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[Q] Samsung Captivate out of washing machine and dryer

Hi Guys,
My Samsung Captivate got washed in washing machine and then in dryer for 1 hr. I turned it on and luckily, everything seems working except wi-fi and bluetooth are not turning on. It says "unable to start wi-fi".
Does anyone have any suggestions? Thanks a lot in advance!

kismmisk said:
Hi Guys,
My Samsung Captivate got washed in washing machine and then in dryer for 1 hr. I turned it on and luckily, everything seems working except wi-fi and bluetooth are not turning on. It says "unable to start wi-fi".
Does anyone have any suggestions? Thanks a lot in advance!
Click to expand...
Click to collapse
Let it dry longer without the battery.
Clean up corroded contacts on the back
Sent from my SAMSUNG-SGH-I897 using XDA App

＠＠；
next time try microwave it .....j/k
you should turn in on within 24hrs if you have a oven ~ keep in there at ~90F
Good luck T.T

no. the number one rule is to put it in some uncooked rice because the rice absorbs the moisture. do that, then turn it on in a day or two

Gives whole new meaning to a "refurbished" phone

xredjokerx said:
no. the number one rule is to put it in some uncooked rice because the rice absorbs the moisture. do that, then turn it on in a day or two
Click to expand...
Click to collapse
Was about to say that. Take out the battery and put the phone and battery separately in some uncooked jasmine (white) rice.

+1 more rice suggestion. I've seen rice bring phones back from the dead.

Thanks all! I'll try it and see if wi-fi and bluetooth comes back to the life.

if all else fails and you have insurance on the phone, they'll charge you 125 bux to replace the phone.
I'm in the middle of doing this process for my wife's stolen phone and on the web-site they gave me to download some documents, there was a picture of someone pulling their phone out of the wash. so i imagine this happens alot.
att store had me call 800-801-1101 to start the process. insurance is a 3rd party

Thanks for suggestion! I have received email from ATT to enroll into insurance just 2 days back under limited time. I had bought my phone on 29th Aug and usually it is 30 days they allow to enroll.
I jus talked to Samsung Galaxy customer support they said it would be $70 to fix wi-fi. I may go for later one.

kismmisk said:
I jus talked to Samsung Galaxy customer support they said it would be $70 to fix wi-fi. I may go for later one.
Click to expand...
Click to collapse
Ask them how much it is to fix the GPS?
Seriously though, I would just go for the insurance claim rather than trying to get it fixed by Samsung...you could be without a phone for quite a while if you go that route.

kismmisk said:
I jus talked to Samsung Galaxy customer support they said it would be $70 to fix wi-fi. I may go for later one.
Click to expand...
Click to collapse
Better confirm if there is any warranty on that repair. I have never heard of any phone manufacturer offering to fix anything (even for a price) if it has water damage. There is just no way to know when the next thing will break because there is no way to tell what else got shorted - even partially.

Did you ever try the rice thing? It's been proven to work. I did it before with an iPhone.
Also insurance from att MIGHT cover water damage. I know sprint and others have a service that replaces your phone regardless of what happend to it.
Samsung will most likely see water indicators, indication water damage, and they won't mess with it

Post Water Damage Recovery, Now Bricked

excuse me for the very long title. I being the brilliant human being that i am went into a pool on the day of our independence with my beautiful HOX in my pocket. i sat there for about 5 min, totally sober mind you, then realized what an ass i was. i immediately went inside, shut it off and placed in rice. the next day i turn it on to see if it works and indeed it does. The only visible problem was water under the screen though the screen worked fine. i turned it back off and put it back in rice so as to give the rice ample time to perform its magic. 3 days later i check again and it still works. i decided to switch back to the HOX and things were great. 2 days later however it would randomly shut off and take AT LEAST 30 min before it would turn back on. at the end of the day i took out the sim and threw it back in rice. the next day it wouldnt turn on and thats the way its been ever since. no light when charging ether. ive left it in rice for the past 3 weeks checking every once in awhile but to no avail.
so i know that water damage is the culprit as is my stupidity however im asking to see if there is anything that anyone can think of that might revive my phone? perhaps a batter replacement? or screen replacement? or find out what i shorted? ive taken it apart a little but have held back out of fear of being unable to put back together my already broken phone lol
any help is appreciated. Thank You

No resolution likely
sdonn said:
excuse me for the very long title. I being the brilliant human being that i am went into a pool on the day of our independence with my beautiful HOX in my pocket. i sat there for about 5 min, totally sober mind you, then realized what an ass i was. i immediately went inside, shut it off and placed in rice. the next day i turn it on to see if it works and indeed it does. The only visible problem was water under the screen though the screen worked fine. i turned it back off and put it back in rice so as to give the rice ample time to perform its magic. 3 days later i check again and it still works. i decided to switch back to the HOX and things were great. 2 days later however it would randomly shut off and take AT LEAST 30 min before it would turn back on. at the end of the day i took out the sim and threw it back in rice. the next day it wouldnt turn on and thats the way its been ever since. no light when charging ether. ive left it in rice for the past 3 weeks checking every once in awhile but to no avail.
so i know that water damage is the culprit as is my stupidity however im asking to see if there is anything that anyone can think of that might revive my phone? perhaps a batter replacement? or screen replacement? or find out what i shorted? ive taken it apart a little but have held back out of fear of being unable to put back together my already broken phone lol
any help is appreciated. Thank You
Click to expand...
Click to collapse
Sorry about you phone. Being an electronic technician, I would say you unfortunately made a fatal mistake by turning the phone on before it was totally dry inside. Almost anything on the circuit boards inside could have shorted or partially shorted while wet. I don't think anyone could guess as to what component is bad now without swapping in known good parts. It might have been damaged considerably before you got the chance to turn it off after the soaking, and there's nothing you could have done after that point, although it seemed to OK for a short time. I'm sorry that I can't recommend any further remedies.

dmech1 said:
Sorry about you phone. Being an electronic technician, I would say you unfortunately made a fatal mistake by turning the phone on before it was totally dry inside. Almost anything on the circuit boards inside could have shorted or partially shorted while wet. I don't think anyone could guess as to what component is bad now without swapping in known good parts. It might have been damaged considerably before you got the chance to turn it off after the soaking, and there's nothing you could have done after that point, although it seemed to OK for a short time. I'm sorry that I can't recommend any further remedies.
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Click to collapse
alright i assumed as much but thank you for the help. i feel like i can finally let go off my HOX

Take it apart and sell for parts. The digitalizer probably works fine.
Sent from my sexy white HTC One X on T-Mobile

You really have to take it apart before putting it in the rice. These things are sealed up pretty good these days.
Might just be the battery. If water got in the pack, it would behave as you described from internal shorting.
Sent from my HTC One X using xda app-developers app

Open it
At this point, you have nothing to lose by opening it up and drying it out for a week or 2. At least you'll get out any remaining moisture. You may just get lucky.

Also if there is corrosion, use 99% alcohol to remove it.
Sent from my One XL

[Q] Got my phone wet. Everything still works but charging is unreliable

Hey everyone,
I wish I wasn't here under these circumstances, but yesterday my phone got drenched by the faucet when I accidentally dropped it in the sink. I turned it off right away and tried to dry it by blowing out all the holes/buttons/etc. with canned air. then (maybe stupidly) I turned the phone back on and used it the rest of the day, not really noticing that it wasn't charging when I plugged it in until later when the battery got very low and I plugged it in again and noticed that the charging symbol didn't appear.
Ultimately, what I found DID work, (at least temporarily, sometimes it still stops charging) was turning the phone off, then plugging it in, then turning it back on . When I did this, usb (and wireless) charging work, as well as the USB connection for getting files off the phone on my computer.
It's a bit odd that this is what worked, but so far, it seems to. I'm just not quite sure if there's anything else I can do other than maybe send the phone to LG for repair, or find a local shop that might be cheaper...
Just looking for any suggestions or information anyone may have to help me fix this. thanks in advance!

shorty6049 said:
Hey everyone,
I wish I wasn't here under these circumstances, but yesterday my phone got drenched by the faucet when I accidentally dropped it in the sink. I turned it off right away and tried to dry it by blowing out all the holes/buttons/etc. with canned air. then (maybe stupidly) I turned the phone back on and used it the rest of the day, not really noticing that it wasn't charging when I plugged it in until later when the battery got very low and I plugged it in again and noticed that the charging symbol didn't appear.
Ultimately, what I found DID work, (at least temporarily, sometimes it still stops charging) was turning the phone off, then plugging it in, then turning it back on . When I did this, usb (and wireless) charging work, as well as the USB connection for getting files off the phone on my computer.
It's a bit odd that this is what worked, but so far, it seems to. I'm just not quite sure if there's anything else I can do other than maybe send the phone to LG for repair, or find a local shop that might be cheaper...
Just looking for any suggestions or information anyone may have to help me fix this. thanks in advance!
Click to expand...
Click to collapse
You should have not used the phone but put it turned off in a bowl of uncooked rice for a few days. Optional also removed the back and the battery if possible. You will have corrossion now and maybe worse electrical damage.

gee2012 said:
You should have not used the phone but put it turned off in a bowl of uncooked rice for a few days. Optional also removed the back and the battery if possible. You will have corrossion now and maybe worse electrical damage.
Click to expand...
Click to collapse
Yeah, I recognize that it was a bad idea... but there's not much I can do about that now. I'm just trying to figure out what my best course of action going forward is.

shorty6049 said:
Yeah, I recognize that it was a bad idea... but there's not much I can do about that now. I'm just trying to figure out what my best course of action going forward is.
Click to expand...
Click to collapse
Try to remove the back and battery and place it in a bowl of uncooked rice asap for 2-3 days, this will limit the damage. Your warranty will also be voided i`am afraid as the moisture indicators are colored now.

gee2012 said:
Try to remove the back and battery and place it in a bowl of uncooked rice asap for 2-3 days, this will limit the damage. Your warranty will also be voided i`am afraid as the moisture indicators are colored now.
Click to expand...
Click to collapse
what do you think the chances of the moisture indicators NOT being colored would be?
I had the phone inside a bumper case which covers the sides of the phone and the back. Some water got inside the case, but maybe not enough to wet the indicators.. I'd hate to open the phone and then realize they weren't colored. I hate opening phones if possible, but that'd be the only way to know for sure , I guess...
I'm working on getting my hands on a back up phone to use currently , but I hate to see the condition of this one get worse... (my nexus 4 that I was going to use as a backup hasn't wanted to power on in a couple months after I botched Rom flashing attempt and subsequent failure to accept a charge)

shorty6049 said:
what do you think the chances of the moisture indicators NOT being colored would be?
I had the phone inside a bumper case which covers the sides of the phone and the back. Some water got inside the case, but maybe not enough to wet the indicators.. I'd hate to open the phone and then realize they weren't colored. I hate opening phones if possible, but that'd be the only way to know for sure , I guess...
I'm working on getting my hands on a back up phone to use currently , but I hate to see the condition of this one get worse... (my nexus 4 that I was going to use as a backup hasn't wanted to power on in a couple months after I botched Rom flashing attempt and subsequent failure to accept a charge)
Click to expand...
Click to collapse
Water goes through the tiniest cracks and openings so i guess the indicators are colored. Only one sure way to find out and that is looking inside the phone. Look on YouTube for a Nexus 5 iFixit dissasembly video.

Opening up the phone doesn't really void the warranty. Breaking something while opening it does. You still had the headphone jack and the usb port open right? That means water got in and tripped the sensors. This is pretty much guaranteed. IMO, those sensors are too sensitive. Just using the phone in a humid place (bathroom while shower is running) trips them.

If everything works fine just try a wireless charger
Sent from my Nexus 5 using Tapatalk

The fact that your charging doesn't work reliably anymore probably means the moisture indicators would be coloured... I've had phones where the water didn't damage it at all and they still were
Sent from my Nexus 5 using Tapatalk

Moisture on port?

This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?

You don't live in a cold or humid place do you? Could be picking up moisture from condensation. Have you gotten the port wet previously?
Also you mention cleaning the port, what are you using to clean it and how well of a job are you doing? I mean are we talking about a couple minutes making sure its thoroughly clean/dust and debris free or are we talking about a 2 second blow on the charge port and you're done?

flipq88 said:
This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?
Click to expand...
Click to collapse
Had the same issue and only a factory reset solved the problem. I used a blow dryer and it didn't help.

Best to clean your port with alcohol swabs. Gets the dirt out really well and dries up water stuck in there.
Sent from my SM-G955U using Tapatalk

xeathpk said:
You don't live in a cold or humid place do you? Could be picking up moisture from condensation. Have you gotten the port wet previously?
Also you mention cleaning the port, what are you using to clean it and how well of a job are you doing? I mean are we talking about a couple minutes making sure its thoroughly clean/dust and debris free or are we talking about a 2 second blow on the charge port and you're done?
Click to expand...
Click to collapse
I've never had issues with other phones, so i doubt it's where I live. And I've been cleaning them with some cotton and even a blow dryer. Works fine for a bit but then goes back to messing up.

You say in your opening post that your phone hasnt got wet "in weeks" which leads me to believe that you did get it wet at some point? The phone is supposed to be water resistant (not waterproof) so its possible some water HAS affected your device. If not water then it might be a false positive from something else in your charge port.
Forget the dryer, try using a toothpick or some compressed (canned) air to get the port nice and cleaned out of any dust or debris.
Id say if you're still having the issue even after a good cleaning then your phone might be cooked buddy. Might be worth a shot to factory reset and see if the problems persist but other than that you might not have a choice but to get it repaired or replaced if possible.

This is defiantly a software issue, my device has never been near water and in the last week it's throwing moisture in port, a quick dey with a dryer and then rebooting and then plugging the sub lead in once it's booted works fine.
If guess the moisture sensitivity thing is either way to sensitive or does not clear after the slotted time anymore.
My port is now spotless after a good Hoover out and compressed air and a q tip soaked with IPA and around 15 mins of re drying, unplugging and re plugging a few times throws the error every single time and simply holding the device with a finger near the port can trigger the notification after a few mins.
I have been able to replicate this 2 times now and will continue to I'm also trying to find out what service throws this and if there are any tweekable variables for it if any.

Make sure your charger isn't wet. I once spilled water on my old charger connection. Luckily it was unplugged. Soaked it in alcohol and let it dry for a few days and now it works fine. Worse comes to worse, use wireless charging until you find a solution

flipq88 said:
This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?
Click to expand...
Click to collapse
I have this after my phone has been in my running arm-band for an hour.
Don't worry 'bout it.....I dodn't do anything and after 10 mins after taking it out of running arm-band, message goes away.
Matt

My phone started doing this over last few days also. Never been near water, always kept dry. Got to be a software issue, quite common issue if you search the web.
It's really annoying!

Possible solution found in my thread - https://forum.xda-developers.com/ga...ence-error-t3650910/post73271139#post73271139

matthew33 said:
I have this after my phone has been in my running arm-band for an hour.
Don't worry 'bout it.....I dodn't do anything and after 10 mins after taking it out of running arm-band, message goes away.
Matt
Click to expand...
Click to collapse
Guessing you missed the part where I said it hasn't gotten wet in weeks. Ended up exchanging the phone because problem wouldn't go away

leave it under a sun lamp

I've noticed something with mine doing it and I finally connected the dots. I'll put my pinky under my phone as a support for when I am holding it and I've noticed that sensor is sensitive enough to detect the moisture from my body even though there is barely anything there. My pinky would essentially rest on the charging port covering it and I did it without thinking.
When I changed my habit all is my moisture messages went away that I thought were "random".

flipq88 said:
Guessing you missed the part where I said it hasn't gotten wet in weeks. Ended up exchanging the phone because problem wouldn't go away
Click to expand...
Click to collapse
Where'd you exchange it and did they give you a new or refub?

Sailor Gerry said:
Where'd you exchange it and did they give you a new or refub?
Click to expand...
Click to collapse
With tmobile. Warranty exchanges are $5. And probably a refurbed. Don't know, don't really care as long as it works

I got the same issue after exosing it to salt water, basically all I did was got some splash on the phone. I used wireless charging most of the time anyway but it's a bit annoying. Read something about salt water moisture is different so I used a syringe with tap water, sprayed on the port about 3-4x and 5 hrs laters the message disappeared. It might not work for all but at least for me this did the trick. Haven't seen the message for about a week now.

Yeah I second this... it's the dissolved salt on the interior. I cleaned it with fresh water and message went away
Sent from my SM-G955F using XDA-Developers Legacy app

Had this yesterday for a few hours without the phone getting wet at all. Rebooted and message still there, switched off the phone and plugged in the charger and it charged left it like that for a few min and switched the phone back on. The moisture message didn't come back anymore.

flipq88 said:
With tmobile. Warranty exchanges are $5. And probably a refurbed. Don't know, don't really care as long as it works
Click to expand...
Click to collapse
Well, you are nuts accepting a refurb.
I got in touch with Samsung via the phone and they told me themselves, I have a 2 year warranty with Samsung as standard in the UK.....they arranged a courier to pick up my phone from my house and sent me a BRAND new one.
Warranty dude....Warranty!
Matt.

Galaxy S7 G930T Water Adventures

A couple days ago I dropped my phone in a lake. It was about 10 feet. It filled with water. I removed the sim card and got rid of water.
I left the phone in a bag of rice for a day and tried to turn it on. It keeps rebooting on the screen where it says SGS7 Powered by Android. I tried to get into recovery mode. When I do that it keeps trying to get there. The only thing I see is blue "RECOVERY BOOTING....". I got into the Download mode and flashed the phone with Odin with 4 file firmware. Nothing changed. Still seeing the same thing.
Is it a brick?

RavOcean said:
A couple days ago I dropped my phone in a lake. It was about 10 feet. It filled with water. I removed the sim card and got rid of water.
I left the phone in a bag of rice for a day and tried to turn it on. It keeps rebooting on the screen where it says SGS7 Powered by Android. I tried to get into recovery mode. When I do that it keeps trying to get there. The only thing I see is blue "RECOVERY BOOTING....". I got into the Download mode and flashed the phone with Odin with 4 file firmware. Nothing changed. Still seeing the same thing.
Is it a brick?
Click to expand...
Click to collapse
The S7 has an IP 68 raiting, meanging that (in theory) it can resist being up 30 min submerged in up to 1.5 meters (which is a bit less than 5 feet). You've probably damaged the hardware on the phone. It might be fixable by a techincal service (although the offcial one wil tell you the warranty has been voided).

Removing the SIM when it was wet might have been a mistake, as you just disabled the IP68 water resistance rating by creating a way for the water to get in
Possible 10ft was too much, but have seen tests that way surpassed the suggested limits and it was fine

*Detection* said:
Removing the SIM when it was wet might have been a mistake, as you just disabled the IP68 water resistance rating by creating a way for the water to get in
Possible 10ft was too much, but have seen tests that way surpassed the suggested limits and it was fine
Click to expand...
Click to collapse
Well, the thing is that I didn't remove the SIM right away. I dried the phone, it was fine. But in a minute it stopped reading the SIM. I gave it a couple minutes. Nothing. Then I restarted the phone, which brought me to the problem that I have now. It wouldn't start.
Then I realized that the water probably got into the phone. I removed the SIM and water started pouring from inside.

RavOcean said:
Well, the thing is that I didn't remove the SIM right away. I dried the phone, it was fine. But in a minute it stopped reading the SIM. I gave it a couple minutes. Nothing. Then I restarted the phone, which brought me to the problem that I have now. It wouldn't start.
Then I realized that the water probably got into the phone. I removed the SIM and water started pouring from inside.
Click to expand...
Click to collapse
That sucks, IP68 rating should have prevented any water getting in, but as above, maybe 10ft was too deep and the pressure too much for the phone seal

*Detection* said:
That sucks, IP68 rating should have prevented any water getting in, but as above, maybe 10ft was too deep and the pressure too much for the phone seal
Click to expand...
Click to collapse
I'm pretty sure that's what happened.
I'll take it to a repair shop and see what they can do. It's too soon for this phone to finish its serve...

RavOcean said:
I'm pretty sure that's what happened.
I'll take it to a repair shop and see what they can do. It's too soon for this phone to finish its serve...
Click to expand...
Click to collapse
They'll probably sell you a new motherboard / battery at best, and likely a new phone at worst
That's the problem with not being able to remove batteries in phones these days, if you get them wet you have no way of preventing a short circuit / damage
Generally if you can remove the battery fast, you minimise any damage
Also a big factor in phones not working again after getting wet is the impurities in the water that remain on the electronics even when dry, you need to use something like Isopropyl Alcohol to clean it off
And if the lake was salt water you have even more damage, back in the WWI days soldiers used Sea Water to defuse bombs as it would quickly cease up all the working parts inside the fuse/detonator section iirc

*Detection* said:
They'll probably sell you a new motherboard / battery at best, and likely a new phone at worst
That's the problem with not being able to remove batteries in phones these days, if you get them wet you have no way of preventing a short circuit / damage
Generally if you can remove the battery fast, you minimise any damage
Also a big factor in phones not working again after getting wet is the impurities in the water that remain on the electronics even when dry, you need to use something like Isopropyl Alcohol to clean it off
And if the lake was salt water you have even more damage, back in the WWI days soldiers used Sea Water to defuse bombs as it would quickly cease up all the working parts inside the fuse/detonator section iirc
Click to expand...
Click to collapse
Wow, that's a good peace of the history right there I really liked it! Didn't know about those soldiers' methods.
Speaking of, no, the lake was a pure mountain water.
And I just want a repairman to take a look what he can do. I already bought exact same phone since I couldn't wait, really need this phone for work and other business. However, I'd like to fix it rather than having it as a peace of memory. So hopefully they'll be able to fix it under a $100 cost.

Good luck, hope it doesn't cost too much to repair