[Q] Problems With Google Play And Random Freezes - Galaxy Tab 2 Q&A, Help & Troubleshooting

Hi My Tab has exact ally the same software it came with except the launcher has changed to nova launcher, there is a problem when I go in to google play it loads then I tap the search button Then BOOM, (UNFORTUNATELY GOOGLE PLAY STORE HAS STOPPED.) I have cleared the catch and data uninstalled updates forced stopped, still the same will I have to do a factory reset?
Also I have not seen this happen but Sometimes you come back to the tablet press the power button nothing happens then you have to hold it down for 20sec so It must freeze when it is Idle Please Help or find the source of the problem thanks (Also If you want me to follow instructions, bare in mind I'm on a mac thanks!)

Do a factory reset and see if it fixes it. It sounds like something may be wrong when you installed an app somewhere. How did you get nova launcher on there? Sideload?
As for the freezing, is it when you charge it or simply when you leave it and come back to it later? Might be a sleep of death problem. Happened to my transformer a bunch.

Related

Can't change wallpaper. Google search force close error pop up.

I can't change or even enter the wallpaper gallery due to a Google Search force close error.
If I press down on the homescreen and touch the wallpaper icon to change the wallpaper an error pop up immediately shows "Unfortunately Google search has stopped" with Report and OK buttons. (I have sent a report already).
Once you click either of the buttons it takes you back to the homescreen. If you try again the same thing happens.
Am I doing something wrong? Anyone else have this problem?
jezcgn said:
I can't change or even enter the wallpaper gallery due to a Google Search force close error.
If I press down on the homescreen and touch the wallpaper icon to change the wallpaper an error pop up immediately shows "Unfortunately Google search has stopped" with Report and OK buttons. (I have sent a report already).
Once you click either of the buttons it takes you back to the homescreen. If you try again the same thing happens.
Am I doing something wrong? Anyone else have this problem?
Click to expand...
Click to collapse
Maybe just a glitch, try to reboot the phone and try again bro.
gee2012 said:
Maybe just a glitch, try to reboot the phone and try again bro.
Click to expand...
Click to collapse
I've rebooted several times. Exactly the same thing happens.
Same issue. I have the LG G2 Verizon variant.
Sent from my VS980 4G using Tapatalk
Just to clarify, the OP has a Nexus 5? Or are you running the 4.4 launcher on a different phone?
Yadao said:
Just to clarify, the OP has a Nexus 5? Or are you running the 4.4 launcher on a different phone?
Click to expand...
Click to collapse
I'm on a brand new Nexus 5- non rooted, straight out of the box. I'm using the native, unmodified 4.4 launcher on a Nexus 5.
I did a factory reset in the end.
I think the problem lies with the automatic backup and restore of apps by google play.
After a factory reset I let google restore the apps to my phone automatically all in one go. This caused the same problem again. I couldn't change the wallpaper or even enter the wallpaper gallery again > pop up error message "Google search has stopped working."
I then did another factory reset and DIDN't allow google to restore all my apps automatically. I painstakingly restored each app one by one checking each time if a certain app caused the problem. (Yes this took hours) I didn't get the problem again.
So I think it was caused by google play restoring all the apps in quick succession. It seems to be too much at once. It must have corrupted something.
Now the phone works ok and I can change the wallpapers and have access to the wallpaper gallery.
Hmm, I wonder if it was trying to restore Google Search from the Play store and that caused an issue somehow. Did you try clearing it's app data before doing the factory reset? I've heard that has been a fix for people running the 4.4 launcher on other phones who have been getting FC's.
Yadao said:
Hmm, I wonder if it was trying to restore Google Search from the Play store and that caused an issue somehow. Did you try clearing it's app data before doing the factory reset? I've heard that has been a fix for people running the 4.4 launcher on other phones who have been getting FC's.
Click to expand...
Click to collapse
Thanks for the replies Yadao.
No, I cleared the Play store data and cache before the final factory reset. I think it did "restore" Google Voice search from my Galaxy Nexus. Perhaps it was that, that was causing a conflict.
jezcgn said:
I'm on a brand new Nexus 5- non rooted, straight out of the box. I'm using the native, unmodified 4.4 launcher on a Nexus 5.
I did a factory reset in the end.
I think the problem lies with the automatic backup and restore of apps by google play.
After a factory reset I let google restore the apps to my phone automatically all in one go. This caused the same problem again. I couldn't change the wallpaper or even enter the wallpaper gallery again > pop up error message "Google search has stopped working."
I then did another factory reset and DIDN't allow google to restore all my apps automatically. I painstakingly restored each app one by one checking each time if a certain app caused the problem. (Yes this took hours) I didn't get the problem again.
So I think it was caused by google play restoring all the apps in quick succession. It seems to be too much at once. It must have corrupted something.
Now the phone works ok and I can change the wallpapers and have access to the wallpaper gallery.
Click to expand...
Click to collapse
hey guys how to fix it i have this trouble too :好:

Android Lollipop 5.0 Stock Factory Image: "Couldn't add widget" on recent apps list

Android Lollipop 5.0 Stock Factory Image: "Couldn't add widget" on recent apps list
I just installed the Android Lollipop 5.0 factory image on my Nexus 5, thenrooted, and I'm getting a gray box on top of my recent apps list, I guess where the search bar should be, with the error message "Couldn't add widget". Reboot didn't fix the issue. Anyone have any ideas?
You've deleted Google search app
Sent from my Android 5.0 Nexus 5
That's not it because the search bar is there on my home screen. I should also mention that I rooted...
Weird, mine shows and I'm rooted and have removed a load of system apps. Have you removed system apps? If so which?
Sent from my Android 5.0 Nexus 5
I removed no system apps. But I logged in as guest and the search bar is correctly there. So it must be something corrupted for my user..
I have this too. I didn't remove anything, but I am rooted. Dunno if it had that before rooting.
Edit: This worked fine on the last preview and I don't think I did anything different this time. I did a new install (full wipe), rooted (Cf auto root) and restored stuff with Titanium (no system stuff other than text messages). I DID choose to restore my setting and such from Google this time when I logged in the first time. I think that might be the only difference.
Edit #500: Ok, it is working now. Not sure what I did exactly, but this is everything I tried in order more or less:
Cleared data for Google Search
Set Home back to Google Now Launcher (was Nova)
Reboot into safe mode (press power button, long press on "Power off")
Check if it works - it does
Reboot again
Done (set Home back to Nova, still works).
Maybe safe mode fixed it.
jobarr said:
I have this too. I didn't remove anything, but I am rooted. Dunno if it had that before rooting.
Edit: This worked fine on the last preview and I don't think I did anything different this time. I did a new install (full wipe), rooted (Cf auto root) and restored stuff with Titanium (no system stuff other than text messages). I DID choose to restore my setting and such from Google this time when I logged in the first time. I think that might be the only difference.
Edit #500: Ok, it is working now. Not sure what I did exactly, but this is everything I tried in order more or less:
Cleared data for Google Search
Set Home back to Google Now Launcher (was Nova)
Reboot into safe mode (press power button, long press on "Power off")
Check if it works - it does
Reboot again
Done (set Home back to Nova, still works).
Maybe safe mode fixed it.
Click to expand...
Click to collapse
I had the same exact issue you described, clean flash and then root, not sure if it was that way before root. I followed the exact same steps you did and it fixed it for me.
Good. I would suggest to anyone else to just try safe mode. Maybe that is all you need to do.
jobarr said:
Good. I would suggest to anyone else to just try safe mode. Maybe that is all you need to do.
Click to expand...
Click to collapse
Safe mode fixed it for me. I don't think some of my widgets carried over correctly from the upgrade from 4.4.4 so I was getting that weird error also on the recent apps screen. Safe mode will wipe them out so you can start over again.
Yeah, clearing google search data fixed it for me, but I reset my home screen and all my widgets are unconfigured, if safe mode works like most people have reported it to do, use that instead.
Clearing Google Search data didn't work for me. But booting into safe mode, then booting normally worked for me.
Guys, I have this problem and no of the 2 solution worked for me... Any help, please?
custom launchers
Looks like this is happening when using a different laucher than the default one. The same happens to me with solo launcher. As the new launcher takes care of the widgets it causes the search bar not to be loaded. Hopefully the devs for the custom launchers find a solution soon.
Solved with full wipe...
Fixed with safe mode
A safe mode reboot fixed it for me on a fully stock nexus 6 running 5.0 but, except for the evernote shortcut, every widget on every screen was removed (after the safe mode reboot). The fix remains after adding back all the widgets and after a normal reboot. After another safe mode reboot (just to check), all the widgets were gone again (had to add them back again but the fix remained.)
Safe mode fixed it for me.
Thanks!
NVIDIA Shield tablet, WiFi only version. Android 5.0.1
Safe mode ftw. Thank you.
I HAVE deleted google search app because its not needed and normally that is where the search bar would be... Any way to get rid of this "Couldnt add widget" message?
jobarr said:
I have this too. I didn't remove anything, but I am rooted. Dunno if it had that before rooting.
Edit: This worked fine on the last preview and I don't think I did anything different this time. I did a new install (full wipe), rooted (Cf auto root) and restored stuff with Titanium (no system stuff other than text messages). I DID choose to restore my setting and such from Google this time when I logged in the first time. I think that might be the only difference.
Edit #500: Ok, it is working now. Not sure what I did exactly, but this is everything I tried in order more or less:
Cleared data for Google Search
Set Home back to Google Now Launcher (was Nova)
Reboot into safe mode (press power button, long press on "Power off")
Check if it works - it does
Reboot again
Done (set Home back to Nova, still works).
Maybe safe mode fixed it.
Click to expand...
Click to collapse
Work perfectly! Thanks!
I got this same message after a clean 5.0.1 factory install. No root,recover, or 3rd party launcher, just whatever Google thought to backup to my account. I actually enjoy Google's Now Launcher, I left it as is
After a Safe Mode reboot, it worked fine

[Completed] Sony xperia m2, some kind of fake apps installing themselves over and over again.

I'm desperate, till two days ago I had a perfect phone just for my needs, nothing more. Then, all fo the sudden, some apps like Apus Launcher, Lock Protection, Mico (some kind of dating app) and other useless apps that don't even work keep installing. At first I thought I had a virus, so I factory reseted. They came back, so I tried reseting, and disabling auto recovery of data, changed google play account and etc... Now, here is the biggest problem. They are coming back, although at less speed. But the real problem is, MY PHONE WILL JUST TURN ITSELF ON ALL OF THE SUDDEN, GO TO THE GOOGLE PLAY PAGE OF THE APPS, AND START DOWNLOADING THEM. While they are being downloaded, my phone will block, showing "Loading launcher" untill they download and he will come back to normal again. Please, I am desperate, if anybody has any idea how to disable this.
XDA Visitor said:
I'm desperate, till two days ago I had a perfect phone just for my needs, nothing more. Then, all fo the sudden, some apps like Apus Launcher, Lock Protection, Mico (some kind of dating app) and other useless apps that don't even work keep installing. At first I thought I had a virus, so I factory reseted. They came back, so I tried reseting, and disabling auto recovery of data, changed google play account and etc... Now, here is the biggest problem. They are coming back, although at less speed. But the real problem is, MY PHONE WILL JUST TURN ITSELF ON ALL OF THE SUDDEN, GO TO THE GOOGLE PLAY PAGE OF THE APPS, AND START DOWNLOADING THEM. While they are being downloaded, my phone will block, showing "Loading launcher" untill they download and he will come back to normal again. Please, I am desperate, if anybody has any idea how to disable this.
Click to expand...
Click to collapse
Greetings,
Thank you for using XDA Assist.
Please have a look at the M2 homepage:
Xperia M2
Guides and other helpful information can be found in the General Section.
If you create an XDA account, you can post your questions in the Q&A Section.
Good luck and welcome to XDA!

I accidently disabeled/deleted the Google app

so I am an Idiot,
I had this issue with my headphones on my phone that google would pop up on random times to ask me wether I needed help from the voice support thingy.
So I looked up some video's on how to fix it and most videos said to just disable/delete the google app from my phone in App manager.
Everything went OK but when I wanted to go to my home screen, an error popped up saying there was no home screen...
I'm like; 'What the hell?!?'
so I turned off my device completely just to discover it wouldn't boot up correctly when I started it again.
now I am stuck with only my bootloader and I can't get back to factory mode, I did not root my device for any of your interests
pls help someone who knows something that might help me
Go to recovery when turning device on and from there do a factory reset?
tislist said:
so I am an Idiot,
I had this issue with my headphones on my phone that google would pop up on random times to ask me wether I needed help from the voice support thingy.
So I looked up some video's on how to fix it and most videos said to just disable/delete the google app from my phone in App manager.
Everything went OK but when I wanted to go to my home screen, an error popped up saying there was no home screen...
I'm like; 'What the hell?!?'
so I turned off my device completely just to discover it wouldn't boot up correctly when I started it again.
now I am stuck with only my bootloader and I can't get back to factory mode, I did not root my device for any of your interests
pls help someone who knows something that might help me
Click to expand...
Click to collapse
So you did something in settings, or are you rooted and used some app to delete stuff? The answer to your problems really depends on what you did.
As a quick fix, log into your Google account via a PC and find Nova Launch (or some reputable launcher) and push it to the phone, once it installed press Home and it should ask you to select your Home screen and make sure to tick "Always".
The real problem here is you tried to a fix a problem that didn't fixing, just a quick settings change... A quick thread started here would have probably got the quick answer of turning of Google Assistance Anywhere to fix the problem without messing anything up.
acejavelin said:
So you did something in settings, or are you rooted and used some app to delete stuff? The answer to your problems really depends on what you did.
As a quick fix, log into your Google account via a PC and find Nova Launch (or some reputable launcher) and push it to the phone, once it installed press Home and it should ask you to select your Home screen and make sure to tick "Always".
The real problem here is you tried to a fix a problem that didn't fixing, just a quick settings change... A quick thread started here would have probably got the quick answer of turning of Google Assistance Anywhere to fix the problem without messing anything up.
Click to expand...
Click to collapse
Hi, I did not root my this device and did not delete the home screen from TWRP, just from the application manager. but it's more than just the home screen. I said I've tried to restart the device but when I was booting it up again, I only saw the Motorola logo loading for like 15 minutes.
It does connect to my PC and it recognizes the device, but I can't find it in File Explorer.
I might try to install Nova launcher, just to see if it works or not.
thanks for the reply though
tislist said:
Hi, I did not root my this device and did not delete the home screen from TWRP, just from the application manager. but it's more than just the home screen. I said I've tried to restart the device but when I was booting it up again, I only saw the Motorola logo loading for like 15 minutes.
It does connect to my PC and it recognizes the device, but I can't find it in File Explorer.
I might try to install Nova launcher, just to see if it works or not.
thanks for the reply though
Click to expand...
Click to collapse
If your not rooted you couldn't have deleted the app needed, only disabled it. Pull down the notification shade twice (or with 2 fingers) and tap the settings gear, scroll to Apps, then scroll to the bottom where disabled apps would be listed and re-enable everything and reboot. If that still doesn't work, push Nova, and as a last resort you can perform a factory reset.
acejavelin said:
If your not rooted you couldn't have deleted the app needed, only disabled it. Pull down the notification shade twice (or with 2 fingers) and tap the settings gear, scroll to Apps, then scroll to the bottom where disabled apps would be listed and re-enable everything and reboot. If that still doesn't work, push Nova, and as a last resort you can perform a factory reset.
Click to expand...
Click to collapse
I don't think u get what I'm saying, I can't boot up my phone so I can't swipe down and go to the settings. thus leaving me with a useless phone.
tislist said:
I don't think u get what I'm saying, I can't boot up my phone so I can't swipe down and go to the settings. thus leaving me with a useless phone.
Click to expand...
Click to collapse
Then factory reset is your only option.
acejavelin said:
Then factory reset is your only option.
Click to expand...
Click to collapse
When I do that, it does the same thing as if I didn't. I don't really know how to push applications from my PC to my phone. Maybe I can try to redownload the google app through pushing.
acejavelin said:
Then factory reset is your only option.
Click to expand...
Click to collapse
never mind, I downloaded the Nova launcher on my phone just by going to the store on my PC and after it factory resetted, I got back my home screen, Thanks alot for the advice mate.
tislist said:
never mind, I downloaded the Nova launcher on my phone just by going to the store on my PC and after it factory resetted, I got back my home screen, Thanks alot for the advice mate.
Click to expand...
Click to collapse
Glad you got it working but I am a little confused...
Either way, it's like a wise man once said "It doesn't matter if it's duct tape or tie wraps, fixed is fixed". :highfive:

After the most recent Play Store update a lot of buttons stopped working/being unresponsive

Hello everyone,
After the recent Google Play Store update I have issues with multiple buttons being unresponsive to taps (nothing happens when you pressing them).
Already have tried every suggestion provided in the links below:
https://support.google.com/googlepl...store-or-apps-won’t-load-these-steps-can-help
https://support.google.com/googleplay/answer/7512202
Issue examples:
1. If I go into About section in Settings and tap on Play Store version, I get a pop-up stating that my Play Store is up to day with "Understood" button. If I try to press it, nothing happens, so I need to press "Back" button in order to pop-up to go away.
2. "See all reviews" button being unresponsive either. If you pressing it, nothing happens, all reviews are not being displayed.
3. What is the most important is that "Install" button stopped working either. When I press it, nothing happens, download does not start. Although weirdly enough I still can update already installed apps through Play Store.
As I have mentioned above, I have tried all suggested options below:
- I have removed and added my Google accounts back, then restarted and tried again - did not worked
- I have tried to delete the data and cache for Google Play Store, Google Services, Download Manager, then restarted and tried again - did not worked
- I have enough space on my phone and I am sitting within a meter from my WiFi router, so all these are not an issue.
- I have uninstalled all the updates for Google Play Store - it helps and button issue disappears so I can use Play Store normally for awhile, but only until the moment when Google Play Store forcefully updates itself and buttons issue come back again. Hence uninstall updates is only temporary solution to my problem. Would be nice to have permanent one.
I am on non-modified, non-rooted, stock Oreo 8.0, Xperia XZ1 Compact phone.
Did you report this issue to Google or the phone manufacturer Sony?
James_Watson said:
Did you report this issue to Google or the phone manufacturer Sony?
Click to expand...
Click to collapse
I did, they provided me the links in my original post and told me that if it does not help, then perform a factory reset... It is a little bit too big price to pay for fixing a single issue with one app and risking loosing important data on the way + struggling and loosing time with reinstalling all the apps that I have and setting them up.
As for the Sony support, no, I have not contacted them, but I hardly doubt outcome will be any better than Google support. They will probably tell me to do a Factory reset right away, or ask me to upgrade to Pie, which I do not want to, I am perfectly fine on Oreo.

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