My power button got stuck. The phone boot loops and immediately starts again when I put the battery back in.
I followed instructions from this forum to remove the back case, cleaned with contact cleaner, removed the external (black) power button. It's still stuck, without the case on and without the external power button in place, the phone still immediately turns on and boot loops with when the battery is put on.
It's out of warranty, AT&T told me in the nicest possible terms that I should buy a new phone at nearly full price and chuck the old one in the trash, though the rep was nice enough to give me a sim card that can fit in an old iphone I had.
Has anyone had any luck paying Samsung to fix similar issues, or any hardware issues whatsoever? I suspect Samsung too would be more interested in forcing me to buy a new phone rather than replacing a single button.
Lastly, if no company will take my money to fix it, has anyone had any experience fixing it themselves? I sprayed contact cleaner into and around the button to no avail. I did not try removing the circuit board itself or opening up anything further.
From this teardown, I can't really see where the button is or if it's anything that can be opened up or replaced. I have no experience replacing electronic components anyway and have no idea where I would order one anyway.
interkin3tic said:
My power button got stuck. The phone boot loops and immediately starts again when I put the battery back in.
I followed instructions from this forum to remove the back case, cleaned with contact cleaner, removed the external (black) power button. It's still stuck, without the case on and without the external power button in place, the phone still immediately turns on and boot loops with when the battery is put on.
It's out of warranty, AT&T told me in the nicest possible terms that I should buy a new phone at nearly full price and chuck the old one in the trash, though the rep was nice enough to give me a sim card that can fit in an old iphone I had.
Has anyone had any luck paying Samsung to fix similar issues, or any hardware issues whatsoever? I suspect Samsung too would be more interested in forcing me to buy a new phone rather than replacing a single button.
Lastly, if no company will take my money to fix it, has anyone had any experience fixing it themselves? I sprayed contact cleaner into and around the button to no avail. I did not try removing the circuit board itself or opening up anything further.
From this teardown, I can't really see where the button is or if it's anything that can be opened up or replaced. I have no experience replacing electronic components anyway and have no idea where I would order one anyway.
Click to expand...
Click to collapse
did u try to repeadetly "mash" the button, it might unstick
did you read all the links in the 1stop sticky on the issue
if no luck, get a quote for a repair, tell then you already know its a problem with the power button
[INFO] Skyrocket randomly restarts/bootloops and/or vibrates at 2 second intervals ...... possible sticky power button and solution
[INFO] Another thread with a bootloop problem possible sticky power button and solution
[INFO] Video of Skyrocket randomly restarts and vibrates at 2 second intervals ....sticky power button
[INFO] PIC OF POWER BUTTON ONCE PHONE IS TAKEN APART.... help for sticky power button
[INFO] PROCEDURE FOR FIXING POWER BUTTON .... help for sticky power button..... By saluja04
Related
I searched the forums for this issue, but seems like no one else has experienced this yet..!? I'm not sure how it happened, but just 2 days ago, my power button stopped responding. In other words, no matter how much pressure I put on it, or how long I hold it, my tablet will not turn on or wake up from sleep..! I'm not even sure how it happened. I just left it near on the floor propped up near my night stand earlier this week and the next morning I noticed I had a tough time turning my tablet on... (However, I did notice before this that sometimes my power button was way too sensitive and would ask if I wanted to power off the tablet, when all I did was press it for a second to put it to sleep. Guess, that was signs of eminent failure?)
And it's definitely a hardware and not a charging problem, since I can make my tablet turn on by removing it from the dock for a few secs and then reconnecting it, but obviously this is not acceptable. And other than that I don't know how else to turn it on...
I bought my tablet from Amazon, so I can't take it back to any store. Has anyone here had this problem before and tried to repair it themselves? Or has anyone at least tried to send their tablets in for repair to ASUS after unlocking the bootloader, rooting and loading a custom ROM? How did that go for you?
Any advice or suggestions would be appreciated.
amazon has a superb return policy - at least here in germany - should be no prob in the US - just call them so they open a RMA for you - or send it to asus directly.
good luck
cheers
power to the button
d0ubl3_d1zzl 3 said:
I searched the forums for this issue, but seems like no one else has experienced this yet..!? I'm not sure how it happened, but just 2 days ago, my power button stopped responding. In other words, no matter how much pressure I put on it, or how long I hold it, my tablet will not turn on or wake up from sleep..! I'm not even sure how it happened. I just left it near on the floor propped up near my night stand earlier this week and the next morning I noticed I had a tough time turning my tablet on... (However, I did notice before this that sometimes my power button was way too sensitive and would ask if I wanted to power off the tablet, when all I did was press it for a second to put it to sleep. Guess, that was signs of eminent failure?)
And it's definitely a hardware and not a charging problem, since I can make my tablet turn on by removing it from the dock for a few secs and then reconnecting it, but obviously this is not acceptable. And other than that I don't know how else to turn it on...
I bought my tablet from Amazon, so I can't take it back to any store. Has anyone here had this problem before and tried to repair it themselves? Or has anyone at least tried to send their tablets in for repair to ASUS after unlocking the bootloader, rooting and loading a custom ROM? How did that go for you?
Any advice or suggestions would be appreciated.
Click to expand...
Click to collapse
My power button was giving me the power off / restart reboot which had been driving me crazy. Took the back off and investigated. The actual power button mechanism is flimsy and not well put together. After attempts with tape, with brief success the reboots returned. Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Buster99 said:
amazon has a superb return policy - at least here in germany - should be no prob in the US - just call them so they open a RMA for you - or send it to asus directly.
Click to expand...
Click to collapse
jennies said:
..Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Click to expand...
Click to collapse
Thanks for the input, guys. Glad to hear I'm not the only one and that it seems to be something I can try and fix on my own... I was mostly worried it was well known problem and ASUS wouldn't repair the devices that were tampered with or had unlocked bootloaders, but looks like they may not be thoroughly checking that. And my return window from Amazon expired in late June, so I figured it wasn't worth going through them anymore, but I've never had to that before, so I'm not sure...
jennies said:
My power button was giving me the power off / restart reboot which had been driving me crazy. Took the back off and investigated. The actual power button mechanism is flimsy and not well put together. After attempts with tape, with brief success the reboots returned. Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Click to expand...
Click to collapse
What kind of tape did you use?
Got the Power Button Working...
trevor7428 said:
What kind of tape did you use?
Click to expand...
Click to collapse
I just pulled off the back (it has pressure pins, so i just use my nails, 'bcuz i don't have the plastic tool..), the Power Button is a 'lil switch, the top metallic part is held to the bottom part by a transparent piece of tape, if its not centered, just carefully remove it and place in the center.. If it the tape have enough glue to hold it back, You can use to same piece of tape to hold it back together.. If not, You can use a standard hmm (don't remember the name..) transparent tape to do the job... Hopefully the button keeps in place for while....
n I had my infuse in my pocket and when I pulled it out it shut down on me, and ever since then all it does is reboot all the time. When I pull out the battery and put it back in, then phone just turns on by it self. When I try to charge it it shuts off then turns back on with the charging symbol and it does it over and over. I cant put put it and download mode and I can't put it into flash mode either. I brought it too two places to get it fixed and one person says the board is fried and the other tells me that it's bricked and he can't fix it..
http://forum.xda-developers.com/showthread.php?t=1872444
He people you took it to are terrible repair people...its just a bad power button...like the actual inner button (not the part you can see) is stuck down
Some one haduck by rapidly pressing the power button to get it unstuck
Another guy took his phone apart and sprayed the power button with compressed air to remove dust and other things that may be getting it stuck
And another guy replaced his with one from a different infuse
And another guy sent his in to some repair shop for I think $50 to get it fixed
Sent from my HTC PH39100 using Tapatalk 2
mg2195 said:
He people you took it to are terrible repair people...its just a bad power button...like the actual inner button (not the part you can see) is stuck down
Some one haduck by rapidly pressing the power button to get it unstuck
Another guy took his phone apart and sprayed the power button with compressed air to remove dust and other things that may be getting it stuck
And another guy replaced his with one from a different infuse
And another guy sent his in to some repair shop for I think $50 to get it fixed
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
\
Thank you guys, I'm gonna go and pick it up right now and check it out I will keep you guys posted ..
So, I got my phone back and I took it apart myself. I tried blowing out the phone with a dust remover spray and pressing the button to un-stick it and nothing happened. So I think it might be the actual button that is connect to the board on the phone. I don't know who to bring it too down here, cause it seems that everyone is afraid to change it for me. So I guess my Infuse is no longer in service and I'll be looking for another phone
Update, so it is the power button, I had booting up, but then it started to boot loop again. I just need to get the button replaced.
jazenf said:
So, I got my phone back and I took it apart myself. I tried blowing out the phone with a dust remover spray and pressing the button to un-stick it and nothing happened. So I think it might be the actual button that is connect to the board on the phone. I don't know who to bring it too down here, cause it seems that everyone is afraid to change it for me. So I guess my Infuse is no longer in service and I'll be looking for another phone
Update, so it is the power button, I had booting up, but then it started to boot loop again. I just need to get the button replaced.
Click to expand...
Click to collapse
Check out link in op of this thread $30.00 plus shipping.
http://forum.xda-developers.com/showthread.php?t=1756467
Good work by mg to recgonize the symptoms.
Not relevant to op, but something for everyone to consider: using a software tool to turn off your screen instead of power button.
If you put an icon on your homescreen to turn the display off (without pressing the power button), you save up to 50% of the cycles on your power button (or somewhat less if you tend to let the screen timeout instead of turning it off).
It can easily be done with tasker. The tasker command is called "System Lock" (sounds ominous, but just turns off the screen). I have that on my home screen, just above the home button. That makes it an easy two press maneuver to turn of the screen.
It looks like there are some free Apps on the market that do the same thing. Here's one (I haven't tried this one myself, just posting for info)
https://play.google.com/store/apps/details?id=com.seltzer.screen_off_widget&hl=en
electricpete1 said:
Good work by mg to recgonize the symptoms.
Not relevant to op, but something for everyone to consider: using a software tool to turn off your screen instead of power button.
If you put an icon on your homescreen to turn the display off (without pressing the power button), you save up to 50% of the cycles on your power button (or somewhat less if you tend to let the screen timeout instead of turning it off).
It can easily be done with tasker. The tasker command is called "System Lock" (sounds ominous, but just turns off the screen). I have that on my home screen, just above the home button. That makes it an easy two press maneuver to turn of the screen.
It looks like there are some free Apps on the market that do the same thing. Here's one (I haven't tried this one myself, just posting for info)
https://play.google.com/store/apps/details?id=com.seltzer.screen_off_widget&hl=en
Click to expand...
Click to collapse
Here is one that is recommended often, I haven't used it though.
https://play.google.com/store/apps/details?id=com.smart.swkey
Hey guys, I fixed my infuse.
I took that bad boy apart and cleaned out the power button now its working like brand new . Thank you for all you help and happy flashing .
*Fi Mi JellyBean Gone Paro*
My brother's girlfriend has an SGH-i997r (the canadian varient of the Infuse 4G for Rogers) and it was stuck in a bootloop one day, it would show Rogers logo, Samsung logo, black screen, repeat. She removed the battery and it then changed the bootloop to a loading icon, then an empty battery logo, black screen, repeat.
I figured I would give it a go and try to see what I could do with it and I found some stuff that just says this is a power button problem and to clean out the power button however I found out it's the actual button on the board that's malfunctioning.
I took a stab at it by attempting to reflow the motherboard and after reflowing, the board was cool and I assembled the phone just enough to turn it on and it actually started up to the Samsung animated boot logo this time then half way though it stopped and turned off again but then it came up with the battery icon and started charging.
So if I just focus the reflow area to the power button alone I think I may be able to fix this without replacing the physical switch on the board itself so I'll keep posted on how this goes as this may be another new alternative to fixing the bootloop problem with these phones and if anyone else has any tips I could try to alternativly fix this if it still doesn't work it would be greatly appreciated.
EDIT:
It got it working but the power button is still very touchy and needs to be replaced. It turns out that reflowing these boards will allow the power button to start functioning again or at least long enough that you can back up all of your data/restore to stock ROM before sending it in to Samsung.
I hope this helps anyone else with this problem. It worked pretty good for me, I just held a hair drier over the board with it facing away from me so the power and volume buttons were facing towards me (as if the LCD would be facing me and the battery facing away from me) and I heated it up for 1 minute, let cool for 1 minute, and I would repeat this for about 10 minutes in total and it starts up every time now, it just turns the screen off if I ever so lightly brush my finger along the power button, other then that though it's working and I'm sure she'll be pleased it didn't cost a cent.
Best of luck to anyone else with this problem.
Post in q and a thread. Might help other ppl
Sent from my SGH-I997 using Tapatalk 2
eZdubzitmk4 said:
Post in q and a thread.
Click to expand...
Click to collapse
Yeah, I didn't think of that
I fixed the phone completely, she ordered some new buttons off of eBay for a buck with free shipping, gave them to me and I removed the existing buttons and changed all of them to new ones and now the phone works perfect. I guess as a temporary fix you can reflow the board to the point where you can back up your data, but for a long term fix you need to replace the buttons.
I hope this helps anyone else having this problem. I may have pictures of the process still I can upload if anyone is interested or needs help.
I997R Restart Probleme pleaz help !
VeeDaub said:
Yeah, I didn't think of that
I fixed the phone completely, she ordered some new buttons off of eBay for a buck with free shipping, gave them to me and I removed the existing buttons and changed all of them to new ones and now the phone works perfect. I guess as a temporary fix you can reflow the board to the point where you can back up your data, but for a long term fix you need to replace the buttons.
I hope this helps anyone else having this problem. I may have pictures of the process still I can upload if anyone is interested or needs help.
Click to expand...
Click to collapse
hi,
My I997R just restarts at the loading Logo A & T it turns off and the same process recommence.Parfois load up my I997 office before restarts. If you there is a solution for this? thank you in advance
Greetings,
Since yesterday, I've been experiencing constant restarts, because the power buttons seems too sensitive. I've opened the phone and tried cleaning the button, but the problem still remains. Seems to be motherboard inner power button related, and not the outer button with inner button.
I've bought the phone last year in November. But I purchased it from the google play store in Germany, and I live in Belgium because the 32gb version wasn't yet available at that time. Would I still have a warranty? And I opened the phone and rooted it.
From searches on the internet, I don't think the problem can be solved, it's just broken. Can anyone help me?
Similar issue
My phone doesn't even boot, it reboots or shutdown while the OS is loading.
I've managed to start the phone once by hitting it :silly: and got the pictures by USB. After that I selected factory reset in order to erase all my stuff. The phone still doesn't boot after I moved it from the table that time.
I did not even rooted my N5, by the moment it has Android 5.0.1 (the first update after it got Lollipop).
It just lasted 11 months. Before the N5 I had the N4 and had similar issues, so I wont buy LG anymore.
Someone with a solution? Can I buy a replacement or something?
Thanks!
I had a similar problem due to a sticky power button. Since my phone was in warranty, they replaced the motherboard for free. My phone was all 11 months old when the problem surfaced. You should go to a nearby authorized Lg service centre
Power button sensitivity nexus 5
First of all power off your phone than remove your back cover then remove the board cover with a screw driver remove the battery power strip located on the second right below small plug one then remove all the other strips then you will find two small cables holding on your board both left and right unplug those and slowly pull up the board now remove your power button you will find a small two parallel bumbs flaten it now put back everything reverse the procedure of removing the parts and switch on the phone you will find little hard to switch it on but it will not switch off again to turn screen on after lock choose volume rock wake in settings easy then to turn screen off download some widget like screen off button .. Nexus 5 survives.. sorry for my English I know its bad. But still can help you ppl with that.plz share it Thanks
Hi,
My nexus 5 constantly reboots at the google logo. I think it is a power button problem.
I bought my nexus 5 from the google play store but I do not live in the US, so RMAing it would be difficult.
So is there any way I can fix it? I tried tapping on the power button on the mother board but it didn't help.
Thanks!
liamkosh said:
Hi,
My nexus 5 constantly reboots at the google logo. I think it is a power button problem.
I bought my nexus 5 from the google play store but I do not live in the US, so RMAing it would be difficult.
So is there any way I can fix it? I tried tapping on the power button on the mother board but it didn't help.
Thanks!
Click to expand...
Click to collapse
I think your phone is soft-bricked... Try to boot into custom recovery, factory reset, and reflash a custom rom.
Sent from my Hammerhead running Android L !
AndreIrawan97 said:
I think your phone is soft-bricked... Try to boot into custom recovery, factory reset, and reflash a custom rom.
Sent from my Hammerhead running Android L !
Click to expand...
Click to collapse
I have the same issue but I cannot get into recovery or anything else. There is not enough time before the phone reboots again. I have read of people having success but it seems rather rare. The strange thing is that I can press or tap (with luck) on the back of the phone, near the power button, and the phone will turn on. I am sure this is a hardware issue but I got mine from T-Mobile and my bootloader is unlocked and on Android 5.0. The bad thing is that I am now able to JUMP! and was looking at the Nexus 6... oh the humanity!
On an side note: When pressing on the back of the phone (see above) repeatedly I was able to get the phone to fully boot but once I quit it rebooted again. I have not been able to repeat this as of yet. I am leaving it on the charger and hoping that it will somehow right itself like other have reported... that is unless anyone has any suggestions.
rantrav said:
I have the same issue but I cannot get into recovery or anything else. There is not enough time before the phone reboots again. I have read of people having success but it seems rather rare. The strange thing is that I can press or tap (with luck) on the back of the phone, near the power button, and the phone will turn on. I am sure this is a hardware issue but I got mine from T-Mobile and my bootloader is unlocked and on Android 5.0. The bad thing is that I am now able to JUMP! and was looking at the Nexus 6... oh the humanity!
On an side note: When pressing on the back of the phone (see above) repeatedly I was able to get the phone to fully boot but once I quit it rebooted again. I have not been able to repeat this as of yet. I am leaving it on the charger and hoping that it will somehow right itself like other have reported... that is unless anyone has any suggestions.
Click to expand...
Click to collapse
sounds like a "stuck" power button
simms22 said:
sounds like a "stuck" power button
Click to expand...
Click to collapse
I agree. I took the phone apart and messed with the components but nothing has changed. When I was able to get the phone to book all the way up "Power off" appeared as if I were pressing the button. I am not sure how to fix this.... I am sure that T-Mobile will not cover the warranty since it is unlocked.
rantrav said:
I agree. I took the phone apart and messed with the components but nothing has changed. When I was able to get the phone to book all the way up "Power off" appeared as if I were pressing the button. I am not sure how to fix this.... I am sure that T-Mobile will not cover the warranty since it is unlocked.
Click to expand...
Click to collapse
it should be a relatively inexpensive fix at any local repair shop. or you can try repairing it yourself, can probably find a youtube vid about it.
simms22 said:
it should be a relatively inexpensive fix at any local repair shop. or you can try repairing it yourself, can probably find a youtube vid about it.
Click to expand...
Click to collapse
I have not found a video, yet. I tore it down as far as I could but I will keep searching. I am 99% sure that it is hardware related but I don't think that T-Mobile will swap it out or let me use my JUMP! because of the unlocked bootloader. I knew I should have relocked it when I put 5.0 on it!!!!
rantrav said:
I have not found a video, yet. I tore it down as far as I could but I will keep searching. I am 99% sure that it is hardware related but I don't think that T-Mobile will swap it out or let me use my JUMP! because of the unlocked bootloader. I knew I should have relocked it when I put 5.0 on it!!!!
Click to expand...
Click to collapse
you still can, its very simple. in fastboot.. fastboot oem lock. or if you have root, the boot unlocker for nexus devices app. you can lock or unlock the bootloader with the app, if you have root. personally, i dont think they would even know about the bootloader being unlock.
simms22 said:
you still can, its very simple. in fastboot.. fastboot oem lock. or if you have root, the boot unlocker for nexus devices app. you can lock or unlock the bootloader with the app, if you have root. personally, i dont think they would even know about the bootloader being unlock.
Click to expand...
Click to collapse
The issue is that the phone reboots about every 2 seconds making it impossible to make a connection through ADB, recovery, or anything else. I did, however, find a solution/idea on a post by "nadrojcote":
"For the last week or so my power button/lock button has been intermittent, sometimes having to hit it 5 times or so to get the screen to unlock. Yesterday it all of a sudden stopped working and I couldn't unlock.
I am making this post to share my fix I found for the problem. Seeing how my phone is not under warranty because I have already replaced the screen, I took to tearing it apart and seeing what's going on. Hoping I could order a new power button, unfortunately the button is soldered onto the main board. Upon taking it apart I realized I had put a little shim in between the power button and the plastic button in the housing as a "rattle fix". This is what I am thinking caused the problem, this caused me to be putting too much pressure on the power button and caused it to over time break apart the back of the actual buttons metal housing on the main board. I removed the shim and it still did not work. I was going to take the main board and heat it at a low heat in the oven in hopes to reseat solder points, but before I did that I tried using a fine pair of needle nose pliers to crimp the back housing of the button back together. Luckily this worked. Unfortunately I do not have pictures, but if someone else has the same issue you should be able to see what I'm referring to by comparing the power button to the volume buttons on the mainboard, there is a metal housing around the actual button that is soldered to the main board, it has a slit down the back side of it that allows it to spread apart. The volume keys should be tight.
THE PROBLEM: Power/Lock button stops working
THE CAUSE(assumed): Nexus 5 power/lock button rattle fix
THE FIX: Using needle nose pliers to crimp the metal backing of the power button housing good and tight.
I hope this helps others out in the future as I'm sure I wont be the only one with this problem."
Now, I did not have a loose power button and so did not mod it. I did however take the phone apart and pull the board out. On the back of the board, opposite of the power switch, if an aluminum(?) case which can be removed. Under this there is another aluminum housing with a circle in the middle of it. The circle was somewhat bent touching the board parts below so I carefully bent the circle up. Next I gave the power switch a few "gentle" taps and pressed the casing around the switch to hopefully make it tighter as was recommended by "nadrojcote."
As you can tell from my word use, I am no where near an expert on anything electric BUT my phone is now working. I have not put it back together yet but I am in the process of restoring it to factory and locking the bootloader in case I need to send it in. I have sent some major prayers to God today! (If you do not believe in God you don't have to say anything negative about my post... just carry on)
This happens to me always to restart device
There is a solution to this?
What this fire button solution problem?
Who tried to replace power-on button to know is% 200 percent of the problem?