Hi guys,
I have TF and the power button got broken when I noticed that the bezel was slightly displaced. I just pressed on the edges and everything got fixed. However, the power button was pushed in and I didn't know the reason. I couldn't send my TF back to the company cuz I opened it to check the problem (silly me). I tried to fix it but apparently the button was actually broken. I thought of getting needed parts to fix the power button myself but I don't know where I can get them.
Any idea how can I fix the power button?
Thanks in advance
Doesn't matter if you took it apart, they will still repair it for a price - you wouldn't get a free repair anyway even if you didn't open it as it was physically damaged, rather than a fault of the device.
You can still power it on by plugging it into a power source
Agree. I also am sure they'll fix it for a price. I believe they would call it CID. Customer Induced Damage. Even if you got it that way, there's really no way to prove otherwise. Which is why whenever I ship an RMA I take a bunch of pictures and a statement I did so with the RMA paperwork. So far it's worked well.
Related
Hi,
My transformer has the power button which is terribly hard to press.
I was hoping it would have turned softer after some usage, but 1 month after, the power button is has hard to press as the first day.
Is that normal?
I' like to avoid RMA the tablet: it is perfect ( no light bleeds...)
Thanks for your suggestions
I just found this app https://market.android.com/details?id=cz.destil.fixbrokenpb to replace power button with volume for switch on... It will limit power button usage to the strict minimum (unfortunately I cannot totally switch off or reboot with it).
It will allow waiting before rma the device, hoping asus assistance getting more expertise in operating on such devices
wis38 said:
Hi,
My transformer has the power button which is terribly hard to press.
I was hoping it would have turned softer after some usage, but 1 month after, the power button is has hard to press as the first day.
Is that normal?
I' like to avoid RMA the tablet: it is perfect ( no light bleeds...)
Thanks for your suggestions
Click to expand...
Click to collapse
If it feels like it's alot of trouble then it's probably broken. - If you're within a retailers return policy then act on it ASAP.
Otherwise, do a RMA because that's not normal and app should not be required to simply ignore the matter. Cross your fingers you get a newer hardware version during the RMA process
I think you already know the answer but want someone reconfirm what you should do so I'm suggesting that you do an RMA because you shouldn't settle for less.
Thanks.
Unfortunately I'm out the 30 day policy, but I'll try asking Amazon anyway (never knows).
Otherwise I'll go for an rma.
BTW, does anyone knows how much time takes for an rma in France?
wis38 said:
Thanks.
Unfortunately I'm out the 30 day policy, but I'll try asking Amazon anyway (never knows).
Otherwise I'll go for an rma.
BTW, does anyone knows how much time takes for an rma in France?
Click to expand...
Click to collapse
When I modded my tablet I noticed the button can *easily* get mis-aligned. It is a simple plastic cap with trim edge. If you push it at an angle (e.g. sideways) it can slip a little sideways resulting in this problem. It also has a slot in the center (behind button) to align, if yours has been bad since day 1 it might have slipped out of the slot, too.
When I re-assembled my tablet I put the side with buttons together first after carefully realigning and my buttons worked great.
I think this can be a common issue. If I was you, I would try using a pencil eraser to grip the button and slide back into position. It can be easily fixed by someone with skills & tools to disassemble and reassemble the tablet.
Whatever choices you make.... good luck
Bob Smith42 said:
When I modded my tablet I noticed the button can *easily* get mis-aligned. It is a simple plastic cap with trim edge. If you push it at an angle (e.g. sideways) it can slip a little sideways resulting in this problem. It also has a slot in the center (behind button) to align, if yours has been bad since day 1 it might have slipped out of the slot, too.
When I re-assembled my tablet I put the side with buttons together first after carefully realigning and my buttons worked great.
I think this can be a common issue. If I was you, I would try using a pencil eraser to grip the button and slide back into position. It can be easily fixed by someone with skills & tools to disassemble and reassemble the tablet.
Whatever choices you make.... good luck
Click to expand...
Click to collapse
My power button has a strange behavior: whem i push it, i clearly hear the click (not as loud as the volume one, but button here is smaller and finger is all over the button), but nothing happens.
Tablet is covered by warranty, so i'll avoid opening it: let me try the chance with Amazon, then the standard procedure with Asus.
It's just a pity: no light bleeds, no speaker problem, mic working, display perfect, just fixed the flash perfs...
I do hope rma will not break anything.
This is why I love Amazon
I wrote to Amazon this morning and... SURPRISE!
They replied they apologize for my problem, and an order is underway for a new tablet with shipping for tomorrow morning
Then I've the postage paid for returning the defective unit within 30 days...
This is why I buy almost everything from Amazon
Great service!
Yes, I also had the power button stop working. And, to make matters even better, I got into CWM (or CMW or whatever) to tried to put stock OS back on and got STUCK there. No power buttton, no ability in CWM to go to Backup menu to reflash stock, and no ability to reboot from the main menu!
The power button is cheap, cheap, cheap; you may have trouble getting it fixed if you've rooted (because rooting kills the warranty) and can't reflash stock.
Very disappointed with ASUS on this issue.
I searched the forums for this issue, but seems like no one else has experienced this yet..!? I'm not sure how it happened, but just 2 days ago, my power button stopped responding. In other words, no matter how much pressure I put on it, or how long I hold it, my tablet will not turn on or wake up from sleep..! I'm not even sure how it happened. I just left it near on the floor propped up near my night stand earlier this week and the next morning I noticed I had a tough time turning my tablet on... (However, I did notice before this that sometimes my power button was way too sensitive and would ask if I wanted to power off the tablet, when all I did was press it for a second to put it to sleep. Guess, that was signs of eminent failure?)
And it's definitely a hardware and not a charging problem, since I can make my tablet turn on by removing it from the dock for a few secs and then reconnecting it, but obviously this is not acceptable. And other than that I don't know how else to turn it on...
I bought my tablet from Amazon, so I can't take it back to any store. Has anyone here had this problem before and tried to repair it themselves? Or has anyone at least tried to send their tablets in for repair to ASUS after unlocking the bootloader, rooting and loading a custom ROM? How did that go for you?
Any advice or suggestions would be appreciated.
amazon has a superb return policy - at least here in germany - should be no prob in the US - just call them so they open a RMA for you - or send it to asus directly.
good luck
cheers
power to the button
d0ubl3_d1zzl 3 said:
I searched the forums for this issue, but seems like no one else has experienced this yet..!? I'm not sure how it happened, but just 2 days ago, my power button stopped responding. In other words, no matter how much pressure I put on it, or how long I hold it, my tablet will not turn on or wake up from sleep..! I'm not even sure how it happened. I just left it near on the floor propped up near my night stand earlier this week and the next morning I noticed I had a tough time turning my tablet on... (However, I did notice before this that sometimes my power button was way too sensitive and would ask if I wanted to power off the tablet, when all I did was press it for a second to put it to sleep. Guess, that was signs of eminent failure?)
And it's definitely a hardware and not a charging problem, since I can make my tablet turn on by removing it from the dock for a few secs and then reconnecting it, but obviously this is not acceptable. And other than that I don't know how else to turn it on...
I bought my tablet from Amazon, so I can't take it back to any store. Has anyone here had this problem before and tried to repair it themselves? Or has anyone at least tried to send their tablets in for repair to ASUS after unlocking the bootloader, rooting and loading a custom ROM? How did that go for you?
Any advice or suggestions would be appreciated.
Click to expand...
Click to collapse
My power button was giving me the power off / restart reboot which had been driving me crazy. Took the back off and investigated. The actual power button mechanism is flimsy and not well put together. After attempts with tape, with brief success the reboots returned. Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Buster99 said:
amazon has a superb return policy - at least here in germany - should be no prob in the US - just call them so they open a RMA for you - or send it to asus directly.
Click to expand...
Click to collapse
jennies said:
..Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Click to expand...
Click to collapse
Thanks for the input, guys. Glad to hear I'm not the only one and that it seems to be something I can try and fix on my own... I was mostly worried it was well known problem and ASUS wouldn't repair the devices that were tampered with or had unlocked bootloaders, but looks like they may not be thoroughly checking that. And my return window from Amazon expired in late June, so I figured it wasn't worth going through them anymore, but I've never had to that before, so I'm not sure...
jennies said:
My power button was giving me the power off / restart reboot which had been driving me crazy. Took the back off and investigated. The actual power button mechanism is flimsy and not well put together. After attempts with tape, with brief success the reboots returned. Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Click to expand...
Click to collapse
What kind of tape did you use?
Got the Power Button Working...
trevor7428 said:
What kind of tape did you use?
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Click to collapse
I just pulled off the back (it has pressure pins, so i just use my nails, 'bcuz i don't have the plastic tool..), the Power Button is a 'lil switch, the top metallic part is held to the bottom part by a transparent piece of tape, if its not centered, just carefully remove it and place in the center.. If it the tape have enough glue to hold it back, You can use to same piece of tape to hold it back together.. If not, You can use a standard hmm (don't remember the name..) transparent tape to do the job... Hopefully the button keeps in place for while....
Hi all I was wondering whether any other people on here have been suffering with a temperamental power button with their HTC ONE S?
Below are my symptoms whether the rear top cover is on or off. HTC also sent me a replacement cover but I still have the same symptoms so think it could be hardware related.
Press power button from sleep mode and:
Wakes sometimes*
Doesn't wake sometimes*
Sometimes screen ghosts quickly and sleeps again
Wakes and then sleeps
Press from awake and:
Sometimes stays awake*
Sometimes sleeps
Sometimes sleeps and wakes again
Holding power button does nothing with the cover on or off. It will either sleep straight away or sleep then wake. It will not give me power options or screen shot function.*
I have heard of Nexus power button issues but anyone with a One S experienced anything similar?
If you still have warranty replace it while you can
Sent from my HTC VLE_U using xda app-developers app
Thanks for the reply. Yes it is still in warranty so will have to send it for repair
Your service provider doesn't do warranty exchanges?
Sent from my HTC VLE_U using xda app-developers app
better to have it exchanged rather than sending it for a repair.
its a QC thing.
HTC have offered to repair it, I've only had the phone for 4 or so months although I'm 14 months into my contract. I originally had a SE xperia arc s but it had to be sent away for repair, they gave it back still having problems so replaced it. This also had problems so phones4u offered to repair this one but I refused and eventually got them to agree to replace the phone with an HTC one s. Now I'm having problems with this and they are bound to tell me they will only repair it.
Umm, don't know where's the limit to resurrect an old thread... . Also sorry about maybe a bit too long text, I suck at being concise
Anyways, I have the same symptoms on my phone. I have found several threads with the same problem, but here's just a bit of information I couldn't find elsewhere.
In short: I believe the power button goes deeper in its notch behind the SIM tray than it is supposed to go and the contact to motherboard becomes misaligned. i.e. the switch itself that is right next to motherboard, this has nothing to do with the back cover.
I conclude this, because I noticed that my power button doesn't protrude as much as it used to - and then it stopped working altogether. I was on a plane when this happened, so I was forced to do this little experiment:
I removed the back cover and lifted the power button just a little bit (maybe 0.5 - 1mm or so) - and it started working again! But only for a while, as in regular use the power button goes deeper again over time and loses contact. The button moves very easily in my case, so don't use force - maybe your power button issue is caused by something else, and the glue (if there ever was some) is still intact. Lifting it it might come loose even if it wasnt - or worse, you might break the power button mechanism!
If you can lift the power button (mechanism behind back cover) and it helps, you have the same issue as I do. Please do tell here, maybe this is a common defect. Of course, if your phone is under warranty though, maybe its wiser to take it back to the store before fiddling with the switch .
Or, maybe it's supposed to reside as deep in it's notch as it goes, but there's some oxidation happening in the contacts / MB; lifting it causes the contact to be in position where there's less oxidation. But as my phone is < 6months, I believe there shouldn't be that much oxidation yet (maybe after five years or so it could be expected) - I've never moisted the phone or anything like that. Also since my memory tells me my power button used to protrude more when it was new, I believe some glue (or plastic) has failed.
Cheers!
---------- Post added at 11:04 PM ---------- Previous post was at 10:06 PM ----------
Actually, now that I've found this:
@3:19- It seems in the video that the power button is soldered to the motherboard. Mine is definitely loose, but does work (if not all the way in). So you might NOT want to pull the switch module after all.
Thanks for your input.
The new back cover made no difference to my issues with the power button. I spoke to phones4u who were reluctant to change the phone but after a short conversation telling them how many faulty phones I've had on this contract they soon agreed to swap the phone with a new one.
As you'd expect new one works fine. I believe it was definitely a faulty power switch on the phone.
I was carrying my TF700T in my bag recently safely in its cover while I was in Liverpool to do some shopping when I slipped on something that some idiot left on a floor in a shopping arcade that I didn't notice.
As a result, I dropped my bag and hurt myself quite a bit, but not too badly.
At first, I was worried that I'd damaged my TF700T even though it was in a cover and in my bag as well, but it seemed to work fine, but now I have a serious problem.
Basically, the power button seems to be sticky when trying to shut the screen down temporarily to save power and if I push it, sometimes it reboots the device itself instead.
Fortunately, I have insurance so I can hopefully get it fixed by my insurance provider, but I just wanted to know if when I dropped my bag with the TF700T in it, could it have somehow caused the power button to become the way it is or not?
borgmanjayce said:
I was carrying my TF700T in my bag recently safely in its cover while I was in Liverpool to do some shopping when I slipped on something that some idiot left on a floor in a shopping arcade that I didn't notice.
As a result, I dropped my bag and hurt myself quite a bit, but not too badly.
At first, I was worried that I'd damaged my TF700T even though it was in a cover and in my bag as well, but it seemed to work fine, but now I have a serious problem.
Basically, the power button seems to be sticky when trying to shut the screen down temporarily to save power and if I push it, sometimes it reboots the device itself instead.
Fortunately, I have insurance so I can hopefully get it fixed by my insurance provider, but I just wanted to know if when I dropped my bag with the TF700T in it, could it have somehow caused the power button to become the way it is or not?
Click to expand...
Click to collapse
Can be the power button has been damaging so that sometimes it stays pressed to restart seems to indicate this. Actually the power button is very sensitive and has been damaged and it is possible that promptly closes. I would do it inspected the ASUS technical service and replace it.
also you can change it but it`s not easy although you can do, googles and see some video about....
morgan39 said:
Can be the power button has been damaging so that sometimes it stays pressed to restart seems to indicate this. Actually the power button is very sensitive and has been damaged and it is possible that promptly closes. I would do it inspected the ASUS technical service and replace it.
also you can change it but it`s not easy although you can do, googles and see some video about....
Click to expand...
Click to collapse
It sounds like you're right in that the power button has been damaged somehow and I have to admit that I never knew it was possible that it was that sensitive.
I'll see if Asus can fix it for me, but if not, I can always hopefully get it done by the insurance people as it looks like there's a crack in the glass as well.
After completely shattering my original screen, I got a replacement from Etrade Supply and it's not working correctly at all. Only half of the screen works and it constantly registers touches all over. The one thing that has me worried that it's not the screen is if I hold the power button to shut the phone down, it starts right back up (as if there's a phantom power btn press)
Any ideas?
ralfonso said:
After completely shattering my original screen, I got a replacement from Etrade Supply and it's not working correctly at all. Only half of the screen works and it constantly registers touches all over. The one thing that has me worried that it's not the screen is if I hold the power button to shut the phone down, it starts right back up (as if there's a phantom power btn press)
Any ideas?
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Click to collapse
Send it back for repair or better yet exchange, serious hardware issues mate. Maybe you got a poorly refurbished phone.
I did get a refurbished device and it worked fine until I replaced the glass+digitizer after cracking the glass. I'm not sure they'd take it back a second time since I've opened the case and worked on it.
ralfonso said:
I did get a refurbished device and it worked fine until I replaced the glass+digitizer after cracking the glass. I'm not sure they'd take it back a second time since I've opened the case and worked on it.
Click to expand...
Click to collapse
Then either the digitizer is not installed/connected correctly or its faulty.
gee2012 said:
Then either the digitizer is not installed/connected correctly or its faulty.
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Click to collapse
That's my hope. The power button thing has me worried that a different component is to blame. I wish I could isolate the problem.