Hi all,
Right, my phone isn't rooted as I just sent it off to HTC to have a look at - to no avail - they may just have reloaded the ROM which was wonderful
Anyway, for a while now I've been having issues whereby, normally whilst the phone is on low battery (~15%), pressing the power button to wake the phone will result in the screen staying black, before after 2 seconds, rebooting to the HTC logo.
I expected this to be a hardware error, so simply loaded my apps and settings back on as soon as it was returned. Is there any possibility that it may be something other than a hardware error that could cause this reboot, such as the SIM card or a particular app?
It's absolutely doing my nut in
Cheers,
James
Jambone said:
Hi all,
Right, my phone isn't rooted as I just sent it off to HTC to have a look at - to no avail - they may just have reloaded the ROM which was wonderful
Anyway, for a while now I've been having issues whereby, normally whilst the phone is on low battery (~15%), pressing the power button to wake the phone will result in the screen staying black, before after 2 seconds, rebooting to the HTC logo.
I expected this to be a hardware error, so simply loaded my apps and settings back on as soon as it was returned. Is there any possibility that it may be something other than a hardware error that could cause this reboot, such as the SIM card or a particular app?
It's absolutely doing my nut in
Cheers,
James
Click to expand...
Click to collapse
does ur battery life good ... coz it maybe didn't give the real status .. so it can't load phone awake amount of power
musa91 said:
does ur battery life good ... coz it maybe didn't give the real status .. so it can't load phone awake amount of power
Click to expand...
Click to collapse
Tried with two batteries, tries wiping the battery stats. Also occasionally happens with high charge so it doesn't seem a battery issue.
Cheers though.
I'm having a similar issue from time to time. I've been lucky enough to not have this issue for the last 4 weeks or so but 3-4 days ago it came back. But I think I solved it, at least temporarily.
Next time it crashes, remove the battery and while the back cover is off, press and hold the power button for ~10 seconds to drain what little power is left. Then put the battery and cover back on but don't turn the phone on. Instead, charge it until the led turns green. I'm not sure if this really is a fix but since I did this it hasn't crashed. I remember doing something similar back in January and it seemed to fix the issue then too. But it seems to come back over a period of weeks/months.
PS. Now that I think of it, maybe you don't have to wait for it to crash. Just turn it off and go through the steps and see if it helps.
apex84 said:
I'm having a similar issue from time to time. I've been lucky enough to not have this issue for the last 4 weeks or so but 3-4 days ago it came back. But I think I solved it, at least temporarily.
Next time it crashes, remove the battery and while the back cover is off, press and hold the power button for ~10 seconds to drain what little power is left. Then put the battery and cover back on but don't turn the phone on. Instead, charge it until the led turns green. I'm not sure if this really is a fix but since I did this it hasn't crashed. I remember doing something similar back in January and it seemed to fix the issue then too. But it seems to come back over a period of weeks/months.
PS. Now that I think of it, maybe you don't have to wait for it to crash. Just turn it off and go through the steps and see if it helps.
Click to expand...
Click to collapse
U r right.....It could help when my device random shutdown I used to do that but I wasn't charching it ... It drain static elect. Left in the chips keep the good working
Sent from my HTC Sensation Z710e using XDA
apex84 said:
I'm having a similar issue from time to time. I've been lucky enough to not have this issue for the last 4 weeks or so but 3-4 days ago it came back. But I think I solved it, at least temporarily.
Next time it crashes, remove the battery and while the back cover is off, press and hold the power button for ~10 seconds to drain what little power is left. Then put the battery and cover back on but don't turn the phone on. Instead, charge it until the led turns green. I'm not sure if this really is a fix but since I did this it hasn't crashed. I remember doing something similar back in January and it seemed to fix the issue then too. But it seems to come back over a period of weeks/months.
PS. Now that I think of it, maybe you don't have to wait for it to crash. Just turn it off and go through the steps and see if it helps.
Click to expand...
Click to collapse
Cheers mate, I'll give it a go now
Hi, i know this is an old thread, but I have the exact same problem on my Desire S. So i'm wondering if you ever solved this problem?
When you press the wake button, the phone doesnt restart, it just boots up. It is quite a known issue. There seem to be a design flaw that makes the battery just a little bit loose. So little that its not really noticealble, but enough to.cause the phone to turn off randomly. The solution is to place a.little piece of paper on the opposite site.from the battery connector pins. It makes the battery hold really tight, and ive never had this issue ever again.
Hope.i.could help.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app
I had similar prob
I used to have lots and lots of apps installed on my phone ALONG with all the tmobile apps since my phone is NOT rooted.
At some point on, my phone would constantly reboot from the white screen with HTC logo.
Then I thought maybe i'm over doing my phone, so I tried uninstalling some of the apps that I don't use as often.
It helped me...
hope it helps you too =]
Look for a video named "HTC sensation random shutdowns/reboots problem SOLVED" on Youtube. I can't post any link as I'm a new user, but this simple fix worked for me!
Apparently this issue has nothing to do with software updates or custom roms. It is just a design flaw that prevents the battery from connecting completely to the pins
Related
Sometimes when I grab the phone out of my pocket and I press the power key to enable the screen, I discover that it is off :S. When I press the reset button it will start again, but it seems strange to me. You guys have a suggestion of what it could be?
Hmm, this sound familiar...
I've just posted re battery life and my phone waking up all by itself, but now I come to think of it I've seen this happen as well - or my phone just soft reset itself randomly occasionally.
I wonder if they are related problems...
-FM
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
_MsG_ said:
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
Click to expand...
Click to collapse
Mine has started and shutting
NOT powering up with the power key or
the soft reset. I literally have to
pop the battery out and back in to start
up the phone. ???
If your phone is randomly turning off...yet it turns back on...your battery may be reaching its end. How long have you had the phone? My dash used to tend to do this when it was reaching the end of its battery life...it wouldn't just...run down. I noticed a decrease in battery life, but the moment the phone needed heavy usage (internet, messaging) the battery couldn't dish out enough power and it'd just turn off...this would even happen in my pocket if enough calls or texts came through...then when I'd go to check, it'd be off.
It's not that, I'm assuming, it's the phone. I just bought a new HTC Touch Pro 2 Days ago, and it does the same thing. It randomly shuts down, and it even overheats, and I have 3 batteries for the phone because I use my phone extensively. Sad thing is, this phone was to be more powerful then my 6800 and so far, it's failing.
Well, then I'm assuming its time for a replacement, lol. I've had mine for a while now, never had that issue. Never had that issue with any phone except my Dash when the battery took a dump.
My phone is 2.5 weeks old. I would hope they battery wasn't dying already, but who knows. The keyboard quit today and the screen has been acting funny too. Like when it goes into "sleep mode" the screen fades but you can still see the buttons to unlock the phone and the buttons on the bottom are all lit up and won't turn off.
The screen is incredibly wiggly too... This happened after I took my phone to a local sprint store. They put the phone casing on it to show me what it would look like and then the guy yanked it off my phone.
I am starting to wonder if some of this is not related to that.
So, since the keyboard died today.. Asurion is sending me another replacement phone... Guess we will see.
I think my problem has something to do with this: http://forum.xda-developers.com/showthread.php?p=3748976#post3748976
I recently have found that this happens to me whenever I turn the feature where it disconnects from EDGE when my device goes to sleep. However, when I turn that off and let EDGE continue to be on while my phone is in sleep I don't get this problem anymore. I have it checking my email every 5 minutes if that makes any difference.
alright dudes and dudettes.
i have the same issues more often than i would like.
it powers itself off and the only thing i cna do is soft reset. also sometimes when i wake the phone up, my plasma theme is distorted it still slides across but everything distorts and i cannot access any progs.
it is an annoying issue.
any fixes ideasm, help would be top. thanks..
I installed BeanStalk a couple days ago (note: I'm not blaming BeanStalk or think it is a BeanStalk issue, rather I believe it to be an issue with my battery or hardware) and yesterday I got a random reboot. Looking at the phone, I see the initial Samsung screen followed by the Galaxy S/CyanogenMod screen. The two would continually repeat. I removed the battery and as soon as I place it back in, the cycle starts over again. I don't even have to press power for it to turn on. Once I got home, I plugged the phone into my charger and it starts to charge and it turns on.
Today, it happens again. This time however, the phone won't charge at all. If I plug it into a charger, I see the battery icon and it then goes away. This is followed by the wheeled progress icon. That too goes away and the cycle repeats.
Has anyone else experienced this (a search wasn't fruitful)? I should have a new battery in a couple days. In the mean time, I've started using my N900 again. What a great device it is! Truly a shame Nokia didn't go Android.
Thanks,
cesman
Sounds like power button problem( if held it restarts phone over and over and over till button no longer is pressed)
Sent from my SGH-I997 using xda premium
Yep...sounds like a power button failure...thetes a few threads with possible fixes...search for then -I would link them to this post but I gottta get ready for school
Sent from my HTC PH39100 using Tapatalk 2
Thanks for the replies. I found the thread and the site to order a new button. I'll take the phone apart and see what I can do about cleaning it first...
Bad Battery, Bad-Bad Battery. Now go to your room you Bad Battery.
sent from outer space.
I heated the joints around the button as suggested in one of the threads. This unfortunately didn't work. I found a shop near me that was able to replace the button. Funny thing, the guy in line front of my also has an Infuse and had the same problem.
Hi,
i have very strange issue which i noticed right now. It seems that i can not turn on my mobile/screen. I have to say that mobile is bought less then month ago and no modifications are made like rooting or something like that. Today it worked without any problems and when i got home i left it on my desk but two hours later i wanted to check for my e mail but screen/mobile is not turning on. I checked on/off button and it's not jammed. What else can i do considering that i can not remove the battery
Ramiell said:
Hi,
i have very strange issue which i noticed right now. It seems that i can not turn on my mobile/screen. I have to say that mobile is bought less then month ago and no modifications are made like rooting or something like that. Today it worked without any problems and when i got home i left it on my desk but two hours later i wanted to check for my e mail but screen/mobile is not turning on. I checked on/off button and it's not jammed. What else can i do considering that i can not remove the battery
Click to expand...
Click to collapse
Charge the phone. Could be dead. Are you SURE nothing has been modified? Also, hold down the power button until you see the capacitive buttons flashing, and don't let go until they stop flashing and the phone reboots.
Battery probably died. This phone is known to lose power abruptly. It's happened to nearly everyone at some point--it will appear to have some charge left and then suddenly drop to 0%.
Just leave it plugged in for a while and see if it revives.
nothing helped from what you mentioned but it works now. When i plugged in the charger there was no sign of charging. When i pressed and hold power button also nothing happened. Then i tried to hold volume down and power button but also no reaction from the phone and then i pressed the mobile bit harder around display to check that maybe there is no loose wire and at this point mobile turned on by itself (boot screen) and after booting there was crash report. I have HTC phones for years now and such problem never occurred to me before but phone works for now :good:
thank you
Hopefully it isn't a defect, my one x has never went off on me at a random battery percentage, except for some ROMs he he
As mentioned, some people have had instances of randomly losing charge, or phone not seeming to take a charge after running the battery down. Leaving the phone on the wall charger (not USB, which takes much longer) for several hours (overnight) and then trying to power on seems to solve the problem. One guy here could not get any response (even after charging for hours) except by holding the power button while the phone was on the charger.
The issue seems completely random. So unless it persists, probably nothing to worry about.
Hi everyone. Today i was chargin my phone at PC using a no-name usb cable. I've noticed while it was charging that the screen kept turning itself on and off. When i finaly took the phone, the screen was unlocked and when I tried to press the home button it did nothing but taking screenshots (like the power button was stuck). The power button was not wroking either.. After I took out the battery and restarted the phone, the power button didn't work at all. Tried to clean it off using this method but it did not work. Tried to clean the power off button using a method i've seen on google (can't post the link since i'm a new user) but its still not working
I'm desperate, please help
Are you sure, that the problem is only the power button? I have sometimes problems with this phone too. Sometimes you can't turn it on.
Try taking the battery out for at least one hour - then try to start it. I had always success with this.
ECAod 4 , 450
The batter has proven me to be fcked in the last week, had lots lots lots of random turn-offs and restarts. But for more than 5 hours the power off button didn't work.
I'll let my batter out through the night.
Thanks for reply.
PS: I'm running ARHD 7.3.
AbudyGhosty said:
The batter has proven me to be fcked in the last week, had lots lots lots of random turn-offs and restarts. But for more than 5 hours the power off button didn't work.
I'll let my batter out through the night.
Thanks for reply.
PS: I'm running ARHD 7.3.
Click to expand...
Click to collapse
The restarts can also result from a loose battery. Try putting a folded piece of paper between the battery and the upper casing of the phone, so the battery is pushed against the pins. This is a well-known issue. It helped me a lot. Before I had also lots of reboots.
Yep, did that in the last 1,5 year and the random reboots stopped. But as i've said, now it happens even tho' i have a paper that keeps the battery steady.
Lol just took the phone to see if the power button works and currently i'm talking screenshos pressing the home button .
AbudyGhosty said:
Yep, did that in the last 1,5 year and the random reboots stopped. But as i've said, now it happens even tho' i have a paper that keeps the battery steady.
Lol just took the phone to see if the power button works and currently i'm talking screenshos pressing the home button .
Click to expand...
Click to collapse
How did you turn on your phone if the power button doesn't work?
quaver erprilr
I take the battery out, put it back in and after a few seconds the phone turns on.
AbudyGhosty said:
I take the battery out, put it back in and after a few seconds the phone turns on.
Click to expand...
Click to collapse
Well, this isn't normal. Is your power button constantly pressed?
Try the following: Hold the volume down-button while inserting your battery until the phone boots up.
Does it boot into the boot manager?
Just woke up, plugged my battery in and the power button worked almost normally. Could've pressed it 5 minutes and after that and a restart it didn't work anymore.
This means I should buy a new battery and everything is fixed? Are the Anker batteries worth it ? Or do you recommend me a HTC EVO 3D battery ?
AbudyGhosty said:
Just woke up, plugged my battery in and the power button worked almost normally. Could've pressed it 5 minutes and after that and a restart it didn't work anymore.
This means I should buy a new battery and everything is fixed? Are the Anker batteries worth it ? Or do you recommend me a HTC EVO 3D battery ?
Click to expand...
Click to collapse
You can use the battery from the Sensation XE, which has 1.700mAh instead of 1.520 (or 1.560). At the HTC-Store they are about 50 € here in germany.
Always buy original batteries! Not the cheap ones from eBay. They usually don't have a temperature sensor, so the phone can't shut down, when it gets too hot while charging. This can be very dangerous.
I haven't got any experience with Anker-Batteries - sorry.
Pressed the volume down button and it got me into the boot menu (just like the power button is kept pressed).
Do you think that if I change my batter it will fix my problems ? Also noticed that my battery is altered, aka its not flat but swollen.
AbudyGhosty said:
Pressed the volume down button and it got me into the boot menu (just like the power button is kept pressed).
Do you think that if I change my batter it will fix my problems ? Also noticed that my battery is altered, aka its not flat but swollen.
Click to expand...
Click to collapse
If it is swollen, it is definitively broken. Mine had the same symptoms...
I'm pretty sure, the powerbutton-problem isn't related. Does the button feel normal, if you push it? Or is there no "click"?
Maybe you can repair it with a needle by lifting the foil a tiny bit.
i dont think you need a new battery, same problem occurred with my phone, done some DIY fix and written that in a post for fellows like you in search of help.
here is the link to it:
https://www.youtube.com/watch?v=FBitE_48AuY
A new battery has fixed it.
No problems with the phones until now. It works perfectly
@predator_b4u:
Unbelievable!!! Thanks for the link above - it worked for me, the power button is fixed...
Sent from my GT-S7562 using xda app-developers app
Right guys,
I was just updating some apps on my One X, left it to its business and came back and it had turned off, so turned it on and it seems to load to the lock screen and then the screen goes blank and the phone turns off.
I have had it on charge (mains), tried the recovery, that doesn't help and I have tried a factory reset (when you hold the power and volume button) that doesn't work either.
Every time, just about gets to the lock screen freezes, goes blank and turns off.
It is totally stock software and hardware.
Locked to EE (Orange) network in the UK
Any help please?
Mike
More information please. Is the phone stock or modified?
Sent from my Evita.
timmaaa said:
More information please. Is the phone stock or modified?
Sent from my Evita.
Click to expand...
Click to collapse
Sorry, it is totally stock, not rooted or anything like that.
Just edited my first post too, sorry I was in a rush when I wrote it.
More info:
I have noticed that sometimes the little LED flashes red then green then pauses and repeats. I have seen this is an overheating problem?! The phone feels cool/warm to the touch, I know when playing the odd game the back of the phone gets really warm and it's no where near as warm as it can get.
More info:
Had it on charge overnight from the mains and it doesn't appear to have taken any charge, when it loads the lock screen it will show the battery level and when I press the power & volume buttons it tell me the battery level is too low.
Thanks again!
Mike
I've been having the same kinds of problems for months now.
I only use my OneXL for app testing fortunately, if I needed it as a normal phone I'd have given up and bought something new.
It often reboots after an hour or 2, even if it's doing "nothing", not even running any app after a restart.
Maybe it's overheating or something, but it seems more random to me. I was going to say that smacking it a bit doesn't cause any problem, but I just tried it now and it died. So maybe a PCB is cracked or there's some cold solder joints.
And yeah, the phone acts like the battery is dead. Again tonight I tried to boot it several times before it started up OK. It can end up dead but "powered" so I have to remove USB plug and hold power down 10-20 seconds to boot again.
I dunno, to me the phone is just broken, in effect.
I have had this same problem in the past with mine. Try disassembling it and pulling the battery.. then reassemble and see if that works, or could be a faulty power button
Sent from my HTC One X using xda app-developers app
Hmm.
I just updated with the latest RUU for the HBoot or whatever, and it looks like the reboots may have stopped !
Crosses fingers for luck...