Mute - Microsoft Surface

Is there a key combo or soemthing to mute the surface, since I got my AR Touch Cover I've managed to mute the Surface a few times for what I can see is no reason at all....

Trig0r said:
Is there a key combo or soemthing to mute the surface, since I got my AR Touch Cover I've managed to mute the Surface a few times for what I can see is no reason at all....
Click to expand...
Click to collapse
If your muting the device without meaning to, then many people (Me) have had this problem, it's to do with the touch cover being broken.
I got mine replaced and it works fine now.... MS really ****ed up on this device, this is one of many problems you will run into with the touch cover.

Trig0r said:
Is there a key combo or soemthing to mute the surface, since I got my AR Touch Cover I've managed to mute the Surface a few times for what I can see is no reason at all....
Click to expand...
Click to collapse
Occasionally if I swipe in or press the touchpad edge just SO on the touch cover I'll see the volume thing go to mute. Agree its odd.

Just to be sure, you're aware that there actually is a Mute button on the cover (Fn+F1... except in this case if you actually want F1 it's Fn+Mute), right?

Been on chat with support again, they know about it and there is a fix in the pipeline..
So far by Surface experiance has gone really well..
Originally got Surface about 2 weeks after they came out.
back end of last year the unit was swapped out as the mSd card slot was a bit hit and miss as to it working.
Got an advanced replacament.
New device the touch cover wouldnt always bring the device out of standby, support suggested a new touch cover.
Get an advanced replacement.
New touch cover seems to have the mute problem.
Spoke to chat, its not an issue with the hardware and a patch is in the pipeline..
That said I like the device and will be getting a Pro when it comes out.

Related

Squeaking noise at top of the screen ?

After the squeaking back cover of the Touch Dual, another noisy HTC unit ! At least my test unit it seems...has anyone else noticed that when you tap at the top of the screen, say the x box, when you let it go there is a noise of something coming unstuck/unglued ?
If you swipe your thumb from let to right applying some gentle pressure it is event more obvious. Anyone else or is my screen maybe not properly glued on...
I listened really closely, and the only sound I could detect was my oily finger coming off the screen! You may have a defective unit because I don't seem to detect the problem you are talking about. Hope this helps!
Yes, thanks, will need to take it back then, just my luck !
You did apply some moderate pressure didn't you ? It's particularly noticeable around the loudspeaker and camera openings. Or it maybe static I'm hearing, doubt it since I don't have the noise at the bottom of the screen.
GpsPasSion
i tried several times but there's no noise.
Maybe u should check it with HTC or the store where u got it?
I
I have the same problem. On the top of the screen only
Rather annoying isn't it ? I have it on the sides a bit too, it seems to be worse when the screen is hot. Possibly the joint between the "touch" screen and the frame.
I guess I'll take it back but I think the guys are going to look at me "sideways" over there ;-) It seems to me the quality of HTC phones has been going down a bit lately, prices stay high though. I wonder if all the Cruise devices aren't going to develop that problem over time...
Hi,
I've got a similar problem. It also happens when I firmly press X, but the noise comes from the back cover (the antenna-box ) and it's because the back cover (top, not the battery cover) is not stuck tight enough (left side, so right side if you're looking from the front). Annoying? Maybe. Deffective? Not really I'll live with it
i have the same issue with the screen, i have done about 20 minutes of "up close and personal" tapping, pushing, etc and it is definately the screen...
not so worrying right now, BUT if it is loose now, how will it be in a few months.
i had this same problem when buying a Nokia a while back, I went through 4 of them sitting in the store and they all had the same problem, so i gave up and bought a different phone.
i wonder how Devicewire will handle this? as i really dont want to, nor can i be without the phone for too long, but obviously i dont want a faulty unit.
Devicewire if you are listening out there can you advise?
So it seems there are a few of us with that issue, on mine it definitely comes from the front part, not the back. I think I'll take it back and try another one, if it has the same problem I'll pass on the Cruise and get a refund, it really isn't very acceptable to have that type of problem on a €500+ device ! I don't remember reading about any such problems with the Touch or Touch Dual, HTC must have skimped on the glue this time around!
I have triesd to reproduce the screen problems, but I do hear anything at all.
Overall I really like the device, notwithstanding the slightly slow graphics when watching video (although MUCH better than my old Samsung SCH-i730).
T
I have it too. I noticed it after putting on the screenprotecor...and i'm suspecting it has somthing to to with it. The protector is really stiff so it may just be it making that noise....in my case at least...
That might come into play I guess, but mine really had a problem, I took it back to the shop and I had a hard time getting the guys to acknowledge it, but one of them had his own Cruise and when I pressed on the side there was no squeaking at all so that sealed the deal. Unfortunately they had no spare unit so I had to settle for a voucher...
I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???
christonge said:
I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???
Click to expand...
Click to collapse
I Have the same problem but it comes from the screen protector, cuz I get some air between the screen and the protect.
OK... but the problem I have is definately not related to the screen protector as it´s still there without it.
No squeaks at all on the Orbit 2 - I wonder if it's confined to the TC case?
I've got the same squeeking thing with the screen, but it really isn't critical. What is really annoying is the knocking sound that the volume slider produces when shaked or just given a little finger punch. What do you guys say?Is yours fixed tight?
Same problem here. But it takes my mind off what the wife's saying when I'm on the phone to her!
Having the squeaking too, as most of you its still there without the protector
anybody get any noises from the d-pad? whenever i press left, it makes a double click (the standard click when you press in any direction, but after that, it seems to stick a little and click again as if it's sticking to something when i press down, then unsticks and makes a click when that happens). it's bugging the crap out of me and it only does it when i press left. if i press left hard, it stops doing it for 30 seconds or so.. it's not as if i spilled soda or anything on it and it is brand spanking new..

Very loose stylus

I know that the stylus is now held into the Sprint TP magnetically, but it is so loose. I've only had the phone for 24 hours and already, I've slightly bumped the stylus whilst talking on the phone only to have it fall out and slide across the room. Who's bright idea was it to have it held in by WEAK magnets? I never had a problem with the stylus falling out with ANY of the 5 HTC devices I've owned in the past.
I wonder if that's a problem with the Sprint version, or even that particular handset... I have a Vodafone UK TP and have no issues whatsoever with the stylus, in fact, I reckon it's the best implementation of a stylus slot I've seen yet.
It's very secure on mine, yet very easy to remove with a gentle push. I tried just now to shake it out, with quite some force, but it wouldn't budge.
SquidgyB said:
I wonder if that's a problem with the Sprint version, or even that particular handset... I have a Vodafone UK TP and have no issues whatsoever with the stylus, in fact, I reckon it's the best implementation of a stylus slot I've seen yet.
It's very secure on mine, yet very easy to remove with a gentle push. I tried just now to shake it out, with quite some force, but it wouldn't budge.
Click to expand...
Click to collapse
Same here with the Fuze. Maybe the OP got a bad unit?
never had the problem, but i did had a unit that has problem with the megnetic latch that was suppose to sense the stylus goin in or out. The latch basically came out of its place and was blocking my stylus from going into the slot at specific angles, I was lucky enough to get a replacement from my service provider. However i did prefer the older stylus sitting method. Had my htc touch for a year plus and still thinks that is much more practical.
No problem here with the HTC TP, the magnet seems to hold the stylus well...I accidentally dropped my TP yesterday when trying to answer a call , the phone was split into 3 parts (battery, cover and the rest)..... the funny thing is that the stylus was still in place .....
Jesus...!!! I hate those ppl who are that careless to drop their £500 phones...
akash_nu said:
Jesus...!!! I hate those ppl who are that careless to drop their £500 phones...
Click to expand...
Click to collapse
I said "accidentally" ......careless ????? .....
Omareo said:
I said "accidentally" ......careless ????? .....
Click to expand...
Click to collapse
Accident = Careless
Just so you know
Omareo said:
No problem here with the HTC TP, the magnet seems to hold the stylus well...I accidentally dropped my TP yesterday when trying to answer a call , the phone was split into 3 parts (battery, cover and the rest)..... the funny thing is that the stylus was still in place .....
Click to expand...
Click to collapse
ouch! that hurts to read.
Hm... my stylus seems to be very good placed. nver had a issue with it. Of course, I did not made the accidentally drop down device test yet...
After I try this metod too, I will report back (loool)!!!!!
Ok guys... I got your message.... I will be very...very careful next time ....

Loose hard buttons?

First post, I have searched but didn't find anything on this in the forum. So I received my Fuze yesterday via mail from AT&T and I have been playing with it and it is a great device. I have noticed that on my Fuze the hard buttons on the bottom seem to move around on the right hand side as if they were loosely connected. I have made a youtube video to show this movement and I am wondering if this is normal for the Fuze/Touch Pro or if mine may be defective. Thanks for any help in advance and I will certainly be using this forum for lots, good community you have here.
http://www.youtube.com/watch?v=7-0JOiBEiWY
16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.
Mine also does it. Never payed attention until you pointed it out. Not too worried about it though.
I'm also not too worried about it myself but just wondering if that is something standard with the device or if only some of them do it? Thanks for the response.
This is certainly faulty. My TP keys move a little bit, but not that much. I am sure yours is buggy. But... I think it is not getting worse because the movement is limited by the frame
My TyTNII/TIlt did the same thing and HTC said this was normal. I just hope they don't decide to make a car, the wheels would fall off any they would tell you it was normal.
I did end up sending a message to HTC to see what they had to say. I'll inform if i get a response.
I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.
kgbeezr1 said:
I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.
Click to expand...
Click to collapse
Same here.. made the worced noise. Really disconcerting, eventually it seems to have filed it's self to the exact fit
Not loose
ECdOc said:
16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.
Click to expand...
Click to collapse
My HTC Fuze (AT&T) does not have loose key on the bottom.
my Fuze is rock solid. It is a perfect fit, sturdy, and held in place.
Looks like your touchpad has a broken screw hole or missing a screw entirely. I definatly wouldn't be satisified with that.
I have checked 2 and both had the loose button panel
HTC responded with:
Thank you for sending your email inquiry about your device.
I understand you have an HTC Fuze with AT&T service and your device may have loose buttons on the right side. I know that this situation can be frustrating when your device buttons do not perform the way you expect. If you suspect the buttons are loose, you should contact AT&T about this issue. They maybe able to exchange or replace the device for you.
Robert, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
Click to expand...
Click to collapse
So I went to the AT&T Store to talk to one of them and to check the phone there and that display phone had the loose buttons. I am going to try to check the rest of the stores. I am going to hang onto mine as it really isnt an issue and I still have the warranty if something goes wrong. Still I would like to get this poll filled out as it is now an interesting thing to me.
I bought mine on 1/27 and it is loose on the right side too
I went through three Fuzes for various different problems. The one I have now has an uneven lower button area...the left side facing up is higher than the right which causes a sharp corner. I was just happy it wasnt worse. If you compare the build quality to the sprint's touch pro there is no comparison, the sprint version is solid, every one I've handled has felt well built and had no problems like this.
Mine does exactly the same, had it for a week, but only noticed it yesterday. Probably not quite as bad as the video tho....
My Kaiser also does it but i'm not worried out that as the button pad is 'encapsulated' by the cover and doesn't any where near like the TP. The other thing I'm not too keen on is the hard qwerty keyboard doesn't feel as robust as my kaiser one either.
This is must disconcerting as I look after my phones really well.....
geirgear said:
My HTC Fuze (AT&T) does not have loose key on the bottom.
Click to expand...
Click to collapse
+1
Other issues though.
Yep, mine has just started to do this
not as severe as yours
my doesn't

How to Repair/Change Stylus Sensor?

I googled and couldn't find any information. My CDMA Touch Pro and my CDMA Diamond both have the stylus sensor, however I can't tell if my newly acquired Fuze has one.
With the CDMA Touch pro, you can actually see a little switch that springs out when the stylus is pulled out. The CDMA Diamond's switch is hidden. I looked at the Fuze and I can't see a switch.
Thanks.
My stylus sensor is physically broken. Has anyone replaced this switch before? Know where to get a spare part?
Stylus Sensor
Yes, the Fuze does have a stylus sensor which would explain the ability for it to turn on from stylus removal and ability to launch the notes application during a call. The sensor is somewhat a little switch, remove the stylus from its silo, take a flashlight/led light and shine it into the silo and you will clearly see a little switch, which I believe should be the sensor.
When I remove my stylus during a call, despite that feature being enabled, the notpad never opens. This is what initially led me to wonder if the Fuze has a sensor at all. I guess mine may be broken.
I took a look down the silo and can't see anything that looks like the switch I see in my cdma touch pro or diamond. Can another Fuze user please tell me how far away form the bottom of the phone the switch is located?
NVM, I found it. It's on the right side of the silo wall with the screen facing down about 2 cm in.
It helps if you slide the battery cover off. The switch is located just below where the battery cover meets the case.
The switch breaks very easily. If you've ever forced the stylus into the silo, you've more than likely broken the switch.
Yes, I examined my silo very carefully and I found the spot where the switch is supposed to be, however it seems it has broken off.
Has anyone ever replaced this sensor?
my is broken too. so I bumping tread
Mine broke the evening I first tried my new Raphael.
I remember a very tiny thingie dropped on the floor but when only 30min later I realized that must have been the notch that operates the switch it was gone.
You can send in your Raphael for warranty but I did not do that as I did not find the hassle (phone gne for 3 weeks at least) to weight against the pro's (working switch).
HTC did not want to ship me a spare notch to fiddle in myself 9wich would be te best/cheapest solution for all.
Stylus Lock
This is the stylus lock switch, see red circled in attached picture.
I think its rather very hard to de-solder & re-solder it.
Recently i lost my Touch - Pro ( MB gone) & i am selling working part for helping others.
If you people are interested i can give you the complete IO part & no need to replace switch.
mailforkrishna said:
This is the stylus lock switch, see red circled in attached picture.
I think its rather very hard to de-solder & re-solder it.
Recently i lost my Touch - Pro ( MB gone) & i am selling working part for helping others.
If you people are interested i can give you the complete IO part & no need to replace switch.
Click to expand...
Click to collapse
i need some replacement on my raph -- pleasecontact me

[Q] The display lights up if the sliding mechanism is even slightly nudged?

Hi, guys, have you noticed that if the right side of the sliding mechanism is slightly nudged, the display lights up? Here is a video:
http://www.youtube.com/watch?v=XNQ1nK3cutY
When answering, please share what phone and keyboard layout do you have.
Same problem with me.. (link)
Personally, I don't like the capacitive buttons.. and I'm becoming increasingly annoyed with the search button!
Also, I don't know if anyone else has this problem..
If my keyboard is slightly moved/nudged, it wakes the phone up. See video..
http://www.twitvid.com/CHP21
Click to expand...
Click to collapse
Oh, that's a relief, I thought I was the only one
Well, that's not a big problem, even if the phone is waked up, it's still locked and goes to sleep again in 3-4 seconds.
This is weird!
Mine's display light up after I slide it past the bottom keyboard row, it can stay locked while I can clearly see the spacebar!
How can the same device act differently like that? mine is a 7 Pro (not an Arrive), and I can see from your video that yours is a 7 Pro too.
hassanselim0 said:
This is weird!
Mine's display light up after I slide it past the bottom keyboard row, it can stay locked while I can clearly see the spacebar!
How can the same device act differently like that? mine is a 7 Pro (not an Arrive), and I can see from your video that yours is a 7 Pro too.
Click to expand...
Click to collapse
If I push the sliding mechanism evenly, with two fingers, mine also lights up after the first row of the keyboard, just like yours. But try to push only the right side...
The screen is triggered based on a magnet I believe. So the amount that the screen must be moved to trigger the screen to come on isn't a precise thing.
Doesn't happen on my Arrive.
Hey, folks, do your phones light up when you divide the two halves?
http://www.youtube.com/watch?v=Yc6zNYu-La8
Please write what phone do you have - HTC Arrive, HTC 7 Pro, QWERTY or QWERTZ kejboard.
Mine doesn't light up if I nudge the right or left side. It also does not light up If split it in half like the above video.
It only lights up when I slide it over the first row of keys.
tiny17 said:
The screen is triggered based on a magnet I believe. So the amount that the screen must be moved to trigger the screen to come on isn't a precise thing.
Click to expand...
Click to collapse
This is correct.
I don't have the manual for that phone. (it's similar to the mechanism shown for the TyTn however www.mikechannon.net or see here to get the general idea http://forum.xda-developers.com/showpost.php?p=2677085&postcount=3 ) HTC tightened their document security and it's almost impossible to get Service Manuals current devices these days.
However, as tiny17 commented, in HTC phones, the sliding keyboard activates "wake-up" by means of a small magnet which is glued onto the inside of the casing. As this moves past the magnet operated switch it wakes up the phone. You will see similar behaviour if you bring a magnet near certain parts of the case and in fact this is a way to locate where the magnet switch is located.
Also, using phone cases that have magnet clasps on them can also operate the switch and wake up the phone when sliding it in and out of the case/pouch.
So technically this is not a fault, but it can be annoying.
Mike

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