I was carrying my TF700T in my bag recently safely in its cover while I was in Liverpool to do some shopping when I slipped on something that some idiot left on a floor in a shopping arcade that I didn't notice.
As a result, I dropped my bag and hurt myself quite a bit, but not too badly.
At first, I was worried that I'd damaged my TF700T even though it was in a cover and in my bag as well, but it seemed to work fine, but now I have a serious problem.
Basically, the power button seems to be sticky when trying to shut the screen down temporarily to save power and if I push it, sometimes it reboots the device itself instead.
Fortunately, I have insurance so I can hopefully get it fixed by my insurance provider, but I just wanted to know if when I dropped my bag with the TF700T in it, could it have somehow caused the power button to become the way it is or not?
borgmanjayce said:
I was carrying my TF700T in my bag recently safely in its cover while I was in Liverpool to do some shopping when I slipped on something that some idiot left on a floor in a shopping arcade that I didn't notice.
As a result, I dropped my bag and hurt myself quite a bit, but not too badly.
At first, I was worried that I'd damaged my TF700T even though it was in a cover and in my bag as well, but it seemed to work fine, but now I have a serious problem.
Basically, the power button seems to be sticky when trying to shut the screen down temporarily to save power and if I push it, sometimes it reboots the device itself instead.
Fortunately, I have insurance so I can hopefully get it fixed by my insurance provider, but I just wanted to know if when I dropped my bag with the TF700T in it, could it have somehow caused the power button to become the way it is or not?
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Click to collapse
Can be the power button has been damaging so that sometimes it stays pressed to restart seems to indicate this. Actually the power button is very sensitive and has been damaged and it is possible that promptly closes. I would do it inspected the ASUS technical service and replace it.
also you can change it but it`s not easy although you can do, googles and see some video about....
morgan39 said:
Can be the power button has been damaging so that sometimes it stays pressed to restart seems to indicate this. Actually the power button is very sensitive and has been damaged and it is possible that promptly closes. I would do it inspected the ASUS technical service and replace it.
also you can change it but it`s not easy although you can do, googles and see some video about....
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Click to collapse
It sounds like you're right in that the power button has been damaged somehow and I have to admit that I never knew it was possible that it was that sensitive.
I'll see if Asus can fix it for me, but if not, I can always hopefully get it done by the insurance people as it looks like there's a crack in the glass as well.
Related
Hi,
My transformer has the power button which is terribly hard to press.
I was hoping it would have turned softer after some usage, but 1 month after, the power button is has hard to press as the first day.
Is that normal?
I' like to avoid RMA the tablet: it is perfect ( no light bleeds...)
Thanks for your suggestions
I just found this app https://market.android.com/details?id=cz.destil.fixbrokenpb to replace power button with volume for switch on... It will limit power button usage to the strict minimum (unfortunately I cannot totally switch off or reboot with it).
It will allow waiting before rma the device, hoping asus assistance getting more expertise in operating on such devices
wis38 said:
Hi,
My transformer has the power button which is terribly hard to press.
I was hoping it would have turned softer after some usage, but 1 month after, the power button is has hard to press as the first day.
Is that normal?
I' like to avoid RMA the tablet: it is perfect ( no light bleeds...)
Thanks for your suggestions
Click to expand...
Click to collapse
If it feels like it's alot of trouble then it's probably broken. - If you're within a retailers return policy then act on it ASAP.
Otherwise, do a RMA because that's not normal and app should not be required to simply ignore the matter. Cross your fingers you get a newer hardware version during the RMA process
I think you already know the answer but want someone reconfirm what you should do so I'm suggesting that you do an RMA because you shouldn't settle for less.
Thanks.
Unfortunately I'm out the 30 day policy, but I'll try asking Amazon anyway (never knows).
Otherwise I'll go for an rma.
BTW, does anyone knows how much time takes for an rma in France?
wis38 said:
Thanks.
Unfortunately I'm out the 30 day policy, but I'll try asking Amazon anyway (never knows).
Otherwise I'll go for an rma.
BTW, does anyone knows how much time takes for an rma in France?
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Click to collapse
When I modded my tablet I noticed the button can *easily* get mis-aligned. It is a simple plastic cap with trim edge. If you push it at an angle (e.g. sideways) it can slip a little sideways resulting in this problem. It also has a slot in the center (behind button) to align, if yours has been bad since day 1 it might have slipped out of the slot, too.
When I re-assembled my tablet I put the side with buttons together first after carefully realigning and my buttons worked great.
I think this can be a common issue. If I was you, I would try using a pencil eraser to grip the button and slide back into position. It can be easily fixed by someone with skills & tools to disassemble and reassemble the tablet.
Whatever choices you make.... good luck
Bob Smith42 said:
When I modded my tablet I noticed the button can *easily* get mis-aligned. It is a simple plastic cap with trim edge. If you push it at an angle (e.g. sideways) it can slip a little sideways resulting in this problem. It also has a slot in the center (behind button) to align, if yours has been bad since day 1 it might have slipped out of the slot, too.
When I re-assembled my tablet I put the side with buttons together first after carefully realigning and my buttons worked great.
I think this can be a common issue. If I was you, I would try using a pencil eraser to grip the button and slide back into position. It can be easily fixed by someone with skills & tools to disassemble and reassemble the tablet.
Whatever choices you make.... good luck
Click to expand...
Click to collapse
My power button has a strange behavior: whem i push it, i clearly hear the click (not as loud as the volume one, but button here is smaller and finger is all over the button), but nothing happens.
Tablet is covered by warranty, so i'll avoid opening it: let me try the chance with Amazon, then the standard procedure with Asus.
It's just a pity: no light bleeds, no speaker problem, mic working, display perfect, just fixed the flash perfs...
I do hope rma will not break anything.
This is why I love Amazon
I wrote to Amazon this morning and... SURPRISE!
They replied they apologize for my problem, and an order is underway for a new tablet with shipping for tomorrow morning
Then I've the postage paid for returning the defective unit within 30 days...
This is why I buy almost everything from Amazon
Great service!
Yes, I also had the power button stop working. And, to make matters even better, I got into CWM (or CMW or whatever) to tried to put stock OS back on and got STUCK there. No power buttton, no ability in CWM to go to Backup menu to reflash stock, and no ability to reboot from the main menu!
The power button is cheap, cheap, cheap; you may have trouble getting it fixed if you've rooted (because rooting kills the warranty) and can't reflash stock.
Very disappointed with ASUS on this issue.
Hi guys,
I have TF and the power button got broken when I noticed that the bezel was slightly displaced. I just pressed on the edges and everything got fixed. However, the power button was pushed in and I didn't know the reason. I couldn't send my TF back to the company cuz I opened it to check the problem (silly me). I tried to fix it but apparently the button was actually broken. I thought of getting needed parts to fix the power button myself but I don't know where I can get them.
Any idea how can I fix the power button?
Thanks in advance
Doesn't matter if you took it apart, they will still repair it for a price - you wouldn't get a free repair anyway even if you didn't open it as it was physically damaged, rather than a fault of the device.
You can still power it on by plugging it into a power source
Agree. I also am sure they'll fix it for a price. I believe they would call it CID. Customer Induced Damage. Even if you got it that way, there's really no way to prove otherwise. Which is why whenever I ship an RMA I take a bunch of pictures and a statement I did so with the RMA paperwork. So far it's worked well.
I searched the forums for this issue, but seems like no one else has experienced this yet..!? I'm not sure how it happened, but just 2 days ago, my power button stopped responding. In other words, no matter how much pressure I put on it, or how long I hold it, my tablet will not turn on or wake up from sleep..! I'm not even sure how it happened. I just left it near on the floor propped up near my night stand earlier this week and the next morning I noticed I had a tough time turning my tablet on... (However, I did notice before this that sometimes my power button was way too sensitive and would ask if I wanted to power off the tablet, when all I did was press it for a second to put it to sleep. Guess, that was signs of eminent failure?)
And it's definitely a hardware and not a charging problem, since I can make my tablet turn on by removing it from the dock for a few secs and then reconnecting it, but obviously this is not acceptable. And other than that I don't know how else to turn it on...
I bought my tablet from Amazon, so I can't take it back to any store. Has anyone here had this problem before and tried to repair it themselves? Or has anyone at least tried to send their tablets in for repair to ASUS after unlocking the bootloader, rooting and loading a custom ROM? How did that go for you?
Any advice or suggestions would be appreciated.
amazon has a superb return policy - at least here in germany - should be no prob in the US - just call them so they open a RMA for you - or send it to asus directly.
good luck
cheers
power to the button
d0ubl3_d1zzl 3 said:
I searched the forums for this issue, but seems like no one else has experienced this yet..!? I'm not sure how it happened, but just 2 days ago, my power button stopped responding. In other words, no matter how much pressure I put on it, or how long I hold it, my tablet will not turn on or wake up from sleep..! I'm not even sure how it happened. I just left it near on the floor propped up near my night stand earlier this week and the next morning I noticed I had a tough time turning my tablet on... (However, I did notice before this that sometimes my power button was way too sensitive and would ask if I wanted to power off the tablet, when all I did was press it for a second to put it to sleep. Guess, that was signs of eminent failure?)
And it's definitely a hardware and not a charging problem, since I can make my tablet turn on by removing it from the dock for a few secs and then reconnecting it, but obviously this is not acceptable. And other than that I don't know how else to turn it on...
I bought my tablet from Amazon, so I can't take it back to any store. Has anyone here had this problem before and tried to repair it themselves? Or has anyone at least tried to send their tablets in for repair to ASUS after unlocking the bootloader, rooting and loading a custom ROM? How did that go for you?
Any advice or suggestions would be appreciated.
Click to expand...
Click to collapse
My power button was giving me the power off / restart reboot which had been driving me crazy. Took the back off and investigated. The actual power button mechanism is flimsy and not well put together. After attempts with tape, with brief success the reboots returned. Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Buster99 said:
amazon has a superb return policy - at least here in germany - should be no prob in the US - just call them so they open a RMA for you - or send it to asus directly.
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Click to collapse
jennies said:
..Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
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Click to collapse
Thanks for the input, guys. Glad to hear I'm not the only one and that it seems to be something I can try and fix on my own... I was mostly worried it was well known problem and ASUS wouldn't repair the devices that were tampered with or had unlocked bootloaders, but looks like they may not be thoroughly checking that. And my return window from Amazon expired in late June, so I figured it wasn't worth going through them anymore, but I've never had to that before, so I'm not sure...
jennies said:
My power button was giving me the power off / restart reboot which had been driving me crazy. Took the back off and investigated. The actual power button mechanism is flimsy and not well put together. After attempts with tape, with brief success the reboots returned. Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Click to expand...
Click to collapse
What kind of tape did you use?
Got the Power Button Working...
trevor7428 said:
What kind of tape did you use?
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Click to collapse
I just pulled off the back (it has pressure pins, so i just use my nails, 'bcuz i don't have the plastic tool..), the Power Button is a 'lil switch, the top metallic part is held to the bottom part by a transparent piece of tape, if its not centered, just carefully remove it and place in the center.. If it the tape have enough glue to hold it back, You can use to same piece of tape to hold it back together.. If not, You can use a standard hmm (don't remember the name..) transparent tape to do the job... Hopefully the button keeps in place for while....
Haven't seen this one anywhere here on XDA yet, but I did find one other person through google that has my same issue. So, here is the problem, when you slightly press on the screen just below where the power button is, either the screen turns off or the power menu comes up. This just happens to be exactly where I put my thumb when holding the tablet, so I constantly get the power menu or turn off the screen on accident. This is an extremely frustrating problem, it happens non-stop right now. I've also noticed that the power button itself is messed up too, in that I don't even have to push it. If i just barely touch it with my finger it turns off the screen, it's like the button is stuck. Of course, I have already unlocked so getting a warranty replacement is out of the question. Just wanted to put this problem out there so other people know about it.
PS. anyone know of an app that will disable the power button? If not, I guess I'll open it up can physically disconnect it or something, just make sure it never gets turned off!, lol
How would you implement it?
j21blackjack said:
Haven't seen this one anywhere here on XDA yet, but I did find one other person through google that has my same issue. So, here is the problem, when you slightly press on the screen just below where the power button is, either the screen turns off or the power menu comes up. This just happens to be exactly where I put my thumb when holding the tablet, so I constantly get the power menu or turn off the screen on accident. This is an extremely frustrating problem, it happens non-stop right now. I've also noticed that the power button itself is messed up too, in that I don't even have to push it. If i just barely touch it with my finger it turns off the screen, it's like the button is stuck. Of course, I have already unlocked so getting a warranty replacement is out of the question. Just wanted to put this problem out there so other people know about it.
PS. anyone know of an app that will disable the power button? If not, I guess I'll open it up can physically disconnect it or something, just make sure it never gets turned off!, lol
Click to expand...
Click to collapse
how are you going to turn it on/off if you disable that button?
Well, I seem to have fixed it for now. The power button is actually three pieces, the plastic button, a small sticker with a tiny piece of foil on it, and a tiny contactor on the circuit board. The button pushes down on the foil, and this connects the two piece contact on the circuit board together to complete the circuit. It looks like the piece with the foil was too tight over the contact on the board, so anytime any pressure was put on it in the area of the power button, it would make the connection. I simply pulled the foil piece off (the sticker), and stuck it back on, but more loosely than before. For now everything works correctly with no accidental power button pushes. However, all the little plastic tabs that hold the back on the tablet are apparently one time use, because they are all broken now, and the back is barely hanging on. Guess it's time to find a case that I can use with the dock so I don't lose the back off this thing!
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Good fix, perhaps some glue?
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Hi guys
Unfortunatly my time has come to have a possible hardware issue.
Yesterday my N5 was connected via USB (like I usually leave it resting at work / charging) and out of the blue, rebooted. Google logo shows up, and reboots right away. Trying VolDown + Power shows up the menu but I hardly have any time to select bootloader or recovery, and when I do, it eventually reboots again after a couple seconds.
I'm able to turn it on and have it on if I avoid touching the power button, when I do, sometimes it works (screens just turns off), sometimes ir shuts down after a few seconds after doing so. It's not always, but happens three out of five times.
Connecting the USB cable has the same behaviour, sometimes it's alright and I'm able to copy files and so on, sometimes it shuts off and there it goes into bootloop again.
So, I got home, opened it and I looked like a donkey looking at a castle lol. I had a disconnected brown wire on the right side of the battery which I was able to fix, but that doesn't seem to be the cause of the problem.
The power button feels ok, it's not exactly rattled or anything, it has on/off feeling. if you know what I mean.
Problem is, I bought this in second hand in london about 6 months ago, would be hard to RMA and probably they would give me the finger.
Anyway, suggestions? Anyone went through anything like this? I doubt it's a software issue (rom) cause the same behaviour happens when on recovery / bootloader. Sometimes it holds on and lets me do things, sometimes it doesn't. Most often, doesn't.
Any help or tips are greatly appreciated.
Thanks guys.
Back to my LG 4X
Send in for repair or replacement.
Lethargy said:
Send in for repair or replacement.
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Click to collapse
I can't, was bought in second hand in a shop, besides I opened it and the water sensor is pinkish (never touched water, probably humidity).
I can only do that around christmas time.
Any other tip ? Something I can do before considering something like that?
MidnightDevil said:
I can't, was bought in second hand in a shop, besides I opened it and the water sensor is pinkish (never touched water, probably humidity).
I can only do that around christmas time.
Any other tip ? Something I can do before considering something like that?
Click to expand...
Click to collapse
By sending in for repair or replacement, I meant to LG. Not Google for RMA.
LG will charge you for the repair or replacement.
There really isn't much you can do otherwise.