Database Info

Screen randomly turns black?

For the past two weeks or so my Sensation 4G has been acting strange. The screen randomly goes black and the only way I can get it working again is to pull the battery. Whats odd is that when the screen is black all the buttons at the bottom are still lit up, and when I touch them the phone vibrates just as it does usually. It seems as if the backlight has just turned itself off and doesnt want to come back on! Has this happened to anyone else, and if so, what is the remedy?

Do you have a custom ROM? ARHD had this issue
Swyped from my HTC Sensation

idavid_ said:
Do you have a custom ROM? ARHD had this issue
Swyped from my HTC Sensation
Click to expand...
Click to collapse
Nope, its as stock as the day I bought it from Tmobile.

Not happened here, but it is an issue that has popped up on the evo 3d. In fact phandroid just ran an article about it. Most people with the problem seem to be 100% stock.

The odd thing is that it only just started happening and I have had the phone for a while.

Happened to me too a few times. Gotta pull the battery everytime. I'm not sure what's the cause of it

Try a factory reset, and if that doesnt work, take it in, and get a replacement.

Its just irritating (and infrequent) at this time, so I am not sure I want to return it yet. If it becomes any more frequent I will certainly send it back however. I am thinking of getting a replacement anyway given that I also have the infamous dust under the screen issue.

[Q] Can you tell me what´s wrong with my screen?

Hi,
Just rooted my phone few days ago, and then one time I picked up my phone,
the screen was like this. Don´t know what is wrong. The phone works, and
the touchscreen works. I was actually answering a phone call, which I could do.
I could be related to the running I had just few meters while the phone was in my pocket, but I´m not sure.
Can someone tell me what is wrong, so I can maybe search the correct search word. It has not been very successful searching, faulty screen .

Can someone help me, Anyone?

What happens if you try to reboot it? Can you still get into CWM ? (if you have CWM)

I can access it but there is no display on the screen then, but I now I´m there through adb. but the screen only lights up when in the rom itself. I can also turn the screen off and on just as normal.

try using ddms.bat in the android/tools folder.I used it by taking using the screenshot function then hitting refresh when i smashed my screen on the old Legend

What Rom / kernel did you use?
Sent from my HTC Sensation Z710e using XDA App

I did this guide and then installed android revolution HD. And everything went well.

yaya it is now working again...
somehow the screen cable was a little loose, took it apart and assembled it and voila just like new. Thanks for pointing out ddms.bat

No problem i seem to replace ALOT of HTC screens and DDMS always help backup contacts and stuff before.

was just about to say about the flex cable being loose... that happened on my hd2

Desire S death after market AGAIN..

my phone is not rooted at all, i've just been using launcher pro.
Thing is, few months ago, the emmc chip thing has already happened to me.
While updating in the market, it hanged, i pulled the battery, and it died.
I sent it to HTC to repair and got it back. Phone has been smooth since then.
But few days ago I clicked update all, and it hanged again. Was stuck at the htc white screen for a while, but after constant on and off, i was sooo jubilant when the launcher pro loaded. So no problem after that.
but just now, i was just downloading one or two apps in the market, and it hanged again. I tried to turn it off and on, and so far it hasnt responded well..
it stops at HTC- quietly brilliant, the music rings, and nothing else happens.
(I am guessing this is a good sign? when my emmc chip fried, the music never played)
can anyone help me now though? i don't know what to do except hold both volume buttons and shutting down and restarting again.
i might have to pull out the battery at some point and restart.
i love the phone, but this really sucks big time.

Without intentionally meaning to offer any sympathy, am I right in thinking that after a battery pull killed your first device you then went on and pulled the thing again?
have you looked at this
http://forum.xda-developers.com/showthread.php?t=1284196
from my Desire S using XDA Premium

i know pulling the battery kills it, but i couldnt really do anything else..
well now i'm screwed again.
the thing is pretty much dead, and only gives me the white htc screen.
seriously, htc? if i were rich or had another phone replacement i'd throw this phone out the window at this moment.
now i'm not even in the country where i bought my phone and have my warranty ughh.. is htc's warranty global, or am i screwed?

thunder9111 said:
i know pulling the battery kills it, but i couldnt really do anything else..
well now i'm screwed again.
the thing is pretty much dead, and only gives me the white htc screen.
seriously, htc? if i were rich or had another phone replacement i'd throw this phone out the window at this moment.
now i'm not even in the country where i bought my phone and have my warranty ughh.. is htc's warranty global, or am i screwed?
Click to expand...
Click to collapse
Not much help now, but should you give HTC one more chance, and it locks up again, you can force a reset without battery pull by holding down both volume keys and the power button.
Sent from my HTC Desire S using xda premium

thunder9111 said:
i know pulling the battery kills it, but i couldnt really do anything else..
well now i'm screwed again.
the thing is pretty much dead, and only gives me the white htc screen.
seriously, htc? if i were rich or had another phone replacement i'd throw this phone out the window at this moment.
now i'm not even in the country where i bought my phone and have my warranty ughh.. is htc's warranty global, or am i screwed?
Click to expand...
Click to collapse
Wait... you said in your first post that you got past the white screen with green "htc" on it (the splash image) and onto the bootanimation (where it says "quietly brilliant" and plays the music... is that correct?
If it is, its a good sign. It means your phone is getting to the ROM and attempting a bootup. I hope you havent pulled your battery meanwhile!!! This thing may still be salvageable.
Do let us know if you can still get to the bootanimation...

the first few times it did run to the part where "quietly brilliant" came up with the music, but after that it never loaded, so i kept soft resetting many times but it would never load. Then it stopped loading pass the white HTC screen. When i soft reset, the phone blackouts for a few secs and that white screen pops up again. So there wasn't even a chance to do (volume down + power) to do a factory reset. I had to pull the battery.
Today I took it to the service center, since this is not the country where I bought my phone, it wasn't under warranty, and I will have to pay around $30 USD. it will be back by next tuesday though.
but seriously, how is this the fault of the consumer? I have not rooted or s-off my phone. It hanged while doing an ordinary phone function - downloading from the market. How is an average consumer supposed to know that he shouldn't be pulling out the battery? and he should need to know how to do all the technical recovery things himself?
f htc.. this is the last htc product i will be using in a few years.
second time it happened to this phone too, and like i said, it happened last week too, though i was able to reboot it after maybe 30 minutes.
the only one good thing is at least they gave me a temporary phone (wildfire) to use while my desire s is being fixed.

Same problem here with me, while trying to open htc likes, it hang and no response from power bottom, i waited for 2 min, still no response, so i pull out the battery, and re install and try to open my htc desire s, its doesnt power up, no response, it does not open even the white screen of htc, no vibration, its like an dead now, try to go to recovery mode, my clicking vol down+ power key. still there is no responce, i dont know what to do, as there is no htc sercive center in my country. guys please help me if there is any other way to make it alive, i ma really worried that its hardware problem or software problem, as i havent drop it or it has in contact with water, just it hang up and i pull the battery and reinstall. please guys help me

Touchscreen stopped working after soft brick...

Ok..
I had this phone for a while and I started using it again recently. I have fully replaced the digitizer/lcd bezel before with no problems (been a phone repair tech for 10 years) And it has worked fine.
The other night I reverted it back to stock because it seems to be the only way to get a constant data signal. Worked fine. I then updated it to the newest OTA update without a problem.
I then rebooted it and it stuck on a black screen loop with the buttons going on and off for hours. I spent 7 hours trying to figure out what was wrong, flashing, re flashing.. Nothing. Finally I get CWM recovery installed and find out my SD card is fried. So I put a new one in, and transfer over the roms I want t flash. 3 different roms, all with no touch screen.
Revert back to stock, still no touch screen.
Could something have gone bad on the board to have caused this? Is there something system wise not getting wiped that may cause this? Its to much of a coincidence that the touch screen and buttons would go out after all this happened.
Any help would be appreciated. Im waiting on a new digitizer now to check because Ive already gone over all the connections. But if its something software wise, Id like to try that before doing another digitizer replacement.
Thanks

funny you made this thread. i just got my hands on a soft bricked g2x that was stuck on the blue lg logo. after a quick nvflash it boots right up......but with no touchscreen. not sure if it ever worked as im not the original owner.
but i'll be keeping my eyes out on this thread for sure!

Id give a pretty to see inside both of your phones. Sounds like a bad contact on the ribbons.or one of them may have been ripped during a screen installation. I've never heard of the screen just up and quoting working without some major stuff happening to the phone. My guess is these screens were replaced with the wrong screen.just a guess though.
Sent from my LG-P999

grantusmantus said:
Id give a pretty to see inside both of your phones. Sounds like a bad contact on the ribbons.or one of them may have been ripped during a screen installation. I've never heard of the screen just up and quoting working without some major stuff happening to the phone. My guess is these screens were replaced with the wrong screen.just a guess though.
Sent from my LG-P999
Click to expand...
Click to collapse
I have done phone repairs for quite a few years, It wasnt a wrong screen and has worked fine for a year since its replacement. I have already opened the phone again and made sure all contacts were fine. What Im trying to figure out is if there is maybe some part of the system/boot that holds the touchscreen drivers and they have bee erased?
Again, I find its a huge coincidence that it worked fine up until this happened then as soon as its booting again, stops working... Which is why I think its a software issue.

Try touching the corners of the screen after booting up start with the top left and go clockwise. One of the roms used to mess up the connectivity between phone and screen. And that is supposed to reset the touch screen. A old g1 trick
Sent from my SGH-T999 using xda premium

HTC Touchscreen issue

Ok so my htc sensation has been working fine, had some roms flashed eg its rooted ofcourse ok but recently like in past couple of days when ever id turn the phone on its fine, once it goes to sleep/lock screen.. nothing it turns on but i cant touch anything it doesnt swipe and even if i hold the power button i have to pull out the battery.. it doesnt make sense to be a hardware issue since it works fine before hand.

Just tried to restore it to a old rom.. no luck once it goes into lockscreen..bye bye touchscreen..FKN

Update. ran OTA's on vemon rom... No help. turned off sleep mode at all in the hopes id be able to keep it on to reply to msg... this is screwed.
Edit: I called my phone and the touchscreen worked until i locked it...so i doubt its hardware issues because that it respond's when receiving a call.

hi, i think my problem somewhat was EXACTLY yours.
see, use your battery all the way til it shuts down. then pull out the battery and let it stay still over a night WITHOUT THE BATTERY IN IT.
afterwards, re-insert the battery and plug your phone into charge, but beware you WILL NOT TOUCH THE SCREEN AT ALL! then let it recharge fully and then check it out.
(in case it did not work, put a little portion of some alluminium foil on the little metal thing, a connector which connects the back of the phone to the cover then try again.)
--------------------------------------------
Sent from a shaken up HTC Sensation XE using... Whatever! Differs?!
That pretty "Thanks" button's waiting for you, if I helped

kinda pain in the butt but im sure ill give it a shot hopefully it works! bad issue to have with a phone though.

I gave it a shot and no luck at all..man this isnt a old phone..just randomly breaks.

So restored it and it happended again then i full wiped it and install AKOP rom and it works :/! Werid.!