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I'M PISSED...!!!!!!!

Once again Verizon pulls another dousche bag move... As I posted earlier in a thread; I spoke to a Verizon representative about the infamous popping and squealing noise occurring during my phone calls... he spoke to me for approximately 2 minutes, diagnosed the problem as a speaker/ hardware issue, confirmed my shipping address and told me that they were replacing my Droid charge with the Samsung galaxy nexus. I might add that I upgraded my shipping to overnight as soon as he told me this, lol. Anyways... around 9:00 pm this evening I received a call from a different Verizon Rep. Saying that there was a misunderstanding with the warranty exchange and that they would be sending a refurbished Droid charge my way... wtf!!! Lol.. I do looooove my charge but I was so excited that I almost had a nexus... [email protected]#.... sh*%... pi$$... bal$#... Verizon never ceases to amaze me... hahahhaha
Sent from my SCH-I510 using XDA

stebomurkn420 said:
Once again Verizon pulls another dousche bag move... As I posted earlier in a thread; I spoke to a Verizon representative about the infamous popping and squealing noise occurring during my phone calls... he spoke to me for approximately 2 minutes, diagnosed the problem as a speaker/ hardware issue, confirmed my shipping address and told me that they were replacing my Droid charge with the Samsung galaxy nexus. I might add that I upgraded my shipping to overnight as soon as he told me this, lol. Anyways... around 9:00 pm this evening I received a call from a different Verizon Rep. Saying that there was a misunderstanding with the warranty exchange and that they would be sending a refurbished Droid charge my way... wtf!!! Lol.. I do looooove my charge but I was so excited that I almost had a nexus... [email protected]#.... sh*%... pi$$... bal$#... Verizon never ceases to amaze me... hahahhaha
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
Call back and demand a nexus ask to speak to the manager that is deception
Sent from my Galaxy Nexus using xda premium

ztkryan said:
Call back and demand a nexus ask to speak to the manager that is deception
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Indeed....! I will be calling in the morning for further explanation from a manager...
Sent from my SCH-I510 using XDA

That's some BS, I would definitely get in touch with a manager and not get off the phone till you get the nexus.
Sent from my Galaxy Nexus using xda premium

Chaotic Peace said:
That's some BS, I would definitely get in touch with a manager and not get off the phone till you get the nexus.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yeah keep pushing it. I love my replacement nexus.....fyi battery life is horrible!
Sent from my Galaxy Nexus using XDA

You might not get a nexus but you can talk them into a Rezound. Way better IMO

I called into VZW last night trying to get a Nexus replacement myself. I've dealt with the squealing/chirping/popping for months now. It hasn't been a big problem, since I mainly use bluetooth, where it hadn't been happening. Well, lately it's starting to happen via bluetooth also. So that (and the phone constantly thinking it's in a car dock) put me at the end of my rope.
Call in, get the rep, talk for a bit... get offered a warranty replacement Charge. I continue to complain, citing the many stories offered here and on other sites about people getting 5, 6, or more replacement Charges with the same problem. I'm offered an LG Spectrum. They wouldn't budge, saying they were doing me a favor, since they don't offer different models until after the second replacement. "Luckily", my SIM card replacement apparently counts as my first. So, I'm now waiting for my "new" Charge, which should arrive Friday. Once I get that all set up, I guess I'll give it a few days for the inevitable screeching to happen, and then be back on the phone with Verizon.
I don't understand why they would offer me a Spectrum (faster stock CPU, better camera, etc), but not a Nexus. Really, the only pluses (on paper) for the Nexus are a better screen and better software.

What's the best way to get a replacement? Is there a special department or is it just customer service?

Just got off the phone with Tier 2 support. Sending me a free replacement Nexus but I did have to pay $45 for the back and battery, but not a bad replacement for the Charge. Plan on going with the GSIII in March when I am due for an update. I will miss the Charge, it was a great phone, but look forward to not hearing the annoying popping and cracking sounds while on phone calls.

Last night I went through the repair/tech center for the screech/pop on voice phone calls (then found this thread and a few others).
VZW is shipping a refurb D. Charge, which I should have tomorrow. Can't say I'm excited to be getting refurb hardware, but I do understand VZW's need to operate a business, and handing out inventory that they can easily sell for top dollar (i.e. Nexus) is understandable. As opposed to providing refurb hardware, which is what the warranty covers.
I will state, that I won't go 10 months enduring issue swith an EOL phone like I just did, so here's to hoping the refurb works properly, or I'll be on the horn quickly this time.

wpgibson said:
I will state, that I won't go 10 months enduring issue swith an EOL phone like I just did, so here's to hoping the refurb works properly, or I'll be on the horn quickly this time.
Click to expand...
Click to collapse
I'm in the same boat. I got in a short Twitter discussion with VZWSupport this morning (apparently they scraped one of my tweets where I mentioned VZW). They're "confident" that the replacement will fix my problem. After the stories I've read here (and androidforums.com, droidcharge.net, etc, etc), I'm not as confident as they are.

wpgibson said:
Last night I went through the repair/tech center for the screech/pop on voice phone calls (then found this thread and a few others).
VZW is shipping a refurb D. Charge, which I should have tomorrow. Can't say I'm excited to be getting refurb hardware, but I do understand VZW's need to operate a business, and handing out inventory that they can easily sell for top dollar (i.e. Nexus) is understandable. As opposed to providing refurb hardware, which is what the warranty covers.
I will state, that I won't go 10 months enduring issue swith an EOL phone like I just did, so here's to hoping the refurb works properly, or I'll be on the horn quickly this time.
Click to expand...
Click to collapse
You need to tell them that you want to speak to Tier 2. Then say it is a known software issue and not a hardware issue as the last FP1 firmware should have resolved the issue. Then tell them you do not want a refurb and if you do get one and it has the same issue, you will have a very angry customer on your hands. Don't be an ass though, but be firm. That is what I did when I called them. They also got Samsung on the line who was not aware of any issues with the Charge. Go figure....

So i called Verizon back last night after work, i spoke with a different manager from a different branch ( previous branch was greenville, SC ) i explained the whole story of what was happening and that i was not impressed with the way my warranty exchange went through... He then politely apologized for my inconvenience but told me since my refurbished charge is on its way that there is nothing he could do unless i get the phone and Im having similar issues again... Well i let him know how pissed i was.. Then hung up on him.. Lol. Needless to say, ill be calling them the day i get my refurbished charge to get another phone, idc if i have the issue or not, Im bound and determined for that nexus.. Hahahah
Sent from my SCH-I510 using XDA

They diagnosed my popping / squealing problem as a hardware issue as i stated in an earlier post. Got my refurbished charge in the mail to find out they sent me the same hardware version... Lol. First call i made squealed to the point that my sister hung up on me.. Lol.. Called Verizon and they have started a service tag, diagnosing the problem as a network issue now. Every call that squeals i have to dial ### after it so they can monitor the calls so that there engineers can "tweak" the network... Haha... ****ing jerk offs... Just give me a new phone already"!!!!!!!!!
Sent from my SCH-I510 using XDA

Epic.....
Sent from my SCH-I510 using XDA

stebomurkn420 said:
They diagnosed my popping / squealing problem as a hardware issue as i stated in an earlier post. Got my refurbished charge in the mail to find out they sent me the same hardware version... Lol. First call i made squealed to the point that my sister hung up on me.. Lol.. Called Verizon and they have started a service tag, diagnosing the problem as a network issue now. Every call that squeals i have to dial ### after it so they can monitor the calls so that there engineers can "tweak" the network... Haha... ****ing jerk offs... Just give me a new phone already"!!!!!!!!!
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
Tell them that's not acceptable you need a phone that works the network not working is not your problem
Sent from my Galaxy Nexus using xda premium

ztkryan said:
Tell them that's not acceptable you need a phone that works the network not working is not your problem
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Do you think i should wait for them to find out its not the network, or should i call and complain immediately...?
Sent from my SCH-I510 using XDA

stebomurkn420 said:
Do you think i should wait for them to find out its not the network, or should i call and complain immediately...?
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
Immediately if it's a network problem tell them your not paying for their service to be a Guinea pig demand a phone that makes calls without issue
Sent from my Galaxy Nexus using xda premium

ztkryan said:
Immediately if it's a network problem tell them your not paying for their service to be a Guinea pig demand a phone that makes calls without issue
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Ill be calling first thing in the morning... As it is 1 in the morning... Lol.. That's what i feel like... A guinea pig, ### kiss my a$$... the bad part is that i have two droid charges on my plan, i have to convince them too replace both.. Haha
Sent from my SCH-I510 using XDA

stebomurkn420 said:
Needless to say, ill be calling them the day i get my refurbished charge to get another phone, idc if i have the issue or not, Im bound and determined for that nexus.. Hahahah
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
People are *****ing about the Nexus too (screen scratches easily, poor battery life, spotty/fluctuating signal, etc). Why are you so determined to get that phone?

[Q] On 2nd RMA from screen blobs, should I keep bothering AT&T/Samsung?

So, I RMAed my Skyrocket due to the dreaded AMOLED blobs that Samsung can't seem to get rid of. Mine were somewhat OK when I originally got the phone, but 7mos later they're quite noticeable in some spots. In addition, the screen has that vertical "brushed metal" look to it that's also a pain in the ass.
I got my RMA on Monday, and it had the same damn problem. To top it off, it had a horizontal line on it. However, it didn't have the "brushed metal" effect as bad as my original. Instead, it had what looked like little dust clouds on it.
Naturally, I was pissed. I called AT&T once more, got another RMA (priority shipping included for free!), and got it this morning. Now, it has more spots, a faint brushed metal effect, but no giant blobs or dust clouds. On a more interesting note, the DSLR picked this up as being amber and not green.
So, should I try rolling the RMA dice again, or just going with #3?
EDIT: Got replacement #3 today. It has the same problem, and it's worse than the others! I'm beginning to wonder if this is all pointless.
EDIT 2: Replacement #4 arrived. Same crap, different phone. Not only that, I learned that I have essentially maxed out my AT&T warranty after 4 RMAs. Gotta love that. Going to try Samsung in the morning.
EDIT 3: Replacement #5 has been sitting on my desk for 15 days and I just bothered looking at it. Same problem, getting it DOAed again.
I'm not even bothering with uploading a photo.
EDIT 4: Finally had time for Replacement #6. It doesn't look TOO bad, so I'm thinking that I'll probably go with it. Thoughts, anyone?
Seriously, has anyone gotten better results with these phones?

Keep trying I promise you won't get a perfect one but you can get one a wee better
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

Currently on the phone with AT&T setting up RMA 3. Apparently I've reached the limit on open RMAs, so the CSR is seeing what she can do about it.
LOL.

Got the 3rd replacement today. Lo and behold, it has the same problem! To top it off, it's worse than replacement 2! Calling AT&T again to get another.

It's an ongoing issue with the display. Remember the devices they are sending you are not new they are refurbished.
You can get a brand new SR and it will have blobs on it, just pick the best one and keep it.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Yea, I'm beginning to think the best thing to do is just that. Hopefully the next one will be at least OK.

specter07 said:
It's an ongoing issue with the display. Remember the devices they are sending you are not new they are refurbished.
You can get a brand new SR and it will have blobs on it, just pick the best one and keep it.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
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Click to collapse
Guess I'm just lucky again. What are those things and why do you guys have them?
Sent from my SGH-I727 using Tapatalk 2

mindmajick said:
Guess I'm just lucky again. What are those things and why do you guys have them?
Sent from my SGH-I727 using Tapatalk 2
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Click to collapse
The AMOLED screens have a defect, presumably due to the mass-production of the screens. They get darkened "blobs" at low ambient and backlight levels. They have a tendency to grow. Thus, I'm trying to find the best one I can.
In other news, I got replacement #4 today! It has the same problem. Not only that, 4 open RMAs seems to temporarily lock AT&T's warranty system, and now I have to interface directly with Samsung. Lovely.
God, I hate this kind of crap Samsung lets happen to their devices.

Just looked at Replacement #6. It seems to look OK, so I'll probably go with it.
Thoughts, anyone?

hmmwhatsthisdo said:
Just looked at Replacement #6. It seems to look OK, so I'll probably go with it.
Thoughts, anyone?
Click to expand...
Click to collapse
Ask for a new phone. It is unacceptable that a customer on a contract would be dissatisfied for that long.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

mine has two very small ones on it but i can only see it if i use voodoo display and turn the filter way down.

hmmwhatsthisdo said:
Just looked at Replacement #6. It seems to look OK, so I'll probably go with it.
Thoughts, anyone?
Click to expand...
Click to collapse
Demand a note2 or s3.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

I had to RMA 2 of them, the third one started randomly rebooting itself during calls. I got a hold of warranty replacement and explained to them that this was the third one, and I was not happy, of course they offered to send me a replacement S2 Skyrocket, and I told them NO, I wanted something else. They of course couldn't / wouldn't do it.
They sent me on to a different version of customer service and explained to them everything that happened and I told them that I would not accept another one due to the failure rate. They offered me a new phone, told me I couldn't have an iPhone or Note, but any of their other phones was acceptable. I asked for a garnet red GS III. 24 hours later I had a brand new GS III sitting on my desk. I have not had ANY issues with the S III.
OH and side note, they let me keep the GS II Skyrocket instead of sending it back in. I sent it in to Samsung and they sent me a brand new one back, and so far not a single issue with it either, however it just sits on the desk at home waiting to be used. I decided to keep it as a back up in case the S III had an issue.

Lol I always wondered what the **** those were!
Sent from my Transformer Prime TF201 using XDA Premium HD app

2nd Faulty Replacement, Now what?

Hey guys,
Time for a little advice. I have the HTC One XL on ATT, and began to notice sever screen rippling on the sides and middle of my device. So, naturally, I called warranty and had it replaced. That replacement came back with screen ripples worse than the original device. So I called again, and they overnighted a second replacement. Just came in this morning. 3 dead pixels, and a prominent ripple effect along the left side of the device towards the middle.
I've heard stories about getting it switched for another device, but is that even possible? What are your guy's thoughts?

http://forum.xda-developers.com/showthread.php?t=1839514
from my HTC One XL using Tapatalk 2

Try getting 10 replacements before getting one halfway decent. I have to admit tho that AT&T is good with sending out replacements no questions asked.
P. S. How bout we let mods do their job instead of us trying to do it for them. Just sayin'.
Sent from my One X using XDA Premium HD app

SkizzMcNizz said:
Try getting 10 replacements before getting one halfway decent. I have to admit tho that AT&T is good with sending out replacements no questions asked.
P. S. How bout we let mods do their job instead of us trying to do it for them. Just sayin'.
Sent from my One X using XDA Premium HD app
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Click to collapse
They're definitely good at sending the replacements, no lies there. Only problem is that they're defective upon arrival.. Which isn't good at all.
I don't want them to keep sending replacements if they're all going to be broken, ya know?
P.S.- I thought that since this was more of an issue and advice kind of thing, that maybe general would be a good idea? Not exactly asking a direct question. I've been on XDA for a while, I know the rules.

HTC_Phone said:
They're definitely good at sending the replacements, no lies there. Only problem is that they're defective upon arrival.. Which isn't good at all.
I don't want them to keep sending replacements if they're all going to be broken, ya know?
P.S.- I thought that since this was more of an issue and advice kind of thing, that maybe general would be a good idea? Not exactly asking a direct question. I've been on XDA for a while, I know the rules.
Click to expand...
Click to collapse
Well unfortunately they send out nothing but refurbs, you just gotta keep going until you get a good one.
They used to let you walk into a store and exchange your broken device for a brand new one. Not the case anymore.
Sent from my One X using Tapatalk 2

superchilpil said:
They used to let you walk into a store and exchange your broken device for a brand new one. Not the case anymore.
Click to expand...
Click to collapse
If you happen to have a AT&T Device Support Center near you, I believe they will swap it out for you right there: http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=raRvhaTUUJr
Its not official policy to let you switch to a different phone. But I've heard of cases where they will do it, if you've gone through several bad refurbs, and b1tch loud enough at the right people. Having multiple lines, long time customer etc. helps also.
I think the One X is fundamentally a good phone, and HTC makes good hardware. As mentioned before, its probably a matter of the fact that you are getting refurbs and not new ones. Its a bit odd that you have had 3 phones with the exact same issue. Maybe the screens get damaged when they fix the phones and re-assemble them?

redpoint73 said:
If you happen to have a AT&T Device Support Center near you, I believe they will swap it out for you right there: http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=raRvhaTUUJr
Its not official policy to let you switch to a different phone. But I've heard of cases where they will do it, if you've gone through several bad refurbs, and b1tch loud enough at the right people. Having multiple lines, long time customer etc. helps also.
I think the One X is fundamentally a good phone, and HTC makes good hardware. As mentioned before, its probably a matter of the fact that you are getting refurbs and not new ones. Its a bit odd that you have had 3 phones with the exact same issue. Maybe the screens get damaged when they fix the phones and re-assemble them?
Click to expand...
Click to collapse
Device Support Center is 6 hours away unfortunately
That was my thought. When I got my One X new, it wasn't having the screen issues. Then they started appearing. So I called and got the replacement.
Granted, I know that all screens are going to flex if you press on them. That's just a given. But the One X (As told by HTC themselves) should not have as severe flex as I've been getting on all 3 devices. That isn't right.
I guess I'll call and see. We have 3 lines on the plan right now, and my family has been on ATT since it was called Cingular. So I'll see what happens. three phones just doesn't cut it when they all break
EDIT: Just got off the phone. They're sending a third replacement overnight. If this third one doesn't work, they're giving me a free make/model change. Hopefully this replacement is good though, I love the One X

HTC_Phone said:
They're definitely good at sending the replacements, no lies there. Only problem is that they're defective upon arrival.. Which isn't good at all.
I don't want them to keep sending replacements if they're all going to be broken, ya know?
P.S.- I thought that since this was more of an issue and advice kind of thing, that maybe general would be a good idea? Not exactly asking a direct question. I've been on XDA for a while, I know the rules.
Click to expand...
Click to collapse
Right. That's what I was saying. The poster above my first post is not a mod.
Sent from my One X using XDA Premium HD app

The reason why it happens is probably because you're getting refurbs which are basically returned devices that were only checked to see if they turned on and did not have major damage.
I would press for constant replacement until you get a perfect device.
Sent from my Inspire 4G using xda app-developers app

Hunt3r.j2 said:
The reason why it happens is probably because you're getting refurbs which are basically returned devices that were only checked to see if they turned on and did not have major damage.
I would press for constant replacement until you get a perfect device.
Sent from my Inspire 4G using xda app-developers app
Click to expand...
Click to collapse
Right? I called today and they said it was ridiculous that I've been getting defective replacements. The guy said he's gonna send me one more, and if it's broken that he'll give me a free make/model change.

HTC_Phone said:
Right? I called today and they said it was ridiculous that I've been getting defective replacements. The guy said he's gonna send me one more, and if it's broken that he'll give me a free make/model change.
Click to expand...
Click to collapse
So when do you get your replacement??

max63094 said:
So when do you get your replacement??
Click to expand...
Click to collapse
Just got my third one today. All three were defective. So we'll see what happens tomorrow when AT&T calls me and I'll see which phone they're gonna let me get.

HTC_Phone said:
Just got my third one today. All three were defective. So we'll see what happens tomorrow when AT&T calls me and I'll see which phone they're gonna let me get.
Click to expand...
Click to collapse
One x+?
Sent from my One X using Tapatalk 2

superchilpil said:
One x+?
Sent from my One X using Tapatalk 2
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Click to collapse
Who knows? I'm gonna ask for the One X+, and see if they'll let me go that route. But who knows honestly. But there's a good chance I'll be leaving the One X unfortunately :/

HTC_Phone said:
Who knows? I'm gonna ask for the One X+, and see if they'll let me go that route. But who knows honestly. But there's a good chance I'll be leaving the One X unfortunately :/
Click to expand...
Click to collapse
See I would demand that phone or have them send me replacements until I get a good one
Sent from my One X using Tapatalk 2

superchilpil said:
See I would demand that phone or have them send me replacements until I get a good one
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
That's my plan. Demand the One X+, or even the GSIII if I have to. But I will not take another refurbished phone. The guy says a free make/model change was in order if this 3rd device came faulty, which it did.

HTC_Phone said:
That's my plan. Demand the One X+, or even the GSIII if I have to. But I will not take another refurbished phone. The guy says a free make/model change was in order if this 3rd device came faulty, which it did.
Click to expand...
Click to collapse
I had something similar happen to me but I have a replacement center near by so I wouldn't of left until I got a good phone
Sent from my One X using Tapatalk 2

This is why I refuse to get anything refurbished. I'd rather spend extra money for something that wasn't previously screwed up..
Who wants to bet that these refurbs he's been getting were previously ICJ bricks... Anyone?
Sent from my HTC One XL using xda app-developers app

HTC_Phone said:
Device Support Center is 6 hours away unfortunately
That was my thought. When I got my One X new, it wasn't having the screen issues. Then they started appearing. So I called and got the replacement.
Granted, I know that all screens are going to flex if you press on them. That's just a given. But the One X (As told by HTC themselves) should not have as severe flex as I've been getting on all 3 devices. That isn't right.
I guess I'll call and see. We have 3 lines on the plan right now, and my family has been on ATT since it was called Cingular. So I'll see what happens. three phones just doesn't cut it when they all break
EDIT: Just got off the phone. They're sending a third replacement overnight. If this third one doesn't work, they're giving me a free make/model change. Hopefully this replacement is good though, I love the One X
Click to expand...
Click to collapse
They told me they would do the same and at the time the only phone that was close was the sgs3 but they said I couldn't have that one. They gave me a choice of like 3 old phones. I was pretty pissed.
Sent from my HTC One X using XDA Premium HD app
---------- Post added at 03:53 PM ---------- Previous post was at 03:44 PM ----------
Hunt3r.j2 said:
The reason why it happens is probably because you're getting refurbs which are basically returned devices that were only checked to see if they turned on and did not have major damage.
I would press for constant replacement until you get a perfect device.
Sent from my Inspire 4G using xda app-developers app
Click to expand...
Click to collapse
+1
After 10 replacements not one was in "good" condition until the one I have now. But now that I think about it the more I can see the reason this one also was returned by someone and just sent back out by AT&T without checking or fixing it. It's extremely laggy at times for no apparent reason even after a factory reset and rom change and the vibration rattles pretty loudly. I never can notice a difference with the custom kernels set to 2.1ghz. Seems the same as 1.5. Those seem to be the major things. I wasn't looking for those problems tho.
The problems the other phones had were mostly screen and build problems. Overheating also.
Anyways, that's why I left AT&T and now use Straight Talk and buy my phones straight up and unlocked.
Sent from my HTC One X using XDA Premium HD app

SkizzMcNizz said:
They told me they would do the same and at the time the only phone that was close was the sgs3 but they said I couldn't have that one. They gave me a choice of like 3 old phones. I was pretty pissed.
Sent from my HTC One X using XDA Premium HD app
---------- Post added at 03:53 PM ---------- Previous post was at 03:44 PM ----------
+1
After 10 replacements not one was in "good" condition until the one I have now. But now that I think about it the more I can see the reason this one also was returned by someone and just sent back out by AT&T without checking or fixing it. It's extremely laggy at times for no apparent reason even after a factory reset and rom change and the vibration rattles pretty loudly. I never can notice a difference with the custom kernels set to 2.1ghz. Seems the same as 1.5. Those seem to be the major things. I wasn't looking for those problems tho.
The problems the other phones had were mostly screen and build problems. Overheating also.
Anyways, that's why I left AT&T and now use Straight Talk and buy my phones straight up and unlocked.
Sent from my HTC One X using XDA Premium HD app
Click to expand...
Click to collapse
Who knows what this guy will say. The One X is a high quality phone. I guess it all depends on the rep you get because I've heard reports of people getting credit on their account, and a guy got the GS3. But I won't settle for anything less than the One X

AT&T $100 Trade-in Promotion Starting

I just wanted to post this for all of you considering getting a new phone on AT&T, such as the One, S4, Blackberry, etc. According to what I have read, it looks like AT&T is starting a promotion tomorrow that will give an instant $100 or more credit toward a new phone of your choice when you trade in your old working smart phone, ( 3 years old or less). This may help in the decision making process for many people.
http://www.cnet.com/8301-17918_1-57582180-85/at-t-trade-in-drops-galaxy-s4-htc-one-others-to-$99/

not sure if its worth returning the gs4 and re-buying it again using a trade in.... when i could sell the trade in phone for 200 on CL and making my phone free....

I do have a old captivate... I wonder what condition does it have to be in?
Sent from my Galaxy S4

delete

I got $160 for my og note. The Sales Rep kept doing something on her tablet and my phone keypad til she got $160. paid like 86 bucks for my s4.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

It is true. It starts tomorrow May 1st. Bring in any smartphone 3 years and newer in working condition, no cracked screens, etc. and receive $100 towards the purchase of a smartphone $199 or more.
Sent from my SAMSUNG-SGH-I337 using xda premium

I'm starting to hate AT&T even more. I recently tried to get an early upgrade (60 days away) & was turned down over the phone. It really pissed me off since I've been a long time customer in good standing. Pissed me off so much, I've been considering going to TMO & now they do this to me. Hopefully this last for more than 30 days since they won't budge unless im within 30 days or less.

Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.

deblas66 said:
Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.
Click to expand...
Click to collapse
So re-lock and unroot it?

You can probably sell the phone for way more on eBay or some other places. It's not worth giving it to att.

delete

Took in my 2 year old gs2 and picked up 100 off the s4. Just reverted to stock from aokp. Dont think it was worth the hassle of selling on ebay.
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does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?

bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.

bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium

AllTheWay said:
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium
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Click to collapse
phjnky said:
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.
Click to expand...
Click to collapse
Thanks for the quick responses, I really appreciate it and am glad I'll be able to at least get something for it. Thanks again

Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)

switters1 said:
Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)
Click to expand...
Click to collapse
I wouldn't think its necessary based on my experience this morning. They just checked to see if it lit up when turned on.

Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app

dray said:
Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
They check the imei/serial number on them. You can check on the website and see if it will work.
https://tradein-program.att.com/home.php5#top

Sep 29th - Not released yet

Anyone notice this did not show up on Amazon today as promised?

Covered already in this thread. I know it's easy to miss when there are so many threads and posts in this sub-forum!

clipcarl said:
Covered already in this thread. I know it's easy to miss when there are so many threads and posts in this sub-forum!
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Normal,, the thread title and subject are absolutely not about the release date ....

I emailed them and this was their reply:
"Unfortunately the release for this device has been delayed a little. It should be released within the following weeks. We apologize for the long wait and appreciate your patience."

Within the following weeks is extremely vague a timeframe. It could mean 2 weeks from now, 3 weeks from now, or next week. Which one? I'm certainly not banking on next week of course. Dual SIM with good specs at good price point is why I'm still with it, disappointed and all.Still nervous about software updates considering the company's reputation.
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Maybe they are waiting for a Marshmallow release. Tgat would hedge the lack of updates issue for a year or so, but I think the odds are slim to none

I would love it if Marshmallow were the real reason, eh? I surely don't bet on it. There have been two other things cited-something about software and something about the quick chargers. So who really knows why. When it comes to updates, one thing that also counts is bugs and fixes, staying on top of things like that. Asus is decent with that with their Zenfone. In the short time I had mine, I had regular firmware updates.
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I think I'll be still getting this phone. The bang/buck is just too big to ignore.
Even if I keep it stock, I think I'll be happy.
I'd like to still use Android Pay, and I don't think anyone's found a way to use it w/ a custom ROM (I could be wrong, but I haven't seen it).
I highly doubt they're holding out for Marshmallow, that's another 3-5mos of work in all reality...

Pure XL release delay
Blu posted on their Facebook page last week that the phones are ready to ship, but that they are waiting on the phone chargers from their vendor. Also state they'll post a release date update this week.

I don't want to spend another $300 on top of this phone, but that new Windows XL phone w/ Continuum is spiffy!
1st time I thought I would want a Windows phone too...

Matty77 said:
I don't want to spend another $300 on top of this phone, but that new Windows XL phone w/ Continuum is spiffy!
1st time I thought I would want a Windows phone too...
Click to expand...
Click to collapse
same and then I remember how buggy my wife's 1020 was. i actually like the OS but the apps have been subpar. gotta have those gapps.

DrBrick said:
same and then I remember how buggy my wife's 1020 was. i actually like the OS but the apps have been subpar. gotta have those gapps.
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Click to collapse
True that
Windows echo system and applications will just never catch up. Example black berry.
Sent from my MT2L03 using Tapatalk

Agreed. I switched to Windows for a little while just to test it out and while I mostly liked it, I still ultimately prefer Android. My credit union doesn't have a Windows app and the mobile browser in my Windows phone didn't work correctly on their site so I couldn't do my banking so there were some quirks. Things like that but it still was mostly a decent phone that I might still use as my second line for the time being until I can get a good dual SIM phone.I'm using a not all that great but so so Alcatel go phone right now along with my trusty Note 3.
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there is a page on Amazon now: https://www.amazon.com/gp/product/B01612PVV8/ref=ya_st_dp_summary
---------- Post added at 06:07 PM ---------- Previous post was at 06:06 PM ----------
Some people on Twitter say they ordered even though the page says temporarily out of stock. we'll see what happens. . . i'm going to wait for now.

How can it be out of stock when it was never in stock? I'm holding off anyway because of an LTE concern that I brought up in another thread. I also would opt to wait until they came in stock anyway. And then if I saw that the LTE band that is missing is confirmed as not one near my house, I don't know, I MIGHT still consider this phone. I was looking forward to it delay and all until I read a review that it is missing support for an LTE band. (on both AT&T and T-Mobile for that matter. I'm on AT&T) I mean, I want proper coverage if I'm outlaying the $$$$. So then again, maybe I still would bypass it as I expect full LTE if it is being promoted as such. Will have to see how that unfolds.
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I might get this as a backup phone. If anything I'll return it if I don't like it. Amazon is the best when it comes to stuff like that.
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I already figure that I'd least get phone reception just fine, (my 4G backup Alcatel go phone on second line is serving that purpose currently just fine and isn't LTE of course) whereas on the Zenfone2 because of the second SIM only being 2G, that part did in fact make a difference and I couldn't even use the second SIM for calls. This is why I'm being fussy. I'm sure the Pure XL will give strong phone coverage so I'd probably be okay there, but I do still hold to wanting my full LTE access and I want to see if this gets addressed. I mean, I want LTE for data usage when I'm in non WIFI areas. First though this phone has to actually be out in actual use so we can find out already!
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I put my pre-order in anyway as I have been running tests on LTE bands in my area assessing the concern I have with not having Band 5 for it, and my area doesn't seem to use Band 5 anyway, so I'm willing to take the gamble. No idea though of a shipping date.
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People's phones are being shipped now of course and some have them now. Mine is now due for delivery Thursday 10/22. Gold is currently in stock. Grey is available for pre-order. No word yet on the black one.
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