Related
I want to try and establish the extent of this problem. Is everyone getting it eventually or should I return the phone? Please do not reply if you have had the phone for a day and not had the problem. It seems to only appear after a few days. It took 4 days for it to happen to me.
Having the exact same problem. It's when you're trying to unlock it while not in your hand. Really annoying. Also couldn't answer a call once when I had it in my pocket before, I assume the latter had something to do with heat, as it was pretty hot that day.
Anyone else?
Iv had mine since May 19th . I had loads of problems and had my first sensation replaced after just a few days. My second sensation had some memory problems till I did a factory reset and now its spot on. But I have never had any unlock problems.
Sent from my HTC Sensation Z710e using XDA Premium App
I've had my sensation for two weeks now... I have had no problems at all with it. It's going great for me so far! (touch wood)
No problems at all with my sensation (since 26th of May)
I have had mine since 19th too and no problems. Other than odd signal drops sometimes
alexp999 said:
I have had mine since 19th too and no problems. Other than odd signal drops sometimes
Click to expand...
Click to collapse
Same here.
Think I may return mine then. Just thought the problem may be inevitable but it looks like it might not.
Quick question for those with the screen problem... Do you have a plastic case, one of those that sit round the back cover? Have you also tried cleaning with a microfibre or other such cloth?
No case or anything, stock ROM. A reset has got rid of it for the moment but for other people it seems like it just comes back again and gets worse. Screen is clean. Has been cleaned just to check. Reset fix and delayed onset suggests a hardware issue to me.
Got mine on 20th May. Not a single problem at all. Used it already also during a trip abroad. Great handset, the best I have ever had! (The only issue is the locked bootloader which makes it impossible to Root and thus not able to use Mybackup Pro and some more apps)
Question for those who have not had the problem. Do you reboot your phone often (full power off). It occured to me that the reason some people may not have seen the problem is because it is rebooted (which seems to help) before it occurs. If you have had your phone on without a reboot for a week I think it is safe to say your phone is not effected.
+1 to having nothing but reception now and again
marioxmario said:
Question for those who have not had the problem. Do you reboot your phone often (full power off). It occured to me that the reason some people may not have seen the problem is because it is rebooted (which seems to help) before it occurs. If you have had your phone on without a reboot for a week I think it is safe to say your phone is not effected.
Click to expand...
Click to collapse
My current up time is 347 hours, according to battery stats. That's about 2 weeks. Before that, it was about a week. My phone has never crashed or rebooted by itself. I only rebooted because I ran out of battery.
more than 2 weeks now..now problems whats so ever with the screen or the lock !
My Sensation's touchscreen developed issues after about a week. The problem affects not only the lockscreen but also the scrolling in the application drawer (and elsewhere) and typing.
Changing the lock screen to anything that loads from the microsd seems to slow it down or render it unresponsive. Ie.. the photo album lock screen. Micro SD may be too slow or faulty.
Sent from my HTC Flyer P512
sjgore said:
Same here.
Click to expand...
Click to collapse
+1
Sent from my HTC Sensation Z710e using XDA App
It only happened to me once, but I was using an external battery charger that also had a usb port on it for charging the phone at the same time. It was for my Mytouch slide, and only if the phone wasn't in my hand. Using the charger I got with the phone I have yet to have the issue even when it wasn't in my hand.
Do the people that have this issue also have the wobbly screen issue where if you press the left or right side of the screen it compresses a little bit then bounces back?
Hi
just want to ask if anybody have encountered my problem with htc sensation.
my phone reboots and/or shuts off intermittently.
i had it fixed on the service center but still the problem persist.
i ask what action did they do, according to them they just re-flash it.
after a week the problem re-surfaces, would like to ask about your opinion on how to fix it. thanks in advance
best regards,
asakurahao
asakurahao said:
Hi
just want to ask if anybody have encountered my problem with htc sensation.
my phone reboots and/or shuts off intermittently.
i had it fixed on the service center but still the problem persist.
i ask what action did they do, according to them they just re-flash it.
after a week the problem re-surfaces, would like to ask about your opinion on how to fix it. thanks in advance
best regards,
asakurahao
Click to expand...
Click to collapse
are you running custom roms?
Got the same problem and i know one other Person who does. Problem stopped appearing for some time and now its back worse than ever with random shutdowns even during calls. Running Stock HTC ROM not rooted or anything. Found some clues on the internet that it might be caused by a SW Update that came from HTC. Nothing for sure though. All i know is that i am seriously looking for another device at the moment. HTC and Android devices are annoying me more and more lately. No Official Updates (or they take 6 months), Compatibility Issues... The list grows longer every day. I used to love Android Phones, especially the HTC Ones but they appear to be stuck.
Samson711 said:
Got the same problem and i know one other Person who does. Problem stopped appearing for some time and now its back worse than ever with random shutdowns even during calls. Running Stock HTC ROM not rooted or anything. Found some clues on the internet that it might be caused by a SW Update that came from HTC. Nothing for sure though. All i know is that i am seriously looking for another device at the moment. HTC and Android devices are annoying me more and more lately. No Official Updates (or they take 6 months), Compatibility Issues... The list grows longer every day. I used to love Android Phones, especially the HTC Ones but they appear to be stuck.
Click to expand...
Click to collapse
you have just been unlucky...i'm running custom roms and sometimes i get random reboot but now it is all ok!
send it back!
I had exactly this problem, phone kept turning off at random. Mine was totally stock, first time I sent it back they re-flashed but it started turning off again after about 2 weeks. I sent it back again, they changed the motherboard and its been working fine since then (touch wood!).
Also had random shutdowns. Got a new battery and the problem was gone. But now 4 months in on the new battery same thing starts to happen again. Beginning to thinks there's something wrong with the power management.
Sent from my HTC Sensation XE with Beats Audio using XDA
there is actually an issue on the power management, which is fixed with the ics update. If you can wait , you'll get an update from htc
if you cant, go ahead and flash a custom ics rom
I had the same problem before I bought a new battery and i hope it wont come back when the battery gets older. The problem was with 2G networks. If you turn the mobile network to WCDMA (3/4G) only in the settings, the phone shouldn't shut down. I hope the ICS update completely solves this
Sent from my HTC Sensation Z710e using XDA
I had the same problem as well. I flashed ICS and it would still shut off. I noticed it wouldn't ever shut off if it was just sitting on my desk except one time it shut off when on my desk and someone called and my phone vibrated. Turns out the battery connection wasn't tight enough and when moved around, it would lose power. I folded a small piece of paper to make the battery fit tighter and it hasn't shut off since (about a month)
Hi all, I have gone through this problem... I have done all troubleshootings S-off S-On different roms new sim car everything even flashed by service station not helped...on solution for random shut down for me was changing motherboard and after they changed my motherboard I haven't faced single issue... get board changed.
Issues
1) random shutdown
2)while calling some shuts down
3)If it shuts down it will again shut down imd. on 2-3 attempts then start properly.
4) when screen is off and u push power button u find phone down
5) Random shut down some time imd or it will not happen for for next 8-9 hrs.
Get mother board changed.
I was experecing the same issue.
Random reboots or random shut down !
Never when my phone is charging, only when it is on battery.
But I'm trying something, the auto brigthness ! I desactivate auto brigthness, for the moment no ramdon reboots or shut down anymore, was testing 2 days now ! Perhaps try this solution !
Sent from my HTC Sensation XE with Beats Audio using XDA
Try to remove micro sd card,test the phone and if it does work ok change the card,that was my solution.
3 users in my office are seeing this
3 sensation users in my office are seeing this too, the UE "powers up" when you attempt to wake the screen i'm taking logcat but i'm yet to determine if the phone is powering off at some time when the screen is off or when you attempt to wake it.
i am seeing the battery stats are all over the place after it boots up.
this does not happen when it is being charged.
the logcat from my phone sometimes say a process has crashed (latest 03-06 17:06:18.995 I/ActivityManager( 321): Process com.htc.ereader.drmengine (pid 2742) has died.) but not in the majority of my logs they just appear to stop,
if anyone is proficient at logcat analysis i can share a log taken of a failure.
the 3 users in my office have:
1X S off and ICS ARHD
1X S off and ICS (trips)
1X S off GB unbranded
any help would be gratefully received
**EDIT**
having just pressed the power button to wake the screen(19:00) the phone booted again i was able to check the logcat log file and it stopped logging at 18:02 so it appears to be crashing when going into sleep or when in sleep mode rather than when the wake command is issued
also: http://forum.xda-developers.com/showthread.php?t=1500966 looks like the same issue.
Same problem on HTC Sensation with ICS
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Hi
any news about this?. Is this problem caused by a hardware failure finally?
Thank you!.
krakou69 said:
I was experecing the same issue.
Random reboots or random shut down !
Never when my phone is charging, only when it is on battery.
But I'm trying something, the auto brigthness ! I desactivate auto brigthness, for the moment no ramdon reboots or shut down anymore, was testing 2 days now ! Perhaps try this solution !
Sent from my HTC Sensation XE with Beats Audio using XDA
Click to expand...
Click to collapse
I set my brightness manually, never really liked auto, and still got random reboots
Sent from my HTC Sensation XE with Beats Audio using XDA
Hi,
I fixed my problem (random shutting down) setting my network mode to 3g only.
sylvesta696 said:
I set my brightness manually, never really liked auto, and still got random reboots
Sent from my HTC Sensation XE with Beats Audio using XDA
Click to expand...
Click to collapse
as7 said:
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Click to expand...
Click to collapse
Well I got my battery replaced. Worked fine for about 3 months. Now the issue is back. I think it has something to do with the power management on the phone wearing down the battery. When I plug in my charger I feel electricity in the back cover and a humming sound in my headphones. Somethings wrong with the hardware. Going to send my phone in now
Sent from my HTC Sensation using XDA
as7 said:
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Click to expand...
Click to collapse
Im using custom ICS and getting this problem too. Another thread over here with similar problems:
http://forum.xda-developers.com/showthread.php?t=1475602
Defectus said:
Well I got my battery replaced. Worked fine for about 3 months. Now the issue is back. I think it has something to do with the power management on the phone wearing down the battery. When I plug in my charger I feel electricity in the back cover and a humming sound in my headphones. Somethings wrong with the hardware. Going to send my phone in now
Sent from my HTC Sensation using XDA
Click to expand...
Click to collapse
I get a weird humming feeling too, like a vibration as you run your finger over the back. Whats also weird is that if im holding the phone and then someone runs their finger on my hand, they also feel the static/vibration feeling. However as soon as I put the phone down the vibration feeling goes. Its so weird, if I send the phone off I'll be phoneless for weeks!
Very simple solution
Hi guys,
Most of us (myself included) are sometimes blinded by our knowledge of custom roms to not try the most obvious fix for this finally very simple issue...
I have a park of about 20 HTC sensation on my company and had the problem on several of them (mine is running a CM9 nightly , but all the others are stock). Had the motherboard/battery replaced on some of them, tried many settings (and on my phone, different roms) but it only offered a temporary and random improvement. I found the solution on a forum and I'm ashamed I never found it earlyer as it's so simple:
Remove your back cover and place a spacer (the thickness of one or two visit cards) between the top side (right part, just opposite to the connector) border of the battery and the chassis. This will ensure that the battery presses a bit harder on the connector. Without the spacer, you may notice that the battery is in a slightly skewed position, not totally parallel with the compartiment and therefore not pressing hard enough on the connector. We never had an unexpected shutdown since then !!!
this morning (and maybe 2 other times before) my screen blacked out and refused to turn back on. i am not rooted. any ideas why this would happen? i ended up having to pull the battery twice and then it's been working fine since.
thanks
then that was probably it...if it continues, do a factory reset
xmc wildchild22 said:
then that was probably it...if it continues, do a factory reset
Click to expand...
Click to collapse
ok. i'll keep an eye on it. hopefully it wont happen again.
polarbearmc said:
this morning (and maybe 2 other times before) my screen blacked out and refused to turn back on. i am not rooted. any ideas why this would happen? i ended up having to pull the battery twice and then it's been working fine since.
thanks
Click to expand...
Click to collapse
What ROM are you using? I've had that happen to me twice now. The buttons light up, I can hear screen noises, but a black screen. I pull the battery and reboot, everything is fine. I'm using DS_MOD.1.55.531.3, rooted and S-OFF.
Fuzi0719 said:
What ROM are you using? I've had that happen to me twice now. The buttons light up, I can hear screen noises, but a black screen. I pull the battery and reboot, everything is fine. I'm using DS_MOD.1.55.531.3, rooted and S-OFF.
Click to expand...
Click to collapse
not rooted, just stock. but the way you described it is exactly what happens. buttons light up, things can happen (you can hear it) but totally black screen.
polarbearmc said:
not rooted, just stock. but the way you described it is exactly what happens. buttons light up, things can happen (you can hear it) but totally black screen.
Click to expand...
Click to collapse
Are you on the 1.55.531.3 Stock ROM? That's what I'm running, just rooted.
Fuzi0719 said:
Are you on the 1.55.531.3 Stock ROM? That's what I'm running, just rooted.
Click to expand...
Click to collapse
yep. i figured i'd wait as long as i can before i decide to root (really don't have any reason to... i've always rooted my devices, my G1 and G2... just don't really have a need to yet with this phone)
I'm running Rubix v5.3 ICS Splashed, and the same exact thing happened to me tonight, weird...
Pulled the phone out of my pocket and screen was black. You could hear lock sounds and keys light up but the screen stayed black.
Pulled the battery and all is well again. This can't be a coincidence, can it?
This has happened to me periodically both on stock and on bulletproof, I never really gave it much thought though, because it was easily fixed by a reboot.
yellowjacket1981 said:
This has happened to me periodically both on stock and on bulletproof, I never really gave it much thought though, because it was easily fixed by a reboot.
Click to expand...
Click to collapse
i'll probably just end up forgetting about it soon enough, but it's just annoying that our phone should have an issue like that. if i had money to switch phones whenever i want i'd already have left it because of this issue, you know what i mean?
polarbearmc said:
i'll probably just end up forgetting about it soon enough, but it's just annoying that our phone should have an issue like that. if i had money to switch phones whenever i want i'd already have left it because of this issue, you know what i mean?
Click to expand...
Click to collapse
Happening twice in the six months I've had it is not a big enough issue for me to want to switch phones.
Fuzi0719 said:
Happening twice in the six months I've had it is not a big enough issue for me to want to switch phones.
Click to expand...
Click to collapse
It's been progressively getting worse, now I get just a black screen nothing coming up after multiple charges and battery pulls... praying it's not the screen and just a battery problem!
If it's fixed by a battery pull at first then it's most likely just a battery issue.
Indirect said:
If it's fixed by a battery pull at first then it's most likely just a battery issue.
Click to expand...
Click to collapse
No luck after battery pull, you think it's screen then or flex cable? The screen worked like 8 hours ago with minor black-outs one or twice a day to more frequently and random reboots like 6-8 just today!
Flex cable could cause flickering. You're really quite SOL with it then.
Sent from my Nexus S 4G using xda premium
Indirect said:
Flex cable could cause flickering. You're really quite SOL with it then.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
Would you suggest I get it repaired or something similar?
Yeah, you may need to get it repaired. :|
Anyone have their screen blink/flick on startup, on when you see sense rings for unlock. This doesnt happened all the time but you will notice it once awhile.
Is this hardware issue or software? Its not custome Rom I'm running. I tested out other and it sometime occur. On HTC One X it mention about this also.
Any input would be helpful. I don't like to flash Rom all over too see what caused it.
Sent from my HTC VLE_U using Tapatalk 2
I had an issue with Apex launcher. Every time I would select a folder on the home screen, the screen would pixilate, tile and flicker, not in that particular order. I uninstalled Apex and now everything is fine.
I read that the type of screen used on the One S has a type of matrix pixel or something that can be seen by a trained eye. Could that be what you are seeing.
hTc One S
I've been testing with this flickering. It noticeable if I restart my phone and look at the screen before the "sense ring" pop up. The screen will flick once. This occur on stock, custome Rom so I might think the hardware is acting up. This issued is known on HTC One X.
I restore back to stock Rom and move between app it also flick. Messed with brightness seen to help, but once I select auto brightness it come right back.
Man I'm not happy
Sent from my HTC VLE_U using Tapatalk 2
Talked to Htc rep. they might consider the display went bad. Usually, the screen shouldn't blink. Even when I reopen an app..it still flicker and turn black screen.
Next steps called back Tmobile and demand a exchange because I'm not happy with my $600 phones..that blink like strobe lights
Maybe I should never buy the first patch that released on launch day. LOL
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
https://www.youtube.com/watch?v=PrW9xwdGd38
Aydthird said:
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
https://www.youtube.com/watch?v=PrW9xwdGd38
Click to expand...
Click to collapse
That is worst then mine. My just blink sometime.
You should get a replacement. That is a bad backlights
Sent from my HTC VLE_U using Tapatalk 2
x1tyme said:
That is worst then mine. My just blink sometime.
You should get a replacement. That is a bad backlights
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
Well it was weird, it was fine last night, even had done a backup on clockwork. took it off the charger this morning and restarted it. looked at it later and half the screen was like that. I restarted the phone again and it only did what you saw, tried restart couple times still came back but later on as I was finally leaving home I was texting someone and it just went away?? tried restarting it again nothing... not coming back?? no idea why. I did see on youtube another person with a one X doing the full screen like that, SCary.
I would return it but I'm rooted 2 months in and had to buy from someone else's upgrade so I'm not even sure what they'll tell me if I take it to the store or talk to HTC
I got replacement from T-Mobile since there 90 days exchange warranty and guess what? My screen still does it. I went ahead called HTC for advice and rep. Told me it just parts of O.S.
For yours side, if you sent to HTC for a repair. They might check if you tamper with phone and will charge extra :what:..
Hopefully it won't do it.
Sent from my HTC VLE_U using Tapatalk 2
only once in a while, when on lowest brightness, the screen would flash up very bright, after pressing the on button but than goes back to set low brightness.
Don't have an Issue like in your video
I've reverted the phone back to stock, not only does it still do it, but it was doing it while on the restoring mode. I've called T-Mobile, they are sending me a new phone. Unfortunately now I will be getting a refurbished phone. Pretty unnoying.... Hope its not defective too in some ways.
Sent from my HTC VLE_U using XDA
my screen will have a black square in the top left that will occasionally flicker only on the home screen when I swipe through. Does anyone have this specifically? Really hope there is a fix, it is quite an annoyance.
mattmann95 said:
my screen will have a black square in the top left that will occasionally flicker only on the home screen when I swipe through. Does anyone have this specifically? Really hope there is a fix, it is quite an annoyance.
Click to expand...
Click to collapse
Nope, that's all you.
On an other hand, my phone is only getting worst every morning I wake up.
Sent from my HTC VLE_U using XDA
Aydthird said:
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
Click to expand...
Click to collapse
I have the same issue, but in a bigger area. I noticed that it happens when the screen is too cold.
First time it happened was when I was taking some pictures outdoors and it was under 0°C and snowing.
Second time also outdoors, strong cold wind, but above 0°C.
Don't know if this is really the cause, but it always happens under these conditions.
victinlauria said:
I have the same issue, but in a bigger area. I noticed that it happens when the screen is too cold.
First time it happened was when I was taking some pictures outdoors and it was under 0°C and snowing.
Second time also outdoors, strong cold wind, but above 0°C.
Don't know if this is really the cause, but it always happens under these conditions.
Click to expand...
Click to collapse
Mine originally started on a random morning, I live in Cali and phone usually on my bed so granted it's not under the blanket I'd imagine it stays fairly warm at nights. tho I had touched the screen with wet hands before and I've always been curious if that would have done it. I did since get a replacement which I haven't babied as much as the original one, it's been few months and seems to handle itself fine now (crossing fingers).
But if it happened once, it will happen again, mine came and went couple times, here is couple vids of the way it got... but eventually instead making a transparent gray, it was a full shade of it blocking that half of screen that wouldn't go away.
https://www.youtube.com/watch?v=cUM1FiLeb0c&list=UUvGuDLwvPLcA79xqQvL_OHA&index=7
https://www.youtube.com/watch?v=zM8rZc1_Pbk&list=UUvGuDLwvPLcA79xqQvL_OHA&index=1&feature=plcp
https://www.youtube.com/watch?v=21OaktvRsWU&list=UUvGuDLwvPLcA79xqQvL_OHA&index=6
So about an hour ago, I tried turning on my HOX from sleep, and to my horror I SAW NOTHING ON THE SCREEN.
After a while, I found out that the touchscreen was still responsive, and the bottom buttons were still lit. I tried to hard reset t by holding down the power button, but when my phone would restart, I would feel the vibration, but the boot screen/splash screen/EVERYTHING was pitch black - nothing showed up on my screen.
So I played around with it, knowing that my phone was on, but I couldn't see anything. I figured out after a while that if I pressed REALLY hard on the edges of my phone, my phone would flicker on - which proved to me that it was some sort of backlight issue.
All of a sudden, about 5 minutes ago, my backlight returned and everything is back to normal.
But now, I'm deathly afraid that it might happen again. What should I do? Should I go and get a replacement? Was this a freak occurrence? I'm on edge here :\
Why are you asking?! Go get that sucker replaced!
I'm hesitant because my current phone is rooted-ROMed-customized like crazy, and I was hoping someone would say something like "Yeah that's a one-time freak accident kind of thing", which would make it so I don't have to redo everything, haha.
Well in any case, since I'm here now already (and I know I can search the development forum) - what's the state on rooting/unlocking the bootloader for the newest HOX firmwares? Are there any issues with rooting/unlocking? Or is it a pain-free process like it was back in June-Julyish when I got mine?
lol I would def return it. I had similar issue . Here is a link for any rooting needs as well as how to relock and unroot your phone.
http://forum.xda-developers.com/showthread.php?t=1671237
Sent from my HTC One XL using xda premium
They will most likely honor the warranty because it could have just as easily happened to a non rooted phone.
Replace it.
Sent from my HTC One XL