As far as getting OTA updates, is there any difference between being on T-Mobile's phone network or on random wi-fi link? Does it make any difference if the sim card is in the phone or not?
I don't have reception at all at home so the phones are just on wifi and I often only spend a few hours a week on T-Mobile's network. So at that rate I may never get the OTA update. And lately my SIM card is in my spare rooted G2x which I've been using to try out ROMs.
Does anyone have any idea how phones are selected for updating? Random based on IMEI number? Phone number? SIM card? Date phone was purchased? Date the phone was manufactured? Does account type matter? Prepaid vs contract etc.?? The lack of info about this is infuriating. Same as the new market, weeks later, still no new market on my stock phone (not side loading anything on that phone).
The fact that Google has no direct support for Android at all and they are leaving support completely to grossly incompetent companies like LG and T-Mobile bodes very poorly in my estimation. Will this have me go to a locked down phone like iPhone or WM7 phones? No. But it leads me hoping they might open up WebOS more and get it on some better hardware.
Basically, is there anything I can do to influence the situation, or is it completely random? Does checking more often help, or will my phone only get the update once Google/LG/T-Mobile determine my phone will get it???
No one has any idea? Not even wild, inaccurate speculation??
I am interrested in knowing this as well! I spend most of the day on wifi calling either at work or at home...
I recently spoke to tech support he told me he would recommend updating thru the lg update tool because its a secure connection.
Sent from my LG-P999 using XDA App
I heard they use IMEIs, but I don't think the IMEIs are necessarily in order of oldest to newest. One of my buddies who bought his nexus one from google a couple months after I did would always get OTAs before I did.
And we both got OTAs over wifi. I wouldn't know if your sim card needs to be in there, but I would definitely leave it in and just run the *#*#checkin#*#* command just in case.
But nonetheless, to anybody:
Please use alogcat while downloading the OTA.
Once done, just upload the whole logcat so that we can find the URL for the OTA.
Ha! Strangely, I got my OTA GB today. While on cellular, not wifi. Go figure.
Still waitin' on the new market......
Sorry, I wish I had known about the logcat thing. I may flash stock 2.2 onto my spare rooted g2x and wait to see when it gets the OTA, I want nothing to do with the LG updater app, but I might loose patience, we'll see....
Oh, and the *#*#checkin#*#* command??? Has this been tested to work on the G2x? Is that regarded as useful on Android phones in general? Or certain brands, like just HTCs? Search isn't showing too much info on that.
Ha! Strangely, I got my OTA GB today. While on cellular, not wifi. Go figure.
Still waitin' on the new market......
Sorry, I wish I had known about the logcat thing. I may flash stock 2.2 onto my spare rooted g2x and wait to see when it gets the OTA, I want nothing to do with the LG updater app, but I might loose patience, we'll see....
Oh, and the *#*#checkin#*#* command??? Has this been tested to work on the G2x? Is that regarded as useful on Android phones in general? Or certain brands, like just HTCs? Search isn't showing too much info on that.
Hi, I just wanted to give everyone some information to updating to 5.1.1 as many of you are probably buying these due to the recent sales. If you don't want to root but wanted the 5.1.1 update through AT&T, here is the guide. You could also try rolling the date method but it did not work for me. I actually bought a bunch of these phones for friends and family, and I've updated five of them to 5.1.1 through AT&T OTA update, and this method is very time efficient
Side note: if you have more than one G Flex2 that you are looking to update, you can update them all using just one sim and swapping them between phones.
Before you begin, do a factory reset under settings if you've already pressed software update and tried rolling the date a few times to get the update. Afterward, do not press software update until you are sure that the AT&T person has pushed the update.
*If you had previously rooted your phone, you must unroot before trying the OTA update, as it will prevent it from installing.
Here are my steps (probably takes around 30 minutes):
1. Register for the gophone plan with the AT&T sim card and put the minimum $10 credit into the plan. For the IMEI, put all zeroes in. This will allow you to select the $2 monthly plan, which you ultimately won't be selecting but instead will select the $1 100mb daily package after your account and sim have been activated.
2. Turn the phone on with your newly activated gophone sim. TURN ON WIFI and keep it on WIFI until your update is downloaded, installed, and finished.
3. Directly call the gophone support line: 800.901.9878, and voice navigate your way to technical support (it's an automated system).
4. When the person picks up on customer service, ask them to put you through to advanced technical support, and if they ask what the call is for, tell them that you were disconnected while talking with an advanced technical support line as this will get you where you need to faster.
5. Ask the person on advanced technical support to push an update to your phone, and tell them that you've tried manually updating through the software update on your phone under settings numerous times. If they insist that they cannot push updates and you have to do it yourself on your phone, tell them that your friend has a G Flex2 with a gophone plan, and he/she was able to get the update pushed with a call to advanced technical support. If you think that the support person is being stubborn and not even attempting to try it, just hang up and try again.
6. Help the support person find the update that you are looking for by telling them the update is called H95011x. DO NOT get the H95011z beforehand, as it will not help you. Ask explicitly for the H95011x update. You can also read some more information from this page, which is the link to the page with the update information (edit: cannot post the link since I'm a newbie... Alternatively, you can find the software info page it if you type H95011x on google and look for the link to the site att.com)
7. Keep asking them to push update from their side, and you will know that they've pushed it when you go to the software update under settings on your phone and it says something different now. Instead of "look for update software" or something similar, it will now say, "continue with software update". When you press it, a notification will appear, saying "communication in progress". Tap on the button a few times to make sure that it keeps saying "communication in progress".
8. When you see "communication in progress", just leave the phone alone for the next hour or two, as the phone is downloading the update file without showing you any sort of progress bar. Keep the phone connected to wifi.
9. Come back and a notification will prompt you to install update and the phone will restart.
Hope this helps! I know that getting the AT&T OTA update can be a pain and I wished that I had some guide to follow when I was first trying to get the update.
I am on 5.0.1 v10d right now and rooted. Do I have to unroot in order for the update to work?
illego said:
I am on 5.0.1 v10d right now and rooted. Do I have to unroot in order for the update to work?
Click to expand...
Click to collapse
I'm not sure, but reading things about going from AT&T 5.1.1 to rooting 5.1.1 PR bricking some phones makes me think that it might be a good idea to unroot.
This is the best guide/advice on how to get 5.1.1 update. Took me 20 min to get the H95011x update and another 15 min on same date to get H95011z.
I wasted about 2 hours trying to get the update OTA by changing dates using my coworker's sim card on Att postpaid plan.
When I read this guide I knew right away the $10 top up will not be waisted. I went ahead and followed it exactly and am so glad I did. The phone is so much better now.
khlavkalash thank you for taking the time, register and putting together this guide! I will also try to contribute by answering further questions in this thread.
Here is the link for the AT&T website detailing the H95011z update. Now if I could just find a rep that is capable of pushing the update to my phone. Grr.
Wish this worked...
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
mtweisenbarger777 said:
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
Click to expand...
Click to collapse
I've had the same issue as you. I was lucky enough to have my sim associated with an iphone plan from way back in the day. As soon as the tech associated my sim to an android data plan it kicked off the 5.0.1 to 5.1.1 H95011x update. Now trying to get them to push the H95011z update has been an adventure in futility.
I will update you if I find another way.
thepktrckt said:
I've had the same issue as you. I was lucky enough to have my sim associated with an iphone plan from way back in the day. As soon as the tech associated my sim to an android data plan it kicked off the 5.0.1 to 5.1.1 H95011x update. Now trying to get them to push the H95011z update has been an adventure in futility.
I will update you if I find another way.
Click to expand...
Click to collapse
Hmm, I opened a new gophone plan and added 10 bucks of data just so I could do this. Been sitting on my shelf for the better part of two days doing nothing. I hope you get the H95011z update soon. Heck, I'd be thrilled to just get the x update.
Thanks for the info.
mtweisenbarger777 said:
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
Click to expand...
Click to collapse
Make sure you talk to advanced technical support and use the first rep that picks up the phone just to get transferred further.
If advaced tech says it comes in batches - tell him "I understand this is normal process, however according to my extensive research there is an issue with this particular phone getting update automatically. My friend had the update pushed by advanced technical support last week. Please ask arround how to do it."
Be polite and they will do it. I called last Saturday. Both reps knew how to do it, both were very courteous and even insisted to stay on the phone until the whole process is completed althogh it was not needed.
Cuant said:
Make sure you talk to advanced technical support and use the first rep that picks up the phone just to get transferred further.
If advaced tech says it comes in batches - tell him "I understand this is normal process, however according to my extensive research there is an issue with this particular phone getting update automatically. My friend had the update pushed by advanced technical support last week. Please ask arround how to do it."
Be polite and they will do it. I called last Saturday. Both reps knew how to do it, both were very courteous and even insisted to stay on the phone until the whole process is completed althogh it was not needed.
Click to expand...
Click to collapse
Hmm perhaps I will give that a try. Honestly, I am okay with waiting for the update but the real issue is how long will I have to wait? A few days is fine but weeks....that isn't worth it. When a get a few more free moments I will try again. Hopefully this time I can get someone to push it out to me. I did get to advanced tech support and the guys were super courteous; they just insisted on me waiting.
Thanks for the help!
I finally got a tech to push the update after convincing him to do a google search for H95011z. Update started and then failed, when it booted the notification was that it failed because root detection was triggered. This is after I used the tool to bring my phone back to stock and downloading a root checker app that showed I do not have it. Sigh, back to square one.
khlavkalash said:
Hi, I just wanted to give everyone some information to updating to 5.1.1 as many of you are probably buying these due to the recent sales. If you don't want to root but wanted the 5.1.1 update through AT&T, here is the guide. You could also try rolling the date method but it did not work for me. I actually bought a bunch of these phones for friends and family, and I've updated five of them to 5.1.1 through AT&T OTA update, and this method is very time efficient
Side note: if you have more than one G Flex2 that you are looking to update, you can update them all using just one sim and swapping them between phones.
Before you begin, do a factory reset under settings if you've already pressed software update and tried rolling the date a few times to get the update. Afterward, do not press software update until you are sure that the AT&T person has pushed the update.
Here are my steps (probably takes around 30 minutes):
1. Register for the gophone plan with the AT&T sim card and put the minimum $10 credit into the plan. For the IMEI, put all zeroes in. This will allow you to select the $2 monthly plan, which you ultimately won't be selecting but instead will select the $1 100mb daily package after your account and sim have been activated.
2. Turn the phone on with your newly activated gophone sim. TURN ON WIFI and keep it on WIFI until your update is downloaded, installed, and finished.
3. Directly call the gophone support line: 800.901.9878, and voice navigate your way to technical support (it's an automated system).
4. When the person picks up on customer service, ask them to put you through to advanced technical support, and if they ask what the call is for, tell them that you were disconnected while talking with an advanced technical support line as this will get you where you need to faster.
5. Ask the person on advanced technical support to push an update to your phone, and tell them that you've tried manually updating through the software update on your phone under settings numerous times. If they insist that they cannot push updates and you have to do it yourself on your phone, tell them that your friend has a G Flex2 with a gophone plan, and he/she was able to get the update pushed with a call to advanced technical support. If you think that the support person is being stubborn and not even attempting to try it, just hang up and try again.
6. Help the support person find the update that you are looking for by telling them the update is called H95011x. DO NOT get the H95011z beforehand, as it will not help you. Ask explicitly for the H95011x update. You can also read some more information from this page, which is the link to the page with the update information (edit: cannot post the link since I'm a newbie... Alternatively, you can find the software info page it if you type H95011x on google and look for the link to the site att.com)
7. Keep asking them to push update from their side, and you will know that they've pushed it when you go to the software update under settings on your phone and it says something different now. Instead of "look for update software" or something similar, it will now say, "continue with software update". When you press it, a notification will appear, saying "communication in progress". Tap on the button a few times to make sure that it keeps saying "communication in progress".
8. When you see "communication in progress", just leave the phone alone for the next hour or two, as the phone is downloading the update file without showing you any sort of progress bar. Keep the phone connected to wifi.
9. Come back and a notification will prompt you to install update and the phone will restart.
Hope this helps! I know that getting the AT&T OTA update can be a pain and I wished that I had some guide to follow when I was first trying to get the update.
Click to expand...
Click to collapse
Please add a note to unroot/not be rooted before starting this process. If the phone is rooted it will not update from the OTA download
Also note that the system restore might not strip all artifacts from rooting.
mtweisenbarger777 said:
Hmm perhaps I will give that a try. Honestly, I am okay with waiting for the update but the real issue is how long will I have to wait? A few days is fine but weeks....that isn't worth it. When a get a few more free moments I will try again. Hopefully this time I can get someone to push it out to me. I did get to advanced tech support and the guys were super courteous; they just insisted on me waiting.
Thanks for the help!
Click to expand...
Click to collapse
FYI I posted this in another thread. It doesn't help you get to 5.1.1 but it might help you go from x variant to z.
Finally got a tech to do the push but the push failed because it detected ROOT even though I had done the system restore along with verified with root checker saying no root installed.
At that point I gave up because my only option was a factory flash. On a whim I decided to run the backup/restore tool with the 11z .img file knowing I had nothing to lose. From what I can tell so far, it worked fine and I'm now running 11z. I ran the stagefright detector and now my device only shows one vulnerability instead of several.
I will now start tearing it apart with root and etc, if it craps out I'll let everyone know.
thepktrckt said:
FYI I posted this in another thread. It doesn't help you get to 5.1.1 but it might help you go from x variant to z.
Finally got a tech to do the push but the push failed because it detected ROOT even though I had done the system restore along with verified with root checker saying no root installed.
At that point I gave up because my only option was a factory flash. On a whim I decided to run the backup/restore tool with the 11z .img file knowing I had nothing to lose. From what I can tell so far, it worked fine and I'm now running 11z. I ran the stagefright detector and now my device only shows one vulnerability instead of several.
I will now start tearing it apart with root and etc, if it craps out I'll let everyone know.
Click to expand...
Click to collapse
I finally decided that waiting for ATT to push out an update that likely wasn't going to come anytime soon wasn't worth it and flashed the H950PR rom. It was super simple, very quick and went through without a hitch. It runs WAY faster than the 5.0.1 rom from ATT and no bloatware....gotta love that. The only thing that doesn't work is the LG Smart World app cause it detects me being in another country (even though I'm in the US) but there is a web interface that works just the same so no big deal. I have fully working LTE and my battery life is superb.
Thanks for all your help and your in depth guide. I (and other I'm sure) very much appreciate your efforts.
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
thepktrckt said:
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
Click to expand...
Click to collapse
Ah yeah that is a bummer. I've read that people trying to go from the ATT to the PR version have bricked their phone. Oh well, here's hoping for Android 6 soon!!
thepktrckt said:
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
Click to expand...
Click to collapse
So what exactly is better in PR version versus ATT OTA with all ATT bloatware disabled?
Cuant said:
So what exactly is better in PR version versus ATT OTA with all ATT bloatware disabled?
Click to expand...
Click to collapse
Well since I never had the ATT one, I cannot say exactly. But judging from the 5.0.1 that the phone came with, it doesn't get nearly as hot, the battery life is quite a bit better (used to get about 3-4 hours of SOT, now its 5-6), standby battery is CRAZY good, its runs generally faster, plus the update came straight from LG so when they release another update it will come straight from them making it easy to update. The same update method should work. The only thing I truly miss is the Glance from the lock screen. It still works, but it used to have a lit background image; now it doesn't have that. Its just the normal material color background. Nothing huge, just a very very minor cosmetic thing.
mtweisenbarger777 said:
Well since I never had the ATT one, I cannot say exactly. But judging from the 5.0.1 that the phone came with, it doesn't get nearly as hot, the battery life is quite a bit better (used to get about 3-4 hours of SOT, now its 5-6), standby battery is CRAZY good, its runs generally faster, plus the update came straight from LG so when they release another update it will come straight from them making it easy to update. The same update method should work. The only thing I truly miss is the Glance from the lock screen. It still works, but it used to have a lit background image; now it doesn't have that. Its just the normal material color background. Nothing huge, just a very very minor cosmetic thing.
Click to expand...
Click to collapse
ATT OTA 5.1.1 does the same.
On the other note, I do not understand how are you planning to get update directly from LG. My understanding is that you will have to wait for that small PR cell company to release another update and somebody to come up with a way to apply it. I have more faith in ATT, then into a small PR cell company in regard to supporting this phone with future updates
Pretty much what the title says...
I have a Shield Tablet and I tried the system update, and it won't let me get 6.0... it says I have the latest update which is at 5.1.1 anyone know what can this be and how I can get aorund it?
and lastly, I put in a request for the 6.0.1 with vulkan, but I'm curious why I can't get 6.0... is this a known problem?
razorseal said:
Pretty much what the title says...
I have a Shield Tablet and I tried the system update, and it won't let me get 6.0... it says I have the latest update which is at 5.1.1 anyone know what can this be and how I can get aorund it?
and lastly, I put in a request for the 6.0.1 with vulkan, but I'm curious why I can't get 6.0... is this a known problem?
Click to expand...
Click to collapse
Is your device rooted and whatnot? If so sometimes the update feature is affected and you might have to remedy that first. If not, it could be a roll out time line situation serial number order type of thing. I don't own this device yet personally but tomorrow when mine shows up I'll make sure and see if I have an update available(Nj).
no, it's a stock device and I got a while back... Would be nice to push it to the device via adb maybe? and it's a great device. you'll love it. Price is great, build quality is decent and it's very powerful!
I have the LTE model in the US and no update for me either.. I am not sure why this one is taking so long after the WiFi version. Every other update was released at the same time..
Sent from my SHIELD Tablet using Tapatalk
Hard to answer without knowing what device you have but I am going to throw a guess and answer to go with it.
My guess, you have the US LTE version.
Answer: The US LTE ROM includes AT&T software and is also released via the AT&T network. NVIDIA had said the US LTE ROM takes several additional weeks from release for the Rest of The World version to become available when 4.0 was originally announced. That clock was most likely reset when the first 4.0 version was pulled and a new version (thus restarting the clock) was released on the 18th.
As promised when it arrived I checked for the update and sure enough it was there. I do hope we can help figure out what your issue is.
Anyone else get an update yesterday?
Yes, got it on mine last night. No clue what it supposedly does yet. Probably just the July security update.
The update notes said it fixed something with corporate email performance and integrated typical android security updates....took it today, i dont notice anything new.
I cannot install the update on any of my rooted phones (which isn't a huge surprise to me). However, the update has been out for a few days, and I haven't seen anything about the update here on the forum until today. I'm hoping someone posts an update method for those of us with rooted phones.
Does anyone know can we use BT firmware from S6 onto S7? I have problem connecting my car hands free system, thought no such problem with S6
BQG1 improves network speed.
Averix said:
Yes, got it on mine last night. No clue what it supposedly does yet. Probably just the July security update.
Click to expand...
Click to collapse
Got the BQG1 update on 7/29 and after stabilizing for an hour ran speed test via WiFi. I had noticed a drop to around 140Mbps on my Comcast service with the last update and couldn't figure out why. With BQG1, my downlaod speed is back up to 230Mbps and running very smooth. Don't know what VZ did, bit it works!
Hope that helps.
neyenlives said:
The update notes said it fixed something with corporate email performance and integrated typical android security updates....took it today, i don't notice anything new.
Click to expand...
Click to collapse
I wanted to give a quick update.
Following suggestions I found on a few threads here, I went ahead and updated all three of my rooted phones to firmware QH1 on Friday, and they are all still rooted.
I used ODIN to re-flash the stock firmware (using HOME-CSC to keep my apps and settings intact. I downloaded the firmware from one of the links I found here on XDA.
I then re-rooted using the procedure in the OP.
I had two issues (that I can think of):
1. A few of the settings (lock screen settings, specifically - maybe one or two others?) were cleared in the process - and I had to set them up again.
2. One of the phone (the one *I* use, of course), rooted okay, but SuperSU was missing after the reboot. Installing it from the Play store appeared to break root. So I just re-rooted it again.
Other than those issues, I think everything else went pretty smoothly.
I hope this is helpful to others.
I couldn't find anything anywhere online about this OTA that I got yesterday on my US996, no record of it ever existing. So I asked LG about it and this was their response. I haven't applied the update yet, but will update this post if I notice anything other than what LG stated. I will hold off for a while on installing it so if enough people want me to capture and share the OTA then I will.
https://www.youtube.com/watch?v=KsD3pGv5cv8
From what I see all I've noticed is the Nov 6 security patch which means blueborne and krack are fixed among other exploits, ARB is still 0 so can be rolled back if wanted for some reason. Cool that it adds rcs support, not that my carrier has support anyway
was there a point for a video? simple screenshot of the conversation would have sufficed
updated, and i can't use my sim card anymore, the phone detected sim card but no signal at all, got some extra buttons in dailer.
ttnduy said:
updated, and i can't use my sim card anymore, the phone detected sim card but no signal at all, got some extra buttons in dailer.
Click to expand...
Click to collapse
As I mentioned in another thread, after I installed the update, it listed "unknown version" for baseband and wouldn't connect to Verizon for a few minutes. Then the baseband version showed correctly and it connected.
Since baseband is a wholly separate CPU and OS, it's not clear what it was updating in the background, but it fixed itself eventually.
alexandero11 said:
I couldn't find anything anywhere online about this OTA that I got yesterday on my US996, no record of it ever existing. So I asked LG about it and this was their response. I haven't applied the update yet, but will update this post if I notice anything other than what LG stated. I will hold off for a while on installing it so if enough people want me to capture and share the OTA then I will.
https://www.youtube.com/watch?v=KsD3pGv5cv8
Click to expand...
Click to collapse
Obviously LG thinks that we don't need to know the details, just that LG has improved the usability and functionality of the phone, that's all we need to know. /s
From what I can tell, it's the same build of android, NRD90M, as before the update. So probably only has google supplied security patches.
As long as LG gives us US996 Unlocked users an Oreo update early next year, I'm OK with them not doing much with the original 7.0 firmware... but definitely security updates more than once per year would have been nice.
The "slower than" or "completely missing" compared to major carriers updates up until this one, has definitely been a disappointment since the factory unlocked version of the phone should be the easiest to get updates pushed out for.