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[Q] Problems With Google Play And Random Freezes

Hi My Tab has exact ally the same software it came with except the launcher has changed to nova launcher, there is a problem when I go in to google play it loads then I tap the search button Then BOOM, (UNFORTUNATELY GOOGLE PLAY STORE HAS STOPPED.) I have cleared the catch and data uninstalled updates forced stopped, still the same will I have to do a factory reset?
Also I have not seen this happen but Sometimes you come back to the tablet press the power button nothing happens then you have to hold it down for 20sec so It must freeze when it is Idle Please Help or find the source of the problem thanks (Also If you want me to follow instructions, bare in mind I'm on a mac thanks!)

Do a factory reset and see if it fixes it. It sounds like something may be wrong when you installed an app somewhere. How did you get nova launcher on there? Sideload?
As for the freezing, is it when you charge it or simply when you leave it and come back to it later? Might be a sleep of death problem. Happened to my transformer a bunch.

[Completed] Help me with tecmor T7

Hello. My friend has a chinese smartphone Tecmor T7 (when i checked imei i saw that brand was Ag-Tel and model ag-111.
He had apus launcher and coollauncher installed. With apus a lot of ads and virus was downloaded. I changed to cool launcher and the screen started to flashing. I tried to hard reset but the phone stucked at half. I removed the batery and turn it on again. Screen was flashing again (black to wallpaper) and now i couldnt even press the options from the top bar. When i hold te power button the box with the power off option is blank. I tried to hard reset again, wiped cache etc but all the same. I tried to find new rom to flash bit i couldnt find anywhere. I cant even find the smartphon on google. Any help aperciated.
I cant send photos cause im a new user

XDA Visitor said:
Hello. My friend has a chinese smartphone Tecmor T7 (when i checked imei i saw that brand was Ag-Tel and model ag-111.
He had apus launcher and coollauncher installed. With apus a lot of ads and virus was downloaded. I changed to cool launcher and the screen started to flashing. I tried to hard reset but the phone stucked at half. I removed the batery and turn it on again. Screen was flashing again (black to wallpaper) and now i couldnt even press the options from the top bar. When i hold te power button the box with the power off option is blank. I tried to hard reset again, wiped cache etc but all the same. I tried to find new rom to flash bit i couldnt find anywhere. I cant even find the smartphon on google. Any help aperciated.
I cant send photos cause im a new user
Click to expand...
Click to collapse
Hello
Please use the below link to register a XDA Account first, prior to start posting and replying onto our forums.
Join the Experts
When you complete your registration, I would invite you to post your request in the below forum as our team mates there should be able to help you:
Android Q&A, Help & Troubleshooting
Unfortunately, at the moment, I was unable to find any kind of information regarding the Manufacturer & Model you referred. During future contacts, the more information regarding it you could summon the better the support will be.
Best regards and good luck.
.

Blurred Game Apps which normally aren't blurred (didn't test non-game apps)

Just as title. It just started happening earlier today, which I'm not sure what could've caused it. (no falls or anything today in particular)
The blur is the exact same as Goodlock's blur feature when you opened the status bar (if you enabled it). I tried disabling it but some (yes not all of my games) stays blurred.
What I did earlier were reboot, which somehow fixes the blur. But at the same time, a different game app is blurred. More reboots and sometimes theres even less blurred games, and sometimes almost all of them are blurred.
Does it mean hardware failure?

hi, i am having the same problem. all my games are blurred on S6 Edge FB etc is fine
ekrezem said:
Just as title. It just started happening earlier today, which I'm not sure what could've caused it. (no falls or anything today in particular)
The blur is the exact same as Goodlock's blur feature when you opened the status bar (if you enabled it). I tried disabling it but some (yes not all of my games) stays blurred.
What I did earlier were reboot, which somehow fixes the blur. But at the same time, a different game app is blurred. More reboots and sometimes theres even less blurred games, and sometimes almost all of them are blurred.
Does it mean hardware failure?
Click to expand...
Click to collapse
hi, i am having the same problem. all my games are blurred on S6 Edge, but the likes of facebook and twitter are fine. i hope a solution happens fast!!

Hello. All my games are blurred too. It started two days ago. Rebooting doesn't help. Clearing cache doesn't help. I also uninstalled and reinstalled one game to see if that would help and it did not. I downloaded a brand new game and was able to play it just fine and then shut it off and this morning when I turn it on, that game was also blurred. I contacted my phone service provider yesterday as I figured it was something wrong with my phone, and they couldn't figure it out either. I've been Googling for an answer so if somebody has one out there, please, please, give us the answer on how to fix this.

Fixed mine
Hi mate, i cleared all my phone and boosted cache. Then turned it off for around 30mins then turned it back on it worked fine
Thanks
Scott

Same issue to me too
Juugen said:
Hello. All my games are blurred too. It started two days ago. Rebooting doesn't help. Clearing cache doesn't help. I also uninstalled and reinstalled one game to see if that would help and it did not. I downloaded a brand new game and was able to play it just fine and then shut it off and this morning when I turn it on, that game was also blurred. I contacted my phone service provider yesterday as I figured it was something wrong with my phone, and they couldn't figure it out either. I've been Googling for an answer so if somebody has one out there, please, please, give us the answer on how to fix this.
Click to expand...
Click to collapse
I am also having this issue in my S6 with some games and apps.
The only way to solve it is to fully reboot the device.
When it is up again I have to open the game inmediatelly.
If I open something else first, and then the game, it becames blur once again.

Fixed blurred games.
I found another thread on this site with a suggestion and it worked. Of course now I can't find that thread but found this original thread. Anyway, here's how I fixed it. Go into settings, application manager, game optimizing service and then click on more, and undo updates. After doing this it was still blurred so then I did a force stop on the game optimizing service and then everything worked again. All my games are clear and functioning normally.

Juugen said:
I found another thread on this site with a suggestion and it worked. Of course now I can't find that thread but found this original thread. Anyway, here's how I fixed it. Go into settings, application manager, game optimizing service and then click on more, and undo updates. After doing this it was still blurred so then I did a force stop on the game optimizing service and then everything worked again. All my games are clear and functioning normally.
Click to expand...
Click to collapse
If I could put up 100 Thanks, I would. This was driving me crazy for two days. The annoying thing is I don't have Google set up to auto update ANYTHING, so I thought it was potentially a hardware issue. Must be a Samsung app update... I'll have to freeze the Samsung app service, I think...

To Dalmus
You're welcome, but thanks really needs to go to Ekrezem and PiperTim. It was on another thread here at xda-developers. I appreciate when solutions are made in clear terms for those of us who aren't as tech savvy. That's why I made my post step by step clear. I hope it helps a lot of people.

I applied the same solution, but my GOS keeps auto-updating, and auto update is turned off! Is there a way to stop this nonsence? Is there an official forum or something where we can report it??

Blurry games on S6 edge v6.0.1
My question exactly: did all recommended. Cleared cache, cleared that other thing with a reboot (pressing on/off, volume up, home button) managed to play one game with no blurry image but it started all over again...
I have a Samsung s6 edge v6.0.1
All help very much appreciated

Mzlaki said:
I applied the same solution, but my GOS keeps auto-updating, and auto update is turned off! Is there a way to stop this nonsence? Is there an official forum or something where we can report it??
Click to expand...
Click to collapse
Exactly! Since the 28th march this nonsense is on.... anyone have already solved it?

Found a permanent solution
I've found a simple solution, no wipe cache no reflash, no nougat upgrade etc
All you have to do:
1. Update game optimizing service via galaxy apps store (and dont ever clear data or uninstall)
2. Install samsung game tuner via google playstore and set default to maximum quality (don't forget to save your settings) and restart. You can uninstall this after.

Issues with the Android Pie Update (Google Play Store and Camera -> Gallery App)

Hello everyone!
Today I updated my HTC U12 + (128GB) to the Android Pie version (9.0):
First I received an update of approximately 350 MB, which was downloaded and installed without any problem, the cell phone restarted without any problems (I clarify that my cell phone is encrypted and when it restarts, ask for a password to continue with the restart). For now everything is going well.
After a while the main update was downloaded (950 MB approx) and I had it installed as soon as the download was finished.
Again the cell phone restarted, he asked me for the password to decrypt it, but after that, it went completely black, he did not advance anything else for several minutes. Amid the panic, fear and despair, I pressed the power button to restart the cell phone, asked for the password again, and apparently charged the rest of the installation.
When I went to use the Camera application, the option thath appears in the lower right corner to see the last photos taken (like a gallery) is not working well, the application crashes and is not letting me see the photos taken. (Here goes the first problem).
Another problem I have is with the Google Play Store app: It doesn't allow me to download apps from the store, as if it were locked or something like that. (Here goes the second problem).
Now, the main problem is: Like any good engineer, any problem can be solved with a reboot to see if everything loads well, but I already tried and it didn't work. And following the good traditions of the good engineer, it can be said that I do a hard reset (erasing all the settings and content of the cell phone, which I also consider an effective solution, I will not deny it), but currently I am outside the country where I have hired My phone number, and for work I need WhatsApp (and as you know, I need a text message with the code to login), and I have no way to activate Roamming.
Can anyone help this good citizen with any advice, trick, recommendation or magic spell that does not involve formatting the phone and solving these problems?
Thanks!
PD: A friend with the "same" model (64GB) had no issues with the instalation, and we compared the camera version number, and everythings is the same.

Delete camera and gallery data in settings and reboot. If that don't work do a factory reset... Sometimes after an update it is necessary to delete old caches that get stuck

dioggo92 said:
Delete camera and gallery data in settings and reboot. If that don't work do a factory reset... Sometimes after an update it is necessary to delete old caches that get stuck
Click to expand...
Click to collapse
I have already deleted the cache of the applications with problems, but it still does not work properly.
Thanks for your answer and support with this.
(Until I can return to my country, I cannot do the hard reset... sadly)

no issues here since yesterday evening
So far it's great, very smooth, phone (64GB blue on TMO US w/ 128GB SD) is faster & battery life seems to have improved a lot though it's only 1PM here so we will see...
Upgrade went the same way like yours except I waited patiently to come back from the "blackout" after the decryption was done, thanks for the heads-up (though I usually wait a while anyway.)
UI is a tad more responsive - I have a lot running on my phone, I use it heavily for business all day long.
I like the clock's new location in the upper left corner actually more than the previous one - however the new UI design is a too bubbly and too colorful, too 'pop' for my taste, the previous one was far more elegant, I think. I will give it some time, see if I get used to it - if not I will just look up some more subtle theme.
I only had to re-apply my notification sound setting, everything else was kept intact so it's all good.
All in all I'm satisfied so far, very smooth upgrade - it did worth the wait, thank you HTC!

Blackview BV9900 closing all apps and widgets at reboot and sleep - please, help

My Blackview BV9900 phone kills all previously running, auto-start processes upon reboot and even when coming out of sleep mode after a few seconds/minutes, including its own accessibility suite app.
1. Widgets and auto-start apps like weather, antivirus, applock, screen lock, system network (from phone setting like LTE/UTMS), system accessibility suite app, etc., do not start automatically with the phone. All apps have to be started manually at each reboot of the phone.
2. Rebooting the phone kills all these and other auto-starting apps and resets them to "killed" even when they are in the whitelist. They are also killed after a few seconds of sleep mode.
The Blackview forums have offered no solution.(s) or workaround.
Software Version: BV9900_EEA_S900AA_V1.0_20200522V12_20200523-0035.
Please, suggest solution that can make me use it like other smartphones. I stopped using the phone after a few days of receiving it as a result of the frustrations experienced.

Hello,
I'am sorry, I don't have solution but the same problem.
I received a BV9900E a few days ago. it's a nice phone.
But... I have the same problem. I would like to put a custom launcher with custom widgets and custom animated wallpaper. But if I shut down my phone, I lost all my settings, the widgets and wallpaper. All must be reinstalled, and/or reconfigured.
I try to use whiteliste, did several tries and try various solutions found on the net but nothing helped ... I lose everything on each restart. Only stock widgets work.
I think I have found the beginning of an explanation here: https://bbs.blackview.hk/viewtopic.php?t=532725
Does anyone have a solution, can help?
I am not an expert for rooting phone and try like on the Blackview topic, but i don't find BV9900E/Android 10 specific stock ROM for now.
Any solution is welcome !
Thank you in advance for your answers.
Modèle : BV9900E
System : Android 10
Num serie : BV9900EQEE002138
Build : BV9900E_EEA_S900AA_V1.0_20201103V04

mierlu said:
Hello,
I'am sorry, I don't have solution but the same problem.
I received a BV9900E a few days ago. it's a nice phone.
But... I have the same problem. I would like to put a custom launcher with custom widgets and custom animated wallpaper. But if I shut down my phone, I lost all my settings, the widgets and wallpaper. All must be reinstalled, and/or reconfigured.
I try to use whiteliste, did several tries and try various solutions found on the net but nothing helped ... I lose everything on each restart. Only stock widgets work.
I think I have found the beginning of an explanation here: https://bbs.blackview.hk/viewtopic.php?t=532725
Does anyone have a solution, can help?
I am not an expert for rooting phone and try like on the Blackview topic, but i don't find BV9900E/Android 10 specific stock ROM for now.
Any solution is welcome !
Thank you in advance for your answers.
Modèle : BV9900E
System : Android 10
Num serie : BV9900EQEE002138
Build : BV9900E_EEA_S900AA_V1.0_20201103V04
Click to expand...
Click to collapse
I contacted the Blackview helpdesk who responded to me that that was how the BV9900 was designed to work, and that there was nothing that they could do; no work-around too.

Ok thank you !
I also asked Blackview helpdesk. No answer yet.
But if there are no solutions or i can't find any solutions, I will finally ask for a refund because I want to be able to do whatever I want with my phone. I bought a phone and not a forced bloqued system. it's not a problem for me!

gilbolong said:
My Blackview BV9900 phone kills all previously running, auto-start processes upon reboot and even when coming out of sleep mode after a few seconds/minutes, including its own accessibility suite app.
1. Widgets and auto-start apps like weather, antivirus, applock, screen lock, system network (from phone setting like LTE/UTMS), system accessibility suite app, etc., do not start automatically with the phone. All apps have to be started manually at each reboot of the phone.
2. Rebooting the phone kills all these and other auto-starting apps and resets them to "killed" even when they are in the whitelist. They are also killed after a few seconds of sleep mode.
The Blackview forums have offered no solution.(s) or workaround.
Software Version: BV9900_EEA_S900AA_V1.0_20200522V12_20200523-0035.
Please, suggest solution that can make me use it like other smartphones. I stopped using the phone after a few days of receiving it as a result of the frustrations experienced.
Click to expand...
Click to collapse
Same problem here with my BV9900 pro.
1. After reboot, some app is not auto start-up. If Mi phone, they can set Auto Start-Up.
2. App was killed, I already set Battery Not Optimized , and Locked in White List. But some apps no help.

Hello there, have someone updated this rom and rooted it?
I tried many times, downloaded the stock, flashed it, installed magisk/twrp rooted it.
But the BV9900_EEA_S900AA_V1.0_20200522V12_20200523-0035 will not work

gilbolong said:
I contacted the Blackview helpdesk who responded to me that that was how the BV9900 was designed to work, and that there was nothing that they could do; no work-around too.
Click to expand...
Click to collapse
May I ask if you ever found a solution? I just received my new Blackview BV9900E today and am trying to find out what is possible / or not to do with it.
Thank you in advance for any reply
Frankie

FrankieChen said:
May I ask if you ever found a solution? I just received my new Blackview BV9900E today and am trying to find out what is possible / or not to do with it.
Thank you in advance for any reply
Frankie
Click to expand...
Click to collapse
Greetings.
No solution from me yet. What I have tried to do is to avoid rebooting the phone after I have completed the settings.
So sad.

gilbolong said:
Greetings.
No solution from me yet. What I have tried to do is to avoid rebooting the phone after I have completed the settings.
So sad.
Click to expand...
Click to collapse
Thanks for taking the time to reply

Hi
There is a hidden app named DuraSpeed that mess things up . According to blackview it's only in android 9 , but i found it in my android 10. I disabled the app close functions there. Now things seems to behave better. Using the whitelist us not enough.. go to settings and then apps & notifications. Search for dura and open it

Thanks for pointing us towards duraspeed. I will try disabling it and provide feedback.

gilbolong said:
Thanks for pointing us towards duraspeed. I will try disabling it and provide feedback.
Click to expand...
Click to collapse
I have been running it disabled for a week now and my lock screen has a lot of more updates from apps. Messenger also works when phone is not used.
Below 15% battery I still have some issues on some apps (ring doorbell ) even tho I have configured android to override battery saving settings.
To me it seems that Duraspeed is a mistake in the andorid10 version for the phone carried over from the andriod 9 rom. Its supposed to only be on the android9 Rom for blackview.
I wish it was an easy way to just remove these proprietary power saving apps.
I have not tested if apps autostarts after reboot of the phone or if i have to manually start them.

Andreaswin said:
I have been running it disabled for a week now and my lock screen has a lot of more updates from apps. Messenger also works when phone is not used.
Below 15% battery I still have some issues on some apps (ring doorbell ) even tho I have configured android to override battery saving settings.
To me it seems that Duraspeed is a mistake in the andorid10 version for the phone carried over from the andriod 9 rom. Its supposed to only be on the android9 Rom for blackview.
I wish it was an easy way to just remove these proprietary power saving apps.
I have not tested if apps autostarts after reboot of the phone or if i have to manually start them.
Click to expand...
Click to collapse
Thanks for the response. Disabling Duraspeed seems to have worked.

I tried this : I fixed one line in the /system/build.prop file:
ro.freeme_freemanager=1
ro.hct_autostart_manager=1
In these lines you need to change 1 to 0
I tried a lot of solution, but nothing worked. This solution work perfectly!
Note: the launcher "Evie" v2.14.8 work well with or without this solution. This the only one application was working before a did this solution!