[Q] Help - HTC Sensation XE Coffee damage - General Questions and Answers

Hi there, I recently spilled coffee onto my aging device, and fear I may have damaged it. Though I pulled the battery and followed SOP's for drying it out, it's been drying over night, but the digitzer is completely dead, or at least, the touch screen does not work. The phone also restarted randomly once, so I have a feeling there may still my liquid, or is this more likely to be permanent damage?
As I have no intention of replacing the phone, could anyone give me any assistance for drying out or repairing the device, I bought it on ebay and there's no warranty left on it. Would you recommend I first wait longer / dry further before testing or is a dead touch screen certain death?
Thanks in advance!

Update
I have taken apart the phone after watching a video that made me realise how simple it is inside, so I've taken it apart, given it a few hours under the fan and a dessicant. Put it back together and now the digitizer works!
However the phone is still randomly switching off as if there is an electrical fault, or still liquid in there (even though I cannot see any ANYWHERE. I'm going to give it another few hours in the heating cupboard, does anyone have any recommendations or info?

Related

Post Water Damage Recovery, Now Bricked

excuse me for the very long title. I being the brilliant human being that i am went into a pool on the day of our independence with my beautiful HOX in my pocket. i sat there for about 5 min, totally sober mind you, then realized what an ass i was. i immediately went inside, shut it off and placed in rice. the next day i turn it on to see if it works and indeed it does. The only visible problem was water under the screen though the screen worked fine. i turned it back off and put it back in rice so as to give the rice ample time to perform its magic. 3 days later i check again and it still works. i decided to switch back to the HOX and things were great. 2 days later however it would randomly shut off and take AT LEAST 30 min before it would turn back on. at the end of the day i took out the sim and threw it back in rice. the next day it wouldnt turn on and thats the way its been ever since. no light when charging ether. ive left it in rice for the past 3 weeks checking every once in awhile but to no avail.
so i know that water damage is the culprit as is my stupidity however im asking to see if there is anything that anyone can think of that might revive my phone? perhaps a batter replacement? or screen replacement? or find out what i shorted? ive taken it apart a little but have held back out of fear of being unable to put back together my already broken phone lol
any help is appreciated. Thank You
No resolution likely
sdonn said:
excuse me for the very long title. I being the brilliant human being that i am went into a pool on the day of our independence with my beautiful HOX in my pocket. i sat there for about 5 min, totally sober mind you, then realized what an ass i was. i immediately went inside, shut it off and placed in rice. the next day i turn it on to see if it works and indeed it does. The only visible problem was water under the screen though the screen worked fine. i turned it back off and put it back in rice so as to give the rice ample time to perform its magic. 3 days later i check again and it still works. i decided to switch back to the HOX and things were great. 2 days later however it would randomly shut off and take AT LEAST 30 min before it would turn back on. at the end of the day i took out the sim and threw it back in rice. the next day it wouldnt turn on and thats the way its been ever since. no light when charging ether. ive left it in rice for the past 3 weeks checking every once in awhile but to no avail.
so i know that water damage is the culprit as is my stupidity however im asking to see if there is anything that anyone can think of that might revive my phone? perhaps a batter replacement? or screen replacement? or find out what i shorted? ive taken it apart a little but have held back out of fear of being unable to put back together my already broken phone lol
any help is appreciated. Thank You
Click to expand...
Click to collapse
Sorry about you phone. Being an electronic technician, I would say you unfortunately made a fatal mistake by turning the phone on before it was totally dry inside. Almost anything on the circuit boards inside could have shorted or partially shorted while wet. I don't think anyone could guess as to what component is bad now without swapping in known good parts. It might have been damaged considerably before you got the chance to turn it off after the soaking, and there's nothing you could have done after that point, although it seemed to OK for a short time. I'm sorry that I can't recommend any further remedies.
dmech1 said:
Sorry about you phone. Being an electronic technician, I would say you unfortunately made a fatal mistake by turning the phone on before it was totally dry inside. Almost anything on the circuit boards inside could have shorted or partially shorted while wet. I don't think anyone could guess as to what component is bad now without swapping in known good parts. It might have been damaged considerably before you got the chance to turn it off after the soaking, and there's nothing you could have done after that point, although it seemed to OK for a short time. I'm sorry that I can't recommend any further remedies.
Click to expand...
Click to collapse
alright i assumed as much but thank you for the help. i feel like i can finally let go off my HOX
Take it apart and sell for parts. The digitalizer probably works fine.
Sent from my sexy white HTC One X on T-Mobile
You really have to take it apart before putting it in the rice. These things are sealed up pretty good these days.
Might just be the battery. If water got in the pack, it would behave as you described from internal shorting.
Sent from my HTC One X using xda app-developers app
Open it
At this point, you have nothing to lose by opening it up and drying it out for a week or 2. At least you'll get out any remaining moisture. You may just get lucky.
Also if there is corrosion, use 99% alcohol to remove it.
Sent from my One XL

Can't turn on or charge...worried

Hi
I think I've killed my phone. I have voided my warranty. Please help/comfort me!
The story so far...flashed stock ROM with ARHD, no problems everything fine. Broke screen in pocket while at work (fuzzy lines across screen), phoned htc to explain problem, they told me to send in for repair but said that the repair would not go ahead if any mods such as custom ROMS had been installed - I told the guy that a custom ROM had been installed (probably my biggest error!). Bought new lcd/digitizer combo from ebay (ukeasybuy), and installed following an online guide (I was very meticulous and followed the guide to the letter with great care). Initially seemed fine but then quickly started doing weird stuff on its own accord, not responding to button/screen touches, would have to press the power button twice to get it to play normal. Yesterday the phone threw a wobbly and crapped out, switched itself off. Tried many times to power on, eventually managed to get into 4ext recovery where I started a restore to earlier nandroid backup, phone switched itself off again after about 20secs through the restore process (battery at this time was at 57%). Now can't seem to power on at all (tried loads of times), no charge light when plugged in, seems bricked.
When installing a custom ROM if you brick your device does it happen instantly or is it something that can develop over time? Only that for a brief period after installation it seemed to be fine, I made sure I had flashed the correct firmware package for the ROM.
I have done some research, but stumped on what to do now...my only thought is that I do have gadget insurance through barclays but wonder if they will just refer me to HTC??
Your thoughts and advice greatly appreciated..
Xenon
Bump
The turning off of the device itself can be a precautionary measure to protect itself. I'm guessing maybe the LCD was installed wrong and is causing a short within the board.
Sent from my HTC Sensation 4G using xda premium
I followed the iFixit guide to install the new screen/digitizer.
As I mentioned I was very careful to follow it carefully, the only extra thing I did was to add some double sided sticky pads inside to stick it back together again as the thin tape supplied was damaged and discarded when taking the phone apart.
Should I try and take the phone apart again and look for any mainboard damage and/or potential areas where shorts may have occurred?
What do you think about the insurance cover, is it worth a shot? what would be the best way to approach the subject?
Many thanks!
Xenon
Maybe you did install it correctly, but there could also be the possibility that the screen is defective. But i would suggest checking the main board for a short.
Good luck
Sent from my HTC Sensation 4G using xda premium
I have taken the device apart again, but no signs of any shorts / problems or anything suspicious. I don't want to spend anymore cash on a new screen without knowing its that that is causing the problem.
Perhaps its one for the scrap heap
talk to whoever supplied you with the screen and tell them you think the screen is defective. say you have installed it to the letter and it is giving you issues. any respectable ebay seller should be willing to hear you out at least. hope youve not left feedback already though as they may think your a chancer :/
Unfortunately feedback was left once I first turned on the phone and the screen lit up. I will give it a try but I won't keep my fingers crossed!
What about the gadget insurance that I have, is it worth trying to get the phone repaired or replaced through them, or will they just send me back to HTC because the phone is less than a year old?

Water Damage?

Hi Guys,
New to the forum so hello!
Just wondering if you could help me.
My HTC One X started acting up about a month or so ago. It factory reset itself and wiped everything. A few weeks ago then it turned itself off and wouldnt turn on for several hours. Finally I had to turn my phone off as I was in a meeting, it then refused to turn on again (hard reset did not work) it also will not charge. As it was under warrenty I returned it to EE. A week later the phone was returned unrepaired with a letter explaining 'We've now looked at your phone and believe the problem has been caused by contact with liquid or moisture'
With this letter was a form with three boxes to do with water damage;
Liquid Ingress- Liquid indicator red
Liquid Ingress- identifiable from external inspection
Liquid Ingress- not always identifiable from external inspection
Only the last option was ticked.
I thought to myself that this does not explain anything so I rang the repair centre for further info. All they gave me was a photo and said that the main board was broken and confirmed it was 'water damage'.
Looking at the photo I cannot see how the tarnishing of the steel relates to water damage(If anything it looks like heat damage).
I know I never had the phone near water and it spent 90% of the time in its case. The water indicator inside had not changed been activated(confirmed on the phone).
Do they have a leg to stand on as it all looks ******** to me?
What are people's opinions on the 'damage'?
What would anyone else due to follow this up?
Cheers,
Jim
Jimna1987 said:
Hi Guys,
New to the forum so hello!
Just wondering if you could help me.
My HTC One X started acting up about a month or so ago. It factory reset itself and wiped everything. A few weeks ago then it turned itself off and wouldnt turn on for several hours. Finally I had to turn my phone off as I was in a meeting, it then refused to turn on again (hard reset did not work) it also will not charge. As it was under warrenty I returned it to EE. A week later the phone was returned unrepaired with a letter explaining 'We've now looked at your phone and believe the problem has been caused by contact with liquid or moisture'
With this letter was a form with three boxes to do with water damage;
Liquid Ingress- Liquid indicator red
Liquid Ingress- identifiable from external inspection
Liquid Ingress- not always identifiable from external inspection
Only the last option was ticked.
I thought to myself that this does not explain anything so I rang the repair centre for further info. All they gave me was a photo and said that the main board was broken and confirmed it was 'water damage'.
Looking at the photo I cannot see how the tarnishing of the steel relates to water damage(If anything it looks like heat damage).
I know I never had the phone near water and it spent 90% of the time in its case. The water indicator inside had not changed been activated(confirmed on the phone).
Do they have a leg to stand on as it all looks ******** to me?
What are people's opinions on the 'damage'?
What would anyone else due to follow this up?
Cheers,
Jim
Click to expand...
Click to collapse
How did you get on??? I'm having the same problem! They've sent mine back saying 'liquid damage identifiable from internal inspection'.
However the liquid indicator box isn't ticked...
I know 100% my handset has not been submerged in water or even had a light showering! If it COULD be condensation, surely we can claim the are not fit for purpose as during everyday normal use it has failed?!
Any advice would be much appreciated to both of us I think.... but no one seems to be replying!
why do not they vaporize a varnish to protect them?

[Q] Water Damaged LG G2 Works But Won't Show Image On Screen

So like the title suggests, I have a water damaged LG G2 that won't fully work. A little back-story, I went swimming one day at the pool and while I was swimming I totally forgot my phone was still in my pocket. I was only in the water for a few minutes and realized my mistake so I quickly drove home and disassembled it. I immediately soaked it in rice for a few days but unfortunately its fried so I decided to do some tests to see if i could fix it myself. I played with it for a while, scrubbed off the corrosion, replaced the battery and the phone works now but the screen wont display an image. I put in another replacement screen but to no avail so I'm assuming it has something to do with the logic board although I'm not for sure. If anyone could shed some light on what might be the problem or help me with a solution it would be greatly appreciated :good:
thanks
irootbeer said:
So like the title suggests, I have a water damaged LG G2 that won't fully work. A little back-story, I went swimming one day at the pool and while I was swimming I totally forgot my phone was still in my pocket. I was only in the water for a few minutes and realized my mistake so I quickly drove home and disassembled it. I immediately soaked it in rice for a few days but unfortunately its fried so I decided to do some tests to see if i could fix it myself. I played with it for a while, scrubbed off the corrosion, replaced the battery and the phone works now but the screen wont display an image. I put in another replacement screen but to no avail so I'm assuming it has something to do with the logic board although I'm not for sure. If anyone could shed some light on what might be the problem or help me with a solution it would be greatly appreciated :good:
thanks
Click to expand...
Click to collapse
Well, you seem to have already done the things I would have suggested. If you've already dropped in a replacement glass/digitizer/LCD assembly and it still isn't working, then I got nothing. I'd send it in to someone to have it fixed or get a new phone. That said, I was actually replacing that assembly myself this weekend after being dumb/inebriated and having my phone fall out of my pocket, cracking the glass and digitizer. One thing I noticed that I didn't expect is that even if everything is completely assembled, if you take off the back cover and turn the phone on, the phone will boot up and respond to touch, but the screen will not turn on. Looking more closely at the back cover, there are a few contacts on there so apparently you have to have the cover on for the screen to work. You could double check to see if there might still be some corrosion on the back cover on those contacts. That's about all I got though.

Help Water Damaged S7 Stuck in Bootloop

Hi guys,
Hoping someone has an idea of what I can do or if I am out of luck.
Just got back from my honeymoon and my wife dropped her phone into the pool.
After she took it out it bootlooped until it died. I could not turn it off or any button combination to stop it.
After it died nothing would happen if I tried to turn it on or charge it. I tried the whole rice thing for coupe days and I am now in a situation where the phone only reacts when it is plugged into laptop or charger. However it only bootloops through the very first screen repeatedly. I tried getting into recovery but all that happened was recovery booting... in blue and now that bootloops. It seems I cannot get any further.
I have insurance and already received her new phone. Biggest issue is honeymoon photos that are on there that are not backed up. Are there any options that involve or don't involve payment (not important as photos are priceless) that I can do?
Please, any suggestions are highly appreciated.
Thanks.
claud_face said:
Hi guys,
Hoping someone has an idea of what I can do or if I am out of luck.
Just got back from my honeymoon and my wife dropped her phone into the pool.
After she took it out it bootlooped until it died. I could not turn it off or any button combination to stop it.
After it died nothing would happen if I tried to turn it on or charge it. I tried the whole rice thing for coupe days and I am now in a situation where the phone only reacts when it is plugged into laptop or charger. However it only bootloops through the very first screen repeatedly. I tried getting into recovery but all that happened was recovery booting... in blue and now that bootloops. It seems I cannot get any further.
I have insurance and already received her new phone. Biggest issue is honeymoon photos that are on there that are not backed up. Are there any options that involve or don't involve payment (not important as photos are priceless) that I can do?
Please, any suggestions are highly appreciated.
Thanks.
Click to expand...
Click to collapse
Hi mate
If is not possible to get into recovery or download I think is going to be difficult to access the internal memory...
did you try to dry it out with something stronger like....
https://www.walmart.com/ip/DampRid-Hanging-Moisture-Absorber-3ct/15033113
maybe is still wet inside
I agree, a couple of days in rice for what is (almost in your case) a sealed waterproof phone likely is not enough time to dry it out
Problem being, you can not disconnect the battery, so damage can occur with the shorting of circuits if power is still getting to them
Considering you now know it is not waterproof anyway, I would remove the back, remove the battery, and leave it to dry out for another few days, somewhere warm
Remove S7 battery
https://www.youtube.com/watch?v=u1naej9BnfM
Washing it with Isopropyl Alcohol is another method to remove water residue (This is what causes the problem mainly, the leftover residue stuck to the circuits inside the phone shorting them out)
If the people begins to thinking in deny buying unremovable bateries devices...
Sent from SomeFon

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