ok i shattered the screen and it wont energize. the phone still powers on and off. it is rooted. i have insurance. dont't think i'm too concerned about returning to stock, although i would though like to wiipe the intenal sd card prior to returning to asurion (verizon's insurance provider). any thoughts on how i can accomplish this?
thanks
mark
my advice if the phone is inoperable try booting in to recovery and doing a wipe from there if you can plug it in to your PC then mput it in download mode and use ODIN
to clarify...
the phone powers on and off but the screen is [email protected] up. when i power on the phone, i see nothing but a black screen and lots of cracks :crying: so i have no practical way of navigating what i cant't see.
can i do a factory reset through ODIN? what about SDK tools?
Related
Alright so I got the tablet yesterday and I've been hacking it ever since.
Here's what happened:
Booted into NvFlash mode, flashed a custom recovery, everything went fine. However, when I tried to turn the tablet off after the flash, it refused to do so.
Now it's just stuck on the "Entering NvFlash recovery mode / Nv3p Server" screen and I can't for the life of me get the damn thing to turn off.
My PC still recognizes it over usb, but when I try to do anything with nvflash, it hangs on "Nvflash started".
Any ideas apart from letting the battery drain and trying again? This is barely using any power so it's gonna take a looooooong time for that to happen.
Never had this issue, but yes you might have to let the battery drain if its stuck in APX mode and cannot get out. It will take about 24 hours - I know this because I had to do this once.
Is it possible that the power button is stuck?
roebeet said:
Never had this issue, but yes you might have to let the battery drain if its stuck in APX mode and cannot get out. It will take about 24 hours - I know this because I had to do this once.
Is it possible that the power button is stuck?
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Click to collapse
Nope, I've pressed it a million times already.
If it's not off by the morning I'm taking it back to Office Depot and saying that I tried to install the update for the stock OS and this happened. Just hope nobody there knows anything about custom ROMs.
There is a reset button inside that may help. Because some genius designed this thing the back cover has to come off to get to it though. Only 4 screws, and a couple clips around the cover.
True, but for most people letting the battery drain might be a better solution. It is a bit difficult to get the back off as there are clamps inside the device, kinda like an iPod. And of course you will void your warranty. I actually destroyed a few iPod prying tools getting my back case off.
Someone here actually drilled a hole in the back of their device to get to the reset hole. That's actually not a bad idea, if you don't have any plans on ever returning the device.
Everytime my device hangs I hold down the power button for 10 seconds and it turns off. Did you try that?
roebeet said:
I actually destroyed a few iPod prying tools getting my back case off.
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Haha! I think those things self destruct as soon as they come from the package. I like the thick guitar picks better when I am trying to break... I mean fix... stuff
Anyone have an update? Mine is stuck also. if I rerun nvflash on pc it boots it back up but everytime i turn it off it goes back to apx mode/black screen.
I had this problem, but I had downloaded the wrong version of the NVflash. Try the other one in the Dropbox and reflash.
As for the stuck in the APX mode, I was there too, but I just held the Power button until turned off, re-entered in APX mode, and reflashed.
I wonder if anyone else has encountered this issue.
This began about 2 weeks ago.
About 50% of the time, when I choose Power Off on my Skyrocket, the phone goes through the whole "powering off" procedure but then, instead of shutting down, it reboots.
It resets completely as if it had been powered off and then immediately been powered back on.
Sometimes this will even happen a second time in a row when I again try to shut down - other times it will shut down on the second try...
What rom are you using? Any other info you could provide such as when it started happening would help us help you.
At any rate, without knowing the details, I'd say it could be a hardware issue with your power button. The reason I say this is that if you hold down the power button for ten seconds or so the phone will re-boot. Additionally, I've seen a few cases of stuck power buttons with users in this forum (in their cases the phone was unusable--one got it repaired by mobiletech and the other hasn't yet fixed it to my knowledge.
If I were you I'd back up all the files you don't want to lose (pics, music, etc) to a pc just in case the button gets fully stuck, in which case your phone will do nothing but start up and restart over and over.
And if it is a hardware problem, you should be covered under warranty provided that you don't have any water damage or other physical damage to the phone.
I had a couple of ROMs do this. The phone wouldn't turn off if the battery was in it or it was plugged in.
eagercrow said:
I had a couple of ROMs do this. The phone wouldn't turn off if the battery was in it or it was plugged in.
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What you're describing sounds more like you flashed one of the ICS leaks. A lot of people ran into the freeze at shutdown/reboot issue with those roms before the devs ironed out the kinks.
The OP's situation seems a bit different, since it is just rebooting instead of powering down.
Yes I am fully stock everything.
If you haven't flashed any roms and are just on stock, I'd get a warranty replacement. You'll have to play the waiting game with them but they'll get you a brand new (or refurbed, but good as new) phone within a couple weeks.
And again, I recommend backing up all your stuff asap before the button gets fully stuck.
If you have flashed roms in the past, you'll want to make sure you get fully back to stock, including flashing the reset binary counter .zip found in the development section so your phone looks nice and clean.
OK -
So I went to back up my data as suggested above.
When I tried to switch into USB mode, I got to the point where the USB is in and it says "Press to Connect to Mass Storage" (something like that).
When I clicked on that button, the phone reset.
Then after it restarted I tried again to click to enter Mass Storage Mode and the phone shut off and would not start again until I pulled the battery.
Sounds like more going on than a stuck power button...?
EDIT: After pulling the battery, I restarted and again tried to enter USB Storage Mode. The phone again shut down and would not start until I pulled battery.
lirong said:
OK -
So I went to back up my data as suggested above.
When I tried to switch into USB mode, I got to the point where the USB is in and it says "Press to Connect to Mass Storage" (something like that).
When I clicked on that button, the phone reset.
Then after it restarted I tried again to click to enter Mass Storage Mode and the phone shut off and would not start again until I pulled the battery.
Sounds like more going on than a stuck power button...?
EDIT: After pulling the battery, I restarted and again tried to enter USB Storage Mode. The phone again shut down and would not start until I pulled battery.
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Click to collapse
Yeah...that does not sound good at all. I'm still convinced it's a hardware issue. You might want to just pick up an external sd card if you don't have one and push your important files onto that. I got a 16gb card for only about $10 online, not sure what they sell for at electronics stores.
Something tells me your phone is going to give up the ghost soon and just completely crap out on you. Don't wait!
Hello Everyone,
I'd be eternally grateful for any technical advice and wisdom anyone that can help with my issue! I have a previously rooted phone that I have to return for a warranty, but the bootloader is unlocked and I can't lock it again.
Here is the problem, my phone completely shuts off about 10 seconds after the screen turns off. It's a full shut down, not just the screen not turning back on.
Some other symptoms:
My phone won't power on while it's plugged into the wall outlet. I have to remove it from the charger for it to turn on. But it will charge while the phone is ON and I plug it into the wall outlet afterwards.
My phone will automatically shut off when I plug it into any USB cable connected to a computer that's on (however, it doesn't automatically shut off if I plug it into the wall charger while it's on)
When I press power and volume down for ODIN or volume up + volume down for the bootloader screen, both screens will only show up briefly, then the phone will immediately shut down. I can't access either menus.
I have tried swapping out my battery with my wife's, and it does the same thing. Her phone works perfectly fine with my battery, mine doesn't work with either. (We have the same phone).
I rooted my phone a little less than a year. It became unrooted quite a while back when I accidentally ran a stock update. I never messed with it since. I'm EXTREMELY rusty with rooting and custom firmware and flashing, etc., so I apologize in advance.
I'm terrified because I'm sending out my phone under that Samsung warranty because all of my tech sense tells me there's a hardware issue going on; it's not my fault. However, aren't they going to see the big "Unlock" icon under the google logo when they get my phone, and immediately say I have a voided warranty? The representative said they'd charge me $300 if they phone was "damaged".
I almost wish my phone were a complete brick and wouldn't turn on at all. But at this point without access to a bootloader menu and my phone being unrooted and not able to work with it on my computer, I'm not sure what I can do.
It's already restored completely to factory defaults through the android interface. But that "unlock" icon is still there when it boots.
Anyone have any advice for me at all? Again, if my terminology is off or I'm not being clear in some way, I apologize. Let me know and I'll clarify and/or give any more information required.
I have about three days to figure this out before the prepaid shipping box and my new phone gets here.
Thanks so much in advance.
Sincerely,
Darkencypher
Just for clarification, its the Samsung Galaxy Nexus SCH-I515.
Thanks
Darkencypher
Last chance
As I'm running short on time before my new phone gets here, I figured I'd give it another shot at seeing if anyone out there knows how to help me.
I'm nervous that the "unlock" logo that appears below the Google logo when I boot my samsung galaxy nexus means that my warranty is void. I was able to restore it back to factory defaults, but I can't remove that "unlocked" icon because the phone is so severely disabled in its current state do to some hardware problem that keeps it shutting off.
I'd settle for anyone even knowing how to turn my phone into a paperweight at this point. I'd rather it not turn on at all when they get it lest they see I've unlocked my phone and void my warranty even though I'm certain I have a hardware problem due to manufacturer defect.
Also, on a side note if anyone reads this and knows a little bit more about troubleshooting phones based on symptoms: I downloaded a program called Wake Lock and set it to keep the CPU running in the background even when the screen is off. It doesn't appear to shut off anymore when the screen turns off.
Thanks again,
Darkencypher
Hi,
My Nexus 5 has developed a stuck power button meaning it now won't boot up. It only turns on when the USB cable is attached and then loops after showing the Google logo.
I've been offered an RMA refurb replacement rather than repair but I really want to get the data off it (I know, I should backup more).
Does anyone have any idea how to get any data off in this situation?
I imagine if I take the phone apart to bodge a repair to get it booting then copy the data off I'll void the warranty and they'll charge me for the replacement phone.
You can't get the data without resolving the power button issue. Anything you do inside the phone will.void your warranty
Sent from my Nexus 5 using Tapatalk
If you need the data, I mean really need it, then pop off the back (not hard, and mess with the power button until it works again. Put the back on carefully. Your N5 will probably just work again after that.
I don't think they are going to give you a hard time about any of this if you are careful not to deface anything or leave gouges. In any case, you can just buy and replace the N5 power button assembly pretty cheaply, I am pretty sure. You don't really need a new phone.
My friend's dog chewed up her phone and broke the screen. Phone powers on but screen is dead. It's completely stock, never rooted. I haven't had a Samsung since my S4 so I was curious if there is a way to wipe it's data from my computer. Not sure if she ever installed Android Device manager...or I would go that route....and knowing her that would be a big no.
318sugarhill said:
My friend's dog chewed up her phone and broke the screen. Phone powers on but screen is dead. It's completely stock, never rooted. I haven't had a Samsung since my S4 so I was curious if there is a way to wipe it's data from my computer. Not sure if she ever installed Android Device manager...or I would go that route....and knowing her that would be a big no.
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Click to collapse
If you send it to Samsung to repair the first thing they do is wipe the phone clean of all data regardless of what needs repairing. I don't know the policies of independent repair shops but I wouldn't take a chance if you have sensitive data.
ADB commands, maybe if usb debug was turned on?
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