[Q] Custom notification for emails received via SMS - General Questions and Answers

USCC Galaxy S3 4.1.2 stock
I receive SMS alerts from an email server for work. I would like to differentiate those from my other SMS messages but I cannot get the custom notifications to work when the sender is an email address. I did test and it works as expected when the sender is a mobile number.
I found another person having the same issue and they were able to enter the email address in the mobile number field to get custom notifications to work properly but that does not work for me. The other post was over a year ago so things may have changed.
Anyone have any ideas?

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Thanks.
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