AT&T $100 Trade-in Promotion Starting - AT&T Samsung Galaxy S 4 General

I just wanted to post this for all of you considering getting a new phone on AT&T, such as the One, S4, Blackberry, etc. According to what I have read, it looks like AT&T is starting a promotion tomorrow that will give an instant $100 or more credit toward a new phone of your choice when you trade in your old working smart phone, ( 3 years old or less). This may help in the decision making process for many people.
http://www.cnet.com/8301-17918_1-57582180-85/at-t-trade-in-drops-galaxy-s4-htc-one-others-to-$99/

not sure if its worth returning the gs4 and re-buying it again using a trade in.... when i could sell the trade in phone for 200 on CL and making my phone free....

I do have a old captivate... I wonder what condition does it have to be in?
Sent from my Galaxy S4

delete

I got $160 for my og note. The Sales Rep kept doing something on her tablet and my phone keypad til she got $160. paid like 86 bucks for my s4.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

It is true. It starts tomorrow May 1st. Bring in any smartphone 3 years and newer in working condition, no cracked screens, etc. and receive $100 towards the purchase of a smartphone $199 or more.
Sent from my SAMSUNG-SGH-I337 using xda premium

I'm starting to hate AT&T even more. I recently tried to get an early upgrade (60 days away) & was turned down over the phone. It really pissed me off since I've been a long time customer in good standing. Pissed me off so much, I've been considering going to TMO & now they do this to me. Hopefully this last for more than 30 days since they won't budge unless im within 30 days or less.

Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.

deblas66 said:
Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.
Click to expand...
Click to collapse
So re-lock and unroot it?

You can probably sell the phone for way more on eBay or some other places. It's not worth giving it to att.

delete

Took in my 2 year old gs2 and picked up 100 off the s4. Just reverted to stock from aokp. Dont think it was worth the hassle of selling on ebay.
Sent from my SAMSUNG-SGH-I337 using xda premium

does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?

bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.

bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium

AllTheWay said:
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
phjnky said:
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.
Click to expand...
Click to collapse
Thanks for the quick responses, I really appreciate it and am glad I'll be able to at least get something for it. Thanks again

Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)

switters1 said:
Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)
Click to expand...
Click to collapse
I wouldn't think its necessary based on my experience this morning. They just checked to see if it lit up when turned on.

Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app

dray said:
Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
They check the imei/serial number on them. You can check on the website and see if it will work.
https://tradein-program.att.com/home.php5#top

Related

[Q] RIP HTC Inspire 4G (2/13/11-3/4/11)

So I was forced to execute my Inspire today. It was rooted, I've tried different roms/radios, flashed rooted stock rom/stock rom. It was never reliable: always dropping service, not receiving/making calls at random times, mms unreliable. I took it back to best buy to try to get it exchanged for a new one. Of course the phone was working flawlessly when I got to the store. The good news is that I had purchased the best buy protection plan for it at $10/month. I had enough of the phone not working reliably for its intended purpose and had to smash it in order to get a new unit. I went back to best buy and turned in the broken phone, and after more than a few suspicious looks from workers-got my phone sent in for repair. Of course it's not going to be repairable (I hit it with my baton , which crushed the screen and phone in the middle), so now I wait a few weeks for my new unit.
My question is, should I cancel my ATT contract and go with a different provider. I loved the actual phone, I just think the ATT "4G" service is horribly unreliable in my area. Or, are there any good Android 3G phones for ATT?
BTW, I am coming from an iPhone 4 before i got the HTC Inspire. iPhone worked awesome, I'm just tired of Apple products.
You can exchange/return your phone within 30 days so why the hell did you "smash" it?
Sent from my Desire HD using Tapatalk
If you were within the 30 days you had every right to just return it just because you wanted to.
I hope you get it all worked out. GL
brandon827 said:
(I hit it with my baton , which crushed the screen and phone in the middle)
Click to expand...
Click to collapse
I LOL'd when I read that
In my opinion, you have the best android phone AT&T has to offer...and on this thread? I think a lot of people will think the same thing. A lot of us inspire owners are previous captivate owners! That phone REQUIRED tweaking to get it to work smoothly (and for me, to get gps to work)
You could get the atrix, but there's not much tweaking/modding/flashing you can do with it due to a signed bootloader.
yeah, smashing it was a stupid thing to do.
cancelling your at&t contract will cost you a lot of money.
LOL, its crazy that someone has to go to those lenths to return a phone, but its true especially at stores like bestbuy its like ok so u want me to go in parking lot and run over it with my car a few times? then you will exchange it? and if u didnt have a problem with it why would u want a new one? Funny the smashing with baton part though.
^ he said, he was having problems.
i agree with others, you had 30 days to return it, i don't understand why you didn't just do that, and get another phone.
epicKA8 said:
^ he said, he was having problems.
i agree with others, you had 30 days to return it, i don't understand why you didn't just do that, and get another phone.
Click to expand...
Click to collapse
Right on... I also think $10 a month is crazy expensive.
For me, the Inspire has been a dream. Super stable... super fast... and I really haven't felt the need to root it.. yet.
bahairus said:
Right on... I also think $10 a month is crazy expensive.
For me, the Inspire has been a dream. Super stable... super fast... and I really haven't felt the need to root it.. yet.
Click to expand...
Click to collapse
yea, $10 a month is nuts, i only paid $50 for the entire phone!
I don't think any of your understood, lol. Best Buy refused to take it back because it was working fine in front of them. And I did literally say to the kid working there, "So if I take it out in the parking lot and run it over with my truck, you guys will take it back?" He replied, "Do what you gotta do, if you come in tomorrow with a broken phone I'll act like I didn't see you come in today."
BTW I paid full price for the phone ($450ish).
You can return it for ANY reason within 30 days. Doesn't have to be broken.
AvengerBB said:
You can return it for ANY reason within 30 days. Doesn't have to be broken.
Click to expand...
Click to collapse
This. Should have asked for a manager. That kid was totally wrong.
Sent from my Desire HD using XDA Premium App
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
jc2470 said:
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
Click to expand...
Click to collapse
That's what I was thinking. I didn't want to push the issue and get the manager involved only to deny me getting a new phone. Then, I show up a few days later with a broken phone anyway. I will most likely be buying my next phone at Costco.
I had the same exact same problem... out the blue signal went to ****.. took it back to the At&t store of course it worked fine..lol .. got a new one hope it don't happen again... the people at the at&t store were like "I never seen the H without a the +"
Sent from my Desire HD using XDA App
jc2470 said:
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
Click to expand...
Click to collapse
Restocking fees no longer apply at best buy, and their return policy does not say something has to be wrong.
<--- worked there for three years and still has many friends that do.
Sent from my Desire HD using XDA Premium App
ReppinFlorida said:
I had the same exact same problem... out the blue signal went to ****.. took it back to the At&t store of course it worked fine..lol .. got a new one hope it don't happen again... the people at the at&t store were like "I never seen the H without a the +"
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
You took it back rooted and s-off ed? Hahaha classic.
Sent from my most memorable Inspire 4G
They actually gave me a had time had to go back a couple times... they said I had to unroot it for warranty purposes... I used visionary to unroot and left the s-off and the custom Rom
Sent from my Inspire 4G
ReppinFlorida said:
They actually gave me a had time had to go back a couple times... they said I had to unroot it for warranty purposes... I used visionary to unroot and left the s-off and the custom Rom
Sent from my Inspire 4G
Click to expand...
Click to collapse
You should post how you un rooted in the Dev or General section. I'm sure a lot of people would appreciate that.
Also, thanks for confirming why we shouldn't buy at 'Beast' Buy
Sent from my most memorable Inspire 4G
If you have to take it in just take a nandroid and run the ruu. Then take your SD out. Simple and effective.
Sent from my Desire HD using XDA Premium App

[Q] g2x replacement?

Hello, all.
I've recently broken my g2x beyond repair--physically that is. I've been using my girlfriend's g2x and before I contact t-mobile for a replacement (I have premium handset protection plan) I wondered if anyone had recently tried to replace their phone using the same method?
Two questions follow:
Was your phone replaced with another g2x, or a phone similar to it?
Was there an option to pay the difference for a phone upgrade?
If you go through Assurion, you need to call them and ask for a different model. We filed a claim online and got another G2x.
If you're going through T-Mobile, you have to get three replacements in six months before they'll offer a different model
Sent from my LG-P999 using xda premium
I can confirm this mine broke a few months ago and online all they offered was g2x so I called and asked and they offered me a HTC oneS came brand new in box with new micro sim and I am loving it very stable.
beccadevin said:
I can confirm this mine broke a few months ago and online all they offered was g2x so I called and asked and they offered me a HTC oneS came brand new in box with new micro sim and I am loving it very stable.
Click to expand...
Click to collapse
Is that through the insurance or through the warranty replacement from t mobile?
Sent from my LG-P999 using xda app-developers app
Through assurion insurance had to pay the 130$ premium but well worth it to get away from the g2x.
Sent from my HTC VLE_U using xda app-developers app
Had anybody done the warranty replacement recently....the last time I did it they offered me the sidekick..total piece of crap. Just wondering if the options are different now.
Sent from my LG-P999 using xda app-developers app
batcheze said:
Had anybody done the warranty replacement recently....the last time I did it they offered me the sidekick..total piece of crap. Just wondering if the options are different now.
Sent from my LG-P999 using xda app-developers app
Click to expand...
Click to collapse
Read the thread Already answered
Sent from my HTC VLE_U using xda app-developers app
beccadevin said:
Read the thread Already answered
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
Actually it wasn't...the thread has been talking about the insurance replacement not about the T-Mobile warranty exchange program...they are two completely different things.
Sent from my LG-P999 using xda app-developers app
I called asurion and filed a claim today.
They said they could only send out a different phone if the same model phone is not available; I didn't want to push the issue since I'd be getting a new phone anyway.
the deductible was $130
Didn't want to create a new thread so I'll post here. My G2X recently started sensing the headphones even when non are plugged in which doesn't allow me to call without using the speaker. I went to a T-Mobile store and the representative there, after checking if my phone has been rooted off-course, said that for $5 I will get a replacement in 2 days which is a "much better" phone. What I got in the mail is a G2, which is a) 6 months older b) has a smaller screen c) has a single core processor d) has a slower wireless modem - I can go on and on, but the point is it's not an equivalent phone. This was the first problem I had with my G2X in 1 year and 9 months of owning it, so by all means replace it with another one or something that is better. I am going back to t-mob today, but I am not holding my breath. I'll keep people posted on the results of my expedition. Any insight into this matter is greatly appreciated.
Keep is posted, interested in seeing what they do for you....of anything at all
-custom sig.
OefArmy2005 said:
I am going back to t-mob today, but I am not holding my breath. I'll keep people posted on the results of my expedition. Any insight into this matter is greatly appreciated.
Click to expand...
Click to collapse
maybe treat it as an honest mistake on their part at first. I'd be surprised if they stuck with the verdict that you deserve a G2. You didn't tell us what replacement plan you had or what warranty you were using to get it fixed. Also, usually the headphone issue can be fixed with compressed air or a straw brush or q-tip dipped in alcohol to clean off the contacts, which can register a headset when nothing is in there.
tell them you want your G2X back if nothing else. It's probably worth more with the headset issue than the G2 new.
thehumble1 said:
maybe treat it as an honest mistake on their part at first. I'd be surprised if they stuck with the verdict that you deserve a G2. You didn't tell us what replacement plan you had or what warranty you were using to get it fixed. Also, usually the headphone issue can be fixed with compressed air or a straw brush or q-tip dipped in alcohol to clean off the contacts, which can register a headset when nothing is in there.
tell them you want your G2X back if nothing else. It's probably worth more with the headset issue than the G2 new.
Click to expand...
Click to collapse
Didn't get a chance to stop by yesterday, so we'll see what they say today. I am an electrical engineer so I can easily fix this issue, I just think if I pay $7.99(premium handset protection) I should be able to use it - especially since my wife and I have paid it for 2 phones for almost 2 years. I came straight to the store and the T- Mobile representative filed the claim for me - so since it was only $5 shipping I assume the replacement is direct from T-Mobile.
Well, as expected, the T-Mobile rap agreed that the G2 is inferior, called customer service to see what they can do and and they said - "too bad-so sad." After that, he said that the only thing he can recommend is calling customer loyalty(I'll try it but I am not holding my breath). So the bottom line is, T-Mobile stole $400 of my money over 2 years for 2 phones since the protection plan did absolutely nothing for me even when my device broke. I am sending the G2 back and that's that. TMobile offers the cheapest service, especially if I have 3 lines with unlimited data and a 10% discount I can get through work, so I really doubt I'll switch to something else.
Sorry to hear this man
-custom sig.
Pain-N-Panic said:
Sorry to hear this man
-custom sig.
Click to expand...
Click to collapse
Well, finally after 2 visits to the T-mobile store and contacting customer loyalty department twice - the first time I was promised I will get a replacement G2X - and the order was never filed - I got a nice shiny refurbished LG L9. It's not the greatest phone, but it sure as heck beats the G2 and is definitely better then the G2X. Not sure why this was so hard to do in the first place?
Glad you got a new rig man!!

Bought a bricked one S. Can I fix it?

Hey One S community. I hope this will be my new home. I currently have a Samsung galaxy vibrant so the One S would be a huge update (original snapdragon so the s4). Anyways, I bought a like new condition HTC one S which will not boot. Apparently the guy was attempting to unlock the boot loader and ended up wiping the phone. The phone will power up to the HTC screen so fast boot should be accessible. I'm hoping to reflash it with the T-Mobile RUU. I played 170$ for it. What are my odds of this phone being bricked forever?
Sent from my SGH-T959 using xda app-developers app
motitas said:
Hey One S community. I hope this will be my new home. I currently have a Samsung galaxy vibrant so the One S would be a huge update (original snapdragon so the s4). Anyways, I bought a like new condition HTC one S which will not boot. Apparently the guy was attempting to unlock the boot loader and ended up wiping the phone. The phone will power up to the HTC screen so fast boot should be accessible. I'm hoping to reflash it with the T-Mobile RUU. I played 170$ for it. What are my odds of this phone being bricked forever?
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
Can you get into bootloader? Hold Vol- when turning it on if you didn't know.
You paid 170 for a bootlooped phone? I couldn't even sell a new in box for 200 on craigslist lol
Sent from my HTC VLE_U using xda app-developers app
Darknites said:
Can you get into bootloader? Hold Vol- when turning it on if you didn't know.
Click to expand...
Click to collapse
Waiting to see if I can. Is there any known situations where you wouldn't be able to? (assuming hardware is perfect). The guy claims that he can get into the bootloader and I can't see any situations where I couldn't fix it. If there is something he didn't tell me I should be fine as eBay buyer protection says that all his comments on the sale must be "in good faith" and not sneaky.
this was his item description: The phone is soft bricked, it will only boot to the htc logo. The bootloader needs to be re-locked in order to get it working. The phone is in excellent condition with no signs of wear, no charger included.
Spastic909 said:
You paid 170 for a bootlooped phone? I couldn't even sell a new in box for 200 on craigslist lol
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
Sure wish I had seen your ad then . There seems to be a real bubble on the pricing of these phones. Check out ebay, for anything in new condition it is 300+ and anything with heavy use or moderate scratching is in the 230-250 range. I thought 170$ for a phone that seems a likely fix and is in mint condition is pretty good. I've always admired the One S as a phone anyways. Oh and the nexus 4 is out of stock all the time. here is some ebay reference, these are the last few One S's sold, I am the 165$: http://www.ebay.com/csc/Cell-Phones...Sold=1&_from=R40&LH_Complete=1&_nkw=htc+one+s
Can you load anything to memory from computer? If so you need to relock bootloader and flash ruu. There are guides here that explain what to do. On my phone and there is more to type than my pointer finger had the energy for on this phone
Sent from my HTC VLE_U using xda app-developers app
motitas said:
Waiting to see if I can. Is there any known situations where you wouldn't be able to? (assuming hardware is perfect). The guy claims that he can get into the bootloader and I can't see any situations where I couldn't fix it. If there is something he didn't tell me I should be fine as eBay buyer protection says that all his comments on the sale must be "in good faith" and not sneaky.
this was his item description: The phone is soft bricked, it will only boot to the htc logo. The bootloader needs to be re-locked in order to get it working. The phone is in excellent condition with no signs of wear, no charger included.
Sure wish I had seen your ad then . There seems to be a real bubble on the pricing of these phones. Check out ebay, for anything in new condition it is 300+ and anything with heavy use or moderate scratching is in the 230-250 range. I thought 170$ for a phone that seems a likely fix and is in mint condition is pretty good. I've always admired the One S as a phone anyways. Oh and the nexus 4 is out of stock all the time. here is some ebay reference, these are the last few One S's sold, I am the 165$: http://www.ebay.com/csc/Cell-Phones...Sold=1&_from=R40&LH_Complete=1&_nkw=htc+one+s
Click to expand...
Click to collapse
Like Spastic909 says a RUU should fix that.
Spastic909 said:
Can you load anything to memory from computer? If so you need to relock bootloader and flash ruu. There are guides here that explain what to do. On my phone and there is more to type than my pointer finger had the energy for on this phone
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
yeah don't worry, I've read up quite a bit and I know what my options are. I'm already prepped for the arrival of the phone and have installed the htc drivers and downloaded the RUU. I also know how to lock the bootloader. My real question right now is if you know of any scenarios where while being able to go into the bootloader the phone was unsalvagable. I'll return with results once it arrives
motitas said:
yeah don't worry, I've read up quite a bit and I know what my options are. I'm already prepped for the arrival of the phone and have installed the htc drivers and downloaded the RUU. I also know how to lock the bootloader. My real question right now is if you know of any scenarios where while being able to go into the bootloader the phone was unsalvagable. I'll return with results once it arrives
Click to expand...
Click to collapse
Has long its only a software fault and can get to bootloader then it should be fine.
Yeah what he/she said ( don't take offense as I don't know your sex lol) as long as the phone and screen power on its not a hard brick and shouldn't have any issues
Sent from my HTC VLE_U using xda app-developers app
Spastic909 said:
Yeah what he/she said ( don't take offense as I don't know your sex lol) as long as the phone and screen power on its not a hard brick and shouldn't have any issues
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
A he lol
should be able to revive it.
but, you paid too much for the phone.
got mine brand new for $150, plus $75 gift card thrown in for a local grocery store.
ippon said:
should be able to revive it.
but, you paid too much for the phone.
got mine brand new for $150, plus $75 gift card thrown in for a local grocery store.
Click to expand...
Click to collapse
On contract? I bought the phone unlocked. If you got it new unlocked for that price, tell me where cause I'll take 3. On eBay they seem to be going for 300ish new. Moreover thanks for the help guys. Seems like a great community I'll be back with results!
Sent from my SGH-T959 using xda app-developers app
Time to double post for a statu update so I go the phone and got it running within and hour. checked the IMEI with t mobile and everything. Mint condition. What's the most vanilla jellybean rom I can go to? thanks.
Vanilla like cm10 with no sense, or the virtuous with sense and jb?
I'd say vanilla CM10 no paranoidandroid or anything. I tend to be a purist. if theres any other aosp roms that'd be good too. also how's the state of android 4.2? can you direct me to the right threads?
There is an unofficial for 4.2 but I'd go with the mist recent nightly here http://forum.xda-developers.com/showthread.php?t=1799139
Thanks. I ended up going with cm10 because while I loved 4.2 on my vibrant, camera is important to me. great phone so far. The amoled screen is a little of putting with the colorful edges on the text.
motitas said:
On contract? I bought the phone unlocked. If you got it new unlocked for that price, tell me where cause I'll take 3. On eBay they seem to be going for 300ish new. Moreover thanks for the help guys. Seems like a great community I'll be back with results!
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
it was a deal during christmas. locked to virgin mobile in canada. i'm with another carrier. bought it for $0 on contract and it was $150 fee to break contract. and unlocked for $1.50 on ebay. sold out everywhere now.

Asurion insurance claim - typical?

My wife's S3 was run over. She called to file a claim and was told they are out of stock and that it could be 5-7 days before they have something to send her. They also said they could not offer a different phone, because nothing was shown in their system as a comparable replacement. So for now, she's stuck with nothing.
This seems pretty terrible. Is this typical? I'm definitely going to be looking for an alternative insurance option when this is done.
thats unacceptable.
id demabd something else.
you pay for a service, it should be executed properly
ddurandSGS3 said:
thats unacceptable.
id demabd something else.
you pay for a service, it should be executed properly
Click to expand...
Click to collapse
I agree!
The only other warranty I know of is Squaretrade. Maybe you could check them out??
This might be a good opportunity to get that note 2
Sent from my SCH-I535 using xda app-developers app
Fwiw I tried calling Verizon just to see if they'd do anything to help the situation. My reasoning being that they sold me and bill me for the plan, so they should make it right. They basically took no responsibility.
They are joshin you..asurion will give you a note 2 if they have no s3..just yell at them saying it unacceptable and if asurion doesn't budge you need to get on the phone with Verizon asap and talk to a manager
Sent from my SCH-I535 using xda app-developers app
jager420 said:
They are joshin you..asurion will give you a note 2 if they have no s3..just yell at them saying it unacceptable and if asurion doesn't budge you need to get on the phone with Verizon asap and talk to a manager
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Just to add, I was talking to the Verizon manager in the call I reference above, and that manager refused to give me the name of their direct supervisor after basically telling me there was nothing that could be done on their end (except credit the account for days of service during which I'm waiting for the new phone). I am on hold with Asurion right now with a supervisor, but still being told nothing they can do to fix the situation.
Update: Asurion supervisor unable to help. Told them I'd be cancelling insurance on all 3 lines when this is resolved, posting about it on XDA, and submitting complaint to the BBB. Being transferred to the...CEO?
Definitely unacceptable, they are legally bind to replace you with an exact phone or comparable phone and note 2 is the only comparable phone to S3 unless they already have the s4, which I doubt.
Sent from my SCH-I535 using Tapatalk HD
Well they never mentioned the Note 2, just kept saying no S3 in stock and that there was nothing else comparable available as an option either. After that last transfer to the corporate office or something, I was again told the same thing but also offered the option to buy the S3 at a corporate Verizon store and get reimbursed minus deductible. So I took that offer and ultimately happy with that solution, but definitely not happy with the runaround and hassle.
netter123 said:
Well they never mentioned the Note 2, just kept saying no S3 in stock and that there was nothing else comparable available as an option either. After that last transfer to the corporate office or something, I was again told the same thing but also offered the option to buy the S3 at a corporate Verizon store and get reimbursed minus deductible. So I took that offer and ultimately happy with that solution, but definitely not happy with the runaround and hassle.
Click to expand...
Click to collapse
After that return and exchange for the note 2.Verizon has a 14day return policy. S3 is not worth having
Sent from my SCH-I535 using xda app-developers app
SilentO said:
After that return and exchange for the note 2.Verizon has a 14day return policy. S3 is not worth having
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
There is nothing wrong with the s3. I don't know where you get the "not worth having part"
Sent from my SCH-I535 using xda app-developers app
For me, this is anything but typical. After this past weekend, I've filed four claims with them in the 3 years I've been their customer. Only once have they not had my device in stock, and the rep immediately suggested a comparable replacement. I know they don't always get the best reputation. However, I always get my claim filed fast with no hassle and the device always arrives very quickly.
Me and my GF both got replacement phones before the holidays. She broke hers and I cracked my screen. For both I told Asurion we lost them, cheaper fee and got phones the next day. Got to keep the extra parts too (batt door, batt). I would never tell them I broke the phone, they want the broken one back and its more expensive. Just pull the Sim and tell them u lost it. I use my old phone with the broken screen as a music player, and for WiFi. Screen still works its just cracked bad.
TokedUp said:
Me and my GF both got replacement phones before the holidays. She broke hers and I cracked my screen. For both I told Asurion we lost them, cheaper fee and got phones the next day. Got to keep the extra parts too (batt door, batt). I would never tell them I broke the phone, they want the broken one back and its more expensive. Just pull the Sim and tell them u lost it. I use my old phone with the broken screen as a music player, and for WiFi. Screen still works its just cracked bad.
Click to expand...
Click to collapse
I thought about just reporting it missing, but phone was smashed enough that nothing was really usable. I also thought the deductible was the same regardless of damaged vs lost/stolen. At least that what it shows for me when I look up the deductible...
TokedUp said:
Me and my GF both got replacement phones before the holidays. She broke hers and I cracked my screen. For both I told Asurion we lost them, cheaper fee and got phones the next day. Got to keep the extra parts too (batt door, batt). I would never tell them I broke the phone, they want the broken one back and its more expensive. Just pull the Sim and tell them u lost it. I use my old phone with the broken screen as a music player, and for WiFi. Screen still works its just cracked bad.
Click to expand...
Click to collapse
How much does it cost to "lose" out of curiousity
Sent from my SCH-I535 using Tapatalk 2
cell128 said:
There is nothing wrong with the s3. I don't know where you get the "not worth having part"
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
This. The s3 is the best phone out in my opinion, unless of course you want to go bigger. Then you would shoot for the note 2
Sent from my GeeEssThree
Claim
TokedUp said:
Me and my GF both got replacement phones before the holidays. She broke hers and I cracked my screen. For both I told Asurion we lost them, cheaper fee and got phones the next day. Got to keep the extra parts too (batt door, batt). I would never tell them I broke the phone, they want the broken one back and its more expensive. Just pull the Sim and tell them u lost it. I use my old phone with the broken screen as a music player, and for WiFi. Screen still works its just cracked bad.
Click to expand...
Click to collapse
Did you file a claim online? Did they ask for any documentation or anything?
I ditched all insurance for both my wife and myself. I found that for $7/month and a deductible of $50-$100 I was way better off fixing the phone myself and dealing with it that way. Every experience I had with asurion when I did have them was a headache and the refurbished phones they replaced my phone with were always defective and needing another replacement. Replacement digitizer on my wife's Bionic was $30 with about 30 minutes of labor. Nothing compared to >$200 cost that would have come from asurion's "help".
The claims I've had with Asurion have usually been handled well. Even had an old droid incredible replaced with an incredible 2.
I had a claim on my sgs3 5 days after the release date because I dropped it snd the screen shattered. It was so new they had to send me a new one. Took 3 weeks!!!! I actually went and bought a new screen for it and had it working before I got my replacement.
Sent from my SCH-I535 using xda app-developers app

So long, guys

Well, the screen on my One X died yesterday, and I was unable to revive it. After some wrangling with Customer Service, they're upgrading me early to a One. I'll probably drop in here from time to time, but I'm off to the One forums. Happy modding, and hope to see most of you over there eventually.
iElvis said:
Well, the screen on my One X died yesterday, and I was unable to revive it. After some wrangling with Customer Service, they're upgrading me early to a One. I'll probably drop in here from time to time, but I'm off to the One forums. Happy modding, and hope to see most of you over there eventually.
Click to expand...
Click to collapse
Take it easy, man. Been good.
Enjoy the One.
iElvis said:
After some wrangling with Customer Service, they're upgrading me early to a One.
Click to expand...
Click to collapse
Tried to do that a few weeks ago when One XL #3 took a crap, but the One had just come out and it supposedly wasn't in the CSR's system. I ended up with XL #4, which, so far is working great (and is now rooted and S-off - hurray!).
Good luck with your One!
Thanks for the bootsplash ideas. Might come to the one sections to make some for it after I reign in sense 5.
Sent from my HTC One XL using Xparent Red Tapatalk 2
Helped out a lot of noobs, including me. Shame to see ya go.
HAVE FUN WITH ONLY 2 CAPACITIVE BUTTONS
Take care Bud. You'll be missed by the community!
Sent from my HTC One X using xda app-developers app
iElvis said:
Well, the screen on my One X died yesterday, and I was unable to revive it. After some wrangling with Customer Service, they're upgrading me early to a One. I'll probably drop in here from time to time, but I'm off to the One forums. Happy modding, and hope to see most of you over there eventually.
Click to expand...
Click to collapse
Thanks buddy, for everything. Enjoy life and the one!
Sent from my HTC One XL using xda app-developers app
This happened to me. Have you tried taking it apart and adjusting that cable that is bent at 90°? That worked for me, but the phone caught on for shortly after. enjoy the one. I'd get it if att wasn't conspiring with HTC to keep away the rooters, and I don't want to pay $650 since the nexus 4 is great for under 400
Sent from my Nexus 4
oppy said:
Tried to do that a few weeks ago when One XL #3 took a crap, but the One had just come out and it supposedly wasn't in the CSR's system. I ended up with XL #4, which, so far is working great (and is now rooted and S-off - hurray!).
Good luck with your One!
Click to expand...
Click to collapse
Att didn't trip about you sending back tampered phones ? (relocked bl)
Sent from my HTC One X using xda premium
Nope. I did relock and RUU back to stock each time, but I didn't bother changing the CID back or anything. Heck, the most recent one was S-off.
I haven't had any ROM related issues, though. It was always hardware.
Sent from my NookColor using xda premium
Id get the one also if I didn't have to pay $450 for a "partial upgrade" why pay that much to enter a BS contract when I can hopefully hold out till the nexus 5 rumors start. This will be the longest I've ever used a device as my primary phone lol
Sent from my HTC One XL using Tapatalk 2
The_Zodiac said:
Att didn't trip about you sending back tampered phones ? (relocked bl)
Click to expand...
Click to collapse
I have not read a single instance on here of AT&T denying warranty service, or even giving a poo at all, about unlocked bootloader or custom ROM being on a phone. But lots of reports of folks here successfully sending in "tampered" phones for warranty service on a hardware issue.
mirGantrophy said:
This happened to me. Have you tried taking it apart and adjusting that cable that is bent at 90°? That worked for me, but the phone caught on for shortly after. enjoy the one. I'd get it if att wasn't conspiring with HTC to keep away the rooters, and I don't want to pay $650 since the nexus 4 is great for under 400
Click to expand...
Click to collapse
I'm thinking about it, but I'm not going to take it apart until I'm sure I'm sticking with the One and all is well.
FWIW, HTC is not blocking the One, whether or not AT&T ever plans to ask them to. Looks like the rumors were wrong.
The international One roms work great on the AT&T version. I don't think I'm ever going back to an AT&T base.
Also, the frustrating multitasking issues on the One X? Not a sign of them on the One. :victory:
Just dropped mine and the screen shattered the other day. Have ensquared so paying $75 to have another one sent to me.
Honestly a little bummed I couldn't get a Samsung gs3 (or onex+) shipped out instead, but ay least I'll still have a phone .
Sent from my HTC One X using xda premium
iElvis said:
I'm thinking about it, but I'm not going to take it apart until I'm sure I'm sticking with the One and all is well.
FWIW, HTC is not blocking the One, whether or not AT&T ever plans to ask them to. Looks like the rumors were wrong.
The international One roms work great on the AT&T version. I don't think I'm ever going back to an AT&T base.
Also, the frustrating multitasking issues on the One X? Not a sign of them on the One. :victory:
Click to expand...
Click to collapse
I honestly want it, but I don't think my contract is over with the one x until late this year, and I'd rather not pay the cancellation fee :\ or the $650 Google version with aosp or Dev version
Sent from my Nexus 4
mirGantrophy said:
I honestly want it, but I don't think my contract is over with the one x until late this year, and I'd rather not pay the cancellation fee :\ or the $650 Google version with aosp or Dev version
Sent from my Nexus 4
Click to expand...
Click to collapse
Lots of people have gotten early upgrades by complaining loudly enough. I was at least six months early.
iElvis said:
Lots of people have gotten early upgrades by complaining loudly enough. I was at least six months early.
Click to expand...
Click to collapse
Agreed. I lost my phone about 6 months before my upgrade was due, and ATT was more than willing to send me a One X. I paid a whopping 99 cents for it
Sent from my HTC One X using xda premium
Did you guys have AT&Ts extra insurance, or is this the normal 1 year warranty? My battery has been really screwey recently, keeps getting drained really fast when the phone is sleeping. I'm wondering if I should just go make some noise.
iElvis said:
I'm thinking about it, but I'm not going to take it apart until I'm sure I'm sticking with the One and all is well.
FWIW, HTC is not blocking the One, whether or not AT&T ever plans to ask them to. Looks like the rumors were wrong.
The international One roms work great on the AT&T version. I don't think I'm ever going back to an AT&T base.
Also, the frustrating multitasking issues on the One X? Not a sign of them on the One. :victory:
Click to expand...
Click to collapse
There are zero multitasking issue in the new sense 5 port.
Sent from my HTC One XL using Xparent Red Tapatalk 2

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