Got the AT&T S4, decided to mod the cover so I can use inductive charging (also voided the warranty), and, wouldn't you know it, I have the 'Camera fail' error that's becoming more and more common, yet Samsung seems to be turning a blind eye. So I did what anyone with steady hands and tools would do, I took it apart and did some troubleshooting. I'm running stock firmware, unlocked, running on a Tmobile network
-The message is the same, regardless of whether the camera module is plugged in or not.
-The front camera works fine, whether the rear camera is plugged in or not
-The firmware shows 'Null' for version, also if I try to write to it, and it crashes the entire system if I try to dump it to the phone
The short version is, for me at least, it seems that the camera module is dead. Anyone have any suggestions? My plan is, once I have a few extra dollars, to spend the $20 on an eBay replacement to see if that fixes it.
i had the same problem i ordered the new module a week ago ill tell you within one week if the new module worked..
heara said:
i had the same problem i ordered the new module a week ago ill tell you within one week if the new module worked..
Click to expand...
Click to collapse
Any news on this?
unbwogable said:
Any news on this?
Click to expand...
Click to collapse
I had a client with an i337m (Rogers Galaxy S4) that somehow managed to crack *just* the glass on his camera module.
He never got the "camera failed" message before but the camera was unusable in its current state.
I picked up a replacement that was listed as "i9500 back camera replacement module" from cellxpressonline a guy that runs the shop locally in edmonton. if you look online there seems to be conflicting statements from replacement module sellers that most of them are compatible with 9500/9505/i337, while others listing each a seperate unit.
despite his assurances that it would work, sticking the new module in gives the "camera failed" error.
on the left is a pic of the OEM module for i9500, and on the right is the original for the i337m.
CLIFFNOTES: i9500 camera module replacement is apparently not compatible with i337m
mrbrt said:
I had a client with an i337m (Rogers Galaxy S4) that somehow managed to crack *just* the glass on his camera module.
He never got the "camera failed" message before but the camera was unusable in its current state.
I picked up a replacement that was listed as "i9500 back camera replacement module" from cellxpressonline a guy that runs the shop locally in edmonton. if you look online there seems to be conflicting statements from replacement module sellers that most of them are compatible with 9500/9505/i337, while others listing each a seperate unit.
despite his assurances that it would work, sticking the new module in gives the "camera failed" error.
on the left is a pic of the OEM module for i9500, and on the right is the original.
CLIFFNOTES: i9500 camera module replacement is apparently not compatible with i337m
Click to expand...
Click to collapse
Of course it's not compatible, one sports the Exmor RS (i9500), the other the Exmor R (Snapdragon variants).
unbwogable said:
I have the 'Camera fail' error that's becoming more and more common, yet Samsung seems to be turning a blind eye.
Click to expand...
Click to collapse
Sorry about your problem; hope you can get it fixed cheaply and quickly. But what's your definition of "common?" I've been on the forum since before the SGS4 launched and your post is the first I've heard about what you've described. With 20M+ SGS4's in the wild even a hundred reports of a problem doesn't make it "common."
Here's the real definition of common:
com·mon
[kom-uhn] Show IPA adjective, com·mon·er
adjective
widespread; general; ordinary: common knowledge.
of frequent occurrence; usual; familiar: a common event; a common mistake.
Here's a place that'll repair non-warrantied phones. They are in TX. People in the N2 forum have used them for SDS repairs. Their prices are pretty reasonable.
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-iv-4/
BoneXDA said:
Of course it's not compatible, one sports the Exmor RS (i9500), the other the Exmor R (Snapdragon variants).
Click to expand...
Click to collapse
the processor variant has nothing to do with the camera module. some of the S3 variants Ive replaced camera modules between variants without problems.
the camera modules are pin and size compatable for the i9500 and i337, and many sites list ONE camera module that's compatible with all variants, but that's obviously *NOT* the case.
BarryH_GEG said:
But what's your definition of "common?"
Click to expand...
Click to collapse
Which is why I said more and more common. Seems like more reports are popping up on non-xda sites every time I search. I didn't say it was every device, just that there's obviously a problem that needs to be addressed by Samsung. There's plenty of cases where the company has replaced the phones for various consumers, so they have had at least a handful of cases where they acknowledged that the product failed.
unbwogable said:
Any news on this?
Click to expand...
Click to collapse
yes i changed the module 3 days ago, and its working fine no problems at all. this is definitely a hardware issue, you have to change it or valid your warranty.
my problem begun with first no focus then warning camera failed, i tried reset, update, change rom, clear cache, and nothing worked, then with new module no problems. i bought from ebay...
unbwogable said:
Which is why I said more and more common. Seems like more reports are popping up on non-xda sites every time I search. I didn't say it was every device, just that there's obviously a problem that needs to be addressed by Samsung. There's plenty of cases where the company has replaced the phones for various consumers, so they have had at least a handful of cases where they acknowledged that the product failed.
Click to expand...
Click to collapse
Had you not hacked your phone it's a pretty simple warranty repair or device exchange. While getting a device fixed is a PIA that's what warranties are for. An after-sale defect rate of 2-5% is considered acceptable in electronic devices. Which means out of 20M SGS4's sold between 400K and 1M ship with a defect. Hopefully Samsung's closer to 2%. Even hospital and airliner systems that are built to a “zero defect” standard have back-ups because stuff breaks. So while it sucks for those that draw the short straw random issues are to be expected. And not just from Samsung, from any manufacturer.
I'd also advise people that knowingly void their warranties to get SquareTrade for $99 for two years. Using your case as an example, it can pay for itself pretty quickly when Samsung and/or a carrier tell you to go pound sand. ST also sends repairs that are denied by the manufacturer/carrier to one of their repair centers to be fixed and guarantees their work.
mrbrt said:
the processor variant has nothing to do with the camera module. some of the S3 variants Ive replaced camera modules between variants without problems.
the camera modules are pin and size compatable for the i9500 and i337, and many sites list ONE camera module that's compatible with all variants, but that's obviously *NOT* the case.
Click to expand...
Click to collapse
The processor variant has everything to do with the camera module. Every Snapdragon 600 S4 variant ever made packs the Exmor R sensor and every ROM processes the IMX091PQ input, while every Octa-core S4 variant has the Exmor RS and SW processes the IMX135 input. Most sites probably have no clue that Sony ships different image sensors to different S4 variants.
BoneXDA said:
The processor variant has everything to do with the camera module. Every Snapdragon 600 S4 variant ever made packs the Exmor R sensor and every ROM processes the IMX091PQ input, while every Octa-core S4 variant has the Exmor RS and SW processes the IMX135 input. Most sites probably have no clue that Sony ships different image sensors to different S4 variants.
Click to expand...
Click to collapse
The replacement cam module I installed (to fix my 'camera failed') was a generic one and would work on all galaxy versions, so it's definitely not cpu dependent. You see it a lot by the way, for example in microsoft's xbox, you'll see different dvd drives from different manufacturers. The security inside the DVD drive's firmware (which responds to the mainboard's request for security info on the DVD) is even being processed by different processors (even totally different machine languages), but the communication between mainboard and dvd drive is just standardized. Just like the pins & connectors are standardized for the cam module in the S4 and it obviously responds to the same api calls.
camera module
heara said:
yes i changed the module 3 days ago, and its working fine no problems at all. this is definitely a hardware issue, you have to change it or valid your warranty.
my problem begun with first no focus then warning camera failed, i tried reset, update, change rom, clear cache, and nothing worked, then with new module no problems. i bought from ebay...
Click to expand...
Click to collapse
Hi Heara,
could you send me the link of the exact module which fixed your camera issue.. im having the same on my new s4, pls help me .. im looking to replace but dont know which one to buy .. if you can provide me the link of the product... that would be really great..
Thank you
pogo31 said:
Hi Heara,
could you send me the link of the exact module which fixed your camera issue.. im having the same on my new s4, pls help me .. im looking to replace but dont know which one to buy .. if you can provide me the link of the product... that would be really great..
Thank you
Click to expand...
Click to collapse
http://www.ebay.com/itm/OEM-Samsung...e_Replacement_Parts_Tools&hash=item35c8114d11
If you can't fix "Camera failed" by Hard / Factory reset, upgrade or change firmware, you must to replace rear facing camera module. This part you can find easy on eBay.
Video tutorial:
---------------------------------------------------
http://youtu.be/3nzetqisty0
---------------------------------------------------
Related
This problem has occurred with both my hubby's and my MT4GS, out of the blue, and with two different software versions. Hubby's phone is the original 1.28.531.9 software, stock/rooted/s-off via Revolutionary method. Mine is software 1.63.531.2 710RD, unlocked via HTC's unlocker and stock/rooted/s-on. Hubby's phone hasn't required any repair, while the mainboard was replaced on mine at the beginning of February (this was HTC's solution to a sudden display failure, and they decreed it off-warranty, so I essentially had to pay for my phone again to get it repaired). The only other difference between our phones is I started using a Mugen 1800 mAh battery at the start of this week; Hubby's is still on a stock battery.
The pink spot in the middle of the camera's viewfinder suddenly appeared on both our phones, and it outright ruins any photos. Lighting is not an issue with either phone: the spot or "wash" of pink appears even in bright indoor light and with the flash. Below is an example of a of a white wall in our townhouse in bright light. And yes, that is a white wall.
I haven't tried a factory reset with either phone, and wanted to find out if that even had a possibility of affecting this problem before I committed to the work involved (restoring data afterward, redebloating). Warranty repair, even if the only option, would be a huge PITA, as we rely on our phones for communication when I'm out in the field for work purposes. I'm also leery of HTC declaring this an off-warranty repair, simply because our phones have been rooted and I've used their unlocker--which makes no sense in this situation, but they've done it to me with my previous repair.
I guess what I'm looking for here is the cause of this camera error, and if a warranty repair (we have till October on these phones) is the only real option for addressing the problem. Very disillusioned by the performance of our phones, given their relative age, what we paid for them initially, and the care we've both taken to keep them in good condition. Any info/replies appreciated, as a Web-wide search did not yield any truly useful assistance.
TIA --
--
KingCheetah
Did you try other camera apps? I would assume a hardware problem, but I always assume a hardware problem. Best to try and install a different rom before buying a camera though.
ekoee said:
Did you try other camera apps? I would assume a hardware problem, but I always assume a hardware problem. Best to try and install a different rom before buying a camera though.
Click to expand...
Click to collapse
Trying another camera app implies that HTC's camera software has failed, and I believe this to be highly unlikely, as HTC's software provides the best results for the hardware. I have yet to encounter camera software capable of delivering the same caliber of results as what was written by HTC for the MT4GS, however, I haven't reviewed everything that's available. I'd be hesitant to try this if I could be making the problem worse or muddying the waters.
As to a different ROM, wouldn't performing a factory reset accomplish the same thing? Both hubby and I are content with stock on our phones and not interested in a different format. And, to my knowledge, most ROMs not based on MT4GS stock either have problems with the camera or don't deliver the same results with image quality. An HTC Sensation owner, when experiencing this same camera problem, tried a number of different ROMs to no effect (apologies, I don't have the web link to that forum handy).
Hardware problem is the most logical conclusion, but two separate phones? At the same time? I'm searching for a concrete method of troubleshooting this problem without introducing more variables into the equation.
Thanks for the suggestions, though --
--
KingCheetah
gg.com
Im 99.98% sure this is hardware failure...
try to send it back to HTC and ask for a repair
i get weird issue with camera also... but it's is a bit different. Camera gets very grainy and colors get funky.
possible cause; installing some app that uses camera.
to fix; i copy the htc camera app, delete it from system/app reboot and reinstall.
In case you need new a new camera, Repairs Universe has replacement camera's for ~$17 plus shipping...
http://www.repairsuniverse.com/htc-mytouch-4g-slide-camera-replacement.html
KingCheetah said:
Trying another camera app implies that HTC's camera software has failed, and I believe this to be highly unlikely, as HTC's software provides the best results for the hardware. I have yet to encounter camera software capable of delivering the same caliber of results as what was written by HTC for the MT4GS, however, I haven't reviewed everything that's available. I'd be hesitant to try this if I could be making the problem worse or muddying the waters.
As to a different ROM, wouldn't performing a factory reset accomplish the same thing? Both hubby and I are content with stock on our phones and not interested in a different format. And, to my knowledge, most ROMs not based on MT4GS stock either have problems with the camera or don't deliver the same results with image quality. An HTC Sensation owner, when experiencing this same camera problem, tried a number of different ROMs to no effect (apologies, I don't have the web link to that forum handy).
Hardware problem is the most logical conclusion, but two separate phones? At the same time? I'm searching for a concrete method of troubleshooting this problem without introducing more variables into the equation.
Thanks for the suggestions, though --
--
KingCheetah
Click to expand...
Click to collapse
Yeah, that's why I was unsure of it being a hardware problem, especially since most HTC users just get a green or pink line going across the screen when using the camera. There was a fix for that somewhere, but I'm on my phone so I can't find the link lol. Perhaps it's related to your problem though.
As for best way to address, normally I go with easiest/cheapest possibilities first. Just makes sense to me that way. Look up the HTC camera fix if you get the chance.
Camera behavior of note that I didn't notice before: if I take a shot of that same white wall with the flash, the pink spot is not evident in the resulting photo. Sort of a moot point, since after doing some more searching and making a few inquiries, it seems that this pink wash camera error is the same as that experienced by Samsung Galaxy S II owners, and that has been defined as a hardware problem--specifically a poor alignment/manufacturing flaw with the camera lenses. Software updates did attenuate the problem for some GSII owners, but it never completely resolved it.
So, I'm resigned to the fact that the MT4GS camera has a similar design flaw, not as prevalent as the GSII's, but obviously there, and I'll just use it for utilitarian purposes. For photos that I want to keep, I'll look into a quality compact digital camera. I don't have the time at this point in my work schedule to try and repair our phones, nor can we afford the downtime of trying to get HTC to address it. Searching for "HTC camera fix" didn't yield anything constructive for the MT4GS, by the way.
Still really bummed about this --
--
KingCheetah
HTC has had a camera defect for years with the pink spot. I spent over $1000 trying to get one without it. First the Nexus - you can read about it on their forums since 2010. Then the G2. Both were replaced twice. I spoke with HTC extensively because I need the camera for my business and NOTHING was resolved. I got the story it was a big mystery they knew nothing about. Then I googled and found previous cameras with the same complaints.
Every now and then you run across someone who got one without the defect with their replacement. But my FOUR phones all had it, regardless of any alleged software fixes. I am never buying another HTC phone and my next one or any brand, I will test in a store and hand it right back to the clerk if I get a pink spot.
3rd party apps did not resolve it. The only thing they do is allow you to cover it up with a layer of something like text or a sticker /sarc
I stopped back in Best Buy to ask if they knew about compass calibration resetting, and they said they do know, and that they are replacing phones with faulty compasses. If it is still within 14 days of purchase from Best Buy they will trade the phone out on the spot. If you are outside the 14 day return period, then Samsung will still replace the phone, but you have to mail yours in and they will send a new one - leaving you without a phone for the duration of that process. Which is idiotic. But, I'm with Sprint, and they said that Sprint will switch it out, on the spot, if you go into a corporate store. So that is what I will do tomorrow.
They said very few S6's had the compass report, but the ones that reported it are gold. (mine is gold.) Other than that, it's only been S6 Edges are are affected.
Now watch, I'll trade in my phone for a working compass and end up with an ISOCELL sensor.
I would not risk replacing the phone because of resetting compass calibration if everything else works ok. Too many things can go wrong - you can get faulty screen (pink/yellow tints, uneven brightness, uneven color), dim flash issue, faulty accelerometer or fingerprint scanner, random reboots, scratched camera/heart sensor glass/home button, the camera sensor you don't want etc. I still think it is software related as all 4 devices I checked had this issue. Are you sure it is HW related ?
misiek_to_ja said:
I would not risk replacing the phone because of resetting compass calibration if everything else works ok. Too many things can go wrong - you can get faulty screen (pink/yellow tints, uneven brightness, uneven color), dim flash issue, faulty accelerometer or fingerprint scanner, random reboots, scratched camera/heart sensor glass/home button, the camera sensor you don't want etc. I still think it is software related as all 4 devices I checked had this issue. Are you sure it is HW related ?
Click to expand...
Click to collapse
I'm not sure of anything, but if Samsung is swapping them out instead of waiting waiting for an update, then it sounds like they are sure.
I hope very much that this is software related issue, because there's no way I can swap phone...
DevonSloan said:
I'm not sure of anything, but if Samsung is swapping them out instead of waiting waiting for an update, then it sounds like they are sure.
Click to expand...
Click to collapse
Yeah, but remember Best Buy is not Samsung. I would not trust too much in their words, their answer is very often: yes, it is known issue, we will swap the device. So if you did not get a confirmation from Samsung itself I really doubt it is HW-related issue. It is just a fix for people who are not patient enough.
misiek_to_ja said:
Yeah, but remember Best Buy is not Samsung. I would not trust too much in their words, their answer is very often: yes, it is known issue, we will swap the device. So if you did not get a confirmation from Samsung itself I really doubt it is HW-related issue. It is just a fix for people who are not patient enough.
Click to expand...
Click to collapse
No, these are Samsung reps in the Samsung corporate area of Best Buy. They are solely Samsung. They don't sell anything, and cannot access Best Buy computers - they are only there to demo Samsung products and give info. I'm not referring to the Best Buy Wireless employees. (I don't know if every store has a Samsung corporate display area, but all the ones I've been to in L.A. have them.)
DevonSloan said:
No, these are Samsung reps in the Samsung corporate area of Best Buy. They are solely Samsung. They don't sell anything, and cannot access Best Buy computers - they are only there to demo Samsung products and give info. I'm not referring to the Best Buy Wireless employees. (I don't know if every store has a Samsung corporate display area, but all the ones I've been to in L.A. have them.)
Click to expand...
Click to collapse
Ah ok, I didn't know that. Let us know if you get rid of the compass issues once you get the new unit.
Hi DevonSloan, did you exchange your device ? Did it help to your compass calibration issues ?
misiek_to_ja said:
Hi DevonSloan, did you exchange your device ? Did it help to your compass calibration issues ?
Click to expand...
Click to collapse
No, I didn't. Aside from being lazy, it hasn't been much of a problem since I rarely reboot my phone. I have a feeling that someday I will be upset I never got it replaced, but it's just not a big enough issue right now to take the time to do it.
What's with the title here? LOL. Did Samsung really acknowledge a problem?
I hate this compass problem. Same **** on my Note 3.
Anybody has issues with the barometric sensor?
Long story short:
1. Dial *#0*# and it will pop up an app to check the phone.
2. Go to Sensor
3. Look up for the Barometer Sensor (right in the middle). It should read the actual atmospheric pressure. It should change a little. If not, you probably have a hardware issue. Even hitting the Barometer Selftest can show a "PASS" message but it´s just wrong.
Long story long:
Yesterday I bought a brand new S6 from the local company and I really use the barometer a lot (incredible but some of us really use them). So when i checked the sensor with my usual apps I found that it wasn´t showing what was expected out of it. I live at 1500 MSL so barometric pressure should be around 850hPa.
Nevertheless, the phone sensor is "STUCK" (does not change at all, not even on the elevator) at sea altitude pressure (around 1012hPa or 7 msl)
I went to the company today for a replacement. Filled up a warranty, they didn´t care to look at the phone, and gave me another one brand new. While waiting on the room for the paperwork I went on to check the S6 and S6 Edge that were on the showroom to see the barometer working... None of the displayed phones worked. Then we opened my brand new unit and I insisted on testing the barometer, same result, stuck at 1011.8hPa or 12.08 msl.
Then the cueless but really beautiful girl that works on the showroom and introduces the customers to the "basic functions", didn´t really have an idea of what is a barometer or why somebody would be interested on it at all. She asked by phone to the tech department about the "issue" and they just said that "the sensor only works if you download an app" (really?). So we went along with the flow and waited for the girl to download an application... then she was really happy when she showed me the result: "Look, it works, it shows some hPa and some altitude..." She just didn´t knew what was the altitude of our city, so 8 msl or so seems like a fine number for her...
Anyway, the sales representative told me that they can give me my money back and just declare that I wasn´t happy with the cellphone and that it just wasn´t what I expected... That really got me... but still I didn´t got crazy at all, just explained her that they can´t sell any more units if they are bad and that I ´m telling them in their face and showing them that they are bad units, so it´s just irresponsible to sell them.
Finally they agree to call the "Samsung special guru representative" and he told them that he would like to show me tomorrow how the sensor works. So i didn´t want to take the phone but they insisted that I should keep it as it´s perfectly good and tomorrow some guy will convince me that we are indee at sea height and that our local mountains are not there... Let´s wait.
Meanwhile, I looked up everywhere for a similar issue but seems that nobody is having this problem or nobody really care about that sensor readouts. There´s only one other guy on the whole forum reporting this issue but he just does not make any noise about it.
http://forum.xda-developers.com/showpost.php?p=61013470&postcount=2
I want to pinpoint the problem so here are the specs for the unit that I actually have. Maybe it´s kernel related? baseband (don´t think so)? Build?
Anyone with this problem fell free to jump (maybe we are up for a class action lawsuit against a big name)
Device Name Galaxy S6
Model Number SM-G920I
Android 5.0.2
Baseband G920IDVU1AOC6
Kernel 3.10.61-4403670
[email protected] # 1
Sun Mar 8 00:27:41 KST 2015
Compilation LRX22G.G920IDVU1AOC6
danielvelez said:
Anybody has issues with the barometric sensor?
Long story short:
1. Dial *#0*# and it will pop up an app to check the phone.
2. Go to Sensor
3. Look up for the Barometer Sensor (right in the middle). It should read the actual atmospheric pressure. It should change a little. If not, you probably have a hardware issue. Even hitting the Barometer Selftest can show a "PASS" message but it´s just wrong.
Click to expand...
Click to collapse
Allthough you surely have done it correctly, it is important to realize the atmospheric pressure does fluctuate daily. So while on average it might be 1013mb/HPa on sealevel, it can and does go up and down by a lot.
So it is functioning correctly when it indicates 988 or 1034 while you are on sealevel, it all depends on the actual atmospheric pressure.
(I read your story as "you should always see 1013 when on sealevel", which is not the case. I probably misread it, but wanted to make sure nobody might make the same mistake and conclude the s6 is faulty when it is not)
Just went onto the *#0*# menu and looked at the sensor info, and although I have no idea what the local weather station is currently reporting, the readout is giving me around 997hPa, with the post decimal point numbers flickering around as you'd expect with micro changes in pressure (I'm on the bus). It also estimates I'm about 134M above sea level. All from the main sensor menu. Only when clicking on self test does the readout then freeze. But again, on a self test report, figures are frozen.
I'm guessing the devices at your store are probably a faulty batch, perhaps? Can you go to another store at all?
Ok. In order to "illustrate" the problem, you can download a small video with the issue attached.
The video was shot at 1460 mts or 849.7 hPa measured with a Samsung S4, and really close to gps height and terrain elevation data from google earth.
It's true than the barometer fluctuates, and that height can be off by a couple of hundred meters if we are under a really high or really low pressure system, but usually it fluctuates in the order of 30-50 mts during the day on the same place (because of temperature and some other stuff). So problem is not that I'm not getting a precise exact reading of my current height, but that I'm not getting any readings out of the sensor at all. Sensor is just "frozen" on same pressure as if we were on a controlled pressure chamber.
Feel free to download the video (or maybe upload it to youtube and make it public)
https://dl.dropboxusercontent.com/u/9026876/S6_Barometer_problem.mp4
danielvelez said:
Ok. In order to "illustrate" the problem, you can download a small video with the issue attached.
The video was shot at 1460 mts or 849.7 hPa measured with a Samsung S4, and really close to gps height and terrain elevation data from google earth.
It's true than the barometer fluctuates, and that height can be off by a couple of hundred meters if we are under a really high or really low pressure system, but usually it fluctuates in the order of 30-50 mts during the day on the same place (because of temperature and some other stuff). So problem is not that I'm not getting a precise exact reading of my current height, but that I'm not getting any readings out of the sensor at all. Sensor is just "frozen" on same pressure as if we were on a controlled pressure chamber.
Feel free to download the video (or maybe upload it to youtube and make it public)
https://dl.dropboxusercontent.com/u/9026876/S6_Barometer_problem.mp4
Click to expand...
Click to collapse
I see from the vid that there isn't even a hint of a twitch on the barometer read out at all! That's bad! I just put my phone on a table and left it alone for a while, watching the read out, and it was constantly flickering. Even if it was only ±.05hPa, it never stayed still.
Try going to another branch, and see if they have a different batch of S6 stock?
solitarymonkey said:
I see from the vid that there isn't even a hint of a twitch on the barometer read out at all! That's bad! I just put my phone on a table and left it alone for a while, watching the read out, and it was constantly flickering. Even if it was only ±.05hPa, it never stayed still.
Try going to another branch, and see if they have a different batch of S6 stock?
Click to expand...
Click to collapse
Yes, you are right.
On the Note 4, the problem was more related with high places (above 4000 ft) as it was detected by an airline pilot that tested a lot of different sceneries. So probably people under 1000 msl won't detect a "stuck barometer".
Also it can be related to the firmware or hardware version (maybe kernel), but not sure.
I just received a call from the local Samsung tech dept, and they are "detecting an issue" on the units. They are going to look up next week (don't work on weekends) and will be calling me with an answer. Meanwhile I'm gonna do some more field research...
So every time I want to check the Barometric Pressure I have to do the following:
1. Dial *#0*# and it will pop up an app to check the phone.
2. Go to Sensor
3. Look up for the Barometer Sensor (right in the middle).
There has to be a better way!
DIXZ06 said:
So every time I want to check the Barometric Pressure I have to do the following:
1. Dial *#0*# and it will pop up an app to check the phone.
2. Go to Sensor
3. Look up for the Barometer Sensor (right in the middle).
There has to be a better way!
Click to expand...
Click to collapse
That´s the dirty way of getting into the raw data from the sensor without installing any app that can read and display the data on a friendly manner.
There are a lot of apps that you can use for barometric pressure (just look for them on the play store).
I use a special app for free flying that uses the barometric pressure to measure vertical speed, and it makes beeps according to the speed. This kind of app for free flying is called generically a "Variometer". The one I use has a lot of configurable features and it´s called xctrack. There´s another one called xcsoar really good too.
For the general public, there are a lot of free barometric apps that can display the data. Try sensor readout. Another way of testing a lot of the hardware sensors on the phone.
So, fast update... I see that nobody else is having an issue at least on the poll. Nevertheless, I got a call from the Local samsung tech dept and they "CONFIRMED" that there´s an issue with their units. They are shorting out if it´s a hardware or a firmware issue and they told me that they will inform me next week on their findings.
I also made a lot of "noise" with the cellphone company, as a lawyer, and gave them the heads up that they are "selling" bad units and that they "should" stop selling them while they fix the issue to avoid a massive recall. It was a free advice but it was the right thing to do...
S6 barometer not working
I got new S6 at end of April. I am in Utah area. It took me a week or two to decide barometer was not working. Went to ATT store. The S6 and S6 edge phones that they had were not working either. Wrote email to Samsung tech. They claimed to be unaware of any barometer problem. They email replied and gave various instructions to trouble shoot including hard reset. I have now been to five ATT stores and one verizon and not found any S6 or edge with working barometers. All S5 phones indicated working barometers. By now I have checked about 20 S6 type phones and none of the barometers work. Also checked two note 4 phones and barometer also was not working. I have been checking using *#0*# code which a techie guy at first ATT store researched. I Have many phone calls to ATT trying to get action. Have four contacts with Samsung tech support trying to get action. ATT has sent two replacements that also have non working barometers. I have been very firm with these support people that this issue needs to be escalated to higher authorities. It has proven near impossible to get any meaningful action. Currently waiting for supervisor reply from Samsung. I think he will just say send your phone for repair. I am trying to get ATT to send Samsung a phone to repair for me. They so far will not entertain the idea. Both ATT and samsung are nice and saying they want to solve this for me, but so far they really have evaded doing anything meaningful.
richmini said:
I got new S6 at end of April. I am in Utah area. It took me a week or two to decide barometer was not working. Went to ATT store. The S6 and S6 edge phones that they had were not working either. Wrote email to Samsung tech. They claimed to be unaware of any barometer problem. They email replied and gave various instructions to trouble shoot including hard reset. I have now been to five ATT stores and one verizon and not found any S6 or edge with working barometers. All S5 phones indicated working barometers. By now I have checked about 20 S6 type phones and none of the barometers work. Also checked two note 4 phones and barometer also was not working. I have been checking using *#0*# code which a techie guy at first ATT store researched. I Have many phone calls to ATT trying to get action. Have four contacts with Samsung tech support trying to get action. ATT has sent two replacements that also have non working barometers. I have been very firm with these support people that this issue needs to be escalated to higher authorities. It has proven near impossible to get any meaningful action. Currently waiting for supervisor reply from Samsung. I think he will just say send your phone for repair. I am trying to get ATT to send Samsung a phone to repair for me. They so far will not entertain the idea. Both ATT and samsung are nice and saying they want to solve this for me, but so far they really have evaded doing anything meaningful.
Click to expand...
Click to collapse
Thanks for the answer... It's nice to see that I'm not alone on the world. By the way, the "poll" seems to be unfair, as the vote is for user and not for phone unit... you have tested more than 20? I have tested only 4 but all of them are bad... that means 24 : 4... it makes a different kind of result on the poll.
Anyway, I see that UTAH (Salt Lake) have a similar height to Medellin. And the Note 4 barometer problem was reported to be present only above 4000 feet or so... Maybe we are into something here.
Update!!!
The problem seems to be a "software" issue. Samsung claims that the software that they have put together for the Colombian companies was faulty. They came, installed a new firmware on my faulty device and now the barometric sensor seems working. Tomorrow I will test it for real during a "hanggliding" flight, as a barometer recorder. If it holds up, then it was a software issue.
The comparison on software:
Faulty vs Ok.
Device Name Galaxy S6
Model Number SM-G920I
Android 5.0.2
Baseband G920IDVU1AOC6 (FAULTY) - G920IDVU1AOE3 (OK)
Kernel 3.10.61-4403670 (FAULTY) - 3.10.61-4844656 (OK)
[email protected] # 1 (FAULTY) - [email protected] #1 (OK)
Sun Mar 8 00:27:41 KST 2015 (FAULTY) - Fri May 8 9:449:20 KTS 2015 (OK)
Compilation LRX22G.G920IDVU1AOC6 (FAULTY) - LRX22G.G920IDVU1AOE3 (OK)
Was it solved by the installation of the software ... I tried sensor using *#0*#, Apps, and Gear S3... all three gives different readings ... also tried with GPS. GPS reading gives lowest, then apps, and lastly the sensor using *#0*#
I also use S6 SM-I920 (India)
danielvelez said:
Update!!!
The problem seems to be a "software" issue. Samsung claims that the software that they have put together for the Colombian companies was faulty. They came, installed a new firmware on my faulty device and now the barometric sensor seems working. Tomorrow I will test it for real during a "hanggliding" flight, as a barometer recorder. If it holds up, then it was a software issue.
The comparison on software:
Faulty vs Ok.
Device Name Galaxy S6
Model Number SM-G920I
Android 5.0.2
Baseband G920IDVU1AOC6 (FAULTY) - G920IDVU1AOE3 (OK)
Kernel 3.10.61-4403670 (FAULTY) - 3.10.61-4844656 (OK)
[email protected] # 1 (FAULTY) - [email protected] #1 (OK)
Sun Mar 8 00:27:41 KST 2015 (FAULTY) - Fri May 8 9:449:20 KTS 2015 (OK)
Compilation LRX22G.G920IDVU1AOC6 (FAULTY) - LRX22G.G920IDVU1AOE3 (OK)
Click to expand...
Click to collapse
khaaba said:
Was it solved by the installation of the software ... I tried sensor using *#0*#, Apps, and Gear S3... all three gives different readings ... also tried with GPS. GPS reading gives lowest, then apps, and lastly the sensor using *#0*#
I also use S6 SM-I920 (India)
Click to expand...
Click to collapse
Indee... Barometric Issue was solved with new "Baseband" (Flashing a new rom). Now that phone is running latest android, and baro works ok.
You seem to be having gps readings... I'm not sure if it's a translation error but they are two different issues. My issue was only with the barometric sensor that uses a pressure sensor. A GPS uses a radio frecuency receiver.
I just bought the S7, and I noticed that the front camera is just bad.
It looks like the focus is off. it's so bad that it's even worst than my old S4 front camera.
here are examples:
imgur.com/a/bUcq2
the S4 are the left ones, and S7 are the right ones. at the S4, you can see each individual hair (on the eyebrows or the beard), but at the S7 everything is just blurry.
is my device defective, or it's just how the front camera functions on the S7?
I have seen many people reporting this issue, so I really wonder if returning the device and getting another one will do any good.
''so I really wonder if returning the device and getting another one will do any good.''
It won't
NeoDJW said:
''so I really wonder if returning the device and getting another one will do any good.''
It won't
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Click to collapse
well...
I just don't get how this issue doesn't get more buzz. I mean, other people don't notice, or just don't care enough of selfies?
Also, I'm pretty sure there won't be any software fix for that - 6 months have passed since release.
So basically I bought a costly flagship phone with only rear camera- cuz the front camera is simply embarrassing, I cant use it.
There is a thread here on xda about this problem, but no one came up with a solution. Some said that models made in Vietnam (such as mine) have a bigger focus issues than those made in Korea. The problem is that focus on the front cam is set to infinity, so it doesn't focus close objects correctly. Some people went to samsung and got 3-4 new devices and all were having the same issue.
I think that it COULD be fixed with an software update, because I found people talking about it on various forums. But until that happens (I hope), try holding it 30-40cm away and it will be decent. Turn off beauty face aswell.
After 5.1 update my s22 ultra started showing white streak of line at upper left corner to front camera. This is seen only during waking up of screen.
Lot many such threads in Samsung forum too..
Worst part is samsung is not acknowledging the issue itself. Service centre says display to be changed.
Mine was bought in Singapore and is presently in india. They are even not taking the set stating that send it to Singapore.
Any one else with the issue.. suggest course of action.
Regards
nairprasad07 said:
After 5.1 update my s22 ultra started showing white streak of line at upper left corner to front camera. This is seen only during waking up of screen.
Lot many such threads in Samsung forum too..
Worst part is samsung is not acknowledging the issue itself. Service centre says display to be changed.
Mine was bought in Singapore and is presently in india. They are even not taking the set stating that send it to Singapore.
Any one else with the issue.. suggest course of action.
Regards
Click to expand...
Click to collapse
Software bug, Please change refresh rate to standard (60hz) and check if it's gone.
Did that but still the same
It seems like it happen to quite a number of users around the same time.
See the comments in this video
Can we do our part and go to comment and tag @Samsung Electronics on their social media pages like Facebook, Twitter, to let them aware about this issue?
Or can collect our voice through this petition https://www.ipetitions.com/petition/samsung-s22-uitra-screen-problem-around-may-2023
nairprasad07 said:
After 5.1 update my s22 ultra started showing white streak of line at upper left corner to front camera. This is seen only during waking up of screen.
Lot many such threads in Samsung forum too..
Worst part is samsung is not acknowledging the issue itself. Service centre says display to be changed.
Mine was bought in Singapore and is presently in india. They are even not taking the set stating that send it to Singapore.
Any one else with the issue.. suggest course of action.
Regards
Click to expand...
Click to collapse
That is a hardware issue and not a OneUI issue. You need to send it in for repairs, or take to your local phone repair shop to get the display replaced.
gernerttl said:
That is a hardware issue and not a OneUI issue. You need to send it in for repairs, or take to your local phone repair shop to get the display replaced.
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Click to collapse
Its happening after the update. Before the update my phone was just fine. I don't have the warranty now. And I'm broke.
Have you tried force stopping OneUI, then clearing data? Also, just to make sure it is not OneUI, try another launcher, like Microsoft Launcher (which is free), or the free version of Nova Launcher. The last thing, would be to a factory reset. If it is software related, then doing a factory reset should solve the problem.
Risfat said:
Its happening after the update. Before the update my phone was just fine. I don't have the warranty now. And I'm broke.
Click to expand...
Click to collapse
How do you don't have warranty allready? It's not 2 years ?
burnin said:
How do you don't have warranty allready? It's not 2 years ?
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Click to collapse
Not all countries have the same warranty laws.
Bro even I had the same issue and I just had 1 week time for my warranty to expire. When I showed to CC, they took my device for screen replacement. One thing to note here is even if there is small dent then it seems we have to pay, even though it was like that for a long time and not related to this.