[Q] Applications Problem in Lollipop - Nexus 5 Q&A, Help & Troubleshooting

hello all,
It has been 2 weeks since I have update my OS to version 5(Lollipop) and in the last days i have experienced problem with apps that are installed in my phone. Once i open an app after 30s it will go away in background without any action from me. Yesterday i got an update for chrome and it made it worse, now i do have problem with keyboard it doesn't show in some cases were i do have to insert password.
Is there any solution to such problems?
best regards,

drini_83 said:
hello all,
It has been 2 weeks since I have update my OS to version 5(Lollipop) and in the last days i have experienced problem with apps that are installed in my phone. Once i open an app after 30s it will go away in background without any action from me. Yesterday i got an update for chrome and it made it worse, now i do have problem with keyboard it doesn't show in some cases were i do have to insert password.
Is there any solution to such problems?
best regards,
Click to expand...
Click to collapse
Since updating to Lollipop I've also experienced a number of issues, including laggy home screen (it's blank for a second or two before the icons start loading, whereas before it was immediate) and huge number of Chrome crashes. Anyone know if there's anything we can do, or should we expect an update from Google?

daemonios said:
Since updating to Lollipop I've also experienced a number of issues, including laggy home screen (it's blank for a second or two before the icons start loading, whereas before it was immediate) and huge number of Chrome crashes. Anyone know if there's anything we can do, or should we expect an update from Google?
Click to expand...
Click to collapse
Hi,
as i was not able to get any info regarding how to solve the issue, i did Factory Reset.
at the moment problem seems to be solved, i have left not installed now only 3-4 apps which I had before when the problem started.
2 hours after the operation finish i got nearly 10 google apps aupdate, chrome was one of them. it doesn't crash any more, keaybord shows up and works.
Also menu button works perfectly, when i press it all the apps show immediately, its doesn't take like 10-15sec for the apps to show up.
I do recomand to perform factory reset.
regards,

Related

[Q] Bugs on Android 4.4.2 KitKat on my Moto G

Hello
I found many bugs in my Moto G Android Kitkat , and I wonder if this is a problem of Android or if my phone is having trouble manufacturing , I updated 2 days ago and have had problems in the transitions of the keyboard or spinning when they are not serious but I doubt that .
30 minutes ago if I had a serious problem with the interface, all the icons have gone blank and it was impossible to use , I had to restart my phone so that it can return to normal , I have taken a screenshot because that has alarmed me much happened when downloading an app from the store play enclose your image so they can appreciate.
All bugs I've found so far were generally graphics, transitions keyboard when was returning to the home , etc. .
Errors in operation for now none .
We do not probe reinstalling and I have not unlocked your bootloader , nothing, only actualize the Android , just took 4 days with the phone!
This is the new Kitkat bugs ?
Anyone have a problem like this?
Please can anyone help me with a tips ?
the only bugs i encountered is the same with u,but the icon is there but the description or title is blank like yours.
Sent from my XT1034 using XDA Premium 4 mobile app
Got 2 moto g. None of them ever had that neither on kk nor on jb.
Faulty unit or software installation. Try to factory reset, if that doesn't help I would send it back if you do not want to try it for yourself (unlocking, flashing old firmware, flashing new firmware etc...)
creambyemute said:
Got 2 moto g. None of them ever had that neither on kk nor on jb.
Faulty unit or software installation. Try to factory reset, if that doesn't help I would send it back if you do not want to try it for yourself (unlocking, flashing old firmware, flashing new firmware etc...)
Click to expand...
Click to collapse
i just flashed my phone 2 times and so far never encounter any problem anymore. thanks
Sent from my XT1034 using XDA Premium 4 mobile app
racchi said:
Hello
I found many bugs in my Moto G Android Kitkat , and I wonder if this is a problem of Android or if my phone is having trouble manufacturing , I updated 2 days ago and have had problems in the transitions of the keyboard or spinning when they are not serious but I doubt that .
30 minutes ago if I had a serious problem with the interface, all the icons have gone blank and it was impossible to use , I had to restart my phone so that it can return to normal , I have taken a screenshot because that has alarmed me much happened when downloading an app from the store play enclose your image so they can appreciate.
All bugs I've found so far were generally graphics, transitions keyboard when was returning to the home , etc. .
Errors in operation for now none .
We do not probe reinstalling and I have not unlocked your bootloader , nothing, only actualize the Android , just took 4 days with the phone!
This is the new Kitkat bugs ?
Anyone have a problem like this?
Please can anyone help me with a tips ?
Click to expand...
Click to collapse
I never had this blank icon screen issue so far and have the phone for 6 weeks now. I`am using Nova Launcher Prime with various icon packs.
Glad it's fixed and I hope the problem doesn't return. Otherwise return the device
same with me,too.
don't know why.
This may tie into your post, ive had the phone for maybe 3 weeks. I have weird transition stutter happening. I dont think i noticed it before kitkat. But I took the kitkat update, and then after that the phone does it whenever. Inside apps or home screen, txt messaging whatever. Once it finishes the stutter the phone is fine. Since ive been seeing this more and more, I went ahead and reset the phone and started over, thinking it may be from an app or so. But even right after a reset it will still do it. Also what ive noticed after the kitkat update was a volume problem. I usually would just put the phone on speaker phone right after i dial someone and the speaker volume was real low. Even though you press volume up and the volume is already set to max. It still sounds low. What i would have to do is click the volume button down Once, then back up to high to have the volume go actually high. This happens on speaker or not. If this all makes sense, any help? I see you say you reflashed the phone again, was that reflashed to kitkat? if so how would i do that if I already took the kitkat update. Any help, Thanks.
---------- Post added at 12:18 AM ---------- Previous post was at 12:10 AM ----------
Sorry also back on your post with the pictures of the black icons, i have had that also happen before and after the reset.
Lost all the saved game data after upadte
racchi said:
Hello
I found many bugs in my Moto G Android Kitkat , and I wonder if this is a problem of Android or if my phone is having trouble manufacturing , I updated 2 days ago and have had problems in the transitions of the keyboard or spinning when they are not serious but I doubt that .
30 minutes ago if I had a serious problem with the interface, all the icons have gone blank and it was impossible to use , I had to restart my phone so that it can return to normal , I have taken a screenshot because that has alarmed me much happened when downloading an app from the store play enclose your image so they can appreciate.
All bugs I've found so far were generally graphics, transitions keyboard when was returning to the home , etc. .
Errors in operation for now none .
We do not probe reinstalling and I have not unlocked your bootloader , nothing, only actualize the Android , just took 4 days with the phone!
This is the new Kitkat bugs ?
Anyone have a problem like this?
Please can anyone help me with a tips ? [/QUOTE
The only issue after upadting to kitkat is I lost all the saved data on temple run 2. I was on ninth level and had to start from scratch. This is my first android phone and first upgrade ( obviously ) but I suppose this doesn't happen or shouldn't happen with everyone.
Click to expand...
Click to collapse
racchi said:
Hello
I found many bugs in my Moto G Android Kitkat....
Click to expand...
Click to collapse
Do you post your found bugs also on Motorola forum?
I am just asking, because complaining here at XDA would not solve these.
mokkami said:
Do you post your found bugs also on Motorola forum?
I am just asking, because complaining here at XDA would not solve these.
Click to expand...
Click to collapse
I think this is the according thread in the Motorola Forum
Wait you are the same Nicole as in the Motorola Forum?
So Motorola is also reading here ^^ ? :good:
Not really wondering....but somehow yes.
Feels so to be observed by Motorola........and they are reading how ppl are abusing their device
Hehe people can do whatever they want with their device, I'm not judging
Motorola decided to up their social media presence to gather feedback about bugs and issues this way and I occasionally ask to do troubleshooting steps and to provide logs on unmodified devices. It really helps - little bugs got fixed which otherwise might not have been noted and sometimes design changes are implemented as well.
I'll try my best to keep up with XDA but it's quite lively. If you think you found a bug feel free to send me a message to draw my attention to the according thread.
Cheers,
Nicole
So Nicole, i would like to use this opportunity for a request.
It is not about a bug but a, i think basic, feature.
I am verry happy with this device.
But i was truly disappointed when i realized that i had to download a third party app to share a contact via SMS.
That is the way Motorola is going though. If the stock ROM doesn't provide it you need an app for it. Motorola will change clearly annoying or broken stuff, but not too much else - updates are faster this way and that is what most people are looking for nowadays.
The LED light not flashing after a missed call is a good example: It's not flashing by design because the stock ROM does not provide this since ca 2008 or so I have been told
But it annoyed enough users so Motorola decided to change it.
Hope that helps.
Cheers,
Nicole
Anybody had any networking errors/drops
I Recently bought a XT1033 and it was working very fine with the Jelly Bean 4.3 OS .. but after upgrading to KitKat (4.4.2) I face network problems frequently. Network automatically drops... returns after a reboot/ toggling airplane mode. The symbol it shows on the top is a RED TRIANGLE WITH A CROSS ( + ) IN IT... Did anyone of you face any problems..like what I'm facing... Please suggest a solution/workaround if possible
Regards,
Jayesh
bugs i found after 2 week usage
1. serious one: the no sound when making call or attending one. have to restart the phone. happens 2 or 3 times a day
2. one mentioned in thread: icons vanishes aftr some usage
3. sudden battery drop while connecting to pc- phone shut downs
4. the dialer wont display on first click, have to click 'back' and then again click to see dialer
rahublathur said:
1. serious one: the no sound when making call or attending one. have to restart the phone. happens 2 or 3 times a day
2. one mentioned in thread: icons vanishes aftr some usage
3. sudden battery drop while connecting to pc- phone shut downs
4. the dialer wont display on first click, have to click 'back' and then again click to see dialer
Click to expand...
Click to collapse
I never had first your 3 bugs... Try a clean restore.
For the fourth one, I had this when I had the animations set to 0 in developer options.
After setting them to 0.5x the problem was gone.
Sent from my GT-P3110 using xda app-developers app
Hi,Racchi, i m also facing same problem..........

[Q] Slow Home Behavior

Hello everyone!
Let me start off by saying that i'm actually using an unrooted, officially update nexus 5, updated to the latest 5.0.1
I have no problem whatsoever, battery really seem to have improved, but lately i've been getting a strange behavior
After a period of use (it goes from a couple of days to a whole week) the phone oddly slows down when i press the middle button, to return back to the homescreen.
For example, if I'm using the facebook app, and watch a couple of videos along with opening a few external links, when i press the home button, the whole home "loads" from start. I mean, i literally see nothing for a second, then it slowly loads widgets and icons. After it's been loaded, everything works flawlessly again, but if i open facebook again, use it for a while and press the home screen, it loads again.
Mind that i have no custom drawer (i tried Themer, it gives me the same error, it says "loading homescreen" when the problem appears) but the problem is still there with the stock homescreen. I tried force-closing the apps i used, thinking about a memory issue, but to no avail. I have to turn off and turn on the device, and everything works wonders again.
Is there any app that could help me with this issue? I'd like to understand why it's doing this and which app is slowing down my phone.
g0ldb3rg said:
Hello everyone!
Let me start off by saying that i'm actually using an unrooted, officially update nexus 5, updated to the latest 5.0.1
I have no problem whatsoever, battery really seem to have improved, but lately i've been getting a strange behavior
After a period of use (it goes from a couple of days to a whole week) the phone oddly slows down when i press the middle button, to return back to the homescreen.
For example, if I'm using the facebook app, and watch a couple of videos along with opening a few external links, when i press the home button, the whole home "loads" from start. I mean, i literally see nothing for a second, then it slowly loads widgets and icons. After it's been loaded, everything works flawlessly again, but if i open facebook again, use it for a while and press the home screen, it loads again.
Mind that i have no custom drawer (i tried Themer, it gives me the same error, it says "loading homescreen" when the problem appears) but the problem is still there with the stock homescreen. I tried force-closing the apps i used, thinking about a memory issue, but to no avail. I have to turn off and turn on the device, and everything works wonders again.
Is there any app that could help me with this issue? I'd like to understand why it's doing this and which app is slowing down my phone.
Click to expand...
Click to collapse
I am not Sure whether this is 100% sure, But have heard that there is a memory leak issue in lollipop. Which might be the reason of ur problem. And the oly way get enough memory is to restart. But again, I am not Sure whether the above information is correct though.
keertikumar_ws said:
I am not Sure whether this is 100% sure, But have heard that there is a memory leak issue in lollipop. Which might be the reason of ur problem. And the oly way get enough memory is to restart. But again, I am not Sure whether the above information is correct though.
Click to expand...
Click to collapse
I've heard that too, but it's strange that it has appeared only now. I haven't had this kind of issue ever since i updated it.
The FB app is just real buggy. My personal theory is whatever that app does exposes the Lollipop memory leak.
MrObvious said:
The FB app is just real buggy. My personal theory is whatever that app does exposes the Lollipop memory leak.
Click to expand...
Click to collapse
Yep i know about that, the FB app is just horrible script-wise. Nevertheless, i've never had THIS problem. And even if i forceclose it, it doesn't solve the problem anyway.

Keyboard "freeze" following 6.0.1 update

Hi everyone,
My phone updated to Android 6.0.1 a couple of weeks ago, as the update rolled out.
Since then, I've been experiencing some sort of keyboard "freeze" while I type. The keyboard doesn't lag, it just stops taking in the strokes after having pressed a few letters. I have to stop typing for a fraction of a second and when I start again, it does take in the keystrokes (until it "freezes" again). I have uploaded a 20-second video to show exactly what the problem is, as it is hard to describe in details: youtu.be/5JI-Zsji85E (I cannot embed it as I am new to the forums)
This is annoying as I cannot type quickly, I periodically have to stop while I type.
I have a Onetouch Idol 3, 4.7 inches
Model number is 6039S
Android version 6.0.1
Build number 1BGD-UED2
I have already tried the following but none of these would work:
- Reset to factory settings
- Change keyboard (I use Swype but the same did happen through the stock keyboard)
- Turn off all animations
Any idea what the problem might be?
Used to love my Idol 3 until that update, any help would be appreciated!
I am in the same boat. I thought I was going crazy until I saw your post. Does your double tap the screen to turn it on also not work as expected? Just today I downloaded the Mobile Upgrade Q program and completely reloaded my phone. I'll let you know how things go.
bpjennings said:
I am in the same boat. I thought I was going crazy until I saw your post. Does your double tap the screen to turn it on also not work as expected? Just today I downloaded the Mobile Upgrade Q program and completely reloaded my phone. I'll let you know how things go.
Click to expand...
Click to collapse
I just realized it isn't only the keyboard, it seems to be the whole screen that stops working. As if the connection between the screen and the hardware got lost for a fraction of a second and then got back.
However, it can't be a hardware problem as it it intermitent: sometimes the phone will work fine for half a day and then the problem comes back for a few hours.
I never use the double tap screen to turn on so I wouldn't know :/ .
I'll be waiting to know if the Mobile Upgrade Q program worked for you!
have you made a factory reset after update to 6.0.1?
DallasCZ said:
have you made a factory reset after update to 6.0.1?
Click to expand...
Click to collapse
Yep I have, it didn't change a thing, which is why I tend to believe that the bug is due to the android version itself.
Yes, this is also my experience. My advice would be to stay the heck away from this update for now.

Why does my Google Pixel randomly reboot?

Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
marf3 said:
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
Click to expand...
Click to collapse
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
pradctgign said:
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
Click to expand...
Click to collapse
I noticed problems with my ear speaker as well. And i cant make phone calls. The phone doent respond anymore when i try to.
Same problem after android 8.0 update
If you have installed the latest Google phone/dialer app, that is likely the problem, was for me.
Find the app in settings and uninstall,it will roll back to a previous version and hopefully fix your issues.
Sent from my Pixel using Tapatalk
My pixel does the same thing, ever since I updated to 8.0, have you tried doing a factory reset? I haven't done it yet, I have been uninstalling apps for the last couple of days, when it is in safe mode it works good, but when it's not, it freezes and restarts. I'm going to try uninstalling the latest version on google dialer to see if it helps.
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
droid4lif3 said:
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
Click to expand...
Click to collapse
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
wrong place sry
Had this on my pixel xl. I was on the 8.1 beta.
factory reset, rolled back to 8.0
8.1 ota official
haven't had a reboot in over a week now
Murrzeak said:
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
Click to expand...
Click to collapse
Yea, the issue is back, has been for about 2 weeks. This phone is really starting to be a pain in the ass, I can't believe that it happens so often. Did you do a warranty fix?
That's a pity. Yes, I did. Got the device roughly two and a half weeks ago. Flashed 8.0 and then sideloaded 8.1 right away. Knock on wood, all good. But there's still a report every other day in Buganiser of a phone even on 8.1 doing this.
Got mine at release. November 16. Google won't replace it either. I have a one pixel brick
I have the same problem. However, it is not frequent enough on Android P beta. But as soon as I go back to the stable build, it starts to do the same thing. Did you guys have any luck resolving this or should I send it back to the vendor I bought it from. They won't replace the device in Pakistan but may be will fix it in some manner.

Is my phone on the way out??

Hi All,
I've had the phone about 8 months, UK model.
About 2 months ago, when scrolling in Wikipedia pages on Chrome browser, the display would alternate between normal and blue light (eye comfort). It still does occasionally.
From a few weeks ago, the keyboard sometimes take about 10s to appear.
A few days ago when on voice call from the phone other person can't hear me but I can them while voice call on Whatsapp is fine both ways. Restarting phone seems to solved it for now.
Then yesterday while trying to access settings from either the home screen or app drawer, it fails but you can see its attempting to as you see the settings screen momentarily then a message comes up saying settings failed to start several times and whether to restore by clearing history. Doing that doesn't work. The only way that I can is to touch and hold the settings icon till the search option comes up and then type the particular setting I want.
Before I do anything to fix this, are these symptoms an indication the phone is on the way to a complete breakdown? Would it be a software problem and I suppose the 1st step to fix is factory reset.
Has anyone experience this on their phone?
Reset the phone to factory settings
weqr said:
Hi All,
I've had the phone about 8 months, UK model.
About 2 months ago, when scrolling in Wikipedia pages on Chrome browser, the display would alternate between normal and blue light (eye comfort). It still does occasionally.
From a few weeks ago, the keyboard sometimes take about 10s to appear.
A few days ago when on voice call from the phone other person can't hear me but I can them while voice call on Whatsapp is fine both ways. Restarting phone seems to solved it for now.
Then yesterday while trying to access settings from either the home screen or app drawer, it fails but you can see its attempting to as you see the settings screen momentarily then a message comes up saying settings failed to start several times and whether to restore by clearing history. Doing that doesn't work. The only way that I can is to touch and hold the settings icon till the search option comes up and then type the particular setting I want.
Before I do anything to fix this, are these symptoms an indication the phone is on the way to a complete breakdown? Would it be a software problem and I suppose the 1st step to fix is factory reset.
Has anyone experience this on their phone?
Click to expand...
Click to collapse
Unfortunately it's the Oppo software that causes these issues... We hope we can unlock the bootloader soon and flash custom roms to remedy these problems since Oppo are just incompetent.
Chrome colour shift is fixed by typing into your chrome address bar and type: "chrome://flags" then search "Dynamic Color Gamut" and set it to disabled (or it was enabled, I forget since I didn't have the issue myself)
Oppo uses the wrong microphone on third party apps like whatsapp, signal, instagram etc. and we have to wait for an update to fix that. (Issue has been posted here before)
The rest of the issues you described sound like some software instability caused by the Android 11 update. You should save your data and do a factory reset.
If the issues persist after the reset and you didn't install any dodgy apps or modified the software using adb then consider sending the phone in for repair.
OK thanks for replies. So factory reset then...

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