Hi everyone, Just wanted to post this as I have found it to be useful for me.
I am sure some of you have seen this issue before or are experiencing it now. I have included a link to the youtube video.
what is the issue?
Recently after downloading the newest play store I started seeing an error message about unfortunately the process gapps has stopped working .
this was happening whenever i tried to add an account and when opening some of my apps including the browser and play store
.
it was annoying me but it would go away and the app would immediately open for me after so it was not that big of a problem.
I tried to solve the problem first by uninstalling updates to the play store in application manager
,
then by flashing roms and factory resetting
, however this did not help at all.
l
. finally last night at work my phone had three random reboots . my phone has never done that before
. I searched on google and found a very easy fix and once again my phone is like new
.
the fix.
settings/ application manager/scroll to left until you reach the all applications screen/ touch menu screen left of the home button/ reset app preferences.
here is the youtube link
http://www.youtube.com/watch?v=zt_alKha_-s
Related
I've been having this problem with the Play Store where it's not displaying the Notifications correctly.
Or rather, that the persistent Notification while an app is being downloaded/updated is not showing any Details. It keeps showing that continuous horizontal scrolling bar thingy as if the download has yet to start, all the way through the actual downloading plus the installing part. No progress, no download size, doesnt even turn to "Installing" after the download is complete. It does show a proper "xy apps Updated" or "xy app Installed" at the end with the proper thumbnail, just nothing While it's downloading.
I can see the progress in the Play store page for the respective app, but the notification keeps on scrolling with no details.
It's most annoying while updating an app, as you know the notification actually shows the size of Just the update while play store just shows the download percentage out of the Whole app.
I can see in the settings page for Play Store that it's the latest version (4.9.13). The phone is Not rooted, I haven't messed with anything that should affect the Play store as far as I know. No third party app store, no proxy etc. It has been doing this since out of the box. (First time I saw this I thought the Play store might be updating first, as often happens after first setup, and that it'll get alright after a restart or something)
Is anyone else experiencing this? Has anyone experienced this some other time? Possible solutions?
Edit 2: Also, what I didn't notice till recently, is that while updating any app via the playstore, the phone downloads the Whole apk every single time. Normal behavior is to download only the updated part of apk, as happens with every other device I use, but since the notifications are not showing any progress, I didn't notice this before.
Strangest part is no one else seems to be reporting this problem, no other threads etc. My only hope is that the new update (Android 5.1) is just round the corner, and hopefully it'll be sorted then.
my one isnt even downloading giving error 489
yes
Yes this happening with me.. We have to give feedback then they will give update
Play store working like charm.. It happened for first time only.. maybe the playstore or its services might be getting updated.
Update: Problem Persists
It's still the same, with latest Play store 5.0.31, and Latest Play services. I believe it's not these apps at fault here. When an update is being downloaded, the download is actually handled by the stock Download Manager app and not the play store itself. This can be checked by long pressing the download notification and going to App Info. So That must be malfunctioning here.
My phone has "Download Manager version 4.4.4-1379542". Can someone who is not facing this problem please confirm what version his phone is using?
Also, clearing this download manager's Defaults doesn't resolve the issue.
Silver-Hawk said:
It's still the same, with latest Play store 5.0.31, and Latest Play services. I believe it's not these apps at fault here. When an update is being downloaded, the download is actually handled by the stock Download Manager app and not the play store itself. This can be checked by long pressing the download notification and going to App Info. So That must be malfunctioning here.
My phone has "Download Manager version 4.4.4-1379542". Can someone who is not facing this problem please confirm what version his phone is using?
Also, clearing this download manager's Defaults doesn't resolve the issue.
Click to expand...
Click to collapse
Hey,
try installing the new playstore 5.0
first stop existing playstore app, clear data and cache, then remove your registered gmail accounts from settings, reboot and install new apk.
This should definitely solve all playstore related problems.,
http:[//]tiny.cc[/]cg3qnx
remove []
hello all,
It has been 2 weeks since I have update my OS to version 5(Lollipop) and in the last days i have experienced problem with apps that are installed in my phone. Once i open an app after 30s it will go away in background without any action from me. Yesterday i got an update for chrome and it made it worse, now i do have problem with keyboard it doesn't show in some cases were i do have to insert password.
Is there any solution to such problems?
best regards,
drini_83 said:
hello all,
It has been 2 weeks since I have update my OS to version 5(Lollipop) and in the last days i have experienced problem with apps that are installed in my phone. Once i open an app after 30s it will go away in background without any action from me. Yesterday i got an update for chrome and it made it worse, now i do have problem with keyboard it doesn't show in some cases were i do have to insert password.
Is there any solution to such problems?
best regards,
Click to expand...
Click to collapse
Since updating to Lollipop I've also experienced a number of issues, including laggy home screen (it's blank for a second or two before the icons start loading, whereas before it was immediate) and huge number of Chrome crashes. Anyone know if there's anything we can do, or should we expect an update from Google?
daemonios said:
Since updating to Lollipop I've also experienced a number of issues, including laggy home screen (it's blank for a second or two before the icons start loading, whereas before it was immediate) and huge number of Chrome crashes. Anyone know if there's anything we can do, or should we expect an update from Google?
Click to expand...
Click to collapse
Hi,
as i was not able to get any info regarding how to solve the issue, i did Factory Reset.
at the moment problem seems to be solved, i have left not installed now only 3-4 apps which I had before when the problem started.
2 hours after the operation finish i got nearly 10 google apps aupdate, chrome was one of them. it doesn't crash any more, keaybord shows up and works.
Also menu button works perfectly, when i press it all the apps show immediately, its doesn't take like 10-15sec for the apps to show up.
I do recomand to perform factory reset.
regards,
My note 12 keeps crashing and instantly exiting apps (going back to home screen). I often lose my work because of this. I don't know what's the cause. I tried uninstalling a lot of apps. My system keeps crashing to the home screen.
I noticed this on my tablet and found out it was an update to the Google Now app that caused crashing. I removed the Google Now widget from my home screen and that resolved the problem. Google released an update yesterday that seems to have fixed the crashing.
gmwright said:
I noticed this on my tablet and found out it was an update to the Google Now app that caused crashing. I removed the Google Now widget from my home screen and that resolved the problem. Google released an update yesterday that seems to have fixed the crashing.
Click to expand...
Click to collapse
I'll check if you're right.
I don't have the google now widget on the homescreen.
If that doesn't help, try troubleshooting step 1: Factory reset.
Not only does mine crash constantly, but web pages constantly reload/refresh while you are reading them and it is driving me crazy!
And, yes, I've tried factory resetting.....
I have some problems with my Z5, and they are starting to get really annoying.
Now, i havent looked for an answer for this one yet, but since i'm making a post, i will just throw it in here. The fingerprint scanner stoppes working sometimes, and i get this error message saying that "the hardware is not available" or something like that. It is in norwegian, so i just have to translate it myself. My device is rooted, but this occured while my phone wasn't rooted or anything like that. The problem fixes itself when i reboot. This is not a huge problem for me, since i can live without the fingerprint scanner, but i like to use it, and it is very annoying.
I have looked for an answer to this, and i have not found any other threads than for Z5 Compact, and there was no solution in that thread. 1 or 2 times a day i get this error message that says that it is unable to play the video. This is extremely annoying, as i use the app often, and the only way to fix it is to reboot the phone. This was also a problem before i rooted the phone. It stopped doing it for some weeks, but now, the last week or so, it has started again and it is driving me insane.
I have tried to:
Reinstall app
Force close app (and all other apps to see if that helped)
Clear cache
Factory reset
The only thing that helpes for a few hours is to reboot the phone.
Right now i'm using build 32.1.A.1.185 with androplus kernel. But i had the same problem the first days i had the phone before i rooted.
Sorry for possible bad grammar as english is not my main language
Nice to have someone raised this issue. I have the same issue from time to time and yes, the only solution for now is to restart your phone but it gets annoying. I think this is not related to if you're rooted or not. This may be hardware related or decoder related? After watching several videos from YouTube, all other streaming videos does not play. Fingerprint scanner stops functioning as well until you restart. Hope someone can find the solution.
I have the same problem when I watch 3 or more videos, and the "hardware fingerprint not avaliable" message appears after youtube report an error on reproduction, when I press the button "try again", the fingerprint won't work anymore (only reboot fix the error)
For the YouTube problem: have you tried turning WiFi on and off instead of rebooting?
that's your solution, if your phone is rooted: http://forum.xda-developers.com/xpe...back-issue-t3290793/post64763489#post64763489
not sure if it only works with unlocked bootloader.
Go to settings > apps > google play services > permissions. Then turn off body detecting. Worked for me.
Hello everyone,
After the recent Google Play Store update I have issues with multiple buttons being unresponsive to taps (nothing happens when you pressing them).
Already have tried every suggestion provided in the links below:
https://support.google.com/googlepl...store-or-apps-won’t-load-these-steps-can-help
https://support.google.com/googleplay/answer/7512202
Issue examples:
1. If I go into About section in Settings and tap on Play Store version, I get a pop-up stating that my Play Store is up to day with "Understood" button. If I try to press it, nothing happens, so I need to press "Back" button in order to pop-up to go away.
2. "See all reviews" button being unresponsive either. If you pressing it, nothing happens, all reviews are not being displayed.
3. What is the most important is that "Install" button stopped working either. When I press it, nothing happens, download does not start. Although weirdly enough I still can update already installed apps through Play Store.
As I have mentioned above, I have tried all suggested options below:
- I have removed and added my Google accounts back, then restarted and tried again - did not worked
- I have tried to delete the data and cache for Google Play Store, Google Services, Download Manager, then restarted and tried again - did not worked
- I have enough space on my phone and I am sitting within a meter from my WiFi router, so all these are not an issue.
- I have uninstalled all the updates for Google Play Store - it helps and button issue disappears so I can use Play Store normally for awhile, but only until the moment when Google Play Store forcefully updates itself and buttons issue come back again. Hence uninstall updates is only temporary solution to my problem. Would be nice to have permanent one.
I am on non-modified, non-rooted, stock Oreo 8.0, Xperia XZ1 Compact phone.
Did you report this issue to Google or the phone manufacturer Sony?
James_Watson said:
Did you report this issue to Google or the phone manufacturer Sony?
Click to expand...
Click to collapse
I did, they provided me the links in my original post and told me that if it does not help, then perform a factory reset... It is a little bit too big price to pay for fixing a single issue with one app and risking loosing important data on the way + struggling and loosing time with reinstalling all the apps that I have and setting them up.
As for the Sony support, no, I have not contacted them, but I hardly doubt outcome will be any better than Google support. They will probably tell me to do a Factory reset right away, or ask me to upgrade to Pie, which I do not want to, I am perfectly fine on Oreo.