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picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.
My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.
slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
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100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
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this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.
Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...
I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S
I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?
Hi all, I could use some advice. I was using the tablet the other day, and I dropped it from a height of about 3" onto a hard surface. The glass was scratched and the metal frame got bent. 2 Days later I was using the Tablet and the screen cracked under my thumb. there is now a 3-4" crack and the touch screen does not work anymore.
Luckily, I bought it with my Amex and they have a warranty that will replace or repair the item.
Of course since it is only a month old, I want a new one not a repaired one. Does anyone know if the screen can be replaced (Tablet repaired) I am hoping for a NO, but Amex wants some sort of proof that it is, or is not repairable.
I am not sure if Asus is going to cover it, as it is rooted, but it seems that a 3" drop should not cause this sort of problem..... Corning Glass II and already scratch and cracked. One would think it should be at least somewhat durable and shouldn't break quite that easily.
Any thoughts or idea's would be much appreciated.
pixel-painter said:
Hi all, I could use some advice. I was using the tablet the other day, and I dropped it from a height of about 3" onto a hard surface. The glass was scratched and the metal frame got bent. 2 Days later I was using the Tablet and the screen cracked under my thumb. there is now a 3-4" crack and the touch screen does not work anymore.
Luckily, I bought it with my Amex and they have a warranty that will replace or repair the item.
Of course since it is only a month old, I want a new one not a repaired one. Does anyone know if the screen can be replaced (Tablet repaired) I am hoping for a NO, but Amex wants some sort of proof that it is, or is not repairable.
I am not sure if Asus is going to cover it, as it is rooted, but it seems that a 3" drop should not cause this sort of problem..... Corning Glass II and already scratch and cracked. One would think it should be at least somewhat durable and shouldn't break quite that easily.
Any thoughts or idea's would be much appreciated.
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You just have really bad luck. Normally, a 3" drop should not cause problems.
pixel-painter said:
Hi all, I could use some advice. I was using the tablet the other day, and I dropped it from a height of about 3" onto a hard surface. The glass was scratched and the metal frame got bent. 2 Days later I was using the Tablet and the screen cracked under my thumb. there is now a 3-4" crack and the touch screen does not work anymore.
Luckily, I bought it with my Amex and they have a warranty that will replace or repair the item.
Of course since it is only a month old, I want a new one not a repaired one. Does anyone know if the screen can be replaced (Tablet repaired) I am hoping for a NO, but Amex wants some sort of proof that it is, or is not repairable.
I am not sure if Asus is going to cover it, as it is rooted, but it seems that a 3" drop should not cause this sort of problem..... Corning Glass II and already scratch and cracked. One would think it should be at least somewhat durable and shouldn't break quite that easily.
Any thoughts or idea's would be much appreciated.
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Asus would repair it for a fee. You could probably replace it yourself, but as the TF700 is new and not as popular as the TF201 and TF300 you may have a hard time finding the parts. And, for that matter, a dissasembly guide.
Keion said:
You just have really bad luck. Normally, a 3" drop should not cause problems.
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It all depends on the angle. Gorilla Glass is only strong against direct impact. If it lands on a corner, side, or any other position where the sides of the glass does not land completely flat it'll shatter. Mohs Scale of Hardness at work - the harder/scratch resistant it is, the weaker it is against hard impact. Pretty much why I'd actually rather not have a gorilla glass device if I had a choice.
Fml.com
Sent from my HTC Glacier using xda premium
i can fix it. i work for a place where all i do is fix tablets, phones and computers. if you want to pay for the part then i could fix it, but thats probably not something you want to do... just thought id offer.
vegandroid said:
i can fix it. i work for a place where all i do is fix tablets, phones and computers. if you want to pay for the part then i could fix it, but thats probably not something you want to do... just thought id offer.
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Thanks for the offer, yup.... I have been thinking about it and my goal is to try and get a new one if possible 1st. Will try to get a replacement from Asus if I can't from amex.. Then worst case scenario, I can have Amex pay to get it fixed.
I just got my s6 black 64gb. It's a pretty huge gap on lower right of the screen. Anyone else got this? I remember on the note 4 that Samsung ment that it was constructed like that. I think it's not good.
where was your phone manufactured? Mine was from Vietnam and no gaps
Mine does not have that gap.
RMA?
That's a manufacturing defect.
No gap here neither
Yeah got the same on mine , don't think it will cause issues but will collect grime . Thinking of swapping mine ! Feel like I'm being a bit picky though .
Yep finally bugged me too much . Had a chat with ghe good folks at cpw , replacement on the way . Considering the cost of these bad boys I expect at least 'apple esque ' attention to detail .
What's CPW?
Can't see it.
8roundsrapid said:
Yeah got the same on mine , don't think it will cause issues but will collect grime . Thinking of swapping mine ! Feel like I'm being a bit picky though .
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You're not picky. If you pay a phone for such a price, you deserve a phone with perfect condition
Sent from my SM-G800F using XDA Free mobile app
Roybenz said:
I just got my s6 black 64gb. It's a pretty huge gap on lower right of the screen. Anyone else got this? I remember on the note 4 that Samsung ment that it was constructed like that. I think it's not good.
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I don't think it's a manufacturing defect per se, if you look at the teardown of the s6, there's a screw that's right on at edge, and that edge only has it that close to the corner. They probably screw it on tightly compared to other ones. I have it as well, and looked at possible explanations and that's the only thing I can think of. It is irksome though, but if you want to get it replaced go ahead, just know that you're also risking the tint issue as well.
According to Samsung the gap is normal. On page 138(?) of the owners manual (at the end of trouble shooting section) it states that a gap may appear due to shifting of components with use. Metal expands/contracts more than glass so I wouldn't be too worried but you might want to take extra care around water.
Good luck.
Roybenz said:
I just got my s6 black 64gb. It's a pretty huge gap on lower right of the screen. Anyone else got this? I remember on the note 4 that Samsung ment that it was constructed like that. I think it's not good.
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So after you exchange it was it good one this time no gap
I bought an unlocked international SM-G920F. First one had gaps on the back glass. replacement has gaps on front and gap and the bottom front is very noticeable. Not as big as a Galaxy Note 4 gap where you could slide a business card through the gap, but defiantly noticeable on a white phone. At this point tired of exchanging phones. With a case don't notice. I don't expect to keep the phone for long anyways with the Fall phone lineup coming up
Is Gap between frame and screen Normal ? I have it too but not that huge and it's visible under direct light and at some angles,,, the gap is at the lower right corner beside the antenna line ...
Hi people!
For those without screen protection, how many of you with scratches on screen of the S7 flat?
No scratches on my S7
No scratches on my S5 with not even a case for almost 2 years
its not bout scratches its bout how well you take care of your phone because it comes with gorilla glass 4 so it shgould last if you take care of it.
Gorilla Glass 4 my ass. I baby my phones and have never scratched a screen until this one. Super disappointed with GG4 or Samsung's implementation...
I also take care of my phones VERY much, and can see some scratches visible on sunlight after 3 months. I never put my phone with something that can scratch it. But then again, I saw those little scratches on every phone I had. Good thing about older phones is that it wasn't so freaking hard to find a screen protector
MrDusan said:
I also take care of my phones VERY much, and can see some scratches visible on sunlight after 3 months. I never put my phone with something that can scratch it. But then again, I saw those little scratches on every phone I had. Good thing about older phones is that it wasn't so freaking hard to find a screen protector
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Tried Google?
Loads of S7 screen protectors
*Detection* said:
Tried Google?
Loads of S7 screen protectors
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When U live in Serbia, ordering things is a pain in the.. Neck
I have a friend that works in a larger phone accessory shop here, and he said that none of the protectors they have are full screen or that they always have bubbles.
Have U tried any? Maybe a suggestion so I know which protectors are good for ordering online.
I have a galaxy alpha with gorilla glass 4, and also have the small scratches.
These small scratches come from sand,dirt,dust that is harder than the screen and rubs against your phone in your pocket, these small scratches are unavoidable without screenprotector.
But these are small so they don't bother me, what worries me more is the back glass which is not GG4 and scratches more easy.
Hi everyone.
I've owned a Samsung Galaxy S7 SM-G930W8 Exynos edition since release date. One day around month 3 I was removing the phone from my otter box case and with the littlest bit of flexing the back glass cracked horribly. I found this to be very annoying since this is supposed to be a "prime" quality phone with gorilla glass 4. I think it was more like gurly glass 4 as I bearly flexed the phone at all and am a very caring / gentle phone user and have owned many and never cracked a case/screen ever. My question is has anyone had broken glass, front or back replaced under samsungs warranty or am I crap outta luck? I called Samsung once and they said it's not covered. Since it was not outside of proper use I feel I was fed a line. Any help or suggestions? Very dissapointed in gorilla glass 4,and Samsung for placing it all over all sides of the gs7 in a very thin manner.
Makes me rethink if I'll ever purchase another Samsung again.
Discouraged and disappointed!
MrDusan said:
When U live in Serbia, ordering things is a pain in the.. Neck
I have a friend that works in a larger phone accessory shop here, and he said that none of the protectors they have are full screen or that they always have bubbles.
Have U tried any? Maybe a suggestion so I know which protectors are good for ordering online.
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Click to collapse
Hard or rigid protectors can't cover the whole screen because the edge has a bevel. I got an anti-glare matte screen protector and it works great
southsideswaggar said:
Hi everyone.
I've owned a Samsung Galaxy S7 SM-G930W8 Exynos edition since release date. One day around month 3 I was removing the phone from my otter box case and with the littlest bit of flexing the back glass cracked horribly. I found this to be very annoying since this is supposed to be a "prime" quality phone with gorilla glass 4. I think it was more like gurly glass 4 as I bearly flexed the phone at all and am a very caring / gentle phone user and have owned many and never cracked a case/screen ever. My question is has anyone had broken glass, front or back replaced under samsungs warranty or am I crap outta luck? I called Samsung once and they said it's not covered. Since it was not outside of proper use I feel I was fed a line. Any help or suggestions? Very dissapointed in gorilla glass 4,and Samsung for placing it all over all sides of the gs7 in a very thin manner.
Makes me rethink if I'll ever purchase another Samsung again.
Discouraged and disappointed!
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Well those back panels can be bought for like 13 bucks and can be easy to replace but you will lose the waterproof tho.
featureza8336 said:
Hard or rigid protectors can't cover the whole screen because the edge has a bevel. I got an anti-glare matte screen protector and it works great
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Thanks for the tip!
But I don't really want a rigid protector, I mean, i have been using plastic film protectors on all my phones, because I'm very gentle with them and just want to keep them from small pocket scratches. I just need a full screen one that will go over those 2.5d edges of the glass. I also don't like those matte protectors, they totally mess up the screen quality
I had 3 years SG S4 and only one little scratch. After 3 days having S7 I have already weird "graze" (is it correct word in English?) . Is not visible when screen is clean but dirt always stay in the same place. I'm VERY disappointed. Also afraid about home button made of plastic !
My first S7 edge had a super Deep scratch right on the screen curve, stay that for awhile before it turn in a crack going across the screen.
Sent from my SAMSUNG-SM-G935A using Tapatalk
I bought a Fosmon screen protector for both mine and my wife's S7s and they fit really well. If you apply them correctly then you won't have any bubbles. I never use the guides or anything to put it on, I just go slowly and use a credit card to smooth out bumps. Cleaning your phone screen first with alcohol and a lint free wipe cuts down on anything left on the screen to cause bubbles.
RiTCHiE007 said:
Well those back panels can be bought for like 13 bucks and can be easy to replace but you will lose the waterproof tho.
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That is not at all what I was asking. My question was has anybody had this issue and had it replaced under warranty? If so what did the process entail and what was said to get it done. I appreciate your comment as to boost your standings in the forums but if your info is not some of actual help you might wanna say nothing at all and let someone else answer the issue.
southsideswaggar said:
That is not at all what I was asking. My question was has anybody had this issue and had it replaced under warranty? If so what did the process entail and what was said to get it done. I appreciate your comment as to boost your standings in the forums but if your info is not some of actual help you might wanna say nothing at all and let someone else answer the issue.
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Since you went hostile... You might wanna to stop being a **** and start your own thread, for your own issue, instead of hijacking this thread. You broke your phone and that isn't a warranty issue, which Samsung already explained to you. He offered you info the help you quickly & easily fix your phone for very little $.
As for screen scratches on my S7, I don't have any so far. No screen protector either. I guess it's probably nerdy, but I carry my phone in a Nite-Ize holster, on my belt, and never in my pocket. So far, I've never scratched a screen on any of my phones since the OG Droid. I had a screen protector on my OG Droid, for a few months, but that's been the only one I've used.
southsideswaggar said:
That is not at all what I was asking. My question was has anybody had this issue and had it replaced under warranty? If so what did the process entail and what was said to get it done. I appreciate your comment as to boost your standings in the forums but if your info is not some of actual help you might wanna say nothing at all and let someone else answer the issue.
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What's your problem? Maybe you should just STFU then if you get mad bout people helping your dumb ass. You break your own phone and come in hete crying bout warranty while this treath is about scratches on the screen. So next time calm down or dont reply
Personally if your just using it day to day you wont see any scratches on your phone especially since the Galaxy S7 has gorilla glass 4. I would recommend a screen protector or even a glass screen protector if you are the type of person who chucks around their phone and doesn't really care about it.
You should be fine using it without a screen protector
Noticed this recently. Seems like outer film is peeling off in more than one spot. Any one else experienced this and know why this happens? Cheap quality perhaps?
homesik_alien said:
Noticed this recently. Seems like outer film is peeling off in more than one spot. Any one else experienced this and know why this happens? Cheap quality perhaps?
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Not had it myself, but this owner has! They're getting theirs fixed under warranty by Samsung apparently.....
https://www.reddit.com/r/GearS3/comments/6phm28/bezel_glass_bubbles_do_you_think_this_would_be/
i too have the same problem at similar place any idea if this kind of paint failure is covered in warranty in INDIA??
I took my Frontier to the Samsung Repair Centre today and after a 10 minute inspection by one of the engineers, the customer executive came back and told me that they will not repair it because the peeling does not affect the watch's performance unless I fork out cash which I am not going to do. End of story... I am based in Hong Kong so if you have a similar issue and Samsung in your region are willing to fix your watch free of charge within the warranty period then count yourself fortunate.
homesik_alien said:
I took my Frontier to the Samsung Repair Centre today and after a 10 minute inspection by one of the engineers, the customer executive came back and told me that they will not repair it because the peeling does not affect the watch's performance unless I fork out cash which I am not going to do. End of story... I am based in Hong Kong so if you have a similar issue and Samsung in your region are willing to fix your watch free of charge within the warranty period then count yourself fortunate.
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In your picture, the peeling is inside of the bezel, so I don't know how it could happen?
Any strike that makes it scratched?
My guess is sweat caused it because I use my S3 for tracking my runs a lot. I'm tempted to peel it all off
Have the same.
homesik_alien said:
Noticed this recently. Seems like outer film is peeling off in more than one spot. Any one else experienced this and know why this happens? Cheap quality perhaps?
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I have 2 watches and both have the same problem. Without the dial, it looks like the gear sport. Cheap paint work.
I'm glad I got the classic after looking at the pictures. That really sucks for you guys. Samsung should do something about this.
I've worn mine for months doing everything and I've seen no peeling. I suspect this is a problem affecting a small number of watches that came out in the same production run.
Therre is a guy at reddit who go it fixed by warranty.
Give your one year old S3 a new lease of life
Managed to remove all the film around the screen using water and a scraping tool.
Looks better than the Gear Sport in my biased opinion.
homesik_alien said:
Give your one year old S3 a new lease of life
Managed to remove all the film around the screen using water and a scraping tool.
Looks better than the Gear Sport in my biased opinion.
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Thinking of removing mine as well. because of the peeling issue. Was the film hard to remove and does it break into small pieces when trying to take the film off?
bimmerboii said:
Thinking of removing mine as well. because of the peeling issue. Was the film hard to remove and does it break into small pieces when trying to take the film off?
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Not hard at all. Just wet it with water and use a plastic scraper. It comes off really easily since its just a fine layer of thin plastic that isn't really stuck on with adhesive. Its brittle and just flakes off as you scrape.