Hello all,
I've been searching around a bit, but didn't find any helpful threads. so I'll start a new one.
I noticed a few days back that people have trouble hearing me when I'm calling them. I sound very far away. I think it has to do with the noise cancellation on the back, because when i take of the back of the cellphone, the microphone works normal, or at least much better... very weird.
I already checked for dirt or dust in the little holes in the back .. but found nothing. Already tried pulling out the battery 30 sec, Hard-reset, latest updates, ... but nothing seems to work. is it possible to turn off the noise cancellation? Any suggestions?
oh btw, i don't do Wifi calling, so i use the normal gsm network.
oh yeah, one more thing, The mic seems to work fine if i use it to record a video with the camera.
I just noticed today(haven't placed a call in a couple days) that while on a call my speaker seems to be vibrating/muffled/static (hard to explain) like plastic over the speaker. my speaker turned down its still there and turned up is still there. anyone else have any issues like this? very annoying.
EDIT: Covering either one of the mics distorts sound in a phonecall.
Problem solved
Grizzly3124 said:
I have been noticing this since I got the phone last week and I couldn't really figure out why it was happening.
During a phone call I finally found out that the recipient couldn't hear my voice properly, even though I hadn't changed my tone at all, when the phone was kept in a landscape manner.
Has anyone else been having the same problem?
I'm guessing this is a software that, if it has been signaled to Google, could be fixed with an update.
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I have similar issues. When I'm lying down in bed and the phone is almost upside down with that top mic port touching the pillow under my head, people can't hear me at all. The bottom mic stops working or something. I have to make room between the phone and the pillow to get them to hear me again. Hopefully a software/noise cancellation issue.
ra990 said:
I have similar issues. When I'm lying down in bed and the phone is almost upside down with that top mic port touching the pillow under my head, people can't hear me at all. The bottom mic stops working or something. I have to make room between the phone and the pillow to get them to hear me again. Hopefully a software/noise cancellation issue.
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Click to collapse
I figured out the problem. I was simply covering the secondary mic (top of the phone). I did a few trial and errors and found that was the problem. So no hardware/software issue, it was just a simple case of mishandling the phone
I hope this is the same for you! :victory:
ra990 said:
I have similar issues. When I'm lying down in bed and the phone is almost upside down with that top mic port touching the pillow under my head, people can't hear me at all. The bottom mic stops working or something. I have to make room between the phone and the pillow to get them to hear me again. Hopefully a software/noise cancellation issue.
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Click to collapse
Thank you! I was wondering why this was happening. I had the phone upside down so the top mic was touching the pillow.
mcored said:
Thank you! I was wondering why this was happening. I had the phone upside down so the top mic was touching the pillow.
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Why it should happen? it is not like this in other phones. the top microphone is for talking on speaker mode. why the bottom microphone stops working when you are laying down?
it is weird.
So, this morning, when i tried to make some calls ( or others call me) my mic is dead also (and everywhere else, google now, video/sound rec -just hiss-) only works when the speakerphone is on, then it works fine, when i close the speaker from the call, mic is dead...
The noise cancelation is not covered with anything ( tried to also cover it with my finger to test) and nothing works... only when the speaker on calls is on...
Anyone found anything about this ?
Bloodimirgr said:
So, this morning, when i tried to make some calls ( or others call me) my mic is dead also (and everywhere else, google now, video/sound rec -just hiss-) only works when the speakerphone is on, then it works fine, when i close the speaker from the call, mic is dead...
The noise cancelation is not covered with anything ( tried to also cover it with my finger to test) and nothing works... only when the speaker on calls is on...
Anyone found anything about this ?
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Click to collapse
I have exactly the same issue. Did you resolve it with your phone?
Yeah... The noise cancelation mic was dead. I had to replace it... It was about 30 euro
Sent from my Nexus 5 using XDA Free mobile app
Thanks for the reply. Very interesting. I have read so much about this issue and this is the first time I have heard that the noise cancellation mic had to be replaced. Where did you pick up the part? Did you do the repair yourself? Any tips or guidance?
i got it from LG, replaced it myself, its nothing much if you got some tools to correctly open the phone.
Hello
I've got a problem with the mic on my s7, the one on the bottom of the phone. Few days ago everything was normal, i had good voice quality while talking but now nobody can hear me because the sound is really quiet. When i open up sound recording I hear some stuttering and white noise and I have to talk directly to the mic to hear my voice. The top speaker works perfectly fine btw. I tried to flash different roms and the problem is still there, but now it's quite better than it was before.
Did anybody have similar problem and knows the way to fix it? Or is it possible to turn the top mic as the main one?
I don't want to send it to the service bc I don't have warranty and they can break the screen and then it is expensive to repair.
Ok, so I've noticed something a little weird with my Nex (int. version).
When making or receiving calls, on either of my SIMs, there's like a sort of thudding noise, almost like something is knocking the screen. It's pretty quiet but noticeable enough during calls.
Through trial and error, I've discovered it seems to be volume related, almost like an audio clipping issue.
My first thought was that it was a hardware issue with the earpiece, especially as calls made on the loudspeaker are fine. But I discovered you can listen back to call recordings on the earpiece and when I do that, the noises are gone. So that pretty much rules out a hardware issue.
The next thing that crossed my mind was that it might be signal related, however the issues aren't present on the call recordings full stop, which pretty much rules that out too, as any audio imperfections caused by the signal would have to be present in the recording as well.
So I'm stumped, it only seems to happen within calls themselves. There's no obvious cause, either hardware or signal, so I'm wondering if it's software-related but I can't see how.
Has anyone else had any similar issues?
Yh I've been experiancing the exact same issue on my int version also. Its related to the volume like you said but it would be interesting to know if the chinese version has the issue or not.
I have the Chinese version. I'm not experiencing audio clipping. No thumps. No problem.
Any other with same problem here ?
i am facing same issue, but sometimes who calls me or i call someone they are listening Echo sound.
Anyone managed to solve this issue? I got my phone 3 days ago and this issue appears in most of my calls. Interestingly, it seems to work perfectly fine while I'm on the line and wait for the person to pick up.
I got same issue. How to solve this?