My friends moto g is stuck in boot loop model is xt-1033 dual sim Indian version,in stock ROM without rooting
Got into boot loop after switching off and on since he felt some lag in phone
What do you guys suggest can I try something or should I sent to service centre only
He want to keep the data safe
I felt bad since I recommended to buy him
Any help would be greatly appreciated
edit :
finally switched off phone by pressing power and volume down after numerous attempt then left in power off for 30 min and connected to the wall charger now it booted into screen with android with exclamation mark under which written no command
now i pressed and hold power button for 7 to 8 sec it booted normally and i was able to use it
then i charged it for nearly 2 hrs
now i decided 2 boot into safemode to see if any 3 rd party apps are causing the problem
now it is stuck same boot loop will wait for 30 min and retry what i did earlier
edit 2
this time i am able to switch off by pressing lower volume button for 3 sec when fastboot loads then pressing power button
same boot loop happened when i powered on or plugged into wall charger
switched off as i have mentioned and left it like that overnight
in morning i plugged into wall charger
boom it booted into recovery
this time i loaded options of recovery by pressing power and volume up for 5 sec and releasing it
then i wiped cache partition
it switched off and on and booted into safe mode
did a backup now
have to reboot and see what happens after some time
Sent from my XT1033 using Tapatalk
You will have to reinstall the stock firmware.
Sent from my XT1033 using Tapatalk
thesaintnthesinner said:
You will have to reinstall the stock firmware.
Sent from my XT1033 using Tapatalk
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do i need unlocked boot loader to do this
do it affect warranty
No u don't need to unlock the boot loader to install the stock firmware. There is a thread in general section with the indian firmware and the detailed instruction to flash it. I am sorry but i am unable to post links
Sent from my XT1033 using Tapatalk
http://forum.xda-developers.com/showthread.php?t=2700502
Sent from my iPad using Tapatalk
reflashing didnt solve the problem
got a replacement from Motorola
Same Problem Here
dnana_28 said:
reflashing didnt solve the problem
got a replacement from Motorola
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Click to collapse
Same problem here
Starts of with a laggy display and crashing applications,
Try to restart but goes into a boot loop,
Going to motorola to get a replacement now
confused
dnana_28 said:
reflashing didnt solve the problem
got a replacement from Motorola
Click to expand...
Click to collapse
How did you get a replacement from motorola?
I mean, what did you tell them so they just replaced it?
I am facing the same problem (though i just used it for four days :crying: )and I will go to the service center tomorrow.
Any help will be deeply appreciated.
yadrob said:
How did you get a replacement from motorola?
I mean, what did you tell them so they just replaced it?
I am facing the same problem (though i just used it for four days :crying: )and I will go to the service center tomorrow.
Any help will be deeply appreciated.
Click to expand...
Click to collapse
they reflashed the software
yet the problem was there so they replaced with new one
do provide ur feedback on moto service
Related
I was attempting to go into CWM recovery so I could make a backup but instead my phone went into the boot loader so I did a battery pull and restarted the phone by just pressing the power button no volume buttons and the phone still goes to the boot loader tried hooking it to the pc and ejecting it then a battery pull and then powered it up went right back to the boot loader Anyone know how to fix this??
Did you ever figure this out?
joehammer said:
I was attempting to go into CWM recovery so I could make a backup but instead my phone went into the boot loader so I did a battery pull and restarted the phone by just pressing the power button no volume buttons and the phone still goes to the boot loader tried hooking it to the pc and ejecting it then a battery pull and then powered it up went right back to the boot loader Anyone know how to fix this??
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Click to collapse
Sent from my MOTWX435KT using XDA App
No I didn't my phone is basically bricked I tried switching back to the stock recovery but it still does the same thing so I called Virgin and they are sending me a new one when they have them in stock again maybe 4 or 5 days the rep said. Thank goodness I was still under warranty.
Oh well that's good. I wonder what went wrong? I just want to avoid it if I can. Has anyone else had this problem?
joehammer said:
No I didn't my phone is basically bricked I tried switching back to the stock recovery but it still does the same thing so I called Virgin and they are sending me a new one when they have them in stock again maybe 4 or 5 days the rep said. Thank goodness I was still under warranty.
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Sent from my MOTWX435KT using XDA App
Hey guys. Last night my phone was completely dead, so I plugged it in to charge it. It restarted itself 3 times before fully starting up. Then it keep restarting so I just let it do that hoping it would charge it self. Now it is boot looping and I can access recovery because it freezes and won't let me pick an option in fast boot. Is there any way to restore my phone? Also my power button does not work :/
Correct me if I'm wrong but I think you might be able to wipe the data and flash a new rom via adb in bootloader mode?
Hm not sure. Is bootloader the same as fast boot screen? If so it doesn't work.
I would suggest returning your phone to stock and send it in for repair if still under warranty otherwise you'll probably just have to buy a new phone
Sent from my Nexus S 4G using Tapatalk 2
Yeah that's what I did yesterday. Sprint's retarded and has to back order it which will take a week.... Thanks anyway!
Dear All,
I purchased a 32gb Nexus 5 in White from play store UK.
It was switched on for approximately 3 hours. When it was originally switched on there were some updates to install which it did fine. I was using the phone when it suddenly crashed and rebooted. At that point it was stuck on the white Google logo.
I held power button and reset it,still stuck on white Google logo.
Held power button and volume down which loads the bootloader and in red it shows "Fastboot Enabled"
If I try to select recovery it just resets and stuck on white Google logo.
I unlocked bootloader and ran the flash-all.bat to reflash the stock rom. This completes without any problem at all but for some reason the phone refuses to boot into recovery pr main system. The only thing I can get into is the bootloader with fastboot enabled. Choosing any option always results in the phone getting stuck on the Google logo.
I am unsure if this could be a hardware memory chip error or something else.
If you are able to go into stock recovery where you will get an android logo with exclamation mark... When on that screen hit the power button first then volume up. This will get you into stock recovery wipe everything or erase it's the third option I think. If you want me to refer you to a video let me know it is for nexus 7 but I followed it to fix the same exact issue as yours on mine .
Sent from my Nexus 5 using XDA Premium 4 mobile app
Sounds like you got a bad phone. I'd warranty it.
tek2000 said:
Dear All,
I purchased a 32gb Nexus 5 in White from play store UK.
It was switched on for approximately 3 hours. When it was originally switched on there were some updates to install which it did fine. I was using the phone when it suddenly crashed and rebooted. At that point it was stuck on the white Google logo.
I held power button and reset it,still stuck on white Google logo.
Held power button and volume down which loads the bootloader and in red it shows "Fastboot Enabled"
If I try to select recovery it just resets and stuck on white Google logo.
I unlocked bootloader and ran the flash-all.bat to reflash the stock rom. This completes without any problem at all but for some reason the phone refuses to boot into recovery pr main system. The only thing I can get into is the bootloader with fastboot enabled. Choosing any option always results in the phone getting stuck on the Google logo.
I am unsure if this could be a hardware memory chip error or something else.
Click to expand...
Click to collapse
Here go the video follow it.
https://www.youtube.com/watch?v=jBKVAfZUFqI&feature=youtube_gdata_player
Thanks I found it on xda via a Google search. I had this Monday morning when no one had their phones lol. Was loosing hopes.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Thanks I have seen this video. Unfortunately it wont go into the recovery mode i.e the android with the red triangle.
It will only go into the bootloader. Any option chosen after bootloader results in stuck at white Google logo.
I have flashed and reflashed recovery and the entire rom plenty of times.
The key question is why can it not get into recovery despite flashing all working.
I will try to record a video and upload it to youtube because I have never seen this problem on any android device I have ever used.
Have you tried flashing a custom recovery?
Better yet, boot a custom recovery?
If you get that working, you can adb sideload a ROM? And see if it'll boot.
This is one reason I like a removable battery. I have gotten out of a few hung situations by pulling the battery for a couple seconds.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
rochrunner said:
This is one reason I like a removable battery. I have gotten out of a few hung situations by pulling the battery for a couple seconds.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
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You can hold the per button fish for about 15 seconds. Works just as good as a battery pull
>^.^< Sent from meow nexus5
DowntownJeffBrown said:
You can hold the per button fish for about 15 seconds. Works just as good as a battery pull
>^.^< Sent from meow nexus5
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Click to collapse
"per button fish"??
hi,
i got a problem with my nexus 5 which is pure stock and unrooted . i think it was a SOD,the phone was turned off automatically . i charged it for next 5 hours. but still it doesnt boots up. i have gone through this and this links for help. Following the second link by pressing volume down and power button the phone wont enter bootloader mode. But when i connect the phone to a pc while pressing the key combination it enters the bootloader mode for a second and switch off then turn on again to bootloader and this cycle continues. Bootloader mode is not standing there permanently for flashing again too. also if i connect phone to a charger it keeps on showing google logo and then turn off and again this cycle continues.
Any help to this issue is welcomed.
More than likely corrupted data somewhere. U need to factory reset/wipe data. I've only ever used custom recovery but I'd assume that you could do this is stock. Have you tried holding both volume buttons down and power then selecting recovery in bootloader (some seem to have 2 bootloaders)
Sent from my Nexus 5 using Tapatalk
Ben36 said:
More than likely corrupted data somewhere. U need to factory reset/wipe data. I've only ever used custom recovery but I'd assume that you could do this is stock. Have you tried holding both volume buttons down and power then selecting recovery in bootloader (some seem to have 2 bootloaders)
Sent from my Nexus 5 using Tapatalk
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i have tried the key combinations ,the phone will enter into the bootloader just for a second and screen turns blank again and then back again to bootloader. this keeps on repeating and as a result i cant choose any options to enter recovery or reboot or wipe data. :crying:
jaison thomas said:
i have tried the key combinations ,the phone will enter into the bootloader just for a second and screen turns blank again and then back again to bootloader. this keeps on repeating and as a result i cant choose any options to enter recovery or reboot or wipe data. :crying:
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Click to collapse
Is your bootloader even unlocked? Sounds more like a hardware issue to me especially if you haven't put any custom ROMs on it or anything.
weirddan455 said:
Is your bootloader even unlocked? Sounds more like a hardware issue to me especially if you haven't put any custom ROMs on it or anything.
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No bootloader is locked,pure stock and never rooted,phone is just a few weeks old. I want to confirm whether its a hardware fault or not. it never shows charging icon too. just android logo turning on and off
jaison thomas said:
No bootloader is locked,pure stock and never rooted,phone is just a few weeks old. I want to confirm whether its a hardware fault or not. it never shows charging icon too. just android logo turning on and off
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Click to collapse
I would strongly suspect hardware issue then. These Nexus devices are really hard to brick in software. Can't speak for the Nexus 5 specifically since I haven't had it that long but it behaves almost identically in how you unlock, custom recovery, root, and ROM to my old Galaxy Nexus and I put that thing through the ringer with how many ROMs I put on it and never had a problem I couldn't fix by going into the bootloader and using fastboot.
I would RMA it if I were you unless you're feeling adventurous and want to use iFixIt or something. From the way you describe it, it sounds like the connection to the battery is going loose. Could be something else but if you can't get into the bootloader there's nothing you can do software side.
This happened 2 days ago to my girlfiiend and I tried any possible combination to make it boot, but i just didnt, i called google for an RMA because it seemed like a hardware failure because it didnt get past Google Logo , not even for the Stock Recovery..
Phone automatically turned off and never turned on again.
So i recommend calling google for a replacement.
Any help appreciated. I accidentally put the pixel elemental x kernal on my pixel xl and no I am stuck at the google screen with an unlocked bootloader. Can these batteries get pulled at all? Im just stuck here, and very nervous.
Solved
having the same problem, im interested in how you solved it
dablitzkrieg said:
Solved
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hiw did you fix this i seem to be in same problem
Did you start in recovery and flash the files manually through usb on a computer?
Sent from my Nexus 7 using XDA-Developers mobile app
chrisinsocalif said:
Did you start in recovery and flash the files manually through usb on a computer?
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i cant get into recovery i got red corrupt screen i did fastboot continue got it booted back up but had a emergancy and had to run out and forgot to plug back in battery died now i cant seem to get to get it booted back up again just seems to bootloop or get stuck with white screen with the dots when i do the fastboot continue
chrisinsocalif said:
Did you start in recovery and flash the files manually through usb on a computer?
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thank you so much for your help.somehow i got it back up and running
Had the same happen to me. It didn't want to go into recovery gave a message it failed. With some patience I manged to get the button combo to work for fastboot then did a flash-all of the factory image. I think the trick was it had to be plugged in to get to download mode and I think you may hit the power button slightly before the volume down. It was a bit tedious. I tried to recover the boot.img and that trashed things up worse, got no google loading logo or something odd. Anyhow flashing the full factory image fixed things!
Glad you got it resolved, maybe this helps someone else in the same spot.