Right guys,
I was just updating some apps on my One X, left it to its business and came back and it had turned off, so turned it on and it seems to load to the lock screen and then the screen goes blank and the phone turns off.
I have had it on charge (mains), tried the recovery, that doesn't help and I have tried a factory reset (when you hold the power and volume button) that doesn't work either.
Every time, just about gets to the lock screen freezes, goes blank and turns off.
It is totally stock software and hardware.
Locked to EE (Orange) network in the UK
Any help please?
Mike
More information please. Is the phone stock or modified?
Sent from my Evita.
timmaaa said:
More information please. Is the phone stock or modified?
Sent from my Evita.
Click to expand...
Click to collapse
Sorry, it is totally stock, not rooted or anything like that.
Just edited my first post too, sorry I was in a rush when I wrote it.
More info:
I have noticed that sometimes the little LED flashes red then green then pauses and repeats. I have seen this is an overheating problem?! The phone feels cool/warm to the touch, I know when playing the odd game the back of the phone gets really warm and it's no where near as warm as it can get.
More info:
Had it on charge overnight from the mains and it doesn't appear to have taken any charge, when it loads the lock screen it will show the battery level and when I press the power & volume buttons it tell me the battery level is too low.
Thanks again!
Mike
I've been having the same kinds of problems for months now.
I only use my OneXL for app testing fortunately, if I needed it as a normal phone I'd have given up and bought something new.
It often reboots after an hour or 2, even if it's doing "nothing", not even running any app after a restart.
Maybe it's overheating or something, but it seems more random to me. I was going to say that smacking it a bit doesn't cause any problem, but I just tried it now and it died. So maybe a PCB is cracked or there's some cold solder joints.
And yeah, the phone acts like the battery is dead. Again tonight I tried to boot it several times before it started up OK. It can end up dead but "powered" so I have to remove USB plug and hold power down 10-20 seconds to boot again.
I dunno, to me the phone is just broken, in effect.
I have had this same problem in the past with mine. Try disassembling it and pulling the battery.. then reassemble and see if that works, or could be a faulty power button
Sent from my HTC One X using xda app-developers app
Hmm.
I just updated with the latest RUU for the HBoot or whatever, and it looks like the reboots may have stopped !
Crosses fingers for luck...
Related
Hi all,
Right, my phone isn't rooted as I just sent it off to HTC to have a look at - to no avail - they may just have reloaded the ROM which was wonderful
Anyway, for a while now I've been having issues whereby, normally whilst the phone is on low battery (~15%), pressing the power button to wake the phone will result in the screen staying black, before after 2 seconds, rebooting to the HTC logo.
I expected this to be a hardware error, so simply loaded my apps and settings back on as soon as it was returned. Is there any possibility that it may be something other than a hardware error that could cause this reboot, such as the SIM card or a particular app?
It's absolutely doing my nut in
Cheers,
James
Jambone said:
Hi all,
Right, my phone isn't rooted as I just sent it off to HTC to have a look at - to no avail - they may just have reloaded the ROM which was wonderful
Anyway, for a while now I've been having issues whereby, normally whilst the phone is on low battery (~15%), pressing the power button to wake the phone will result in the screen staying black, before after 2 seconds, rebooting to the HTC logo.
I expected this to be a hardware error, so simply loaded my apps and settings back on as soon as it was returned. Is there any possibility that it may be something other than a hardware error that could cause this reboot, such as the SIM card or a particular app?
It's absolutely doing my nut in
Cheers,
James
Click to expand...
Click to collapse
does ur battery life good ... coz it maybe didn't give the real status .. so it can't load phone awake amount of power
musa91 said:
does ur battery life good ... coz it maybe didn't give the real status .. so it can't load phone awake amount of power
Click to expand...
Click to collapse
Tried with two batteries, tries wiping the battery stats. Also occasionally happens with high charge so it doesn't seem a battery issue.
Cheers though.
I'm having a similar issue from time to time. I've been lucky enough to not have this issue for the last 4 weeks or so but 3-4 days ago it came back. But I think I solved it, at least temporarily.
Next time it crashes, remove the battery and while the back cover is off, press and hold the power button for ~10 seconds to drain what little power is left. Then put the battery and cover back on but don't turn the phone on. Instead, charge it until the led turns green. I'm not sure if this really is a fix but since I did this it hasn't crashed. I remember doing something similar back in January and it seemed to fix the issue then too. But it seems to come back over a period of weeks/months.
PS. Now that I think of it, maybe you don't have to wait for it to crash. Just turn it off and go through the steps and see if it helps.
apex84 said:
I'm having a similar issue from time to time. I've been lucky enough to not have this issue for the last 4 weeks or so but 3-4 days ago it came back. But I think I solved it, at least temporarily.
Next time it crashes, remove the battery and while the back cover is off, press and hold the power button for ~10 seconds to drain what little power is left. Then put the battery and cover back on but don't turn the phone on. Instead, charge it until the led turns green. I'm not sure if this really is a fix but since I did this it hasn't crashed. I remember doing something similar back in January and it seemed to fix the issue then too. But it seems to come back over a period of weeks/months.
PS. Now that I think of it, maybe you don't have to wait for it to crash. Just turn it off and go through the steps and see if it helps.
Click to expand...
Click to collapse
U r right.....It could help when my device random shutdown I used to do that but I wasn't charching it ... It drain static elect. Left in the chips keep the good working
Sent from my HTC Sensation Z710e using XDA
apex84 said:
I'm having a similar issue from time to time. I've been lucky enough to not have this issue for the last 4 weeks or so but 3-4 days ago it came back. But I think I solved it, at least temporarily.
Next time it crashes, remove the battery and while the back cover is off, press and hold the power button for ~10 seconds to drain what little power is left. Then put the battery and cover back on but don't turn the phone on. Instead, charge it until the led turns green. I'm not sure if this really is a fix but since I did this it hasn't crashed. I remember doing something similar back in January and it seemed to fix the issue then too. But it seems to come back over a period of weeks/months.
PS. Now that I think of it, maybe you don't have to wait for it to crash. Just turn it off and go through the steps and see if it helps.
Click to expand...
Click to collapse
Cheers mate, I'll give it a go now
Hi, i know this is an old thread, but I have the exact same problem on my Desire S. So i'm wondering if you ever solved this problem?
When you press the wake button, the phone doesnt restart, it just boots up. It is quite a known issue. There seem to be a design flaw that makes the battery just a little bit loose. So little that its not really noticealble, but enough to.cause the phone to turn off randomly. The solution is to place a.little piece of paper on the opposite site.from the battery connector pins. It makes the battery hold really tight, and ive never had this issue ever again.
Hope.i.could help.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app
I had similar prob
I used to have lots and lots of apps installed on my phone ALONG with all the tmobile apps since my phone is NOT rooted.
At some point on, my phone would constantly reboot from the white screen with HTC logo.
Then I thought maybe i'm over doing my phone, so I tried uninstalling some of the apps that I don't use as often.
It helped me...
hope it helps you too =]
Look for a video named "HTC sensation random shutdowns/reboots problem SOLVED" on Youtube. I can't post any link as I'm a new user, but this simple fix worked for me!
Apparently this issue has nothing to do with software updates or custom roms. It is just a design flaw that prevents the battery from connecting completely to the pins
Hi guys,
I have had my Sensation rooted with ARHD for about 4-5 weeks and everything has been smooth till now, when yesterday I was just reading an text message and my phone's screen went black but still lit up. I replaced the battery, SIM, SD and tried rebooting but it would still just appear as a black screen with the backlight on, but the keys are not lit up. Occasionally, the HTC splash screen would appear after taking the battery out and restarting, but then would again, go to the black screen. I can't go into Boot Loader either (i think i had my phone set to fast-boot cause I need to frequently switch my phone off).
Anyone have any ideas as to what I should do?
Cheers in advance
Try the taking out the SD card and then booting with the power/vol dn combo to see if you can get to the bootloader. If successful, may have to reload your firmware (P58IMG) and possibly ROM.
Just fyi fastboot has absolutely nothing to do with how fast your phone turns on lol.
Kevc44485 said:
Just fyi fastboot has absolutely nothing to do with how fast your phone turns on lol.
Click to expand...
Click to collapse
Enable fastboot in settings, power off your phone and then power it back up again (without taking out the battery).
Your phone will boot in a jiffy. This more of a Sleep-Wake than a Power Off & power On, but yes, enabling the fastboot option will boot up the phone faster.
nabbyboii said:
Hi guys,
I have had my Sensation rooted with ARHD for about 4-5 weeks and everything has been smooth till now, when yesterday I was just reading an text message and my phone's screen went black but still lit up. I replaced the battery, SIM, SD and tried rebooting but it would still just appear as a black screen with the backlight on, but the keys are not lit up. Occasionally, the HTC splash screen would appear after taking the battery out and restarting, but then would again, go to the black screen. I can't go into Boot Loader either (i think i had my phone set to fast-boot cause I need to frequently switch my phone off).
Anyone have any ideas as to what I should do?
Cheers in advance
Click to expand...
Click to collapse
There were threads a few weeks ago simiar to this with Sensations randomly dying.
What version of ARHD were you running, kernel, and firmware?
gustav30 said:
What version of ARHD were you running, kernel, and firmware?
Click to expand...
Click to collapse
I'm running ARHD 6.5.5 with 3.32.401.5 (can't remember anything after 5) and selected the Sebastian kernel when I installed the ROM ...
Kevc44485 said:
Just fyi fastboot has absolutely nothing to do with how fast your phone turns on lol.
Click to expand...
Click to collapse
He means the feature that just suspends your phone instead of powering off. Ironically, both methods don't fully turn the phone off. Coincidentally, it's also called Fast Boot. You're thinking of that set of bootloader tools.
As per OPs issue, I have no idea. It sounds hardware related, but intermittent. Perhaps crack it open and see if there are any loose ribbon connectors or anything? I'm thinking the ribbon responsible for the screen may be loose. If it's loose but still kind of in place, the pins responsible for power might still be in contact but the ones responsible for sending data to the LCD might not. That could be why it turns on but it's only solid black. Pulling the battery and putting it back in might just coincidentally be "helping" because the angle of the phone is affecting a loose ribbon. Mind you, this is all speculation, and it might not be hardware at all, but that's my best guess.
Also, if you can get it resolved, never use HTC's Fast Boot. It's convenient, but tends to be a major pain when you have legitimate issues.
I have been having similar issues. My phone will be fine and all of a sudden it will turn off. Receiving calls, changing tracks from the lockscreen or playing games. Sometimes just unlocking my phone to use it will cause it to crash. Then getting it to boot again can be a royal pain in the behind. Anywhere from the first bootsplash to first unlock / loading the UI can make it crash and it's usually a pull of the battery SIM and SD to get it to boot.
Age of the ROM is something I have noticed to be a factor, the older the ROM, the more likely it is to do this but wiping cache and Dalvik from 4EXT has no real effect on stopping it from happening for any noticeable length of time.
Also to note, battery life seems to be very jumpy when this happens. I have had 4% battery life for hours, listened to music (at volume) and it's remained at 4%. Hardware LED isn't lit and it's just the OS with it's UI warning me so every so often, with the battery indicator staying at the 4%. It'll change again if the phone crashes again. Either to an accurate reading or to another fixed percentage, but it seems to like the 4%.
Not sure if it's the ROM, or firmware, but my previous ROM's have been using Bricked Kernel. I don't know it that's a deciding factor or not.
Sorry for hijacking the thread, but I too have stability issues and been wanting to say something on here for a while.
I'll post version details later on as I'm just about to get ready for a road trip.
Mark
kgs1992 said:
Enable fastboot in settings, power off your phone and then power it back up again (without taking out the battery).
Your phone will boot in a jiffy. This more of a Sleep-Wake than a Power Off & power On, but yes, enabling the fastboot option will boot up the phone faster.
Click to expand...
Click to collapse
fastboot has nothing to do with how fast your phone boots up. take your battery out and put it back in then start it and see if it starts up fast. you're thinking of quick start from basically hibernate
http://android-dls.com/wiki/index.php?title=Fastboot
Hello guys.
I have my Sensation and I did (100% correctly) its S-OFF, I install the touch recovery which worked fine, I even try like 4 or 5 ROMs until I get to AOKP Build 40. Then one night suddendly my phone turned off, I've tried to wake it up powering on but it did like a small vibration and the screen did a small blink, so I think it was the battery with low charge. I put the phone to charge connecting the charger and sometimes I see the orange led static, sometimes it blinks, sometimes it turns off almost immediately and sometimes it get static in orange (charging) and in a while go to green (charged 100%). By pressing the power button just a few times I has powered on, sometimes it freezes in AOKP logo, sometimes it pass it, enter into Android and then freeze, but almost everytime it never powers on, it just make small vibrations like every 4 seconds until I put the battery off and when I connect it via USB sometimes the screen blinks like if my phone is trying to turn on but something is preventing from doing it. Right now the last time it turn on was like 2 days ago, from that day it just do what I've explained. I've tried to power it on, VolDown+Power, etc. and nothing.
Can anyone tell me what happened to this phone? Some people told me is a software matter, some tells me is the battery. The thing is I have no idea what it is.
I have used XDA and Google like a demon and nothing. That's when I do the thing I hate the most: Make a thread.
Please help me on this, I need that phone returned from the state it is right now.
Thank you so much for reading me.
Best regards.
can you boot to recovery?
Is it a stock battery or anker battery? Sometimes the battery doesn't sit tightly on the contacts, place some paper between the top of the battery and the housing. I have never heard of your problem before but I have dealt with bad contacts and they have some similarities.
Sent from my HTC Sensation 4G using xda app-developers app
Hey I have a sensation 4g. All has been well until today. I was at work and got an email. Went to check it but the screen wouldnt turn on. This has happend several times since using Viper rom, which is why I switched to energy. I pulled the battery and went to turn it back on.
Since than all I get out of it is a brief lighting of the screen followed by a boot vibration. After that the screen stays off and it "boot vibrates" at regular intervals never displaying anything. Attempts to get into the boot loader for recovery are met with the same.
If I plug a charger into it the charge indicater lights for about 15 seconds than turns off. Occasionally I can see a red light in the upper left hand corner.
I have used a htc g2 battery held against the pins as a known good battery so I have eliminated my battery as bad.
It is rooted, was running ICS Energy rom.
adb does not detect the device nor does linux or windows, but thats not too unusual since it technically doesnt turn on.
I am assuming that the thing is totally dead for whatever reason, but on the off chance someone has any ideas Im all ears, I love this phone.
azethoth said:
Hey I have a sensation 4g. All has been well until today. I was at work and got an email. Went to check it but the screen wouldnt turn on. This has happend several times since using Viper rom, which is why I switched to energy. I pulled the battery and went to turn it back on.
Since than all I get out of it is a brief lighting of the screen followed by a boot vibration. After that the screen stays off and it "boot vibrates" at regular intervals never displaying anything. Attempts to get into the boot loader for recovery are met with the same.
If I plug a charger into it the charge indicater lights for about 15 seconds than turns off. Occasionally I can see a red light in the upper left hand corner.
I have used a htc g2 battery held against the pins as a known good battery so I have eliminated my battery as bad.
It is rooted, was running ICS Energy rom.
adb does not detect the device nor does linux or windows, but thats not too unusual since it technically doesnt turn on.
I am assuming that the thing is totally dead for whatever reason, but on the off chance someone has any ideas Im all ears, I love this phone.
Click to expand...
Click to collapse
Maybe it was a hardware failure. how many times does it vibrate? there is something called qualcomm diagnostic mode that htc phones sometimes get happens when the hboot gets corrputed/damaged. depending how many vibrations you get some people have had luck attempting to blind boot a pc58img.zip to the bootloader to flash a ruu. but since your phone isnt being recognised by the pc as anything i wouldnt hold out to much hope how many vibes do you get?
You might be in diag mode, as heavy_metal_man said.
Does QHSUSB_DLOAD come up in Device Manager?
neither windows nor linux recognize the device at all.
as far as the vibration. I call it a boot vibration, as it is the same intensity and duration of the normal boot vibrate you get on power up.
Its a single vibration of about one second. After that every about 30 seconds it vibrates again.
I did try to shove a P58IMG.zip onto the sd card but I figured that was a long shot anyway and of course nothing happened.
Just out of curiosity have you tired another battery? I know you did check it but one time I was charging my device with a perfectly good battery, it wasn't low, and my device made a weird noise like a high pitch noise then went black. I had no charging light, no life what so ever. I thought I was completely screwed thinking something fried my device. Out of desperation I put another fully charged battery in. Then my device sprang back to life and I haven't had any trouble since. I never figured out what happened. But I was so Glad it worked. So just for curiosity do try another battery. It can't hurt to try it. In my weird case it worked. Like I said earlier the weird part was my battery was good! Not dead! So it won't hurt to just try. You have nothing to lose. I do hope it helps. Good luck and best wishes!
Sent from my HTC Sensation using xda premium
sadly I have no other battery, I have a g2 battery that I can hold in as a substitute but still the same result. I will try to throw that img back on the sd card and see if I can blind install it.
Appreciate the help guys.
Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
rosscarrothers said:
Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
Click to expand...
Click to collapse
Provide more information for a starter - stock? unlocked bootloader? rooted? third party recovery? rom and if yes which?
If it's stock I'd RMA it.
If not what did you do immediately before the problem started?
try holding the power button for > 2 seconds which should turn it off completely, leave it on a wall charger for at least a couple of hours then turn it back on - I doubt it'll fix the problem but it's a simple thing to try...
Clancy_s said:
Provide more information for a starter - stock? unlocked bootloader? rooted? third party recovery? rom and if yes which?
If it's stock I'd RMA it.
If not what did you do immediately before the problem started?
try holding the power button for > 2 seconds which should turn it off completely, leave it on a wall charger for at least a couple of hours then turn it back on - I doubt it'll fix the problem but it's a simple thing to try...
Click to expand...
Click to collapse
Everything on it is stock, no ROM, not rooted. I had just taken it out of my pocket to check the time, put it back in my pocket and then felt it vibrate, took it back out to see it at the Google logo and haven't been able to get it started since. There was one or two times when it got past the Google logo and started to show the start up animation (the four colours bouncing around or whatever it is) but then it shut off again.
I tried holding the power button to completely turn it off, but plugging it into the wall charger just causes it to repeatedly attempt to boot like I mentioned earlier. I'll leave it for a while and hope for the best
Sounds like the mobo is bad. Most likely will have to rma it.
rosscarrothers said:
Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
Click to expand...
Click to collapse
Do you have a case on? The case could be faulty.
Sent from my Nexus 5 using Tapatalk
jd1639 said:
Sounds like the mobo is bad. Most likely will have to rma it.
Click to expand...
Click to collapse
Maybe not. Sounds like a stuck power button to me.
OP does the phone just endlessly repeat this cycle? If so it's rebooting itself do to a stuck power button. One other users already reported similar issues and his power button was indeed stuck. Mash the power button hard for a minute to see if you can unstick it.
theesotericone said:
Maybe not. Sounds like a stuck power button to me.
OP does the phone just endlessly repeat this cycle? If so it's rebooting itself do to a stuck power button. One other users already reported similar issues and his power button was indeed stuck. Mash the power button hard for a minute to see if you can unstick it.
Click to expand...
Click to collapse
You got it!
Thanks so much, really wasn't looking forward to waiting for weeks while the RMA went through. The button didn't appear to be stuck - it was still clicky - but after mashing it for a minute it started up normally and appears to be fine now.
Did you flash any ROMs or anything previously?
Sent from my Nexus 5 using xda app-developers app
scottdouglasdick said:
Did you flash any ROMs or anything previously?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
brother the issue is gone, as mentioned "sticky power button" was causing it. read the thread before posting. btw thanks for effort anyway... haha
:laugh::silly:
Hi all. Sorry to reopen an old thread (but xda suggested I check here before making my own thread).
I think we have the exact same problem with a Nexus 5. Unfortunately, bashing the power button doesn't seem to be helping (and makes me feel slightly silly .
Anyone know how much effort it would be to take it apart to get to the part that's stuck? Any good instructions?
Thanks.
Weird, I have the same issue starting a few hours ago. I updated to the Oct 17 beta of Cataclysm then a hour later it happened. But was told it sounds like the power button issue.
Took it apart, tried to fix it. If plugged in I can get into the bootloader, but then it reboots again. I've tried tapping it on a hard surface, and it gets seems like it almost fixes it because it'll connect to my laptop but then reboots again.
Could it be the battery? It was fully charged but then died as I was deleting hundreds of photo's in Dropbox to move photo's over from my phone because it was full.
I too am running into this same issue. My screen cracked so I replaced the digitizer with some success. In the process I damaged the battery and needed to replace it. When I got the new battery and replaced it my phone is now unusable.
When unplugged: I turn on the phone and it's running the ANDROID animation then turns off.
When plugged in: I turn on the phone, the ANDROID animation runs then the phone restarts and continues the process over and over again.
I then flashed the phone with Marshmallow and the same thing happens. Except now that I flashed it I get the Android icon with the spinning gear. So; I flashed it back to 5.1.1, but the same result.
Could I have physically damaged something inside or is it a battery issue? Thanks for any insight.