Related
Anyone else get an update text message from AT&T? I am running Assonance 2.0
Sent from my SAMSUNG-SGH-I897 using XDA App
Yea I got a text running perception 5. Not sure its froyo or a really late text for jh7.
I've been getting them for the last few days, though I'm not willing to flash to find out lol....
I got it shortly after flashing to cognition 2.3b6 - checked for new OTA updates and didn't get anything.
Just tried and failed to connect to server.. though it's probaly nothing. Been a lot of posts about people getting texts to update (I haven't gotten one, I'm running stock JH7). I think it's just AT&T trying to get everyone to update to JH7.
From androidforums.com:
"This has been happening for a while now. People who are running anything other than Samsung/AT&T firmware have been getting these notices."
Stock
JimmehDean said:
Anyone else get an update text message from AT&T? I am running Assonance 2.0
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Nope. Stock.
1. AT&T doesn't know what firmware you are running. They are STILL sending out general update notifications to remind people to update to JH7.
2. There are two other threads in the forum, on the front page discussing the same topic...LOL. Come on guys.
For whatever it's worth, I spoke with three AT&T techs today, from common answerer, all to UPPER LEVEL WIRELESS TECH, and the answers I got from all three, screwed my thinking, which at times, AT&T does well. The OTA to side-load they been speaking of, IS NOT A SOFTWARE UPDATE, as I thought it had to be, but online instructions, on how to make am adjustment, Menu, then Settings, to stop BLOCKING the install of NON MARKET APPS, like from Amazon. I thought the OTA, was a software 'patch' that would fix the blocking of apps not from the Market, but they all told me, that the OTA, was really a set of steps, that showed you how to make the MANUAL ADJUSTMENTS, on my Captivate. Maybe I'm the only one feeling like an idiot over this, but that is how I was left feeling. They sent not one, but two different text mess., that for some reason, didn't do a thing, so the upper level tech, tried walking me through the adjustment, his own self, but he flat failed to tell me how. He finally suggested, that since it was Amazon's appstore app I was trying to install, and my Captivate still was BLOCKING the install, to ask AMAZON for help, in case THEY KNOW how to make the adjustments on the Captivate, or better, to ask SAMSUNG, since it's their phone. The guy was nice..., but why do I feel shafted for paying outrageous premiums for service from AT&T, but when I ask for help, I get shoved along to someone else, for them to help me?
Has anyone heard, that the OTA, is NOT SOFTWARE, but actually instructions, to make in your phones settings? If anyone could give a rational explanation of this to me, I'd appreciate it. My AT&T Samsung Captivate, is a great phone, to me, but AT&T, leaves a lot to be desired. Any suggestions?
Please don't hijack threads.
Anyways if it is instructions then they will need to push out an ota to even enable the option. They removed the option to prevent people from enabling it to begin with.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
AT&T updates
JimmehDean said:
Anyone else get an update text message from AT&T? I am running Assonance 2.0
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Last night my wife's phone completely hung. Had to use 3-button combo to get into recovery and reboot. After reboot, Device Management was running endlessly. Tried to kill it but it wouldn't stop. Tried to use TIBU to freeze it but TIBU wiuldn't open. Finally killed it by clearing Device Management data. Went into TIBU again and froze it. Unbelievable. Her phone is stock 2.2 but rooted. 2 hours later, I noticed on my phone that Device Management was running (notification bar). Went through the same sequence to kill it and freeze it. I will never defrost this!!
On my stock 2.2 not rooted cappy it was enabled just by turning the phone off and back on a couple of days ago.
Sent from my SAMSUNG-SGH-I897 using XDA App
ffman2152 said:
For whatever it's worth, I spoke with three AT&T techs today, from common answerer, all to UPPER LEVEL WIRELESS TECH, and the answers I got from all three, screwed my thinking, which at times, AT&T does well. The OTA to side-load they been speaking of, IS NOT A SOFTWARE UPDATE, as I thought it had to be, but online instructions, on how to make am adjustment, Menu, then Settings, to stop BLOCKING the install of NON MARKET APPS, like from Amazon. I thought the OTA, was a software 'patch' that would fix the blocking of apps not from the Market, but they all told me, that the OTA, was really a set of steps, that showed you how to make the MANUAL ADJUSTMENTS, on my Captivate. Maybe I'm the only one feeling like an idiot over this, but that is how I was left feeling. They sent not one, but two different text mess., that for some reason, didn't do a thing, so the upper level tech, tried walking me through the adjustment, his own self, but he flat failed to tell me how. He finally suggested, that since it was Amazon's appstore app I was trying to install, and my Captivate still was BLOCKING the install, to ask AMAZON for help, in case THEY KNOW how to make the adjustments on the Captivate, or better, to ask SAMSUNG, since it's their phone. The guy was nice..., but why do I feel shafted for paying outrageous premiums for service from AT&T, but when I ask for help, I get shoved along to someone else, for them to help me?
Has anyone heard, that the OTA, is NOT SOFTWARE, but actually instructions, to make in your phones settings? If anyone could give a rational explanation of this to me, I'd appreciate it. My AT&T Samsung Captivate, is a great phone, to me, but AT&T, leaves a lot to be desired. Any suggestions?
Click to expand...
Click to collapse
What is with all of the commas? Load a rom and don't worry about any ota from AT&T!
This is my Captivate. There are many like it but this one is mine
no problem here rogers Canada ftw side loading enabled from the beginning. and as for the messages if you want them to stop just block them. and chances are if your on this site you have sideloading anyways
So if you go to Settings->About->software update and click on Software Update check. I either get a Connection Failed error or a Connection Failed due to Authentication error or something like that.
Guess is maybe because phone is not widely available they haven't setup the update system yet. Anybody with one getting a successful check?
You need to download the LG desktop software and have the phone connected via USB.
http://www.lg.com/uk/support/mc-support/mobile-phone-support.jsp
It's the UK site but the software reads the phone's IEMI so it's universal. It also installs a non-windows USB driver which the T-Mobile manual says needs to be installed for charging over USB.
BarryH_GEG said:
You need to download the LG desktop software and have the phone connected via USB.
http://www.lg.com/uk/support/mc-support/mobile-phone-support.jsp
It's the UK site but the software reads the phone's IEMI so it's universal. It also installs a non-windows USB driver which the T-Mobile manual says needs to be installed for charging over USB.
Click to expand...
Click to collapse
Huh? Why do I need to have the phone connected via USB for OTA Update? When I click on it it lights up 4G so it's trying to connect over the network not USB. I think the server is just not setup yet.
Don't shoot the messenger. From the O2X forum it appears LG isn't a big supporter of OTA. The desktop app is clearly designed for updates and tracks update history as well as providing the ability to reflash the phone back to stock. I've installed the app but won't be able to tell what it does until I get my phone. Who knows, we may never get any updates via the app depending on LG's agreement with T-Mobile.
Ok cool, let me know once you figure out what it does. I'd be a bit nervous using the O2X software on the G2X as it's clearly for the UK version.
The software has the U.S. as a location choice and it won't hurt the phone as the first thing it does is auto-detect the model number and s/w version. Worst case is it says "invalid phone" or offers me an out of sync revision number that I'd reject. Someone's got to go first
I'll let you be the trail blazer here...in a way it's great LG has an alternative to OTA.
Other owners with the G2X. What happens when you click on software update?
Sent from my LG-P999 using XDA App
mobilehavoc said:
Other owners with the G2X. What happens when you click on software update?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I don't know if T-Mobile would let LG dictate an update that requires connecting to the computer, which is a bit too complicated for the average user. Every single T-Mobile Android phone prior has been able to receive OTAs, including the LG Optimus T.
jimbo831 said:
I don't know if T-Mobile would let LG dictate an update that requires connecting to the computer, which is a bit too complicated for the average user. Every single T-Mobile Android phone prior has been able to receive OTAs, including the LG Optimus T.
Click to expand...
Click to collapse
Actually, the Vibrant required PC connection for froyo. I doubt this phone will receive OTA updates.
To answer the OP, I get the same error attempting updates on my 2Gx.
bluemoon737 said:
Actually, the Vibrant required PC connection for froyo. I doubt this phone will receive OTA updates.
To answer the OP, I get the same error attempting updates on my 2Gx.
Click to expand...
Click to collapse
That'd be a bummer. Good thing I'll be on CM anyway!
BarryH_GEG said:
You need to download the LG desktop software and have the phone connected via USB.
It's the UK site but the software reads the phone's IEMI so it's universal. It also installs a non-windows USB driver which the T-Mobile manual says needs to be installed for charging over USB.
Click to expand...
Click to collapse
This software works fine and recognizes my phone as the 999 model and shows the software is up to date.
if you click on 'Customer Support' then 'Supporting Models' you will get a list of all phones supported and the latest software revision for the phone
bluemoon737 said:
Actually, the Vibrant required PC connection for froyo. I doubt this phone will receive OTA updates.
To answer the OP, I get the same error attempting updates on my 2Gx.
Click to expand...
Click to collapse
So did the froyo update for the MyTouch 3G Slide
mobilehavoc said:
Other owners with the G2X. What happens when you click on software update?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I'm getting the same error. Its also constantly turning 4g on and off. Data isn't working at all. This phone is really pissing me off...
T-mobile is saying that its because my phone number isn't completely ported from Sprint (it's been over 24 hours now) but my calls and texts are working fine so I think they are telling me a load of BS.
joshreis said:
I'm getting the same error. Its also constantly turning 4g on and off. Data isn't working at all. This phone is really pissing me off...
T-mobile is saying that its because my phone number isn't completely ported from Sprint (it's been over 24 hours now) but my calls and texts are working fine so I think they are telling me a load of BS.
Click to expand...
Click to collapse
Not so much a load of BS, but more of what they have to do. Ports CAN take up to 48 hours to fully finish. 99.9% of the time it takes just an hour or so and everything works. However, until they wait the required amount of time, they aren't allowed to do any more troubleshooting unfortunately.
jimbo831 said:
Not so much a load of BS, but more of what they have to do. Ports CAN take up to 48 hours to fully finish. 99.9% of the time it takes just an hour or so and everything works. However, until they wait the required amount of time, they aren't allowed to do any more troubleshooting unfortunately.
Click to expand...
Click to collapse
Well right now its been over 48 hours. I went to T-mobile today and got a new sim card. Still no data. He said this was happening everywhere and its because of a big storm in Bellevue (where the Tmo headquarters is at). I believed him until I looked at the past weather for Bellevue. Hasn't had an inch of rain in over a week...
quit crying
if it does not work take it back. people need to stop being so damn *****y. you think that a csr knows every little issue the network has then u have ur head up ur ass. get a iphone they work better right not. or go back to sprint and get a evo
bgolden84 said:
if it does not work take it back. people need to stop being so damn *****y. you think that a csr knows every little issue the network has then u have ur head up ur ass. get a iphone they work better right not. or go back to sprint and get a evo
Click to expand...
Click to collapse
Seriously? Sorry if I'm getting mad that a company that I pay $175 a month for isn't working properly and when I ask them why, they lie to me.
i"ve updated a g2x to the new software got a new one and tried to update it OTA and it doesn't let me. Don't know what the deal with that is
I'm on CM9, so in order to get the new Baseband is this what you do?
1. I have CWM recovery.. (Do I flash stock recovery first using oneclickflash? Or do I just use LG tools?)
2. Install any rom you want.
Nandroid, Change recovery back to stock. Use the LG tool to install the new LG stuff. Change back to CWM, restore nandroid. Done. At least as I understand it. I am waiting for feedback on the new baseband before I install it.
First flash the zip file that kews posted today here ( to make sure lg updater tool doesn't bailout on update, you can directly use lg updater tool but I didn't try it)
http://forum.xda-developers.com/showthread.php?t=1602798
.. and use lg updater tool to do a full restore back to stock. you will loose your root, cwm everything.
I have a new laptop so I was in the process of installing drivers, etc. I had the LG tool up and before I reverted recovery and all that, it found the phone and told me I had an update. So i made a nandroid backup, and a Titanium backup. Without reverting I "clicked" the update. It installed all the new goods. When finished, it had stock recovery and was not rooted. But it did have the new baseband and all the bloat. Very painless. I did a oneclick root and installed CWM recovery and I'm back in action. Didn't take all that long.
I plan on running the new stock for a while to see. I was running TSUGI previously.
GPS seems to lock very quickly, seconds. Previously it would take minutes.
mmandros said:
I plan on running the new stock for a while to see. I was running TSUGI previously.
GPS seems to lock very quickly, seconds. Previously it would take minutes.
Click to expand...
Click to collapse
I'll be looking forward to reading your experiences. I'm currently running Tsugi and, except for the long TTFF with the GPS, have been very happy with it. If the GPS continues to lock quickly for you (I've gotten locks in a few seconds, but not very often -- usually it's 2-3 minutes) and there aren't serious gotchas, I'll definitely consider switching.
If you read other thread, if you update to newest baseband and instal custom rom, you will be unable to make or receive calls
Heh, I guess I will waitout till everything is fixed...
Can anyone test this?
TO THOSE WHO HAVE THE NEW BB MARCH 11
Put device in airplane mode
Put device out of airplane mode
Wait 1minute
Check if APN is still there
Thanks +Thanks
nitrogen618 said:
Heh, I guess I will waitout till everything is fixed...
Can anyone test this?
TO THOSE WHO HAVE THE NEW BB MARCH 11
Put device in airplane mode
Put device out of airplane mode
Wait 1minute
Check if APN is still there
Thanks +Thanks
Click to expand...
Click to collapse
APN came right back for me
Edit: I'm on the LG Rom
Sent from my LG-P999 using XDA
nitrogen618 said:
Heh, I guess I will waitout till everything is fixed...
Can anyone test this?
TO THOSE WHO HAVE THE NEW BB MARCH 11
Put device in airplane mode
Put device out of airplane mode
Wait 1minute
Check if APN is still there
Thanks +Thanks
Click to expand...
Click to collapse
Doesn't work for me. APN gets "erased" both in HFS and Owain's for me, and it always has.
desynch- said:
Doesn't work for me. APN gets "erased" both in HFS and Owain's for me, and it always has.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=24933294 could you try using this ril and letting me know if it helps?
Caliyork said:
http://forum.xda-developers.com/showthread.php?p=24933294 could you try using this ril and letting me know if it helps?
Click to expand...
Click to collapse
I was the one who posted the original lge-ril.rar file for v21y (http://forum.xda-developers.com/showthread.php?t=1601918&page=4), and calling does not work with anything other than what it was designed for.
I've switched back to trying the stock 2.3.4 and it's been amazing.
desynch- said:
I was the one who posted the original lge-ril.rar file for v21y (http://forum.xda-developers.com/showthread.php?t=1601918&page=4), and calling does not work with anything other than what it was designed for.
I've switched back to trying the stock 2.3.4 and it's been amazing.
Click to expand...
Click to collapse
Hmm, I see... Well I think I'll hold off on that for now. I'm having too much fun playing around with ics roms. Thanks
Yeah, honestly, if I knew what I know now about baseband and calling issues, I wouldn't have updated.
To those who are contemplating on updating - don't update if you want to keep using ICS roms and have a phone that actually calls/receive calls.
Why does LG waste money, time, effort, etc., on updating GB for the G2X when it should be using those resources on ICS for the G2X. If they had, we would have ICS now. Maybe LG did it because it won't be providing ICS for the G2X and thinks that a GB and baseband update is good enough to placate us about updates. If that's what they actually think and did, they're incredibly stupid.
Core Memory said:
Why does LG waste money, time, effort, etc., on updating GB for the G2X when it should be using those resources on ICS for the G2X. If they had, we would have ICS now. Maybe LG did it because it won't be providing ICS for the G2X and thinks that a GB and baseband update is good enough to placate us about updates. If that's what they actually think and did, they're incredibly stupid.
Click to expand...
Click to collapse
It's T-Mobile's phone. They decide what gets updated and what doesn't. If this was a maintenance release then they pay less for it. A major upgrade to ICS would cost T-Mobile millions of dollars in payments to LG for the update. Since the phone is EOL'd major bug and/or maintenance updates are all you are going to get if you are lucky. Don't expect TMO to pay for ICS, so the G2X, in my best guess, will never get official ICS from LG. If I am wrong then consider yourself very lucky if you get official ICS with properly written drivers.
jboxer said:
It's T-Mobile's phone. They decide what gets updated and what doesn't. If this was a maintenance release then they pay less for it. A major upgrade to ICS would cost T-Mobile millions of dollars in payments to LG for the update. Since the phone is EOL'd major bug and/or maintenance updates are all you are going to get if you are lucky. Don't expect TMO to pay for ICS, so the G2X, in my best guess, will never get official ICS from LG. If I am wrong then consider yourself very lucky if you get official ICS with properly written drivers.
Click to expand...
Click to collapse
Correct. I just got off the phone with lg and T-Mobile. First I spoke to lg. They claim they know nothing of a update v21y or any update for g2x and they will have someone call me when they find more info about the updater tool and its updates.
Then I called T-Mobile and made them feel dumb for a while. Finally they said lg is working on a software update. They wouldn't answer what specifically. They even offered to send me a new g2x...Even after they told me they dropped g2x because of all the known issues. I said "isn't that like going to a tire shop to buy flat tires?". They then went on to talk to me about lemon cars in which I replied there are laws that state we are protected from manufacturers over those said "lemons" and people get sued over them.
So I called lg back. Then they say their is an update in the works but wouldn't give anymore information and still deny v21y.
Calling them some more now lol..
Sent from my Galaxy Nexus using xda premium
jboxer said:
It's T-Mobile's phone. They decide what gets updated and what doesn't. If this was a maintenance release then they pay less for it. A major upgrade to ICS would cost T-Mobile millions of dollars in payments to LG for the update. Since the phone is EOL'd major bug and/or maintenance updates are all you are going to get if you are lucky. Don't expect TMO to pay for ICS, so the G2X, in my best guess, will never get official ICS from LG. If I am wrong then consider yourself very lucky if you get official ICS with properly written drivers.
Click to expand...
Click to collapse
Why should T-Mobile have to pay for LG's frigging bad coding to begin with??
LG were the ones who released this damn phone with all the glitches, and now T-Mobile is expected to pay for it? I'm not even in the United States and that sounds absolutely stupid. If LG wants to lose customers by not providing updates because of a small payment from T-Mobile, then they seriously need to crank there heads around because they're on backwards.
barqers said:
Why should T-Mobile have to pay for LG's frigging bad coding to begin with??
LG were the ones who released this damn phone with all the glitches, and now T-Mobile is expected to pay for it? I'm not even in the United States and that sounds absolutely stupid. If LG wants to lose customers by not providing updates because of a small payment from T-Mobile, then they seriously need to crank there heads around because they're on backwards.
Click to expand...
Click to collapse
T-Mobile tested it and allowed it to be released like that. If they didn't approve it then it wouldn't have their crappy bloatware packed in. All manufacturers care about is selling the next phone not customer satisfaction.
Sent from my Galaxy Nexus using xda premium
nitrogen618 said:
I'm on CM9, so in order to get the new Baseband is this what you do?
1. I have CWM recovery.. (Do I flash stock recovery first using oneclickflash? Or do I just use LG tools?)
2. Install any rom you want.
Click to expand...
Click to collapse
I couldn't get the updater to work with cm7 on the phone.. I had to put on stock 2.3.3, stock recovery, then it detected and installed. Then I did cwm and rooted.
The thing is much snappier. CM7 has some great features that I'm missing, but the phone is operating very smooth. I'm sticking w/ this one for now.
kwes1020 said:
T-Mobile tested it and allowed it to be released like that. If they didn't approve it then it wouldn't have their crappy bloatware packed in. All manufacturers care about is selling the next phone not customer satisfaction.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Oh I had no idea the mobile carriers tested and permitted phones to be sold with horrible problems.
It's still horrible business practices for both companies involved then.
Hi, I just wanted to give everyone some information to updating to 5.1.1 as many of you are probably buying these due to the recent sales. If you don't want to root but wanted the 5.1.1 update through AT&T, here is the guide. You could also try rolling the date method but it did not work for me. I actually bought a bunch of these phones for friends and family, and I've updated five of them to 5.1.1 through AT&T OTA update, and this method is very time efficient
Side note: if you have more than one G Flex2 that you are looking to update, you can update them all using just one sim and swapping them between phones.
Before you begin, do a factory reset under settings if you've already pressed software update and tried rolling the date a few times to get the update. Afterward, do not press software update until you are sure that the AT&T person has pushed the update.
*If you had previously rooted your phone, you must unroot before trying the OTA update, as it will prevent it from installing.
Here are my steps (probably takes around 30 minutes):
1. Register for the gophone plan with the AT&T sim card and put the minimum $10 credit into the plan. For the IMEI, put all zeroes in. This will allow you to select the $2 monthly plan, which you ultimately won't be selecting but instead will select the $1 100mb daily package after your account and sim have been activated.
2. Turn the phone on with your newly activated gophone sim. TURN ON WIFI and keep it on WIFI until your update is downloaded, installed, and finished.
3. Directly call the gophone support line: 800.901.9878, and voice navigate your way to technical support (it's an automated system).
4. When the person picks up on customer service, ask them to put you through to advanced technical support, and if they ask what the call is for, tell them that you were disconnected while talking with an advanced technical support line as this will get you where you need to faster.
5. Ask the person on advanced technical support to push an update to your phone, and tell them that you've tried manually updating through the software update on your phone under settings numerous times. If they insist that they cannot push updates and you have to do it yourself on your phone, tell them that your friend has a G Flex2 with a gophone plan, and he/she was able to get the update pushed with a call to advanced technical support. If you think that the support person is being stubborn and not even attempting to try it, just hang up and try again.
6. Help the support person find the update that you are looking for by telling them the update is called H95011x. DO NOT get the H95011z beforehand, as it will not help you. Ask explicitly for the H95011x update. You can also read some more information from this page, which is the link to the page with the update information (edit: cannot post the link since I'm a newbie... Alternatively, you can find the software info page it if you type H95011x on google and look for the link to the site att.com)
7. Keep asking them to push update from their side, and you will know that they've pushed it when you go to the software update under settings on your phone and it says something different now. Instead of "look for update software" or something similar, it will now say, "continue with software update". When you press it, a notification will appear, saying "communication in progress". Tap on the button a few times to make sure that it keeps saying "communication in progress".
8. When you see "communication in progress", just leave the phone alone for the next hour or two, as the phone is downloading the update file without showing you any sort of progress bar. Keep the phone connected to wifi.
9. Come back and a notification will prompt you to install update and the phone will restart.
Hope this helps! I know that getting the AT&T OTA update can be a pain and I wished that I had some guide to follow when I was first trying to get the update.
I am on 5.0.1 v10d right now and rooted. Do I have to unroot in order for the update to work?
illego said:
I am on 5.0.1 v10d right now and rooted. Do I have to unroot in order for the update to work?
Click to expand...
Click to collapse
I'm not sure, but reading things about going from AT&T 5.1.1 to rooting 5.1.1 PR bricking some phones makes me think that it might be a good idea to unroot.
This is the best guide/advice on how to get 5.1.1 update. Took me 20 min to get the H95011x update and another 15 min on same date to get H95011z.
I wasted about 2 hours trying to get the update OTA by changing dates using my coworker's sim card on Att postpaid plan.
When I read this guide I knew right away the $10 top up will not be waisted. I went ahead and followed it exactly and am so glad I did. The phone is so much better now.
khlavkalash thank you for taking the time, register and putting together this guide! I will also try to contribute by answering further questions in this thread.
Here is the link for the AT&T website detailing the H95011z update. Now if I could just find a rep that is capable of pushing the update to my phone. Grr.
Wish this worked...
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
mtweisenbarger777 said:
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
Click to expand...
Click to collapse
I've had the same issue as you. I was lucky enough to have my sim associated with an iphone plan from way back in the day. As soon as the tech associated my sim to an android data plan it kicked off the 5.0.1 to 5.1.1 H95011x update. Now trying to get them to push the H95011z update has been an adventure in futility.
I will update you if I find another way.
thepktrckt said:
I've had the same issue as you. I was lucky enough to have my sim associated with an iphone plan from way back in the day. As soon as the tech associated my sim to an android data plan it kicked off the 5.0.1 to 5.1.1 H95011x update. Now trying to get them to push the H95011z update has been an adventure in futility.
I will update you if I find another way.
Click to expand...
Click to collapse
Hmm, I opened a new gophone plan and added 10 bucks of data just so I could do this. Been sitting on my shelf for the better part of two days doing nothing. I hope you get the H95011z update soon. Heck, I'd be thrilled to just get the x update.
Thanks for the info.
mtweisenbarger777 said:
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
Click to expand...
Click to collapse
Make sure you talk to advanced technical support and use the first rep that picks up the phone just to get transferred further.
If advaced tech says it comes in batches - tell him "I understand this is normal process, however according to my extensive research there is an issue with this particular phone getting update automatically. My friend had the update pushed by advanced technical support last week. Please ask arround how to do it."
Be polite and they will do it. I called last Saturday. Both reps knew how to do it, both were very courteous and even insisted to stay on the phone until the whole process is completed althogh it was not needed.
Cuant said:
Make sure you talk to advanced technical support and use the first rep that picks up the phone just to get transferred further.
If advaced tech says it comes in batches - tell him "I understand this is normal process, however according to my extensive research there is an issue with this particular phone getting update automatically. My friend had the update pushed by advanced technical support last week. Please ask arround how to do it."
Be polite and they will do it. I called last Saturday. Both reps knew how to do it, both were very courteous and even insisted to stay on the phone until the whole process is completed althogh it was not needed.
Click to expand...
Click to collapse
Hmm perhaps I will give that a try. Honestly, I am okay with waiting for the update but the real issue is how long will I have to wait? A few days is fine but weeks....that isn't worth it. When a get a few more free moments I will try again. Hopefully this time I can get someone to push it out to me. I did get to advanced tech support and the guys were super courteous; they just insisted on me waiting.
Thanks for the help!
I finally got a tech to push the update after convincing him to do a google search for H95011z. Update started and then failed, when it booted the notification was that it failed because root detection was triggered. This is after I used the tool to bring my phone back to stock and downloading a root checker app that showed I do not have it. Sigh, back to square one.
khlavkalash said:
Hi, I just wanted to give everyone some information to updating to 5.1.1 as many of you are probably buying these due to the recent sales. If you don't want to root but wanted the 5.1.1 update through AT&T, here is the guide. You could also try rolling the date method but it did not work for me. I actually bought a bunch of these phones for friends and family, and I've updated five of them to 5.1.1 through AT&T OTA update, and this method is very time efficient
Side note: if you have more than one G Flex2 that you are looking to update, you can update them all using just one sim and swapping them between phones.
Before you begin, do a factory reset under settings if you've already pressed software update and tried rolling the date a few times to get the update. Afterward, do not press software update until you are sure that the AT&T person has pushed the update.
Here are my steps (probably takes around 30 minutes):
1. Register for the gophone plan with the AT&T sim card and put the minimum $10 credit into the plan. For the IMEI, put all zeroes in. This will allow you to select the $2 monthly plan, which you ultimately won't be selecting but instead will select the $1 100mb daily package after your account and sim have been activated.
2. Turn the phone on with your newly activated gophone sim. TURN ON WIFI and keep it on WIFI until your update is downloaded, installed, and finished.
3. Directly call the gophone support line: 800.901.9878, and voice navigate your way to technical support (it's an automated system).
4. When the person picks up on customer service, ask them to put you through to advanced technical support, and if they ask what the call is for, tell them that you were disconnected while talking with an advanced technical support line as this will get you where you need to faster.
5. Ask the person on advanced technical support to push an update to your phone, and tell them that you've tried manually updating through the software update on your phone under settings numerous times. If they insist that they cannot push updates and you have to do it yourself on your phone, tell them that your friend has a G Flex2 with a gophone plan, and he/she was able to get the update pushed with a call to advanced technical support. If you think that the support person is being stubborn and not even attempting to try it, just hang up and try again.
6. Help the support person find the update that you are looking for by telling them the update is called H95011x. DO NOT get the H95011z beforehand, as it will not help you. Ask explicitly for the H95011x update. You can also read some more information from this page, which is the link to the page with the update information (edit: cannot post the link since I'm a newbie... Alternatively, you can find the software info page it if you type H95011x on google and look for the link to the site att.com)
7. Keep asking them to push update from their side, and you will know that they've pushed it when you go to the software update under settings on your phone and it says something different now. Instead of "look for update software" or something similar, it will now say, "continue with software update". When you press it, a notification will appear, saying "communication in progress". Tap on the button a few times to make sure that it keeps saying "communication in progress".
8. When you see "communication in progress", just leave the phone alone for the next hour or two, as the phone is downloading the update file without showing you any sort of progress bar. Keep the phone connected to wifi.
9. Come back and a notification will prompt you to install update and the phone will restart.
Hope this helps! I know that getting the AT&T OTA update can be a pain and I wished that I had some guide to follow when I was first trying to get the update.
Click to expand...
Click to collapse
Please add a note to unroot/not be rooted before starting this process. If the phone is rooted it will not update from the OTA download
Also note that the system restore might not strip all artifacts from rooting.
mtweisenbarger777 said:
Hmm perhaps I will give that a try. Honestly, I am okay with waiting for the update but the real issue is how long will I have to wait? A few days is fine but weeks....that isn't worth it. When a get a few more free moments I will try again. Hopefully this time I can get someone to push it out to me. I did get to advanced tech support and the guys were super courteous; they just insisted on me waiting.
Thanks for the help!
Click to expand...
Click to collapse
FYI I posted this in another thread. It doesn't help you get to 5.1.1 but it might help you go from x variant to z.
Finally got a tech to do the push but the push failed because it detected ROOT even though I had done the system restore along with verified with root checker saying no root installed.
At that point I gave up because my only option was a factory flash. On a whim I decided to run the backup/restore tool with the 11z .img file knowing I had nothing to lose. From what I can tell so far, it worked fine and I'm now running 11z. I ran the stagefright detector and now my device only shows one vulnerability instead of several.
I will now start tearing it apart with root and etc, if it craps out I'll let everyone know.
thepktrckt said:
FYI I posted this in another thread. It doesn't help you get to 5.1.1 but it might help you go from x variant to z.
Finally got a tech to do the push but the push failed because it detected ROOT even though I had done the system restore along with verified with root checker saying no root installed.
At that point I gave up because my only option was a factory flash. On a whim I decided to run the backup/restore tool with the 11z .img file knowing I had nothing to lose. From what I can tell so far, it worked fine and I'm now running 11z. I ran the stagefright detector and now my device only shows one vulnerability instead of several.
I will now start tearing it apart with root and etc, if it craps out I'll let everyone know.
Click to expand...
Click to collapse
I finally decided that waiting for ATT to push out an update that likely wasn't going to come anytime soon wasn't worth it and flashed the H950PR rom. It was super simple, very quick and went through without a hitch. It runs WAY faster than the 5.0.1 rom from ATT and no bloatware....gotta love that. The only thing that doesn't work is the LG Smart World app cause it detects me being in another country (even though I'm in the US) but there is a web interface that works just the same so no big deal. I have fully working LTE and my battery life is superb.
Thanks for all your help and your in depth guide. I (and other I'm sure) very much appreciate your efforts.
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
thepktrckt said:
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
Click to expand...
Click to collapse
Ah yeah that is a bummer. I've read that people trying to go from the ATT to the PR version have bricked their phone. Oh well, here's hoping for Android 6 soon!!
thepktrckt said:
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
Click to expand...
Click to collapse
So what exactly is better in PR version versus ATT OTA with all ATT bloatware disabled?
Cuant said:
So what exactly is better in PR version versus ATT OTA with all ATT bloatware disabled?
Click to expand...
Click to collapse
Well since I never had the ATT one, I cannot say exactly. But judging from the 5.0.1 that the phone came with, it doesn't get nearly as hot, the battery life is quite a bit better (used to get about 3-4 hours of SOT, now its 5-6), standby battery is CRAZY good, its runs generally faster, plus the update came straight from LG so when they release another update it will come straight from them making it easy to update. The same update method should work. The only thing I truly miss is the Glance from the lock screen. It still works, but it used to have a lit background image; now it doesn't have that. Its just the normal material color background. Nothing huge, just a very very minor cosmetic thing.
mtweisenbarger777 said:
Well since I never had the ATT one, I cannot say exactly. But judging from the 5.0.1 that the phone came with, it doesn't get nearly as hot, the battery life is quite a bit better (used to get about 3-4 hours of SOT, now its 5-6), standby battery is CRAZY good, its runs generally faster, plus the update came straight from LG so when they release another update it will come straight from them making it easy to update. The same update method should work. The only thing I truly miss is the Glance from the lock screen. It still works, but it used to have a lit background image; now it doesn't have that. Its just the normal material color background. Nothing huge, just a very very minor cosmetic thing.
Click to expand...
Click to collapse
ATT OTA 5.1.1 does the same.
On the other note, I do not understand how are you planning to get update directly from LG. My understanding is that you will have to wait for that small PR cell company to release another update and somebody to come up with a way to apply it. I have more faith in ATT, then into a small PR cell company in regard to supporting this phone with future updates
Hi. I purchased a new unlocked Galaxy S7 in July (SM-G930-U) not from T-mobile, but my carrier is T-Mobile. A few days ago, I got a notification to do a software update and almost tapped ok, but stopped the download and did some quick research to see if it was a T-Mobile update, or a Samsung update.
It turns out is a T-Mobile update, of course. I DO NOT WANT THEIR SYSTEM SOFTWARE on my unbranded, bloatware-free, and feature unrestricted phone.
But, there is no option for "No Thanks" to refuse the update, just "Later." And the icon never leaves my notification bar, and the phrase calling to update is always on the notification panel, and lock screen as well.
From initial setup, I selected the option to download updates manually, and have never done any updates on this phone (still factory). Is there any way I can stop this from occurring at all? Or does T-Mobile have me on perpetual rage inducing roller coaster? I do not want have to see this every day, and hopefully ever after if there is a way to stop this, as I do not plan to ever do updates via T-Mobile.
Thanks to anyone who has any suggestions or solutions!
athenalong said:
Hi. I purchased a new unlocked Galaxy S7 in July (SM-G930-U) not from T-mobile, but my carrier is T-Mobile. A few days ago, I got a notification to do a software update and almost tapped ok, but stopped the download and did some quick research to see if it was a T-Mobile update, or a Samsung update.
It turns out is a T-Mobile update, of course. I DO NOT WANT THEIR SYSTEM SOFTWARE on my unbranded, bloatware-free, and feature unrestricted phone.
But, there is no option for "No Thanks" to refuse the update, just "Later." And the icon never leaves my notification bar, and the phrase calling to update is always on the notification panel, and lock screen as well.
From initial setup, I selected the option to download updates manually, and have never done any updates on this phone (still factory). Is there any way I can stop this from occurring at all? Or does T-Mobile have me on perpetual rage inducing roller coaster? I do not want have to see this every day, and hopefully ever after if there is a way to stop this, as I do not plan to ever do updates via T-Mobile.
Thanks to anyone who has any suggestions or solutions!
Click to expand...
Click to collapse
Im assuming your not rooted. You can try downloading an app from the playstore like Package Disabler and freeze the software update apks. I beleive that specific app is discontinued but there are others specifically designed for Samsung. You can Google which ones to freeze but if you scroll through the app list it should be self explanatory according to the package name.
sshafranko said:
Im assuming your not rooted. You can try downloading an app from the playstore like Package Disabler and freeze the software update apks. I beleive that specific app is discontinued but there are others specifically designed for Samsung. You can Google which ones to freeze but if you scroll through the app list it should be self explanatory according to the package name.
Click to expand...
Click to collapse
First, thank you =]
Yes, you are correct, I have not rooted this one (only rooted my first Galaxy S a lonnnng time ago). I just got it (and paid full price for it =/ ) and I am not versed well enough in rooting to delve into that arena after only having it for 7 weeks =].
When I rooted the S, I used a one-click rooting program that I can't even remember. I also imagine that rooting now take more care and precision, correct?
Once again, I appreciate your response! Thanks!
athenalong said:
First, thank you =]
Yes, you are correct, I have not rooted this one (only rooted my first Galaxy S a lonnnng time ago). I just got it (and paid full price for it =/ ) and I am not versed well enough in rooting to delve into that arena after only having it for 7 weeks =].
When I rooted the S, I used a one-click rooting program that I can't even remember. I also imagine that rooting now take more care and precision, correct?
Once again, I appreciate your response! Thanks!
Click to expand...
Click to collapse
Yea rooting absolutely got a bit more complicated over the years especially with Samsung phones. Depending on your model Snapdragon or exynos it probably isnt worth the trouble at this moment anyway. Hope you achieve your goal with the update notification. If u need any more help let me know.
athenalong said:
Hi. I purchased a new unlocked Galaxy S7 in July (SM-G930-U) not from T-mobile, but my carrier is T-Mobile. A few days ago, I got a notification to do a software update and almost tapped ok, but stopped the download and did some quick research to see if it was a T-Mobile update, or a Samsung update.
It turns out is a T-Mobile update, of course. I DO NOT WANT THEIR SYSTEM SOFTWARE on my unbranded, bloatware-free, and feature unrestricted phone.
But, there is no option for "No Thanks" to refuse the update, just "Later." And the icon never leaves my notification bar, and the phrase calling to update is always on the notification panel, and lock screen as well.
From initial setup, I selected the option to download updates manually, and have never done any updates on this phone (still factory). Is there any way I can stop this from occurring at all? Or does T-Mobile have me on perpetual rage inducing roller coaster? I do not want have to see this every day, and hopefully ever after if there is a way to stop this, as I do not plan to ever do updates via T-Mobile.
Thanks to anyone who has any suggestions or solutions!
Click to expand...
Click to collapse
Hello,
I'm new to Samsung, but have had android for some time. With most phones the update is not only carrier specific but also model specific. Are you sure the update that you are being alerted to is a T-Mobile update. If I was to get an AT&T S7, unlock it and put in a T-Mobile sim to use on T-Mobile's network. Any updates that come to the phone will still be for the AT&T model since the CID and maybe the MID are different then a T-Mobile S7. I would assume that the unlocked G-930U would also have a different CID and MID. Again this is my first Samsung, but I hope this info helps.
Rsotbiemrptson
Sent from my SM-G930T using XDA-Developers mobile app
sshafranko said:
Yea rooting absolutely got a bit more complicated over the years especially with Samsung phones. Depending on your model Snapdragon or exynos it probably isnt worth the trouble at this moment anyway. Hope you achieve your goal with the update notification. If u need any more help let me know.
Click to expand...
Click to collapse
I really do appreciate your responding to me. I will do as you suggested and look in the Play Store for some apps.
Once again, THANK YOU for all of your help, and have a great day =]
Rsotbiemrptson said:
Hello,
I'm new to Samsung, but have had android for some time. With most phones the update is not only carrier specific but also model specific. Are you sure the update that you are being alerted to is a T-Mobile update. If I was to get an AT&T S7, unlock it and put in a T-Mobile sim to use on T-Mobile's network. Any updates that come to the phone will still be for the AT&T model since the CID and maybe the MID are different then a T-Mobile S7. I would assume that the unlocked G-930U would also have a different CID and MID. Again this is my first Samsung, but I hope this info helps.
Rsotbiemrptson
Click to expand...
Click to collapse
Hello! Thanks for your response.
It most definitely is a T-Mobile update... Though I will not permit their update to install, I will try to do some research based on what you mentioned and see what I can find out.
Thank you, and have a great day =]
athenalong, did you download the T-Mo update, or find a way to block it? I also have an S7 SM-G930U and want to switch to T-Mobile from AT&T today.