Hi Guys, i tried a factory reset on my Razr HD, because JB buged the phone a lot, but, in the process of the reset, the phone does not turn on anymore, it keeps on Moto logo. I tried the power bottom and the volume down, but it did not worked.
Any ideas?
The video of the Error. http://youtu.be/u9vdyP-2gSM
lexreis said:
Hi Guys, i tried a factory reset on my Razr HD, because JB buged the phone a lot, but, in the process of the reset, the phone does not turn on anymore, it keeps on Moto logo. I tried the power bottom and the volume down, but it did not worked.
Any ideas?
The video of the Error. http://youtu.be/u9vdyP-2gSM
Click to expand...
Click to collapse
I had the exact same issue with my first handset, but luckily had the ability to take it back to where I purchased it and get a replacement. You should be able to turn it on of you can get to the boot menu by choosing the boot normally option.
I did read of someone unlocking their bootloader to resolve the issue, but can't confirm that as a fix. Also, don't forget that unlocking the bootloader voids your warranty.
Ruxin said:
I had the exact same issue with my first handset, but luckily had the ability to take it back to where I purchased it and get a replacement. You should be able to turn it on of you can get to the boot menu by choosing the boot normally option.
I did read of someone unlocking their bootloader to resolve the issue, but can't confirm that as a fix. Also, don't forget that unlocking the bootloader voids your warranty.
Click to expand...
Click to collapse
Thanks for your help! I now can turn it on.
Enviado de meu RAZR HD usando o Tapatalk 2
lexreis said:
Thanks for your help! I now can turn it on.
Enviado de meu RAZR HD usando o Tapatalk 2
Click to expand...
Click to collapse
Just an extra note: if you turn your phone off again for any reason you will have to use the "boot normally" method to turn the phone on. If you don't do it that way it will wipe your settings again/get stuck where it was.
lexreis said:
Thanks for your help! I now can turn it on.
Enviado de meu RAZR HD usando o Tapatalk 2
Click to expand...
Click to collapse
Hey Lexreis,
Can you please explain what you did to get this worked. I am having same problem and stuck with the logo. I recently updated to jelly bean and tried to do a factory reset and i am stuck with this error. Secondly i tried getting into recovery, but it isnt working. Whenever i press power button and volume rocker .. the phone boots without giving me options of getting into recovery, fastboot etc etc.
My phone went into a boot loop after a factory data reset (moto logo and dead android), I was able to get into safe mode by holding all the buttons down and then did another factory data reset (after another 4 attempts to get past a boot loop) then the phone booted up fine but remember, if you have already applied the JB update then it will still be there after a FRD.
Cheers
Related
hi,
i got a problem with my nexus 5 which is pure stock and unrooted . i think it was a SOD,the phone was turned off automatically . i charged it for next 5 hours. but still it doesnt boots up. i have gone through this and this links for help. Following the second link by pressing volume down and power button the phone wont enter bootloader mode. But when i connect the phone to a pc while pressing the key combination it enters the bootloader mode for a second and switch off then turn on again to bootloader and this cycle continues. Bootloader mode is not standing there permanently for flashing again too. also if i connect phone to a charger it keeps on showing google logo and then turn off and again this cycle continues.
Any help to this issue is welcomed.
More than likely corrupted data somewhere. U need to factory reset/wipe data. I've only ever used custom recovery but I'd assume that you could do this is stock. Have you tried holding both volume buttons down and power then selecting recovery in bootloader (some seem to have 2 bootloaders)
Sent from my Nexus 5 using Tapatalk
Ben36 said:
More than likely corrupted data somewhere. U need to factory reset/wipe data. I've only ever used custom recovery but I'd assume that you could do this is stock. Have you tried holding both volume buttons down and power then selecting recovery in bootloader (some seem to have 2 bootloaders)
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
i have tried the key combinations ,the phone will enter into the bootloader just for a second and screen turns blank again and then back again to bootloader. this keeps on repeating and as a result i cant choose any options to enter recovery or reboot or wipe data. :crying:
jaison thomas said:
i have tried the key combinations ,the phone will enter into the bootloader just for a second and screen turns blank again and then back again to bootloader. this keeps on repeating and as a result i cant choose any options to enter recovery or reboot or wipe data. :crying:
Click to expand...
Click to collapse
Is your bootloader even unlocked? Sounds more like a hardware issue to me especially if you haven't put any custom ROMs on it or anything.
weirddan455 said:
Is your bootloader even unlocked? Sounds more like a hardware issue to me especially if you haven't put any custom ROMs on it or anything.
Click to expand...
Click to collapse
No bootloader is locked,pure stock and never rooted,phone is just a few weeks old. I want to confirm whether its a hardware fault or not. it never shows charging icon too. just android logo turning on and off
jaison thomas said:
No bootloader is locked,pure stock and never rooted,phone is just a few weeks old. I want to confirm whether its a hardware fault or not. it never shows charging icon too. just android logo turning on and off
Click to expand...
Click to collapse
I would strongly suspect hardware issue then. These Nexus devices are really hard to brick in software. Can't speak for the Nexus 5 specifically since I haven't had it that long but it behaves almost identically in how you unlock, custom recovery, root, and ROM to my old Galaxy Nexus and I put that thing through the ringer with how many ROMs I put on it and never had a problem I couldn't fix by going into the bootloader and using fastboot.
I would RMA it if I were you unless you're feeling adventurous and want to use iFixIt or something. From the way you describe it, it sounds like the connection to the battery is going loose. Could be something else but if you can't get into the bootloader there's nothing you can do software side.
This happened 2 days ago to my girlfiiend and I tried any possible combination to make it boot, but i just didnt, i called google for an RMA because it seemed like a hardware failure because it didnt get past Google Logo , not even for the Stock Recovery..
Phone automatically turned off and never turned on again.
So i recommend calling google for a replacement.
My friends moto g is stuck in boot loop model is xt-1033 dual sim Indian version,in stock ROM without rooting
Got into boot loop after switching off and on since he felt some lag in phone
What do you guys suggest can I try something or should I sent to service centre only
He want to keep the data safe
I felt bad since I recommended to buy him
Any help would be greatly appreciated
edit :
finally switched off phone by pressing power and volume down after numerous attempt then left in power off for 30 min and connected to the wall charger now it booted into screen with android with exclamation mark under which written no command
now i pressed and hold power button for 7 to 8 sec it booted normally and i was able to use it
then i charged it for nearly 2 hrs
now i decided 2 boot into safemode to see if any 3 rd party apps are causing the problem
now it is stuck same boot loop will wait for 30 min and retry what i did earlier
edit 2
this time i am able to switch off by pressing lower volume button for 3 sec when fastboot loads then pressing power button
same boot loop happened when i powered on or plugged into wall charger
switched off as i have mentioned and left it like that overnight
in morning i plugged into wall charger
boom it booted into recovery
this time i loaded options of recovery by pressing power and volume up for 5 sec and releasing it
then i wiped cache partition
it switched off and on and booted into safe mode
did a backup now
have to reboot and see what happens after some time
Sent from my XT1033 using Tapatalk
You will have to reinstall the stock firmware.
Sent from my XT1033 using Tapatalk
thesaintnthesinner said:
You will have to reinstall the stock firmware.
Sent from my XT1033 using Tapatalk
Click to expand...
Click to collapse
do i need unlocked boot loader to do this
do it affect warranty
No u don't need to unlock the boot loader to install the stock firmware. There is a thread in general section with the indian firmware and the detailed instruction to flash it. I am sorry but i am unable to post links
Sent from my XT1033 using Tapatalk
http://forum.xda-developers.com/showthread.php?t=2700502
Sent from my iPad using Tapatalk
reflashing didnt solve the problem
got a replacement from Motorola
Same Problem Here
dnana_28 said:
reflashing didnt solve the problem
got a replacement from Motorola
Click to expand...
Click to collapse
Same problem here
Starts of with a laggy display and crashing applications,
Try to restart but goes into a boot loop,
Going to motorola to get a replacement now
confused
dnana_28 said:
reflashing didnt solve the problem
got a replacement from Motorola
Click to expand...
Click to collapse
How did you get a replacement from motorola?
I mean, what did you tell them so they just replaced it?
I am facing the same problem (though i just used it for four days :crying: )and I will go to the service center tomorrow.
Any help will be deeply appreciated.
yadrob said:
How did you get a replacement from motorola?
I mean, what did you tell them so they just replaced it?
I am facing the same problem (though i just used it for four days :crying: )and I will go to the service center tomorrow.
Any help will be deeply appreciated.
Click to expand...
Click to collapse
they reflashed the software
yet the problem was there so they replaced with new one
do provide ur feedback on moto service
So I was playing around trying to get Sound MOD to work(dont ask me y..I was bored) And I have bricked my phone. I am stuck on the white HTC screen the one at the begining of the boot..the one that says this build is for development purposes..blah blah. and it is just stuck there. Adb wont find device or nothing..I am truly screwed..yes?
Well, ADB wouldn't be able to do anything at that point anyway. It's not fully booted, or in the bootloader.
Have you tried powering it off, and booting to the bootloader? From there recovery, do a factory reset, and see if it boots then?
BDogg718 said:
So I was playing around trying to get Sound MOD to work(dont ask me y..I was bored) And I have bricked my phone. I am stuck on the white HTC screen the one at the begining of the boot..the one that says this build is for development purposes..blah blah. and it is just stuck there. Adb wont find device or nothing..I am truly screwed..yes?
Click to expand...
Click to collapse
If your screen shows something you are not bricked.
Sent from my HTC6525LVW
sfreemanoh said:
Well, ADB wouldn't be able to do anything at that point anyway. It's not fully booted, or in the bootloader.
Have you tried powering it off, and booting to the bootloader? From there recovery, do a factory reset, and see if it boots then?
Click to expand...
Click to collapse
They is no way of powering it off..its just stuck on that screen. No buttons do anything. Guess ill just have to let the FULLY CHARGED..lol..battery run out then try to get into bootloader.
Have you tried holding down the power button for around 10s? That usually does it.
sfreemanoh said:
Have you tried holding down the power button for around 10s? That usually does it.
Click to expand...
Click to collapse
yep..no dice
1ManWolfePack said:
If your screen shows something you are not bricked.
Sent from my HTC6525LVW
Click to expand...
Click to collapse
Well Im something..lol
ok..so I got it to go into hboot..And Im trying to factory reset..but it just keeps taking me to twrp again. and everytime I try to do something in there in just boots back to that htc screen. I am noticing when it first boots into hboot it quickly says something about wrong image.
BDogg718 said:
ok..so I got it to go into hboot..And Im trying to factory reset..but it just keeps taking me to twrp again. and everytime I try to do something in there in just boots back to that htc screen.
Click to expand...
Click to collapse
Which menu options are you selecting in TWRP? And to factory reset, you would WANT to be in TWRP, so I don't know why you're making it sound like that's a bad thing...
sfreemanoh said:
Which menu options are you selecting in TWRP? And to factory reset, you would WANT to be in TWRP, so I don't know why you're making it sound like that's a bad thing...
Click to expand...
Click to collapse
I cant do anything in twrp. I can factory reset but when i go to install anything or restore a backup it boots right back to that HTC screen
BDogg718 said:
I cant do anything in twrp. I can factory reset but when i go to install anything or restore a backup it boots right back to that HTC screen
Click to expand...
Click to collapse
So you've tried doing a factory reset, and afterwards it still just gets stuck during boot? And do you mean it boots back to the HTC boot screen after restoring an image and rebooting, or you select "Restore image" (or whatever) and it instantly reboots and gets stuck?
sfreemanoh said:
So you've tried doing a factory reset, and afterwards it still just gets stuck during boot? And do you mean it boots back to the HTC boot screen after restoring an image and rebooting, or you select "Restore image" (or whatever) and it instantly reboots and gets stuck?
Click to expand...
Click to collapse
Yep and now I really have a brick..I cant even get it to turn on. If i hold the power and volume down button for ten sec i get htc scren for 3 sec then phone goes bye bye. Im screwed. Thanx for the help guys.
Out if curiosity how did you get to this state by trying to flash a sound mod?
Sent from Tapatalk on my one m8
wtoj34 said:
Out if curiosity how did you get to this state by trying to flash a sound mod?
Sent from Tapatalk on my one m8
Click to expand...
Click to collapse
I was trying to do this: http://forum.xda-developers.com/showthread.php?t=2737498 and after doing what issue 1 said I rebooted and got a unauthorized device warning. was finally able to get back to hboot and recovery but nothing would work..wiping, factory resetting..nothing. I just had to order new one. I hate mistakes that cost $..lol
Its my own dumbass fault. I shouldve just let it alone. Was running great on viper 1.6
Have you tried flashing any Rom? You can't boot into the OS following a factory reset in TWRP, you will always end up with what you're getting
Sent from my HTC6525LVW using XDA Free mobile app
richii0207 said:
Have you tried flashing any Rom? You can't boot into the OS following a factory reset in TWRP, you will always end up with what you're getting
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
It is impossible for me to flash a rom. Cant get into a recovery to do it.
Ok so update: I was SOMEHOW able to get into recovery(TWRP) but no matter what i try to do it just reboots back into recovery..any ideas?
EDIT: gonna try verizon RUU. Fingers crossed
Just a thought here. TWRP can install from USB. I have flashed from a thumbdrive in the past on an S3. You may be able to do same. I know this is a shot in the dark but may help.
Will it just sit at the recovery screen or does it boot before you touch anything? If it will sit at the TWRP main screen you should be able to boot into hboot via adb and try a reflash of twrp or CWM. Your recovery may be corrupt.
You're definitely not bricked. You're catching breaks left and right.
Sent from my HTC6525LVW
Would a moderator kindly close this thread as I have fixed my problem. Thank you!
After toying around with it for HOURS! Somehow I was able to get it to boot into hboot. Which from there was ablt to fastboot an RUU and profit! Funny thing is I had already made a claim with the Big Red V. Called them back to say that I had found my phone...too late claim already in..lol. Now I have a brand new phone on its way and a mini-tab and dev device I guess..lol
Hi. i have Nexus 5 sim free version. it was on 4.4 later upgraded to 4.4.1 followed by 4.4.2. till 4.4.2, it was great. a day before yesterday i received 4.4.3 OTA update and installed it. after installation,
1- phone started to hang a lot.
2- unless i push power button and re press it, phone remains hanged.
3- i tried flashing 4.4.2 but it stucks at boot loader screen as well and certainly i can't use power button to un freeze it.
4- phone starts well sometimes but there is no display but only colorful dots instead of screen, if i press and re press power button, start screen comes back.
plz help me to find a way so i can flash back some earlier android version.
thanks
kaleem11 said:
Hi. i have Nexus 5 sim free version. it was on 4.4 later upgraded to 4.4.1 followed by 4.4.2. till 4.4.2, it was great. a day before yesterday i received 4.4.3 OTA update and installed it. after installation,
1- phone started to hang a lot.
2- unless i push power button and re press it, phone remains hanged.
3- i tried flashing 4.4.2 but it stucks at boot loader screen as well and certainly i can't use power button to un freeze it.
4- phone starts well sometimes but there is no display but only colorful dots instead of screen, if i press and re press power button, start screen comes back.
plz help me to find a way so i can flash back some earlier android version.
thanks
Click to expand...
Click to collapse
flash the factory img http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
and what do you mean sim free nexus 5? all nexus 5 have a sim card slot.
Flash the 4.4.3 factory image and give it another try. If it still has problems just flash an earlier factory image. And if it still doesn't work you have a hardware issue
Sent from my Nexus 5 using XDA Free mobile app
simms22 said:
flash the factory img http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
and what do you mean sim free nexus 5? all nexus 5 have a sim card slot.
Click to expand...
Click to collapse
i have tried to flash another factory image. but phone freezes at bootloader screen also.
by sim free, i mean phone is not network locked.
jd1639 said:
Flash the 4.4.3 factory image and give it another try. If it still has problems just flash an earlier factory image. And if it still doesn't work you have a hardware issue
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
i have tried to flash 4.4.2 factory image but phone freezes even at bootloader after 4-5 seconds. how can i flash image then?
kaleem11 said:
i have tried to flash 4.4.2 factory image but phone freezes even at bootloader after 4-5 seconds. how can i flash image then?
Click to expand...
Click to collapse
What do you mean? Does it successfully flash but just never boot?
Did you Flash all the factory images? Or just system and boot?
Sent from my Nexus 5 using Tapatalk
have you tried unlocking the bootloader? maybe try to unlock it then flash the factory img. or you can try unlocking it, flash a custom recovery, superuser, and a rooted stock rom(maybe this will work for you?)
rootSU said:
What do you mean? Does it successfully flash but just never boot?
Did you Flash all the factory images? Or just system and boot?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
no. i said that i had tried to flash. after turning the phone off, i restarted in bootloader mode. but phone froze in bootloader mode too, so i was unable to flash. bootloader is unlocked BTW.
kaleem11 said:
no. i said that i had tried to flash. after turning the phone off, i restarted in bootloader mode. but phone froze in bootloader mode too, so i was unable to flash. bootloader is unlocked BTW.
Click to expand...
Click to collapse
OK but you Flash the images whilst in the bootloader mode. What does a frozen bootloader look like? What was the output error message when you used fastboot to flash the factory image?
Sent from my Nexus 5 using Tapatalk
i have unlocked bootloader after couple of tries because phone kept on freezing even in bootloader mode. but as soon as i put phone in bootloader mode, it freezes. everything was fine before 4.4.3 OTA update. phone shouldn't freeze in bootloader mode. i think that 4.4.3 update has also corrupted recovery.
rootSU said:
OK but you Flash the images whilst in the bootloader mode. What does a frozen bootloader look like? What was the output error message when you used fastboot to flash the factory image?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
it looks like that nothing is working, neither touch nor physical buttons. i can't change options with volume button. i.e. start, recovery, etc etc. u know what i mean. once in bootloader, one can change the options via volume buttons but i can't. on pressing the power button, phone restarts.
kaleem11 said:
it looks like that nothing is working, neither touch nor physical buttons. i can't change options with volume button. i.e. start, recovery, etc etc. u know what i mean. once in bootloader, one can change the options via volume buttons but i can't. on pressing the power button, phone restarts.
Click to expand...
Click to collapse
Boot to bootloader. Connect USB. Fastboot flash full factory images. If there is an error. Tell us what it is. If you cannot flash the full factory image, you'll need to send it for repair
Sent from my Nexus 5 using Tapatalk
kaleem11 said:
it looks like that nothing is working, neither touch nor physical buttons. i can't change options with volume button. i.e. start, recovery, etc etc. u know what i mean. once in bootloader, one can change the options via volume buttons but i can't. on pressing the power button, phone restarts.
Click to expand...
Click to collapse
even if i use toolkit, phone freezes showing no process of flashing image at the end where it says that phone is unlocked.
rootSU said:
Boot to bootloader. Connect USB. Fastboot flash full factory images. If there is an error. Tell us what it is. If you cannot flash the full factory image, you'll need to send it for repair
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
yup. i think i have to send it for repair. as u have told me to boot into bootloader, i have tried it. after booting to bootloader, i m unable to change options. its like phone stops working after 3-4 seconds.
kaleem11 said:
yup. i think i have to send it for repair. as u have told me to boot into bootloader, i have tried it. after booting to bootloader, i m unable to change options. its like phone stops working after 3-4 seconds.
Click to expand...
Click to collapse
Try and boot into your "backup" bootloader. You can get into this by holding Volume Down AND Volume Up AND Power. You'll notice it is different bootloader because the bootloader version is different from the one you get if you just hold volume down and power.
Maybe that will work?
kaleem11 said:
yup. i think i have to send it for repair. as u have told me to boot into bootloader, i have tried it. after booting to bootloader, i m unable to change options. its like phone stops working after 3-4 seconds.
Click to expand...
Click to collapse
You could try download mode http://forum.xda-developers.com/goo...orial-how-to-flash-factory-images-lg-t2713833
Tapatalk-kal küldve az én Nexus 5-el
bitdomo said:
You could try download mode http://forum.xda-developers.com/goo...orial-how-to-flash-factory-images-lg-t2713833
Tapatalk-kal küldve az én Nexus 5-el
Click to expand...
Click to collapse
tried that. everything went smoothly but phone causing same problem. i think its some type of hardware issue.
kaleem11 said:
tried that. everything went smoothly but phone causing same problem. i think its some type of hardware issue.
Click to expand...
Click to collapse
And what about what I said above? Try that. No luck? Send for repair
Sent from my Nexus 5 using Tapatalk
rootSU said:
And what about what I said above? Try that. No luck? Send for repair
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
phone sent for repair. thank u for ur co operation
hi i need some advice with my problem yesterday i got the update everything was going good then when the pone finished updating, it turned off and never went on again its just vibrate but the screen its black i have tried everything i can't access the recovery mode i tried to flash it using the cmd on my pc but it doesnt work either, the phone was not rooted so i dont know what went wrong its there a fix or something i can do ? sorry for my bad english
I may have had a similar issue where I hard bricked my Maxx as well but am up and running now, did you resolve your issue?
Sent from my XT1225 using Tapatalk
recovery is not the solution,try enter fastboot mode to do some wipe stuff and fastboot flash image like stuff
i also have similar problem . my phone got bricked ........ i tried everything but it does not start
how can i fix this issue
please revert
Wagner Soares II said:
Aqui a SOLUÇÃO do HARD BLACK
http://forum.xda-developers.com/moto-maxx/general/recover-moto-maxxs-hard-brick-vdeo-t3445765
Click to expand...
Click to collapse
is your phone ok now or still have problem ?