Hi:
I have a HTC sensation 4G. I really like the phone. However, about 3-4 months ago, my phone suddenly switched off. When I restarted my phone, it got stuck on the HTC logo and wouldn't go further and switch off. It would start again, show the white screen with the HTC logo and switch on again. It wouldn't go any further and kept doing so in a loop. I thought there could be 2 possible reasons for the same: 1.) software issue or 2.) Hardware issue. I was pretty sure it was not a software issue as I had not made any changes in the software. I took it to a HTC repair center. The repair charges they were asking were freakingly high (300$!!). I didn't get it repaired from them. However, they gave me the exact reason of the problem. They said that it was a hardware issue and often happens with the phones when battery of the phone is removed while the phone is running. If this is done multiple times, such an issue can arise. I had done it multiple times before the phone had stopped working. I then got the phone repaired from another shop paying a third of the price. He didn't give any guarantee if the phone works. But the phone started working after the repair.
Very recently though, I was using my camera and as soon as the flash came on, the flash light got stuck. The phone was, however, working. But I couldn't get the flash to switch off. So I thought of restarting my phone. The phone switched off and when it turned on, it had the same problem. It is stuck in a loop on the HTC logo screen. I think this could be a software problem. What can i do to repair it?
Another thing I want to mention is that I am unable to go even in the recovery. When I try to go in to the recovery, it switches off and shows the HTC screen again. On one occasion when I tried to go into recovery from the boot screen, it showed a message that the battery voltage is low, please change the battery immediately. So i thought it is a battery problem and I looked up on the internet to find a solution. Somewhere I read that sometimes the gold plated contact points on the battery get scratched and corrosion happens. One solution was to clean the corrosion and try again. I did but didn't work. Also, when I try to charge the phone (because the battery voltage is low), even if the phone is switched off, its starts up again automatically without pressing the power button. Then it keeps going in the loop.
I don't know what the problem exactly is. Do i need to change the battery? I am running official HTC ICS ROM. Please help me with a solution.
It will be of great help. Thank you!!
Android lover
Related
So it seems my phone has become a shiny paperweight. The thing is, I don't really understand why it happened. I've been reading how other people arrived at the same situation and although some symptoms are similar, I didn't do any of those things. I wasn't flashing anything, I didn't drop the phone etc
This is what happened: about 24 hours ago, I was using my phone as a GPS (google maps and waze) when it froze. No biggie, it had happened a few times before so I pulled out the battery, waited a few minutes, put the battery back and pressed the power button. The phone started as usual, it got past the HTC splash screen, the boot animation started. A few seconds (maybe 5) into the boot animation, out of reflex, I pressed the power button to turn off the screen. Don't ask why, dunno. As I've said, reflex. So the screen went black. And it stayed that way.
Since then I've been trying to bring it back to life. No luck yet. Here's the status of the phone:
Battery is not empty - when my phone froze yesterday it was about 80% full. I tried a different battery, no change
When I plug in the USB cable to charge it, the orange/green LED that usually lights up, well... doesn't
When I press the power button, the screen backlight turns on for 2 - 3 seconds, then turns off. Pressing VolDown+PWR does the same thing. I know it seems like a battery issue, but I'm pretty sure it isn't
The computer does not see the phone anymore when connected through an USB cable. 'adb devices' doesn't return anything and I don't see anything in the Device Manager (I was hoping for a QHSUSB_DLOAD but no such luck...)
The phone is a HTC Sensation 4G, HBOOT 1.17 (I think), S-OFF, rooted, was running InsertCoin 3.4.6/Android 2.3.5. As I've mentioned, I wasn't doing any of the things that usually lead to a bricked phone like trying to S-OFF/S-ON, flash a ROM etc. I'm currently reading the internets in an attempt to figure out what went wrong and how to fix it. These are the questions I'm trying to get an answer for:
When the phone boots, is it not in read only mode? At least when it gets to the boot animation part.... And if so, even if the power button is pressed... shouldn't the phone just turn off and that's it?
Since the phone seems to be as responsive as a... well, brick... If I send the phone to HTC to repair it, will they be able to tell it was S-OFF and all that?
Does this sound like something that JTAG could fix?
Thanks in advance for any help or info.
stealth.kid said:
So it seems my phone has become a shiny paperweight. The thing is, I don't really understand why it happened. I've been reading how other people arrived at the same situation and although some symptoms are similar, I didn't do any of those things. I wasn't flashing anything, I didn't drop the phone etc
This is what happened: about 24 hours ago, I was using my phone as a GPS (google maps and waze) when it froze. No biggie, it had happened a few times before so I pulled out the battery, waited a few minutes, put the battery back and pressed the power button. The phone started as usual, it got past the HTC splash screen, the boot animation started. A few seconds (maybe 5) into the boot animation, out of reflex, I pressed the power button to turn off the screen. Don't ask why, dunno. As I've said, reflex. So the screen went black. And it stayed that way.
Since then I've been trying to bring it back to life. No luck yet. Here's the status of the phone:
Battery is not empty - when my phone froze yesterday it was about 80% full. I tried a different battery, no change
When I plug in the USB cable to charge it, the orange/green LED that usually lights up, well... doesn't
When I press the power button, the screen backlight turns on for 2 - 3 seconds, then turns off. Pressing VolDown+PWR does the same thing. I know it seems like a battery issue, but I'm pretty sure it isn't
The computer does not see the phone anymore when connected through an USB cable. 'adb devices' doesn't return anything and I don't see anything in the Device Manager (I was hoping for a QHSUSB_DLOAD but no such luck...)
The phone is a HTC Sensation 4G, HBOOT 1.17 (I think), S-OFF, rooted, was running InsertCoin 3.4.6/Android 2.3.5. As I've mentioned, I wasn't doing any of the things that usually lead to a bricked phone like trying to S-OFF/S-ON, flash a ROM etc. I'm currently reading the internets in an attempt to figure out what went wrong and how to fix it. These are the questions I'm trying to get an answer for:
When the phone boots, is it not in read only mode? At least when it gets to the boot animation part.... And if so, even if the power button is pressed... shouldn't the phone just turn off and that's it?
Since the phone seems to be as responsive as a... well, brick... If I send the phone to HTC to repair it, will they be able to tell it was S-OFF and all that?
Does this sound like something that JTAG could fix?
Thanks in advance for any help or info.
Click to expand...
Click to collapse
It reminds me Desire S problem - fried emmc chip... If your phone has no valid warranty, I'm suggesting to see phone's internals and inspect emmc chip.
The phone still has warranty, I will try to have it repaired/replaced. The only thing I'm concerned about is the fact that it was S-OFF and running a custom ROM... And I don't have the knowledge or equipment to try to take it apart and fix it myself
If you have warranty just use it they won't be able to ckeck if phone was unlocked or not since it can't boot up.
Hey I have a sensation 4g. All has been well until today. I was at work and got an email. Went to check it but the screen wouldnt turn on. This has happend several times since using Viper rom, which is why I switched to energy. I pulled the battery and went to turn it back on.
Since than all I get out of it is a brief lighting of the screen followed by a boot vibration. After that the screen stays off and it "boot vibrates" at regular intervals never displaying anything. Attempts to get into the boot loader for recovery are met with the same.
If I plug a charger into it the charge indicater lights for about 15 seconds than turns off. Occasionally I can see a red light in the upper left hand corner.
I have used a htc g2 battery held against the pins as a known good battery so I have eliminated my battery as bad.
It is rooted, was running ICS Energy rom.
adb does not detect the device nor does linux or windows, but thats not too unusual since it technically doesnt turn on.
I am assuming that the thing is totally dead for whatever reason, but on the off chance someone has any ideas Im all ears, I love this phone.
azethoth said:
Hey I have a sensation 4g. All has been well until today. I was at work and got an email. Went to check it but the screen wouldnt turn on. This has happend several times since using Viper rom, which is why I switched to energy. I pulled the battery and went to turn it back on.
Since than all I get out of it is a brief lighting of the screen followed by a boot vibration. After that the screen stays off and it "boot vibrates" at regular intervals never displaying anything. Attempts to get into the boot loader for recovery are met with the same.
If I plug a charger into it the charge indicater lights for about 15 seconds than turns off. Occasionally I can see a red light in the upper left hand corner.
I have used a htc g2 battery held against the pins as a known good battery so I have eliminated my battery as bad.
It is rooted, was running ICS Energy rom.
adb does not detect the device nor does linux or windows, but thats not too unusual since it technically doesnt turn on.
I am assuming that the thing is totally dead for whatever reason, but on the off chance someone has any ideas Im all ears, I love this phone.
Click to expand...
Click to collapse
Maybe it was a hardware failure. how many times does it vibrate? there is something called qualcomm diagnostic mode that htc phones sometimes get happens when the hboot gets corrputed/damaged. depending how many vibrations you get some people have had luck attempting to blind boot a pc58img.zip to the bootloader to flash a ruu. but since your phone isnt being recognised by the pc as anything i wouldnt hold out to much hope how many vibes do you get?
You might be in diag mode, as heavy_metal_man said.
Does QHSUSB_DLOAD come up in Device Manager?
neither windows nor linux recognize the device at all.
as far as the vibration. I call it a boot vibration, as it is the same intensity and duration of the normal boot vibrate you get on power up.
Its a single vibration of about one second. After that every about 30 seconds it vibrates again.
I did try to shove a P58IMG.zip onto the sd card but I figured that was a long shot anyway and of course nothing happened.
Just out of curiosity have you tired another battery? I know you did check it but one time I was charging my device with a perfectly good battery, it wasn't low, and my device made a weird noise like a high pitch noise then went black. I had no charging light, no life what so ever. I thought I was completely screwed thinking something fried my device. Out of desperation I put another fully charged battery in. Then my device sprang back to life and I haven't had any trouble since. I never figured out what happened. But I was so Glad it worked. So just for curiosity do try another battery. It can't hurt to try it. In my weird case it worked. Like I said earlier the weird part was my battery was good! Not dead! So it won't hurt to just try. You have nothing to lose. I do hope it helps. Good luck and best wishes!
Sent from my HTC Sensation using xda premium
sadly I have no other battery, I have a g2 battery that I can hold in as a substitute but still the same result. I will try to throw that img back on the sd card and see if I can blind install it.
Appreciate the help guys.
I have an HTC Sensation, that won't turn on. It shut off or crashed one night, and now when you push the power button it either shows a blank black screen, or it goes to the white bootloader screen and freezes.
The phone is not rooted or Romed, it's running stock software, why would it do this? I have never tried to modify the software on this phone, it just crashed and burned one night, while my wife was playing a game on it. Is there anything I can do to get it running again?
I've tried removing the battery, letting it sit overnight and putting it back in, but same issue.
mostly these correspond to hadrware failure. If you are on stock nothing can be done
dead phone
stokedboss said:
I have an HTC Sensation, that won't turn on. It shut off or crashed one night, and now when you push the power button it either shows a blank black screen, or it goes to the white bootloader screen and freezes.
The phone is not rooted or Romed, it's running stock software, why would it do this? I have never tried to modify the software on this phone, it just crashed and burned one night, while my wife was playing a game on it. Is there anything I can do to get it running again?
I've tried removing the battery, letting it sit overnight and putting it back in, but same issue.
Click to expand...
Click to collapse
Hi,
did you resolve your problem? my sensation died yesterday, don't know what to do..
i was also playing some game while it happened :/
Cheers,
magda
No, I'm pretty sure the device is dead, I can't seem to get to out to do anything.
So, I was just browsing on my phone, as usual, when all of a sudden it made a loud beep then shut off. It tried to restart itself, but after the LG logo popped up, gray lines came up all over screen, like an old TV that wasn't getting enough reception, and it shut off again: for good. It will not even attempt to come back on or even boot into recovery. It's just completely dead. Plugging it into a charger makes no difference and neither does removing and reinserting the battery. It is rooted and unlocked, but I did that around six months ago. It is still running the stock ROM. I have never put a custom ROM on it. I have not done anything unusual with it. I've just been using it normally. I tried to Google what happened, but couldn't find ANYTHING. I'm praying it's the battery, but will have to order one from Amazon and wait as there's nowhere to get one in my rural area. Has anyone ever heard of this?? A very loud beep an then completely dying?? Please, please help!!!
Celeste8157 said:
So, I was just browsing on my phone, as usual, when all of a sudden it made a loud beep then shut off. It tried to restart itself, but after the LG logo popped up, gray lines came up all over screen, like an old TV that wasn't getting enough reception, and it shut off again: for good. It will not even attempt to come back on or even boot into recovery. It's just completely dead. Plugging it into a charger makes no difference and neither does removing and reinserting the battery. It is rooted and unlocked, but I did that around six months ago. It is still running the stock ROM. I have never put a custom ROM on it. I have not done anything unusual with it. I've just been using it normally. I tried to Google what happened, but couldn't find ANYTHING. I'm praying it's the battery, but will have to order one from Amazon and wait as there's nowhere to get one in my rural area. Has anyone ever heard of this?? A very loud beep an then completely dying?? Please, please help!!!
Click to expand...
Click to collapse
It could be the battery. But sounds like your phone is dead.
Sent from my iPhone using Tapatalk
Celeste8157 said:
So, I was just browsing on my phone, as usual, when all of a sudden it made a loud beep then shut off. It tried to restart itself, but after the LG logo popped up, gray lines came up all over screen, like an old TV that wasn't getting enough reception, and it shut off again: for good. It will not even attempt to come back on or even boot into recovery. It's just completely dead. Plugging it into a charger makes no difference and neither does removing and reinserting the battery. It is rooted and unlocked, but I did that around six months ago. It is still running the stock ROM. I have never put a custom ROM on it. I have not done anything unusual with it. I've just been using it normally. I tried to Google what happened, but couldn't find ANYTHING. I'm praying it's the battery, but will have to order one from Amazon and wait as there's nowhere to get one in my rural area. Has anyone ever heard of this?? A very loud beep an then completely dying?? Please, please help!!!
Click to expand...
Click to collapse
Normally when battery goes on these things they just keep rebooting u nles plugged in and even when plugged in sometimes they stll reboot
Hi. My close friend has this issue. I'm posting this because she can't figure it out by herself. A month ago, her phone downloaded an update and she installed it. Since then, the phone has restarted by itself without any reason, just random restarts and the frequency of restarts was more frequent with each day. Fast forward to this day and the phone is constantly turning up and shows the POCO logo and restarts by itself. This loop is not ending until the battery is completely dead. When trying to access fastboot or recovery mode, she can get there but only for few seconds (until the device restarts again) which is not enough time to make any changes / factory reset. She did not accessed developer tools in system, so the bootloader is still locked. Holding down power button does nothing. ONE SINGLE UPDATE screwed up whole phone. Can't do ****. There's no SD card or SIM card in the slot. Is there any "hack" to stop the phone from restarting itself? Note when the battery is completely empty and she plugs the charger, the whole nightmare starts again. I'm lost. Did you guys have any ideas what to do? Or is the repair centre only solution? (She cracked glass of the display, i'm not sure if that voids warranty. [it's not glass COVER, it's the glass which is part of the display])
Is this device unlocked? If not, then RMA.
If it is, my best guess is to get the device into recovery (or fastboot?) and immediately connect to PC.
If it holds, leave it there as it will charge, although at much slower rate.
When charged, use TWRP to try to reboot to system.
If it doesn't work, then factory reset.
Sadly, i can not get to recovery because in about 2 seconds the device will reboot. There's literally no time to make any changes - factory reset. Also the device is not unlocked. I hope RMA accept the phone even though it has cracked screen . Thanks for response anyway
Then RMA it is. If you're in EU they'll have to take it, even with the cracked screen.
But does the reboot happen even when connected to PC? Two seconds is enough to plug it in if you're fast...
Yeah, we tried every possible idea we can think of. Pressing the toggle button from different angles with different intensity to make sure it isn't stuck inside, covering up the proximity sensor (yeah makes no sense but even that we tried, lol). Tried with connected to PC as with classical charging brick. No change. Back in those days where smartphones doesn't have unibody construction and you were able to take down the back cover and remove battery it was way simple. Nowadays it's not possible to stop the phone from booting itself until battery is completely empty. My friend says the problem started about month ago, when the phone annouced that there is an update available so she downloaded it and installed it. Before that, there was no problem with the phone whatsoever. Maybe it's caused by some kind of virus but IDK which apps she was using. She didn't have rooted phone not unlocked bootloader in developer tools. Also i googled that it may be caused by "Airtel Thanks" app which she didn't have installed aswell. I will keep this thread updated as what happend to the phone cause i'm also interested what went wrong and to help future users who will struggle with this problem a solution. Thank you.
CaptainFedora, did you solve the problem? I have the same issue...
Yeah, actually. Sorry for not posting the answer although it was definitely her fault. It was the power button being pressed down (which made continuous bootloop). But the button was somehow pressed deep into the phone's body. So complete dissasembly was needed.
Btw. my friend lives in other country so we discussed this problem over internet. If i could have the phone physically with me i would definitely know what was the problem.
Hi.
Yesterday I had the same problem, the device kept restarting every 10 seconds, it didn't even come to any screen besides the first one with the POCO logo in yellow.
Things I tried that did NOT work:
restart
hard restart
fastboot (it did enter the fastboot mode, but only showing the picture of the 2 robots and after 10 seconds restarting again to the POCO logo image)
plug it to power
plug it to computer
After 3 hours of continuous restarting and trying anything I could find in the internet and I could imagine of (except extracting the battery because it seemed complicated and difficult to revert), I tried randomly something that miraculously worked...don't ask me why.
pressing the power button shortly and quickly around 30 times (it might have worked after 10 or 20, but I just kept doing it a little longer
Afterwards it just started as if nothing had happened...doesn't make any sense, but I just wanted to tell you in case you are in a similar situation and desperate to not lose all the images and videos as I was yesterday.