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[Q] Spilled water on phone. Now "Unable to start wifi" message

Guys, been hanging out here long time now. First incident with about 6 month old captivate. I dropped a glass of water on my captivate yesterday. I immediately removed and took out the battery and wiped it dry. Did not see much of seeped in water so did not do the rice method. Turned on Wi-fi this morning and it says "unable to start wifi". Same with bluetooth.
Call,sms, camera everything works fine. At work, so blew dry the phone and also have kept it next to a warm laptop exhaust. Should I dismantle the phone and try to dry the swb23 chip (wifi/bt) ?
Please help guys !
stock and unrooted captivate

thelastjedi said:
Guys, been hanging out here long time now. First incident with about 6 month old captivate. I dropped a glass of water on my captivate yesterday. I immediately removed and took out the battery and wiped it dry. Did not see much of seeped in water so did not do the rice method. Turned on Wi-fi this morning and it says "unable to start wifi". Same with bluetooth.
Call,sms, camera everything works fine. At work, so blew dry the phone and also have kept it next to a warm laptop exhaust. Should I dismantle the phone and try to dry the swb23 chip (wifi/bt) ?
Please help guys !
stock and unrooted captivate
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You can't see the water that got inside. Would have been better to do the rice method before switching it back on but you should do it now nonetheless. Just be warned, you may have cooked the WiFi chip already.
Are the moisture indicators clear? If so, you should send it for warranty replacement. If not, then you can resort to opening it up, wiping the traces, etc.

ianwood said:
You can't see the water that got inside. Would have been better to do the rice method before switching it back on but you should do it now nonetheless. Just be warned, you may have cooked the WiFi chip already.
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Yeah, pretty much ^^

uggg...may be too late. If you get a significant amount of liquid on or in your phone the worst thing you can do is turn it on.
You should have:
1. immediately removed battery and placed on a paper towel.
2. immediately place phone in a bag of rice for a minimum 24 hours if not 48 before ever powering back on.
Still its worth a try....remove battery and leave in rice for 24 hours....try again....maybe it didn't fry anything when you powered it on...but you definitely need to finish getting the moisture out of the inside via the rice absorption.
I had my old tilt in a pocket submerged in a swimming pool for a good 15 minutes before realizing my blunder. When i realizing it i didn't try to turn it back on. Left it in rice for 48 hours and everything work fine (luckily the phone was powered of when i got in the pool so that probably helped avoid anything frying).

Haha, I once accidently dropped my old Samsung Epix in a bucket of water and it still booted up and worked but most of the features are dead but screen and all still works. It looked like it was wrecked. I got it replaced under my insurance which is a good thing.

Lol.....Captain Hindsight......i love South Park.......
Sent from my pocket.

swedishcancerboi said:
Lol.....Captain Hindsight......i love South Park.......
Sent from my pocket.
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funny
but being aware that you shouldn't turn on an electronic device when it is wet hardly requires hindsight though does it? =)

Thanks guys, I have put my phone in a bowl of rice hoping it will get cured.
If not, will ATT not service my phone under warranty ? I read somewhere that replacing the wifi/bt chip costs $70 with ATT. Has anyone done this here ?
Thanks all for your quick replies ! Much appreciated. I will keep everyone updated on how this issue pans out so it will help someone in the future

Tesist the urge to take out Nd test.....leave at least 24 hours without touching
Sent from my SAMSUNG-SGH-I897 using XDA App

ianwood said:
Are the moisture indicators clear? If so, you should send it for warranty replacement. If not, then you can resort to opening it up, wiping the traces, etc.
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How do I check for the moisture indicator ? Any easy steps ?

It is the white (or not so white anymore) square in the battery compartment.

bames said:
funny
but being aware that you shouldn't turn on an electronic device when it is wet hardly requires hindsight though does it? =)
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I just felt like being ornery. I think i read a "you should have....." and it just got me laughing thinking of that episode. No disrespect intended towards anyone.

swedishcancerboi said:
I just felt like being ornery. I think i read a "you should have....." and it just got me laughing thinking of that episode. No disrespect intended towards anyone.
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i know i thought it as funny haven't seen that episode in a long time...almost as good as towlie
i am just always surprised to see the posts where someone gets there phone wet (washed in laundry, dropped in toilet, spilled significant amount of liquid on it) and the first thing they did was tried to turn it back on almost immediately.

btw if your looking at the moisture indicators for warranty purposes its quite possible you have to completely open the shell. Usually they have one visible without taking the phone apart but its not uncommon to have a secondary marker inside the phone where it would be harder for someone to tamper with. Can anyone confirm where all the cappys markers are?

Been a while since I had mine apart but I don't recall seeing one inside.

newter55 said:
Been a while since I had mine apart but I don't recall seeing one inside.
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wasn't sure....my Tilt2 had one in the battery compartment and one on the motherboard that could only be seen by opening the casing

one s water damage. hope for repair?

ok so today a kid my mom babysits got ahold of my HOS and dunked it in the toilet... i caught him in the act and immediately grabbed it and dried it off best i could. it was in the water maybe for 1 second. when i pulled it out it was still on. lock button worked but screen was completely unresponsive. kept trying to unlock the screen but as i said it wasn't responding to me touching it. then it just turned off by itself and wouldn't turn back on at all. the notification light turned on (randomly, not from response to me trying to turn it off or on) and it was yellow and red. not completely one or the other. put it in a bowl of rice for a good 8 or 9 hours. pulled it out and now the notification light is off and still not responding to my attempts to turn it on. plugged it in to charger and no charging light. is there any hope for repairing it? or do i need to just buy a new phone...
not sure if it matters but details never hurt anyone.
s4
liquidsmooth jb rom
s-off

If you dont have any insurance or warranty that covers such damages, I would take it apart and clean/dry each part individually with some tissues and those things you use to clean your ears (no idea what theyre called in english lol).
The odds are the screen is busted though, and will need a replacement.
The first thing you should do is getting the battery unplugged, so the device is completely powerless and let it be powerless for a day or 2.
Obviously, unplugging the battery on the HOS means disassembling the whole device...

j tag is the solution for ur problem..
Sent from my GT-I8150 using XDA Premium HD app

Well, Listen to me, ive had experience.
If you have the know how to break everything apart and clean the corrosion, then you might be lucky. If not, repairmen could do it for you, but with each option you lose warranty. And it is not guaranteed it will work 100%. If it does, then you just have to live with no warranty, if not, the repair centre will change your motherboard, for me that cost 190€.
So you pick.
If i would have known better on my case, i would have let repairmen try and clean it all up for a mere 30€ (if they could have repaired it) and THEN sent the device to offical repair centre when their efforts would have been in vain, cause you know, nevertheless the repairs are not under warranty for water damage.
Goatshocker said:
clean/dry each part individually with some tissues and those things you use to clean your ears (no idea what theyre called in english lol).
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This will never work since you probably already have corrosion on the motherboard.

hunabku said:
This will never work since you probably already have corrosion on the motherboard.
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Ive saved 3 laptops by doing that, so it does work. Corrosion doesnt appear THAT fast.
Although reading OPs post again I see it was quite a while ago it happened, so there might be some minor corrosion.
Running a hairdryer across the board can save some bad connections in some cases as well- obviously not heating the board to sh*t, just a quicky.

[Q] Help - HTC Sensation XE Coffee damage

Hi there, I recently spilled coffee onto my aging device, and fear I may have damaged it. Though I pulled the battery and followed SOP's for drying it out, it's been drying over night, but the digitzer is completely dead, or at least, the touch screen does not work. The phone also restarted randomly once, so I have a feeling there may still my liquid, or is this more likely to be permanent damage?
As I have no intention of replacing the phone, could anyone give me any assistance for drying out or repairing the device, I bought it on ebay and there's no warranty left on it. Would you recommend I first wait longer / dry further before testing or is a dead touch screen certain death?
Thanks in advance!

Update
I have taken apart the phone after watching a video that made me realise how simple it is inside, so I've taken it apart, given it a few hours under the fan and a dessicant. Put it back together and now the digitizer works!
However the phone is still randomly switching off as if there is an electrical fault, or still liquid in there (even though I cannot see any ANYWHERE. I'm going to give it another few hours in the heating cupboard, does anyone have any recommendations or info?

[Q] Water Damaged LG G2 Works But Won't Show Image On Screen

So like the title suggests, I have a water damaged LG G2 that won't fully work. A little back-story, I went swimming one day at the pool and while I was swimming I totally forgot my phone was still in my pocket. I was only in the water for a few minutes and realized my mistake so I quickly drove home and disassembled it. I immediately soaked it in rice for a few days but unfortunately its fried so I decided to do some tests to see if i could fix it myself. I played with it for a while, scrubbed off the corrosion, replaced the battery and the phone works now but the screen wont display an image. I put in another replacement screen but to no avail so I'm assuming it has something to do with the logic board although I'm not for sure. If anyone could shed some light on what might be the problem or help me with a solution it would be greatly appreciated :good:
thanks

irootbeer said:
So like the title suggests, I have a water damaged LG G2 that won't fully work. A little back-story, I went swimming one day at the pool and while I was swimming I totally forgot my phone was still in my pocket. I was only in the water for a few minutes and realized my mistake so I quickly drove home and disassembled it. I immediately soaked it in rice for a few days but unfortunately its fried so I decided to do some tests to see if i could fix it myself. I played with it for a while, scrubbed off the corrosion, replaced the battery and the phone works now but the screen wont display an image. I put in another replacement screen but to no avail so I'm assuming it has something to do with the logic board although I'm not for sure. If anyone could shed some light on what might be the problem or help me with a solution it would be greatly appreciated :good:
thanks
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Well, you seem to have already done the things I would have suggested. If you've already dropped in a replacement glass/digitizer/LCD assembly and it still isn't working, then I got nothing. I'd send it in to someone to have it fixed or get a new phone. That said, I was actually replacing that assembly myself this weekend after being dumb/inebriated and having my phone fall out of my pocket, cracking the glass and digitizer. One thing I noticed that I didn't expect is that even if everything is completely assembled, if you take off the back cover and turn the phone on, the phone will boot up and respond to touch, but the screen will not turn on. Looking more closely at the back cover, there are a few contacts on there so apparently you have to have the cover on for the screen to work. You could double check to see if there might still be some corrosion on the back cover on those contacts. That's about all I got though.

[Q] No signal and crazy touchscreen

Hello there!
Since yesterday I've had this problem with my Z3 D6653. Yesterday unexpectedly it completely lost cellular signal. It was like that like for the whole afternoon, I was expecting it to solve by itself, however I rebooted it ike at 7 o' clock and that was it. Nonetheless, today it happened again, before midday. I tried to do the same thing with no success. I tried to enter settings and search manually for a network operator, but it was searching like forever and no result. I couldn't turn on or off mobile data either, nor change the preferred network type. But there was something else. A band on the screen was completely unresponsive to touch. I'll post pictures too so you can see well.
I just tried a factory reset and it was the same. I was testing the touch entering to the *#*#7378425#*#* and then it became worse. On the middle of the previously unresponsive band, touches began to be triggered out of nowhere, and now it wont stop. It's actually very difficult to use the touchscreen. So, what do you think it might be? I was in a pool on sunday, today it's wednesday. I lasted on the water with my cellphone half an hour, exactly. (I know because I took photos just before entering and exiting the pool).
Hope you can help me out. I'm desperate and I don't want to lose my phone :crying:.

have you tried repairing it with sony pc companion? if not give it ago, most likely software issue if it just happened out of nowhere, not unless you dropped.

LitoNi said:
have you tried repairing it with sony pc companion? if not give it ago, most likely software issue if it just happened out of nowhere, not unless you dropped.
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Yes, I did a factory reset, I changed it's firmware from Australia to Hong Kong, and the only change was that I lost my info uselessly. In fact, the screenshot of the lockscreen showing no signal is post reset.
I forgot to mention that the touchscreen went berserk when I pushed the area where it didn't detect any touch. After that, all those touches were breaking havoc and it was a real pain in the ass to do anything. To enable the option to show touches, to set the alarm... All these touches happen mostly over a straight line, which can be seen on the screenshots. The outer lines are the borders of the unsensitive region, and the line inside is where randomly the touches happen.

Cambapo said:
Yes, I did a factory reset, I changed it's firmware from Australia to Hong Kong, and the only change was that I lost my info uselessly. In fact, the screenshot of the lockscreen showing no signal is post reset.
I forgot to mention that the touchscreen went berserk when I pushed the area where it didn't detect any touch. After that, all those touches were breaking havoc and it was a real pain in the ass to do anything. To enable the option to show touches, to set the alarm... All these touches happen mostly over a straight line, which can be seen on the screenshots. The outer lines are the borders of the unsensitive region, and the line inside is where randomly the touches happen.
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Okay, so you used flashtool, flash another regions ftf and see how that goes. If that doesn't show the issue then it is most likely a hardware issue. Either when you dropped the phone it broke it or when you took it under water and it has been exposed to water. Not blaming you or anything but phones these days are extremely fragile.
And FYI, factory reset and sony pc companion are two separate things.

Maybe there is a fine crack somewhere in the screen?

abhinav.tella said:
Maybe there is a fine crack somewhere in the screen?
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I just checked and the glass is literally pristine, in the wholse sense of the word, as it was covered by a tempered glass since the very fist day I took the phone out of the box. It became a disaster and I took it off a couple of days ago, on Monday I think, or tuesday.
Anyway, I'm giving up hope. I think it's water damage. It's a pity that there's no kind of Sony centre in my city, and if I can get any assistance directly from Sony it would be by sending my cellphone to the capital. I'll call tomorrow and make all the arrangements. Hope it doesn't stab deeply my wallet.

My friend's Z3 had the same problem. The screen was registering touches out of nowhere. Then the upper side of the screen stopped working. He asked Sony for repair but since he was out of warranty, they said it would cost around $377 including parts and services as they would be replacing the screen. He opted for a third party technician, he paid $88 but the phone now has light escaping the side of the panel and is not waterproof anymore.
Sent from my D6653

Water damage. If it didn't get in through the sim or USB ports, Sony should replace it for you. One or two vertical strips appear when it gets in through the speakers. I hope you closed the flaps properly.

I called to assistance on friday, but the person in charge wasn't there, so I'll have to call on tuesday as monday is a holiday. However, today I noticed that the unensitive band was narrower, maybe the humidity is leaving, so I put it out on the sun for it to dry, or so I hope. The antenna isn't working anyway.