AT&T Double Charging Upgrade Fee - AT&T Samsung Galaxy S 4 General

I pre-ordered my phone online and was charged a $36 upgrade fee on my phone order. Today I checked my service bill online and there is an additional charge of $36 for a "one time upgrade charge." When i called them the CSR said that she was unable to see my phone order in her system but that it was "impossible" for them to bill the upgrade fee on the phone order so they always add it to the service bill.
After a lot of back and forth and being put on hold, she finally offered to "waive" the upgrade fee... which actually just means I don't have to pay twice lol.
Make sure to check your phone order and your next service bill.

delete

$36 is the new upgrade fee...
Its a joke, but like a good sheep... I signed the contract anyway! Maybe I should call and ask for them to waive it?
Sent via Tapatalk

Setup account as a business account and you get zero upgrade fees. Good luck.
AT&T Galaxy Note 2

wttisme said:
Check your CC statement. I thought the same thing until I saw the actual charge and it was just the phone plus tax. Their order system is derping because it lists the activation fee under one-time fees due today. Hopefully it's not on there, because it's always been billed to the wireless bill.
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Used my honey's credit card so I can't check the statement but I have an email with the bill that shows the fee included. I'll have to ask him if they charged his card for the full amount of the bill. With the fee and tax it was $247.99.

martinezma99 said:
Setup account as a business account and you get zero upgrade fees. Good luck.
AT&T Galaxy Note 2
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I already get a business discount due to my employer but unfortunately they don't automatically waive upgrade fees.

Rox628;40943621[B said:
]$36 is the new upgrade fee... [/B]
Its a joke, but like a good sheep... I signed the contract anyway! Maybe I should call and ask for them to waive it?
Sent via Tapatalk
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Yeah I'm a good little sheep now too lol. I was ok with paying the $36 but NOT twice! lol
If you wait long enough to upgrade, they will offer to upgrade you for free and even give you extra discounts. I used to wait for those offers but now I'm becoming addicted to new technology!
Wouldn't hurt to try calling them though!

You can probably get the other $36 charge taken off if you want to argue enough and if you're a VIP customer. At the very least, they'll give you a $25 credit or so for "not being told about the fee." But the easiest way to do it is to tell the person you're upgrading with (it probably has to be through AT&T and you would have to order in store or over the phone) tell you that you won't have to pay it and then remember what their name is in case they say otherwise when you call to get it taken off. Bam. $36 saved.
Sent from my iPad using Tapatalk HD

Caiyenne said:
Yeah I'm a good little sheep now too lol. I was ok with paying the $36 but NOT twice! lol
If you wait long enough to upgrade, they will offer to upgrade you for free and even give you extra discounts. I used to wait for those offers but now I'm becoming addicted to new technology!
Wouldn't hurt to try calling them though!
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Yup I'm stupid.... I see you paid $36 twice!
My last upgrade was $18, so i was aggravated to see $36 as a new fee :-\
Sent via Tapatalk

jtc276 said:
You can probably get the other $36 charge taken off if you want to argue enough and if you're a VIP customer. At the very least, they'll give you a $25 credit or so for "not being told about the fee." But the easiest way to do it is to tell the person you're upgrading with (it probably has to be through AT&T and you would have to order in store or over the phone) tell you that you won't have to pay it and then remember what their name is in case they say otherwise when you call to get it taken off. Bam. $36 saved.
Sent from my iPad using Tapatalk HD
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So far I have $75 dollars of credits in addition to the $36 refund due to having to call them constantly this month. I don't want to push my luck again haha.

Rox628 said:
Yup I'm stupid.... I see you paid $36 twice!
My last upgrade was $18, so i was aggravated to see $36 as a new fee :-\
Sent via Tapatalk
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Click to collapse
I hope the next upgrade fee isn't doubled again!

Caiyenne said:
So far I have $75 dollars of credits in addition to the $36 refund due to having to call them constantly this month. I don't want to push my luck again haha.
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I received the same.

Related

Just got the best deal for a Fuze

I received this phone a few days ago and it was free with 2 years contract.
http://forums.slickdeals.net/showthread.php?sduid=0&t=1031847&highlight=htc
so now, i just need to have it unlock for tmobile.
You do realize that you'll have to pay ETF, equipment cost, and your first bill right? All that should come to about $550.
175(ETF) + 40(1st bill) + 36(activation) = $251 still a good deal.
hohiah said:
175(ETF) + 40(1st bill) + 36(activation) = $251 still a good deal.
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Click to collapse
None of you people read the contract agreement? If you cancel a contract (in the first 6 months was it?) then you have to pay EQUIPMENT cost which is like ~$300/$400. I don't remember. I tried to do that when I got my free tilt. They said I couldn't and I would have to pay equipment cost. and this was AFTER 60 or so days.
No 3G on T-Mobile with the Fuze either.
Kraize said:
None of you people read the contract agreement? If you cancel a contract (in the first 6 months was it?) then you have to pay EQUIPMENT cost which is like ~$300/$400. I don't remember. I tried to do that when I got my free tilt. They said I couldn't and I would have to pay equipment cost. and this was AFTER 60 or so days.
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Nope, nobody listens. I have been saying this for ever. You are 100% correct.
I got mine free thru the letstalk deal. but i wont be cancelling.
Letstalk, amazon and newegg are the few retailers that have a clause in additon to the att clause. It usually states if you the buyer cancel before the 6 month of the billing cycle, you will be chagrge the full amount of the phone or to some of that extent since 3rd party have a severe discount when you sign up with them for example letstalk is giving awat the fuze for free.
KD8DNS said:
Nope, nobody listens. I have been saying this for ever. You are 100% correct.
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Finally! Someone who at least knows about the Equipment cost.
Kraize said:
Finally! Someone who at least knows about the Equipment cost.
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Click to collapse
I just went through the service agreement with ATT (on there website) - there NO mention of "Equipment Cost". Within 30 days you have to return the phone, after - pay $175 ETF.
Maybe with other retailers agreement differs...
hohiah said:
175(ETF) + 40(1st bill) + 36(activation) = $251 still a good deal.
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It is still a good deal, but why won't you have data charge for the 1st bill?
sclui56 said:
It is still a good deal, but why won't you have data charge for the 1st bill?
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I just got the first bill last week, there was no data charges or it doesn't have a data plan.
The equipment cost is not listed on the ATT contract and I think it only applies to Letstalk, Amazon and other retailers because they make commissions off the contract but that contract has to be valid for 6 months.
Free through the AT&T Premier Site
I got a fuze free with a new line of service and a 1yr aggreement. AT&T Premier offered the fuze free on Dec. 1 only.
cp1md2b said:
I got a fuze free with a new line of service and a 1yr aggreement. AT&T Premier offered the fuze free on Dec. 1 only.
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Same here, but 1 year agreement? wdf? how? I got 2 yr. Are you sure it's 1 year?
The deal is 2 years for the free Fuze
Kraize said:
Same here, but 1 year agreement? wdf? how? I got 2 yr. Are you sure it's 1 year?
Click to expand...
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Same deal here. I had to reup for 2 years. I was out of contract on my old line so when I got the Fuze they tried to make me start a new line with a new number. After 2 days of arguing they finally transferred my old line/number to the new contract.
Me and my employees deal with this issue daily............for the record............ATT will charge you 175ETF First Bill and Act fee and small proration of days (if you keep >14days, Less than that only pay ETF and proration)................LETSTALK, Amazon and other authorized dealers (YES some agent locations do this) will charge you their own fees if desired, its in the agreement you sign WITH THEM........Further more, keep in mind Walmart.com prices include "LETSTALK MIR's" these also fall under the above additional charge clause.
PLEASE READ YOUR MIR AND SMALL PRINT WHEN YOU THINK YOU'RE GETTING A DEAL. DON'T SCREW YOURSELF OVER LIKE MANY DO DAILY, I LIKE TO THINK READERS OF XDA ARE SMARTER THAN THAT
im mad because i work at BBY and i bought the fone the day before release then when i went home for thanksgiving break bb employees now can order through premier i coulda got the phone for 300 without a contract
but i dont mind my contract
20 a month. 2000 mins and unlimited everything else
@lbhocky19
Wanna hook me up with a few for $300?
Kraize said:
@lbhocky19
Wanna hook me up with a few for $300?
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Me too me too
sclui56 said:
It is still a good deal, but why won't you have data charge for the 1st bill?
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Click to collapse
Call as soon as the line is activated and remove data plan (no term except on iphones).

VZW price

I can't find this now for some reason ... but FWIW I called my VZ corporate store today and they had "no information" on price yet ... yet BB knows it's $250, why is this?
I'm assuming it's going to be 249 @ vzw as well as BB? Or do you think VZ is going to hit us w/299 and expect us to do a 50 rebate?
I'm going to get the TBolt and if I end up not liking it I'll just sell it after the DInc 2 comes out I'm scared to get a larger phone, I love the size of my Eris .... and we all know SIZE MATTERS
heehee
$250 from Verizon on a 2 year contract, confirmed by V today in a tweet...
This is not the same question as the poster, but it kind of falls under the topic. I was going to order by calling verizon and having them send me the phone(can't get a certain monthly discount on wirefly(so the customer service person tells me)) and they offered to waive the activation fee. But I found a midnight launch here locally and was wondering if those employee's have the ability to waive the activation fee as well? I would try and entice them with buying the same amount in accessories of course.
snerfu said:
This is not the same question as the poster, but it kind of falls under the topic. I was going to order by calling verizon and having them send me the phone(can't get a certain monthly discount on wirefly(so the customer service person tells me)) and they offered to waive the activation fee. But I found a midnight launch here locally and was wondering if those employee's have the ability to waive the activation fee as well? I would try and entice them with buying the same amount in accessories of course.
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Verizon retail employees can waive alot of things and give additional discounts. Just say that you really want this phone, but the price is too much. They would want you to be a loyal customer and have you pay $20 less than just walk out.
snerfu said:
This is not the same question as the poster, but it kind of falls under the topic. I was going to order by calling verizon and having them send me the phone(can't get a certain monthly discount on wirefly(so the customer service person tells me)) and they offered to waive the activation fee. But I found a midnight launch here locally and was wondering if those employee's have the ability to waive the activation fee as well? I would try and entice them with buying the same amount in accessories of course.
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Click to collapse
I wish you the best w/the waiving of the fee .... I recently added a line and they charged the $35, it took a call and then a request to talk to a supervisor .... and many minutes on hold before she came back and told me that, as a one time courtesy they would waive it. They also wanted me to "be sure to understand" that going forward all extra lines would have a fee.
I had to laugh when I hung up 'cuz the CS rep assured me in the first place that I would NOT be able to get the fee waived, even after I asked to speak to a supervisor ... moohoowahhahahahaha, I win! And the fact that she was all *****y about it and I got it waived made it even sweeter!
yay me. From what I understand the store people will tell you they don't have the authority to waive it .... let us know what you find out.
ITGuy11 said:
$250 from Verizon on a 2 year contract, confirmed by V today in a tweet...
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Thank you!
I just ordered from Wirefly.com for 199.99, no rebate required. If you don't mind waiting for FedEx that's the lowest price around right now.
Sent from my Droid using XDA App
Verizon is 249.99 plus a 25$ activation fee at their stores. Just checked at store
Just found it on AmazonWireless
Phone 1: HTC ThunderBolt 4G Android Phone (Verizon Wireless)$ 749.99List Price: Remove $ 179.99Price:
In Stock. Usually ships in 24 hours
http://wireless.amazon.com/HTC-ThunderBolt-Android-Verizon-Wireless/dp/B004M5HB6U/ref=sh_br_ph_1
wirefly is still cheaper. 199-25 for the fatwallet cashback. 175 total
plus using the coupon code you get a free 4gb card
I am eligable for an early upgrade but I think it will only work through Verizons website. Wirefly said I am not eligable and Amazon keeps reporting a problem with my info.
This sucks.
An interesting note: I called verizon to ask why i couldn't upgrade though a third party website and they said I just can't. I asked what their price will be and the lady said she didn't know the price but she sees that there will $100 rebate on it.

Thunderbolt Surcharge

Did anyone get a 39 dollar surcharge with the unlmited plan ?
Not that I'm aware of. On the phone receipt or your next billing statement?
Yes, mine was $17.xx + $35 activation fee. Please note this is estimate first month bill. I called and asked nicely, they credit back the activation fee. Thanks to the other poster pointed out.
I called and i got my activation fee waived as well. The store i bought it from told me to call and ask. The online verizon page is also advertising waived activation.
I just called and they won't waive it for me because I'm a first time Verizon customer.
I just might be going back to AT&T and get the Inspire instead.
the $35 activation is normal, the other $17 is prob prorated data charge for the month before the start of new billing cycle.
fwhomeboy said:
I just called and they won't waive it for me because I'm a first time Verizon customer.
I just might be going back to AT&T and get the Inspire instead.
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so am i and they waived it. call back and politely state you are still under contract with another carrier and would like them to waive it as a courtesy to you to convince you to go with verizon and not return your phone within the trial period.
Sent from my ADR6400L using XDA App
I took your advice and called back and they did waive it. Sweet !!!
I get to keep my THUNDERBOLT !!!
fwhomeboy said:
I took your advice and called back and they did waive it. Sweet !!!
I get to keep my THUNDERBOLT !!!
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Click to collapse
wooo! verizon customer service > sprint customer service.
Sent from my ADR6400L using XDA App
Ah those bastards hide the activation fee until the first bill rather than charging you in-store. I will have to call and complain about this.
bmcclure937 said:
Ah those bastards hide the activation fee until the first bill rather than charging you in-store. I will have to call and complain about this.
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standard practice
Gent, until i receive my 1st bill, I can't tell for sure indeed they did credit back the $35. The rep told me I could dial #BAL (or whatever), I could see the $35 credit. When I sent this, it sent a text saying I don't have any outstanding balance, no payment, etc.
Hope the rep didn't bs me.

AT&T Premier Account and 3rd Party Retailers (RadioShack). Activation waive possible?

AT&T Premier Account and 3rd Party Retailers (RadioShack). Activation waive possible?
I preordered the HTC One X Sunday morning from Radio Shack (regretted it once I heard Amazon had it for the same price, tax free). Anyhow, a few days later I found out I qualify for an AT&T Premier Account as a student.
My question is, can Radio Shack (or any 3rd party retailer) waive my activation fee like AT&T does since I'm a qualified Premier account? I'd rather not pay those $36 for locking myself in a 2-year contract.
Just call at&t when it shows up on your bill and ask them if they can waive it for you
I'm not sure how much truth there is in this, mostly because I just don't trust the dude at Radio Shack, however, I, too, pre ordered from Radio Shack before the Amazon announcement, and I have a premier account, and what I was told by the manager at Radio Shack was that they don't "charge" the activation fee. AT&T does. If you owe an activation fee, it is assessed by the carrier, and charged by the carrier after the sale of the handset. I don't believe this, mostly because everyone at Radio Shack has told me something that doesn't make sense, illustrating their lack of knowledge about the inner workings of the cellphone industry. I'm hoping that at the time of activation the information shown in the AT&T system will be that I don't owe the fee, and one will not be charged, but there is no way to know until it happens. Might possibly ask AT&T directly what their protocol is for activation through 3rd parties is, maybe they can put a note on the account to waive the fee. Not really sure.
Sorry if this isn't that helpful.
Sent from my Xoom using XDA
qaxx said:
I'm not sure how much truth there is in this, mostly because I just don't trust the dude at Radio Shack, however, I, too, pre ordered from Radio Shack before the Amazon announcement, and I have a premier account, and what I was told by the manager at Radio Shack was that they don't "charge" the activation fee. AT&T does. If you owe an activation fee, it is assessed by the carrier, and charged by the carrier after the sale of the handset. I don't believe this, mostly because everyone at Radio Shack has told me something that doesn't make sense, illustrating their lack of knowledge about the inner workings of the cellphone industry. I'm hoping that at the time of activation the information shown in the AT&T system will be that I don't owe the fee, and one will not be charged, but there is no way to know until it happens. Might possibly ask AT&T directly what their protocol is for activation through 3rd parties is, maybe they can put a note on the account to waive the fee. Not really sure.
Sorry if this isn't that helpful.
Sent from my Xoom using XDA
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He was right, the activation fee is charged by the carrier, thats why I suggested calling your carrier when it shows up on your bill, because I just found out that not all premier members get activation fees waived, you basically have to call and see if your company or whomever has that included in the benefits, but being a loyal customer helps as well.
Hmm, I'm on Premier account and I never get activation fee wavied by AT&T. In fact, AT&T charges $36 fee for Premier account a year earlier than they did for regular consumer account.
foxbat121 said:
Hmm, I'm on Premier account and I never get activation fee wavied by AT&T. In fact, AT&T charges $36 fee for Premier account a year earlier than they did for regular consumer account.
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Same here..maybe I'm not asking nice enough
In fact, other than the service discount (I got 23% discount on everything), everything on Premier is more expensive than regular account. All the promotions like rebates and routine $100 off for new customers never apply to Premier accounts.
BTW, the activation fee is charged to your account, not paid at point of sale. So unless they give you $36 credit for your account, you will be automatically charged $36 by AT&T on your first bill.
MWilt said:
Same here..maybe I'm not asking nice enough
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I too have a premier account.
All you have to do is call in to ATT and tell them you were never made aware that there would be an 'Upgrade Activation Fee' and they waive it 90% of the time.
I literally just did this yesterday and they waived the $36 fee.
The convo went something like this:
Me: Hi I noticed that there was a $36 fee on my account. I wasn't aware that I would be charged for upgrading me phone!
ATT Rep: The sales person didn't tell you about the fee?
Me: No, I wasn't aware of this at all.
ATT Rep: We aren't supposed to waive the fees anymore since we started to charge everyone but I'll waive it just this once.
[email protected] said:
I too have a premier account.
All you have to do is call in to ATT and tell them you were never made aware that there would be an 'Upgrade Activation Fee' and they waive it 90% of the time.
I literally just did this yesterday and they waived the $36 fee.
The convo went something like this:
Me: Hi I noticed that there was a $36 fee on my account. I wasn't aware that I would be charged for upgrading me phone!
ATT Rep: The sales person didn't tell you about the fee?
Me: No, I wasn't aware of this at all.
ATT Rep: We aren't supposed to waive the fees anymore since we started to charge everyone but I'll waive it just this once.
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This is just about right.
I've NEVER paid an activation fee or upgrade fee since I had my first contract phone in 05/06.
I bought the HOX from a physical AT&T store and did not get charged the upgrade fee. 2 years ago I bought from Amazon and also did not get charged the fee. 4 years ago was from walmart and didn't pay it then either. So unless they've changed anything you shouldn't have to pay it even from 3rd parties. Not all premier accounts are the same though...I get 30% off service and other stuff which is my biggest reason for not jumping carriers in 8 years.
bamofosob said:
I bought the HOX from a physical AT&T store and did not get charged the upgrade fee. 2 years ago I bought from Amazon and also did not get charged the fee. 4 years ago was from walmart and didn't pay it then either. So unless they've changed anything you shouldn't have to pay it even from 3rd parties. Not all premier accounts are the same though...I get 30% off service and other stuff which is my biggest reason for not jumping carriers in 8 years.
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30%...damn! I only get 10%
I just checked w/ my school and I realize that I can get 18% off. However, I already preordered. Is there anyway I can apply for the premier discounts retroactively or do I have to cancel my pre-order and go do it in the store personally?
lilhyper said:
I just checked w/ my school and I realize that I can get 18% off. However, I already preordered. Is there anyway I can apply for the premier discounts retroactively or do I have to cancel my pre-order and go do it in the store personally?
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I believe discounts are only on the cell plans not the phones. at least that's how mine works
Sent from my SGH-I897 using XDA
i got $25 credit on the phone when i preordered lol..
Totally depends what organization you are working for or assoicated with. My plan is 20% off plans, no activation fees either.. 40 bucks for 5 gb data/tether!
You can call premiere and ask them to add it to your order or att if your wondering..
[email protected] said:
I believe discounts are only on the cell plans not the phones. at least that's how mine works
Sent from my SGH-I897 using XDA
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I know that. My question is that since my current phone is NOT on the corporate plan, and it seems that to transition to start the corporate plan requires a fresh 2 year contract, it appears I will have to start a new premier account contract at the same time I get a phone.
At Amazon I can only upgrade my phone w/o the ability to modify my AT&T plan. However, once I upgrade my phone, I will be on a new 2 year contract and thus not be eligible to switch to a Premier Account for the next 2 years?
Is that true? I am thinking about cancelling my pre-order from Amazon Wireless and just going to an AT&T corporate store.
I was planning on going into the AT&T store, since I have a Premier account, so I could get the activation waived. However, I guess after reading this I might just get the activation fee waived afterwards.
My only question now is that with a Premier account, will I have any problems doing an upgrade with Amazon? I talked to Amazon customer support about two years ago (when I last upgrade my phone) and they said that Premier accounts could not upgrade through them. Is this true? Anyone have any experience with this? Because I sure would like to pay $150 with no tax rather than $199 plus tax at the AT&T store.
I also am premier account but on top of 24% off plans I also get 30% off accessories and 40% off msrp of any phone and activation fees waived I guess there are differences in premier accounts
Sent from my dying atrix
shadowscreation said:
I also am premier account but on top of 24% off plans I also get 30% off accessories and 40% off msrp of any phone and activation fees waived I guess there are differences in premier accounts
Sent from my dying atrix
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Dying Atrix? My Atrix is smooth as butter and is just an all around amazing phone. If only we can get full ICS support that'd be even better.
lilhyper said:
Dying Atrix? My Atrix is smooth as butter and is just an all around amazing phone. If only we can get full ICS support that'd be even better.
Click to expand...
Click to collapse
Check out one of my recent posts and you will see why it's dying
Sent from my dying atrix
Thanks for all the inputs. So, to confirm:
Radio Shack should NOT charge me an activation fee when I go in and buy my HTC One X. The Activation fee is incurred in the monthly bill. Is this correct?
If that's the case, I feel like I have a chance at getting it waived via AT&T. I know Radio Shack would fight this to the death, so I hope they don't have anything to do with this fee.

50% off all smartphones at at&t until June 30!

Androidpolice released a report stating that all smartphones at or under the price of $200 are 50% off until June 30. This includes the galaxy s4 and s4 active but requires a 2 year contract. Should work for upgrades too but I haven't gotten a chance to check it. If you've been on the fence about getting a new phone now is a good time to check this deal out. Here is the link to the androidpolice article.
http://www.androidpolice.com/2013/0...me-includes-s4-s4-active-one-and-many-others/
Sent from my GT-I9505 using xda premium
bacon_n_icecream said:
Androidpolice released a report stating that all smartphones at or under the price of $200 are 50% off until June 30. This includes the galaxy s4 and s4 active but requires a 2 year contract. Should work for upgrades too but I haven't gotten a chance to check it. If you've been on the fence about getting a new phone now is a good time to check this deal out. Here is the link to the androidpolice article.
http://www.androidpolice.com/2013/0...me-includes-s4-s4-active-one-and-many-others/
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
Just snagged an Active. F'n taxes brought it up to $147 but no activation fee made me feel better.
ordered a s4 and it came out to be 363 with tax and overnight shipping. Will cancel the line once I get the phone
You might want to read thru the terms you agreed to when ordering the device. If you cancel the line you used to get the phone you are subject to an early term fee and/or an equipment fee if canceled in the first 6 months. If you take advantage of the 14/30 day return period and do not return the device they can and will charge your account for the full cost of the device.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
BoostL33k said:
You might want to read thru the terms you agreed to when ordering the device. If you cancel the line you used to get the phone you are subject to an early term fee and/or an equipment fee if canceled in the first 6 months. If you take advantage of the 14/30 day return period and do not return the device they can and will charge your account for the full cost of the device.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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lol bro im sure thats his intentions, i bet "cancel" was just a misuse of words
samven582 said:
ordered a s4 and it came out to be 363 with tax and overnight shipping. Will cancel the line once I get the phone
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Was this the price on a month to month basis with no contract?
I'm assuming this wouldn't work for the 32gb S4 since it's more than 200 dollars.
Sent from my SAMSUNG-SGH-I727 using xda premium
I upgraded a line and traded an old phone in to get $100 literally one day before this sale went live. I had to call yesterday and ask for credit because why would anyone give away an old phone when you can get the same discount online without doing that. Anyways all they could do is give me $100 credit on my next bill which was nice. Overall great deal
There's super-long thread on SlickDeals about this deal. Apparently you can get 50% certain smartphones using a month-to-month option. Basically, you can get 50% the full price of the phone.
Details from the "Wiki" portion of this deal:
How to buy a non-commitment i.e. no contract device from ATT
Your best bet is going to the local store for pickup or ordering with overnight shipping. I don't think ATT is going to ship these devices on monday.
Select month-to-month.
Online
Cancel the line AFTER you get shipping confirmation and it is in route to you.
Pickup
Nothing. Cancel as soon as you get home with your device.
Click to expand...
Click to collapse
Canceling
Call ATT and request to cancel your line. You have 3 days to get 100% service/act fee refund. After that it is prorated or the whims of ATT. Get confirmation of canceling and the employee's ID (their email address). You will get a bill in the mail for $0 and that is it.
Call any ATT number and say "cancel" and you will get transfered to retention/cancelation department. "I would like to cancel my new line. All I wanted was the phone which is why I ordered a month to month plan."
DO NOT USE the activated SIM if you want a 100% refund i.e. don't make a 30 minute call and expect them to not charge you.
Month-to-month = you get a bill = postpaid = you need credit
b0r3dguy said:
There's super-long thread on SlickDeals about this deal. Apparently you can get 50% certain smartphones using a month-to-month option. Basically, you can get 50% the full price of the phone.
Details from the "Wiki" portion of this deal:
How to buy a non-commitment i.e. no contract device from ATT
Your best bet is going to the local store for pickup or ordering with overnight shipping. I don't think ATT is going to ship these devices on monday.
Canceling
Call ATT and request to cancel your line. You have 3 days to get 100% service/act fee refund. After that it is prorated or the whims of ATT. Get confirmation of canceling and the employee's ID (their email address). You will get a bill in the mail for $0 and that is it.
Call any ATT number and say "cancel" and you will get transfered to retention/cancelation department. "I would like to cancel my new line. All I wanted was the phone which is why I ordered a month to month plan."
DO NOT USE the activated SIM if you want a 100% refund i.e. don't make a 30 minute call and expect them to not charge you.
Month-to-month = you get a bill = postpaid = you need credit
Click to expand...
Click to collapse
how much does it come out to then? less than the FWC approach? (Fat Wad of Cash)
thats usually how i do it; cash and no info; just the device.
I'm concerned because the fine prints states only 2 yr agreement. I want to go the month to month direction just to get the phone but I feel like they will get their money from me one way or the other.
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MWilkenson said:
I'm concerned because the fine prints states only 2 yr agreement. I want to go the month to month direction just to get the phone but I feel like they will get their money from me one way or the other.
Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
Over 70 pages of discussion on it here
http://slickdeals.net/f/6107214-AT-...e-iPhone-5-100-amp-More-Free-Shipping?page=87
I ordered month to month, cancelled when I got home. Guy on phone confirmed no fees for cancelling. I keep the GS4. Paid $320+tax.
Quick question
If you are already an existing AT&T customer (I have the original galaxy note - still in contract), can I buy the month by month (e.g. full price)? Or do I have to add another line?
I mean I just want to buy it at full price, toss out the simcard from my gnote (cut it to be microsim) and pop it in to my new S4?
so its $320 plus tax if you go month to month and cancel? seriously?
Slade8525 said:
so its $320 plus tax if you go month to month and cancel? seriously?
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I'm coming from the Slickdeals post. I was able to get two "month to month" phones (S4 and S4 Active) for in-store pickup. Once you get the phone, you call and cancel the service. The "month to month" is a no-contract plan. I got the S4 for $200 no contract (due to an error with the system, the store manager made the price $200 for my extra wait.)
I now have an S4 for $200 and an S4 Active for $318 no contract. I didn't have any problems when canceling the plan.
So awesome
Death&co said:
I upgraded a line and traded an old phone in to get $100 literally one day before this sale went live. I had to call yesterday and ask for credit because why would anyone give away an old phone when you can get the same discount online without doing that. Anyways all they could do is give me $100 credit on my next bill which was nice. Overall great deal
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Click to collapse
I only got a $60 credit on mine.
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I ordered an S4 Active last night with Month to Month under my current number that is already on contact. I paid full retail for my S4 last month and $315 including tax for the S4 Active.
I have a USPS tracking number now so all looks good.
I will either keep both or sell my least favorite. Either way a good deal.
I literally got my S4 YESTERDAY. My god
So wait, let me get this straight. As an existing ATT customer, I can order a new phone on a new plan (month to month). Then cancel the line as soon as the device ships, and I will receive the phone, but no bill? Except for the price of the device of course.
Does anybody know if this applys to the Note 2
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