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Hello everyone,
Today i installed my parrot bluetooth carkit. And after i connected a couple of times my phone became unstable.
So unstable that i'm not able to tap the screen.....
I don't know what happened due that i have hard resetted the phone a couple of times and even switched from m-rom to energyrom 3.0 with the same results.
Only one thing that was strange is that the touch pro start up screen with the red characters in the right bottom.
That after i flashed m-rom to energy rom that the touch pro characters in the middle were still different like the way that are made in m-rom. With the addition : powered by m-rom
So this means that the phone doesnt format his core
Help please give me any advice.
UPDATE:When backlight is dimmed, it will be bright if i touch it once. Afterwards it will maintain the same.
I have tried several roms and tried to restore my SPL aswell, without any results till now.
I'm getting desperate now. Due that i stays in the screen of ALLIGNMENT, so i'm really not able to start up anything from now.
Have you dropped your device recently?
Try flashing a stock/shipped rom and hard-reset when after flashing the rom when you get to the "Tap here to set up your device" screen.
I have a OIL spot in the screen when i keep it in bright light.
This could be occured when the phone was inside my bag during my beach visit.....
I guess the phone turned liquid by the sun....
Does somebody ever experienced the same issue?
fone_fanatic said:
Have you dropped your device recently?
Try flashing a stock/shipped rom and hard-reset when after flashing the rom when you get to the "Tap here to set up your device" screen.
Click to expand...
Click to collapse
I have a oil spot, and the raster of the phone with little dots in visible in the ligt.
I have made a repair order at HTC.
Which didn't satisfy me at all!
They told me that it is not covered by warranty. I was shocked, this will cost me around 70 euro to fix, and my shop warranty is still valid. So i called the shop to explain this.
And they said if this is not caused by a user, we will change the phone, but first we what to have a diagnose from HTC.
So i decided to let HTC pick up my phone . They will have a repair time of 5 up till 10 days.
That's fair, but i'm not really happy with this situation. Because i think that the screen is the most harmful component. And this means that if this part fails that my phone becomes obsolete.
I will post my conclusion after i got my phone repaired.
I will return to the STOCK spl and the original rom just for warranty purposes.
dont tell them that you spilt anything on it or dropped it. Although they will be able to tell if there is water damage to the device you might get lucky and they won't notice.
Now is the oil spot from leaving it in the sun or suntan lotion getting in the device?
fone_fanatic said:
dont tell them that you spilt anything on it or dropped it. Although they will be able to tell if there is water damage to the device you might get lucky and they won't notice.
Now is the oil spot from leaving it in the sun or suntan lotion getting in the device?
Click to expand...
Click to collapse
Nope nothing happened at all.
Thats the strange thing about this situation.
I was in the shadow of the sun and the bags were only filled with clothes. So it didn't drop or something else.
I was able to use my phone during the day.... and was getting more unresponsive during the time that went by.
So i will not accept any blame of myself, due that i have a warranty of 1 year from the factory which will not cover your display :S
But also have the store warranty... So i told the store that i will return the phone if there are any costs.
The store told me that they will wait on the diagnose of HTC which i have sent it to myself to reduce the time.
If the diagnose tells that it's not my fault, then i can return my phone probably.... He couldn't promise it due that i want to see the diagnose first.
So I will wait on HTC's conclusion.... And i'm afraid that they will try to blame me for it....
They better not I will be a pain in there arses
Hello, I have exactly the same problem. After flashing from energyrom 3.0 to Aurora, a few hours later, i couldn't get my phone out of lock. (slide a button to the right or left on your touchscreen)
I tried a soft reset, but the phone started up with the same locked screen. So, i tried a hard reset. From that moment on i got stuck at "align screen". I ve flashed several times with several ROM's but nothing. (by the way, whatever rom i install, the first screen always says: Energyrom by NTGZ28)
I used the trick to paste welcome.not on the micro card, to bypass the align screen. That works, but the touch screen doesn't work. I 've removed the protection of the screen, but that doesn't make a difference either. My device didn't fall, came into contact with water or anything that could harm the thing. Oh, when the backlight is dimmed, the screen reacts to tapping it. Please help me out ??
resolt the issue. Because of a lot scraches (spelled ok?), i removed the protective screen. When i put the new screen on, everything worked !
hivesnl said:
I have a OIL spot
Click to expand...
Click to collapse
i had does as well and then touch screen stopped working..
had to replace digitizer, unfortunately had to replace LCD screen and digitizer at the end (was not able to separate digitizer from LCD)
I need to align the screen again & again can any one help me out wer the problem lies
how did this happen? i also encounter a similar problem, when the phone gets warm... when i press on the right side, the click registers mode and more to the left... and when that happend, if i try to go to the alignment screen, it just hangs in there like.. forever... if i put the phone in standby mode, everything gets back to normal in a few minutes.. the problem repeats every time the phone gets warm...
Same
First i was also having the similar problem but now its totally unaligned i.e even after a time its same i click on extreme left it click on extreme right
nasty man... dunno why this is happening... so, my screen is dying.. damn :| what kind of mods did u do to your phone? software ones
I have the same problem! Seems this is an manufacturing issue that's affecting many Diamonds! Does the warranty cover this?
Same problem
Hi Guys,
i'm also facing the same problem,
i have hard resetted my mobile then for a week it worked fine and then again the same problem... damn i lost my all data while hard resetting.... does any one have solution.
did u guys found n e solution
crazymushroom88 said:
did u guys found n e solution
Click to expand...
Click to collapse
YEAH! ) i sent mine to warranty today, lol 15 long days at max until it will be back in my loving arms
i dont know if this might help
i used to have flickering screen, not being able to display alpha blend, transparencies or the colour black, and also not being able to keep the screen alignment (it resets everytime i soft reset the phone) ....
this happens when i used the latest update from htc.
it seems that the upgrade is not suitable for devices bought in 2008 as it has the ols original spl.
i read in the forum and found out that the radio, and the hard spl was part of the problem. so i read on and found that by using Olipro's hard spl 1.93 will fix most of the problem. but its for only gsm devices.
i flashed 1.93 hard spl and all my problems went away...
just sharing!!
i can see some leaked fluid above my screen ........... i cannot even explain it , because it's above the screen but i cannot touch it ........ so it's in between.....
i've had the same thing happen to me and sent it in for warranty.
came back ok for awhile, now its happening again. I usually just suspend my phone (power button) and give the LCD a rub that helps it a little, buts its quite unbearable at times.
I've sent it in to warranty for a second time today, warranty is expiring on the 8th of next month so they better fix it by then .
bevoc said:
i used to have flickering screen, not being able to display alpha blend, transparencies or the colour black, and also not being able to keep the screen alignment (it resets everytime i soft reset the phone) ....
this happens when i used the latest update from htc.
it seems that the upgrade is not suitable for devices bought in 2008 as it has the ols original spl.
i read in the forum and found out that the radio, and the hard spl was part of the problem. so i read on and found that by using Olipro's hard spl 1.93 will fix most of the problem. but its for only gsm devices.
i flashed 1.93 hard spl and all my problems went away...
just sharing!!
Click to expand...
Click to collapse
HardSPL didnt fix my problems have flickering (blurry/vibrating screen) but it disapears after setting the phone in standby and waking it up again.
bevoc said:
i used to have flickering screen, not being able to display alpha blend, transparencies or the colour black, and also not being able to keep the screen alignment (it resets everytime i soft reset the phone) ....
this happens when i used the latest update from htc.
it seems that the upgrade is not suitable for devices bought in 2008 as it has the ols original spl.
i read in the forum and found out that the radio, and the hard spl was part of the problem. so i read on and found that by using Olipro's hard spl 1.93 will fix most of the problem. but its for only gsm devices.
i flashed 1.93 hard spl and all my problems went away...
just sharing!!
Click to expand...
Click to collapse
HardSPL didnt fix my problems have flickering (blurry/vibrating screen) but it disapears after setting the phone in standby and waking it up again. (Only gets blurry flickery at boot)
My diamond only get flickery at the boot and by going to standby and back it disapears.
Guess im lucky
I have the same screen align problem. When the phone gets hot, the screen alignment screw up, similar to this one:
http://www.youtube.com/watch?v=5-IUzerAT0s&feature=related
I was told this is a hw problem as I've tried flashing different ROMs, update radios etc. but still doesn't help.
Right now I'm trying to avoid using the phone when charging or when it becomes warm. That seems to help a bit. Not sure if replacing the screen will help but a few folks here have suggested that.
ye iv had enough of this problem shall embark on replacing the lcd in a few weeks
JexL said:
ye iv had enough of this problem shall embark on replacing the lcd in a few weeks
Click to expand...
Click to collapse
Please do update if replacing the LCD does in fact get rid of the problem
JexL said:
ye iv had enough of this problem shall embark on replacing the lcd in a few weeks
Click to expand...
Click to collapse
dont think that actually helps - you'll prob need to replace the digitizer .
hello2004 said:
I have the same screen align problem. When the phone gets hot, the screen alignment screw up, similar to this one:
http://www.youtube.com/watch?v=5-IUzerAT0s&feature=related
I was told this is a hw problem as I've tried flashing different ROMs, update radios etc. but still doesn't help.
Right now I'm trying to avoid using the phone when charging or when it becomes warm. That seems to help a bit. Not sure if replacing the screen will help but a few folks here have suggested that.
Click to expand...
Click to collapse
Long story short: it is a hardware problem! nothing you can do to fix it via software... and it gets worse, so get it fixed
I have just received mine from service a few days ago... Of course i lost my warranty and I paid almost 200$ to get it fixed... The front case gets replaced entirely (that includes both digitizer and LCD), because it comes in one piece... all components are stuck together that is, even if you have a perfectly working LCD, it will be replaced anyway... Fortunately this helped and I am not experiencing any problems... Also I've been told that this problem may occur again, after some time (1-2 years), if the phone is heavily used (gps, connected on 3G + screen awake for a long period of time), and that the simptoms may vary: some get the digitizer / misalignment problem, others get weird spots on their lcd, etc...
Hope i didn't make to many mistakes and that my reply will help you understand and get your problem solved...
reflexivemedia said:
Long story short: it is a hardware problem! nothing you can do to fix it via software... and it gets worse, so get it fixed
I have just received mine from service a few days ago... Of course i lost my warranty and I paid almost 200$ to get it fixed... The front case gets replaced entirely (that includes both digitizer and LCD), because it comes in one piece... all components are stuck together that is, even if you have a perfectly working LCD, it will be replaced anyway... Fortunately this helped and I am not experiencing any problems... Also I've been told that this problem may occur again, after some time (1-2 years), if the phone is heavily used (gps, connected on 3G + screen awake for a long period of time), and that the simptoms may vary: some get the digitizer / misalignment problem, others get weird spots on their lcd, etc...
Hope i didn't make to many mistakes and that my reply will help you understand and get your problem solved...
Click to expand...
Click to collapse
I'm not too sure about that actually - how you stated the LCD / Digitizer and case comes all in one.
I've actually experienced the same issue, sent it back the first time. Fonebiz did not replace anything but a flex cable. Ironically, issue came back after a months time.
Sent it in a second time for warranty, i specifically included a note stating the issue - they replaced the LCD, but did not replace the digitizer; so guess what ? issue came back within the month.
Phone was finally out of warranty, i decided to send HTC a ***** email and they were very helpful and they've promised me a replacement. Waiting for Fonebiz to check for hardware faults if its all clear then i get a new phone
realazyjai said:
I'm not too sure about that actually - how you stated the LCD / Digitizer and case comes all in one.
I've actually experienced the same issue, sent it back the first time. Fonebiz did not replace anything but a flex cable. Ironically, issue came back after a months time.
Sent it in a second time for warranty, i specifically included a note stating the issue - they replaced the LCD, but did not replace the digitizer; so guess what ? issue came back within the month.
Phone was finally out of warranty, i decided to send HTC a ***** email and they were very helpful and they've promised me a replacement. Waiting for Fonebiz to check for hardware faults if its all clear then i get a new phone
Click to expand...
Click to collapse
i assure you cannot replace just the lcd, not without a hammer! I got my old part back, I can take some pictures of it, just in case And the digitizer is one and the same with the front case... the diamond is a very small phone, that's why there are no screws or other stuff to hold together the lcd and the rest of the case.
So unfortunately for you, they may have told you they replaced the lcd, but i think they did nothing :|
It is very clear that we had the same problem... the digitizer itself got broken... not some cable or lcd
anyway, if your phone has warranty, you are a happy man
So for a few minutes after boot the touch screen works fine, if I use the keyboard to navigate I can keep it alive for about 30 seconds then it won't respond, lights for the home, back, menu, and search keys flicker on and off on their own. Running Cyclonic, never had an issue with it before, just started a few days ago. Any ideas on how to fix it? Or should I just get a new phone?
The Chosen Bum said:
So for a few minutes after boot the touch screen works fine, if I use the keyboard to navigate I can keep it alive for about 30 seconds then it won't respond, lights for the home, back, menu, and search keys flicker on and off on their own. Running Cyclonic, never had an issue with it before, just started a few days ago. Any ideas on how to fix it? Or should I just get a new phone?
Click to expand...
Click to collapse
try restoring a backup then flashing the newest touchscreen update in the development thread
Still pretty buggy, it works more, but still not too responsive.
I had a problem that started like this. Eventually it just stopped.. Took it to Sprint because they claimed they could "fix" it. Nogo. Insurance covered it for free tho.
= Free phone. Just took two days. bam. Still frustrating run around. Fat chick cut me in line at the store. >:-(
THEsunnypiglets said:
I had a problem that started like this. Eventually it just stopped.. Took it to Sprint because they claimed they could "fix" it. Nogo. Insurance covered it for free tho.
= Free phone. Just took two days. bam. Still frustrating run around. Fat chick cut me in line at the store. >:-(
Click to expand...
Click to collapse
Might just do that, Although I have been thinking about just getting a new phone since my contract is about up.
I've been having problems with my touch screen recently, it is just randomly unresponsive.. I also have a dead spot about 3/4 of the way up the screen, about as wide as my pinky all the way across the screen. It is quite annoying and frustrating because I have to constantly rotate my phone to be able to touch certain links or options. Isn't the Shift EOL?
bilgerryan said:
I've been having problems with my touch screen recently, it is just randomly unresponsive.. I also have a dead spot about 3/4 of the way up the screen, about as wide as my pinky all the way across the screen. It is quite annoying and frustrating because I have to constantly rotate my phone to be able to touch certain links or options. Isn't the Shift EOL?
Click to expand...
Click to collapse
Yes the Shift is scheduled to be EOL. But for everyone having touch screen issues. If you try a few different fixes, and they do not work. Then your next step should be to RUU back to stock. If it resolves the issue your golden. If that still doesn't resolve the issue, then it's time to take it back to Sprint. But at least this way your Stock Unrooted so they cannot blame it on something you did. Some Sprint centers, or even third party centers will not touch the device if it's rooted.
Actually there's been a dead zone for touch in my shift since I got it. And because of a whole bunch of crazy mishaps I got screwed it off insurance.. It's been less than a year, does HTC have a one year warranty like most phone companies?
Yes they do. But make sure when you take it in it is NOT ROOTED. Or they will insist it was something you did.
prboy1969 said:
Yes the Shift is scheduled to be EOL. But for everyone having touch screen issues. If you try a few different fixes, and they do not work. Then your next step should be to RUU back to stock. If it resolves the issue your golden. If that still doesn't resolve the issue, then it's time to take it back to Sprint. But at least this way your Stock Unrooted so they cannot blame it on something you did. Some Sprint centers, or even third party centers will not touch the device if it's rooted.
Click to expand...
Click to collapse
Thanks, I'm going to RUU back to stock.
Let us know how it goes.
It didn't doe my dead spot the last time but I'll give it another try tomorrow, if it solves some of the other weird problems I'm having I'll be happy
back to stock last night, and today the screen completely failed
The Chosen Bum said:
back to stock last night, and today the screen completely failed
Click to expand...
Click to collapse
Damm that sucks. Time to take it back to Sprint.
Well I had the opposite effect, I RUU'd back to Froyo (cuz it was already on my computer) did all the OTA updates and rerooted, and my problems seem to be fixed.. Should have done it awhile ago but my laptop is sketchy right now.. Easiest way to know if you gotta take it in or not plus you're back to stock so you can take it in.. try it if you're having touchscreen problems
bilgerryan said:
Well I had the opposite effect, I RUU'd back to Froyo (cuz it was already on my computer) did all the OTA updates and rerooted, and my problems seem to be fixed.. Should have done it awhile ago but my laptop is sketchy right now.. Easiest way to know if you gotta take it in or not plus you're back to stock so you can take it in.. try it if you're having touchscreen problems
Click to expand...
Click to collapse
Glad it worked for you .
I'm not sure if it's lag or what, but my phone screen won't come on. I think it's a ribbon that was disconnected or something though. For about a few hours if I were to press power to see the lock screen, all I saw where a bunch of rainbow static. Then I powered my phone on and off because nothing would work and now it's jut black! Does anyone know what's wrong? I can't boot into clockwork so I don't think it's a rom problem. Does anyone know the problem or have any idea to fix? Anyone I should ask specifically?
maybe water? even having my phone in the bathroom while i take a shower cause me that
It's not water, I never bring my phone close to place with water :/
can you boot into the screen where there are 3 droids with the skateboards? (i not sure whats the name)
I think I can boot and my phone still works, because it still rings when someone calls and it still vibrates when someone text it, but I just can't pick up or reply (because the screen won't come on). I should be able to boot into that thing, but I can't anything :/
well bro sorry i cant help you :/ maybe it could be the screen,the ribons or somethings loose. did it fell?
aznangel1408 said:
I think I can boot and my phone still works, because it still rings when someone calls and it still vibrates when someone text it, but I just can't pick up or reply (because the screen won't come on). I should be able to boot into that thing, but I can't anything :/
Click to expand...
Click to collapse
Seems like either broken ribbon that connects the screen to the "motherboard', or dead screen itself. That's exactly how 1 of my phones died (it was too complicated to disassemble and fix it myself)
But once I had similar problem with my TP2, the screen first become unresponsive to any touch, and then it went just black after restart (and every next restart). However all keys did work.
Hard reset somewhat helped, the screen actually came back, but it was still stuck on setting up Windows Mobile (if you know WinMo: the part where you calibrate touchscreen), apparently "touch" part of the screen didn't work.
I thought it is ribbon or screen assembly, but since all the keys worked I flashed another ROM and what do you know: all problems went away. It worked fine for as long as I had it. I never figured out what caused it/was the problem.
koete said:
well bro sorry i cant help you :/ maybe it could be the screen,the ribons or somethings loose. did it fell?
Click to expand...
Click to collapse
MT4GS said:
Seems like either broken ribbon that connects the screen to the "motherboard', or dead screen itself. That's exactly how 1 of my phones died (it was too complicated to disassemble and fix it myself)
Click to expand...
Click to collapse
Yea I think that's the problem here. I think I'm just going to borrow a friends mt4gs to use and navigate recovery and do a back up and just buy a new one and restore. Thanks for all the help guys
So about an hour ago, I tried turning on my HOX from sleep, and to my horror I SAW NOTHING ON THE SCREEN.
After a while, I found out that the touchscreen was still responsive, and the bottom buttons were still lit. I tried to hard reset t by holding down the power button, but when my phone would restart, I would feel the vibration, but the boot screen/splash screen/EVERYTHING was pitch black - nothing showed up on my screen.
So I played around with it, knowing that my phone was on, but I couldn't see anything. I figured out after a while that if I pressed REALLY hard on the edges of my phone, my phone would flicker on - which proved to me that it was some sort of backlight issue.
All of a sudden, about 5 minutes ago, my backlight returned and everything is back to normal.
But now, I'm deathly afraid that it might happen again. What should I do? Should I go and get a replacement? Was this a freak occurrence? I'm on edge here :\
Why are you asking?! Go get that sucker replaced!
I'm hesitant because my current phone is rooted-ROMed-customized like crazy, and I was hoping someone would say something like "Yeah that's a one-time freak accident kind of thing", which would make it so I don't have to redo everything, haha.
Well in any case, since I'm here now already (and I know I can search the development forum) - what's the state on rooting/unlocking the bootloader for the newest HOX firmwares? Are there any issues with rooting/unlocking? Or is it a pain-free process like it was back in June-Julyish when I got mine?
lol I would def return it. I had similar issue . Here is a link for any rooting needs as well as how to relock and unroot your phone.
http://forum.xda-developers.com/showthread.php?t=1671237
Sent from my HTC One XL using xda premium
They will most likely honor the warranty because it could have just as easily happened to a non rooted phone.
Replace it.
Sent from my HTC One XL