Hi guys,
Hoping someone has an idea of what I can do or if I am out of luck.
Just got back from my honeymoon and my wife dropped her phone into the pool.
After she took it out it bootlooped until it died. I could not turn it off or any button combination to stop it.
After it died nothing would happen if I tried to turn it on or charge it. I tried the whole rice thing for coupe days and I am now in a situation where the phone only reacts when it is plugged into laptop or charger. However it only bootloops through the very first screen repeatedly. I tried getting into recovery but all that happened was recovery booting... in blue and now that bootloops. It seems I cannot get any further.
I have insurance and already received her new phone. Biggest issue is honeymoon photos that are on there that are not backed up. Are there any options that involve or don't involve payment (not important as photos are priceless) that I can do?
Please, any suggestions are highly appreciated.
Thanks.
claud_face said:
Hi guys,
Hoping someone has an idea of what I can do or if I am out of luck.
Just got back from my honeymoon and my wife dropped her phone into the pool.
After she took it out it bootlooped until it died. I could not turn it off or any button combination to stop it.
After it died nothing would happen if I tried to turn it on or charge it. I tried the whole rice thing for coupe days and I am now in a situation where the phone only reacts when it is plugged into laptop or charger. However it only bootloops through the very first screen repeatedly. I tried getting into recovery but all that happened was recovery booting... in blue and now that bootloops. It seems I cannot get any further.
I have insurance and already received her new phone. Biggest issue is honeymoon photos that are on there that are not backed up. Are there any options that involve or don't involve payment (not important as photos are priceless) that I can do?
Please, any suggestions are highly appreciated.
Thanks.
Click to expand...
Click to collapse
Hi mate
If is not possible to get into recovery or download I think is going to be difficult to access the internal memory...
did you try to dry it out with something stronger like....
https://www.walmart.com/ip/DampRid-Hanging-Moisture-Absorber-3ct/15033113
maybe is still wet inside
I agree, a couple of days in rice for what is (almost in your case) a sealed waterproof phone likely is not enough time to dry it out
Problem being, you can not disconnect the battery, so damage can occur with the shorting of circuits if power is still getting to them
Considering you now know it is not waterproof anyway, I would remove the back, remove the battery, and leave it to dry out for another few days, somewhere warm
Remove S7 battery
https://www.youtube.com/watch?v=u1naej9BnfM
Washing it with Isopropyl Alcohol is another method to remove water residue (This is what causes the problem mainly, the leftover residue stuck to the circuits inside the phone shorting them out)
If the people begins to thinking in deny buying unremovable bateries devices...
Sent from SomeFon
Related
excuse me for the very long title. I being the brilliant human being that i am went into a pool on the day of our independence with my beautiful HOX in my pocket. i sat there for about 5 min, totally sober mind you, then realized what an ass i was. i immediately went inside, shut it off and placed in rice. the next day i turn it on to see if it works and indeed it does. The only visible problem was water under the screen though the screen worked fine. i turned it back off and put it back in rice so as to give the rice ample time to perform its magic. 3 days later i check again and it still works. i decided to switch back to the HOX and things were great. 2 days later however it would randomly shut off and take AT LEAST 30 min before it would turn back on. at the end of the day i took out the sim and threw it back in rice. the next day it wouldnt turn on and thats the way its been ever since. no light when charging ether. ive left it in rice for the past 3 weeks checking every once in awhile but to no avail.
so i know that water damage is the culprit as is my stupidity however im asking to see if there is anything that anyone can think of that might revive my phone? perhaps a batter replacement? or screen replacement? or find out what i shorted? ive taken it apart a little but have held back out of fear of being unable to put back together my already broken phone lol
any help is appreciated. Thank You
No resolution likely
sdonn said:
excuse me for the very long title. I being the brilliant human being that i am went into a pool on the day of our independence with my beautiful HOX in my pocket. i sat there for about 5 min, totally sober mind you, then realized what an ass i was. i immediately went inside, shut it off and placed in rice. the next day i turn it on to see if it works and indeed it does. The only visible problem was water under the screen though the screen worked fine. i turned it back off and put it back in rice so as to give the rice ample time to perform its magic. 3 days later i check again and it still works. i decided to switch back to the HOX and things were great. 2 days later however it would randomly shut off and take AT LEAST 30 min before it would turn back on. at the end of the day i took out the sim and threw it back in rice. the next day it wouldnt turn on and thats the way its been ever since. no light when charging ether. ive left it in rice for the past 3 weeks checking every once in awhile but to no avail.
so i know that water damage is the culprit as is my stupidity however im asking to see if there is anything that anyone can think of that might revive my phone? perhaps a batter replacement? or screen replacement? or find out what i shorted? ive taken it apart a little but have held back out of fear of being unable to put back together my already broken phone lol
any help is appreciated. Thank You
Click to expand...
Click to collapse
Sorry about you phone. Being an electronic technician, I would say you unfortunately made a fatal mistake by turning the phone on before it was totally dry inside. Almost anything on the circuit boards inside could have shorted or partially shorted while wet. I don't think anyone could guess as to what component is bad now without swapping in known good parts. It might have been damaged considerably before you got the chance to turn it off after the soaking, and there's nothing you could have done after that point, although it seemed to OK for a short time. I'm sorry that I can't recommend any further remedies.
dmech1 said:
Sorry about you phone. Being an electronic technician, I would say you unfortunately made a fatal mistake by turning the phone on before it was totally dry inside. Almost anything on the circuit boards inside could have shorted or partially shorted while wet. I don't think anyone could guess as to what component is bad now without swapping in known good parts. It might have been damaged considerably before you got the chance to turn it off after the soaking, and there's nothing you could have done after that point, although it seemed to OK for a short time. I'm sorry that I can't recommend any further remedies.
Click to expand...
Click to collapse
alright i assumed as much but thank you for the help. i feel like i can finally let go off my HOX
Take it apart and sell for parts. The digitalizer probably works fine.
Sent from my sexy white HTC One X on T-Mobile
You really have to take it apart before putting it in the rice. These things are sealed up pretty good these days.
Might just be the battery. If water got in the pack, it would behave as you described from internal shorting.
Sent from my HTC One X using xda app-developers app
Open it
At this point, you have nothing to lose by opening it up and drying it out for a week or 2. At least you'll get out any remaining moisture. You may just get lucky.
Also if there is corrosion, use 99% alcohol to remove it.
Sent from my One XL
Hey everyone,
I wish I wasn't here under these circumstances, but yesterday my phone got drenched by the faucet when I accidentally dropped it in the sink. I turned it off right away and tried to dry it by blowing out all the holes/buttons/etc. with canned air. then (maybe stupidly) I turned the phone back on and used it the rest of the day, not really noticing that it wasn't charging when I plugged it in until later when the battery got very low and I plugged it in again and noticed that the charging symbol didn't appear.
Ultimately, what I found DID work, (at least temporarily, sometimes it still stops charging) was turning the phone off, then plugging it in, then turning it back on . When I did this, usb (and wireless) charging work, as well as the USB connection for getting files off the phone on my computer.
It's a bit odd that this is what worked, but so far, it seems to. I'm just not quite sure if there's anything else I can do other than maybe send the phone to LG for repair, or find a local shop that might be cheaper...
Just looking for any suggestions or information anyone may have to help me fix this. thanks in advance!
shorty6049 said:
Hey everyone,
I wish I wasn't here under these circumstances, but yesterday my phone got drenched by the faucet when I accidentally dropped it in the sink. I turned it off right away and tried to dry it by blowing out all the holes/buttons/etc. with canned air. then (maybe stupidly) I turned the phone back on and used it the rest of the day, not really noticing that it wasn't charging when I plugged it in until later when the battery got very low and I plugged it in again and noticed that the charging symbol didn't appear.
Ultimately, what I found DID work, (at least temporarily, sometimes it still stops charging) was turning the phone off, then plugging it in, then turning it back on . When I did this, usb (and wireless) charging work, as well as the USB connection for getting files off the phone on my computer.
It's a bit odd that this is what worked, but so far, it seems to. I'm just not quite sure if there's anything else I can do other than maybe send the phone to LG for repair, or find a local shop that might be cheaper...
Just looking for any suggestions or information anyone may have to help me fix this. thanks in advance!
Click to expand...
Click to collapse
You should have not used the phone but put it turned off in a bowl of uncooked rice for a few days. Optional also removed the back and the battery if possible. You will have corrossion now and maybe worse electrical damage.
gee2012 said:
You should have not used the phone but put it turned off in a bowl of uncooked rice for a few days. Optional also removed the back and the battery if possible. You will have corrossion now and maybe worse electrical damage.
Click to expand...
Click to collapse
Yeah, I recognize that it was a bad idea... but there's not much I can do about that now. I'm just trying to figure out what my best course of action going forward is.
shorty6049 said:
Yeah, I recognize that it was a bad idea... but there's not much I can do about that now. I'm just trying to figure out what my best course of action going forward is.
Click to expand...
Click to collapse
Try to remove the back and battery and place it in a bowl of uncooked rice asap for 2-3 days, this will limit the damage. Your warranty will also be voided i`am afraid as the moisture indicators are colored now.
gee2012 said:
Try to remove the back and battery and place it in a bowl of uncooked rice asap for 2-3 days, this will limit the damage. Your warranty will also be voided i`am afraid as the moisture indicators are colored now.
Click to expand...
Click to collapse
what do you think the chances of the moisture indicators NOT being colored would be?
I had the phone inside a bumper case which covers the sides of the phone and the back. Some water got inside the case, but maybe not enough to wet the indicators.. I'd hate to open the phone and then realize they weren't colored. I hate opening phones if possible, but that'd be the only way to know for sure , I guess...
I'm working on getting my hands on a back up phone to use currently , but I hate to see the condition of this one get worse... (my nexus 4 that I was going to use as a backup hasn't wanted to power on in a couple months after I botched Rom flashing attempt and subsequent failure to accept a charge)
shorty6049 said:
what do you think the chances of the moisture indicators NOT being colored would be?
I had the phone inside a bumper case which covers the sides of the phone and the back. Some water got inside the case, but maybe not enough to wet the indicators.. I'd hate to open the phone and then realize they weren't colored. I hate opening phones if possible, but that'd be the only way to know for sure , I guess...
I'm working on getting my hands on a back up phone to use currently , but I hate to see the condition of this one get worse... (my nexus 4 that I was going to use as a backup hasn't wanted to power on in a couple months after I botched Rom flashing attempt and subsequent failure to accept a charge)
Click to expand...
Click to collapse
Water goes through the tiniest cracks and openings so i guess the indicators are colored. Only one sure way to find out and that is looking inside the phone. Look on YouTube for a Nexus 5 iFixit dissasembly video.
Opening up the phone doesn't really void the warranty. Breaking something while opening it does. You still had the headphone jack and the usb port open right? That means water got in and tripped the sensors. This is pretty much guaranteed. IMO, those sensors are too sensitive. Just using the phone in a humid place (bathroom while shower is running) trips them.
If everything works fine just try a wireless charger
Sent from my Nexus 5 using Tapatalk
The fact that your charging doesn't work reliably anymore probably means the moisture indicators would be coloured... I've had phones where the water didn't damage it at all and they still were
Sent from my Nexus 5 using Tapatalk
Hi all,
First off I would like to thank anyone and everyone that reads this thread, it helps me out if you have any information that could help me out here.
About a week or so ago my girlfriend dropped her Nexus 5 in water, and removed it almost immediately then brought it to me. Sadly the damage was already done and the screen was black. I got the back off and got as much water out as I could shake gently, and the screen still had haptic feedback when I touched it, so I messaged it and it displayed the notification light. This led me to believe the battery was ok, so we left the back off and let it dry for a while, and over time the screen and sound came back. We placed the phone overnight in dry rice, and for the meantime we put her SIM in an old S2. The next morning there was obvious water damage on the screen but less than before, and everything seemed to be working fine, games ran, music played, messages came and went on Hangouts, and when we plugged it in to charge it worked like a charm, so we believed we had gotten lucky, put it back in the rice overnight again and the next day tried putting the SIM card back in the phone.
The Nexus at this point asked to restart and we obliged, but this is when the problem started. It would get to the Google boot screen, hang, then restart, over and over. I tried going into recovery and I could, but no further than that. I am not an expert so don't know what would cause this, but I am led to believe that the battery and everything else is all in working order otherwise it wouldn't have been working and charging while it was on. I wonder if maybe there is a separate part of the phone used for BIOS bootup and it got damaged? Any suggestions or ideas on how to fix the issue would be met with extreme gratitude. Thanks for reading all this.
TL;DR Phone was dropped in water, aired out and worked fine, restarted for SIM card and get stuck in endless boot loop.
QyuBurt said:
Hi all,
First off I would like to thank anyone and everyone that reads this thread, it helps me out if you have any information that could help me out here.
About a week or so ago my girlfriend dropped her Nexus 5 in water, and removed it almost immediately then brought it to me. Sadly the damage was already done and the screen was black. I got the back off and got as much water out as I could shake gently, and the screen still had haptic feedback when I touched it, so I messaged it and it displayed the notification light. This led me to believe the battery was ok, so we left the back off and let it dry for a while, and over time the screen and sound came back. We placed the phone overnight in dry rice, and for the meantime we put her SIM in an old S2. The next morning there was obvious water damage on the screen but less than before, and everything seemed to be working fine, games ran, music played, messages came and went on Hangouts, and when we plugged it in to charge it worked like a charm, so we believed we had gotten lucky, put it back in the rice overnight again and the next day tried putting the SIM card back in the phone.
The Nexus at this point asked to restart and we obliged, but this is when the problem started. It would get to the Google boot screen, hang, then restart, over and over. I tried going into recovery and I could, but no further than that. I am not an expert so don't know what would cause this, but I am led to believe that the battery and everything else is all in working order otherwise it wouldn't have been working and charging while it was on. I wonder if maybe there is a separate part of the phone used for BIOS bootup and it got damaged? Any suggestions or ideas on how to fix the issue would be met with extreme gratitude. Thanks for reading all this.
TL;DR Phone was dropped in water, aired out and worked fine, restarted for SIM card and get stuck in endless boot loop.
Click to expand...
Click to collapse
Take the device apart, remove the motherboard. Get some rubbing alcohol and a tooth brush.
Remove any shields that can be taken off to expose more components. Then start scrubbing!!! Continue until you get all of the green/white corrosion. If there are any black scorch marks on the connections, take a eraser and it will remove the burn mark, then continue to clean with alcohol. Also the flex cable connections would need to be cleaned also.
The next step is up to you, if you feel comfortable with it. Make sure all plastic and rubber pieces are off the motherboard. Then stick it in the oven on 400F for 30 min to reflow some of the solder that may have gotten damaged.
Put back together, you may have to factory reset if the software got corrupted.
It is still highly possible to recover the device.
Good luck!
oOflyeyesOo said:
Take the device apart, remove the motherboard. Get some rubbing alcohol and a tooth brush.
Remove any shields that can be taken off to expose more components. Then start scrubbing!!! Continue until you get all of the green/white corrosion. If there are any black scorch marks on the connections, take a eraser and it will remove the burn mark, then continue to clean with alcohol. Also the flex cable connections would need to be cleaned also.
The next step is up to you, if you feel comfortable with it. Make sure all plastic and rubber pieces are off the motherboard. Then stick it in the oven on 400F for 30 min to reflow some of the solder that may have gotten damaged.
Put back together, you may have to factory reset if the software got corrupted.
It is still highly possible to recover the device.
Good luck!
Click to expand...
Click to collapse
I wouldn't go so far as reflowing solder for a dry-out.
http://www.amazon.com/o/ASIN/B000BXOGNI?tag=adapas02-20
can be attained at your local auto supply, simply disassemble the boards and give them a once-over spray and wipe-down. Reassemble, and then troubleshoot the bootloop, which may require a full stock flash. Good luck!
wideasleep1 said:
I wouldn't go so far as reflowing solder for a dry-out.
http://www.amazon.com/o/ASIN/B000BXOGNI?tag=adapas02-20
can be attained at your local auto supply, simply disassemble the boards and give them a once-over spray and wipe-down. Reassemble, and then troubleshoot the bootloop, which may require a full stock flash. Good luck!
Click to expand...
Click to collapse
I am not reflowing to dry it, sometimes solder on the connections/components need to be reflowed when they got WD or the device will not function correctly.I have seen it more time that I can count.
oOflyeyesOo said:
I am not reflowing to dry it, sometimes solder on the connections/components need to be reflowed when they got WD or the device will not function correctly.I have seen it more time that I can count.
Click to expand...
Click to collapse
There wouldn't be solder damage when OP acted almost immediately to dry it out. A cleaning, further drying should be all that's needed. One should NEVER turn on electronics until fully disassembled, cleaned and dried in any event.
wideasleep1 said:
There wouldn't be solder damage when OP acted almost immediately to dry it out. A cleaning, further drying should be all that's needed. One should NEVER turn on electronics until fully disassembled, cleaned and dried in any event.
Click to expand...
Click to collapse
The second the device hits air corrosion starts to build. Rice does nothing, it pulls a little bit of the water from the charge port and headset jack, basically what drips out. There is possibility that there is still water inside the device. He needs to open it up to scrub it down with a tooth brush and alcohol at least.The connections may break in time even after cleaning, that is why I suggest a reflow.
oOflyeyesOo said:
The second the device hits air corrosion starts to build. Rice does nothing, it pulls a little bit of the water from the charge port and headset jack, basically what drips out. There is possibility that there is still water inside the device. He needs to open it up to scrub it down with a tooth brush and alcohol at least.The connections may break in time even after cleaning, that is why I suggest a reflow.
Click to expand...
Click to collapse
I don't disagree most of this up to the point of reflow, which should be an absolute, last-ditch exercise. If corrosion is a major concern, after cleaning with solvent, a Caig deoxit treatment would be my next advice, but I think reflow is best left to the experienced.
wideasleep1 said:
I don't disagree most of this up to the point of reflow, which should be an absolute, last-ditch exercise. If corrosion is a major concern, after cleaning with solvent, a Caig deoxit treatment would be my next advice, but I think reflow is best left to the experienced.
Click to expand...
Click to collapse
Thanks to both of you for your advice on this. I will go and get some of the cleaning spray you suggested and give all the components a good clean, and will look for any scorch marks that may have occured when it was damaged. I would try flashing the OS as well but I'm not entirely sure how to do that when the phone has not been set up for USB Debugging. I attempted to flash it after unlocking the bootloader, but that didn't seem to work either. I will report back when I have performed the steps and let you know if there has been any progress.
Thanks =)
QyuBurt said:
Thanks to both of you for your advice on this. I will go and get some of the cleaning spray you suggested and give all the components a good clean, and will look for any scorch marks that may have occured when it was damaged. I would try flashing the OS as well but I'm not entirely sure how to do that when the phone has not been set up for USB Debugging. I attempted to flash it after unlocking the bootloader, but that didn't seem to work either. I will report back when I have performed the steps and let you know if there has been any progress.
Thanks =)
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2513701
And to the guy above, sorry if it seemed I was arguing. A few too many drinks at that point.
Hi All,
Last night few drops of water dropped on my one mini and it started getting stuck and asking me to send report.
It gets stuck from time and then I have to restart it. Also the phone restarts by itself.
There was not more than few drops of water but as I use a case, the water remained in the case for an hour lets say. The lens on the back camera was also blurred a bit but today its gone. What worries me is that the plastic bezzel has cracks ( known problem for the mini I think) and I assume some water might have went inside the phone.
Is it possible that this is causing the phone to freeze and restart and such things or not? It was working flawlesly up till last night.
I've just placed it in a bag of rice hoping to remove all water inside.
Really need your advise.
Thanks
raperot said:
Hi All,
Last night few drops of water dropped on my one mini and it started getting stuck and asking me to send report.
It gets stuck from time and then I have to restart it. Also the phone restarts by itself.
There was not more than few drops of water but as I use a case, the water remained in the case for an hour lets say. The lens on the back camera was also blurred a bit but today its gone. What worries me is that the plastic bezzel has cracks ( known problem for the mini I think) and I assume some water might have went inside the phone.
Is it possible that this is causing the phone to freeze and restart and such things or not? It was working flawlesly up till last night.
I've just placed it in a bag of rice hoping to remove all water inside.
Really need your advise.
Thanks[/QUOTE/]
Anyone?
Click to expand...
Click to collapse
raperot said:
raperot said:
Hi All,
Last night few drops of water dropped on my one mini and it started getting stuck and asking me to send report.
It gets stuck from time and then I have to restart it. Also the phone restarts by itself.
There was not more than few drops of water but as I use a case, the water remained in the case for an hour lets say. The lens on the back camera was also blurred a bit but today its gone. What worries me is that the plastic bezzel has cracks ( known problem for the mini I think) and I assume some water might have went inside the phone.
Is it possible that this is causing the phone to freeze and restart and such things or not? It was working flawlesly up till last night.
I've just placed it in a bag of rice hoping to remove all water inside.
Really need your advise.
Thanks
Click to expand...
Click to collapse
Anyone?
Click to expand...
Click to collapse
Can you please share some advice?
Is it possible that the phone gets stuck closes apps, asks me to send reports because of the humidity inside?
Sadly yes, it is possible to be producing errors due to the humidity.
It might be temporary ( stop once every single bit of humidity/water is out ) or permanent ( stay like that forever ).
Leave it dipped in rice for another 24 hours, and try again.
If it continues giving you errors, backup your data, and install a new ROM afresh ( clean install a ROM ) and see if it works ok.
htc_one_mini_m4 said:
Sadly yes, it is possible to be producing errors due to the humidity.
It might be temporary ( stop once every single bit of humidity/water is out ) or permanent ( stay like that forever ).
Leave it dipped in rice for another 24 hours, and try again.
If it continues giving you errors, backup your data, and install a new ROM afresh ( clean install a ROM ) and see if it works ok.
Click to expand...
Click to collapse
Thanks a lot for your advice.
I left it again for allmost 12 h in rice but its the same I'm afraid.
I'll give it a shot with installing a new/stock rom.
Damn, it was just few drops .... unbelieveable.
No success so far.
I've left it at repair shop but the guy is not able to instal any rom.
Its just stuck at HTC logo and doesnt want to boot up now.
The strange thing is that I can go into recovery, go up and down the menu no probelm, and it never shuts down and restarts when in recovery but it doesnt want to boot up.
Guy in the shop says that it perhaps has some corrosion and this causes the problem. Due to the plastic lines cracks he doesnt want to open the phone and try to clean it. He says if he tries to open the plastic frame will break totaly.
Any solution or I should just give up??? Really desperate here
I just finished repairing a one mini with cracks on every side. It was a pita but it can be done without damaging the frame. I had to into it 3 times for various reasons, and it did not damage the frame. I think the guy at the repair shop just doesn't want to bother with it, and I'd take it (and my money) elsewhere.
I managed to open it as well without damaging the frame. It comes of fairly easily. A nice tutorial here
http://www.youtube.com/watch?v=cXb3l47qicI
Now to the repaire shot for the guy to check if this one can be saved.
a few months ago i dropped my moto g in my toilet i immediately took out the sim card and left it to dry(w/o rice which i regret) it got stuck in a boot loop so i sent it to Motorola and they said it needed a new motherboard
Today for fun i charged it and turned it on and to my surprise it wasn't stuck in a boot loop and came back on and fully worked for a few hours i restarted it because it was acting wired and now it is again stuck in the boot loop
Hello,
Welcome to XDA.
If you had asked this at the time it happened I probably would have said it was damaged as well. BUT!....
Since you say it booted fully and was functional it could very well be just fine, try taking the back cover off, remove the battery and find a video on YouTube that shows how to disassemble your device, you don't need to completely disassemble it, just at least get the casing opened so that when you put it in a bag of rice the casing will be able to completely dry out. I think you have a good chance that it is perfectly fine it may just still have moisture trapped inside that hasn't/can't dry out with the casing sealed.
If it doesn't work or if you harm it when you disassemble it then you won't really have lost anything, you'd just be where you are now already, but if it works then you've still got a working device. I say you've got nothing to lose so it's worth trying either way.
I hope this helps you.
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