Hi, I just wanted to give everyone some information to updating to 5.1.1 as many of you are probably buying these due to the recent sales. If you don't want to root but wanted the 5.1.1 update through AT&T, here is the guide. You could also try rolling the date method but it did not work for me. I actually bought a bunch of these phones for friends and family, and I've updated five of them to 5.1.1 through AT&T OTA update, and this method is very time efficient
Side note: if you have more than one G Flex2 that you are looking to update, you can update them all using just one sim and swapping them between phones.
Before you begin, do a factory reset under settings if you've already pressed software update and tried rolling the date a few times to get the update. Afterward, do not press software update until you are sure that the AT&T person has pushed the update.
*If you had previously rooted your phone, you must unroot before trying the OTA update, as it will prevent it from installing.
Here are my steps (probably takes around 30 minutes):
1. Register for the gophone plan with the AT&T sim card and put the minimum $10 credit into the plan. For the IMEI, put all zeroes in. This will allow you to select the $2 monthly plan, which you ultimately won't be selecting but instead will select the $1 100mb daily package after your account and sim have been activated.
2. Turn the phone on with your newly activated gophone sim. TURN ON WIFI and keep it on WIFI until your update is downloaded, installed, and finished.
3. Directly call the gophone support line: 800.901.9878, and voice navigate your way to technical support (it's an automated system).
4. When the person picks up on customer service, ask them to put you through to advanced technical support, and if they ask what the call is for, tell them that you were disconnected while talking with an advanced technical support line as this will get you where you need to faster.
5. Ask the person on advanced technical support to push an update to your phone, and tell them that you've tried manually updating through the software update on your phone under settings numerous times. If they insist that they cannot push updates and you have to do it yourself on your phone, tell them that your friend has a G Flex2 with a gophone plan, and he/she was able to get the update pushed with a call to advanced technical support. If you think that the support person is being stubborn and not even attempting to try it, just hang up and try again.
6. Help the support person find the update that you are looking for by telling them the update is called H95011x. DO NOT get the H95011z beforehand, as it will not help you. Ask explicitly for the H95011x update. You can also read some more information from this page, which is the link to the page with the update information (edit: cannot post the link since I'm a newbie... Alternatively, you can find the software info page it if you type H95011x on google and look for the link to the site att.com)
7. Keep asking them to push update from their side, and you will know that they've pushed it when you go to the software update under settings on your phone and it says something different now. Instead of "look for update software" or something similar, it will now say, "continue with software update". When you press it, a notification will appear, saying "communication in progress". Tap on the button a few times to make sure that it keeps saying "communication in progress".
8. When you see "communication in progress", just leave the phone alone for the next hour or two, as the phone is downloading the update file without showing you any sort of progress bar. Keep the phone connected to wifi.
9. Come back and a notification will prompt you to install update and the phone will restart.
Hope this helps! I know that getting the AT&T OTA update can be a pain and I wished that I had some guide to follow when I was first trying to get the update.
I am on 5.0.1 v10d right now and rooted. Do I have to unroot in order for the update to work?
illego said:
I am on 5.0.1 v10d right now and rooted. Do I have to unroot in order for the update to work?
Click to expand...
Click to collapse
I'm not sure, but reading things about going from AT&T 5.1.1 to rooting 5.1.1 PR bricking some phones makes me think that it might be a good idea to unroot.
This is the best guide/advice on how to get 5.1.1 update. Took me 20 min to get the H95011x update and another 15 min on same date to get H95011z.
I wasted about 2 hours trying to get the update OTA by changing dates using my coworker's sim card on Att postpaid plan.
When I read this guide I knew right away the $10 top up will not be waisted. I went ahead and followed it exactly and am so glad I did. The phone is so much better now.
khlavkalash thank you for taking the time, register and putting together this guide! I will also try to contribute by answering further questions in this thread.
Here is the link for the AT&T website detailing the H95011z update. Now if I could just find a rep that is capable of pushing the update to my phone. Grr.
Wish this worked...
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
mtweisenbarger777 said:
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
Click to expand...
Click to collapse
I've had the same issue as you. I was lucky enough to have my sim associated with an iphone plan from way back in the day. As soon as the tech associated my sim to an android data plan it kicked off the 5.0.1 to 5.1.1 H95011x update. Now trying to get them to push the H95011z update has been an adventure in futility.
I will update you if I find another way.
thepktrckt said:
I've had the same issue as you. I was lucky enough to have my sim associated with an iphone plan from way back in the day. As soon as the tech associated my sim to an android data plan it kicked off the 5.0.1 to 5.1.1 H95011x update. Now trying to get them to push the H95011z update has been an adventure in futility.
I will update you if I find another way.
Click to expand...
Click to collapse
Hmm, I opened a new gophone plan and added 10 bucks of data just so I could do this. Been sitting on my shelf for the better part of two days doing nothing. I hope you get the H95011z update soon. Heck, I'd be thrilled to just get the x update.
Thanks for the info.
mtweisenbarger777 said:
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
Click to expand...
Click to collapse
Make sure you talk to advanced technical support and use the first rep that picks up the phone just to get transferred further.
If advaced tech says it comes in batches - tell him "I understand this is normal process, however according to my extensive research there is an issue with this particular phone getting update automatically. My friend had the update pushed by advanced technical support last week. Please ask arround how to do it."
Be polite and they will do it. I called last Saturday. Both reps knew how to do it, both were very courteous and even insisted to stay on the phone until the whole process is completed althogh it was not needed.
Cuant said:
Make sure you talk to advanced technical support and use the first rep that picks up the phone just to get transferred further.
If advaced tech says it comes in batches - tell him "I understand this is normal process, however according to my extensive research there is an issue with this particular phone getting update automatically. My friend had the update pushed by advanced technical support last week. Please ask arround how to do it."
Be polite and they will do it. I called last Saturday. Both reps knew how to do it, both were very courteous and even insisted to stay on the phone until the whole process is completed althogh it was not needed.
Click to expand...
Click to collapse
Hmm perhaps I will give that a try. Honestly, I am okay with waiting for the update but the real issue is how long will I have to wait? A few days is fine but weeks....that isn't worth it. When a get a few more free moments I will try again. Hopefully this time I can get someone to push it out to me. I did get to advanced tech support and the guys were super courteous; they just insisted on me waiting.
Thanks for the help!
I finally got a tech to push the update after convincing him to do a google search for H95011z. Update started and then failed, when it booted the notification was that it failed because root detection was triggered. This is after I used the tool to bring my phone back to stock and downloading a root checker app that showed I do not have it. Sigh, back to square one.
khlavkalash said:
Hi, I just wanted to give everyone some information to updating to 5.1.1 as many of you are probably buying these due to the recent sales. If you don't want to root but wanted the 5.1.1 update through AT&T, here is the guide. You could also try rolling the date method but it did not work for me. I actually bought a bunch of these phones for friends and family, and I've updated five of them to 5.1.1 through AT&T OTA update, and this method is very time efficient
Side note: if you have more than one G Flex2 that you are looking to update, you can update them all using just one sim and swapping them between phones.
Before you begin, do a factory reset under settings if you've already pressed software update and tried rolling the date a few times to get the update. Afterward, do not press software update until you are sure that the AT&T person has pushed the update.
Here are my steps (probably takes around 30 minutes):
1. Register for the gophone plan with the AT&T sim card and put the minimum $10 credit into the plan. For the IMEI, put all zeroes in. This will allow you to select the $2 monthly plan, which you ultimately won't be selecting but instead will select the $1 100mb daily package after your account and sim have been activated.
2. Turn the phone on with your newly activated gophone sim. TURN ON WIFI and keep it on WIFI until your update is downloaded, installed, and finished.
3. Directly call the gophone support line: 800.901.9878, and voice navigate your way to technical support (it's an automated system).
4. When the person picks up on customer service, ask them to put you through to advanced technical support, and if they ask what the call is for, tell them that you were disconnected while talking with an advanced technical support line as this will get you where you need to faster.
5. Ask the person on advanced technical support to push an update to your phone, and tell them that you've tried manually updating through the software update on your phone under settings numerous times. If they insist that they cannot push updates and you have to do it yourself on your phone, tell them that your friend has a G Flex2 with a gophone plan, and he/she was able to get the update pushed with a call to advanced technical support. If you think that the support person is being stubborn and not even attempting to try it, just hang up and try again.
6. Help the support person find the update that you are looking for by telling them the update is called H95011x. DO NOT get the H95011z beforehand, as it will not help you. Ask explicitly for the H95011x update. You can also read some more information from this page, which is the link to the page with the update information (edit: cannot post the link since I'm a newbie... Alternatively, you can find the software info page it if you type H95011x on google and look for the link to the site att.com)
7. Keep asking them to push update from their side, and you will know that they've pushed it when you go to the software update under settings on your phone and it says something different now. Instead of "look for update software" or something similar, it will now say, "continue with software update". When you press it, a notification will appear, saying "communication in progress". Tap on the button a few times to make sure that it keeps saying "communication in progress".
8. When you see "communication in progress", just leave the phone alone for the next hour or two, as the phone is downloading the update file without showing you any sort of progress bar. Keep the phone connected to wifi.
9. Come back and a notification will prompt you to install update and the phone will restart.
Hope this helps! I know that getting the AT&T OTA update can be a pain and I wished that I had some guide to follow when I was first trying to get the update.
Click to expand...
Click to collapse
Please add a note to unroot/not be rooted before starting this process. If the phone is rooted it will not update from the OTA download
Also note that the system restore might not strip all artifacts from rooting.
mtweisenbarger777 said:
Hmm perhaps I will give that a try. Honestly, I am okay with waiting for the update but the real issue is how long will I have to wait? A few days is fine but weeks....that isn't worth it. When a get a few more free moments I will try again. Hopefully this time I can get someone to push it out to me. I did get to advanced tech support and the guys were super courteous; they just insisted on me waiting.
Thanks for the help!
Click to expand...
Click to collapse
FYI I posted this in another thread. It doesn't help you get to 5.1.1 but it might help you go from x variant to z.
Finally got a tech to do the push but the push failed because it detected ROOT even though I had done the system restore along with verified with root checker saying no root installed.
At that point I gave up because my only option was a factory flash. On a whim I decided to run the backup/restore tool with the 11z .img file knowing I had nothing to lose. From what I can tell so far, it worked fine and I'm now running 11z. I ran the stagefright detector and now my device only shows one vulnerability instead of several.
I will now start tearing it apart with root and etc, if it craps out I'll let everyone know.
thepktrckt said:
FYI I posted this in another thread. It doesn't help you get to 5.1.1 but it might help you go from x variant to z.
Finally got a tech to do the push but the push failed because it detected ROOT even though I had done the system restore along with verified with root checker saying no root installed.
At that point I gave up because my only option was a factory flash. On a whim I decided to run the backup/restore tool with the 11z .img file knowing I had nothing to lose. From what I can tell so far, it worked fine and I'm now running 11z. I ran the stagefright detector and now my device only shows one vulnerability instead of several.
I will now start tearing it apart with root and etc, if it craps out I'll let everyone know.
Click to expand...
Click to collapse
I finally decided that waiting for ATT to push out an update that likely wasn't going to come anytime soon wasn't worth it and flashed the H950PR rom. It was super simple, very quick and went through without a hitch. It runs WAY faster than the 5.0.1 rom from ATT and no bloatware....gotta love that. The only thing that doesn't work is the LG Smart World app cause it detects me being in another country (even though I'm in the US) but there is a web interface that works just the same so no big deal. I have fully working LTE and my battery life is superb.
Thanks for all your help and your in depth guide. I (and other I'm sure) very much appreciate your efforts.
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
thepktrckt said:
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
Click to expand...
Click to collapse
Ah yeah that is a bummer. I've read that people trying to go from the ATT to the PR version have bricked their phone. Oh well, here's hoping for Android 6 soon!!
thepktrckt said:
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
Click to expand...
Click to collapse
So what exactly is better in PR version versus ATT OTA with all ATT bloatware disabled?
Cuant said:
So what exactly is better in PR version versus ATT OTA with all ATT bloatware disabled?
Click to expand...
Click to collapse
Well since I never had the ATT one, I cannot say exactly. But judging from the 5.0.1 that the phone came with, it doesn't get nearly as hot, the battery life is quite a bit better (used to get about 3-4 hours of SOT, now its 5-6), standby battery is CRAZY good, its runs generally faster, plus the update came straight from LG so when they release another update it will come straight from them making it easy to update. The same update method should work. The only thing I truly miss is the Glance from the lock screen. It still works, but it used to have a lit background image; now it doesn't have that. Its just the normal material color background. Nothing huge, just a very very minor cosmetic thing.
mtweisenbarger777 said:
Well since I never had the ATT one, I cannot say exactly. But judging from the 5.0.1 that the phone came with, it doesn't get nearly as hot, the battery life is quite a bit better (used to get about 3-4 hours of SOT, now its 5-6), standby battery is CRAZY good, its runs generally faster, plus the update came straight from LG so when they release another update it will come straight from them making it easy to update. The same update method should work. The only thing I truly miss is the Glance from the lock screen. It still works, but it used to have a lit background image; now it doesn't have that. Its just the normal material color background. Nothing huge, just a very very minor cosmetic thing.
Click to expand...
Click to collapse
ATT OTA 5.1.1 does the same.
On the other note, I do not understand how are you planning to get update directly from LG. My understanding is that you will have to wait for that small PR cell company to release another update and somebody to come up with a way to apply it. I have more faith in ATT, then into a small PR cell company in regard to supporting this phone with future updates
Related
Hi all. My new phone was going greatish. It was a little laggy, so thought I would root it and remove some of the preinstalled junk. All went fine no problem.
I removed some of the vodafone (UK) stuff, and all was well. Some time later though, I get a message:
"Unfortunately, the process com.android.phone has stopped"
And now my phone won't find the network and message pops up every couple of seconds. I tried a factory reset, but I suspect this made it worse as I have now lost my backups from Titanium app. The phone is basically unusable as it is due to constant error message and no network.
I have tried to access the recovery menu, but i get an empty robot with "no command".
I have seen some mention of CIDs on other forums but haven't got a clue how to go about fixing it or even where to start.
Any help would be greatly appreciated as obviously the phone is absolutely brand new, and I'm very very upset about the whole thing! Not to mention the fact that I feel like an idiot!
Anyway, thanks in advance.
You deleted something that was not suppose to be deleted. Don't the stock tot file on this forum and follow the steps to Flash back to factory
http://forum.xda-developers.com/g-flex2/general/guide-lg-g-flex-2-stock-firmware-to-t3037593 follow the video and you should be up in running in no time . make sure this link support your version not sure which g flex2 Version you have.
Still no tot files available for the LG G Flex 2 (any variant). Sorry got to wait for some to become available.
Thanks for the input. I figured it would be something like that. Any idea when the files might be available? I don't mind being a guinea pig at this stage. My phone is LG H955 on Vodafone UK.
I am going to try and play dumb in Vodafone shop today and see if they'll replace it there and then (doubtful).
I suppose my other alternative is to return it to LG for Firmware Flash. Anyone know if this is possible and potential cost?
Strangely, I'm not so bothered about (temporarily) destroying my brand new phone too much, it's my sudden lack of connectivity that hurts the most.
Thanks guys
Further update; I have spoken to LG tech support / repair department, and I told them the phone had been rooted etc. (I didn't leave any identifying details!) They informed me that as the phone was now out of warranty, I should speak to their service partner SBE.
After calling SBE, they informed me that LG or their partner have no obligation to fix rooted phones, so apparently they just won't do it, even though I'm certain they could, which kind of sucks, as I was obviously willing to pay.
So it looks like I'm waiting for the TOT files. I hope they come along soon!
Lesson well and truly learned!
djjag1 said:
Further update; I have spoken to LG tech support / repair department, and I told them the phone had been rooted etc. (I didn't leave any identifying details!) They informed me that as the phone was now out of warranty, I should speak to their service partner SBE.
After calling SBE, they informed me that LG or their partner have no obligation to fix rooted phones, so apparently they just won't do it, even though I'm certain they could, which kind of sucks, as I was obviously willing to pay.
So it looks like I'm waiting for the TOT files. I hope they come along soon!
Lesson well and truly learned!
Click to expand...
Click to collapse
Stay positive. Hopefully those tot files come soon. I on the other hand what to experiment with my phone but need a tot file just in case I mess anything up.
If it's just your dialer that's acting up, have you tried a third party dialer to make phone calls?
djjag1 said:
Further update; I have spoken to LG tech support / repair department, and I told them the phone had been rooted etc. (I didn't leave any identifying details!) They informed me that as the phone was now out of warranty, I should speak to their service partner SBE.
After calling SBE, they informed me that LG or their partner have no obligation to fix rooted phones, so apparently they just won't do it, even though I'm certain they could, which kind of sucks, as I was obviously willing to pay.
So it looks like I'm waiting for the TOT files. I hope they come along soon!
Lesson well and truly learned!
Click to expand...
Click to collapse
Lets see if we can work on this.
Is it working ok, just not picking up the network?
How long exactly have you had it?
If you put what you all deleted meaning what folders they were in i could make a copy of that folder or apps you deleted and upload them on dropbox for you that might help get you going worth a shot
Be better if someone had the same variant as you i have the Sprint model.
Thanks again for input. I have hopefully managed to sort this with my provider. I was just within the 14 day cancellation period, so I have arranged for a brand new handset. I know its a little bit naughty but if the phone wasnt so laggy to begin with, I would never have rooted it.
I'm guessing it makes no difference to them as the phone will go back to lg for wipe and reflash as a matter of course once returned.
Thanks folks, I will remain on this forum and hopefully not do anything quite so stupid again!
Unfortunately this is my last day with this device . Great phone but i was wrong the 810 processor is dangerously hot to the point it felt like my pockets were on fire. This my second g flex2 and I'm moving on to something more reliable. Love this phone but this heat issue i can't risk. After 14 days i would be stuck with this phone and i can't take the risk of hoping of getting a device that function fine bye everyone.
:victory::victory::victory:
Today, I've gotten myself in a similar pickle after applying noob root.. Data OK but no phonecalls and no txts. When I tried to make a call, the thing said the phone is not activated. Sprint tech supp was of course no help, so after some digging I found this: ##72786#
Factory reset, keep the data (and all apps).
That solved it.
I guess I'm old enough to know that being lazy doesn't pay.
Stank0 said:
Today, I've gotten myself in a similar pickle after applying noob root.. Data OK but no phonecalls and no txts. When I tried to make a call, the thing said the phone is not activated. Sprint tech supp was of course no help, so after some digging I found this: ##72786#
Factory reset, keep the data (and all apps).
That solved it.
I guess I'm old enough to know that being lazy doesn't pay.
Click to expand...
Click to collapse
so you had root, and while doing this factory reset you were able to go back to full stock unrooted rom? if so, were you able to install updates? i too have a sprint version and i was rooted and tried installing an update but failed, i then unrooted my phone tried the update again and still got an error. im just wondering if this method would actually help people who have the same problem as i do.
gothikzoul said:
so you had root, and while doing this factory reset you were able to go back to full stock unrooted rom? if so, were you able to install updates? i too have a sprint version and i was rooted and tried installing an update but failed, i then unrooted my phone tried the update again and still got an error. im just wondering if this method would actually help people who have the same problem as i do.
Click to expand...
Click to collapse
Unfortunately, that wasn't the case.
I tried every possible way to install this damn update. Rooted, unrooted, factory reset 4 times, tried to install from the system update in settings, from recovery (which is, at least for me, very tricky to get into) all efforts errored out.
I posted a link to the update.zip in other thread.
So then I gave up and used this noob root which killed voice calls and text.
This code I posted says it does a factory reset but is resetting something else than other factory resets because almost all my settings, passwords and all apps remained intact.. Then I used the original root method and everything works like it's supposed to.
I guess we'll have to wait until someone finally starts developing for our phone.
So after a few days I just received a notification for the update for the third time. Any suggestions as to how I should proceed? I've tried it while being rooted and failed, also tried it the second time after unrooting and failed too. Also, what is the default location where the update is downloaded to, so I can back it up.
So far nothing has worked. The update should be in the cache folder. There is also a link to download the update that someone posted in another thread here about the update.
FYI - I forced the update through recovery over root and bricked my phone. Like all the way bricked. I can get to recovery and download mode, but no fastboot even. Luckily I was within my 14 days and there is no way to tell it is rooted... because it doesn't even get that far, so I got a replacement. My sincere advice would be to wait to root until we have custom recovery and stock firmware available, and if you have root now, wait to update until a dev can release a "root safe" version.
I'm not an expert but I'm not new either. I got the original Evo on launch day and have done all kinds of dumb stuff to every phone since. This is the first time I haven't been able to recover it.
austontatious said:
FYI - I forced the update through recovery over root and bricked my phone. Like all the way bricked. I can get to recovery and download mode, but no fastboot even. Luckily I was within my 14 days and there is no way to tell it is rooted... because it doesn't even get that far, so I got a replacement. My sincere advice would be to wait to root until we have custom recovery and stock firmware available, and if you have root now, wait to update until a dev can release a "root safe" version.
I'm not an expert but I'm not new either. I got the original Evo on launch day and have done all kinds of dumb stuff to every phone since. This is the first time I haven't been able to recover it.
Click to expand...
Click to collapse
=( *hug. That sucks man, thankfully you were able to get it replaced. *pfew I dodged a bullet there. I was actually thinking about doing the same thing getting home from work. Yeah its best we don't mess with the phone any longer those that have root at the moment. Until custom recovery and stock rom is out like he says.
Wow. How did you manage to "force" the update through recovery? I tried it through recovery but it would error out. (Error 7)
I will tell you, as a cautionary tale.
The error when you flash from recovery references a specific file that is incompatible with the update. I used root explorer to investigate further and found that the root script had overwritten a system file. The original was saved as "original" so I deleted the file causing the error and renamed the original one. After that, the update went through and I thought I was golden... Only now nothing else works.
So today(5-15) I saw online that T-Mobile USA released the 5.1.1 OTA for there branded Galaxy S6/S6 Edge, so any info on when the Verizon branded version is coming out? I'm having multiply major bugs(wifi, memory, and lagging) across 3 different S6 devices(original device and 2 replacements) since launch day. Also, the Verizon Branded OTA that just came out brought me new bugs like with Google voice to text giving me 2 new bugs and making it unusable. Also, apps are freezing like crazy and ends up freezing the whole phone and when I try to lock the phone with the power button when an app is freezing it opens up the camera instead of locking the phone and most of the time I have to restart the phone when this happens and it happens quite often, but only started after the Verizon OTA. Also, from launch day(across all 3 devices) I been having memory issues with the phone, it tells me it has between 1GB-1.2GB of total memory on the phone and I only have 748MB total available with only very few apps on the phone at the moment, everything closed and all the bloatware gone off the phone. I herd that the Verizon OTA we just got was suppose to fix the memory issue, but apparently for me it did nothing at all with the memory on my phone. and lastly I'm having the major wifi bug a lot of us are having witch for me started on the 6th day after launch and never worked again even after I had 3 different devices and still the same thing is still ongoing, and in fact the Verizon OTA we just got made the wifi bug even worst then before.
So the 5.1.1 OTA is really needed for me to fix these ongoing and new bugs I'm having and after 2 months I'm getting sick and tired of waiting for patches to come out!
You probably should go into your system recovery and clear cache. That will probably help a majority of your bugs.
charlesvw9 said:
You probably should go into your system recovery and clear cache. That will probably help a majority of your bugs.
Click to expand...
Click to collapse
I already did that and nothing changed at all, and like I said I had 3 different devices and nothing changed at all. In fact the 3rd device I got which I still have was giving me problems from very first time I turned it on and during the initial setup as soon as I turned it on from the FedEx box and the keyboard was slow and not putting the letters I clicked in the box and to click next/skip, restart or power off I had to use my pointer finger and press multiple times and fast like a woodpecker would on a tree in order for those functions to respond, and before I can even finish the initial setup I had to already do a factory reset on the phone. Even typing right now in this box responding to you the phone is lagging just typing now.
Don't think Verizon has announced anything yet. The current G920VVRU1A0E2 works fine for me.
To help with keyboard lag - go into settings and make sure the proper language is intalled and updated. Have you tried different keyboards? Swiftkey?
krelvinaz said:
Don't think Verizon has announced anything yet. The current G920VVRU1A0E2 works fine for me.
Click to expand...
Click to collapse
Same here and I'm in no hurry to lose root.
krelvinaz said:
Don't think Verizon has announced anything yet. The current G920VVRU1A0E2 works fine for me.
Click to expand...
Click to collapse
Well 3 different phones since launch day have been giving me all different kinds of problems and never had a device with out a major problem in it and the new Verizon OTA that just came out in June made the phone even worst then before. The Build for the update is G920VVRU1A0E2, and in fact I even had problems getting the update on my phone because from launch day of the OTA-4days after it came out the OTA would not fully download and give me error code 503 and it wasn't until the 5th day that it worked and then when I finally got it installed on my phone it just brought more bugs to the phone like I talked about in the OP
bigj0110 said:
Well 3 different phones since launch day have been giving me all different kinds of problems and never had a device with out a major problem in it and the new Verizon OTA that just came out in June made the phone even worst then before. The Build for the update is G920VVRU1A0E2, and in fact I even had problems getting the update on my phone because from launch day of the OTA-4days after it came out the OTA would not fully download and give me error code 503 and it wasn't until the 5th day that it worked and then when I finally got it installed on my phone it just brought more bugs to the phone like I talked about in the OP
Click to expand...
Click to collapse
Have you tried using Odin to flash back to stock with the full tar file instead of the update? If not go here and give it a shot. If you use the OE2 one you will have to factory data reset to wipe your phone clean either after or before you flash.
charlesvw9 said:
To help with keyboard lag - go into settings and make sure the proper language is intalled and updated. Have you tried different keyboards? Swiftkey?
Click to expand...
Click to collapse
yea I tired that, but this started as soon as I turned on my phone for the very 1st time trying to do the initial set up, plus like I said even pressing next/skip, power off or reset in the initial setup was a hassle. I had to take my pointer finger and point it down and press fast and many times like a woodpecker in order for the buttons functions to work and I could not even finish the initial setup and had to already do a factory reset before the initial setup was even finished on the 3rd device I have now. The phone is so bad that even clicking the home button some of the apps, Google search and weather is not on screen right away and takes second or 2 to show up, its lagging to show up.
Misterxtc said:
Have you tried using Odin to flash back to stock with the full tar file instead of the update? If not go here and give it a shot. If you use the OE2 one you will have to factory data reset to wipe your phone clean either after or before you flash.
Click to expand...
Click to collapse
Thanks, but I already did that last night and still the same thing nothing different at all changed for me, it was a complete waste of time!
bigj0110 said:
Thanks, but I already did that last night and still the same thing nothing different at all changed for me, it was a complete waste of time!
Click to expand...
Click to collapse
That stinks, hopefully the next update will fix things for you. Mine has been running fine for the most part.
Misterxtc said:
That stinks, hopefully the next update will fix things for you. Mine has been running fine for the most part.
Click to expand...
Click to collapse
3 different devices and still the same exact major things plus new things on each device are going on with the phone. Switching out the device should fix it all, but I guess this is not the case here. Plus about the wifi issues I'm in a XDA forum 13 pages long about the phones wifi not working(I know it says edge, but it's the same problems with the S6 and S6 edge so no difference)
http://forum.xda-developers.com/galaxy-s6-edge/help/wifi-dropping-t3079504
I would not be surprised to see that the new upgrade to lollipop was to foil or prevent root. Kind of like the s4. screwed up everything now I have no root.
THANKS SAMSUNG !!!!!!
traco1 said:
I would not be surprised to see that the new upgrade to lollipop was to foil or prevent root. Kind of like the s4. screwed up everything now I have no root.
THANKS SAMSUNG !!!!!!
Click to expand...
Click to collapse
They already said that the new update(5.1.1) is taking away root
My 1st phone which arrived on Sat came with G920VVRU1A0E2 out of the box.
Other than normal setups, and uninstalling Google Play Services and Google Play it has not had any problems.
Perhaps you should go into a store and show them how it is not working?
traco1 said:
I would not be surprised to see that the new upgrade to lollipop was to foil or prevent root. Kind of like the s4. screwed up everything now I have no root.
THANKS SAMSUNG !!!!!!
Click to expand...
Click to collapse
Ya you're thanking the wrong company here. You need to thank Verizon...
krelvinaz said:
My 1st phone which arrived on Sat came with G920VVRU1A0E2 out of the box.
Other than normal setups, and uninstalling Google Play Services and Google Play it has not had any problems.
Perhaps you should go into a store and show them how it is not working?
Click to expand...
Click to collapse
I did on launch day, I went back to the same corporate store a few hours later and got into a fight with the sales rep who sold me the phone a few hours earlier and the store GM because they were Ignorant because my phone was hot as fuc k at 90F and hotter and they said nothing was wrong. On top of that they even lied to me about having the edge devices in stock on launch day and even pulled out the normal S6 trying to trick me and it was not until I said something did he say oh this is not an edge and then said there was no edge's in stock, but while I was waiting in line I asked him and 2 other reps and they all said they had the white 64GB edge in stock. They rather lie to there customers to make a sale then tell the truth(at least this corporate store location), and then when you have problems with the phone they don't care to help you at all. Even 611 said this was very wrong and made a complaint on mine and 611's behalf on the corporate store and the sales rep.
Misterxtc said:
Have you tried using Odin to flash back to stock with the full tar file instead of the update? If not go here and give it a shot. If you use the OE2 one you will have to factory data reset to wipe your phone clean either after or before you flash.
Click to expand...
Click to collapse
Here is an update, as of recently my phone is getting really really hot and temperatures of 120F+ and even Verizon technical support saw that through their diagnostic system as it was actually on those temperatures at that very moment when they were looking. Also, from me just being tech savvy and Verizon technical support confirming it as well this phone is also supposed to have a safeguard in the phone and if it gets too hot the device is upposed to power off on its own, but apparently the safeguard is not working because when the phone gets very hot the battery starts flashing and in the middle of the screen it tells me the phone is very hot and it only lets me click OK. If I'm charging the phone the battery flashes and say the same thing but just adds unable to charge, & I can unplug the charger and immediately plug it back in to the phone and it will start charging again and then a few minutes later it will give me the same message. When it's doing that its not supposed to tell me anything it's supposed to just shut off and its not doing so.
So there overheating policy states that I have to bring my phone too a corporate store and they're going to replace the device right on spot. So Sunday I went to the corporate store to do that, but for some reason their system wouldn't allow them to process this because it didn't have an option to do it and the general manager and the store representative we're booth trying together for at least 45 minutes. They ultimately ended up just sending me a replacement device via Fedex to my house and when the phone arrives today(7-2) I have to bring the overheating device that I currently have to the store so they can do what they need to do to send it back because by law I'm not allowed to send an overheating device back. Verizon corporate store processed my order on Sunday and I was supposed to get the device on Tuesday but I'm getting it today due to inclement weather at the FedEx Memphis Tennessee hub and so Fedex at the Memphis Tennessee hub was at a complete standstill and my package was part of it.
Once I get my 4th replacement device and start using it for a while I will let you know how it's working
Hi folks,
My Shield 32 GB just arrived and is charged up. I've signed on with a google account and done nothing else.
I will eventually root it but want to put it through its paces for a month or so first.
It arrived with KK 4.4.2 (wow! so old!) on it. It offers an OTA update from October 2014. Says it is OTA 1.21. I've seen LOTS of other OTA numbers much later around these forums. Do I have to take the 1.21 OTA before I can get to the more recent ones?
And, by taking the OTA, am I doing anything irreversible that I probably shouldn't do, since I'm eventually a rooting and maybe ROMing kind of guy?
Thanks. I've read up and it looks like I probably want to go all the way to the 5.1 release, once they sort out the speaker-killing bug. But for the moment I'd like to make sure I'm not missing anything before taking the OTA.
Thanks!
Marc
I decided to download the update after I successfully activated the device on AT&T's cellular network.
That was a bit of a hassle... couldn't do it from the device (the ATT app said something about incompatibility with the SIM card), the PC online web registration wouldn't accept it because NVidia Shield wasn't listed in the device types, and it took the efforts of 3 ATT folks to get me activated. First one passed me to the second one when he found out it was a device not purchased from ATT (but... dude... here's the SIM and IMEI number that's all you need...), the second one set me up and told me to call another number to accept terms and conditions. Did that, still no joy, found the default APN isn't set up right. Fixed that, still no joy, eventually talked to person 3 that found out they didn't attach a data plan to the device when they set it up... as part of my family shared data account. Duh.
Anyway, I applied the 1.21 and then it prompted me to download the 2.1 update to Android 5.01. It has downloaded. I think I want to copy it over to my PC before I let it apply.
Marc
Hmmm. Poked around and found the 1.21 update but not the 2.1 full LTE OTA. Perhaps I'd need root to get at the files. Oh well. I can always download it if I need it. Applying the 2.1 update now.
And I've made it all the way to the 2.2.1 hotfix. Seems stable enough for the moment.
I understand OTA 3.0 got pulled; so I guess I'll be staying on Lollipop 5.01 until they release the fix.
It's a bit surprising that I had to do all the updates sequentially and that there wasn't any direct-to-the-latest. But it didn't take long. I wonder if all these OTAs are clogging up my memory somewhere?
OK, on to exploration!
Marc
the update got pulled indeed, caused all kind of problems, including blown speakers
nvidia employee told us on nvidia forum they would release a new OTA 3.1, targeted end of june
lastest news: it's now targeted end of july....
Prior to making this thread, I'm active in this thread, talking about my update situation.
------------------------------------------
UPDATE: This is how you bypass the activation screen! Big thanks to @henser for figuring it out!
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Here's my situation (which seems to fit others in the same situation so it's not just me) : My wife and have Moto Gs (hers an XT1028 wifi-only, mine an XT1031 wifi-only), and hers is "locked by Verizon and cannot be activated" (basically meaning it's never been scanned by a VZW cashier). She received the 5.1 OTA, and updated. Everything went smoothly, and she decided she wanted a fresh start, so she factory reset the device.
Bad move.
Apparently, the old bypass methods for Moto G's activation screen are now patched and no longer work in LP. This means that because VZW has "locked the device" and it "cannot be activated", she is ultimately stuck at the Setup Wizard / Activation screen with nothing to do but wait until someone figures out the new method.
Traditionally, a person might think of something else to do like unlock the bootloader and root it, but the XT1028's bootloader cannot be unlocked.
Did you try pulling down the notifications bar. Just try to get the navigation buttons back then press home or recent apps. That might be able to help!
jakeh9777 said:
Did you try pulling down the notifications bar. Just try to get the navigation buttons back then press home or recent apps. That might be able to help!
Click to expand...
Click to collapse
That method has been patched as well. To my experience, every previous bypass has been patched. I know of 5, and have extensively searched for more.
DamianHelixTV said:
That method has been patched as well. To my experience, every previous bypass has been patched. I know of 5, and have extensively searched for more.
Click to expand...
Click to collapse
Ok I would like to help out more and try but I don't want to reset my device right now. Just try all methods even older ones that are found on other devices too. Just let everyone know when you found one and I will just search the Internet for awensers too.
happened to me aswell i did factory reset, may i know if i can rollback to 4.4.4 ??
henser said:
happened to me aswell i did factory reset, may i know if i can rollback to 4.4.4 ??
Click to expand...
Click to collapse
Doesn't seem to be a way to downgrade, other than getting Motorola to give a free replacement Moto G and it just happen to not be on LP.
DamianHelixTV said:
Doesn't seem to be a way to downgrade, other than getting Motorola to give a free replacement Moto G and it just happen to not be on LP.
Click to expand...
Click to collapse
can you tell me where is the link to chat with motorola, thank you
henser said:
can you tell me where is the link to chat with motorola, thank you
Click to expand...
Click to collapse
This should be it: (link)
i have given these 2 options but unfortunately none of the options work for me
The first option is called Advance Exchange: This require for you to provide a credit card to which we place a hold for $100, now this program includes a premium fee for $24.99 (amount that will not be refundable), in regards to allow us to send you the replacement device to you first, and you have up to 5 days to return the defective one to Motorola, once received the defective device, the hold will be released. The shipping label you will receive along with the shipping instructions will expire in 5 days.
Erick: The second option is called Return and Exchange: On this scenario, you must send the defective device first, once received we process the replacement and send it to you. In this case, it takes 2 Business days for us to receive your device and as soon as we receive this unit it takes 3 - 5 Business days in order to be delivered to you. The shipping label you will receive along with the shipping instructions will expire in 3 days.
henser said:
i have given these 2 options but unfortunately none of the options work for me
The first option is called Advance Exchange: This require for you to provide a credit card to which we place a hold for $100, now this program includes a premium fee for $24.99 (amount that will not be refundable), in regards to allow us to send you the replacement device to you first, and you have up to 5 days to return the defective one to Motorola, once received the defective device, the hold will be released. The shipping label you will receive along with the shipping instructions will expire in 5 days.
Erick: The second option is called Return and Exchange: On this scenario, you must send the defective device first, once received we process the replacement and send it to you. In this case, it takes 2 Business days for us to receive your device and as soon as we receive this unit it takes 3 - 5 Business days in order to be delivered to you. The shipping label you will receive along with the shipping instructions will expire in 3 days.
Click to expand...
Click to collapse
I chose the 2nd option. Though... I didn't know the label expired. Crap. Gotta get a new label.
yes i was tryng to get to the setting, i made a wipe data reset. and a window popped up. asking me if i want to get roaming but gave me a global number i tapped into it and i could go to add as an contact. and got into the dial number is there a way to dial a number and go to the settings tab ? i could activate or deactivate airplane mode and activate the bluetooth but i couldn't turn on the wifi.
edit:
also i could enter to file explorer but i cant select home or the other buttons and my pc detect the phone but doesn't show any files
Try dialing *228 then select option 1
Can I just BLOCK the upgrade to lollipop?
My MOTXT1028NPP works just fine for what I need.
I Don't have service, WIFI only.
Every time I turn it on, it says it's gonna upgrade to lollipop. Only option have is to delay until later the same day.
I don't want ANY upgrade. It works just fine for what I need.
It appears from this thread that the upgrade will prevent me using the device without service and prevent installing a custom rom???
Maybe only if I factory reset?
What if I need a factory reset for some other purpose?
Googling suggests that some people have experienced slowdowns from the upgrade that were fixed by a factory reset.
I considered the possibility that I might be able to install a custom ROM before it updates,
but those all seem to have issues.
Is there away to just PREVENT, PERMANENTLY, any and all upgrades, including this one??
spamme0 said:
Can I just BLOCK the upgrade to lollipop?
My MOTXT1028NPP works just fine for what I need.
I Don't have service, WIFI only.
Every time I turn it on, it says it's gonna upgrade to lollipop. Only option have is to delay until later the same day.
I don't want ANY upgrade. It works just fine for what I need.
It appears from this thread that the upgrade will prevent me using the device without service and prevent installing a custom rom???
Maybe only if I factory reset?
What if I need a factory reset for some other purpose?
Googling suggests that some people have experienced slowdowns from the upgrade that were fixed by a factory reset.
I considered the possibility that I might be able to install a custom ROM before it updates,
but those all seem to have issues.
Is there away to just PREVENT, PERMANENTLY, any and all upgrades, including this one??
Click to expand...
Click to collapse
On the contrary, we've already figured out a bypass for the activation but that's only needed if you plan on factory resetting.
In any case, you said you don't want to update. I think you can disable the OTA app, that would make the update notification not happen again until you want to in the future.
Also, unless you're one of those people who have an unlocked bootloader and a custom recovery on the XT1028 (some people do who got the device early) you can't flash any ROMs.
DamianHelixTV said:
On the contrary, we've already figured out a bypass for the activation but that's only needed if you plan on factory resetting.
In any case, you said you don't want to update. I think you can disable the OTA app, that would make the update notification not happen again until you want to in the future.
Also, unless you're one of those people who have an unlocked bootloader and a custom recovery on the XT1028 (some people do who got the device early) you can't flash any ROMs.
Click to expand...
Click to collapse
Have you seen this on youtube
watch?v=fiXZwX_Wvx8&feature=youtu.be
I have found it on reddit
/r/MotoG/comments/3tbyq0/1st_gen_moto_g_on_lp_new_activation_bypass/
Hi. I purchased a new unlocked Galaxy S7 in July (SM-G930-U) not from T-mobile, but my carrier is T-Mobile. A few days ago, I got a notification to do a software update and almost tapped ok, but stopped the download and did some quick research to see if it was a T-Mobile update, or a Samsung update.
It turns out is a T-Mobile update, of course. I DO NOT WANT THEIR SYSTEM SOFTWARE on my unbranded, bloatware-free, and feature unrestricted phone.
But, there is no option for "No Thanks" to refuse the update, just "Later." And the icon never leaves my notification bar, and the phrase calling to update is always on the notification panel, and lock screen as well.
From initial setup, I selected the option to download updates manually, and have never done any updates on this phone (still factory). Is there any way I can stop this from occurring at all? Or does T-Mobile have me on perpetual rage inducing roller coaster? I do not want have to see this every day, and hopefully ever after if there is a way to stop this, as I do not plan to ever do updates via T-Mobile.
Thanks to anyone who has any suggestions or solutions!
athenalong said:
Hi. I purchased a new unlocked Galaxy S7 in July (SM-G930-U) not from T-mobile, but my carrier is T-Mobile. A few days ago, I got a notification to do a software update and almost tapped ok, but stopped the download and did some quick research to see if it was a T-Mobile update, or a Samsung update.
It turns out is a T-Mobile update, of course. I DO NOT WANT THEIR SYSTEM SOFTWARE on my unbranded, bloatware-free, and feature unrestricted phone.
But, there is no option for "No Thanks" to refuse the update, just "Later." And the icon never leaves my notification bar, and the phrase calling to update is always on the notification panel, and lock screen as well.
From initial setup, I selected the option to download updates manually, and have never done any updates on this phone (still factory). Is there any way I can stop this from occurring at all? Or does T-Mobile have me on perpetual rage inducing roller coaster? I do not want have to see this every day, and hopefully ever after if there is a way to stop this, as I do not plan to ever do updates via T-Mobile.
Thanks to anyone who has any suggestions or solutions!
Click to expand...
Click to collapse
Im assuming your not rooted. You can try downloading an app from the playstore like Package Disabler and freeze the software update apks. I beleive that specific app is discontinued but there are others specifically designed for Samsung. You can Google which ones to freeze but if you scroll through the app list it should be self explanatory according to the package name.
sshafranko said:
Im assuming your not rooted. You can try downloading an app from the playstore like Package Disabler and freeze the software update apks. I beleive that specific app is discontinued but there are others specifically designed for Samsung. You can Google which ones to freeze but if you scroll through the app list it should be self explanatory according to the package name.
Click to expand...
Click to collapse
First, thank you =]
Yes, you are correct, I have not rooted this one (only rooted my first Galaxy S a lonnnng time ago). I just got it (and paid full price for it =/ ) and I am not versed well enough in rooting to delve into that arena after only having it for 7 weeks =].
When I rooted the S, I used a one-click rooting program that I can't even remember. I also imagine that rooting now take more care and precision, correct?
Once again, I appreciate your response! Thanks!
athenalong said:
First, thank you =]
Yes, you are correct, I have not rooted this one (only rooted my first Galaxy S a lonnnng time ago). I just got it (and paid full price for it =/ ) and I am not versed well enough in rooting to delve into that arena after only having it for 7 weeks =].
When I rooted the S, I used a one-click rooting program that I can't even remember. I also imagine that rooting now take more care and precision, correct?
Once again, I appreciate your response! Thanks!
Click to expand...
Click to collapse
Yea rooting absolutely got a bit more complicated over the years especially with Samsung phones. Depending on your model Snapdragon or exynos it probably isnt worth the trouble at this moment anyway. Hope you achieve your goal with the update notification. If u need any more help let me know.
athenalong said:
Hi. I purchased a new unlocked Galaxy S7 in July (SM-G930-U) not from T-mobile, but my carrier is T-Mobile. A few days ago, I got a notification to do a software update and almost tapped ok, but stopped the download and did some quick research to see if it was a T-Mobile update, or a Samsung update.
It turns out is a T-Mobile update, of course. I DO NOT WANT THEIR SYSTEM SOFTWARE on my unbranded, bloatware-free, and feature unrestricted phone.
But, there is no option for "No Thanks" to refuse the update, just "Later." And the icon never leaves my notification bar, and the phrase calling to update is always on the notification panel, and lock screen as well.
From initial setup, I selected the option to download updates manually, and have never done any updates on this phone (still factory). Is there any way I can stop this from occurring at all? Or does T-Mobile have me on perpetual rage inducing roller coaster? I do not want have to see this every day, and hopefully ever after if there is a way to stop this, as I do not plan to ever do updates via T-Mobile.
Thanks to anyone who has any suggestions or solutions!
Click to expand...
Click to collapse
Hello,
I'm new to Samsung, but have had android for some time. With most phones the update is not only carrier specific but also model specific. Are you sure the update that you are being alerted to is a T-Mobile update. If I was to get an AT&T S7, unlock it and put in a T-Mobile sim to use on T-Mobile's network. Any updates that come to the phone will still be for the AT&T model since the CID and maybe the MID are different then a T-Mobile S7. I would assume that the unlocked G-930U would also have a different CID and MID. Again this is my first Samsung, but I hope this info helps.
Rsotbiemrptson
Sent from my SM-G930T using XDA-Developers mobile app
sshafranko said:
Yea rooting absolutely got a bit more complicated over the years especially with Samsung phones. Depending on your model Snapdragon or exynos it probably isnt worth the trouble at this moment anyway. Hope you achieve your goal with the update notification. If u need any more help let me know.
Click to expand...
Click to collapse
I really do appreciate your responding to me. I will do as you suggested and look in the Play Store for some apps.
Once again, THANK YOU for all of your help, and have a great day =]
Rsotbiemrptson said:
Hello,
I'm new to Samsung, but have had android for some time. With most phones the update is not only carrier specific but also model specific. Are you sure the update that you are being alerted to is a T-Mobile update. If I was to get an AT&T S7, unlock it and put in a T-Mobile sim to use on T-Mobile's network. Any updates that come to the phone will still be for the AT&T model since the CID and maybe the MID are different then a T-Mobile S7. I would assume that the unlocked G-930U would also have a different CID and MID. Again this is my first Samsung, but I hope this info helps.
Rsotbiemrptson
Click to expand...
Click to collapse
Hello! Thanks for your response.
It most definitely is a T-Mobile update... Though I will not permit their update to install, I will try to do some research based on what you mentioned and see what I can find out.
Thank you, and have a great day =]
athenalong, did you download the T-Mo update, or find a way to block it? I also have an S7 SM-G930U and want to switch to T-Mobile from AT&T today.