[Q] Cell signal up and down - RAZR HD Q&A, Help & Troubleshooting

I've been having this issue pretty much from the beginning. I'll go from a strong 4 bars down to 1 or 2, then right back to 4. This is happening constantly,like a yoyo. Anyone else having this issue?
I have the XT925 through Rogers in Canada.

richport29 said:
I've been having this issue pretty much from the beginning. I'll go from a strong 4 bars down to 1 or 2, then right back to 4. This is happening constantly,like a yoyo. Anyone else having this issue?
I have the XT925 through Rogers in Canada.
Click to expand...
Click to collapse
Anyone?

Hello
same things here ... tested on the rogers network and on telus... i have dropped a couple of important call last 2 week... I have sold my xt925 and want a maxx from verizon... i think this is the baseband on the phone... with others baseband i don't have this problems ... if you don't need lte you can change baseband... or wait the new rogers Jelly bean update...

o2qc418 said:
Hello
same things here ... tested on the rogers network and on telus... i have dropped a couple of important call last 2 week... I have sold my xt925 and want a maxx from verizon... i think this is the baseband on the phone... with others baseband i don't have this problems ... if you don't need lte you can change baseband... or wait the new rogers Jelly bean update...
Click to expand...
Click to collapse
Do you believe it to be a software issue?

Haven't had much fluxuation here, however I did notice a bit of the same issue the iPhone 4 had with the external metal, in my RAZR HD its on the bottom right corner. Perhaps that's an issue as its a common place for the phone to rest in your hand?

Happens to me all the time.
Wifi also drops out every once in a while.
Sent from my DROID RAZR HD using xda app-developers app

Related

Droid 2 Global with 3G on Rogers

Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
byebyebryan said:
Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
Thanks for confirming this for us. We hear in the US are still having those problems with AT&T and T-Mobile. Hopefully we will find a workaround soon.
Thanks so much. Thats what I've been searching for. BTW, where did you get the phone? Can you just go to Verizon store and buy it outright without signing any contract, not even the month by month plan?
Got the phone from a friend in the US. What he did was activate a month to month plan, and cancel it right away.
where did you get your unlock code? can you recommend a site?
onlystreet said:
where did you get your unlock code? can you recommend a site?
Click to expand...
Click to collapse
Got it on ebay. Just search for "Dorid 2 Global Unlock" and there you go.
I am following yous steps! I already asked a friend of mine to get me one. Thanks for confirming it is good on Rogers. Ebay seller is a bit greedy though - 50 bucks - ouch!
Sent from my Milestone using Tapatalk
Byebyebryan, how is the battery life on Rogers (I assume you switched it to GSM/WCDMA only)? People report some horrible results like 7 hours with no use.. can't be that bad...
Sent from my Milestone using Tapatalk
leobg said:
Byebyebryan, how is the battery life on Rogers (I assume you switched it to GSM/WCDMA only)? People report some horrible results like 7 hours with no use.. can't be that bad...
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
I'm gonna say, 1 day with some use(calls, msgs, emails, and minutes on google map). So not great, but not that bad.
leobg said:
I am following yous steps! I already asked a friend of mine to get me one. Thanks for confirming it is good on Rogers. Ebay seller is a bit greedy though - 50 bucks - ouch!
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
Why would you have to pay for an Unlock Code? Can't you just "ROOT" the phone free?
Max
maxshiff said:
Why would you have to pay for an Unlock Code? Can't you just "ROOT" the phone free?
Max
Click to expand...
Click to collapse
The unlock code is so you can use non-Verizon (Vodafone) SIMs. Rooting is being able to have full read / write access to the entire phone. Rooting alone will not unlock the radio to use 3rd party SIMs.
Droid 2 Global Recepton problems?
byebyebryan said:
...Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
Has anyone else noticed reception issues with this phone? I was waiting and waiting and waiting for the Milestone 2 originally and then this one came out and I want it sooooo bad. I need to upgrade from this HTC Magic but I don't want to buy a phone with hardware flaws.
I tried Googling it but all I'm finding is reception problems on the Droid 2 and the Droid X. Not a lot on the D2G but it seems like the entire Droid line has people reporting reception problems.
Is it just the number of bars showing thats a problem or do you also get frequent dropped calls?
I heard from a friend that Android 2.2 includes a new Battery Manager that reduces power to the radio when you're not making or receiving a call and that's probably why the number of bars showing is low when the phone is idle and there probably isn't really a reception problem unless calls are being dropped. Can anyone confirm this?
It's a long drive from where I am in Canada to the nearest Verizon store so I was going to make purchasing it part of a road trip to visit friends in Seattle in a couple weeks if I can get confirmation that the reception problem is not hardware related.
Any confirmations or advise would be greatly appreciated.
Thanks
Reception hasn't really been an issue for me. Seems acceptable. Battery life marginal though but I had the same issue with an HTC Desire
JohnnyAndroid said:
Has anyone else noticed reception issues with this phone? I was waiting and waiting and waiting for the Milestone 2 originally and then this one came out and I want it sooooo bad. I need to upgrade from this HTC Magic but I don't want to buy a phone with hardware flaws.
I tried Googling it but all I'm finding is reception problems on the Droid 2 and the Droid X. Not a lot on the D2G but it seems like the entire Droid line has people reporting reception problems.
Is it just the number of bars showing thats a problem or do you also get frequent dropped calls?
I heard from a friend that Android 2.2 includes a new Battery Manager that reduces power to the radio when you're not making or receiving a call and that's probably why the number of bars showing is low when the phone is idle and there probably isn't really a reception problem unless calls are being dropped. Can anyone confirm this?
It's a long drive from where I am in Canada to the nearest Verizon store so I was going to make purchasing it part of a road trip to visit friends in Seattle in a couple weeks if I can get confirmation that the reception problem is not hardware related.
Any confirmations or advise would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
The funny thing is, even though the phone is showing only one signal bar, I still have great call quality and 3g speed. Wired.
Sent from my DROID2 GLOBAL using XDA App
Thanks guys. That was the news I was hoping to hear.
I was having problems with the 3G in France. I never got more than one bar and that was in middle of Paris
Buy it on prepaid. Its $394 plus $104 of other stuff, total 537.
byebyebryan said:
Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
I just got the Droid 2 Global and have it unlocked on the Rogers network. I can't get the 3g to work. What APN settings are you using or how did you get it to work? I have input the apn settings that are being posted around the web but can't get 3g to work. Edge works however. Thanks for your help.
sk03 said:
I just got the Droid 2 Global and have it unlocked on the Rogers network. I can't get the 3g to work. What APN settings are you using or how did you get it to work? I have input the apn settings that are being posted around the web but can't get 3g to work. Edge works however. Thanks for your help.
Click to expand...
Click to collapse
APN settings are same for 3G and EDGE. Are you sure you are not forcing EDGE somewhere in settings? Or maybe battery manager?
I figured out the problem. I had the phone in "gsm only" mode. When I switched back to"Global" mode in network settings I instantly got 3g and even "H". Thanks for the help anyway

SIM problem on my One XL (LTE)

Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Yes sir that would be a common issue among the hox .
plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
When you say "XL," so you mean an imported XL from Asia? Rogers? AT&T? The AT&T's the one having some radio issues. I don't think the Rogers' is. And if you imported yours there could be a number of reasons you're having connectivity issues.
@barryH_GEG: I live in Hong Kong and the One XL has the right bands for 4G and HSPA+.
@tyshemi: is there a software fix to this or is returning it the only option?
plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
Gentlemen,
What the h.. is with this phone? I got it as well last Friday and I have exactly the same problem - it loses all mobile connectivity and only emergency calls can be done .. for which a SIM card won't be needed. It doesn't look like a software pronlem to me, it looks more like a hardware problem! I've seen this behavior immediately after I received the phone and I immediately went with the phone in a Vodafone shop. The guy did not look surprise at all. He took out the micro SIM for couple of times and after wards it worked OK. I went home and after couple oh hours it happened again!!!
@ HTC developers:
Gentlemen, are you joking with this device? What's going on in the testing team?
Indeed it is a LTE phone - and it is known already that there are lots of problems with the 4G software, but the SIM card not to be seen by the mobile? How could this be possible???
Please do something about this!
I will send back this device immediately!
Cheers
I myself have exchanged my HOX for this issue twice now. AT&T knows about this issue and refers to it as a manufacturing defect with the SIM card reader while not in a LTE area.
Sent from my HTC One X using xda premium
In Australia, we have this issue on our 32GB One XL. Apparently it's a particular version of micro SIM. One specific version has this issue, the other doest.
I've seen it happen a couple of times on mine since I got it. If it happens again, I'm going to put some very thing pieces of paper under the sim card to make it marginally thicker and press firmer against the contacts when it's inserted.
plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
by all mobile connectively u mean wifi too?
i have this problem too.dont lose wife though..and i am not sure its hardware or system fault.... since i failed to notice it when i was using stock.. so i having feeling its something after rooting
so i reverted to stock .. and haven't got any troubles yet.. hopefully it doesnt come back .. i have been using it heavily too
Edit: never mind it dropped signal twice already now
dkirchik said:
I myself have exchanged my HOX for this issue twice now. AT&T knows about this issue and refers to it as a manufacturing defect with the SIM card reader while not in a LTE area.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Hi guys,
Just to give you an update about my HTC ONE XL. Unfortunately, I have only bad news about it !
I went yesterday to Vodafone shop and they changed the micro SIM card. They gave me a different one - also a brand new one, and I have the same problem, the phone loses the connection with the SIM card. Since yesterday it happened already twice! I've seen some discussions here about the WiFi. Just to mention that in my case the Wifi can be used, only the network is gone and stays gone until I restart the phone.
HTC ONE X also loses the connection with the SIM?
My micro SIM card does not have a 4G subscription anyway..
Cheers
Try putting tape on the plastic side of the microSIM to see if maybe you can get a more solid connection?
My One XL would keep loosing reception and saying "no sim" even though it was clearly working. I deactivated my SIM pin and it seems to have stopped dropping out and saying "no sim" Give it a try.
I have One XL and I have no sim issues, it could be the piece that you use. As for the signal drop, it does happen to me sometime, and I think it tries to connect at LTE then goes back 3G. Try to force 3G only then try.
Setting on network menu could help too. Try *#*#4636#*#*
Sent from my HTC One XL using Tapatalk 2
Been having the same issue and found it in the logs. Not sure if other people are seeing the same thing though. Post with info.
Hi guys,
I sent back the phone last week and yesterday I got a new one with a "newer" IMEI. Since yesterday, the phone did not lose the connection with the SIM card.
I was told that, indeed, some of the first HTC ONE XL modeles released on the market had the problem described by us on this forum/topic. The nature of the problem, hardware or software is not known to me so far but I believe it's a bit of both..
Cheers
This happened to me and updating radios to 1.88 or higher fixed it. did not work well with 1.85 radio. Radios dont come with custom roms. They have to be installed separately or with a ruu. There is a radio thread in development. You must be rooted. Ive only had 1 person tell me they still had problems after updating.. if it doesnt fix it, get another phone. Its a legit reason. Main reason for a phone is to make calls. kinda hard to do that with no mobile connection. :crying:
Edit: here is the radio thread. 1.88 or higher. 1.88 is my favorite. The telus seems to be great also. http://forum.xda-developers.com/showthread.php?t=1694012
necstlevel said:
Hi guys,
I sent back the phone last week and yesterday I got a new one with a "newer" IMEI. Since yesterday, the phone did not lose the connection with the SIM card.
I was told that, indeed, some of the first HTC ONE XL modeles released on the market had the problem described by us on this forum/topic. The nature of the problem, hardware or software is not known to me so far but I believe it's a bit of both..
Cheers
Click to expand...
Click to collapse
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
necstlevel said:
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
Click to expand...
Click to collapse
This SIM issue is not even looked into that's what annoys me. I am testing it on gsm mode only hopefully it doesn't drop anymore
Sent from my HTC One X using xda app-developers app
necstlevel said:
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
Click to expand...
Click to collapse
jags_the1 said:
This SIM issue is not even looked into that's what annoys me. I am testing it on gsm mode only hopefully it doesn't drop anymore
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Did you try the 1.88 radio?
nugzo said:
Did you try the 1.88 radio?
Click to expand...
Click to collapse
No...I am testing Rogers one currently. I am in Canada anyways..Will give a shot to 1.88 radio too
Sent from my HTC One X using xda app-developers app
i have question though.. the guys who have sim problem does your network drop from 3-4 bars to 0?.. in mine i have noticed that it actually drops to 1 and then only goes to 0 bars for 2 sec.. then catches up... but if i keep it to gsm only mode.. i get full bars all the time... what do you guys think is the problem.. network or the phone has bad way to switch between the network types?
and jsut in general the network fluctuates a lot on this phone.

Signal Drops - More Frequent Each Day

Hi Everyone,
I'm experiencing serious signal drops with the HTC One X LTE. It used to happen once a week, but now it happens like every 30mins, which is drivint me nuts. Can someone let me know if it is a hardware issue or a software issue.
I'm currently using the CleanRom 4.1. I flashed the phone right away, so I'm unsure how the phone is like on stock rom. I'm curently with Rogers Canada.
Force your phone to use only 3g . I have had this issue... Click on my profile and read my previous post.
Sent from my HTC One X using xda app-developers app
I'm already only using 3G. I turned off LTE because it was draining my battery like mad. With only 3G i'm still getting terrible signal drops
Its happening to me too. On stock and on Cleanrom. Starting to piss me off. Even going into airplane mode sometimes freezes
Mine was dropping a fair bit on stock 1.77 and moreso on AOKP and CM9 based ROMS.
I found updating to Telstra 1.89 firmwares has fixed nearly all my connection issues on 3g/lte and wifi.
Try going into recovery, and clearing cache & Dalvik, then reboot.
Simple fix (and certainly won't hurt), and might not fix your issue. But its cleared up signal drops the few times I've had them.
I really think it's more network related. I saw a lot if this on 3G before getting the HOX. Seems to have cleared up in my area.
Sent from my HTC One X using Tapatalk 2
Get your carrier to give you another SIM. Fixed my issues and cost me nothing. Cause the iPhone micro Sims are too thin and don't sit right in your slot. The new still cards are thicker
Sent from my HTC One X
xinhang said:
Hi Everyone,
I'm experiencing serious signal drops with the HTC One X LTE. It used to happen once a week, but now it happens like every 30mins, which is drivint me nuts. Can someone let me know if it is a hardware issue or a software issue.
I'm currently using the CleanRom 4.1. I flashed the phone right away, so I'm unsure how the phone is like on stock rom. I'm curently with Rogers Canada.
Click to expand...
Click to collapse
I actually had this issue on cleanrom 4.1 only so I flashed back to cleanrom 3.1 and I haven't had a single drop since. Lemme know if this helps.
Sent from my HTC One X using Tapatalk 2

[HELP] No 3g signal since official update

First I will state that after 4+ hours spent in front of google I haven't found any similar issue. Today the One S offered me to install the android "jelly bean" update. After the update the phone worked normally, except for the fact I was continually getting disconnected from the network. Now I have no signal at all (no internet and no calls). After swapping the sim card for sim cards of different carriers (phone is not sim-locked), I noticed I was getting only 2G signal, 3G networks don't show up.
Probably that's why I get no signal on my original carrier since it only provides 3G signal. As a last resort I rooted the phone and installed Cyanogenmod 10 thinking it would somehow help. Maybe the problem is with the antenna? Even if the phone was fine before updating?
Phone specs:
-HTC one S (S4)
-Baseband: 1.08ts.50.02.16_10.08e.50.04L
-Kernel version: 3.0.51-geb1844c
-Carrier IL Pelephone (Originally from Vodafone)
tallon4 said:
First I will state that after 4+ hours spent in front of google I haven't found any similar issue. Today the One S offered me to install the android "jelly bean" update. After the update the phone worked normally, except for the fact I was continually getting disconnected from the network. Now I have no signal at all (no internet and no calls). After swapping the sim card for sim cards of different carriers (phone is not sim-locked), I noticed I was getting only 2G signal, 3G networks don't show up.
Probably that's why I get no signal on my original carrier since it only provides 3G signal. As a last resort I rooted the phone and installed Cyanogenmod 10 thinking it would somehow help. Maybe the problem is with the antenna? Even if the phone was fine before updating?
Phone specs:
-HTC one S (S4)
-Baseband: 1.08ts.50.02.16_10.08e.50.04L
-Kernel version: 3.0.51-geb1844c
-Carrier IL Pelephone (Originally from Vodafone)
Click to expand...
Click to collapse
Now that you have CM10 installed (or a CM10 base ROM, I would suggest JellyBam), you should go to http://forum.xda-developers.com/showthread.php?t=1998270 and try flashing different baseband radios. You should be able to flash different radios on CM10 regardless of your hboot version or whether you got a recent OTA update. If you are having signal problems, it doesnt hurt to test out different radios to see if in fact it is a software problem.
No success. Tried all radios with same results. Sometimes the phone will connect to the network for a minute or two and then disconnect. Also does somebody know how to switch the baseband frequencies on the One S? I tried the DEFY but it always threw an error.
Come on! Nothing left to do? I will just trash the phone because htc don't know how to update thier phone without completely screwing it up? I have no use for a 4G phone that only runs on 2G networks.
tallon4 said:
Come on! Nothing left to do? I will just trash the phone because htc don't know how to update thier phone without completely screwing it up? I have no use for a 4G phone that only runs on 2G networks.
Click to expand...
Click to collapse
You say it's HTC fault although nothing happened to me. Sometimes hardware comes with defects and you were unlucky enough to have one. And btw one s hasn't gotten a jelly bean update yet. If it's only 30MBs It's not jb
Sent from my HTC VLE_U using xda app-developers app
Spastic909 said:
You say it's HTC fault although nothing happened to me. Sometimes hardware comes with defects and you were unlucky enough to have one. And btw one s hasn't gotten a jelly bean update yet. If it's only 30MBs It's not jb
Click to expand...
Click to collapse
Probably, but it worked fine before the update. I know it wasn't a jellybean update, just changed a bit the menus. It's just a shame that I have to throw the phone away like this, it was a nice upgrade to the iphone 4.

[Q] Verizon Razr Maxx HD Radio Issue

Hi guys,
I've had my Razr Maxx HD (and still on stock JB, rooted) since December and I've noticed in the past month that I seem to lose data connection at least once a day. The 4G drops down to just text/voice, then takes a long time to come back. Sometimes the 4G 'connects' but it never turns blue (indicating data). I cleared my cache partition yesterday and it was a little better, but it happened again today.
Is anyone else having this issue?
flagged8 said:
Hi guys,
I've had my Razr Maxx HD (and still on stock JB, rooted) since December and I've noticed in the past month that I seem to lose data connection at least once a day. The 4G drops down to just text/voice, then takes a long time to come back. Sometimes the 4G 'connects' but it never turns blue (indicating data). I cleared my cache partition yesterday and it was a little better, but it happened again today.
Is anyone else having this issue?
Click to expand...
Click to collapse
The Mot's have better radios that any other phone I have ever owned. I just got the MAXX HD from the S3 for the same issues.
If your HD is having Radio Issues I would get Verizon to get you another one.
kendive said:
The Mot's have better radios that any other phone I have ever owned. I just got the MAXX HD from the S3 for the same issues.
If your HD is having Radio Issues I would get Verizon to get you another one.
Click to expand...
Click to collapse
What this man said. I also moved to the Razr Maxx HD because of Galaxy Nexus radio issues. I only have data drops once in a great while and it's because my office is below ground-level. I never have data drops inside other buildings or outside.
With my Nexus I would get daily drops and/or lose signal completely. It was horrendous.

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