Keyboard "freeze" following 6.0.1 update - Onetouch Idol 3 Q&A, Help & Troubleshooting

Hi everyone,
My phone updated to Android 6.0.1 a couple of weeks ago, as the update rolled out.
Since then, I've been experiencing some sort of keyboard "freeze" while I type. The keyboard doesn't lag, it just stops taking in the strokes after having pressed a few letters. I have to stop typing for a fraction of a second and when I start again, it does take in the keystrokes (until it "freezes" again). I have uploaded a 20-second video to show exactly what the problem is, as it is hard to describe in details: youtu.be/5JI-Zsji85E (I cannot embed it as I am new to the forums)
This is annoying as I cannot type quickly, I periodically have to stop while I type.
I have a Onetouch Idol 3, 4.7 inches
Model number is 6039S
Android version 6.0.1
Build number 1BGD-UED2
I have already tried the following but none of these would work:
- Reset to factory settings
- Change keyboard (I use Swype but the same did happen through the stock keyboard)
- Turn off all animations
Any idea what the problem might be?
Used to love my Idol 3 until that update, any help would be appreciated!

I am in the same boat. I thought I was going crazy until I saw your post. Does your double tap the screen to turn it on also not work as expected? Just today I downloaded the Mobile Upgrade Q program and completely reloaded my phone. I'll let you know how things go.

bpjennings said:
I am in the same boat. I thought I was going crazy until I saw your post. Does your double tap the screen to turn it on also not work as expected? Just today I downloaded the Mobile Upgrade Q program and completely reloaded my phone. I'll let you know how things go.
Click to expand...
Click to collapse
I just realized it isn't only the keyboard, it seems to be the whole screen that stops working. As if the connection between the screen and the hardware got lost for a fraction of a second and then got back.
However, it can't be a hardware problem as it it intermitent: sometimes the phone will work fine for half a day and then the problem comes back for a few hours.
I never use the double tap screen to turn on so I wouldn't know :/ .
I'll be waiting to know if the Mobile Upgrade Q program worked for you!

have you made a factory reset after update to 6.0.1?

DallasCZ said:
have you made a factory reset after update to 6.0.1?
Click to expand...
Click to collapse
Yep I have, it didn't change a thing, which is why I tend to believe that the bug is due to the android version itself.

Yes, this is also my experience. My advice would be to stay the heck away from this update for now.

Related

Data problems related to S2U2??

This may be nonsense but I'm beginning to get a suspicion about S2U2 potentially being the cause of data connectivity issues for me.
I'm hoping I'm wrong because it's such a great program and I've used it on my last couple of phones.
Basically when I had my Touch HD, I had to reboot it pretty much daily if I wanted my data connection to work, otherwise I would get connectivity problems, but they would always be solved by a reboot.
I never figured out why this was, even though it was mega annoying. In the end I installed a cab to do a scheduled reset each night and it helped quite a bit.
Since I got my HD2 it has behaved perfectly as far as data is concerned and has not had a single connection fail with use every day for emails & browsing, UNTIL I installed S2U2 yesterday late afternoon, then last night it failed to connect. Yes you've guessed it, a reboot solved it.
I know that's hardly conclusive and I'm hoping it's not the case as I love using this program as an unlock screen, but I was wondering if anyone else has had any problems like this?
I was wondering if it was somehow also linked to my carrier too. The reason for this is that my friend also had a Touch HD and used S2U2 and never had this problem but he uses a different phone company. He now also has the HD2, and has installed S2U2 again and is fine, but mine is acting up, so it seems weird that it happens to both my phones but neither of his....
I know I could remove it to see if the problem goes away but programs sometimes leave bits behind when you uninstall.
Cheers
Jim
I get problems either daily or bi-daily where I have to reboot my HD2 to get my data connection to work again, (its connected but doesn't work). Every time its solved by a reboot.
I dont have S2U2 installed. If you find the reason behind the issue let me know as I am about to start doing a search into it.
Hmmm, maybe it's just coincidence then. But why would it have worked perfectly up to that point though, that's the thing that makes me wonder.
Mine also appears to be fine in terms of still displaying the GPRS signal/sign, but trying to retrieve emails or open the browser etc gives an error. It's maddening, whatever causes it!
Same thing again this morning when I told the phone to get my emails - connection failed. Worked fine after a reboot.
I'll see what happens tomorrow. If it does it again then I'm going to uninstall S2U2 and see what happens from then onwards. If it doesn't fix it then I guess it'll be a hard reset on the cards....
Back to original HD2 screen lock from 2SUS
Dear all,
Can tell how to change back to original lock after installed disable the screen lock? I don't like 2SUS needed so long to slide...
Just uninstall it, then press your windows button and hit the lock softkey.
I've removed it myself tonight even though I'm a long term S2U2 fan.
Since installing it a few days ago I've had even worse problems with ghost unlocks than before.
Previously the only issue was accidentally cutting calls off, but with S2U2 in use (standard lock disabled) I had a text from a friend on Friday asking if I was drunk. Somehow, whilst locked in my pocket it unlocked and sent a gibberish sms!
Then today, it also somehow unlocked in my pocket and dialled my mum!
I'm just glad I wasn't playing Call of Duty when it happened or she would have just heard "Sh1t!!! You cheating f***!!! WTF??? You..... FFS!!!!" etc
But seriously - I love S2U2 from previous winmo phones but it's made my HD2 worse so I've uninstalled it tonight sadly.
Isn't there a working fix for these bastard hard buttons yet? I LOVE this phone but the bloody hard keys are ruining it.
Hi Cret,
Thank you so much for your response. I did remove 2SUS and selected the Screen Lock from pressing the Power buttom but it doesn't auto lock each time...
Can you tell what to do such change Registry or I need to restore the original setting?
Thank you, dude.
jakoo said:
Hi Cret,
Thank you so much for your response. I did remove 2SUS and selected the Screen Lock from pressing the Power buttom but it doesn't auto lock each time...
Can you tell what to do such change Registry or I need to restore the original setting?
Thank you, dude.
Click to expand...
Click to collapse
here we go use this cab or go to:
http://forum.xda-developers.com/showthread.php?t=583638 hack nbr 27
gdayhtc said:
here we go use this cab or go to:
http://forum.xda-developers.com/showthread.php?t=583638 hack nbr 27
Click to expand...
Click to collapse
he wanted it back... not disable...
Go to HKCU\ControlPanel\Keybd and change DeviceLockWhenSuspend to 1
This should re-enable the lock...
Thank you very much!
I will try to see it works on my HD2.
Mine was the same ie the lock would not return.
I already had BSB tweaks installed which had a toggle for the lock though, so I just activated that.
Cret said:
Same thing again this morning when I told the phone to get my emails - connection failed. Worked fine after a reboot.
I'll see what happens tomorrow. If it does it again then I'm going to uninstall S2U2 and see what happens from then onwards. If it doesn't fix it then I guess it'll be a hard reset on the cards....
Click to expand...
Click to collapse
Hi, did uninstalling S2U2 help on the connection failures?
Well, I only removed it last night but so far yes. I have not had to reboot the phone this morning and the data is working flawlessly.
Also - and this is a biggie! The battery life on the phone is MILES better without S2U2.
Normally the phone would be down to about 70% by lunchtime without even doing anything and it's still on 96% now - that's a massive improvement!
However, one thing has occurred to me as a possible cause of these issues - I've realised I was using a very old version of the program - v 1.5.
I think I'll try the latest one - 2.22 and have a look through the changelogs to see if there's anything mentioned in there along these lines.
Well, I only removed it last night but so far yes. I have not had to reboot the phone this morning and the data is working flawlessly.
Also - and this is a biggie! The battery life on the phone is MILES better without S2U2.
Normally the phone would be down to about 70% by lunchtime without even doing anything and it's still on 96% now - that's a massive improvement!
However, one thing has occurred to me as a possible cause of these issues - I've realised I was using a very old version of the program - v 1.5d.
I think I'll try the latest one - 2.22 and have a look through the changelogs to see if there's anything mentioned in there along these lines.
Here's two fixes right away in the next version relating to battery use:
- fixed the v1.50 issue of occasionally high CPU usage during idle.
- save more power than the old version when the device is sleeping.
v1.6
- removed option "Power Save" as the power leak problem is found & fixed.
I can't really be arsed reading through the rest of it but it's obvious there have been power issues addressed by subsequent versions so I'll try the latest and see how it goes.

[Q] Home screens duplicate or disappear when everyday reboot

Hi, i searched all over the internet.But i couldn't find anything related to this issue.Everytime i reboot my device in the morning,if i have 2 home screens , definitely one would be duplicated or one would be erased.I should say that duplicated screen or disappeared screen doesn't come back to its original position until i rearrange those screens.I'm on stock 4.4 Kitkat.I haven't root or did anything to the device.I don't know what causes this bug.Anybody have this same issue?I would appreciate any help.Thank you.
So no one encountered that kind of bug?
update to the latest 4.4.1 came out a couple days ago and see if that fixes the problem.
Are you running a beta of any launchers or just running the stock one?
Never had this issue when I was on stock 4.4.
let us know
mistahseller said:
update to the latest 4.4.1 came out a couple days ago and see if that fixes the problem.
Are you running a beta of any launchers or just running the stock one?
Never had this issue when I was on stock 4.4.
let us know
Click to expand...
Click to collapse
I haven't received the update yet.I am running the stock one.I hope the update will fix that bug.I will let the people know after the update.Thanks anyway.
Why do you reboot every morning? Just curious.
mistahseller said:
Why do you reboot every morning? Just curious.
Click to expand...
Click to collapse
Sorry, i expressed myself wrongly.I don't reboot every morning,just boot my phone after overnight charge.
Guys, I have the same problem. About twice a week I am losing one of my 4 home screens.
It always happens after a reboot of the N5. Always the 4th one is gone, and it doesn't come back if I do another reboot.
It's not at every reboot, but surely annoying, since the whole screen is gone.
Haven't had the problem with 4.4, started with 4.4.2.
And pls, no questions, why I reboot my device, this doesn't help to this topic.
Hi,
I am the one who started the tread.The bug is gone after the 4.4.2 update.Hope you find a way to fix that.
super_joe said:
And pls, no questions, why I reboot my device, this doesn't help to this topic.
Click to expand...
Click to collapse
Wrong, if you're rebooting cause you're having an issue it could be related to the problem of losing your screens. More information is always better and if you provide incomplete information then people will ask questions.
Please don't ask for help and then act like you're above the people trying to help. Thank you.
There is another bug regarding this and is it related to GEL where some people are ending up with an extra home screen and have to hold an icon and release to get rid of it. I am pretty sure it is related.
Sent from my Nexus 5
spitefulcheerio said:
Wrong, if you're rebooting cause you're having an issue it could be related to the problem of losing your screens. More information is always better and if you provide incomplete information then people will ask questions.
Please don't ask for help and then act like you're above the people trying to help. Thank you.
Click to expand...
Click to collapse
Every night, I turn my phone off. In the morning it will be turned on again
No technical reason.
It's a strange bug, never had this with other versions of Android / phones.
cenk1303 said:
Sorry, i expressed myself wrongly.I don't reboot every morning,just boot my phone after overnight charge.
Click to expand...
Click to collapse
Hi,
I have all the same problem about the disappearing additional home screens: it appens randomly(apparently) when ,at the moring, I turn on my Nexus 5.
(last standard firmware 4.4.2 on,GEL Launcher and Google Now disable).
I found this other strange thing: when i found disappearead additional home screens, if I had new home screens with only app in each, when I reboot, SOMETIMES, i found the old disappeared home screens(whit the preovious app icons in them)
I thought it was a problem of "Clean Master" "Delete Junk Files" operation but I cant reproduce the problem everytime.
Anyone have hints about this problem?
thanks
PS: Happy New Year!!
bishop2020 said:
Hi,
I have all the same problem about the disappearing additional home screens: it appens randomly(apparently) when ,at the moring, I turn on my Nexus 5.
Click to expand...
Click to collapse
It's the same for me. Today I turned on the phone and the last home screen was disappeared. No way to recover it. I'm thinking to install an alternative launcher.

[Q] Applications Problem in Lollipop

hello all,
It has been 2 weeks since I have update my OS to version 5(Lollipop) and in the last days i have experienced problem with apps that are installed in my phone. Once i open an app after 30s it will go away in background without any action from me. Yesterday i got an update for chrome and it made it worse, now i do have problem with keyboard it doesn't show in some cases were i do have to insert password.
Is there any solution to such problems?
best regards,
drini_83 said:
hello all,
It has been 2 weeks since I have update my OS to version 5(Lollipop) and in the last days i have experienced problem with apps that are installed in my phone. Once i open an app after 30s it will go away in background without any action from me. Yesterday i got an update for chrome and it made it worse, now i do have problem with keyboard it doesn't show in some cases were i do have to insert password.
Is there any solution to such problems?
best regards,
Click to expand...
Click to collapse
Since updating to Lollipop I've also experienced a number of issues, including laggy home screen (it's blank for a second or two before the icons start loading, whereas before it was immediate) and huge number of Chrome crashes. Anyone know if there's anything we can do, or should we expect an update from Google?
daemonios said:
Since updating to Lollipop I've also experienced a number of issues, including laggy home screen (it's blank for a second or two before the icons start loading, whereas before it was immediate) and huge number of Chrome crashes. Anyone know if there's anything we can do, or should we expect an update from Google?
Click to expand...
Click to collapse
Hi,
as i was not able to get any info regarding how to solve the issue, i did Factory Reset.
at the moment problem seems to be solved, i have left not installed now only 3-4 apps which I had before when the problem started.
2 hours after the operation finish i got nearly 10 google apps aupdate, chrome was one of them. it doesn't crash any more, keaybord shows up and works.
Also menu button works perfectly, when i press it all the apps show immediately, its doesn't take like 10-15sec for the apps to show up.
I do recomand to perform factory reset.
regards,

Update QF3 available for sprint 7/5/17

new update available. says "security , new device features " , its the android june security patch and possibly a new feature
If your using the no root hotspot it still works through update!!
It installs weird too after rebooting it restarts then the screen will black out and say "installing applications"
then it will say software is custom until the update notification at the top stops. even though it already popped up a toast that said successfully upgraded yet that still has to fill up (in the notification) then it all goes to normal seems smoother than ever
I am applying it right now, will follow up if I run across any issues.
Whentheworldends said:
I am applying it right now, will follow up if I run across any issues.
Click to expand...
Click to collapse
How big was the download?
297.58 mb
Trueno22 said:
297.58 mb
Click to expand...
Click to collapse
Thanks. So there is more than just security patch in it at that size.
All I know is the last update(not this one) broke my phone, My system app crashed randomly, vibration would continue to vibrate after calls were answered, very slow response and frequent random resets. Notifications would either not appear or not disappear. One time I lost all my home screen apps. The problems were so severe I decided to upgrade to the S8.
After this update my phone runs like new.... too bad I already decided to buy the new S8.... although my 'excuse' for needing it apparently has been fixed by this update, Now I just want the S8.
Mardibob said:
All I know is the last update(not this one) broke my phone, My system app crashed randomly, vibration would continue to vibrate after calls were answered, very slow response and frequent random resets. Notifications would either not appear or not disappear. One time I lost all my home screen apps. The problems were so severe I decided to upgrade to the S8.
After this update my phone runs like new.... too bad I already decided to buy the new S8.... although my 'excuse' for needing it apparently has been fixed by this update, Now I just want the S8.
Click to expand...
Click to collapse
yeah mines running smooth as butter. Just a note if you have that problem again (vibration etc) go into Stock recovery and clear cache it fixes it

Screen goes black, buttons don't respond, can get calls from other phones to me

Hi all, I have been facing a really weird problem for the past few weeks. Sometimes all of a sudden, my phone screen completely turns black, and the buttons (as well as the alert slider) stop responding. There is no indication whatsoever that it is NOT switched off. However when I try calling it from another phone, ring can be heard as if my phone is working fine. I don't understand where the problem lies. Any suggestions are welcome.
I am rooted with Magisk 19.3, Riru-EdXposed 0.4.5.1 Sandhook, Riru-Core v19.5.
Edit: Android Pie. OOS 9.5.10.GM21AA
I had this problem recently when accessing certain apks. Reflashing the firmware sorted it for me.
no root same problem to me after I update from Android 9 to Android 10
hallo dare said:
I had this problem recently when accessing certain apks. Reflashing the firmware sorted it for me.
Click to expand...
Click to collapse
Thanks I will try doing that.
Same problem here when opening quite a few apps. Issue didn't start until I updated to Android 10 (and rooted), on a converted T-Mobile variant. Wonder if that is the source of our problem. I'm sorely tempted to use the MSM tool and go back on TMO's Android 9 (and pray for a official update to 10). Unless someone can find a solution to this, rebooting the phone every time I want to open certain apps is a real pain.
NighthawkXL said:
Same problem here when opening quite a few apps. Issue didn't start until I updated to Android 10 (and rooted), on a converted T-Mobile variant. Wonder if that is the source of our problem. I'm sorely tempted to use the MSM tool and go back on TMO's Android 9 (and pray for a official update to 10). Unless someone can find a solution to this, rebooting the phone every time I want to open certain apps is a real pain.
Click to expand...
Click to collapse
It definitely is a A10 issue as I too have started to have this issue when opening games and ram extensive apps. A workaround is to open the game or app in split screen mode and once the app has started you can switch back to fullscreen mode or start the app from recents. That has worked for me 100% of the time. The 10.0.1 update seemed to make it worse because you have to reboot the phone to escape the black screen were as at first you could use gestures to escape the app.
mookiexl said:
It definitely is a A10 issue as I too have started to have this issue when opening games and ram extensive apps. A workaround is to open the game or app in split screen mode and once the app has started you can switch back to fullscreen mode or start the app from recents. That has worked for me 100% of the time. The 10.0.1 update seemed to make it worse because you have to reboot the phone to escape the black screen were as at first you could use gestures to escape the app.
Click to expand...
Click to collapse
Good idea using split screen, I'll have to start doing that for the time being. I moved over to Open Beta 3 and the issue is still there and worst as with 10.0.1. Hopefully OnePlus can nail this bug soon. It's turning a otherwise amazing phone into a headache.
I have the same problem. Running 10.0 rooted. For me, this has only happened when opening Youtube Vanced. One clever solution is to enable "Quickly turn on camera" and doublepress power if this happens. This launches camera and returns the screen to normal.
hallo dare said:
I had this problem recently when accessing certain apks. Re-flashing the firmware sorted it for me.
Click to expand...
Click to collapse
Experiencing this too, it does seem to be related to certain .apks, how bizarre is that? Really don't want to re-flash as I am encrypted... Can you dirty-flash with an encrypted system and not loose any data?
cantenna said:
Experiencing this too, it does seem to be related to certain .apks, how bizarre is that? Really don't want to re-flash as I am encrypted... Can you dirty-flash with an encrypted system and not loose any data?
Click to expand...
Click to collapse
I reflashed through TWRP and all data was fine. I'm encrypted too.
But it goes without saying, make sure you do a backup before flashing anything

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