Hi All,
I seem to be missing the "Accept all SSL certificates" in the Exchange Active Sync setup on my Note 2 (GT-N8010, Android version 4.1.1 not rooted or modified at all yet)
Am I missing something or is this a Samsung firmware problem and does anyone have a solution as the exchange server I have to use does not have a trusted Root CA?
Thanks in advance for your help.
Sorry for the noise
There was nothing wrong with my note this was a silly mistake. There were problems with the office network and it was erroring for another reason. I was confused because the normal "Accept all ssl certificates" tick box was not there and assumed this was why it was failing to connect.
Turns out it asks if you are happy to accept the certificate after connecting using a dialog.
Sorry for the noise and a silly mistake. admins please delete this thread if appropriate. (couldn't see a way of doing that myself)
Please do not delete.
Even if i accept the certificate the mail app turns on saying that it ccannot connect.
where do the samsung people move the "aacept all certificates" tick
Related
Hi
I've posted in the HD2 forum but had no luck getting to the bottom of the issue so thought I'd see if anyone in here can help!
Up until last week I was able to sync my work emails to my iPhone and new HD2. Then all of a sudden it stopped working. I have tried deleting the accounts and setting them back up again but I get the "Exchange account verification failed" message. I have also attempted to set up the accounts on other phones with no luck so I have ruled out hardware as the issue.
My IT department at work are unwilling to offer ANY assistance as they only support blackberries but they did confirm that no changes were made to my exchange account settings.
I am still able to access my companies OWA site through mvi.xxxxx.net with no issue.
Given the fact that my IT department have not made any changes to my settings I can only assume that OMA is still enabled. I'm led to believe I should be able to check this by typing mvi.xxxxx.net/oma in a web browser and then logging in but I just get "page not found". Our OWA access address is quite different to others I have seen, is there a different test I can carry out to check if OMA is enable bearing in mind that my IT department are refusing to look at any settings for me?!
Also, I know that OMA is still working on at least some of my colleagues accounts as I have been able to set their accounts up on my phone. Therefore, I can't understand why the mvi.xxxxx.net/oma check won't work. Are there any other checks I can carryout?
Is there anything else that could be causing the failed verification of my account?
I've had no isses syncing with my work account for over 18 months and I am now seriously struggling to ascertain what the issue is and its driving me insane!
Any assistance anyonce can offer would be much appreciated.
Many Thanks
After installing CM6, I cannot get my exchange account setup. I get a bad username and password message, but am absolutely certain this information is correct. I know from previous setup experince that this error message can be generic with other problems being the culprit. One difference I see in the setup with CM6 is that there is no option to eave the domain blank/empty. My hosted exchange server service tech support recommends leaving this blank if it fails to sync, however, the "Next" button is grayed out and can't be selected until something is enterred. Don't know if this is causing the problem, but have never had this type of problem with several other handsets and OS's.
gettinback said:
After installing CM6, I cannot get my exchange account setup. I get a bad username and password message, but am absolutely certain this information is correct. I know from previous setup experince that this error message can be generic with other problems being the culprit. One difference I see in the setup with CM6 is that there is no option to eave the domain blank/empty. My hosted exchange server service tech support recommends leaving this blank if it fails to sync, however, the "Next" button is grayed out and can't be selected until something is enterred. Don't know if this is causing the problem, but have never had this type of problem with several other handsets and OS's.
Click to expand...
Click to collapse
I encountered this same problem, and brought it up on the CM6 board without anyone responding. If you do some digging in the "Themes and Apps" section, I created a thread with a hacked Email.apk that eliminates the need for security settings. I just push that to /system/app through adb, and set it up that way. PM me if you can't find it.
Please help! A while ago, i was synchronizing my gmail when wp7 asked me to ipdate and reinput my password. But each time i type in the right password, it says that the password is incorrect! Tried deleteting the account on my phone and putting it back again, still the same. On the browser and also on the desktop, i can log on normally using the same password. Please help
That sounds really strange. I've never had any issues with my gmail accounts.
It sounds like a typo, but since you've tried it several times that may not be the case.
Are you sure you didn't mistype the email address instead of the password?
I know that with the software keyboard, I sometimes hit the key next to the one I want to hit. But I'm sure you already tried typing the password slowly and looking at each letter as you type it.
Yes i'm 100% sure i got them all correct. Tried changing and rechanging the password but still nothing. Also, i tried on my wife's iphone, and it worked perfectly. On the wp7, nothing
Is your Server listed as m.google.com?
Also, did you make sure to check "Server requires encrypted (SSL) connection?
Yes and yes, m.google.com and SSL is checked. Even tried turning my phone off but still nothing
Are you actually using a @gmail.com account, or a corporate account through Google?
i'm using a .gmail.com account. it was working before, but now, nada.
Sounds like a bug.
I heard of someone who experienced something similar. They were able to solve it by connecting to a WiFi network and then setting up their gmail account.
I'm not sure why that solved it for them, but maybe it could help you too.
And it just did. I was connected to 3G when it happened. Connected to my home wifi and it finally accepted my password. Again, i connected to 3G just to confirm it and well ut works now. Thanks for all the help guys. Will drop the wp7 guys an email about this
I just ran into the same issue.
I had changed my gmail password via web interface. then the phone asked for the new password but wouldn't accept it.
I ended up deleting the account on the phone, changing the password at gmail (again) to something different, then readded the account to the phone. In that time period though, I logged onto wifi in order to sync faster.
Would have been nice to have seen this thread earlier...
Gmail on Android persistence challenge credentials bug fix
I found this to be a bug with Gmail account log in failures on Andriod when using 2-step verification. It persistently challenges you for credentials although you have successfully logged into your Google account on another machine via a web browser.
This is the fix I found:
Step 1:
Log into your gmail account on another machine using a web browser.
Go to account settings > 2-step verification > authorising sites > application specific password
Step 2:
generate a password called gmail -android but do not click done.
Step 3:
go to device enter your gmail - andriod application specific password and you will get challenged a further 2-3 times enter the same password (you may have to also enter the CAPTCHA (a security image with distorted letters)).
Step 4:
When you are no longer challenged, try to sync with gmail if you do not get a sign-in error on your device then this has worked and be sure to click done in your your google account settings via your browser on the other machine you used.
Hope this helps to those of you who are suffering from this infuriating Google 2-step verification bug.
Hyp3rzz
I had countless issues with my Gmail account on WM6.x - same as you describe. Would not accept my credentials.
The steps described above solved it for me (having to reset using that captcha thing) but it would keep on re-occuring. Not seen it so far in WP7 though. *touch wood*
I got my Asus Transformer today and it did the 3.1 update. I went to the email app to add my work email which uses IMAP and when I get to the smtp section it won't accept my settings. We tried it on a co-worker's Xoom with 3.1 and it worked fine. In installed the CA certificate via external storage but no luck. Here is the error I get:
Cannot safely connect to server.
(SSL handshake aborted: ssl-0xz851450: Failure in SSL
library, usually a protocol error
error: 140770FC:SSL routines:SSL23_GET_SERVER_HELLO:
unknown protocol (external/openssl/ssl/s23_clnt.c:683
0xad12b3f8: 0x00000000))
Does anyone have any ideas or know a work around for this. I have the settings set to TSL (Accept all certificates) with port 587.
buckeyenwv said:
I got my Asus Transformer today and it did the 3.1 update. I went to the email app to add my work email which uses IMAP and when I get to the smtp section it won't accept my settings. We tried it on a co-worker's Xoom with 3.1 and it worked fine. In installed the CA certificate via external storage but no luck. Here is the error I get:
Cannot safely connect to server.
(SSL handshake aborted: ssl-0xz851450: Failure in SSL
library, usually a protocol error
error: 140770FC:SSL routines:SSL23_GET_SERVER_HELLO:
unknown protocol (external/openssl/ssl/s23_clnt.c:683
0xad12b3f8: 0x00000000))
Does anyone have any ideas or know a work around for this. I have the settings set to TSL (Accept all certificates) with port 587.
Click to expand...
Click to collapse
I have moved your post to the General Forum as it did not belong in the thread you posted it in. Please keep any posts specific to the thread in future.
Mark.
In smtp config, wipe your pre-filled login/password fields, then uncheck authentification request box, then press next. It should work.
Sent from my Transformer TF101 using XDA Premium App
same problem here
damn, same problem here. I need to authenticate to my smtp server, so wiping user/pass is not an option.
Any news on this ?
Thanks,
--
Rémi
SMTP problem
Also facing this issue, works fine on my Galaxy 2.3.4 but not on 3.1 on Asus EEE TF.
Same problem here. My HTC Legend connects to my SMTP mail server just fine, but Honeycomb does not...
I don't think it's an Asus problem, it's a more widespread Honeycomb problem with SSL/TLS.
Interesting to note: Worked on my Iconia with 3.0, and continued to work after updating to 3.1 until I needed to change my password. Now it's like it doesn't save the TLS + port setting (I use a custom port.)
I have this problem, too.
I createt an issue on the android-bug-tracker.
http://code.google.com/p/android/issues/detail?id=19109
Hit the yellow star to get this issue fixed sonner than later.
I had this problem too with pop3 account, all I need too do is to delete the login and the password then uncheck the authentification button. If you just uncheck the button it won't work. I guess it's the same for imap.
Tried that already unsuccessfully.
Like @rhaaa I need the user/pw for authentication.
Under the SMTP settings screen make sure the 'Require Sign-in' is checked on and then clear both the Username and Password fields and then uncheck the 'Require Sign-in' box.
It should work after that.
AcIdC0R3 said:
Under the SMTP settings screen make sure the 'Require Sign-in' is checked on and then clear both the Username and Password fields and then uncheck the 'Require Sign-in' box.
It should work after that.
Click to expand...
Click to collapse
Still getting the same error as the OP. Third party programs seem to work fine, just the default email program causing issues. Any help would be appreciated.
The Android issue 19109 (not allowed to post links) says it's fixed but not released. As I understood it has been fixed in the email app. (And I didn't follow Android development closely but the source code of Honeycomb is still hidden, right? So there is no way to fix that?)
That's quite annoying. I just got a Transformer and almost the most essential thing does not work. (Actually I bought the thing for my wife for web and mail :-()
Does anyone know workarounds or alternatives? K9 is nice on my phone but it's not very nice on a tablet.
Asus android 3.2 smtp fix
Hello,
I found the following solution on the WEB; this is the only good solution today :
Think I got it!!
--------------------------------------------------------------------------------
Brian,
I think I worked it .... Went through all the setup again (as you described) but on the OUTGOING SETTINGS I deleted the username and password before unticking the box for secure sign in - that is, delete what's there and then uncheck the box - and it worked.
Screen displays something like
Secure Check-in (with box ticked)
Username [email protected]
Password ***********
Delete both so it looks like
Username
Password
and then uncheck the tick from Secure Login
I also changed the PORT from the one presented (587 I think) to the one I normally use 25 so you'd need to do that as well.
I've got some email notifications in and sent myself a test email that came through. I hope this works for you. Let me know.
Vincent
pascalbriand said:
Hello,
I found the following solution on the WEB; this is the only good solution today :
Think I got it!!
--------------------------------------------------------------------------------
Brian,
I think I worked it .... Went through all the setup again (as you described) but on the OUTGOING SETTINGS I deleted the username and password before unticking the box for secure sign in - that is, delete what's there and then uncheck the box - and it worked.
Screen displays something like
Secure Check-in (with box ticked)
Username [email protected]
Password ***********
Delete both so it looks like
Username
Password
and then uncheck the tick from Secure Login
I also changed the PORT from the one presented (587 I think) to the one I normally use 25 so you'd need to do that as well.
I've got some email notifications in and sent myself a test email that came through. I hope this works for you. Let me know.
Vincent
Click to expand...
Click to collapse
Im glad you found that solution in your searching but I did post the exact same fix about 3 months ago here on xda lol
Mark.
Workaround / possible solution
Using STARTTLS instead of SSL/TLS works. This is for connecting to smtp.office365.com. Hope it helps others like me.
Ok guys so when I go to a website to check my webmail I get a certificate error. It doesnt matter what phone, computer, or tablet I use.
h t t p s ://webmail.pottsvilleschools.org/owa/
I have tried to install the certificate and it works but still get the issue. Problem is I am trying to setup my phone to check my email and it always says there is a certificate error. But on my Ipad or my wifes android it tells me there is also a certificate error the first time I try to sync but from then on it syncs fine. Almost like it ignores there error one I say ok. Why will WP7.5 not ignore this problem? Or at least off a solutions? You guys have any ideas on how I can get this to sync? I know there is an issuse with the certificate not matching the web address. But beyond fixing the actual certificate are there any other options?
Thanks
Same as myself, ipod syncs with exchange no problem, my WP7 wont.
I had this fault and another guy online found the fix for it.
1. Remove the current OWA account from your phone.
2. Install the certificate again.
3. Reboot phone.
4. Add the OWA account again.
That worked for me. Without the reboot it gave the error you have now.
systems_uk said:
I had this fault and another guy online found the fix for it.
1. Remove the current OWA account from your phone.
2. Install the certificate again.
3. Reboot phone.
4. Add the OWA account again.
That worked for me. Without the reboot it gave the error you have now.
Click to expand...
Click to collapse
I just tried what you said but I still get the certificate error. Crazy stuff
I had the error the first time. Had to export the certificate from my computer, emailed it to my gmail account, opened it on the phone and then the error went away.
Can't sync contacts though with the OWA Exchange server. Ended up exporting my exchange contacts to a CSV and importing them into Gmail so all my phone numbers show up through that account. It's sloppy but it'll work.
Still get a error
"There is a problem with the certificate for ******. Contact a support person or your service provider.
Error code :80072F0D"
So if this cant be done hwo can I go about geting the certificate fixed? Would the admin know how to do that? Hes not very smart. Mostly lazy. haha
I think your admin or IT should be able to know how or where to go to get this fixed. The other option is to ask if there is an exchange activesync server you can tie into for this email account.
skelow said:
Ok guys so when I go to a website to check my webmail I get a certificate error. It doesnt matter what phone, computer, or tablet I use.
h t t p s ://webmail.pottsvilleschools.org/owa/
I have tried to install the certificate and it works but still get the issue. Problem is I am trying to setup my phone to check my email and it always says there is a certificate error. But on my Ipad or my wifes android it tells me there is also a certificate error the first time I try to sync but from then on it syncs fine. Almost like it ignores there error one I say ok. Why will WP7.5 not ignore this problem? Or at least off a solutions? You guys have any ideas on how I can get this to sync? I know there is an issuse with the certificate not matching the web address. But beyond fixing the actual certificate are there any other options?
Thanks
Click to expand...
Click to collapse
You probarbly need the root certificate of the issuing CA for the phone to recognize the certificate chain. As far as I can see, yours is self-signed, so there is no certificate chain.
Simply importing a copy of the self-signed certificate does not work on your phone (been there). WP7 obviously does not have the certificate stores like Windows, or it puts them in the wrong one.
If you have the knowledge I would advice to go for CACert.org certificates. They are free (your protected systems need renewal every 6 months though), and your good to go when installing the CACert root certificate.