Note 12 keeps crashing with most apps. - Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting

My note 12 keeps crashing and instantly exiting apps (going back to home screen). I often lose my work because of this. I don't know what's the cause. I tried uninstalling a lot of apps. My system keeps crashing to the home screen.

I noticed this on my tablet and found out it was an update to the Google Now app that caused crashing. I removed the Google Now widget from my home screen and that resolved the problem. Google released an update yesterday that seems to have fixed the crashing.

gmwright said:
I noticed this on my tablet and found out it was an update to the Google Now app that caused crashing. I removed the Google Now widget from my home screen and that resolved the problem. Google released an update yesterday that seems to have fixed the crashing.
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I'll check if you're right.
I don't have the google now widget on the homescreen.

If that doesn't help, try troubleshooting step 1: Factory reset.

Not only does mine crash constantly, but web pages constantly reload/refresh while you are reading them and it is driving me crazy!
And, yes, I've tried factory resetting.....

Related

[Q] Problems With Google Play And Random Freezes

Hi My Tab has exact ally the same software it came with except the launcher has changed to nova launcher, there is a problem when I go in to google play it loads then I tap the search button Then BOOM, (UNFORTUNATELY GOOGLE PLAY STORE HAS STOPPED.) I have cleared the catch and data uninstalled updates forced stopped, still the same will I have to do a factory reset?
Also I have not seen this happen but Sometimes you come back to the tablet press the power button nothing happens then you have to hold it down for 20sec so It must freeze when it is Idle Please Help or find the source of the problem thanks (Also If you want me to follow instructions, bare in mind I'm on a mac thanks!)
Do a factory reset and see if it fixes it. It sounds like something may be wrong when you installed an app somewhere. How did you get nova launcher on there? Sideload?
As for the freezing, is it when you charge it or simply when you leave it and come back to it later? Might be a sleep of death problem. Happened to my transformer a bunch.

Google Navigation causing reboots

It seems latest update to google maps is causing phone to Reboot. The phone is rebooting within 1 or 2 minutes after opening Google Navigation.
Here is the logcat. After rebooting there is a message which says new Sim Card added and phone must reboot and phone again reboots .
The phone is rebooting only when I start Google Navigation.
I tried to kill app -> clear data -> Uninstall -> clear dalvik cache -> reinstall from Google play store but no help!
I agree with you. Having the same problem. Using stock Ics rom
Sent from my HTC Sensation Z710e using xda premium
I had the same problem with Google Maps. I'm guessing they are related since Navigation uses Maps.
I just went to Manage Apps and uninstalled the recent update to Google Maps. Haven't had a reboot since.
Been facing the same problem. Any feature of Google Maps, be it Navigation, Location History, etc. causes the phone to reboot within a minute of use.
I had to restore the previous version to continue using the app.
Hope Google fixes this soon
Installing old version fixed issue for time being. You can find it here.
Same issue on my HTC Sensation, using 6.9 for 10m now with no reboots.
Also commented about this issue on Play Store
Same problem here...stock everything...
But it seems that I've managed to resolve the issue by uninstalling updates, then reboot (by powering off and with small pause to power back on), then install update again.
No crashes since then (for now)...post if it works for you...
had this happen today too.. good thing i wasent on my motorcycle.. this bug made me miss part of my movie i was going too.. =/
exxeHR said:
Same problem here...stock everything...
But it seems that I've managed to resolve the issue by uninstalling updates, then reboot (by powering off and with small pause to power back on), then install update again.
No crashes since then (for now)...post if it works for you...
Click to expand...
Click to collapse
Uninstalling the google maps app updates seems to fix this problem.

How to fix Unfortunately, the process com.google.process.gapps has stopped

Hi everyone, Just wanted to post this as I have found it to be useful for me.
I am sure some of you have seen this issue before or are experiencing it now. I have included a link to the youtube video.
what is the issue?
Recently after downloading the newest play store I started seeing an error message about unfortunately the process gapps has stopped working .
this was happening whenever i tried to add an account and when opening some of my apps including the browser and play store
.
it was annoying me but it would go away and the app would immediately open for me after so it was not that big of a problem.
I tried to solve the problem first by uninstalling updates to the play store in application manager
,
then by flashing roms and factory resetting
, however this did not help at all.
l
. finally last night at work my phone had three random reboots . my phone has never done that before
. I searched on google and found a very easy fix and once again my phone is like new
.
the fix.
settings/ application manager/scroll to left until you reach the all applications screen/ touch menu screen left of the home button/ reset app preferences.
here is the youtube link
http://www.youtube.com/watch?v=zt_alKha_-s

Note 20 Ultra having sudden crashing issues

This isn't my phone. It's my wife's. Her phone was working fine until a couple of hours ago. Now she has five apps that are crashing. There is an install notification in the notification area. When she taps it, it goes nowhere. Clear and swipe don't get rid of it. She goes into the update area and checks for an update and there were no updates available. Nothing was done to the phone before this all started happening. It was just sitting on a table.
I know nothing about these phone and how they work but I know that you all do. She's tried restarting the phone multiple times and it's made no difference. She's also uninstalled and reinstalled the apps. Any suggestions on how I might help her out?
Actually, we might have found and fixed the issue.
PSA: If your Android apps keep crashing, update 'WebView' and Chrome [Permanent fix]
Android users seeing constant app crashing can update the Android System WebView component and Google Chrome to fix the problem...
9to5google.com

Orientation sensor frozen

I'm using a Pixel, still on Android 9, and my orientation sensor (and accelerometer) have suddenly stopped working. However, it appears that it's a software issue as the auto-rotation still works when in Safe Mode. I've uninstalled every app that's been updated in the past two days (roughly when I think this problem began) but it's still a no-go. I've also installed a sensor test app and I find the sensors do work initially on boot, but freeze after 5 seconds or so.
Any ideas of how I might fix this?
Clear system cache.
You update, install or uninstall any apps recently?
I tried clearing the cache but it didn't change anything. I also uninstalled all the apps that had recently updated, restarting the phone each time, but the sensor is still frozen unfortunately.
ppuzzlerr said:
I tried clearing the cache but it didn't change anything. I also uninstalled all the apps that had recently updated, restarting the phone each time, but the sensor is still frozen unfortunately.
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Click to collapse
Factory reset time...
I have the same problem also with Pixel 1 and it happened on the same day (Oct 20)! The difference is I'm on Android 10.
After factory reset and backup restore it works.
After updating all apps, it still works.
After restart once all apps are updated... No work.
R
BHZero said:
I have the same problem also with Pixel 1 and it happened on the same day (Oct 20)! The difference is I'm on Android 10.
After factory reset and backup restore it works.
After updating all apps, it still works.
After restart once all apps are updated... No work.
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Click to collapse
Roll back to factory settings, one by one and find the culprit(s). Sounds like a rogue 3rd party app.
Once I have a device running well I almost never update anything. I'll run on the factory loaded versions for years many times. Result, no issues.
blackhawk said:
R
Roll back to factory settings, one by one and find the culprit(s). Sounds like a rogue 3rd party app.
Once I have a device running well I almost never update anything. I'll run on the factory loaded versions for years many times. Result, no issues.
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Click to collapse
Thanks for the help! How do I do this?
The return to factory settings is in the app under settings.
You can try uninstalling it otherwise.
I don't see that option all the time and you may have to hit uninstall for it to appear.
A forced stop might be enough for troubleshooting.
Typically I use my package disabler for things like this.
So I've done a factory reset with no restore (to keep it clean). Updated every app individually and restarted the device each time.
Updated GOOGLE MAPS. Rebooted.
Presto! All sensors are now locking up and battery starts burning away.
Disabled Google Maps, cleared cache + data, and rebooted. Problem did NOT go away. Now I'm doing one more (hopefully last) restore and will disable Google Maps right away.
Wow... did not expect it to be Maps...
BHZero said:
So I've done a factory reset with no restore (to keep it clean). Updated every app individually and restarted the device each time.
Updated GOOGLE MAPS. Rebooted.
Presto! All sensors are now locking up and battery starts burning away.
Disabled Google Maps, cleared cache + data, and rebooted. Problem did NOT go away. Now I'm doing one more (hopefully last) restore and will disable Google Maps right away.
Wow... did not expect it to be Maps...
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Click to collapse
I'm not, Gmaps updates are a back street abortion.
So it was the update that trashed it?
I always keep gmail and maps on the factory load version. Invariably updates make them less user friendly on a Samsung
I set Playstore settings for auto updates by wifi only.
I always keep wifi disabled, effectively preventing any auto updating. I also firewall block and disable Playstore unless I need it. It's a background pocket hog.
Updates generally cause more harm than good if the app is already running well...
I have the same issue, and after guessing which app was causing the problem I found out it's the Google app. I disabled it and all the sensors started working back and also automatic brightness. Also I tried leaving the beta updates of the Google app and whenever the Google app is active the sensors stops working. Probably Google trying to kill the pixel 1 or a new function conflicting with the sensors
Oh my god! I have the same issue! Stock Android 10.
Sensors work fine on Safe Mode, but on normal mode they sometimes don't work.
Same problem here, since a couple of days ago, some sensors (gyro, light, accelerometer, compas) stop working after a couple of seconds after reboot. I factory reset my pixel, I tried uninstalling GMaps, I tried deactivating Wifi and Bluetooth,... but nothing is working.
Proximity sensor still work though.
gmsalomao2 said:
Oh my god! I have the same issue! Stock Android 10.
Sensors work fine on Safe Mode, but on normal mode they sometimes don't work.
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Click to collapse
Have you tried disabling Google app as mentioned by cristejeda33 above?
I have the same issues, it happens when one or more apps get updated, don't now which one is causing it exactly, but the issue goes away after the next update, and comes back at the next update and so on ..., features like, adaptive brightness, tap to wake, lift to wake, display rotation os and in camera, youtube video rotation....... stopped working and the battery is draining a lot faster. thinking of getting rid of the good old pixel ..
blackhawk said:
Have you tried disabling Google app as mentioned by cristejeda33 above?
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Click to collapse
I stopped the services from the Google app and the sensors started working. And kept on working for some time after that. They keep stopping and coming back.
gmsalomao2 said:
I stopped the services from the Google app and the sensors started working. And kept on working for some time after that. They keep stopping and coming back.
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Click to collapse
Try disabling Google play Services... just a wild guess.
It's a dependency or a parent app of Google App that's maybe causing the trouble. These can be hard to ferret out... play with it.
You could just go shotgun and revert all Google apps to factory load version -if- it wasn't a system wide firmware update that triggered it.
I've experienced this too many times, updates break things.
On my N10+ I lock down all updates, especially firmware. I'm rarely updated anything because it causes trouble. Result is a very fast and stable operating platform with minimum maintenance required. When there is an issue it's much easier to track down as the system is a known and familiar quantity. My current load is over a year and a half old... still running strong.
Wife and I are using OG Pixels and a couple of weeks ago we both noticed massive battery degradation. Then we both realized that auto rotate is extremely slow as are a bunch of sensors. Skymap doesn't track anymore. Both our phones also get extremely hot.
Google brought us here and we see that stopping the Google app makes the sensors work normally again. Lots of issues being reported in the playstore for this app also. Would love to hear if anyone has made any headway working around this or are we screwed until an update comes out?
What's the best way we can report this to Google publicly? And put the link here
All accelerometer, compass, gyroscope and proximity sensors turned off a few days ago on my og pixel and after disabling the google app all the sensors are working again.
I had a look on the play store and the last update for the google app was on the 21st October, which is exactly when it broke.
I disabled google maps first, then the google app, then sensors worked, so i re-enabled the maps app, I then cleared the cache on the google app and re-enabled that too, and all is still working.
Thank you very, very much for finding the cause of this, I was about to factory reset the phone and then have to reload everything which may or may not have worked anyway. Your efforts are much appreciated, long may your technology function correctly.

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