I have an HTC Sensation, that won't turn on. It shut off or crashed one night, and now when you push the power button it either shows a blank black screen, or it goes to the white bootloader screen and freezes.
The phone is not rooted or Romed, it's running stock software, why would it do this? I have never tried to modify the software on this phone, it just crashed and burned one night, while my wife was playing a game on it. Is there anything I can do to get it running again?
I've tried removing the battery, letting it sit overnight and putting it back in, but same issue.
mostly these correspond to hadrware failure. If you are on stock nothing can be done
dead phone
stokedboss said:
I have an HTC Sensation, that won't turn on. It shut off or crashed one night, and now when you push the power button it either shows a blank black screen, or it goes to the white bootloader screen and freezes.
The phone is not rooted or Romed, it's running stock software, why would it do this? I have never tried to modify the software on this phone, it just crashed and burned one night, while my wife was playing a game on it. Is there anything I can do to get it running again?
I've tried removing the battery, letting it sit overnight and putting it back in, but same issue.
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Hi,
did you resolve your problem? my sensation died yesterday, don't know what to do..
i was also playing some game while it happened :/
Cheers,
magda
No, I'm pretty sure the device is dead, I can't seem to get to out to do anything.
Related
My HTC was working fine yesterday until it froze at one point and it wouldn't respond to any buttons including the lock button (which has never happened before except occasionally during incoming calls). I did a battery pull and at first it would only vibrate and remain a black screen, though I could see that it did light dimly when I pressed the power button. After about 20 battery pull attempts it went back to showing the splash and screen and the phone turned on succesfully. After about 10 minutes it froze again, I did a battery pull and now it only showed the splash screen and froze, occasionally showing a red light in the top left corner. My phone was already on low battery so this process went on for another 25 minutes or so (vibrate + screen, freezing on splash screen, or booting then freezing) until I gave up. I came home and charged it overnight while it was off, and it was fully charged this morning, but now it won't turn on at all, it only vibrates once with the screen lighting very dim for a moment then just has a black screen.
I've been searching for a solution for the last 3 hours, seems it could be a range of things but nothing I've tried has worked. I'd appreciate the help, I already spent £90 on getting the screen repaired a couple weeks ago, I don't really want to spend more especially if for some reason HTC decide it can't be repaired under warranty.
Are you s-off and running a custom Rom? It so can you provide details on Rom, kernel and firmware?
There were threads a few weeks back about sensations randomly dying.
Thanks
s-off?
No I'm not running custom ROM.
Came acrosss a few other threads with similar threads but my problem seems to be a combination of everyone else's problems, so I'm a bit lost
are you under warentee? Your stock so there should be no reason at all for HTC to deny your warentee. I'm curious, have you tried to put a different battery in? To see if possibly your battery has gone bad? Worth a try? Even though it says full charge maybe its gone bad? Wouldn't hurt to try. If not and new battery won't work I'd definitely look into warentee repair. You have not altered your device so they definitely should honnor repair.
Sent from my HTC Sensation Z710e using xda premium
Hi:
I have a HTC sensation 4G. I really like the phone. However, about 3-4 months ago, my phone suddenly switched off. When I restarted my phone, it got stuck on the HTC logo and wouldn't go further and switch off. It would start again, show the white screen with the HTC logo and switch on again. It wouldn't go any further and kept doing so in a loop. I thought there could be 2 possible reasons for the same: 1.) software issue or 2.) Hardware issue. I was pretty sure it was not a software issue as I had not made any changes in the software. I took it to a HTC repair center. The repair charges they were asking were freakingly high (300$!!). I didn't get it repaired from them. However, they gave me the exact reason of the problem. They said that it was a hardware issue and often happens with the phones when battery of the phone is removed while the phone is running. If this is done multiple times, such an issue can arise. I had done it multiple times before the phone had stopped working. I then got the phone repaired from another shop paying a third of the price. He didn't give any guarantee if the phone works. But the phone started working after the repair.
Very recently though, I was using my camera and as soon as the flash came on, the flash light got stuck. The phone was, however, working. But I couldn't get the flash to switch off. So I thought of restarting my phone. The phone switched off and when it turned on, it had the same problem. It is stuck in a loop on the HTC logo screen. I think this could be a software problem. What can i do to repair it?
Another thing I want to mention is that I am unable to go even in the recovery. When I try to go in to the recovery, it switches off and shows the HTC screen again. On one occasion when I tried to go into recovery from the boot screen, it showed a message that the battery voltage is low, please change the battery immediately. So i thought it is a battery problem and I looked up on the internet to find a solution. Somewhere I read that sometimes the gold plated contact points on the battery get scratched and corrosion happens. One solution was to clean the corrosion and try again. I did but didn't work. Also, when I try to charge the phone (because the battery voltage is low), even if the phone is switched off, its starts up again automatically without pressing the power button. Then it keeps going in the loop.
I don't know what the problem exactly is. Do i need to change the battery? I am running official HTC ICS ROM. Please help me with a solution.
It will be of great help. Thank you!!
Android lover
Hey I have a sensation 4g. All has been well until today. I was at work and got an email. Went to check it but the screen wouldnt turn on. This has happend several times since using Viper rom, which is why I switched to energy. I pulled the battery and went to turn it back on.
Since than all I get out of it is a brief lighting of the screen followed by a boot vibration. After that the screen stays off and it "boot vibrates" at regular intervals never displaying anything. Attempts to get into the boot loader for recovery are met with the same.
If I plug a charger into it the charge indicater lights for about 15 seconds than turns off. Occasionally I can see a red light in the upper left hand corner.
I have used a htc g2 battery held against the pins as a known good battery so I have eliminated my battery as bad.
It is rooted, was running ICS Energy rom.
adb does not detect the device nor does linux or windows, but thats not too unusual since it technically doesnt turn on.
I am assuming that the thing is totally dead for whatever reason, but on the off chance someone has any ideas Im all ears, I love this phone.
azethoth said:
Hey I have a sensation 4g. All has been well until today. I was at work and got an email. Went to check it but the screen wouldnt turn on. This has happend several times since using Viper rom, which is why I switched to energy. I pulled the battery and went to turn it back on.
Since than all I get out of it is a brief lighting of the screen followed by a boot vibration. After that the screen stays off and it "boot vibrates" at regular intervals never displaying anything. Attempts to get into the boot loader for recovery are met with the same.
If I plug a charger into it the charge indicater lights for about 15 seconds than turns off. Occasionally I can see a red light in the upper left hand corner.
I have used a htc g2 battery held against the pins as a known good battery so I have eliminated my battery as bad.
It is rooted, was running ICS Energy rom.
adb does not detect the device nor does linux or windows, but thats not too unusual since it technically doesnt turn on.
I am assuming that the thing is totally dead for whatever reason, but on the off chance someone has any ideas Im all ears, I love this phone.
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Maybe it was a hardware failure. how many times does it vibrate? there is something called qualcomm diagnostic mode that htc phones sometimes get happens when the hboot gets corrputed/damaged. depending how many vibrations you get some people have had luck attempting to blind boot a pc58img.zip to the bootloader to flash a ruu. but since your phone isnt being recognised by the pc as anything i wouldnt hold out to much hope how many vibes do you get?
You might be in diag mode, as heavy_metal_man said.
Does QHSUSB_DLOAD come up in Device Manager?
neither windows nor linux recognize the device at all.
as far as the vibration. I call it a boot vibration, as it is the same intensity and duration of the normal boot vibrate you get on power up.
Its a single vibration of about one second. After that every about 30 seconds it vibrates again.
I did try to shove a P58IMG.zip onto the sd card but I figured that was a long shot anyway and of course nothing happened.
Just out of curiosity have you tired another battery? I know you did check it but one time I was charging my device with a perfectly good battery, it wasn't low, and my device made a weird noise like a high pitch noise then went black. I had no charging light, no life what so ever. I thought I was completely screwed thinking something fried my device. Out of desperation I put another fully charged battery in. Then my device sprang back to life and I haven't had any trouble since. I never figured out what happened. But I was so Glad it worked. So just for curiosity do try another battery. It can't hurt to try it. In my weird case it worked. Like I said earlier the weird part was my battery was good! Not dead! So it won't hurt to just try. You have nothing to lose. I do hope it helps. Good luck and best wishes!
Sent from my HTC Sensation using xda premium
sadly I have no other battery, I have a g2 battery that I can hold in as a substitute but still the same result. I will try to throw that img back on the sd card and see if I can blind install it.
Appreciate the help guys.
Right guys,
I was just updating some apps on my One X, left it to its business and came back and it had turned off, so turned it on and it seems to load to the lock screen and then the screen goes blank and the phone turns off.
I have had it on charge (mains), tried the recovery, that doesn't help and I have tried a factory reset (when you hold the power and volume button) that doesn't work either.
Every time, just about gets to the lock screen freezes, goes blank and turns off.
It is totally stock software and hardware.
Locked to EE (Orange) network in the UK
Any help please?
Mike
More information please. Is the phone stock or modified?
Sent from my Evita.
timmaaa said:
More information please. Is the phone stock or modified?
Sent from my Evita.
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Sorry, it is totally stock, not rooted or anything like that.
Just edited my first post too, sorry I was in a rush when I wrote it.
More info:
I have noticed that sometimes the little LED flashes red then green then pauses and repeats. I have seen this is an overheating problem?! The phone feels cool/warm to the touch, I know when playing the odd game the back of the phone gets really warm and it's no where near as warm as it can get.
More info:
Had it on charge overnight from the mains and it doesn't appear to have taken any charge, when it loads the lock screen it will show the battery level and when I press the power & volume buttons it tell me the battery level is too low.
Thanks again!
Mike
I've been having the same kinds of problems for months now.
I only use my OneXL for app testing fortunately, if I needed it as a normal phone I'd have given up and bought something new.
It often reboots after an hour or 2, even if it's doing "nothing", not even running any app after a restart.
Maybe it's overheating or something, but it seems more random to me. I was going to say that smacking it a bit doesn't cause any problem, but I just tried it now and it died. So maybe a PCB is cracked or there's some cold solder joints.
And yeah, the phone acts like the battery is dead. Again tonight I tried to boot it several times before it started up OK. It can end up dead but "powered" so I have to remove USB plug and hold power down 10-20 seconds to boot again.
I dunno, to me the phone is just broken, in effect.
I have had this same problem in the past with mine. Try disassembling it and pulling the battery.. then reassemble and see if that works, or could be a faulty power button
Sent from my HTC One X using xda app-developers app
Hmm.
I just updated with the latest RUU for the HBoot or whatever, and it looks like the reboots may have stopped !
Crosses fingers for luck...
So, I was just browsing on my phone, as usual, when all of a sudden it made a loud beep then shut off. It tried to restart itself, but after the LG logo popped up, gray lines came up all over screen, like an old TV that wasn't getting enough reception, and it shut off again: for good. It will not even attempt to come back on or even boot into recovery. It's just completely dead. Plugging it into a charger makes no difference and neither does removing and reinserting the battery. It is rooted and unlocked, but I did that around six months ago. It is still running the stock ROM. I have never put a custom ROM on it. I have not done anything unusual with it. I've just been using it normally. I tried to Google what happened, but couldn't find ANYTHING. I'm praying it's the battery, but will have to order one from Amazon and wait as there's nowhere to get one in my rural area. Has anyone ever heard of this?? A very loud beep an then completely dying?? Please, please help!!!
Celeste8157 said:
So, I was just browsing on my phone, as usual, when all of a sudden it made a loud beep then shut off. It tried to restart itself, but after the LG logo popped up, gray lines came up all over screen, like an old TV that wasn't getting enough reception, and it shut off again: for good. It will not even attempt to come back on or even boot into recovery. It's just completely dead. Plugging it into a charger makes no difference and neither does removing and reinserting the battery. It is rooted and unlocked, but I did that around six months ago. It is still running the stock ROM. I have never put a custom ROM on it. I have not done anything unusual with it. I've just been using it normally. I tried to Google what happened, but couldn't find ANYTHING. I'm praying it's the battery, but will have to order one from Amazon and wait as there's nowhere to get one in my rural area. Has anyone ever heard of this?? A very loud beep an then completely dying?? Please, please help!!!
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It could be the battery. But sounds like your phone is dead.
Sent from my iPhone using Tapatalk
Celeste8157 said:
So, I was just browsing on my phone, as usual, when all of a sudden it made a loud beep then shut off. It tried to restart itself, but after the LG logo popped up, gray lines came up all over screen, like an old TV that wasn't getting enough reception, and it shut off again: for good. It will not even attempt to come back on or even boot into recovery. It's just completely dead. Plugging it into a charger makes no difference and neither does removing and reinserting the battery. It is rooted and unlocked, but I did that around six months ago. It is still running the stock ROM. I have never put a custom ROM on it. I have not done anything unusual with it. I've just been using it normally. I tried to Google what happened, but couldn't find ANYTHING. I'm praying it's the battery, but will have to order one from Amazon and wait as there's nowhere to get one in my rural area. Has anyone ever heard of this?? A very loud beep an then completely dying?? Please, please help!!!
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Click to collapse
Normally when battery goes on these things they just keep rebooting u nles plugged in and even when plugged in sometimes they stll reboot