Hello,
My Desire S froze when updating Skype 2 weeks ago.
Removed battery. Phone stuck on HTC logo.
Went to bootloader for hard reset. When hard rest chosen phone freezes.
Went to recovery, phone starts recovery. Black screen, green icon. Then goes dark. Starts to vibrate 6-7 times. Then remains off. Battery out, battery in. Back to HTC logo again.
Laptop recognized phone when plugged in with fastboot mode. Under device manager (win 7) "HTC phone".
I bought the phone in Thailand, but am now in Philippines where there is no HTC repair center.
I managed to find RUU_Saga_HTC_Thailand_1.35.1113.2_Radio_20.28d.30.0805U_3805.04.02.01_M_release_183327_signed
Which matches my phone. However when trying to install the rom, the above app freezes on "restarting bootloader". I've left it there for over an hour.
I've tried ADB, but it's not picking up the phone.
I'm guessing either of the above can't load, as the phone is S-on.
But I cannot go S-off as I can't get the phone to boot, or any of the above software to find the phone. Again, windows is picking up that there's a HTC phone plugged in.
I've tried everything I know, and am at my wits end into thinking the phone is finished.
Can anyone help with something I may have overlooked, or have a suggestion to bring this back to life?
Thanks
It's most probably a hardware problem. There's a high chance that your phone's emmc chip is fried when u remove the battery. it's common in htc due to the phone design. My phone encountered same thing 2 weeks ago. sent for repair and they change the mainboard. I was lucky they ignored that my phone was S-on(warranty voided)
I was thinking hardware last week after everything was failing. But as it was still booting to fastloader, and being picked up via usb was holding out hope it might just be the s-on preventing me from putting on a new rom. And not a mainboard gone.
Flying back to Thailand for the warranty would cost the same as buying a new phone ...
If taking a battery out when a phone is frozen fries a mainboard on HTC ... I doubt I will buy one again.
Looking at Galaxy 2. But also having doubts due to wifi reports and overheating screen. Can't afford another dud smartphone.
If anyone's got anything else to get this thing up to see if the mainboard is indeed dead, or it's something else, do make a suggestion please!
I have same problem like this before and it's really pain in the a#$. Also, there is one HTC service center here in the Philippines, check it out on HTC site.
Sent from my HTC Desire S using XDA App
Thanks MarlX
Yes, I've been in touch with HTC repair center in Manila via phone and email. I've been waiting for reply for over one week now!
I'm not in Manila, which would mean using fedex to send it up to them. Then bank transfer to pay for repair and shipping back.
If it is the Motherboard that's gone, all the above will probably cost more than a new phone
But I won't know until HTC Manila actually bother to reply!?!
so what was the Problem is it becoz of Skype?
no,this problem happens if you pull the battery out when installing apps
the emmc chip is probably dead,if so you need to send it for warranty or replace the emmc chip yourself
Well unfortunately, when updating the skype app, the phone froze. As in no buttons working, phone getting hot etc.
What else is there to do but take the battery out?
Either way, to have a "premium" phone like the HTC Desire S, burn out a chip, or indeed have a popular app causing it to brick etc is simply not good enough.
More over the support center refusing to reply back.
It simply means they've lost another customer.
The phone, when working, was wonderful. Looking at the Galaxy S 2 today, by all accounts a "better" phone, and it was sad. As, for me, the HTC Desire S was much more preferable.
Except of course for it's 6 week lifespan ... bad customer care etc
Just to bad that you did not bought it here. My phone died two months ago (used it only for a month), sent it to the store and they've sent it to service center (in Manila). Had to wait for a month for them to fix it. Motherboard issues I think. Good thing I still have warranty.
Sent from my HTC Desire S using XDA App
DDesires said:
Well unfortunately, when updating the skype app, the phone froze. As in no buttons working, phone getting hot etc.
What else is there to do but take the battery out?
Either way, to have a "premium" phone like the HTC Desire S, burn out a chip, or indeed have a popular app causing it to brick etc is simply not good enough.
More over the support center refusing to reply back.
It simply means they've lost another customer.
The phone, when working, was wonderful. Looking at the Galaxy S 2 today, by all accounts a "better" phone, and it was sad. As, for me, the HTC Desire S was much more preferable.
Except of course for it's 6 week lifespan ... bad customer care etc
Click to expand...
Click to collapse
yeah,this is really bad
but mine has been working for 3months without any problem,& the customer support here is good
if you dont mind voiding the warranty you can buy a eMMC & replace it yourself
if you do so you wont get this problem again
refer this thread for more info
There is software "hard" reset option. Instead of pulling the battery out, press all hardware buttons together (vol up, vol down, power button) and phone will reboot. I said this many times before in many topics: never pull out your battery when the phone is on. I learned it the hard way.
Sent from my HTC Desire S using Tapatalk
kartkk said:
if you dont mind voiding the warranty you can buy a eMMC & replace it yourself
if you do so you wont get this problem again
refer this thread for more info
Click to expand...
Click to collapse
Thanks kartkk. I wouldn't know where to begin with the physical replacement of the eMMC chip. Not even sure I can buy one around here.
I might call HTC Thailand and ask if I can send it to them via DHL or the like.
Numline1 said:
There is software "hard" reset option. Instead of pulling the battery out, press all hardware buttons together (vol up, vol down, power button) and phone will reboot. I said this many times before in many topics: never pull out your battery when the phone is on. I learned it the hard way.
Sent from my HTC Desire S using Tapatalk
Click to expand...
Click to collapse
maybe you should ask HTC to write that in big red writing on the back of their batteries as they start to reach burn your finger stage when the phone freezes.
Or maybe copy Nokia's hardware which is near on indestructible.
Quite simply, I am not a phone tech person. I'm a simple end user.
I've not had a problem taking a battery out of other phones.
Again, if taking a battery out of a phone kills it when it freezes, then quite simply the phone is not good enough. Or, if it is likely to. Then, again, in big writing for simple folk like me, big red writing on the battery saying
"don't take this out, even if it starts to feel like it's going to melt"
BTW if anyone can point me to a step-by-step on how to determine if the eMMC chip is fried or not, I would appreciate it.
I read the above link. But don't know how to get to that stage!
Apologies I see he was connecting via adb-shell. I've tried connecting via adb and it's not seeing the phone....
Which I think is half the problem.
DDesires said:
maybe you should ask HTC to write that in big red writing on the back of their batteries as they start to reach burn your finger stage when the phone freezes.
Or maybe copy Nokia's hardware which is near on indestructible.
Quite simply, I am not a phone tech person. I'm a simple end user.
I've not had a problem taking a battery out of other phones.
Again, if taking a battery out of a phone kills it when it freezes, then quite simply the phone is not good enough. Or, if it is likely to. Then, again, in big writing for simple folk like me, big red writing on the battery saying
"don't take this out, even if it starts to feel like it's going to melt"
Click to expand...
Click to collapse
try searching on ebay for sandisk mmc (or any other brand just dont get the same one used on the DS)
its always dangerous to pull the power from any device which works like a pc even in a pc pulling the power out while the device is on can harm the hardware &/or software i know many people who damaged their pc from pulling the plug while its on
Best to my knowledge it was an emmc chip that was recommended to be replaced. Not an MMC.
While removing "power" abruptly from any electronic device is not recommend, one is sometimes left with no choice. Complete device freeze, no buttons working etc.
There is also a destine difference between a PC and a mobile phone. Though, it must be said from my point of view: today's Android phones, are very reminiscent of old windows 95/98 OS's in terms of stability and hardware issues.
Hi guys,
I have TF and the power button got broken when I noticed that the bezel was slightly displaced. I just pressed on the edges and everything got fixed. However, the power button was pushed in and I didn't know the reason. I couldn't send my TF back to the company cuz I opened it to check the problem (silly me). I tried to fix it but apparently the button was actually broken. I thought of getting needed parts to fix the power button myself but I don't know where I can get them.
Any idea how can I fix the power button?
Thanks in advance
Doesn't matter if you took it apart, they will still repair it for a price - you wouldn't get a free repair anyway even if you didn't open it as it was physically damaged, rather than a fault of the device.
You can still power it on by plugging it into a power source
Agree. I also am sure they'll fix it for a price. I believe they would call it CID. Customer Induced Damage. Even if you got it that way, there's really no way to prove otherwise. Which is why whenever I ship an RMA I take a bunch of pictures and a statement I did so with the RMA paperwork. So far it's worked well.
Hey you all! The last couple weeks i had an issue with a couple Infuse mobos i have in here. Did everything i can on hand to try to repair the infamous reboot loop on my Infuse but had no success. The thing is that i even applied UnbrickableMod to one of them thinking that may solve it and had no luck. If you try the JIG it will get into download mode but it will reboot again.
Guess what???? I found the trick, the issue is something very common on the Samsung Galaxy Captivate, the Power Button! Yeah! Just like that, what i did was that i took one of the 2 motherboards i had with that same issue and removed one of the volume buttons in it, and replaced the Power Button on the other non working motherboard, It was my only hope. And it worked!!!!!!!!!! . So i think i will help a bunch of people in here because ive read many people trying to solve this exact same issue.
So if someone knows where they sell those power buttons i will be very happy because so far i had no luck on Ebay or any other place where they sell those buttons. There you have the solution for your problem, if you can find a place to send it to be replaced do so. I have the tools and the skill set to do it on mines so i just need somewhere to buy the Button. If someone knows please post it in here so i can order it........
enelyam said:
Hey you all! The last couple weeks i had an issue with a couple Infuse mobos i have in here. Did everything i can on hand to try to repair the infamous reboot loop on my Infuse but had no success. The thing is that i even applied UnbrickableMod to one of them thinking that may solve it and had no luck. If you try the JIG it will get into download mode but it will reboot again.
Guess what???? I found the trick, the issue is something very common on the Samsung Galaxy Captivate, the Power Button! Yeah! Just like that, what i did was that i took one of the 2 motherboards i had with that same issue and removed one of the volume buttons in it, and replaced the Power Button on the other non working motherboard, It was my only hope. And it worked!!!!!!!!!! . So i think i will help a bunch of people in here because ive read many people trying to solve this exact same issue.
So if someone knows where they sell those power buttons i will be very happy because so far i had no luck on Ebay or any other place where they sell those buttons. There you have the solution for your problem, if you can find a place to send it to be replaced do so. I have the tools and the skill set to do it on mines so i just need somewhere to buy the Button. If someone knows please post it in here so i can order it........
Click to expand...
Click to collapse
Is it just that the button is stuck down? If that's the case then you could probably take the phone apart and just clean that button (space around it) so that it no longer gets stuck...never taken an infuse apart so I have no idea if that would work...but I did take my vivid apart today and changed the color of the capacitive buttons cause there was nothing for me to flash and I was going through withdrawals lol
I'll keep a look out for those kind of spare parts tho and ill let you know if I find any
Sent from my HTC PH39100 using xda app-developers app
Well M8, that could be a good idea. The problem is that at least on my phone the button felt just fine. Like i said, i did that as the very last option, but it worked. So it means that the power button someway, somehow is givin up. Maybe its a good idea to clean it. But for the moment im looking for those power buttons so i can replace the ones on the mobo i took the one i used. And now i need 2 of them at least(the volume button and the power button).
Just a thought, if you guys have a JIG, an easier solution can be applied, you can just desolder the power button out. And from there on, anytime you need to power on the phone you just have to insert the jig for a second and the phone will power on like that. Thats of course way better than having the phone acting like its bricked.... Just be careful when desoldering that you dont mess with the soldering points in case you find a button to replace it.
EDIT: The battery should be inside the phone when doing so, its not like when youre trying to get the phone on download mode!
Here ya go...
enelyam said:
Hey you all! The last couple weeks i had an issue with a couple Infuse mobos i have in here. Did everything i can on hand to try to repair the infamous reboot loop on my Infuse but had no success. The thing is that i even applied UnbrickableMod to one of them thinking that may solve it and had no luck. If you try the JIG it will get into download mode but it will reboot again.
Guess what???? I found the trick, the issue is something very common on the Samsung Galaxy Captivate, the Power Button! Yeah! Just like that, what i did was that i took one of the 2 motherboards i had with that same issue and removed one of the volume buttons in it, and replaced the Power Button on the other non working motherboard, It was my only hope. And it worked!!!!!!!!!! . So i think i will help a bunch of people in here because ive read many people trying to solve this exact same issue.
So if someone knows where they sell those power buttons i will be very happy because so far i had no luck on Ebay or any other place where they sell those buttons. There you have the solution for your problem, if you can find a place to send it to be replaced do so. I have the tools and the skill set to do it on mines so i just need somewhere to buy the Button. If someone knows please post it in here so i can order it........
Click to expand...
Click to collapse
Hey man- Just wanted to give you this link on a place I found to buy the buttons- kinda at a steep price but hey. I have a question though. soon as I disconnected the power button on mine it stopped the loop and started acting normal (as normal as it can with no power button). So I made an attempt to solder on the new one. Guess what- I think i did something wrong or am a beginner at soldering because I still cant get it to turn on. Can you give me a quick go around on soldering one of these power buttons or is you maybe have a youtube tutorial?
Thank you!
---------- Post added at 09:34 PM ---------- Previous post was at 09:21 PM ----------
enelyam said:
Hey you all! The last couple weeks i had an issue with a couple Infuse mobos i have in here. Did everything i can on hand to try to repair the infamous reboot loop on my Infuse but had no success. The thing is that i even applied UnbrickableMod to one of them thinking that may solve it and had no luck. If you try the JIG it will get into download mode but it will reboot again.
Guess what???? I found the trick, the issue is something very common on the Samsung Galaxy Captivate, the Power Button! Yeah! Just like that, what i did was that i took one of the 2 motherboards i had with that same issue and removed one of the volume buttons in it, and replaced the Power Button on the other non working motherboard, It was my only hope. And it worked!!!!!!!!!! . So i think i will help a bunch of people in here because ive read many people trying to solve this exact same issue.
So if someone knows where they sell those power buttons i will be very happy because so far i had no luck on Ebay or any other place where they sell those buttons. There you have the solution for your problem, if you can find a place to send it to be replaced do so. I have the tools and the skill set to do it on mines so i just need somewhere to buy the Button. If someone knows please post it in here so i can order it........
Click to expand...
Click to collapse
go to this address below but where it says DOT or SLASH just put the actual thing. Because im so new it wont let me put links in.
mobiletechvideos.mybigcommerce (((DOT))) com ((SLASH))) samsung-infuse-4g-power-button-repair/
hey guys
i just take the power button off but still I'm in boot loop i can't stay in download mode even when using usb jig,after seconds it restarted again, when i pull battery in its turn on bye it self, i can't go in recovery mode at all,but with combination key can go in download mode but up volume key won't work to continue to download mode and restart again, i checked the volume keys they work. every thing just end with restart. as i told u i take off power button key but still restarting.
can u pls help me
i don't know what is the problem, is it hardware or software problem?!
My power button got stuck. The phone boot loops and immediately starts again when I put the battery back in.
I followed instructions from this forum to remove the back case, cleaned with contact cleaner, removed the external (black) power button. It's still stuck, without the case on and without the external power button in place, the phone still immediately turns on and boot loops with when the battery is put on.
It's out of warranty, AT&T told me in the nicest possible terms that I should buy a new phone at nearly full price and chuck the old one in the trash, though the rep was nice enough to give me a sim card that can fit in an old iphone I had.
Has anyone had any luck paying Samsung to fix similar issues, or any hardware issues whatsoever? I suspect Samsung too would be more interested in forcing me to buy a new phone rather than replacing a single button.
Lastly, if no company will take my money to fix it, has anyone had any experience fixing it themselves? I sprayed contact cleaner into and around the button to no avail. I did not try removing the circuit board itself or opening up anything further.
From this teardown, I can't really see where the button is or if it's anything that can be opened up or replaced. I have no experience replacing electronic components anyway and have no idea where I would order one anyway.
interkin3tic said:
My power button got stuck. The phone boot loops and immediately starts again when I put the battery back in.
I followed instructions from this forum to remove the back case, cleaned with contact cleaner, removed the external (black) power button. It's still stuck, without the case on and without the external power button in place, the phone still immediately turns on and boot loops with when the battery is put on.
It's out of warranty, AT&T told me in the nicest possible terms that I should buy a new phone at nearly full price and chuck the old one in the trash, though the rep was nice enough to give me a sim card that can fit in an old iphone I had.
Has anyone had any luck paying Samsung to fix similar issues, or any hardware issues whatsoever? I suspect Samsung too would be more interested in forcing me to buy a new phone rather than replacing a single button.
Lastly, if no company will take my money to fix it, has anyone had any experience fixing it themselves? I sprayed contact cleaner into and around the button to no avail. I did not try removing the circuit board itself or opening up anything further.
From this teardown, I can't really see where the button is or if it's anything that can be opened up or replaced. I have no experience replacing electronic components anyway and have no idea where I would order one anyway.
Click to expand...
Click to collapse
did u try to repeadetly "mash" the button, it might unstick
did you read all the links in the 1stop sticky on the issue
if no luck, get a quote for a repair, tell then you already know its a problem with the power button
[INFO] Skyrocket randomly restarts/bootloops and/or vibrates at 2 second intervals ...... possible sticky power button and solution
[INFO] Another thread with a bootloop problem possible sticky power button and solution
[INFO] Video of Skyrocket randomly restarts and vibrates at 2 second intervals ....sticky power button
[INFO] PIC OF POWER BUTTON ONCE PHONE IS TAKEN APART.... help for sticky power button
[INFO] PROCEDURE FOR FIXING POWER BUTTON .... help for sticky power button..... By saluja04
So I just did this.
My phone was dead. A paperweight. It in its coffin, its box.
Until I received a message from one awesome person who told me I can still save my phone.
Basically, what I did was wipe out my recovery and wipe a lot of other stuff using TWRP recovery and using format data and advanced options.
My phone wouldnt even charge so I gave up hope.
Then I received an awesome message from an awesome person who explained how I could still access my bootloader and guided me through this guide as to how I can flash in a stock OS- https://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
So I told my brother to charge his phone, and then took mine apart. and then took his apart. then used his battery to turn on my phone and flash the image. I did it.
then I turned my phone on and it got stuck at the google screen. Similar to the problem the first time around.
I turned it off and tried to charge it and thankfully I could. So it wasnt as bad.
So I flashed again and this time we got to another screen. Still google but a better animation.
It was taking too long to load so I turned it off and then on again.
And voila. One of the quickest boot ups I've had with the Nexus 5.
So that's how you do it. I'm not 100% sure if this is the right place for this and I apologise for the rantish style of this post but I am so happy about this.
There was a casualty though. My brothers phones power button was broken. Meaning I could only turn it off once and I wouldnt be able to turn it on unless I fix the power button.
I have not been able to fix the power button because the inner power button is broken. I,e I think it needs to be soldered back on. So thats one phone which died in order to save another.
I could look for help with someone in my family who knows how to solder stuff on and see what we can do.
Does anyone know any way I could get away with this without soldering?
even if it means I can only use the power button once. As in like, if there's any way I could turn on my phone, even just once, but then I dont need to solder?
I can keep my phone charged all the time after that...
The power button to turn it on is a very cheap piece... Think about a 2 USD 10 pcs.. buy it on eBay and take the mobo to any place that could do the job (take the old button apart and put the new one) it's sounds like a big deal but it's not
Good luck mate
Sent from my HTC One_M8 using Tapatalk
joepastillas01 said:
The power button to turn it on is a very cheap piece... Think about a 2 USD 10 pcs.. buy it on eBay and take the mobo to any place that could do the job (take the old button apart and put the new one) it's sounds like a big deal but it's not
Good luck mate
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
Thanks man
I opened it up and the power button seems fine. Its just been separated from the motherboard so it needs to be soldered on so idk why I would need to buy a new power button.
I have no experience with soldering stuff so yes I am going to take it to a shop and ask the guy to repair it.
Still recommend to get a new power button, you'll have to go to a shop and ask somebody to do the job, it's better to do it with a brand new button
Sent from my HTC One_M8 using Tapatalk