Hi all I was wondering whether any other people on here have been suffering with a temperamental power button with their HTC ONE S?
Below are my symptoms whether the rear top cover is on or off. HTC also sent me a replacement cover but I still have the same symptoms so think it could be hardware related.
Press power button from sleep mode and:
Wakes sometimes*
Doesn't wake sometimes*
Sometimes screen ghosts quickly and sleeps again
Wakes and then sleeps
Press from awake and:
Sometimes stays awake*
Sometimes sleeps
Sometimes sleeps and wakes again
Holding power button does nothing with the cover on or off. It will either sleep straight away or sleep then wake. It will not give me power options or screen shot function.*
I have heard of Nexus power button issues but anyone with a One S experienced anything similar?
If you still have warranty replace it while you can
Sent from my HTC VLE_U using xda app-developers app
Thanks for the reply. Yes it is still in warranty so will have to send it for repair
Your service provider doesn't do warranty exchanges?
Sent from my HTC VLE_U using xda app-developers app
better to have it exchanged rather than sending it for a repair.
its a QC thing.
HTC have offered to repair it, I've only had the phone for 4 or so months although I'm 14 months into my contract. I originally had a SE xperia arc s but it had to be sent away for repair, they gave it back still having problems so replaced it. This also had problems so phones4u offered to repair this one but I refused and eventually got them to agree to replace the phone with an HTC one s. Now I'm having problems with this and they are bound to tell me they will only repair it.
Umm, don't know where's the limit to resurrect an old thread... . Also sorry about maybe a bit too long text, I suck at being concise
Anyways, I have the same symptoms on my phone. I have found several threads with the same problem, but here's just a bit of information I couldn't find elsewhere.
In short: I believe the power button goes deeper in its notch behind the SIM tray than it is supposed to go and the contact to motherboard becomes misaligned. i.e. the switch itself that is right next to motherboard, this has nothing to do with the back cover.
I conclude this, because I noticed that my power button doesn't protrude as much as it used to - and then it stopped working altogether. I was on a plane when this happened, so I was forced to do this little experiment:
I removed the back cover and lifted the power button just a little bit (maybe 0.5 - 1mm or so) - and it started working again! But only for a while, as in regular use the power button goes deeper again over time and loses contact. The button moves very easily in my case, so don't use force - maybe your power button issue is caused by something else, and the glue (if there ever was some) is still intact. Lifting it it might come loose even if it wasnt - or worse, you might break the power button mechanism!
If you can lift the power button (mechanism behind back cover) and it helps, you have the same issue as I do. Please do tell here, maybe this is a common defect. Of course, if your phone is under warranty though, maybe its wiser to take it back to the store before fiddling with the switch .
Or, maybe it's supposed to reside as deep in it's notch as it goes, but there's some oxidation happening in the contacts / MB; lifting it causes the contact to be in position where there's less oxidation. But as my phone is < 6months, I believe there shouldn't be that much oxidation yet (maybe after five years or so it could be expected) - I've never moisted the phone or anything like that. Also since my memory tells me my power button used to protrude more when it was new, I believe some glue (or plastic) has failed.
Cheers!
---------- Post added at 11:04 PM ---------- Previous post was at 10:06 PM ----------
Actually, now that I've found this:
@3:19- It seems in the video that the power button is soldered to the motherboard. Mine is definitely loose, but does work (if not all the way in). So you might NOT want to pull the switch module after all.
Thanks for your input.
The new back cover made no difference to my issues with the power button. I spoke to phones4u who were reluctant to change the phone but after a short conversation telling them how many faulty phones I've had on this contract they soon agreed to swap the phone with a new one.
As you'd expect new one works fine. I believe it was definitely a faulty power switch on the phone.
Related
Hi,
My transformer has the power button which is terribly hard to press.
I was hoping it would have turned softer after some usage, but 1 month after, the power button is has hard to press as the first day.
Is that normal?
I' like to avoid RMA the tablet: it is perfect ( no light bleeds...)
Thanks for your suggestions
I just found this app https://market.android.com/details?id=cz.destil.fixbrokenpb to replace power button with volume for switch on... It will limit power button usage to the strict minimum (unfortunately I cannot totally switch off or reboot with it).
It will allow waiting before rma the device, hoping asus assistance getting more expertise in operating on such devices
wis38 said:
Hi,
My transformer has the power button which is terribly hard to press.
I was hoping it would have turned softer after some usage, but 1 month after, the power button is has hard to press as the first day.
Is that normal?
I' like to avoid RMA the tablet: it is perfect ( no light bleeds...)
Thanks for your suggestions
Click to expand...
Click to collapse
If it feels like it's alot of trouble then it's probably broken. - If you're within a retailers return policy then act on it ASAP.
Otherwise, do a RMA because that's not normal and app should not be required to simply ignore the matter. Cross your fingers you get a newer hardware version during the RMA process
I think you already know the answer but want someone reconfirm what you should do so I'm suggesting that you do an RMA because you shouldn't settle for less.
Thanks.
Unfortunately I'm out the 30 day policy, but I'll try asking Amazon anyway (never knows).
Otherwise I'll go for an rma.
BTW, does anyone knows how much time takes for an rma in France?
wis38 said:
Thanks.
Unfortunately I'm out the 30 day policy, but I'll try asking Amazon anyway (never knows).
Otherwise I'll go for an rma.
BTW, does anyone knows how much time takes for an rma in France?
Click to expand...
Click to collapse
When I modded my tablet I noticed the button can *easily* get mis-aligned. It is a simple plastic cap with trim edge. If you push it at an angle (e.g. sideways) it can slip a little sideways resulting in this problem. It also has a slot in the center (behind button) to align, if yours has been bad since day 1 it might have slipped out of the slot, too.
When I re-assembled my tablet I put the side with buttons together first after carefully realigning and my buttons worked great.
I think this can be a common issue. If I was you, I would try using a pencil eraser to grip the button and slide back into position. It can be easily fixed by someone with skills & tools to disassemble and reassemble the tablet.
Whatever choices you make.... good luck
Bob Smith42 said:
When I modded my tablet I noticed the button can *easily* get mis-aligned. It is a simple plastic cap with trim edge. If you push it at an angle (e.g. sideways) it can slip a little sideways resulting in this problem. It also has a slot in the center (behind button) to align, if yours has been bad since day 1 it might have slipped out of the slot, too.
When I re-assembled my tablet I put the side with buttons together first after carefully realigning and my buttons worked great.
I think this can be a common issue. If I was you, I would try using a pencil eraser to grip the button and slide back into position. It can be easily fixed by someone with skills & tools to disassemble and reassemble the tablet.
Whatever choices you make.... good luck
Click to expand...
Click to collapse
My power button has a strange behavior: whem i push it, i clearly hear the click (not as loud as the volume one, but button here is smaller and finger is all over the button), but nothing happens.
Tablet is covered by warranty, so i'll avoid opening it: let me try the chance with Amazon, then the standard procedure with Asus.
It's just a pity: no light bleeds, no speaker problem, mic working, display perfect, just fixed the flash perfs...
I do hope rma will not break anything.
This is why I love Amazon
I wrote to Amazon this morning and... SURPRISE!
They replied they apologize for my problem, and an order is underway for a new tablet with shipping for tomorrow morning
Then I've the postage paid for returning the defective unit within 30 days...
This is why I buy almost everything from Amazon
Great service!
Yes, I also had the power button stop working. And, to make matters even better, I got into CWM (or CMW or whatever) to tried to put stock OS back on and got STUCK there. No power buttton, no ability in CWM to go to Backup menu to reflash stock, and no ability to reboot from the main menu!
The power button is cheap, cheap, cheap; you may have trouble getting it fixed if you've rooted (because rooting kills the warranty) and can't reflash stock.
Very disappointed with ASUS on this issue.
I searched the forums for this issue, but seems like no one else has experienced this yet..!? I'm not sure how it happened, but just 2 days ago, my power button stopped responding. In other words, no matter how much pressure I put on it, or how long I hold it, my tablet will not turn on or wake up from sleep..! I'm not even sure how it happened. I just left it near on the floor propped up near my night stand earlier this week and the next morning I noticed I had a tough time turning my tablet on... (However, I did notice before this that sometimes my power button was way too sensitive and would ask if I wanted to power off the tablet, when all I did was press it for a second to put it to sleep. Guess, that was signs of eminent failure?)
And it's definitely a hardware and not a charging problem, since I can make my tablet turn on by removing it from the dock for a few secs and then reconnecting it, but obviously this is not acceptable. And other than that I don't know how else to turn it on...
I bought my tablet from Amazon, so I can't take it back to any store. Has anyone here had this problem before and tried to repair it themselves? Or has anyone at least tried to send their tablets in for repair to ASUS after unlocking the bootloader, rooting and loading a custom ROM? How did that go for you?
Any advice or suggestions would be appreciated.
amazon has a superb return policy - at least here in germany - should be no prob in the US - just call them so they open a RMA for you - or send it to asus directly.
good luck
cheers
power to the button
d0ubl3_d1zzl 3 said:
I searched the forums for this issue, but seems like no one else has experienced this yet..!? I'm not sure how it happened, but just 2 days ago, my power button stopped responding. In other words, no matter how much pressure I put on it, or how long I hold it, my tablet will not turn on or wake up from sleep..! I'm not even sure how it happened. I just left it near on the floor propped up near my night stand earlier this week and the next morning I noticed I had a tough time turning my tablet on... (However, I did notice before this that sometimes my power button was way too sensitive and would ask if I wanted to power off the tablet, when all I did was press it for a second to put it to sleep. Guess, that was signs of eminent failure?)
And it's definitely a hardware and not a charging problem, since I can make my tablet turn on by removing it from the dock for a few secs and then reconnecting it, but obviously this is not acceptable. And other than that I don't know how else to turn it on...
I bought my tablet from Amazon, so I can't take it back to any store. Has anyone here had this problem before and tried to repair it themselves? Or has anyone at least tried to send their tablets in for repair to ASUS after unlocking the bootloader, rooting and loading a custom ROM? How did that go for you?
Any advice or suggestions would be appreciated.
Click to expand...
Click to collapse
My power button was giving me the power off / restart reboot which had been driving me crazy. Took the back off and investigated. The actual power button mechanism is flimsy and not well put together. After attempts with tape, with brief success the reboots returned. Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Buster99 said:
amazon has a superb return policy - at least here in germany - should be no prob in the US - just call them so they open a RMA for you - or send it to asus directly.
Click to expand...
Click to collapse
jennies said:
..Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Click to expand...
Click to collapse
Thanks for the input, guys. Glad to hear I'm not the only one and that it seems to be something I can try and fix on my own... I was mostly worried it was well known problem and ASUS wouldn't repair the devices that were tampered with or had unlocked bootloaders, but looks like they may not be thoroughly checking that. And my return window from Amazon expired in late June, so I figured it wasn't worth going through them anymore, but I've never had to that before, so I'm not sure...
jennies said:
My power button was giving me the power off / restart reboot which had been driving me crazy. Took the back off and investigated. The actual power button mechanism is flimsy and not well put together. After attempts with tape, with brief success the reboots returned. Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Click to expand...
Click to collapse
What kind of tape did you use?
Got the Power Button Working...
trevor7428 said:
What kind of tape did you use?
Click to expand...
Click to collapse
I just pulled off the back (it has pressure pins, so i just use my nails, 'bcuz i don't have the plastic tool..), the Power Button is a 'lil switch, the top metallic part is held to the bottom part by a transparent piece of tape, if its not centered, just carefully remove it and place in the center.. If it the tape have enough glue to hold it back, You can use to same piece of tape to hold it back together.. If not, You can use a standard hmm (don't remember the name..) transparent tape to do the job... Hopefully the button keeps in place for while....
n I had my infuse in my pocket and when I pulled it out it shut down on me, and ever since then all it does is reboot all the time. When I pull out the battery and put it back in, then phone just turns on by it self. When I try to charge it it shuts off then turns back on with the charging symbol and it does it over and over. I cant put put it and download mode and I can't put it into flash mode either. I brought it too two places to get it fixed and one person says the board is fried and the other tells me that it's bricked and he can't fix it..
http://forum.xda-developers.com/showthread.php?t=1872444
He people you took it to are terrible repair people...its just a bad power button...like the actual inner button (not the part you can see) is stuck down
Some one haduck by rapidly pressing the power button to get it unstuck
Another guy took his phone apart and sprayed the power button with compressed air to remove dust and other things that may be getting it stuck
And another guy replaced his with one from a different infuse
And another guy sent his in to some repair shop for I think $50 to get it fixed
Sent from my HTC PH39100 using Tapatalk 2
mg2195 said:
He people you took it to are terrible repair people...its just a bad power button...like the actual inner button (not the part you can see) is stuck down
Some one haduck by rapidly pressing the power button to get it unstuck
Another guy took his phone apart and sprayed the power button with compressed air to remove dust and other things that may be getting it stuck
And another guy replaced his with one from a different infuse
And another guy sent his in to some repair shop for I think $50 to get it fixed
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
\
Thank you guys, I'm gonna go and pick it up right now and check it out I will keep you guys posted ..
So, I got my phone back and I took it apart myself. I tried blowing out the phone with a dust remover spray and pressing the button to un-stick it and nothing happened. So I think it might be the actual button that is connect to the board on the phone. I don't know who to bring it too down here, cause it seems that everyone is afraid to change it for me. So I guess my Infuse is no longer in service and I'll be looking for another phone
Update, so it is the power button, I had booting up, but then it started to boot loop again. I just need to get the button replaced.
jazenf said:
So, I got my phone back and I took it apart myself. I tried blowing out the phone with a dust remover spray and pressing the button to un-stick it and nothing happened. So I think it might be the actual button that is connect to the board on the phone. I don't know who to bring it too down here, cause it seems that everyone is afraid to change it for me. So I guess my Infuse is no longer in service and I'll be looking for another phone
Update, so it is the power button, I had booting up, but then it started to boot loop again. I just need to get the button replaced.
Click to expand...
Click to collapse
Check out link in op of this thread $30.00 plus shipping.
http://forum.xda-developers.com/showthread.php?t=1756467
Good work by mg to recgonize the symptoms.
Not relevant to op, but something for everyone to consider: using a software tool to turn off your screen instead of power button.
If you put an icon on your homescreen to turn the display off (without pressing the power button), you save up to 50% of the cycles on your power button (or somewhat less if you tend to let the screen timeout instead of turning it off).
It can easily be done with tasker. The tasker command is called "System Lock" (sounds ominous, but just turns off the screen). I have that on my home screen, just above the home button. That makes it an easy two press maneuver to turn of the screen.
It looks like there are some free Apps on the market that do the same thing. Here's one (I haven't tried this one myself, just posting for info)
https://play.google.com/store/apps/details?id=com.seltzer.screen_off_widget&hl=en
electricpete1 said:
Good work by mg to recgonize the symptoms.
Not relevant to op, but something for everyone to consider: using a software tool to turn off your screen instead of power button.
If you put an icon on your homescreen to turn the display off (without pressing the power button), you save up to 50% of the cycles on your power button (or somewhat less if you tend to let the screen timeout instead of turning it off).
It can easily be done with tasker. The tasker command is called "System Lock" (sounds ominous, but just turns off the screen). I have that on my home screen, just above the home button. That makes it an easy two press maneuver to turn of the screen.
It looks like there are some free Apps on the market that do the same thing. Here's one (I haven't tried this one myself, just posting for info)
https://play.google.com/store/apps/details?id=com.seltzer.screen_off_widget&hl=en
Click to expand...
Click to collapse
Here is one that is recommended often, I haven't used it though.
https://play.google.com/store/apps/details?id=com.smart.swkey
Hey guys, I fixed my infuse.
I took that bad boy apart and cleaned out the power button now its working like brand new . Thank you for all you help and happy flashing .
*Fi Mi JellyBean Gone Paro*
Haven't seen this one anywhere here on XDA yet, but I did find one other person through google that has my same issue. So, here is the problem, when you slightly press on the screen just below where the power button is, either the screen turns off or the power menu comes up. This just happens to be exactly where I put my thumb when holding the tablet, so I constantly get the power menu or turn off the screen on accident. This is an extremely frustrating problem, it happens non-stop right now. I've also noticed that the power button itself is messed up too, in that I don't even have to push it. If i just barely touch it with my finger it turns off the screen, it's like the button is stuck. Of course, I have already unlocked so getting a warranty replacement is out of the question. Just wanted to put this problem out there so other people know about it.
PS. anyone know of an app that will disable the power button? If not, I guess I'll open it up can physically disconnect it or something, just make sure it never gets turned off!, lol
How would you implement it?
j21blackjack said:
Haven't seen this one anywhere here on XDA yet, but I did find one other person through google that has my same issue. So, here is the problem, when you slightly press on the screen just below where the power button is, either the screen turns off or the power menu comes up. This just happens to be exactly where I put my thumb when holding the tablet, so I constantly get the power menu or turn off the screen on accident. This is an extremely frustrating problem, it happens non-stop right now. I've also noticed that the power button itself is messed up too, in that I don't even have to push it. If i just barely touch it with my finger it turns off the screen, it's like the button is stuck. Of course, I have already unlocked so getting a warranty replacement is out of the question. Just wanted to put this problem out there so other people know about it.
PS. anyone know of an app that will disable the power button? If not, I guess I'll open it up can physically disconnect it or something, just make sure it never gets turned off!, lol
Click to expand...
Click to collapse
how are you going to turn it on/off if you disable that button?
Well, I seem to have fixed it for now. The power button is actually three pieces, the plastic button, a small sticker with a tiny piece of foil on it, and a tiny contactor on the circuit board. The button pushes down on the foil, and this connects the two piece contact on the circuit board together to complete the circuit. It looks like the piece with the foil was too tight over the contact on the board, so anytime any pressure was put on it in the area of the power button, it would make the connection. I simply pulled the foil piece off (the sticker), and stuck it back on, but more loosely than before. For now everything works correctly with no accidental power button pushes. However, all the little plastic tabs that hold the back on the tablet are apparently one time use, because they are all broken now, and the back is barely hanging on. Guess it's time to find a case that I can use with the dock so I don't lose the back off this thing!
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Good fix, perhaps some glue?
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Just got my white 32gb and out of the box it has a very sticky power button. Sticks all the way down almost every time I push it so the power menu comes up. Anybody else have something like this happen?
daledenton said:
Just got my white 32gb and out of the box it has a very sticky power button. Sticks all the way down almost every time I push it so the power menu comes up. Anybody else have something like this happen?
Click to expand...
Click to collapse
I'm having this happen actually. Did you find a way to pop the back off and fix it, or did you send it back?
http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016 If you follow part of this guide then you can see how to carefully remove the back cover and then inspect why the power button is sticking.
DISCLAIMER: I am not responsible for any damages you may cause to your phone.
If I've helped them please hit the THANKS button.
sent from my neXus 5
CodemasterRob said:
I'm having this happen actually. Did you find a way to pop the back off and fix it, or did you send it back?
Click to expand...
Click to collapse
Actually after about a week of usage, it worked itself out and was fine. Haven't had a problem since, so I'd say just give it time and see if the problem resolves itself like mine.
Not sure if you've made the choice to unlock/root yet, but if you have, I'd highly suggest installing a kernel w/ sweep or tap to wake features. Additionally, it's (in my opinion, of course) a good habit to utilize a widget or toggle that will turn your screen off w/ a tap as well.
Obviously, if you determine you've got a manufacturer defect w/ the power button, by all means replace it. But the less dependent you are on the hard buttons, the less wear & tear on them. More often than not, these buttons are the first to go the longer you have your phone.
daledenton said:
Actually after about a week of usage, it worked itself out and was fine. Haven't had a problem since, so I'd say just give it time and see if the problem resolves itself like mine.
Click to expand...
Click to collapse
Mine seems to have sorted itself out too. The button doesn't seem to have that satisfying click my Nexus 4 did.
Glad your power button got sorted out. Being a new phone, I would probably send it back, rather than crack it open, but that's me.
On another note... Personally, I haven't touched my power button in a long time. I use "Gravity Screen," which shuts my phone off when I put my N5 in my pocket and turns it on when I pull it out, It also senses the micro-movements of my hands when I'm using it, and prevents the screen from timing out, If I set it down on a table, and it shuts off (due to timeout), I only have to wave my hand over it to turn it back on.
This app literally changed the way I use my phone, which is why I sprung for the $2 (ish) pro version, rather than the free one I linked. I highly recommend checking it out.
I RMA'd my 32GB White because of this as well as a vibration issue.
Sent from my Nexus 5
After 3 RMAs (= 4 different N5s) I stuck with the last phone and fixed the (loose) power button myself because I was fed up with the quality.
It is really no problem opening a phone, especially if you have done it with a PC before.
DISCLAIMER: I am not responsible for any damages you may cause to your phone.