S PEN dead zone! - Galaxy Note 10.1 Q&A, Help & Troubleshooting

I haven't posted in a while but am rather frustrated with the quality control on the 10.1's I've encountered.
The first one I bought the screen was totally glitched out. Couldn't even initiate the start up screen.
I returned the lemon and got second one about 2 and a half months ago. It's been perfect....until tonight. I have never really used the S PEN until as of late but it's fantastic so I've obviously been using it more and more. I've noticed a 1 inch bar deadspot while using the S PEN. Place your Note landscape and it's about 3 inches from the left side and this 1 inch bar goes from the top of the screen to the bottom (when in Landscape). Over that region I described, the S PEN WILL NOT work. It works fine as a touch screen, just not with the S PEN. I've rebooted, turned it on and off, tried it on different applications, even took the case off in case the magnetized case was causing it, etc. I'm running a rooted stock 4.1.2 JB rom.
Luckily I purchased it from Costco and my 90 days is up the 2nd week of May.
This thing is definitely going back soon, but, how can I justify buying another one when I've gotten two defective ones??
I'm not sure what else is out there on the Android tablet front, but I think I'll be in the market soon.

Could just be a bad batch the store got. If there was a problem with their shipment then thats just bad luck for the consumer, besides, everyone knows that third times the charm....:laugh:
And it really is worth trying again for, no other android tablet has the spen which is a really good little thing to have....

It's not inside a case containing magnets is it? Some of these can interfere with the digitiser

Beacause you are using it while charging.
Sent from my GT-N8010 using xda app-developers app

Related

How many times have you exchanged your Infinity?

Topic.
1: Volume rocker did not work properly.
2: Many scratches on the backplate.
3: loose screen causing clicking noise.
Twice.
#1 - Wifi died after a week.
#2 - Screen was completely detached on one side out of the box.
Almost returned my third since it looked like the spring was missing from my SD card slot (that is, the card went in with no resistance and wouldn't push in to pop out)... but on a whim I decided to try it again right before I finished boxing it back up and it started working.
Its a great tablet, but Asus really needs to improve their quality control.
ZROW
Returned mine no times...
Thought about it-didn't do it.
0 cakes out of infinity
did not return my tablet, was flawless unit
Did the Infinity even come with plastic covers for the keyboard dock connections and the charging port like the TF201 model? The Infinity I saw, brand new right out of the box there were no plastic protective covers at all.
opentoe said:
Did the Infinity even come with plastic covers for the keyboard dock connections and the charging port like the TF201 model? The Infinity I saw, brand new right out of the box there were no plastic protective covers at all.
Click to expand...
Click to collapse
All three of mine had the cover on the dock connector itself, but not the two slots where it connected to the dock.
Edit: Sigh... Now I"m considering returning mine for the third time. When I got it, I noticed the screen could be pushed in a little along the bottom, like it wasnt completely attached but I figured it'd be ok since it was just one spot. Now its doing it along the top. My local best buy has them in-store now so I could exchange it no problems, but I've been holding off during my return period before unlocking and I dont want to push that back again...
I heard you can get banned for 90 days from Best Buy if you return too much... They scan your driver's license to keep a log of your returns. Not sure if it applies to defective tablets but they will probably assume that you're doing the damage one day. Anyways, time to exchange it.
Zero. Slight clicking sound. GPS is a bit slow. Nothing else.
4: Loose screen, clicking noise
5: Loose screen, clicking noise
6: Loose screen, clicking noise
7: 5 pieces of dust under screen.
This is outrageous.
Vibrating Motor didn't work at all.
This one is perfect. Everything works great. No creeking of the screen, no light bleed no problems what so ever. For now.
4 times....... 1- had dust under screen, 2- dead pixels, 3-dust under screen 4-dead pixels again, and the one I currently have seems like a keeper, I am used to it already as I had to do the same for the Prime and tf300 at least twice, but once I got a good one it held up good, Im very satisfied with the one I currently have. the infinity is clearly a beast!
8: dusts under screen
Finally got a good one on my ninth... everything is good except for the minor lightbleed but IDC I have found THE ONE!
ImYoungxD said:
8: dusts under screen
Finally got a good one on my ninth... everything is good except for the minor lightbleed but IDC I have found THE ONE!
Click to expand...
Click to collapse
I highly doubt you can go through 9 units in 2 days. Are you near a real store?
le rustle face
Keion said:
I highly doubt you can go through 9 units in 2 days. Are you near a real store?
le rustle face
Click to expand...
Click to collapse
I live between two BB stores that are under 3 miles away.
I work in the city where two BB stores are less than 1 mile away so I can walk.
I also open the box in the store after exchanging and check for problems. If I do, I exchange it again. Started this after my fourth exchange cause I was getting annoyed driving back and forth.
wow. I feel lucky. I got mine first week available in North America and have NO issues. no dust, no light bleed. Been working great. No complaints, except with Chome being a big laggy.
Zero.
Original TF101 - 7 TIMES. Yup..dead pixels, blemishes on screen, dead WIFI, crappy QA until I got a good one.
TF201 - Twice. Dead pixels, dead GPS. End of romance.
TF700 - Returned once. Original one had cosmetic imperfections (large dark stain/spot on the side), loose screen and clicking on left side of screen. Picked up another one, PERFECTION. No dead pixels, no clicking, no cosmetic damage.
Zero. No problems in 3 weeks.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
wow
Really This is shocking to hear. I bought mine online from america, because I couldnt buy the cheaper speced version here. But mine is perfect thank god. I do actually have a very slight clicky sound in one of the corners. But I'll live with that. I don't really know what I could do if this craps out on me.
Asus really need to work on their QC...
No returns on my infinity yet, I have had mine for almost 30 days (have 60days for BB returns). Have a 2yr ADH from square trade just incase. Looks like this infinity is a keeper.
My primes on the other hand was just a QC problems after QC problems... very dissapointed with the prime.

The loose/unbonded screen issue...

So, I've just received my third Infinity, after having to send the first two back because of defects with the screen. The first had a large speck of dust trapped right under the centre of the screen, and the screen on the second gave everything a horrible yellow tinge.
The one I've just received has what looks like a perfect screen image wise, but there's a horrible clicking sound when I press along the right hand edge - so, it appears that this infinity also has a fault, which I know from reading these forums is fairly common.
I'm really starting to loose heart with this tablet - it's my first one, and as much as I want to love it, I'm sick of receiving defective units. If I return this one, then I'm going to be running the risk of receiving another with a dodgy screen or worse.
If I decide to keep this one, what are the chances of the clicking/unbonded screen becoming worse? Can anyone who's had this problem comment on whether the area that clicks has expanded over time, or if your screen has started to separate noticeably? Is this likely to happen?
I've bought through Amazon so I'm able to return it without any hassle, but I'm reluctant to go through the ASUS quality control lottery for a fourth time.
I would appreciate any advice or comments.
Mine is 2 months old and i had the clicking issue from the beginning but it didn't got worse and to be honest i don't even notice the clicks anymore (i guess that my brain got used to it ).
Inviato dal mio ASUS Transformer Pad TF700T con Tapatalk 2
Ok, thanks mate... hopefully it won't get any worse. I'll give it a week or two and see if mine spreads at all.
Nexus 7 has same problem
Sent from my Nexus 7 using Tapatalk 2
MisterEz said:
So, I've just received my third Infinity, after having to send the first two back because of defects with the screen. The first had a large speck of dust trapped right under the centre of the screen, and the screen on the second gave everything a horrible yellow tinge.
The one I've just received has what looks like a perfect screen image wise, but there's a horrible clicking sound when I press along the right hand edge - so, it appears that this infinity also has a fault, which I know from reading these forums is fairly common.
I'm really starting to loose heart with this tablet - it's my first one, and as much as I want to love it, I'm sick of receiving defective units. If I return this one, then I'm going to be running the risk of receiving another with a dodgy screen or worse.
If I decide to keep this one, what are the chances of the clicking/unbonded screen becoming worse? Can anyone who's had this problem comment on whether the area that clicks has expanded over time, or if your screen has started to separate noticeably? Is this likely to happen?
I've bought through Amazon so I'm able to return it without any hassle, but I'm reluctant to go through the ASUS quality control lottery for a fourth time.
I would appreciate any advice or comments.
Click to expand...
Click to collapse
Send it back - that's not acceptable for a highend electronic product. You keep doin this until you get one with accaptable build quality or you buy another brand. Choice is yours. But never accept poor build quality in high end consumer electronics
Had mine for about 3 weeks and received a screen protector a couple of days ago, no problems with the screen but was worried applying the screen protector would show up any defects clickingwise. Panic over screen protector on and display is looking good.
Yeah, I think too many people here accept the fact that their unit has some fault and then just think "well, it could be worse. Be happy with what you got". No way! this should be THE high end tablet, one of the most expensive ones there are and then it has this kind of faults.
IF everybody would be same and think "well this is ok" then Asus wouldn't even learn from their mistakes. They would just keep on with the crappy QC and nothing would be fixed. Maybe they would even worsen the qc to save money and try to find out where is the line that people don't accept the product.
For me, I spend a lot of money and I want my unit be perfect out of the package. It is other issue then if I break it..
I too am having some screen issues, but I think I will have to send my unit back to ASUS completely. Most Dutch retailers only have a very short return period, and I've already had mine for 19 days. I guess I will contact the retailer and ask them what I should do. However, it is really unacceptable that you pay a high price for such a premium product and that it has issues that really should not ocur. The reason why I didn't go back to the retailer was because I didn't really notice it at first, it just got more annoying later on...
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Mine has the loose screen issue all around. But no clicking. So I'm having the same debate in my mind. I think I'm going to return and try for another one.
Sent from my PC36100 using xda app-developers app
I'm returning my 2nd TF700t tomorrow 'cause of loose screen. This time it also made the clicking sound :/
Mine has a loose screen but it's the lower left hand corner by the headphone jack, hdmi port, microphone area. You don't even need to squeeze it hard, it feels hollow in that area and it makes a crunching sound. My biggest fear is the ports there are either going to get damaged or cause a short touching the case. Amazon is sending me a replacement which I should have tomorrow.
Amazon was really gracious in taking my 201 back that I bought in May, but man, WTF, I love Tegra games so the samsung tab is out and I hate Samsung with their wishy washy update and the fact they stop supporting their legacy products fairly fast.
If this next one is trash I don't know what to do, I don't want to be banned by Amazon for returns, sucks ass.
Thanks for all the replies and comments - it seems that this loose/unbonded screen issue is more widespread than I first thought...
All those who have said that I shouldn't accept this on a premium device are, of course, correct. Although the tablet seems to work properly now, I'm worried that several months down the line the screen might start to separate or some other related problem will arise, & I'll be left to deal with Asus direct for a warranty repair. It makes far more sense to get it replaced now, so I'm just about to contact Amazon to tell them that this tablet, the third one that they have sent me, is also faulty.
Here's hoping my fourth will be fault free as it'll be the last one I get - if there's a problem with it then it'll be returned for a refund & I'll start to look at other brands of tablets to buy instead.
MisterEz said:
Thanks for all the replies and comments - it seems that this loose/unbonded screen issue is more widespread than I first thought...
All those who have said that I shouldn't accept this on a premium device are, of course, correct. Although the tablet seems to work properly now, I'm worried that several months down the line the screen might start to separate or some other related problem will arise, & I'll be left to deal with Asus direct for a warranty repair. It makes far more sense to get it replaced now, so I'm just about to contact Amazon to tell them that this tablet, the third one that they have sent me, is also faulty.
Here's hoping my fourth will be fault free as it'll be the last one I get - if there's a problem with it then it'll be returned for a refund & I'll start to look at other brands of tablets to buy instead.
Click to expand...
Click to collapse
If you check out the Nexus 7 forum (also an ASUS tablet) you can gleam some interesting information about the screen separation issues. It's not as easy to take the Infinity apart, so fixes aren't readily available, but I'm sure the issues are related.
I wonder if the glass and digitizer on this tablet are stuck down by something similar to double sided foam tape.
Might be a contact film type adhesive too.
My experience with these type of sticky adhesives is that sometimes a little warmth or just over time they will adhere better.
I did have a slight clicking on the bottom of my tablet, it's not there now.
Just some thoughts.
Thats OK said:
I wonder if the glass and digitizer on this tablet are stuck down by something similar to double sided foam tape.
Might be a contact film type adhesive too.
My experience with these type of sticky adhesives is that sometimes a little warmth or just over time they will adhere better.
I did have a slight clicking on the bottom of my tablet, it's not there now.
Just some thoughts.
Click to expand...
Click to collapse
From the ASUS Nexus 7 forums I understand that the loose screen/screen separation may be due to adhesion issues that can be somewhat or completely solved by gentle heat followed by light, consistent pressure. Someone did try that with his Infinity with limited results but I think his frame may not have fit properly as well. The crunching sound some have reported may be due to a really crunchy type of tape used to hold down the battery, if there's any excess flex that causes the screen/digitizer to touch the tape. There was also a screen lift/light bleed issue caused by over-tightened screws in the frame holding the motherboard, etc together. That was user fixable, by just loosening the screws and making sure that they were all fairly evenly tightened. That also really helped with the light bleed issues too.
I received my replacement from Amazon, this one is all good, it even has the cooler color screen I like compared to original, sweet!
I have just sent back my second tablet to amazon after receiving the first one with nearly jammed in buttons and a clicking screen. The second one I got had a little clicking to start and then got progressively worse until I chose to return it. Amazon emailed me and said that they are just going to refund me my money instead of sending out another one with probably similar problems... don't really know what to do now... any other good tablets coming out? Haha
Sent from my Galaxy Nexus using xda app-developers app
The way these tablets are held together is via a longer L shaped plastic edge on the faceplate that mates top edge first to a the ledge built into the backshell. Once inserted under the shell at the top edge the rest of the screen can lay down into the rest of the backshell. There are smaller L shaped clips up and down the outsides which click into place via finger pressure. The bottom edge is secured by two metal slide locks which mount the front to the back much like an old style door chain where the round part fits into a large hole and then slides into a narrower opening to latch it into place.
The point of this post? if the sides or top seem loose you can probably click them together with finger pressure. if the bottom is loose the latch got locked without the round part in place. for this you should return if you have warranty left. If it crunches they probably broke an L shaped clip while assembling.
I received my 2nd Infinity today and I immediately noticed the screen on the bottom left hand corner is above the frame and the rest of the bottom part of the screen flexes when I hold it normally. I'm sending it back. I'll give the Infinity one more chance and hope I get a good one. If not, I'll have to look at other options. At some point enough is enough.
My advice for anyone that has build quality issues with their Infinity is to return it. That is a lot of money to spend to keep a tablet that could break down the line. I wouldn't take any chances, but that's just me.
Seriously though, does anyone know of any other top end tabs coming out soon? I'm tired of dealing with sh*t quality
Sent from my Galaxy Nexus using xda app-developers app

[Q] Is it worth it?

Hello!
I'm thinking about buying a TF101 32GB (incl. the keyboard thingy) from a good friend of mine for 1200 SEK (~€140)
The tablet is 1 and a half years old, but he has barely used it.
Everything is completely stock, no root, nothing.
Do you think I should go for it or leave it? Please, motivate your answers
Or should I just get another tablet? I don't want to spend more than 1300 SEK (~€150)
I'd mostly use it for:
- movies/tv shows
- taking notes in class
- perhaps a bit of gaming occasionally
- just messing around on the interwebz
Need advice ASAP!
Thanks!
Bumpedebump...
Worth it !
Sent from my GT-I9300 using xda app-developers app
Worth it!!!
If you are willing to spend around 150 € you will hardly find any better tablet for the money. You just need to be sure that tablet isn't defected in any way.
In my opinion the Transformer tablets are really great because on the keyboard (fast typing and longer battery life (the dock has battery in it)). The only bad thing I have found about ASUS' tablets is that they don't come with odin flasher. Odin is great to unbrick and factory reset phones or tablets. But I guess that it is exclusive only for Samsung devices (I don't know if for all but my Samsung Galaxy S supports it).
Go for the deal if the tablet is not defected!
There's a lot of resources here to help you root your tablet and flash roms, etc. I recommend EOS 4 and the Kat kernel
Go to your friend and tell him to let you take a look on it. Check every side of the tablet AND the keyboard to not have any defect. Turn it on and test the touchscreen. I recommend to download a free game and a free drawing app to test the touchscreen, and maybe a touch screen test app if it does exist. €140 is worth it if the screen is not cracked, the charger and the usb cable does work and if the touchscreen & keyboard does work without any problems, it is worth it. Ask him questions like "Was the screen or the case cracked?" Or "Did it have any defect and you sent it to repair?". If he does say that he messed up his system some time ago, it isn't really a problem as soon as it is working now.
Again, make sure you ask him about any cracks, defects, issues, repairs, screen scratches, quarranty, screen replacement and everything else and put them in a balance to be sure if it is worth it. I mean.. Don't ignore a cracked screen or a defect, the repair could cost as much as he sells his tablet, and you will just double the price plus you have to waste time with the repairs.
I am writing right now from a TF101, and I have to say that it's working like a charm. It fell down three times: on an iron bench, on the street and on my kitchen's floor and all it has got is some scratches that can almost not be seen, and the alluminium case has a 0.4cm scratch and it got a small curve, but I have to just buy a screen protector and a protector case to make sure next time I won't get it broken. After all these times it fell down on the floor, it works like a charm and without any issues! I paid €400 JUST for the tablet, and you are paying €140 on the tablet plus the keyboard, which will have a touchpad and a keyboard. As the others said: if no defect, GO FOR THE DEAL!
Sent from my Transformer TF101 using xda app-developers app

Broken xoom

Hi Guys,
First post so go easy. Lurked the boards for a while now but only just registered. Hoping some one can help me out a little here, as I'm at my witts end now.
So I bought my xoom (MZ604..?) back in february second hand for £125 posted, it's a the 10.1" version and it's running android ICS. I bought it as i love my Samsung galaxy tab 7 but i think it lacks the screen size and the xoom seemed like a great price for a larger equivalent. I used it pretty much every day and it was awesome, never had any problems with it until...
My son decided to kick it off my lap onto the granite fireplace. The screen instantly went black and just didn't do anything. I could see a faint bbacklight on inside so I assumed it was the LCD panel that was broke, i could still here notifications and if i swiped in the right place i could also hear the tablet unlocking so the digitizer was ok too. I bought a water damaged xoom off ebay and harvested the screen to try and replace it and that wen ok, except i still had the same problem so I assumed that screen was broken too, oh well spares and repairs doesn't always work out lol...
So I bought a brand new LCD panel and fitted that yesterday, and it STILL won't work. However, the issue i now have is it won't turn on at all. I've taken it apart and put it back together multiple times to make sure it's all gone back in the right place etc. It's also charging ok, i put it on the dock and the light goes white, and then green after a while.
I'm at a loss here, as the new screen and xoom cost me nearly £100 so it's not really worth me paying any more as it's begining to seem like an endless pit of money.
TLDR:
Bought xoom
Son dropped xoom
Screen went black but tablet still worked
Bought 3nd hand xoom and swapped lcds
No joy with that
Bought brand new screen
charges but won't turn on now
Hoping someone on here can help me, i really don't want to throw it away as it's a fantastic device, but at the same time i can't keep plowing money into it if it won't work.
Thanks guys,
Uv.

[Q] Ghost Touch issues fix?

I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Tunameltsalad said:
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Click to expand...
Click to collapse
Same thing happened to my brother's tf300t. He returned it as defective, but I guess you could replace the digitizer. As far as I saw, it was a hardware problem, so it requires a hardware fix. Sorry
cmendonc2 said:
Same thing happened to my brother's tf300t. He returned it as defective
Click to expand...
Click to collapse
Was it through amazon? Do you know if he unlocked it?
Tunameltsalad said:
Was it through amazon? Do you know if he unlocked it?
Click to expand...
Click to collapse
Yes it was through amazon. He had unlocked it and installed TWRP and CROM or CM i dont remember.
Tunameltsalad said:
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Click to expand...
Click to collapse
I got a similar situation in the last two weeks. The problem I have is that my TF300T is keeping rebooting by itself. I've googled it and people say most likely it's a hardware issue. I am trying to find a way to see if the device can be reset to factory condition so that I can return it for repair. Looks like we are on a same boat. Hopefully I can find a way to do so.
Just an update on my issue, in case anyone else stumbles across this particular problem. So far I have gone almost a week with no ghost touches. I popped off the back of the device (three guitar picks did the trick), and disconnected the digitizer ribbon cables and reseated them. Problem vanished. My best guess is that the keyboard dock puts odd pressure on the device. That mixed with rough handling is bound to cause some problems.
The problem I have is that my TF300T is keeping rebooting by itself. I've googled it and people say most likely it's a hardware issue
Click to expand...
Click to collapse
It could be the power button is jammed? I know mine is really touchy (all I do is tap it with my stylus and screen turns on/off. Good luck!
Sent from my TF300T using xda app-developers app
Tunameltsalad said:
Just an update on my issue, in case anyone else stumbles across this particular problem. So far I have gone almost a week with no ghost touches. I popped off the back of the device (three guitar picks did the trick), and disconnected the digitizer ribbon cables and reseated them. Problem vanished. My best guess is that the keyboard dock puts odd pressure on the device. That mixed with rough handling is bound to cause some problems.
Click to expand...
Click to collapse
Thank you. I just got mine from Groupon as refurbed.. (they did a ****ty job, apparently) Ghost issue about 2 days after getting it out of the box. By then already unlocked and flashed CWM.. sigh.
I'll try your fix tonight. Any chance there is an image of the right connector/ribbon?
Hopefully the image quality isnt too bad. I took an exacto knife and gently pried up the black foam squares, set them aside and worked my magic. Hope this helps. Just be careful with the ribbon cable (duh). Hope this helps!
Sent from my TF300T using XDA Premium 4 mobile app
Tunameltsalad said:
Hopefully the image quality isnt too bad. I took an exacto knife and gently pried up the black foam squares, set them aside and worked my magic. Hope this helps. Just be careful with the ribbon cable (duh). Hope this helps!
Sent from my TF300T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thank you! I'll try this adventure later this week.
Did this today.. So far, 20 mins on it, and no issues. Typically took about 5-7 mins before. So, crossing my fingers this is gone.
THANK YOU! I can go back to enjoying my tablet
Im in the same boat with this Ghost Touches Issues, and its getting worse, sometimes im working at college and this Ghost appears and the tablet gets almost unusable, Only the Keyboard Dock saves me.
Please if you can give me more detailed instructions i think i would be brave enought to do this surgery to my tf300t, merry christmas!
elestudiante said:
Im in the same boat with this Ghost Touches Issues, and its getting worse, sometimes im working at college and this Ghost appears and the tablet gets almost unusable, Only the Keyboard Dock saves me.
Please if you can give me more detailed instructions i think i would be brave enought to do this surgery to my tf300t, merry christmas!
Click to expand...
Click to collapse
i just noticed that when having a ghost touches attack, if i put pressure con the tablet, lime trying to bend it, the touches vanish.
I also have the ghost touches but it seems to only happen when the screen is dirty. As soon as I clean it off, they go away. Would a good screen protector help with that? I may go ahead and try taking off the back and messing with it.
Sent from my AOKP Galaxy S4
I thought mine was fixed, but doesnt seem to be. I technically didnt remove the connectors.. I was nervous, they are WAY fragile. I simply unlocked and pressed firmly on them to attempt to reseat them..
Problem seemed to go away until I used Chrome. Chrome is what seems to trigger odd behaviors for me. I may try another browser and see if it still happens.
I've been dealing with this off and on for about 8 months; asus HAS to be aware of it as my tab has been back twice for this issue (out of warranty now) and I take advantage of their complaint form every month or so.
Here's what I've been working off of (based on personal experience/experimentation):
Re-seating the cables might help for a day or less, but isn't a permanent fix. I even went as far as strategic pieces of tape to hold the flex cables in place and tape across the connectors to encourage them to stay closed.
The first time I popped the back off the larger of the three flexes (with the silver wrap) had partially worked out of the connector on the driver board. Re-seated it and problem disappeared for about a day.
The large copper heat spreader was basically spot contacting the CPU and really wasn't touching the smaller ancillary chips (unit had been running warm for a few months, thought that might make things wonky). I pressed heat shield back down to ensure adhesion, and slightly molded the copper around each chip. Ghost touch gone for two days, unit way cooler running than before.
Here's the interesting one to me. Tonight I noticed that even just hovering my finger close to the screen I can get the 'touch dot' to show; this got me thinking about static. I held the tab in a way that at least one finger of one hand was touching the screen, like towards an edge (out of the active area) while using the other hand to touch the screen. Seemed like one hand was grounding the screen, like a charge couldn't dissipate from the surface.
Isn't this a "capacitive touch' screen? Could it be a matter of grounding?
I too purchased this tablet and dock from Groupon about 4 weeks ago or so as a manufacture refurb. My tablet does the same thing. After about an hour or so use most of the time it starts randomly acting like the screen is being touched. And it appears to only be in the upper right corner area (kinda where the lock screen pattern show up when you unlock it) in landscape mode. Sometimes it may take a little longer of use before it happens. It happens regardless if the dock is plugged in or not. I have figured that if I lock the screen and wait a few seconds and then unlock it. The ghost touches are gone for a while. I first began thinking it may have been a OS issue and hough about rooting and putting a custom rom on it. But from what I have seen on the web it doesnt seem to matter whether its rooted or not. So should I RMA it back or has any one had permenant luck with reseating the cable?
Thanks
ItsDuckie said:
I too purchased this tablet and dock from Groupon about 4 weeks ago or so as a manufacture refurb. My tablet does the same thing. After about an hour or so use most of the time it starts randomly acting like the screen is being touched. And it appears to only be in the upper right corner area (kinda where the lock screen pattern show up when you unlock it) in landscape mode. Sometimes it may take a little longer of use before it happens. It happens regardless if the dock is plugged in or not. I have figured that if I lock the screen and wait a few seconds and then unlock it. The ghost touches are gone for a while. I first began thinking it may have been a OS issue and hough about rooting and putting a custom rom on it. But from what I have seen on the web it doesnt seem to matter whether its rooted or not. So should I RMA it back or has any one had permenant luck with reseating the cable?
Thanks
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I'd try reseating the ribbons. I kind of doubt it would solve the problem since it's a refurbished with a latent defect. Bad ribbons would strike at random but do not wait for a while before acting up. Look at the glass surface under a magnifying glass and bright light. Hairline cracks cause this after the tab heats up, but you can't always detect them. RMA would be the safe option unless you're really pressed for time.
Ghost touches are back. Noticed I had alot of them when my storage was full. Used a previous recovery (same ROM, just earlier date with less junk installed) and it cut down the frequency of them happening. This is so weird.
I had those ghost touches when 4.2 roms started (CM and AOKP and all of the rest of them. Then someone, I don't remember who had compiled rom with decreased touchscreen sensitivity and ghosting was gone. I think they started with PAC or AOKP, I really don't remember.
Then I went to 4.3 and 4.4 roms and I didn't have one single ghost touch since then. I do noticed sometimes when I hover finger over screen it is registered as touch, but ghosting by itself didn't occur on those roms.
one cent fix
I have an ugly, but effective solution working on my pad right now. It has been in place for about three or four months.
Holding in landscape mode, pulled the bottom left corner back slightly and inserted a penny between the back and the lcd. This put enough torque on the screen to kill all of the ghost touches and it still fits into the keyboard dock. There is an ugly gap where the penny is, but it is now fully functional.
Hope this helps some of you

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