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[Q] Transformer not powering on?

Hey, I got my transformer yesterday, and for some reason this is the 2nd time this has happened, fully charged battery, but the device won't power on. Attempted to plug into power but no dice. Held the power button for 30 seconds, nothing, held the power and volume up and nothing. Yesterday when this happened I plugged it into my computer (Windows) and held the power and up buttons and it turned on though it could have been windows detecting the drivers. Anyone else having this? Any suggestions? I haven't had a chance to test again and see if I can bring it back through that trick yet, but I will. Then I'll try a factory reset and see if it resolves the issue. I would hate it if this is a defective unit, that's for sure esp since they are so backordered. Outside of that I love the device.

naturefreak85 said:
Hey, I got my transformer yesterday, and for some reason this is the 2nd time this has happened, fully charged battery, but the device won't power on. Attempted to plug into power but no dice. Held the power button for 30 seconds, nothing, held the power and volume up and nothing. Yesterday when this happened I plugged it into my computer (Windows) and held the power and up buttons and it turned on though it could have been windows detecting the drivers. Anyone else having this? Any suggestions? I haven't had a chance to test again and see if I can bring it back through that trick yet, but I will. Then I'll try a factory reset and see if it resolves the issue. I would hate it if this is a defective unit, that's for sure esp since they are so backordered. Outside of that I love the device.
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when your device isnt coming on, does your computer give you a usb notification? You could be putting it in apx mode on accident.

dcmtnbkr said:
when your device isnt coming on, does your computer give you a usb notification? You could be putting it in apx mode on accident.
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I will find out in a few. The thing is this has happened when I left the device unplugged and in sleep when driving to/from work. Yesterday plugging it back into the computer brought it to life. Nothing else did. Not sure what apx mode is even.
Sent from my MB860
EDIT: Ok, turns out it get stuck in some weird power mode. I plugged it into the computer with no resolution, when I held the power button for 10 seconds, then waited 5 and pressed it again, the device powered on. I suspect it might be an issue involving detecting WiFi access points when driving or something else. I'll Factory Restore and see what happens.

try turning off screen lock.

naturefreak85 said:
I will find out in a few. The thing is this has happened when I left the device unplugged and in sleep when driving to/from work. Yesterday plugging it back into the computer brought it to life. Nothing else did. Not sure what apx mode is even.
Sent from my MB860
EDIT: Ok, turns out it get stuck in some weird power mode. I plugged it into the computer with no resolution, when I held the power button for 10 seconds, then waited 5 and pressed it again, the device powered on. I suspect it might be an issue involving detecting WiFi access points when driving or something else. I'll Factory Restore and see what happens.
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Click to collapse
I had that sometimes in the first day I had it, after that it hasn't happened. No factory reset, just make sure to do a hard shutdown (powerbutton 10 sec~) while it's booted and it should fix the issue.

seshmaru said:
I had that sometimes in the first day I had it, after that it hasn't happened. No factory reset, just make sure to do a hard shutdown (powerbutton 10 sec~) while it's booted and it should fix the issue.
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Click to collapse
Yea, it had happened once already, and again. I'll be testing today when I leave work, factory reset and see what happens. Should it continue, I'll go to the next step. I'm just not sure what it is. Interesting bug to say the least.

naturefreak85 said:
I will find out in a few. The thing is this has happened when I left the device unplugged and in sleep when driving to/from work. Yesterday plugging it back into the computer brought it to life. Nothing else did. Not sure what apx mode is even.
Sent from my MB860
EDIT: Ok, turns out it get stuck in some weird power mode. I plugged it into the computer with no resolution, when I held the power button for 10 seconds, then waited 5 and pressed it again, the device powered on. I suspect it might be an issue involving detecting WiFi access points when driving or something else. I'll Factory Restore and see what happens.
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Click to collapse
From the way you are describing getting it to work again, it sounds like you were in apx mode...

dcmtnbkr said:
From the way you are describing getting it to work again, it sounds like you were in apx mode...
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Click to collapse
I still don't really know what APX mode is, from the limited things I have seen about it, in order to get into such, the device has to be powered off first. As far as I can tell, my device isn't randomly powering itself off and automatically going into APX mode. This happens without me touching the device. When I did the power off and on today, it wasn't plugged into the computer at all. There was no recognition from the computer that the device was plugged in.

Well as of today, my EEE Transformer is dead. Will not power on the screen, Asus offers a repair of 14 business days, unacceptable.

Powering on issue
Woah...I was scared to death when mine didn't turn on the next morning that I got the device. Charged it for an hour and try to turn on again, nothing.
Holding the buttons several different ways that I know how to reset it didn't work. Finally I held the button down for more than 10 seconds. Wait a few seconds, then it powered on. Why didn't they make a hard reset since you can't remove battery!??? Hope this is just some fluke and could be updated with firmware.

nxp3 said:
Woah...I was scared to death when mine didn't turn on the next morning that I got the device. Charged it for an hour and try to turn on again, nothing.
Holding the buttons several different ways that I know how to reset it didn't work. Finally I held the button down for more than 10 seconds. Wait a few seconds, then it powered on. Why didn't they make a hard reset since you can't remove battery!??? Hope this is just some fluke and could be updated with firmware.
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Alas, mine didn't get resolved with that, computer detects it now, but no screen response. Asus tells me 14 business days to fix then says try to restore it with the Kernel Source Code. Unfortunately I can't see a way to do such from the folder and they decided to disconnect me.

There is a bug with the default lock screen that makes it so the screen doesnt power on occasionally. In order to work around this you need to disable the lock screen in the settings, or change it from the default one.
Obviously in order to do this initially it needs to be powered on and so you can see it. Therein lies your problem of course. To get around this, charge up your device so you know it has power, use the force power off method (10-12 second press of the power button), wait a few seconds (30+), then power on the device normally (5-6 second press of the power button).
If your screen doesnt come on after that, try a couple more times. It really is an RMA job if it continues to fail. If it does come on, let it boot up to the lock screen, and dont let the screen go off, keep it 'alive', unlock the device and change the lock screen in the options, to either be switched off, or to anything other than default.
This wont work for everyone, as obviously a few may actually have duff screens, but for some of you, it may just be the lock screen bug you are getting unlucky with.

Yea, I seem to have not only the lock screen bug but a defective screen. Unacceptable to me, but hey, what can I do? I've been disconnected 5 times so far, waiting on a manager and will be requesting a faster resolution than what they are offering me. (10-14 Business days is unacceptable)
stuntdouble said:
There is a bug with the default lock screen that makes it so the screen doesnt power on occasionally. In order to work around this you need to disable the lock screen in the settings, or change it from the default one.
Obviously in order to do this initially it needs to be powered on and so you can see it. Therein lies your problem of course. To get around this, charge up your device so you know it has power, use the force power off method (10-12 second press of the power button), wait a few seconds (30+), then power on the device normally (5-6 second press of the power button).
If your screen doesnt come on after that, try a couple more times. It really is an RMA job if it continues to fail. If it does come on, let it boot up to the lock screen, and dont let the screen go off, keep it 'alive', unlock the device and change the lock screen in the options, to either be switched off, or to anything other than default.
This wont work for everyone, as obviously a few may actually have duff screens, but for some of you, it may just be the lock screen bug you are getting unlucky with.
Click to expand...
Click to collapse

naturefreak85 said:
Yea, I seem to have not only the lock screen bug but a defective screen. Unacceptable to me, but hey, what can I do? I've been disconnected 5 times so far, waiting on a manager and will be requesting a faster resolution than what they are offering me. (10-14 Business days is unacceptable)
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i am in the same boat as you, luckly i picked up the acer for the weekend because i didnt think i was going to get the asus. glad i did

I'm waiting on hold with Asus to see if they will do an Advance Repair, basically I get put on the line for the full price of the device until they declare mine broken since the return period on the Acer is 14 days at best buy. Quite outside of the repair period.
kenshin0088 said:
i am in the same boat as you, luckly i picked up the acer for the weekend because i didnt think i was going to get the asus. glad i did
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what is the number you are calling, when i called they had almost no idea what i was talking about. they kept asking me if when i am pluged into the wall if thre was a light on the chager when there is no light lol i think they thot i had a laptop or netbook

18886783688 Option 2 Option 2 Option 5
kenshin0088 said:
what is the number you are calling, when i called they had almost no idea what i was talking about. they kept asking me if when i am pluged into the wall if thre was a light on the chager when there is no light lol i think they thot i had a laptop or netbook
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did you find out anythinig from asus?

kenshin0088 said:
did you find out anythinig from asus?
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Click to collapse
Had to escalate it up to management and expressed I wanted an advance repair and was willing to give them my credit card number so they could place a hold on the card for the amount of a replacement until they got mine. Has to be escalated above the rep should hear back in a couple hours. If not I have an extension and will call back
Sent from my MB860

they are having me download the source code and try and force it to the transformer we will see if it works will report back

Constant boot loop - can't even get download mode

I have a rooted stock phone that stopped working for no apparent reason (no new ROM flashed, no configuration change). It starts, shows the Samsung logo, and immediately reboots. I tried to put it in download mode, when i hold the 3 keys I see the download logo showing up, but it reboots after a few seconds anyway. after a while it will start looping through the battery charge screen (which shows the battery as empty). I tried 2 different batteries with no change. Any idea how to get something working again?

That almost sounds like some sort of power issue. Have you left it sit turned off until the battery was full?

Yes, I left it overnight and it just keeps flashing the battery screen and then resets. I also have an external charger and used it to charge the battery, so it's not an issue with the battery actually being empty.

Have you been able to get the phone into download mode previously?
Have you have dealt with a boot loop and performed an Odin recovery previously? If not, remember it can take a few tries to get download mode to pop up.
If you can't get Odin to go, you might try flashing with Kies.
I am wondering if your phone met with some kind of disaster when you weren't around (trauma or liquid).

anyone747 said:
I have a rooted stock phone that stopped working for no apparent reason (no new ROM flashed, no configuration change). It starts, shows the Samsung logo, and immediately reboots. I tried to put it in download mode, when i hold the 3 keys I see the download logo showing up, but it reboots after a few seconds anyway. after a while it will start looping through the battery charge screen (which shows the battery as empty). I tried 2 different batteries with no change. Any idea how to get something working again?
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This sounds almost exactly like the problem I had with my Sidekick. In my case, it turned out to be a bad battery and a loose ribbon cable on the motherboard. I'd check those two things.

This happened to me as well, and the three-button method to get into download mode wasn't working. For some odd reason, for me to get into download mode all I have to do is hold down the power button + track pad, and it goes right into download mode... Maybe slightly different model?
Try that - power button + trackpad

Bootloops.
Not a guaranteed fix by any means but for troubleshooting purposes you may want to consider making a USB JIG. It will most definitely help you figure out just how serious the problem is and if it IS software related with a way to get it working again you will need the JIG anyway so its worth a shot. If nothing else you learn a new skill and you're the proud owner of an incredibly useful tool that you can say you made yourself. good luck!

I know this post is kind of old, but it just happened to me last week (same circumstance, a rooted phone, but stock). I ended up just pulling the battery out and pressing the power button a couple times to hopefully drian it and letting it sit for 15 minutes, and then I put the battery back in and it worked again. I now have another rom flashed on it, I hate stock.

I know this forum is ancient, but I'm working on an E-Bay phone with this exact issue. I found the following thread the most useful and informative on the problem:
http://forum.xda-developers.com/showthread.php?t=1996709
Hopefully this helps other.

what i did was hold the power volume and button between the menu n back with the left hand YES HOLD IT UNTILL THE PIT IS UPLOADED. then u can let go then slide in the vattery with the right.while checking off the flash bootloarders on the heimdall with it fixing my phone XD

I had this happen, I dissassembled the phone, and used an alcohol pad to clean the power button area, and manipulated the button a lot, let it dry, reassembled...it still bootlooped.
BELOW IS RISKY BUT WORKED FOR ME
So while the back cover was off (exposing the cicuit board but everything still connected) I inserted the battery and watched it boot loop...during this, I used a flathead screw driver to "short" the power button pins...this let it boot fully, and it has been fine since.

i smacked the phones power button a few times and it worked

Transformer won't boot, get a blue screen (of death?)

OK, so I haven't used my TF for a couple of weeks...it was in a sleeve and I assume the battery died. I went to boot it tonight, and it wouldn't (no real surprise)...so I plugged it in and let it charge for some time...still, nothing.
The screen does turn on, but it remains black - but you can tell the screen still works. Occasionally, when I hold the power button it the whole screen flashes blue and it quickly displays a bit of the Android Alien...never, ever, seen a blue screen with the Android logo on the tablet.
Anyway, I can't get it to boot. I've tried holding the power button, tried booting while holding the Vol+ and Vol- button...still, nothing.
Any ideas? Searching yields nothing like this...it's similar to the deep sleep, but clearly the screen still wakes (but remains black), and then I get a little flash of blue, too.
Thanks fellas.

polkadots said:
OK, so I haven't used my TF for a couple of weeks...it was in a sleeve and I assume the battery died. I went to boot it tonight, and it wouldn't (no real surprise)...so I plugged it in and let it charge for some time...still, nothing.
The screen does turn on, but it remains black - but you can tell the screen still works. Occasionally, when I hold the power button it the whole screen flashes blue and it quickly displays a bit of the Android Alien...never, ever, seen a blue screen with the Android logo on the tablet.
Anyway, I can't get it to boot. I've tried holding the power button, tried booting while holding the Vol+ and Vol- button...still, nothing.
Any ideas? Searching yields nothing like this...it's similar to the deep sleep, but clearly the screen still wakes (but remains black), and then I get a little flash of blue, too.
Thanks fellas.
Click to expand...
Click to collapse
I've Googled again and again...nothing...all it does when I try and boot is flash to an old school Windows style blue screen...It flickers so I can't make out what it all says, it's doing some kind of memory check (?)...and something else, I think...but that's it. I tried this too: http://www.addictivetips.com/mobile/how-to-unbrick-asus-eee-pad-transformer-honeycomb-tablet/
Is this thing FUBAR???

Nobody has any clues about what to do hear? Seriously?
I can't even get it to boot...the screen turns on, but remains black, unless it flashes that blue screen...what do?

nvflash a flashable rom...
http://forum.xda-developers.com/showthread.php?t=1123429
"bricked" is such an overused phrase on xda.
EDIT: sorry, didn't click the link on the second post
what does 'it doesn't work' mean in the context of nvflash? does it refuse to connect? does it successfully flash it but not start? more info would be appreciated

Yea, it connects. My computer recognizes it, I can get in ADX (?) mode, it flashes. From my computer side of things it works, but the entire time the NVFlash process is going I don't see anything on my screen. So it appears to work on the computer side of things, but not on the tablet side. I still have the booting problems and the blue screen.
Thanks so much
Sent from my PC36100 using Tapatalk

Probably something hardware on the inside then.

^Agree with the above post
although while you are flashing something, you aren't supposed to have screen activity on it. I hope you didn't pull the plug because of that.
I hope that you can find a solution to your problem, but it might actually be a ram problem or something

Damn...I was afraid it would be hardware related. So, I was (am?) rooted and was running a custom ROM...can I still send this to Asus? Will they replace it, or am I just effed? Thanks guys, I appreciate the insights.
Sent from my PC36100 using Tapatalk

They will replace it, but they might charge you for it. Most of the time you can get away with "custom rom? what does that mean? I just used the installer thingy with the cord in the computer and tablet" Just ask them for an RMA #, they're pretty good at that kind of stuff.
Unless, of course, you overclocked it to something insane and fried the circut board, you should be good to go.

Dyskmaster said:
They will replace it, but they might charge you for it. Most of the time you can get away with "custom rom? what does that mean? I just used the installer thingy with the cord in the computer and tablet" Just ask them for an RMA #, they're pretty good at that kind of stuff.
Unless, of course, you overclocked it to something insane and fried the circut board, you should be good to go.
Click to expand...
Click to collapse
I was running Revolver. Then I followed the unbricking instructions on that link...no change.he in how my TF acted before or after. I filed for an RMA online, and will go that route. No crazy overclocking. Thanks.
Sent from my PC36100 using Tapatalk

Asus told me the screen on mine is dead. i have to send it to them
mine boot but after 2 sec the screen goes black. even when i press the power button it only turns on for 2 sec. good thing i went back to stock before all that madness went down
kinda sucks i wanted to try all the new roms now i gotta wait at least a week still the RMA send it back

same problem black screen flashes blue
same problem as polkadots
screen lights up (i.e. not backlight problem) stay lit and then flashes blue. You have to press power to shut off the black screen (i.e. not backlight problem). I have not tried to do any roms it was a refurbished product that worked fine for a month and then had this problem. have tried hard and soft resets and the black screen comes on and acts like it is working. then it flashes blue upon the touch and goes back to black screen. any ideas? anyone with same problem? do i have to send back to Asus?

Q: Recently rooted and unit won't turn on

Ok, stop me if you've heard this one before (I've searched and searched to find a solution to this issue, so I appreciate any help I can get)
I recently rooted my TF101 and have been flashing different ROM's to see which one I like the best. I'm not a complete NOOB, but I've never done flashing on a tablet before. I flashed Megatron 1.6.1 and when I went to reboot I couldn't get out of recovery and it kept looping back to recovery despite my doing a complete re-wipe/flash. When I finally powered down I wasn't able to power back on.
Now the unit will not turn on, either regularly or in recovery. It's completely dead. I've been letting it sit plugged in for a while to see if that helped and still nothing. I've held the power button down in every conceivable way and for different lengths of time and still nothing.
I'm at my wits end... any help would be AMAZING!!! Thank you in advance.

Can you get into APX mode? You may want to nvflash back to stock and try again.

Sometimes the tf not really shutdown, it just freeze in black screen when we thought it already shutdown. Undock it and plug in charger to see if it charging as it might be given up totally battery drained.
Sent from my awesome rooted Defy: 2.3.6 XDA premium

I have been unable to get the unit into APX mode... when I plug it into the PC it recognizes it as a generic device but I can't do anything with it other than eject it.
I've heard about the "deep sleep" issue and I was really hoping it was something simple like that. I've left it plugged in over night and it still won't respond to anything.
Is this thing bricked? I'm used to troubleshooting issues with devices but typically if it can't even turn on there's not much that can be done. I'm fearing the WORST!!!

Rogueharvest said:
I have been unable to get the unit into APX mode... when I plug it into the PC it recognizes it as a generic device but I can't do anything with it other than eject it.
I've heard about the "deep sleep" issue and I was really hoping it was something simple like that. I've left it plugged in over night and it still won't respond to anything.
Is this thing bricked? I'm used to troubleshooting issues with devices but typically if it can't even turn on there's not much that can be done. I'm fearing the WORST!!!
Click to expand...
Click to collapse
it happened to my wife's tf101 too we went out of town for a 2 day vacation then we forgot to shut it down..when we got back we noticed that it connected to our wireless tether...when we tried to open it the device simply wont open...but the thing is you could hear it starting up and plays music when hitting the play button on the dock..but the screen is all dead...i dont know what to do

redninja007 said:
it happened to my wife's tf101 too we went out of town for a 2 day vacation then we forgot to shut it down..when we got back we noticed that it connected to our wireless tether...when we tried to open it the device simply wont open...but the thing is you could hear it starting up and plays music when hitting the play button on the dock..but the screen is all dead...i dont know what to do
Click to expand...
Click to collapse
The battery might be drained after 2 days away. Try charge it individually first.
As the OP issue.. I fear it might be the display problem but you must be certain before judging it to hardware issue. Still best way is flashing it to stock via NVflash method when all the screen give is black. You can do it by just listening the connection sound on your PC and install the right driver for the APX to work.

new damages
farsight73 said:
The battery might be drained after 2 days away. Try charge it individually first.
As the OP issue.. I fear it might be the display problem but you must be certain before judging it to hardware issue. Still best way is flashing it to stock via NVflash method when all the screen give is black. You can do it by just listening the connection sound on your PC and install the right driver for the APX to work.
Click to expand...
Click to collapse
i already tried nvflashing back to stock it went back to stock but the screen still wont turn on...i charged it for 12 hours still nothing.but it plays music still ...after getting pissed off,,,my wife hits the tf101 screen and then it turns on finally but the screen was orange and red... then she hit it again then i think she damaged it once more hahhaha....im pissed off too but when thinkin bout her face while hitting the tf101 EPIC hahahha...any help wanted i wanna buy new screen... attatched is the picture she sent me hahaha

Hardware problem?

I bought an used infuse the other day to fix and sell to a friend. The owner said it was bricked, but I've since gotten it into recovery mode, download mode, and a normal power on. It goes into a bootloop most of the time though, the endless bootloop people seem to be getting when the power button gets stuck.
I've completely disassembled the phone and I can't find the problem. The power button (the white one on the inside) moves completely freely. I've tried booting up the phone with the back housing off so the power button is bare but it still bootlooped. The only way I can get it to boot up is to repeatedly hit the back of the phone onto my hand as its booting up. Even then, the phone will only stay on for 30 seconds or so once it boots. I've read of people fixing this by simply throwing the phone on the ground, but is there a better way to fix this? What could be the problem?
Edit: I think I may try this: http://forum.xda-developers.com/showthread.php?t=2235435&highlight=bootloop
It could be a weak connection on the mobo somewhere.
Edit 2: Yep! I re-soldered the connection around the power button on the back of the motherboard and the phone is working. Got it reset and now I'm running it without the second power button thing in the case.