So long, guys - AT&T, Rogers HTC One X, Telstra One XL

Well, the screen on my One X died yesterday, and I was unable to revive it. After some wrangling with Customer Service, they're upgrading me early to a One. I'll probably drop in here from time to time, but I'm off to the One forums. Happy modding, and hope to see most of you over there eventually.

iElvis said:
Well, the screen on my One X died yesterday, and I was unable to revive it. After some wrangling with Customer Service, they're upgrading me early to a One. I'll probably drop in here from time to time, but I'm off to the One forums. Happy modding, and hope to see most of you over there eventually.
Click to expand...
Click to collapse
Take it easy, man. Been good.

Enjoy the One.

iElvis said:
After some wrangling with Customer Service, they're upgrading me early to a One.
Click to expand...
Click to collapse
Tried to do that a few weeks ago when One XL #3 took a crap, but the One had just come out and it supposedly wasn't in the CSR's system. I ended up with XL #4, which, so far is working great (and is now rooted and S-off - hurray!).
Good luck with your One!

Thanks for the bootsplash ideas. Might come to the one sections to make some for it after I reign in sense 5.
Sent from my HTC One XL using Xparent Red Tapatalk 2

Helped out a lot of noobs, including me. Shame to see ya go.
HAVE FUN WITH ONLY 2 CAPACITIVE BUTTONS

Take care Bud. You'll be missed by the community!
Sent from my HTC One X using xda app-developers app

iElvis said:
Well, the screen on my One X died yesterday, and I was unable to revive it. After some wrangling with Customer Service, they're upgrading me early to a One. I'll probably drop in here from time to time, but I'm off to the One forums. Happy modding, and hope to see most of you over there eventually.
Click to expand...
Click to collapse
Thanks buddy, for everything. Enjoy life and the one!
Sent from my HTC One XL using xda app-developers app

This happened to me. Have you tried taking it apart and adjusting that cable that is bent at 90°? That worked for me, but the phone caught on for shortly after. enjoy the one. I'd get it if att wasn't conspiring with HTC to keep away the rooters, and I don't want to pay $650 since the nexus 4 is great for under 400
Sent from my Nexus 4

oppy said:
Tried to do that a few weeks ago when One XL #3 took a crap, but the One had just come out and it supposedly wasn't in the CSR's system. I ended up with XL #4, which, so far is working great (and is now rooted and S-off - hurray!).
Good luck with your One!
Click to expand...
Click to collapse
Att didn't trip about you sending back tampered phones ? (relocked bl)
Sent from my HTC One X using xda premium

Nope. I did relock and RUU back to stock each time, but I didn't bother changing the CID back or anything. Heck, the most recent one was S-off.
I haven't had any ROM related issues, though. It was always hardware.
Sent from my NookColor using xda premium

Id get the one also if I didn't have to pay $450 for a "partial upgrade" why pay that much to enter a BS contract when I can hopefully hold out till the nexus 5 rumors start. This will be the longest I've ever used a device as my primary phone lol
Sent from my HTC One XL using Tapatalk 2

The_Zodiac said:
Att didn't trip about you sending back tampered phones ? (relocked bl)
Click to expand...
Click to collapse
I have not read a single instance on here of AT&T denying warranty service, or even giving a poo at all, about unlocked bootloader or custom ROM being on a phone. But lots of reports of folks here successfully sending in "tampered" phones for warranty service on a hardware issue.

mirGantrophy said:
This happened to me. Have you tried taking it apart and adjusting that cable that is bent at 90°? That worked for me, but the phone caught on for shortly after. enjoy the one. I'd get it if att wasn't conspiring with HTC to keep away the rooters, and I don't want to pay $650 since the nexus 4 is great for under 400
Click to expand...
Click to collapse
I'm thinking about it, but I'm not going to take it apart until I'm sure I'm sticking with the One and all is well.
FWIW, HTC is not blocking the One, whether or not AT&T ever plans to ask them to. Looks like the rumors were wrong.
The international One roms work great on the AT&T version. I don't think I'm ever going back to an AT&T base.
Also, the frustrating multitasking issues on the One X? Not a sign of them on the One. :victory:

Just dropped mine and the screen shattered the other day. Have ensquared so paying $75 to have another one sent to me.
Honestly a little bummed I couldn't get a Samsung gs3 (or onex+) shipped out instead, but ay least I'll still have a phone .
Sent from my HTC One X using xda premium

iElvis said:
I'm thinking about it, but I'm not going to take it apart until I'm sure I'm sticking with the One and all is well.
FWIW, HTC is not blocking the One, whether or not AT&T ever plans to ask them to. Looks like the rumors were wrong.
The international One roms work great on the AT&T version. I don't think I'm ever going back to an AT&T base.
Also, the frustrating multitasking issues on the One X? Not a sign of them on the One. :victory:
Click to expand...
Click to collapse
I honestly want it, but I don't think my contract is over with the one x until late this year, and I'd rather not pay the cancellation fee :\ or the $650 Google version with aosp or Dev version
Sent from my Nexus 4

mirGantrophy said:
I honestly want it, but I don't think my contract is over with the one x until late this year, and I'd rather not pay the cancellation fee :\ or the $650 Google version with aosp or Dev version
Sent from my Nexus 4
Click to expand...
Click to collapse
Lots of people have gotten early upgrades by complaining loudly enough. I was at least six months early.

iElvis said:
Lots of people have gotten early upgrades by complaining loudly enough. I was at least six months early.
Click to expand...
Click to collapse
Agreed. I lost my phone about 6 months before my upgrade was due, and ATT was more than willing to send me a One X. I paid a whopping 99 cents for it
Sent from my HTC One X using xda premium

Did you guys have AT&Ts extra insurance, or is this the normal 1 year warranty? My battery has been really screwey recently, keeps getting drained really fast when the phone is sleeping. I'm wondering if I should just go make some noise.

iElvis said:
I'm thinking about it, but I'm not going to take it apart until I'm sure I'm sticking with the One and all is well.
FWIW, HTC is not blocking the One, whether or not AT&T ever plans to ask them to. Looks like the rumors were wrong.
The international One roms work great on the AT&T version. I don't think I'm ever going back to an AT&T base.
Also, the frustrating multitasking issues on the One X? Not a sign of them on the One. :victory:
Click to expand...
Click to collapse
There are zero multitasking issue in the new sense 5 port.
Sent from my HTC One XL using Xparent Red Tapatalk 2

Related

[Warning] OTA Rumor/RUU download

This is a prewarning for anyone still nieve enough to accept an ota before its been torn down and examined. The One X, brother device(EVO 4g LTE) recently received an ota that SIGNIFICANTLY improved security on the device. Changes included a new hboot(as seen in the new hox ruu leaked) along with other patches, any EVO that was not previously s OFF can no longer use the s OFF exploit, lazypanda. On top of that, EVO and hox were both able to flash radios and kernals with the unlocked bootloader. The EVO, s on with unlocked bootloader can NO LONGER flash radios or kernals. Recoveries only. I am posting this to make the community aware that this update WILL most likely implement the same security changes that were put on EVO LTE owners.
If you accept the ota, you will likely:
Lose ability to flash kernals, and radios
Lose ability to use a s OFF exploit if it becomes available on the current(non updated) hboot.
Do thank the person bringing the ruu leak to xda for developers to examine and warning us of the soon to come ota. If it weren't for him, it would just show on our devices and a good percentage would accept, clogging our forums with help me threads. Check out the ruu leak thread to thank.
http://forum.xda-developers.com/showthread.php?p=29049875
YOU HAVE BEEN WARNED
...........My EVO Ways..........
(You can S-Off for all I care)
Needs a sticky!
Good job bro!
Sent from my HTC One XL using xda app-developers app
I'm sure this has nothing to do with all the clowns who bricked their phones and then played dumb and exchanged them.
iElvis said:
I'm sure this has nothing to do with all the clowns who bricked their phones and then played dumb and exchanged them.
Click to expand...
Click to collapse
It's those same "clowns" who find ways for you to flash ROMs. Please have a little more respect.
Sent from my HTC One X using Tapatalk 2
18th.abn said:
If you accept the ota, you will likely:
Lose ability to flash kernals,
Click to expand...
Click to collapse
I'm assuming you mean just through recovery. I'm sure you will still be able to flash the boot image(kernel) through fastboot. Just wanted to clarify this and not make everyone think you wouldn't be able to flash kernels at all.
iElvis said:
I'm sure this has nothing to do with all the clowns who bricked their phones and then played dumb and exchanged them.
Click to expand...
Click to collapse
lemme guess.. those exchanges are why phones are getting more expensive too right?
Haha.. those phones just get reflashed and sold as "refurbished" so knock it off OK.. seriously it's just annoying misinformation.
Phones get bricked sometimes.. the giant corporations will be fine.
Sent from my HTC One X
SoberGuy said:
It's those same "clowns" who find ways for you to flash ROMs. Please have a little more respect.
Click to expand...
Click to collapse
ChongoDroid said:
Haha.. those phones just get reflashed and sold as "refurbished" so knock it off OK.. seriously it's just annoying misinformation.
Phones get bricked sometimes.. the giant corporations will be fine.
Click to expand...
Click to collapse
Not talking about devs, who contribute something to the overall environment (I would never refer to devs as "clowns"). I'm talking about the people who start fooling around with their phones without knowing what they're doing, brick them, then post things like "Will AT&T know what I did if I return this for a warranty replacement?"
And, whether the carriers can afford it (they can) isn't the point. It's that these folks motivate the carriers to make their phones ever more locked down in order to avoid having to deal with these bogus exchanges.
Wait, you got that wrong, reason we are getting more bricked phones is because the security on this device is NEW. Can't figure it out if you don't try, trying consists of trial and error. Well you know the sweetest of the story....
Sent from my HTC One XL using xda app-developers app
For every guy that takes a risk and flashes something that might achieve s off, 10 people have returned their phone because the email doesn't work, or the screen is too yellow, or its too quiet.. or loud. Do you see what I'm sayin?
Normal people don't root.. they just complain. So HTC locking down the phone more isn't preventative measures for tech support or return rates... Its just HTC being sloppy. Next it'll be that source is being delayed because they don't want people to brick their phones lol
Sent from my HTC One X using xda premium
Thanks, good looking out. Some people will heed your warnings, others wont. I'm afraid this would be a little harder to overcome than the 1.85 fiasco when everyone updated before there was a root exploit. If HTC is playing with the security like this then that is a little scary to me. Damn i wish i had a little birdy at HTC. Maybe samsung is the future for rooted devices. Maybe google will open Motorola up. HTC is goin backwards
nugzo said:
Thanks, good looking out. Some people will heed your warnings, others wont. I'm afraid this would be a little harder to overcome than the 1.85 fiasco when everyone updated before there was a root exploit. If HTC is playing with the security like this then that is a little scary to me. Damn i wish i had a little birdy at HTC. Maybe samsung is the future for rooted devices. Maybe google will open Motorola up. HTC is goin backwards
Click to expand...
Click to collapse
Yeah, it's definitely a concern to me. I wish they would understand and just make it easy to do. The unlock site.could have an optional S-off to go with it. I would think it would be pretty easy for these guys to design a device to be very dev friendly, and also easy to recover if/when things go bad.
Sent from my HTC One X using Tapatalk 2
xiambax said:
No problems guys. I got my S3 today so I haven't been testing the new RUU very much as I installed it sometime last night.
I'm torn on which phone I want to keep. Does someone really need two 700 Dollar phones?
Click to expand...
Click to collapse
Yup I do. Please mail the one you won't use to me ^_^
Sent from my One X using xda premium
Post in the marketplace.
Sent from my HTC One X using Tapatalk 2
As far as I've seen, one xl's are going for between 450 and 550.
Sent from my HTC One XL
PurpleFries said:
As far as I've seen, one xl's are going for between 450 and 550.
Sent from my HTC One XL
Click to expand...
Click to collapse
serious? ive seen xls go for 350 on the marketplace.
PurpleFries said:
As far as I've seen, one xl's are going for between 450 and 550.
Sent from my HTC One XL
Click to expand...
Click to collapse
Lol yeah, brand new
Sent from my HTC One X
Jeez phones nowadays cost so dang much. Moor than my laptop or the new iPad lol
Sent from my HTC One X

AHHH!! I love This Phone But

I really love this phone but the build quality that HTC use to be SOOO well known for seems to have gone out the window. I bought the AT&T One X when it first came out and had to have it replaced atleast 3 different times before my 30 days were up due to a number of different issues. The last one I got I've had for probably 2 months now and everything had been great up until a couple days ago. About a quarter of the way up the screen from the bottom does not recognize touch. If I use an app or something to draw a line down the screen, when I get to that spot it leaves a blank area and then the line starts again when I get past that area. One whole row on the keyboard I can't use any of the letters and atleast one of those letters is part of my gmail address so I can't enter it. When I'm scrolling in say the settings menu, the screen will be real jittery if my finger goes into the area where it's dead at or it will think I'm pressing instead of scrolling and randomly open up menus or apps. I do have insurance on the phone but I know it's not something they will swap in store since I'm past my 30 days so it will have to probably have to be sent for repair and I can almost guarantee they will update it to the latest release so I won't be able to root or anything else. Just curious if anyone else has had issues with the touch screen going out on there One X?
Sucks sorry to hear about your phone... Just terrible bad luck
I've had mine from day one of release and have had no issues what so ever... I'm sorry your having such bad luck with yours
Sent from my HTC One X using Tapatalk 2
Sorry to hear about that. Mine has been solid so far, no known issues/defects.
Going into my first month as a new Telstra customer.
Ya, I'm just worried about them refusing to fix it since the bootloader has been unlocked. I have insurance through AT&T but I don't know how things like that work since I've never been in this situation before.
Tiffany84 said:
Ya, I'm just worried about them refusing to fix it since the bootloader has been unlocked. I have insurance through AT&T but I don't know how things like that work since I've never been in this situation before.
Click to expand...
Click to collapse
Just brick it Tiffany, to the point where "unlocked" is nowhere in sight lol
Sent from my HTC One X
I have had no issues with my One X and I've had it for nearly four months now...
ChongoDroid said:
Just brick it Tiffany, to the point where "unlocked" is nowhere in sight lol
Sent from my HTC One X
Click to expand...
Click to collapse
Don't suggest she brick her phone.
Sent from my HTC One X using xda premium
Just trade it, they can't deny you because of a hardware issue because you flashed custom.software
Many people send them in unlocked, ruu it to stock and you're good to go
Sent from my HTC One X using Tapatalk 2
Never ever had any of these issues
Sent from my magical box
You may not believe this but I've had 10 One X's and all have had problems. 5 were exchanged in store during the 30 days and 5 were sent as warranty replacements. The one I have now seems to be the most usable but there are still a bunch of problems (wifi signal fluctuates a ton, loud rattling noise when using vibrate). I've never seen a phone this nice but with so many quality control issues. All of the One X's I've had have gotten really hot with use.
Sent from my One X using xda app-developers app
ive never had any problems with this phone whatsoever, (Knock on wood) other than getting alittle warm playing a game while its charging
I feel your pain, bro. I purchased my Intl One X at full price at the time, which was $669.00 USD. It died two weeks later when the charging/data port stopped working. I sent it into HTC and after many phone calls to Tier 2 escalations and 2 months, they finally told me they could not repair my phone because of an Apple injunction on importing the motherboards to the US. This is how I came to be with the One XL.
The whole experience was IMO completely ridiculous and I've never experienced such horrible customer service from any company ever. They even tried to charge me to diagnose the problem with my phone. I fought them and got them to pay for the fee themselves. If I had paid it, would they have refunded it a month later when they told me that they couldn't fix my phone? Doubt it!
I got to use my original One X for a full two weeks before it died. Spent 2 months badgering HTC America about where my phone is, when is it going to be fixed, whats wrong with it, etc... only to be told "Sorry, you're ****ed!"
This story repeats itself tons of times in the One X forums from many different users. While I think the One XL is sweet (only because of LTE, if I had to use HSPA+ I'd still be really pissed and probably wouldve just sold it) I'll never buy or recommend HTC again.
Yeah I'm on my third now. Speaker keeps dying. Volume is so low that it's impossible to hear anything.
Htc fanboys might hate apple and samsung as much as they want but truth is that none of those companies have customers that still have problems with their phone even after getting the 10th replacement
ECEXCURSION said:
Don't suggest she brick her phone.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
And why is that?
Sent from my HTC One X
ChongoDroid said:
And why is that?
Sent from my HTC One X
Click to expand...
Click to collapse
Because although not illegal, it's clearly immoral. Why do you think the cost of insurance has gone thru the roof?
It's because of (insert appropriate insult here) like you that suggest she do something like that.
Sent from My Omega powered beast, using Xparent ICS
blade30p said:
Because although not illegal, it's clearly immoral. Why do you think the cost of insurance has gone thru the roof?
It's because of (insert appropriate insult here) like you that suggest she do something like that.
Sent from My Omega powered beast, using Xparent ICS
Click to expand...
Click to collapse
Cool story Hansel, show me one supporting link that suggests unlocked bootloader returns are the reason for high insurance rates. Tell me it's the modding communities fault and not every Tom, ****, and Harry that returned their phone because it was too quiet, too bright or it hurt their feelings.
Any other burning questions Gertrude?
Sent from my HTC One X
lazarat said:
Htc fanboys might hate apple and samsung as much as they want but truth is that none of those companies have customers that still have problems with their phone even after getting the 10th replacement
Click to expand...
Click to collapse
3 months ago I would have disagreed w you. But now I totally concur. The QC of HTC is just horrendous.
lazarat said:
Htc fanboys might hate apple and samsung as much as they want but truth is that none of those companies have customers that still have problems with their phone even after getting the 10th replacement
Click to expand...
Click to collapse
Apple? Sure. But Samsung? No. I just bought the HTC One X because I replaced my Galaxy S III so many times for various problems that AT&T would not exchange it anymore. Also, my third Nexus 7 is on the way. I think quality control has gone downhill across the board.

So I need to replace my phone...

Sadly I shattered my X's screen :crying: and I'm going to get it replaced with my insurance, they send me the new phone and I send them the broken one back. As far as I can tell there's no way I can check or have them check that the phone's still on 1.85 and I absolutely can't live without root. Any ideas to help me out? (AT&T One X)
you may be able to this.. idk it was sure if you need root but maybe something along this line. http://forum.xda-developers.com/showthread.php?t=1671135
beamed from the XL
If it comes with 2.20 you are toast. There is no known root or BL unlock for phones that come with 2.20. Its hit or miss what you will get.
Sent from my HTC One X
quarlow said:
If it comes with 2.20 you are toast. There is no known root or BL unlock for phones that come with 2.20. Its hit or miss what you will get.
Sent from my HTC One X
Click to expand...
Click to collapse
Yeah I think I'm going to call AT&T today and see if there's any way we could work something out. Hopefully since one of the reps at my local store is actually knowledgeable when it comes to rooting and modding etc. he can help me out.
SU1CiDE said:
Yeah I think I'm going to call AT&T today and see if there's any way we could work something out. Hopefully since one of the reps at my local store is actually knowledgeable when it comes to rooting and modding etc. he can help me out.
Click to expand...
Click to collapse
Your replacement will come from asurian. If you get a refurb find a flaw with it and they will send you a brand new one which will likely not have 2.20.
Sent from my HTC One X using xda premium
U should claim it as lost u pay the same price and u would have a spare phone to fiddle with
Sent from my HTC One X using xda premium
joshua54 said:
U should claim it as lost u pay the same price and u would have a spare phone to fiddle with
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Do that ^^^:silly:
joshua54 said:
U should claim it as lost u pay the same price and u would have a spare phone to fiddle with
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I was thinking of doing that haha. I might just for fun, I've taken apart all my old phones so far so maybe I'll add this beauty to the collection of dismembered phones
SU1CiDE said:
I was thinking of doing that haha. I might just for fun, I've taken apart all my old phones so far so maybe I'll add this beauty to the collection of dismembered phones
Click to expand...
Click to collapse
Maybe you could swap screens then if you get a replacement that you can't root.
jordant2 said:
Maybe you could swap screens then if you get a replacement that you can't root.
Click to expand...
Click to collapse
I dropped my current phone a few days before the screen shattered and it's just been buggy as hell, it's barely been usable since. Plus I got a defective model in the first place with the WiFi issue which at this point is getting to be the most annoying thing ever. I guess I shouldn't have waited to get a replacement, I was too afraid I'd get a new one with the update but now it seems like it's going to be a very slim chance of getting one without the update
I just got a refurb from AT&T today with 2.20 on it already.
Sending it back. Guess I'll live with some stuck pixels and root, I have 90 days to decide how much it bothers me.
Unless an exploit is found for 2.20...
Sent from my HTC One X
quarlow said:
I just got a refurb from AT&T today with 2.20 on it already.
Sending it back. Guess I'll live with some stuck pixels and root, I have 90 days to decide how much it bothers me.
Unless an exploit is found for 2.20...
Sent from my HTC One X
Click to expand...
Click to collapse
I wish I could live with this :/ my screen is pretty much cracked everywhere and it's too buggy since I dropped it
SU1CiDE said:
I wish I could live with this :/ my screen is pretty much cracked everywhere and it's too buggy since I dropped it
Click to expand...
Click to collapse
Just realized how lucky I am... My phone dropped from 3 stories into wood... Amazingly I have no issues, just a slightly blue tint on a pinkie sized part of the screen only visible when there's a Grey background and a scratch on the top corner of the chassis. Of course it probably helped I had a zagg screen protector which is scratched slightly at the top.
Sent from my HTC One XL using xda premium
TheNightHawk223 said:
Just realized how lucky I am... My phone dropped from 3 stories into wood... Amazingly I have no issues, just a slightly blue tint on a pinkie sized part of the screen only visible when there's a Grey background and a scratch on the top corner of the chassis. Of course it probably helped I had a zagg screen protector which is scratched slightly at the top.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
Yeah you got extremely lucky man! I'm sure as hell going to take as much care as possible with this new phone. Still can't believe I ruined the one I have :/
I filed the claim tonight and should get the NEW phone, not a refurb, tomorrow or Wednesday. Praying it'll come with 1.85...

2nd Faulty Replacement, Now what?

Hey guys,
Time for a little advice. I have the HTC One XL on ATT, and began to notice sever screen rippling on the sides and middle of my device. So, naturally, I called warranty and had it replaced. That replacement came back with screen ripples worse than the original device. So I called again, and they overnighted a second replacement. Just came in this morning. 3 dead pixels, and a prominent ripple effect along the left side of the device towards the middle.
I've heard stories about getting it switched for another device, but is that even possible? What are your guy's thoughts?
http://forum.xda-developers.com/showthread.php?t=1839514
from my HTC One XL using Tapatalk 2
Try getting 10 replacements before getting one halfway decent. I have to admit tho that AT&T is good with sending out replacements no questions asked.
P. S. How bout we let mods do their job instead of us trying to do it for them. Just sayin'.
Sent from my One X using XDA Premium HD app
SkizzMcNizz said:
Try getting 10 replacements before getting one halfway decent. I have to admit tho that AT&T is good with sending out replacements no questions asked.
P. S. How bout we let mods do their job instead of us trying to do it for them. Just sayin'.
Sent from my One X using XDA Premium HD app
Click to expand...
Click to collapse
They're definitely good at sending the replacements, no lies there. Only problem is that they're defective upon arrival.. Which isn't good at all.
I don't want them to keep sending replacements if they're all going to be broken, ya know?
P.S.- I thought that since this was more of an issue and advice kind of thing, that maybe general would be a good idea? Not exactly asking a direct question. I've been on XDA for a while, I know the rules.
HTC_Phone said:
They're definitely good at sending the replacements, no lies there. Only problem is that they're defective upon arrival.. Which isn't good at all.
I don't want them to keep sending replacements if they're all going to be broken, ya know?
P.S.- I thought that since this was more of an issue and advice kind of thing, that maybe general would be a good idea? Not exactly asking a direct question. I've been on XDA for a while, I know the rules.
Click to expand...
Click to collapse
Well unfortunately they send out nothing but refurbs, you just gotta keep going until you get a good one.
They used to let you walk into a store and exchange your broken device for a brand new one. Not the case anymore.
Sent from my One X using Tapatalk 2
superchilpil said:
They used to let you walk into a store and exchange your broken device for a brand new one. Not the case anymore.
Click to expand...
Click to collapse
If you happen to have a AT&T Device Support Center near you, I believe they will swap it out for you right there: http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=raRvhaTUUJr
Its not official policy to let you switch to a different phone. But I've heard of cases where they will do it, if you've gone through several bad refurbs, and b1tch loud enough at the right people. Having multiple lines, long time customer etc. helps also.
I think the One X is fundamentally a good phone, and HTC makes good hardware. As mentioned before, its probably a matter of the fact that you are getting refurbs and not new ones. Its a bit odd that you have had 3 phones with the exact same issue. Maybe the screens get damaged when they fix the phones and re-assemble them?
redpoint73 said:
If you happen to have a AT&T Device Support Center near you, I believe they will swap it out for you right there: http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=raRvhaTUUJr
Its not official policy to let you switch to a different phone. But I've heard of cases where they will do it, if you've gone through several bad refurbs, and b1tch loud enough at the right people. Having multiple lines, long time customer etc. helps also.
I think the One X is fundamentally a good phone, and HTC makes good hardware. As mentioned before, its probably a matter of the fact that you are getting refurbs and not new ones. Its a bit odd that you have had 3 phones with the exact same issue. Maybe the screens get damaged when they fix the phones and re-assemble them?
Click to expand...
Click to collapse
Device Support Center is 6 hours away unfortunately
That was my thought. When I got my One X new, it wasn't having the screen issues. Then they started appearing. So I called and got the replacement.
Granted, I know that all screens are going to flex if you press on them. That's just a given. But the One X (As told by HTC themselves) should not have as severe flex as I've been getting on all 3 devices. That isn't right.
I guess I'll call and see. We have 3 lines on the plan right now, and my family has been on ATT since it was called Cingular. So I'll see what happens. three phones just doesn't cut it when they all break
EDIT: Just got off the phone. They're sending a third replacement overnight. If this third one doesn't work, they're giving me a free make/model change. Hopefully this replacement is good though, I love the One X
HTC_Phone said:
They're definitely good at sending the replacements, no lies there. Only problem is that they're defective upon arrival.. Which isn't good at all.
I don't want them to keep sending replacements if they're all going to be broken, ya know?
P.S.- I thought that since this was more of an issue and advice kind of thing, that maybe general would be a good idea? Not exactly asking a direct question. I've been on XDA for a while, I know the rules.
Click to expand...
Click to collapse
Right. That's what I was saying. The poster above my first post is not a mod.
Sent from my One X using XDA Premium HD app
The reason why it happens is probably because you're getting refurbs which are basically returned devices that were only checked to see if they turned on and did not have major damage.
I would press for constant replacement until you get a perfect device.
Sent from my Inspire 4G using xda app-developers app
Hunt3r.j2 said:
The reason why it happens is probably because you're getting refurbs which are basically returned devices that were only checked to see if they turned on and did not have major damage.
I would press for constant replacement until you get a perfect device.
Sent from my Inspire 4G using xda app-developers app
Click to expand...
Click to collapse
Right? I called today and they said it was ridiculous that I've been getting defective replacements. The guy said he's gonna send me one more, and if it's broken that he'll give me a free make/model change.
HTC_Phone said:
Right? I called today and they said it was ridiculous that I've been getting defective replacements. The guy said he's gonna send me one more, and if it's broken that he'll give me a free make/model change.
Click to expand...
Click to collapse
So when do you get your replacement??
max63094 said:
So when do you get your replacement??
Click to expand...
Click to collapse
Just got my third one today. All three were defective. So we'll see what happens tomorrow when AT&T calls me and I'll see which phone they're gonna let me get.
HTC_Phone said:
Just got my third one today. All three were defective. So we'll see what happens tomorrow when AT&T calls me and I'll see which phone they're gonna let me get.
Click to expand...
Click to collapse
One x+?
Sent from my One X using Tapatalk 2
superchilpil said:
One x+?
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
Who knows? I'm gonna ask for the One X+, and see if they'll let me go that route. But who knows honestly. But there's a good chance I'll be leaving the One X unfortunately :/
HTC_Phone said:
Who knows? I'm gonna ask for the One X+, and see if they'll let me go that route. But who knows honestly. But there's a good chance I'll be leaving the One X unfortunately :/
Click to expand...
Click to collapse
See I would demand that phone or have them send me replacements until I get a good one
Sent from my One X using Tapatalk 2
superchilpil said:
See I would demand that phone or have them send me replacements until I get a good one
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
That's my plan. Demand the One X+, or even the GSIII if I have to. But I will not take another refurbished phone. The guy says a free make/model change was in order if this 3rd device came faulty, which it did.
HTC_Phone said:
That's my plan. Demand the One X+, or even the GSIII if I have to. But I will not take another refurbished phone. The guy says a free make/model change was in order if this 3rd device came faulty, which it did.
Click to expand...
Click to collapse
I had something similar happen to me but I have a replacement center near by so I wouldn't of left until I got a good phone
Sent from my One X using Tapatalk 2
This is why I refuse to get anything refurbished. I'd rather spend extra money for something that wasn't previously screwed up..
Who wants to bet that these refurbs he's been getting were previously ICJ bricks... Anyone?
Sent from my HTC One XL using xda app-developers app
HTC_Phone said:
Device Support Center is 6 hours away unfortunately
That was my thought. When I got my One X new, it wasn't having the screen issues. Then they started appearing. So I called and got the replacement.
Granted, I know that all screens are going to flex if you press on them. That's just a given. But the One X (As told by HTC themselves) should not have as severe flex as I've been getting on all 3 devices. That isn't right.
I guess I'll call and see. We have 3 lines on the plan right now, and my family has been on ATT since it was called Cingular. So I'll see what happens. three phones just doesn't cut it when they all break
EDIT: Just got off the phone. They're sending a third replacement overnight. If this third one doesn't work, they're giving me a free make/model change. Hopefully this replacement is good though, I love the One X
Click to expand...
Click to collapse
They told me they would do the same and at the time the only phone that was close was the sgs3 but they said I couldn't have that one. They gave me a choice of like 3 old phones. I was pretty pissed.
Sent from my HTC One X using XDA Premium HD app
---------- Post added at 03:53 PM ---------- Previous post was at 03:44 PM ----------
Hunt3r.j2 said:
The reason why it happens is probably because you're getting refurbs which are basically returned devices that were only checked to see if they turned on and did not have major damage.
I would press for constant replacement until you get a perfect device.
Sent from my Inspire 4G using xda app-developers app
Click to expand...
Click to collapse
+1
After 10 replacements not one was in "good" condition until the one I have now. But now that I think about it the more I can see the reason this one also was returned by someone and just sent back out by AT&T without checking or fixing it. It's extremely laggy at times for no apparent reason even after a factory reset and rom change and the vibration rattles pretty loudly. I never can notice a difference with the custom kernels set to 2.1ghz. Seems the same as 1.5. Those seem to be the major things. I wasn't looking for those problems tho.
The problems the other phones had were mostly screen and build problems. Overheating also.
Anyways, that's why I left AT&T and now use Straight Talk and buy my phones straight up and unlocked.
Sent from my HTC One X using XDA Premium HD app
SkizzMcNizz said:
They told me they would do the same and at the time the only phone that was close was the sgs3 but they said I couldn't have that one. They gave me a choice of like 3 old phones. I was pretty pissed.
Sent from my HTC One X using XDA Premium HD app
---------- Post added at 03:53 PM ---------- Previous post was at 03:44 PM ----------
+1
After 10 replacements not one was in "good" condition until the one I have now. But now that I think about it the more I can see the reason this one also was returned by someone and just sent back out by AT&T without checking or fixing it. It's extremely laggy at times for no apparent reason even after a factory reset and rom change and the vibration rattles pretty loudly. I never can notice a difference with the custom kernels set to 2.1ghz. Seems the same as 1.5. Those seem to be the major things. I wasn't looking for those problems tho.
The problems the other phones had were mostly screen and build problems. Overheating also.
Anyways, that's why I left AT&T and now use Straight Talk and buy my phones straight up and unlocked.
Sent from my HTC One X using XDA Premium HD app
Click to expand...
Click to collapse
Who knows what this guy will say. The One X is a high quality phone. I guess it all depends on the rep you get because I've heard reports of people getting credit on their account, and a guy got the GS3. But I won't settle for anything less than the One X

AT&T $100 Trade-in Promotion Starting

I just wanted to post this for all of you considering getting a new phone on AT&T, such as the One, S4, Blackberry, etc. According to what I have read, it looks like AT&T is starting a promotion tomorrow that will give an instant $100 or more credit toward a new phone of your choice when you trade in your old working smart phone, ( 3 years old or less). This may help in the decision making process for many people.
http://www.cnet.com/8301-17918_1-57582180-85/at-t-trade-in-drops-galaxy-s4-htc-one-others-to-$99/
not sure if its worth returning the gs4 and re-buying it again using a trade in.... when i could sell the trade in phone for 200 on CL and making my phone free....
I do have a old captivate... I wonder what condition does it have to be in?
Sent from my Galaxy S4
delete
I got $160 for my og note. The Sales Rep kept doing something on her tablet and my phone keypad til she got $160. paid like 86 bucks for my s4.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
It is true. It starts tomorrow May 1st. Bring in any smartphone 3 years and newer in working condition, no cracked screens, etc. and receive $100 towards the purchase of a smartphone $199 or more.
Sent from my SAMSUNG-SGH-I337 using xda premium
I'm starting to hate AT&T even more. I recently tried to get an early upgrade (60 days away) & was turned down over the phone. It really pissed me off since I've been a long time customer in good standing. Pissed me off so much, I've been considering going to TMO & now they do this to me. Hopefully this last for more than 30 days since they won't budge unless im within 30 days or less.
Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.
deblas66 said:
Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.
Click to expand...
Click to collapse
So re-lock and unroot it?
You can probably sell the phone for way more on eBay or some other places. It's not worth giving it to att.
delete
Took in my 2 year old gs2 and picked up 100 off the s4. Just reverted to stock from aokp. Dont think it was worth the hassle of selling on ebay.
Sent from my SAMSUNG-SGH-I337 using xda premium
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.
bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium
AllTheWay said:
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
phjnky said:
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.
Click to expand...
Click to collapse
Thanks for the quick responses, I really appreciate it and am glad I'll be able to at least get something for it. Thanks again
Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)
switters1 said:
Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)
Click to expand...
Click to collapse
I wouldn't think its necessary based on my experience this morning. They just checked to see if it lit up when turned on.
Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app
dray said:
Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
They check the imei/serial number on them. You can check on the website and see if it will work.
https://tradein-program.att.com/home.php5#top

Categories

Resources