[Q] Future Upgrades beyond Amber - Nokia Lumia 820

I'm on AT&T so have not yet gotten GDR2. If I flash GDR2 via NCS, understand it basically nukes the phone and I have to start over, app/config wise. If I wait for AT&T, it'll upgrade instead of clean-installing. Fine, I get that.
Question is, if I go the NCS route, when GDR3 comes about, will I be able to upgrade to that, or is that also a clean install?

altintx said:
I'm on AT&T so have not yet gotten GDR2. If I flash GDR2 via NCS, understand it basically nukes the phone and I have to start over, app/config wise. If I wait for AT&T, it'll upgrade instead of clean-installing. Fine, I get that.
Question is, if I go the NCS route, when GDR3 comes about, will I be able to upgrade to that, or is that also a clean install?
Click to expand...
Click to collapse
There is no rom available for 820 GDR2 now, even if you want to use NCS. ATT sucks.

Related

Video Driver/WM6.1 upgrade for CID locked phones

This may be a little premature (since there is no official confirmation), but it's starting to sound as if Kaiser owners might be getting a software update from HTC to include improved video performance and WM6.1 during Q1 of this year.
I'm a first time HTC owner, but I believe that this kind of OS upgrade has happened for previous devices (e.g. WM5 to WM6 for TyTN).
My question is, is this type of update normally available to those with CID locked phones? Surely HTC doesn't expect you to void your warranty to take advantage of an official update? To keep my warranty intact, would I have to wait until my carrier gets round to providing 'their own version' of an upgrade ROM?
i believe if you want to keep your phone CID locked, youll have to wait for your service provider to come out with an update.
someone can correct me if im wrong
ericc191 said:
i believe if you want to keep your phone CID locked, youll have to wait for your service provider to come out with an update.
someone can correct me if im wrong
Click to expand...
Click to collapse
Thats correct, assuming you havent used hardSPL or SSPL yet.
Yup, and it usually takes a while for the providers of 'branded' phones to provide their own updated. A while being anywhere between a week and 3 months or not at all, depending on your provider.
Chainfire said:
Yup, and it usually takes a while for the providers of 'branded' phones to provide their own updated. A while being anywhere between a week and 3 months or not at all, depending on your provider.
Click to expand...
Click to collapse
LOL yeah.. T-Mobile is slow with updates, so I dont wait for them!
That's why, if HTC comes out with an update, fix, or even a new 6.1 rom.. just hard spl - flash it - and never look back
ericc191 said:
That's why, if HTC comes out with an update, fix, or even a new 6.1 rom.. just hard spl - flash it - and never look back
Click to expand...
Click to collapse
+1
And go back if you need warranty?
http://forum.xda-developers.com/showthread.php?t=335568
when i get the update/fix/wm6.1 i will post them here x)!! immediatly..
warranty
Hey guys, how do you know for sure that you cant claim warranty when you flash your rom. flashing is software ,am i wrong ??, and when you get a hardware faillure they have to get you your warranty. what if you painted or stickered your phone ??? then you also cant get your warranty... i live in the netherlands and my provider is t-mobile, and i can do what i like with my phone ..really everyhting.. and the warranty stays!! so, what makes you guys so sure you cant???
gr. Mark
Chainfire said:
Yup, and it usually takes a while for the providers of 'branded' phones to provide their own updated. A while being anywhere between a week and 3 months or not at all, depending on your provider.
Click to expand...
Click to collapse
Yep, I had a Treo 750 and it took 8 MONTHS after HTC released the WM6 upgrade, for AT&T to put out the official update. And from what I recently read (not sure if it's still accurate), the Blackjack STILL hasn't even received WM6 update (despite the fact that it was supposed to).
mrky said:
Hey guys, how do you know for sure that you cant claim warranty when you flash your rom. flashing is software ,am i wrong ??, and when you get a hardware faillure they have to get you your warranty. what if you painted or stickered your phone ??? then you also cant get your warranty... i live in the netherlands and my provider is t-mobile, and i can do what i like with my phone ..really everyhting.. and the warranty stays!! so, what makes you guys so sure you cant???
gr. Mark
Click to expand...
Click to collapse
I'm not sure... but flashing CAN brick your device. So it is your fault that your device stopped working, why would they cover it?

anyone know future otas

Just one quick thing it worked great on my g1 and now have rc29 but does anyone know if I will get future ota updates. Want to make sure incase new ones will only be ota?
My opinion,
I hope they start placing the updates online. Have the phone sync the update onto the phone at my free will and so on. Pick and choose which ones i want to install?!?!
Yeh would be great but takes tmo forever to get updates like the wing I am surprised they had this one. Is a first they realeased that quick.
M9x3mos said:
Yeh would be great but takes tmo forever to get updates like the wing I am surprised they had this one. Is a first they realeased that quick.
Click to expand...
Click to collapse
Remember Tmo has nothing to do with this phone. All updates come straight from google. Tmo just tells google what software they want on the phone.
forcing upgrade
there is a file released by google that you name update.zip then do the hokiepokie while you turn on the g1 and it gets the OTA update without all the over air stuff...
its laid out here on this site
it only took me a few mins, I was sick of waiting
bhang

Does your TP2 Lock Up like this?

http://www.youtube.com/watch?v=9W7Kfucgeck
I've hard reset it like advised and haven't installed any 3rd party apps.
After I wait a few hours, the phone will start to respond, but will be significantly sluggish.
I believe I should have posted this in the general section (Not sure, I'm fairly new to these forums)
AB_ said:
http://www.youtube.com/watch?v=9W7Kfucgeck
I've hard reset it like advised and haven't installed any 3rd party apps.
After I wait a few hours, the phone will start to respond, but will be significantly sluggish.
Click to expand...
Click to collapse
I think it's time you bring it to your local Verizon store and show them. Tell them "Look, I turn on the phone, and I can't use it!" I'm guessing they're smart enough to realize you need a replacement because that's not normal. I'm sure they'll give you another replacement.
If they don't, flash a ROM and see if it works. If everything works with the custom ROM, then it was obviously a Verizon stock ROM flaw (which I doubt since this doesn't seem common).
Yea, I had to pay for my first replacement ($50)
I hear the official 6.5 is out, where can I find that?
Also, I don't know the first thing about flashing phones with custom ROMs
AB_ said:
Yea, I had to pay for my first replacement ($50)
I hear the official 6.5 is out, where can I find that?
Also, I don't know the first thing about flashing phones with custom ROMs
Click to expand...
Click to collapse
Pshh.. they gave you a faulty one now, so you shouldn't have to pay for the next replacement!
Officially, WM6.5 for the TP2 is for the Unlocked GSM European TP2. It's only for GSM networks, though (you have CDMA, so you can't flash that!).
Custom ROM flashing: I learned from a pictorial. Just follow everything! Always flash a CDMA Rhodium/TP2 ROM (you can find those at PPCGeeks) to your Verizon/Sprint/Telus TP2.
Most ROMs are not going to be suited for your phone (keyboard), so some fixes are found here.
Some of the famous CDMA ROMs are MightROMs and EnergyROMs. Find one that suits you!
*CDMA = Sprint/Verizon/Telus
GSM = Unlocked/Tilt2/T-Mobile* ROMs are made specifically for one network, and a particular device. So, never flash a GSM ROM onto a CDMA phone, and never flash a TP1 ROM to a TP2.
Good luck!
sumflipnol said:
Officially, WM6.5 for the TP2 is for the Unlocked GSM European TP2. It's only for GSM networks, though (you have CDMA, so you can't flash that!).
Click to expand...
Click to collapse
Actually, the US Cellular TP2 also comes with 6.5. If you don't have a US Cellular phone though, you still can't flash it and will need a custom rom.
Wow, you guys are extremely helpful over here.
So I should flash it, or ask for a new one?
Acorns said:
Actually, the US Cellular TP2 also comes with 6.5. If you don't have a US Cellular phone though, you still can't flash it and will need a custom rom.
Click to expand...
Click to collapse
I heard about that. However, like you said, it wouldn't be great with a Verizon phone since I doubt there's an official ROM floating around (there would be a ROM dump on PPCGeeks) but why would anyone want a stock ROM to replace a stock ROM?!
AB_ said:
Wow, you guys are extremely helpful over here.
So I should flash it, or ask for a new one?
Click to expand...
Click to collapse
Ask for a new one first because we don't know if the issue you have is due to faulty hardware or software. If it's hardware, a new ROM can't do anything. If it was software or firmware(ROM), then a new ROM should be able to fix it.
If you ever need to return the phone and it has a custom ROM, you will have to re-flash the stock ROM found at thewingster. You will then have to follow the steps to return stockSPL (very bottom of the post). If you don't do these return-to-stock steps, Verizon wouldn't accept it!
Got my new one in the maill today, for free.
Thanks guys.
now.. should I flash? I want 6.5 badddd
AB_ said:
Got my new one in the maill today, for free.
Thanks guys.
now.. should I flash? I want 6.5 badddd
Click to expand...
Click to collapse
I'm guessing wait 'til the weekend arrives. Use the phone hardcore! If anything goes wrong with it for the next few days, at least you can return it again.
If you're truly desperate, I guess you could flash!
lol there's hardcore ways to use our phone? I thought it was bad-ass all around.
Is there an ETA of when Verizon's TP2 6.5 is suppose to arrive? I thought it was December/January :\
It's out... check out the thread over at PPC Geeks.
Got it. Thanks

Small Update Is Out

It does not change ver. from 4.1.2
what does this updatedo?
What does this update do? Does it affect my root? Thanks!
It is notifying me too. Since I have twrp and root on stock jelly bean, how can I update if helpful, or turn off update notification?
Chad
Sent from my SAMSUNG-SGH-I727 using XDA Free mobile app
AFwarbird said:
It is notifying me too. Since I have twrp and root on stock jelly bean, how can I update if helpful, or turn off update notification?
Chad
Sent from my SAMSUNG-SGH-I727 using XDA Free mobile app
Click to expand...
Click to collapse
Started getting the notification yesterday, but I'm also on stock Jelly Bean 4.1.2 and TWRP. I was able to stop the notifications by freezing "AT&T Sofware Update" with Titanium Backup, but I'd also like to know if there's anything here worth the trouble of trying to get it installed.
I just had a chat session with a Samsung official, and she said it's news to them. I told her that I am on I727UCMC1, and she said that my device is up to date. The small update AT&T is pushing must be something to do with AT&T.
Unless it updates my camera features, I'm not even bothering with it, and will keep AT&T Update frozen.
I'm pretty sure I'd have to backup everything, revert to stock UCMC1, cross my fingers and toes that it still doesn't brick my phone, and hope it still can be rooted the way I did before.
It sure would be nice if there was some sort of explanation as to what is being updated. I have looked all over and not found anything anywhere else that mentions this update to I727UCNJ1. I got the number from this an at&t website I would post the link but can't. It is only 12mb so probably not worth a bunch of trouble but I wish I knew what it is trying to update.
Paranoid?
Me too. Mine is original stock, but I upgraded the Android OS last year to 4.1.2 via Samsung Kies. However, mine is unlocked, and I can't help but be suspicious that AT&T is "updating" to do something that is to their benefit and not ours (i.e. relocking the phone?, spyware, etc.?), so it would be nice to have some details of what/why this unexpected update, before blindly agreeing to it. So, if anyone know what this update is all about, please share with us. Thanks very much!
My money's on an update that locks the phone down. What else would AT&T possibly do with a three-year-old platform that isn't making them any new money at this point?
I chatted with an AT&T representative yesterday, and all I could get out of her was that the update had to do with new features to the O/S. That's all the information that she could find, and couldn't tell me any specifics about what features were being updated.
I am about to go to an S5 or S5 Active soon, and I might just revert to stock to check it out.
It's pretty fishy though that neither Samsung, or AT&T has, or wants to divulge in any, information on exactly what it's going to do.
---------- Post added at 07:29 PM ---------- Previous post was at 07:26 PM ----------
As far as it locking your device back down, I have yet to flash, or install anything that has re-locked my phone. I guess it's possible. The only thing I'm worried about is losing root, and not being able to get it back with the last way that's available.
I see it's now listed on the AT&T eSupport website No details, just "Android OS Enhancements".
I don't have enough posts on this forum to be permitted to publish a link, but you can find it by Googling "AT&T Update to Skyrocket", and the eSupport link should be near the top of the results.
AT&T is taking the same tack as Verizon, and locking everything down. Even the mid to low end phones. So, I wouldn't be surprised if this is a way to lock older phones.
On the other hand, it really may be final bug fixes - a sort of final service pack. I wish I trusted them to give it a try.
I reverted back to stock I727UCMC1 using Odin v1.85, updated OTA to I727UCNJ1, flashed TWRP custom recovery, got root back, but I am not sure if I am still unlocked or not. I tried *#7465625# on the dialer, but the code does nothing.
Anyone know of another code to check the unlock status?
Thanks very much for your feedback. I've always just put a SIM card from another carrier into my phone. Even if it is not an active SIM, your phone should still tell you whether or not it is locked.
24fan4life said:
I reverted back to stock I727UCMC1 using Odin v1.85, updated OTA to I727UCNJ1, flashed TWRP custom recovery, got root back, but I am not sure if I am still unlocked or not. I tried *#7465625# on the dialer, but the code does nothing.
Anyone know of another code to check the unlock status?
Click to expand...
Click to collapse
unless u restored a previous efs partition that was locked to a carrier then u will remain unlocked, afaik no one lost their unlocked sim by restoring or flashing any firmwares, to read more about the sim lock or to unlock the sim read this http://forum.xda-developers.com/showthread.php?t=2638037
as for firmwares locking down the phone its referring to the way root is acheived not to the sim carrier lock
T.J. Bender said:
My money's on an update that locks the phone down. What else would AT&T possibly do with a three-year-old platform that isn't making them any new money at this point?
Click to expand...
Click to collapse
i hope you are joking, because if not then then you're insane. no offense intended.
Not so insane, I'm afraid. AT&T has started a war on unlocked bootloaders lately. The CEO has officially come out as saying they don't want unlocked devices on their network, and have followed up by sending out OTA updates that lock down devices. Several devices started out unlocked, like the S2, and became locked by OTA updates. The S3, Note 2, etc.
IOW, I wouldn't put it past them, especially if Samsung wasn't aware of the update. On the flip side, the S2 is no longer even for sale, and I have to wonder how many are left in active service.
Clarification?
lingowistico said:
i hope you are joking, because if not then then you're insane. no offense intended.
Click to expand...
Click to collapse
Thanks, that was very helpful! Seriously though, as a senior member of this forum, perhaps you might have some constructive comments on this subject? After all, we're sitting here with phones (the I-727 SII Skyrocket is an oldie, but goodie!) that are trying to push an unanticipated OTA update on us, in a very suspicious manner. We hope it's just a bug fix, but don't trust the carrier (AT&T) to be doing this, unless they have some ulterior motive. The benefit of your substantial experience would be appreciated. Thanks in advance for any insight you can offer us.
Regards,
Ron M.
jshamlet said:
Not so insane, I'm afraid. AT&T has started a war on unlocked bootloaders lately. The CEO has officially come out as saying they don't want unlocked devices on their network, and have followed up by sending out OTA updates that lock down devices. Several devices started out unlocked, like the S2, and became locked by OTA updates. The S3, Note 2, etc.
IOW, I wouldn't put it past them, especially if Samsung wasn't aware of the update. On the flip side, the S2 is no longer even for sale, and I have to wonder how many are left in active service.
Click to expand...
Click to collapse
Thank you for your insight, it was TRULY helpful! As a relative newbie, I just want to clarify our terms. When you use the term "unlocked", I deduce you are referring to a phone that has been rooted and is running a different platform - is that correct? In my case, I am NOT rooted and simply running the original crappy stock platform, but my phone is "unlocked" in the traditional sense, in that I can use it with different sims from different carriers throughout the world, rather than being "locked" to AT&T. So, for those of us who are not as technically advanced, could you please clarify? For me, if this OTA update doesn't prevent me from continuing to use other sims from other carriers, then I don't know what the downside would be, unless they're just adding more spyware and bloatware to their already intrusive system? I look forward to your comments.
Regards,
Ron M.
jshamlet said:
Not so insane, I'm afraid. AT&T has started a war on unlocked bootloaders lately. The CEO has officially come out as saying they don't want unlocked devices on their network, and have followed up by sending out OTA updates that lock down devices.
Click to expand...
Click to collapse
I thought T.J. Bender was talking about simlock since he didn't mention the bootloader. :silly:
At&t sure isn't making life easy for you.. I'd still be proudly rocking a skyrocket too if I didn't lose it :angel:
I only messed with my Skyrocket for an hour or so after accepting the OTA update, before starting up my new S 5 Active.
The only thing that I really noticed, was they took the AT&T phone setup app off of it, since it is no longer in use by AT&T. There may have been more that I didn't notice, but only running it a couple hours, I couldn't tell. I even checked the camera thinking they might have finally snuck some new features into it, but no dice.
lingowistico said:
i hope you are joking, because if not then then you're insane. no offense intended.
Click to expand...
Click to collapse
How does suggesting that AT&T would lock a bootloader make me insane?
Sent from my totally badass HTC One m8 using Tapatalk

Guide to updating your H950 (US AT&T variant) to 5.1.1 via OTA

Hi, I just wanted to give everyone some information to updating to 5.1.1 as many of you are probably buying these due to the recent sales. If you don't want to root but wanted the 5.1.1 update through AT&T, here is the guide. You could also try rolling the date method but it did not work for me. I actually bought a bunch of these phones for friends and family, and I've updated five of them to 5.1.1 through AT&T OTA update, and this method is very time efficient
Side note: if you have more than one G Flex2 that you are looking to update, you can update them all using just one sim and swapping them between phones.
Before you begin, do a factory reset under settings if you've already pressed software update and tried rolling the date a few times to get the update. Afterward, do not press software update until you are sure that the AT&T person has pushed the update.
*If you had previously rooted your phone, you must unroot before trying the OTA update, as it will prevent it from installing.
Here are my steps (probably takes around 30 minutes):
1. Register for the gophone plan with the AT&T sim card and put the minimum $10 credit into the plan. For the IMEI, put all zeroes in. This will allow you to select the $2 monthly plan, which you ultimately won't be selecting but instead will select the $1 100mb daily package after your account and sim have been activated.
2. Turn the phone on with your newly activated gophone sim. TURN ON WIFI and keep it on WIFI until your update is downloaded, installed, and finished.
3. Directly call the gophone support line: 800.901.9878, and voice navigate your way to technical support (it's an automated system).
4. When the person picks up on customer service, ask them to put you through to advanced technical support, and if they ask what the call is for, tell them that you were disconnected while talking with an advanced technical support line as this will get you where you need to faster.
5. Ask the person on advanced technical support to push an update to your phone, and tell them that you've tried manually updating through the software update on your phone under settings numerous times. If they insist that they cannot push updates and you have to do it yourself on your phone, tell them that your friend has a G Flex2 with a gophone plan, and he/she was able to get the update pushed with a call to advanced technical support. If you think that the support person is being stubborn and not even attempting to try it, just hang up and try again.
6. Help the support person find the update that you are looking for by telling them the update is called H95011x. DO NOT get the H95011z beforehand, as it will not help you. Ask explicitly for the H95011x update. You can also read some more information from this page, which is the link to the page with the update information (edit: cannot post the link since I'm a newbie... Alternatively, you can find the software info page it if you type H95011x on google and look for the link to the site att.com)
7. Keep asking them to push update from their side, and you will know that they've pushed it when you go to the software update under settings on your phone and it says something different now. Instead of "look for update software" or something similar, it will now say, "continue with software update". When you press it, a notification will appear, saying "communication in progress". Tap on the button a few times to make sure that it keeps saying "communication in progress".
8. When you see "communication in progress", just leave the phone alone for the next hour or two, as the phone is downloading the update file without showing you any sort of progress bar. Keep the phone connected to wifi.
9. Come back and a notification will prompt you to install update and the phone will restart.
Hope this helps! I know that getting the AT&T OTA update can be a pain and I wished that I had some guide to follow when I was first trying to get the update.
I am on 5.0.1 v10d right now and rooted. Do I have to unroot in order for the update to work?
illego said:
I am on 5.0.1 v10d right now and rooted. Do I have to unroot in order for the update to work?
Click to expand...
Click to collapse
I'm not sure, but reading things about going from AT&T 5.1.1 to rooting 5.1.1 PR bricking some phones makes me think that it might be a good idea to unroot.
This is the best guide/advice on how to get 5.1.1 update. Took me 20 min to get the H95011x update and another 15 min on same date to get H95011z.
I wasted about 2 hours trying to get the update OTA by changing dates using my coworker's sim card on Att postpaid plan.
When I read this guide I knew right away the $10 top up will not be waisted. I went ahead and followed it exactly and am so glad I did. The phone is so much better now.
khlavkalash thank you for taking the time, register and putting together this guide! I will also try to contribute by answering further questions in this thread.
Here is the link for the AT&T website detailing the H95011z update. Now if I could just find a rep that is capable of pushing the update to my phone. Grr.
Wish this worked...
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
mtweisenbarger777 said:
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
Click to expand...
Click to collapse
I've had the same issue as you. I was lucky enough to have my sim associated with an iphone plan from way back in the day. As soon as the tech associated my sim to an android data plan it kicked off the 5.0.1 to 5.1.1 H95011x update. Now trying to get them to push the H95011z update has been an adventure in futility.
I will update you if I find another way.
thepktrckt said:
I've had the same issue as you. I was lucky enough to have my sim associated with an iphone plan from way back in the day. As soon as the tech associated my sim to an android data plan it kicked off the 5.0.1 to 5.1.1 H95011x update. Now trying to get them to push the H95011z update has been an adventure in futility.
I will update you if I find another way.
Click to expand...
Click to collapse
Hmm, I opened a new gophone plan and added 10 bucks of data just so I could do this. Been sitting on my shelf for the better part of two days doing nothing. I hope you get the H95011z update soon. Heck, I'd be thrilled to just get the x update.
Thanks for the info.
mtweisenbarger777 said:
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
Click to expand...
Click to collapse
Make sure you talk to advanced technical support and use the first rep that picks up the phone just to get transferred further.
If advaced tech says it comes in batches - tell him "I understand this is normal process, however according to my extensive research there is an issue with this particular phone getting update automatically. My friend had the update pushed by advanced technical support last week. Please ask arround how to do it."
Be polite and they will do it. I called last Saturday. Both reps knew how to do it, both were very courteous and even insisted to stay on the phone until the whole process is completed althogh it was not needed.
Cuant said:
Make sure you talk to advanced technical support and use the first rep that picks up the phone just to get transferred further.
If advaced tech says it comes in batches - tell him "I understand this is normal process, however according to my extensive research there is an issue with this particular phone getting update automatically. My friend had the update pushed by advanced technical support last week. Please ask arround how to do it."
Be polite and they will do it. I called last Saturday. Both reps knew how to do it, both were very courteous and even insisted to stay on the phone until the whole process is completed althogh it was not needed.
Click to expand...
Click to collapse
Hmm perhaps I will give that a try. Honestly, I am okay with waiting for the update but the real issue is how long will I have to wait? A few days is fine but weeks....that isn't worth it. When a get a few more free moments I will try again. Hopefully this time I can get someone to push it out to me. I did get to advanced tech support and the guys were super courteous; they just insisted on me waiting.
Thanks for the help!
I finally got a tech to push the update after convincing him to do a google search for H95011z. Update started and then failed, when it booted the notification was that it failed because root detection was triggered. This is after I used the tool to bring my phone back to stock and downloading a root checker app that showed I do not have it. Sigh, back to square one.
khlavkalash said:
Hi, I just wanted to give everyone some information to updating to 5.1.1 as many of you are probably buying these due to the recent sales. If you don't want to root but wanted the 5.1.1 update through AT&T, here is the guide. You could also try rolling the date method but it did not work for me. I actually bought a bunch of these phones for friends and family, and I've updated five of them to 5.1.1 through AT&T OTA update, and this method is very time efficient
Side note: if you have more than one G Flex2 that you are looking to update, you can update them all using just one sim and swapping them between phones.
Before you begin, do a factory reset under settings if you've already pressed software update and tried rolling the date a few times to get the update. Afterward, do not press software update until you are sure that the AT&T person has pushed the update.
Here are my steps (probably takes around 30 minutes):
1. Register for the gophone plan with the AT&T sim card and put the minimum $10 credit into the plan. For the IMEI, put all zeroes in. This will allow you to select the $2 monthly plan, which you ultimately won't be selecting but instead will select the $1 100mb daily package after your account and sim have been activated.
2. Turn the phone on with your newly activated gophone sim. TURN ON WIFI and keep it on WIFI until your update is downloaded, installed, and finished.
3. Directly call the gophone support line: 800.901.9878, and voice navigate your way to technical support (it's an automated system).
4. When the person picks up on customer service, ask them to put you through to advanced technical support, and if they ask what the call is for, tell them that you were disconnected while talking with an advanced technical support line as this will get you where you need to faster.
5. Ask the person on advanced technical support to push an update to your phone, and tell them that you've tried manually updating through the software update on your phone under settings numerous times. If they insist that they cannot push updates and you have to do it yourself on your phone, tell them that your friend has a G Flex2 with a gophone plan, and he/she was able to get the update pushed with a call to advanced technical support. If you think that the support person is being stubborn and not even attempting to try it, just hang up and try again.
6. Help the support person find the update that you are looking for by telling them the update is called H95011x. DO NOT get the H95011z beforehand, as it will not help you. Ask explicitly for the H95011x update. You can also read some more information from this page, which is the link to the page with the update information (edit: cannot post the link since I'm a newbie... Alternatively, you can find the software info page it if you type H95011x on google and look for the link to the site att.com)
7. Keep asking them to push update from their side, and you will know that they've pushed it when you go to the software update under settings on your phone and it says something different now. Instead of "look for update software" or something similar, it will now say, "continue with software update". When you press it, a notification will appear, saying "communication in progress". Tap on the button a few times to make sure that it keeps saying "communication in progress".
8. When you see "communication in progress", just leave the phone alone for the next hour or two, as the phone is downloading the update file without showing you any sort of progress bar. Keep the phone connected to wifi.
9. Come back and a notification will prompt you to install update and the phone will restart.
Hope this helps! I know that getting the AT&T OTA update can be a pain and I wished that I had some guide to follow when I was first trying to get the update.
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Click to collapse
Please add a note to unroot/not be rooted before starting this process. If the phone is rooted it will not update from the OTA download
Also note that the system restore might not strip all artifacts from rooting.
mtweisenbarger777 said:
Hmm perhaps I will give that a try. Honestly, I am okay with waiting for the update but the real issue is how long will I have to wait? A few days is fine but weeks....that isn't worth it. When a get a few more free moments I will try again. Hopefully this time I can get someone to push it out to me. I did get to advanced tech support and the guys were super courteous; they just insisted on me waiting.
Thanks for the help!
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Click to collapse
FYI I posted this in another thread. It doesn't help you get to 5.1.1 but it might help you go from x variant to z.
Finally got a tech to do the push but the push failed because it detected ROOT even though I had done the system restore along with verified with root checker saying no root installed.
At that point I gave up because my only option was a factory flash. On a whim I decided to run the backup/restore tool with the 11z .img file knowing I had nothing to lose. From what I can tell so far, it worked fine and I'm now running 11z. I ran the stagefright detector and now my device only shows one vulnerability instead of several.
I will now start tearing it apart with root and etc, if it craps out I'll let everyone know.
thepktrckt said:
FYI I posted this in another thread. It doesn't help you get to 5.1.1 but it might help you go from x variant to z.
Finally got a tech to do the push but the push failed because it detected ROOT even though I had done the system restore along with verified with root checker saying no root installed.
At that point I gave up because my only option was a factory flash. On a whim I decided to run the backup/restore tool with the 11z .img file knowing I had nothing to lose. From what I can tell so far, it worked fine and I'm now running 11z. I ran the stagefright detector and now my device only shows one vulnerability instead of several.
I will now start tearing it apart with root and etc, if it craps out I'll let everyone know.
Click to expand...
Click to collapse
I finally decided that waiting for ATT to push out an update that likely wasn't going to come anytime soon wasn't worth it and flashed the H950PR rom. It was super simple, very quick and went through without a hitch. It runs WAY faster than the 5.0.1 rom from ATT and no bloatware....gotta love that. The only thing that doesn't work is the LG Smart World app cause it detects me being in another country (even though I'm in the US) but there is a web interface that works just the same so no big deal. I have fully working LTE and my battery life is superb.
Thanks for all your help and your in depth guide. I (and other I'm sure) very much appreciate your efforts.
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
thepktrckt said:
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
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Click to collapse
Ah yeah that is a bummer. I've read that people trying to go from the ATT to the PR version have bricked their phone. Oh well, here's hoping for Android 6 soon!!
thepktrckt said:
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
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Click to collapse
So what exactly is better in PR version versus ATT OTA with all ATT bloatware disabled?
Cuant said:
So what exactly is better in PR version versus ATT OTA with all ATT bloatware disabled?
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Click to collapse
Well since I never had the ATT one, I cannot say exactly. But judging from the 5.0.1 that the phone came with, it doesn't get nearly as hot, the battery life is quite a bit better (used to get about 3-4 hours of SOT, now its 5-6), standby battery is CRAZY good, its runs generally faster, plus the update came straight from LG so when they release another update it will come straight from them making it easy to update. The same update method should work. The only thing I truly miss is the Glance from the lock screen. It still works, but it used to have a lit background image; now it doesn't have that. Its just the normal material color background. Nothing huge, just a very very minor cosmetic thing.
mtweisenbarger777 said:
Well since I never had the ATT one, I cannot say exactly. But judging from the 5.0.1 that the phone came with, it doesn't get nearly as hot, the battery life is quite a bit better (used to get about 3-4 hours of SOT, now its 5-6), standby battery is CRAZY good, its runs generally faster, plus the update came straight from LG so when they release another update it will come straight from them making it easy to update. The same update method should work. The only thing I truly miss is the Glance from the lock screen. It still works, but it used to have a lit background image; now it doesn't have that. Its just the normal material color background. Nothing huge, just a very very minor cosmetic thing.
Click to expand...
Click to collapse
ATT OTA 5.1.1 does the same.
On the other note, I do not understand how are you planning to get update directly from LG. My understanding is that you will have to wait for that small PR cell company to release another update and somebody to come up with a way to apply it. I have more faith in ATT, then into a small PR cell company in regard to supporting this phone with future updates

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