Database Info

Not to alarm people, but this OTA update bricked a stock Captivate

Take this for what it is. One person with a stock captivate phone who had problems.
He claims he didn't stop the update half way through the process or anything like that.
the latest software update from at&t bricked my ****ing phone. ***** i talked to through online at&t chat said it's the manufacturer's fault when it's really not. who do i contact to replace the phone?
Click to expand...
Click to collapse
He was asked if this update included 2.2...
i have no idea. i think it was just a gps update. the thing is i'm running a completely un-modded phone. this is ****ing bull**** if i have to pay money for something that samsung/at&t ****ed up. it's completely bricked. won't boot, won't power on, won't even charge. tried reseating the battery and sim card a dozen times and i tried doing the volume buttons + power button boot thing and it's just ****ed.
Click to expand...
Click to collapse
comment from someone else
AppSmasher says: September 22, 2010 at 11:23 AM
Updated my Captivate and it’s working great. I have heard of those that cancel in the middle of the update could experience problems – some even claim it bricked their phone.
so bro, tell us the truth.. Did you turn off ur phone or cancel the update mid way?
Click to expand...
Click to collapse
he was asked to check here for help...
i saw the thread. i dont think there's anything i can do. it won't boot into recovery or download mode. it's like completely dead.
Click to expand...
Click to collapse
i never said it was forced. i read a post about froyo maybe being available so i clicked the 'software updates' thing and it said an update was available. it downloaded and said it was going to reboot the phone to presumably install it. the phone rebooted to a white screen with a blue loading bar and said 'update failed.' now it no longer powers on or even recognizes being charged.
Click to expand...
Click to collapse

I can attest to the update bricking. I did cancel the download half way to turn on wifi and figured it would be simply restarting the download, but instead it started installing what was there and it stated it was going to restart so I let it and then nothing happened...tried taking the battery out and tried getting into download mode to no avail. Anyone got any ideas?

Yeah call att. Sorry bro looks like its dead dead
Sent from my SAMSUNG-SGH-I897 using XDA App

tytdfn said:
Yeah call att. Sorry bro looks like its dead dead
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
the poor guy did call AT&T. It's at the top of the post. They said they weren't responsible.

Citznfish said:
the poor guy did call AT&T. It's at the top of the post. They said they weren't responsible.
Click to expand...
Click to collapse
He spoke to the wrong person then and should call back. Mine is broken also, and it's past the 30 days, so all I could get was a refurbished one. Better than nothing. I'm never doing an OTA update again. Flashed my phone upwards of 20 times and if something messed up I could alway reset to download and re-flash.

majinzen said:
He spoke to the wrong person then and should call back. Mine is broken also, and it's past the 30 days, so all I could get was a refurbished one. Better than nothing. I'm never doing an OTA update again. Flashed my phone upwards of 20 times and if something messed up I could alway reset to download and re-flash.
Click to expand...
Click to collapse
This.
I went to the warranty and repair center in my area (dunno if everyone has one?) and they have ordered a new (refurb?) captivate for me. As long as it works and isn't too beat up, I don't really care. I'm just sick of this E63. lol

is the internal 16gb an internal memory card? Maybe if it is, you can pull that out and rebuild the whole OS of the phone through another source such as a card reader.

I tried the update on my phone. It's rooted and set up for sideload as well as a few other hacks.
However, I only bought my phone about 3 weeks ago. The update has failed 4 times for me, then i checked the existing firmware on the phone. It's already at I897UCJH7.
Take it for what it's worth.

Mine is totally stock and it was also bricked last night. I tried everything to fix it but it is completely dead. I tried the update last night and didn't interrupt it at all. The progress bar made it to 50%, stalled for a minute and then gave a message that the update failed. It tried to restart and it went completely dead. I've tried using Odin, but nothing happens. sin
I also called AT&T and was initially less than pleased after I was told to call Samsung for a possible fix. I told CS that I didn't buy the phone from Samsung and that I wasn't calling them, since it was an AT&T problem. I finally got someone to authorize a return and my new one should be here in a couple of days, but the fact that this thing was totally bricked so easily because of an official update is ridiculous.

The only updates out there is JH7/2.1. Bricking phones while OTA update to JH7 is nothing new. Just check all the JH7 threads. Stay away from OTA updates for now.
You won't get 2.2 OTA update until weeks after it is talked about all over the place.

A-Rob said:
Mine is totally stock and it was also bricked last night. I tried everything to fix it but it is completely dead. I tried the update last night and didn't interrupt it at all. The progress bar made it to 50%, stalled for a minute and then gave a message that the update failed. It tried to restart and it went completely dead. I've tried using Odin, but nothing happens. sin
I also called AT&T and was initially less than pleased after I was told to call Samsung for a possible fix. I told CS that I didn't buy the phone from Samsung and that I wasn't calling them, since it was an AT&T problem. I finally got someone to authorize a return and my new one should be here in a couple of days, but the fact that this thing was totally bricked so easily because of an official update is ridiculous.
Click to expand...
Click to collapse
way to revive a several month old thread...

HTC Sensation Bricked? Suddenly can't turn on anymore..

Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?

Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak

mustakg said:
Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak
Click to expand...
Click to collapse
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.

TP-Power said:
Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?
Click to expand...
Click to collapse
Hi,
Is there any chance the battery pins could be damaged or bent?
Is there any way for you to get hold of another battery(from a shop or friend) and try that?

I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?

TP-Power said:
I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?
Click to expand...
Click to collapse
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.

malybru said:
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.
Click to expand...
Click to collapse
They don't use a JTAG unit or anything like that to see what has went wrong than I presume? Well, first thing I'll do is test it right away at the laboratory. I will post the result in the evening.

TP-Power said:
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.
Click to expand...
Click to collapse
My sensation was rooted and had a custom ROM on, but I was preparing to send the phone back in when it got bricked. I had managed to install stock rom and do S-on but the phone had an unlocked bootloader using HTC dev website, so I was worried they wouldnt do the repair.
As it happens they did all the work under warranty and didnt say/ mention having unlocked bootloader. It has come back locked though.

Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks

asuen06 said:
Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks
Click to expand...
Click to collapse
If your getting QHSUSB DLOAD I'm so sorry to tell you as I believe your device is HARD BRICKED. You can try jtag. If you search there are several companies who will jtag. I'm wishing you the best and I'm sorry about your device.
Sent from my HTC Sensation 4G using xda premium

I had to return my HTC Sensation to the repair center. Apparently the motherboard just fried. I got a new motherboard and just S-OFFed the phone again. Very weird problem though. As has been said in this post earlier, if they can't turn on the device they won't see it is S-OFFed and your warranty will apply.

My Phone Bricked Itself While Charging

i was just charging my phone, then suddenly it went off, now it wont turn on.
i had the latest AT&T stock firmware, no third party software of any kind.
help

Does it vibrate/bottom lights come on if you press and hold the power button?
Try removing the battery, put it back in, hold volume up and down together and while holding plug the phone usb into your PC ... What happened?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Commodore 64 said:
Does it vibrate/bottom lights come on if you press and hold the power button?
Try removing the battery, put it back in, hold volume up and down together and while holding plug the phone usb into your PC ... What happened?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
1. no vibration, no lights, no sounds.
2. nothing happened, badluck phone, always getting bricked, i dont know why!!! :crying:
any other solution on how to "prevent phone getting bricked" , i didnt install any 3rd party firmware.
im thinking of throwing this piece of sh*t in garbage.

hell911 said:
1. no vibration, no lights, no sounds.
2. nothing happened, badluck phone, always getting bricked, i dont know why!!! :crying:
any other solution on how to "prevent phone getting bricked" , i didnt install any 3rd party firmware.
im thinking of throwing this piece of sh*t in garbage.
Click to expand...
Click to collapse
If you have had problems since day one you might have bought a bad phone to begin with. I've never heard of a phone working fine and just brick all of a sudden. My guess would be hardware failure of some kind.
Sent from my SGH-I727 using Tapatalk

You got a junk phone. Buy a new one
Sent from my HTC One using Tapatalk

1. i tried to connect my phone using usb cable into another computer, i got the message "QHSUSB_DLOAD No driver found"
- is there a life?
2. what if i send back to samsung USA to repair the phone, it is still under warranty, maybe they can replace it?
--------------
history:
- bought phone, bricked after 3 days.
- got to fix, bricked after 2 days.
- got to fix, worked fine for 1 month+ , now it bricked again.
----------------------------
@EQ2192012
hardware failure randomly happening? so faulty hardware which sometimes work and sometimes not?

That's what it sounds like. Hardware failure.
Sent from my SGH-I727 using Tapatalk

^
if it is hardware failure, then JTAG can fix it, i think it was JTAG service which fixed it last time..
so why does my phone get bricked after going through JTAG service?
------------------
i think its the power button issue, isnt it? bec there have been many reports about this power button? or not?

hell911 said:
^
if it is hardware failure, then JTAG can fix it, i think it was JTAG service which fixed it last time..
so why does my phone get bricked after going through JTAG service?
------------------
i think its the power button issue, isnt it? bec there have been many reports about this power button? or not?
Click to expand...
Click to collapse
I have three skyrockets all of them had the power button issue, none of them were ever bricked because of it. I really think you got a bad phone to begin with. If it is under warranty, send it back.
Sent from my SGH-I727 using Tapatalk

hell911 said:
^
if it is hardware failure, then JTAG can fix it, i think it was JTAG service which fixed it last time..
so why does my phone get bricked after going through JTAG service?
------------------
i think its the power button issue, isnt it? bec there have been many reports about this power button? or not?
Click to expand...
Click to collapse
JTAG fixes software, you don't fix hardware failure.
Sent from my SAMSUNG-SGH-I727 using Tapatalk

hell911 said:
1. i tried to connect my phone using usb cable into another computer, i got the message "QHSUSB_DLOAD No driver found"
- is there a life?
2. what if i send back to samsung USA to repair the phone, it is still under warranty, maybe they can replace it?
--------------
history:
- bought phone, bricked after 3 days.
- got to fix, bricked after 2 days.
- got to fix, worked fine for 1 month+ , now it bricked again.
----------------------------
@EQ2192012
hardware failure randomly happening? so faulty hardware which sometimes work and sometimes not?
Click to expand...
Click to collapse
you had a phone w/bad hw to begin with, u got a lemon, I hope who ever fixed should of given u some kind of warranty

Jtag doesn't fix broken hardware. Get a new phone
Sent from my HTC One using Tapatalk

@vincom
1. whoever fixed my phone only gave me 2 weeks warranty.
--------------
2. if i replaced the power button, will it stay ALIVE for 1 year?
even if my phone stayed Alive for 1 year, i would be happy to replace then. but now, its hard.
---------
3. and, my phone is not under warranty anymore, i talked to the samsung custom rep through chat, gave him my IMEI.
----------------------
4. aside from the power button , is there any value in this phone, maybe i can sell it for low price.
--------------------
5. if it is the power button issue, they why when i connect usb cable from phone to laptop, there is no sound or screen doesnt have charge icon?

hell911 said:
@vincom
1. whoever fixed my phone only gave me 2 weeks warranty.
--------------
2. if i replaced the power button, will it stay ALIVE for 1 year?
even if my phone stayed Alive for 1 year, i would be happy to replace then. but now, its hard.
---------
3. and, my phone is not under warranty anymore, i talked to the samsung custom rep through chat, gave him my IMEI.
----------------------
4. aside from the power button , is there any value in this phone, maybe i can sell it for low price.
--------------------
5. if it is the power button issue, they why when i connect usb cable from phone to laptop, there is no sound or screen doesnt have charge icon?
Click to expand...
Click to collapse
if theres no signs of life its not a power button prob, its usually a mobo or memory failure

^
i have a question, since this happened before, then it means that the guy from the repair service didnt use JTAG, bec as said in this topic, JTAG only fixes software problem, correct?

Omg. Your phone is junk. Get a new one. Get it?
Sent from my HTC One using Tapatalk

hell911 said:
^
i have a question, since this happened before, then it means that the guy from the repair service didnt use JTAG, bec as said in this topic, JTAG only fixes software problem, correct?
Click to expand...
Click to collapse
i hope someone can answer this question. after i get the answer, i will stop posting here.
thanks

hell911 said:
i hope someone can answer this question. after i get the answer, i will stop posting here.
thanks
Click to expand...
Click to collapse
Correct!
Sent from my SAMSUNG-SGH-I727 using Tapatalk

^
??
----------------
im going to buy nexus 5 WITH WARRANTY, not going to buy any device w/o warranty anymore.

my skyrocket hard bricked .. no life
my skyrocket hard bricked .. no life after putting mirco sd card with Ext4 partition. Looks like I have to get Jtag service. Can somebody tell me what is Jtag, where do get it cheapest and reliable. ? is it worth on a 1 yr old phone.
:crying:

[Q] Help!! HTC Butterfly x920e won't turn ON

hy all member, I have a problem with my phone..
firstly
I've rooted it using this method --> http://forum.xda-developers.com/showthread.php?t=2101352
and then I instal this ROM --> http://www.romzj.com/resources/default.html?view=rom&id=13930
using twrp 2.3.3 recovery, it instaled successfully and then I reboot my phone.
it stuck at htc white logo, because it take too long time I try to torn it off by press power button for long time but it won't just nav button blinking..
I leave it till dead, in the morning I try to charge it but just orange led blinking for long time..
I've try to press power button for 2mnt or press power + vol down or both of vol button but no lock, the led just turn off but device wont turn on or vibrate..
anyone have a solution?? please... thanks

Charge it on laptop for a few hours, I remember there was a trick like this for the One X when I had a similar problem. Hold the power button and after 8-10 seconds the phone should vibrate. After a while when you plug it back, it should charge Then turn it on and try to get to fast-boot if possible... then do recovery from RUU if you cant get a rom installed from twrp....
By the way that is an x920e ROM are you sure your phone is not an x920d?

abhinav.tella said:
Charge it on laptop for a few hours, I remember there was a trick like this for the One X when I had a similar problem. Hold the power button and after 8-10 seconds the phone should vibrate. After a while when you plug it back, it should charge Then turn it on and try to get to fast-boot if possible... then do recovery from RUU if you cant get a rom installed from twrp....
By the way that is an x920e ROM are you sure your phone is not an x920d?
Click to expand...
Click to collapse
ok I will try to charge via Laptop..
yes it is x920e because it has chinese bloatware and don't have Playstre..
is your problem because instal a ROM??

katak.bali said:
ok I will try to charge via Laptop..
yes it is x920e because it has chinese bloatware and don't have Playstre..
is your problem because instal a ROM??
Click to expand...
Click to collapse
No, mine just shut off while I took an afternoon nap and this trick worked for a while eventually it couldn't detect even sdcard in CWM Recovery and TWRP. My phone had a fried mobo or corrupted custom firmware, not sure.... But that was just bad luck, because there was no RUU released at the time for my phone and after a few months I couldn't even boot it to confirm if it was hardware or not. I sold the One X to a friend as is, who got motherboard replaced for about a $100 and new imei but this was in India. Ironically the RUU was released around that time lol.
Anyhow others have done this trick and recovered this is a known problem with some One Xs', mostly happens when battery is too low.

abhinav.tella said:
No, mine just shut off while I took an afternoon nap and this trick worked for a while eventually it couldn't detect even sdcard in CWM Recovery and TWRP. My phone had a fried mobo or corrupted custom firmware, not sure.... But that was just bad luck, because there was no RUU released at the time for my phone and after a few months I couldn't even boot it to confirm if it was hardware or not. I sold the One X to a friend as is, who got motherboard replaced for about a $100 and new imei but this was in India. Ironically the RUU was released around that time lol.
Anyhow others have done this trick and recovered this is a known problem with some One Xs', mostly happens when battery is too low.
Click to expand...
Click to collapse
Not luck for me too bro..
My phone still can't turn on, led still blinking

katak.bali said:
Not luck for me too bro..
My phone still can't turn on, led still blinking
Click to expand...
Click to collapse
Go to the International Model One X forum, there were a few people with similar problems I'm sure they can help as they have a bigger user base. Sometimes you have to hold the keys longer for it to turn on like 15-20 secs do this after charging for like a day or so.

abhinav.tella said:
Go to the International Model One X forum, there were a few people with similar problems I'm sure they can help as they have a bigger user base. Sometimes you have to hold the keys longer for it to turn on like 15-20 secs do this after charging for like a day or so.
Click to expand...
Click to collapse
everyone said must charge till a day, ok I will try..
someone posted they return back to HTC and change Motherboard and battery. ohh that's too severe

Try stock

katak.bali said:
everyone said must charge till a day, ok I will try..
someone posted they return back to HTC and change Motherboard and battery. ohh that's too severe
Click to expand...
Click to collapse
Yep that just reminded me some One Xs had bad batteries.

bluheart said:
Try stock
Click to expand...
Click to collapse
It can't even just a vibration
abhinav.tella said:
Yep that just reminded me some One Xs had bad batteries.
Click to expand...
Click to collapse
yahh tomorrow I will go to regular service center, maybe its a battery problem, sadly no warranty for my phone and no HTC service center in my town..

katak.bali said:
It can't even just a vibration
yahh tomorrow I will go to regular service center, maybe its a battery problem, sadly no warranty for my phone and no HTC service center in my town..
Click to expand...
Click to collapse
When I was in India my friend went to a local store the guy changed the motherboard of the One X for about $120 instead of sending to HTC because if it's rooted and they find out they insist on replacing motherboard as it's their policy to have everything returned to default state before sending it back so even if you only have a battery problem they will charge to replace the motherboard.
I heard this on One X forums where a guy got charged for motherboard replacement because it was unlocked/rooted even though he sent to get screen replaced. Ask around if it is still true or if rules changed before you send it to HTC.

abhinav.tella said:
When I was in India my friend went to a local store the guy changed the motherboard of the One X for about $120 instead of sending to HTC because if it's rooted and they find out they insist on replacing motherboard as it's their policy to have everything returned to default state before sending it back so even if you only have a battery problem they will charge to replace the motherboard.
I heard this on One X forums where a guy got charged for motherboard replacement because it was unlocked/rooted even though he sent to get screen replaced. Ask around if it is still true or if rules changed before you send it to HTC.
Click to expand...
Click to collapse
I've send it to regular service, I'm a bit scared with your friend experience if HTC change the mobo because I'm rooted
in regular service they said something hardware broken, I dont know what.. I just need to pay $25 for that
Update : OMG!! got an email from service, they said can't fix it .. damnnnn

katak.bali said:
I've send it to regular service, I'm a bit scared with your friend experience if HTC change the mobo because I'm rooted
in regular service they said something hardware broken, I dont know what.. I just need to pay $25 for that
Update : OMG!! got an email from service, they said can't fix it .. damnnnn
Click to expand...
Click to collapse
No, my friend didn't send to HTC as I said others had that experience, I think my friend's really had a motherboard/flash problem, but since bootloader unlocked warranty was void.
I hope you read the warning before you got the unlock token from HTCDev website, as soon as you accepted terms and got code I believe you voided your warranty.
Did you send your device? Because if you did they may have found out, otherwise they would replace it under warranty.

my HTC BUTTERFLY x920d is not getting switched on.. it was alright a min before ; and all of a sudden its not getting switched on .. the screen is showing no display n looks to be frozen(dead)..if I charge it there shows no light…please somebody help me in fixing the problem … thank you

[Q] Lenovo A850i reboots without reason

Hello everybody, this is my first thread.
I bought in minideal the A850i a week ago. Since the first day the phone is rebooting without warning.
Sometimes it is rebooting NON Stop for more than an hour [till the battery is empty]
I wrote to minideal and they send me the official ROM and flash tool [Lenovo-A850I_140208_Lang_CN(1)]
I flashed with success BUT the phone is still rebooting! I cant use for more than 5 minutes sometimes.
Can you please help?
I may send the phone back to HK but this costs something like 43 euro!
Thanks in advace

Is the battery stable? My sister's phone was once rebooting because of the battery moving... put a piece of paper an the bottom to stuck it there :laugh:

GreatApo said:
Is the battery stable? My sister's phone was once rebooting because of the battery moving... put a piece of paper an the bottom to stuck it there :laugh:
Click to expand...
Click to collapse
Thanks, I will try and let you know. Hope this will solve the problem, the phone keeps rebooting for hours. USELESS!

nikos2156 said:
Thanks, I will try and let you know. Hope this will solve the problem, the phone keeps rebooting for hours. USELESS!
Click to expand...
Click to collapse
I did try. No change. It keeps rebooting. I even have no time to see what apps are active. I lost my money...

nikos2156 said:
I did try. No change. It keeps rebooting. I even have no time to see what apps are active. I lost my money...
Click to expand...
Click to collapse
Send it back for replacement or ask for a refund.The device is probably defective.
You can also start dispute on PayPal.
It can be done within 45 days from the purchase date.

giorgoslouk said:
Send it back for replacement or ask for a refund.The device is probably defective.
You can also start dispute on PayPal.
It can be done within 45 days from the purchase date.
Click to expand...
Click to collapse
Thanks a lot. This is what I am going to do.