[Q] Verizon Razr Maxx HD Radio Issue - RAZR HD Q&A, Help & Troubleshooting

Hi guys,
I've had my Razr Maxx HD (and still on stock JB, rooted) since December and I've noticed in the past month that I seem to lose data connection at least once a day. The 4G drops down to just text/voice, then takes a long time to come back. Sometimes the 4G 'connects' but it never turns blue (indicating data). I cleared my cache partition yesterday and it was a little better, but it happened again today.
Is anyone else having this issue?

flagged8 said:
Hi guys,
I've had my Razr Maxx HD (and still on stock JB, rooted) since December and I've noticed in the past month that I seem to lose data connection at least once a day. The 4G drops down to just text/voice, then takes a long time to come back. Sometimes the 4G 'connects' but it never turns blue (indicating data). I cleared my cache partition yesterday and it was a little better, but it happened again today.
Is anyone else having this issue?
Click to expand...
Click to collapse
The Mot's have better radios that any other phone I have ever owned. I just got the MAXX HD from the S3 for the same issues.
If your HD is having Radio Issues I would get Verizon to get you another one.

kendive said:
The Mot's have better radios that any other phone I have ever owned. I just got the MAXX HD from the S3 for the same issues.
If your HD is having Radio Issues I would get Verizon to get you another one.
Click to expand...
Click to collapse
What this man said. I also moved to the Razr Maxx HD because of Galaxy Nexus radio issues. I only have data drops once in a great while and it's because my office is below ground-level. I never have data drops inside other buildings or outside.
With my Nexus I would get daily drops and/or lose signal completely. It was horrendous.

Related

Radio intermitent/bad/none signal

Hi,
I got my Inspire and rooted,s-off, etc.
But I have signal only by a few moments and gone, when it returns is so weak and then goes away, this happened same even before rooting,s-off, etc.
I know it´s not the zone where I am located as I have an HD" behind and it has great signal.
Have tested with
stock and with 12.28b.60 both same result
Using RCMiX v3.4
EDIT: have tested all radios available from the DHD and still the same...
Any recommendation is welcome
Thanks,
Nobody?
Wow, I gues I shoudl send PM to Chefs as everyone in here is as noob as me on Inspire...
ATT's network sucks...it's built to provide the most service on major highways/populated areas, so service has never been great for me. If it's actually dropping completely often, and was doing this before you rooted, you might have got a bad device, in which case taking it back for a new one should solve your problem. Have you tried flashing a different radio to see if this improves anything?
Thanks for your reply, as stated above yes, I have tested all available radios (strange they are from DHD and not from Inspire)
I am not using the device on at&t network, I am using it on México, where I have tested several other at&t devices and always worked fine...
Well the quest for a good radio continues.
Anyone else want to contribute? I am sure I´m not the only one having this issues
Thanks,
I had a similar problem with my old one...it happened on march 1st out the blue... I think ATT fried the radio or antenna when they were doin there upgrades...
Took it back got a new on... it works good.. jumps from 3G to H when it does data transfer
Sent from my Inspire 4G
Thanks, that is not my case (I hope) and if it was I am fried because I can´t send it back
Any other comments?
Solutions?
Any light?
Please!
Thanks,
Solved!
Problem solved changing to a newer SIM card!
Can be closed now
I have the same problem with my Inspire. I bought it just a week ago. I bought it from Amazon for $69 with a plan renewal. After a few days my sons had to call me on my wife's iPhone 4 because they couldn't get through to mine. I checked it and it had zero bars. The iPhone had two bars. I began to notice dropped calls and a weak signal when compared to other phones near me. Also the speaker was very low and garbly. I called Amazon and they said to check with ATT about signal strength before sending it back. ATT said they couldn't tell what was wrong with it but sent me for a new SIM card for free. The store installed a new 4G card that they said this phone takes but the signal is still weak. I called HTC last night and they said to hard reset and if that doesn't work then the phone is bad. Well, it didn't work. Amazon is sending me a new one. If that one doesn't work either I will go to the iPhone 4. More later.
henryher said:
I have the same problem with my Inspire. I bought it just a week ago. I bought it from Amazon for $69 with a plan renewal. After a few days my sons had to call me on my wife's iPhone 4 because they couldn't get through to mine. I checked it and it had zero bars. The iPhone had two bars. I began to notice dropped calls and a weak signal when compared to other phones near me. Also the speaker was very low and garbly. I called Amazon and they said to check with ATT about signal strength before sending it back. ATT said they couldn't tell what was wrong with it but sent me for a new SIM card for free. The store installed a new 4G card that they said this phone takes but the signal is still weak. I called HTC last night and they said to hard reset and if that doesn't work then the phone is bad. Well, it didn't work. Amazon is sending me a new one. If that one doesn't work either I will go to the iPhone 4. More later.
Click to expand...
Click to collapse
how about a follow-up bud? my girls phones having the same prob.

So frustrated, about to return One X but seeking advice

All,
I have had the One X for just over a week now. Three times, I have had to hard reset the phone because it stops receiving / making calls, and data stops.
I tried searching the forums but it seems like issues are all over the board and couldn't really find something that was exactly my issue. If there is one, I apologize for the duplicate post.
Regardless, when the phone is in this state, it appears like everything is working. It shows I have great signal, the little 4G icon is there, indicating that everything is working.
Anyone else have this problem or could I possibly just have a bad unit? AT&T already swapped out the SIM card thinking that might fix it, but no luck.
Wintrmte said:
All,
I have had the One X for just over a week now. Three times, I have had to hard reset the phone because it stops receiving / making calls, and data stops.
I tried searching the forums but it seems like issues are all over the board and couldn't really find something that was exactly my issue. If there is one, I apologize for the duplicate post.
Regardless, when the phone is in this state, it appears like everything is working. It shows I have great signal, the little 4G icon is there, indicating that everything is working.
Anyone else have this problem or could I possibly just have a bad unit? AT&T already swapped out the SIM card thinking that might fix it, but no luck.
Click to expand...
Click to collapse
I think you should swap out the phone as bad before returning it if that's the only issue you're having. mine seems flawless in that regard. I haven't missed or dropped a single call.
gunnyman said:
I think you should swap out the phone as bad before returning it if that's the only issue you're having. mine seems flawless in that regard. I haven't missed or dropped a single call.
Click to expand...
Click to collapse
Thanks for the suggestion, I'll give that a go.
Definitely return it for new one...that problem is one I have not heard of and will probably go away once you have the new one. Good luck...badass phone for sure.
Sent from my HTC One X using Tapatalk 2
what the hell I just took my HOX out of my pocket and it's stuck on edge!
might be the service AT&T
gunnyman said:
what the hell I just took my HOX out of my pocket and it's stuck on edge!
Click to expand...
Click to collapse
I don't recall ever having that problem. Mine was pretty random too, in fact it got so bad yesterday that I missed several important calls.
If I would restart the phone, I would get all my missed text messages and the voicemail (google voice) would tell me I have messages waiting..
Very frustrating.
aznrecon said:
might be the service AT&T
Click to expand...
Click to collapse
I thought that might be my problem too, but where I could stand in one place and have the problem, restart the phone, and then not have the problem -- that leads me to believe there was something wrong with the phone.
aznrecon said:
might be the service AT&T
Click to expand...
Click to collapse
Nope the wife's inspire stayed on hspa
My X started out ok, but these last couple of days I have NO signal anywhere. Also SMS/MMS is barely working. (and when it does, people are getting multiples) And its dropping pretty much every single call.
I just called my corp store, they have plenty in stock. I'm going to go exchange it. Should I ask for a new SIM also?
And my screen is perfect, here's hoping I get another good one...
powerwagon said:
Definitely return it for new one...that problem is one I have not heard of and will probably go away once you have the new one. Good luck...badass phone for sure.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Good luck getting to get a new one. I need to swap mine too but doesn't look like there will be anymore stock
Sent from my HTC One X using XDA Premium HD app
gunnyman said:
Nope the wife's inspire stayed on hspa
Click to expand...
Click to collapse
However, AT&T's LTE phones are notorious for connection problems on non-LTE market. These LTE phones use a new APN called pta. I just had the same problem while traveling through PA yesterday. Lost data connections many times and had to reboot the phone at the end of the day to regain data connection of any kind.
So, it is AT&T's service and also the phone firmware that can't properly handle the fact that it can't receive any LTE signal in certain areas.
foxbat121 said:
However, AT&T's LTE phones are notorious for connection problems on non-LTE market. These LTE phones use a new APN called pta. I just had the same problem while traveling through PA yesterday. Lost data connections many times and had to reboot the phone at the end of the day to regain data connection of any kind.
So, it is AT&T's service and also the phone firmware that can't properly handle the fact that it can't receive any LTE signal in certain areas.
Click to expand...
Click to collapse
return it and get another phone, besides the One X, it's all hype anyway. The HTC vivid is a much more solid phone.
I had almost the same issue. My device was on wifi and would at random times just stop pulling data. Or at time just not make calls. I tried trouble shooting it but I was basically told since I didn't have it long I should get it replaced. I replaced it and the new device is perfect. I have not once had that issue again.
djfrost40 said:
return it and get another phone, besides the One X, it's all hype anyway. The HTC vivid is a much more solid phone.
Click to expand...
Click to collapse
Who said I'm going to reture it. OneX, regardless all its problems is still way better than any alternatives AT&T have. There is no such thing as problem free Android phones. I've being many of them. They all have problems one way or another. Vivid with its ancient S3 CPU and SD screen just plain sucked. My SGS2 can kick its butt.
For me the form factor of One X, LTE speed, S4 processor and HD screen are the main things I pick One X over any other phones available on AT&T. These software bugs will be corrected overtime.
I just came back from my store. They had plenty in stock but said when that runs out, they have no idea when they will see anymore.
I have a brand new 1X, and a new SIM card. Hopefully this one works.
I stopped by a vzw store to look at the gnex and my hox side by side. I've decided to keep the HOX. Screen on the gnex was way too bright and I ran quadrant side by side on both phones. The hox blew the gnex out of the water.
Wintrmte said:
All,
I have had the One X for just over a week now. Three times, I have had to hard reset the phone because it stops receiving / making calls, and data stops.
I tried searching the forums but it seems like issues are all over the board and couldn't really find something that was exactly my issue. If there is one, I apologize for the duplicate post.
Regardless, when the phone is in this state, it appears like everything is working. It shows I have great signal, the little 4G icon is there, indicating that everything is working.
Anyone else have this problem or could I possibly just have a bad unit? AT&T already swapped out the SIM card thinking that might fix it, but no luck.
Click to expand...
Click to collapse
Bought mine yesterday and this same issue happened to me today. Had full reception on 4G but could not send a text or place a call. Happened twice today, and I dont know if I want to return it ASAP or if its software related and may be fixed.
I had that problem 3 days after buying the phone. Data, calls, texts..tons of problems. Phone was unusable half the time. I went and exchanged it for another one. I am now at 6 days with the new phone. No problems. I hope it lasts.

Signal Drops - More Frequent Each Day

Hi Everyone,
I'm experiencing serious signal drops with the HTC One X LTE. It used to happen once a week, but now it happens like every 30mins, which is drivint me nuts. Can someone let me know if it is a hardware issue or a software issue.
I'm currently using the CleanRom 4.1. I flashed the phone right away, so I'm unsure how the phone is like on stock rom. I'm curently with Rogers Canada.
Force your phone to use only 3g . I have had this issue... Click on my profile and read my previous post.
Sent from my HTC One X using xda app-developers app
I'm already only using 3G. I turned off LTE because it was draining my battery like mad. With only 3G i'm still getting terrible signal drops
Its happening to me too. On stock and on Cleanrom. Starting to piss me off. Even going into airplane mode sometimes freezes
Mine was dropping a fair bit on stock 1.77 and moreso on AOKP and CM9 based ROMS.
I found updating to Telstra 1.89 firmwares has fixed nearly all my connection issues on 3g/lte and wifi.
Try going into recovery, and clearing cache & Dalvik, then reboot.
Simple fix (and certainly won't hurt), and might not fix your issue. But its cleared up signal drops the few times I've had them.
I really think it's more network related. I saw a lot if this on 3G before getting the HOX. Seems to have cleared up in my area.
Sent from my HTC One X using Tapatalk 2
Get your carrier to give you another SIM. Fixed my issues and cost me nothing. Cause the iPhone micro Sims are too thin and don't sit right in your slot. The new still cards are thicker
Sent from my HTC One X
xinhang said:
Hi Everyone,
I'm experiencing serious signal drops with the HTC One X LTE. It used to happen once a week, but now it happens like every 30mins, which is drivint me nuts. Can someone let me know if it is a hardware issue or a software issue.
I'm currently using the CleanRom 4.1. I flashed the phone right away, so I'm unsure how the phone is like on stock rom. I'm curently with Rogers Canada.
Click to expand...
Click to collapse
I actually had this issue on cleanrom 4.1 only so I flashed back to cleanrom 3.1 and I haven't had a single drop since. Lemme know if this helps.
Sent from my HTC One X using Tapatalk 2

4G LTE Data Drops

Was wondering if anyone else is experiencing 4G LTE data drops when your phone shows full blue bars? I am on my second Droid Razr HD and they both have done the exact same thing. The Verizon store employees have not had any other people complain nor has Verizon tech support heard of anyone but me having this issue. It will show great 4G signal strength of 75dBm to 85dBm and full blue bars but data will not work until I cycle airplane mode on and off. Keep in mind it works most of the time but 3 to 5 times a day in my office it losses data so I have to reset my phone to get data back. FYI we have great 4G LTE here at the office probably about 10 other Verizon 4G LTE devices with none of them having the same issues. Maybe it's a tower issue but why would the phone show full bars. I have had it drop data before but the bars gray out and that was at my house where reception sucks. I wonder if this has anything to do with the rumor of the antenna issue delay.
Would love to know if anyone else is experiencing this issue and if they have found a way to correct it? Really love the phone other then these issues but debating returning and waiting for the HTC DNA.
Update
Well I am awaiting a new sim card to see if that will fix the issue it was supposed to be here yesterday. I must just have the worst luck if no one else is experiencing the same issue. I am on my second device what are the odds of getting two bad devices in a row. Maybe the third time is charm.
Will let you know if it fixes the issue - fingers crossed.
Matto2007 said:
Update
Well I am awaiting a new sim card to see if that will fix the issue it was supposed to be here yesterday. I must just have the worst luck if no one else is experiencing the same issue. I am on my second device what are the odds of getting two bad devices in a row. Maybe the third time is charm.
Will let you know if it fixes the issue - fingers crossed.
Click to expand...
Click to collapse
I had the exact same issue on my Max HD, they also sent me a new sim card and that fixed my data drops. Now I have zero problems with my 4g LTE.
Sent from my DROID RAZR MAXX HD

[Q] Cell signal up and down

I've been having this issue pretty much from the beginning. I'll go from a strong 4 bars down to 1 or 2, then right back to 4. This is happening constantly,like a yoyo. Anyone else having this issue?
I have the XT925 through Rogers in Canada.
richport29 said:
I've been having this issue pretty much from the beginning. I'll go from a strong 4 bars down to 1 or 2, then right back to 4. This is happening constantly,like a yoyo. Anyone else having this issue?
I have the XT925 through Rogers in Canada.
Click to expand...
Click to collapse
Anyone?
Hello
same things here ... tested on the rogers network and on telus... i have dropped a couple of important call last 2 week... I have sold my xt925 and want a maxx from verizon... i think this is the baseband on the phone... with others baseband i don't have this problems ... if you don't need lte you can change baseband... or wait the new rogers Jelly bean update...
o2qc418 said:
Hello
same things here ... tested on the rogers network and on telus... i have dropped a couple of important call last 2 week... I have sold my xt925 and want a maxx from verizon... i think this is the baseband on the phone... with others baseband i don't have this problems ... if you don't need lte you can change baseband... or wait the new rogers Jelly bean update...
Click to expand...
Click to collapse
Do you believe it to be a software issue?
Haven't had much fluxuation here, however I did notice a bit of the same issue the iPhone 4 had with the external metal, in my RAZR HD its on the bottom right corner. Perhaps that's an issue as its a common place for the phone to rest in your hand?
Happens to me all the time.
Wifi also drops out every once in a while.
Sent from my DROID RAZR HD using xda app-developers app

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