Greetings,
Since yesterday, I've been experiencing constant restarts, because the power buttons seems too sensitive. I've opened the phone and tried cleaning the button, but the problem still remains. Seems to be motherboard inner power button related, and not the outer button with inner button.
I've bought the phone last year in November. But I purchased it from the google play store in Germany, and I live in Belgium because the 32gb version wasn't yet available at that time. Would I still have a warranty? And I opened the phone and rooted it.
From searches on the internet, I don't think the problem can be solved, it's just broken. Can anyone help me?
Similar issue
My phone doesn't even boot, it reboots or shutdown while the OS is loading.
I've managed to start the phone once by hitting it :silly: and got the pictures by USB. After that I selected factory reset in order to erase all my stuff. The phone still doesn't boot after I moved it from the table that time.
I did not even rooted my N5, by the moment it has Android 5.0.1 (the first update after it got Lollipop).
It just lasted 11 months. Before the N5 I had the N4 and had similar issues, so I wont buy LG anymore.
Someone with a solution? Can I buy a replacement or something?
Thanks!
I had a similar problem due to a sticky power button. Since my phone was in warranty, they replaced the motherboard for free. My phone was all 11 months old when the problem surfaced. You should go to a nearby authorized Lg service centre
Power button sensitivity nexus 5
First of all power off your phone than remove your back cover then remove the board cover with a screw driver remove the battery power strip located on the second right below small plug one then remove all the other strips then you will find two small cables holding on your board both left and right unplug those and slowly pull up the board now remove your power button you will find a small two parallel bumbs flaten it now put back everything reverse the procedure of removing the parts and switch on the phone you will find little hard to switch it on but it will not switch off again to turn screen on after lock choose volume rock wake in settings easy then to turn screen off download some widget like screen off button .. Nexus 5 survives.. sorry for my English I know its bad. But still can help you ppl with that.plz share it Thanks
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Hello, So my Nexus 5 began going into bootloop and random reboot since last december and I could usually fit it by tapping around the power button. This problem is well known and the only real fix is to change the power button. Since my phone is out of waranty by a couple weeks I opened it up and when looking at the power switch I thought .... No way I can change that, ill just try my luck with tech support ...
Luckilly they agreed to send me an RMA right away I'm just a little concern because the back cover now does not fit like it used to and the phone is missing a plastic tab on top of the sim tray. Do you think google will charge me ? Anyone had a similar issue before ? I really don't want to play for that rma ...
Hello
The post is regarding the problems I've recently been facing with my phone, nexus 5.
I installed MM about a month ago and my nexus was working perfectly. However, after two weeks of the installation, my power button got extra sensitive and the phone would sometimes get into infinite rebote loops. I contacted Google and they said that it might be the faulty power button and asked me to factory reset. After factory reset the problem aggravated. In fact after two days of reset my phone would shut down and when I turn it on (through recovery) it will show Static noisy screen. Soon I figured out that if I allow my battery to deplet and attach it with charger, I can turn my phone on. However, as soon as i allow display to sleep, the problem begins again. When the phone sleeps, and I press the power button to wake it up, it shows noise.
So, I have increased the sleep time of my phone to help it stay alive for sometime while I look for a solution.
I would like to know, what according to you can be the problem? Is it the software or the display driver? Or is it the USB cable flex ( which can be the cause of problem as I read it somewhere)
I would be very grateful if you could guide and help me
Best regards.
Sidra
I am having the same issue. May I ask if you found a solution?
HI, I have the same problem....please can someone help us out here. Thanks
Sounds like it's the hardware causing the issue, not anything software/firmware. A new power button is extremely cheep off eBay (seriously, they sell them in bulk), so if you're not squeamish about opening your phone up, it might be worth the small cost for a new internal switch to see if this solves the issue. Go to ifixit.com for a teardown guide.
Hi All,
I have a Nexus 5 16GB that's about 14 month old.
The phone is now running Marshmallow 6.0.1 which was installed through OTA updates.
The device is stock and unrooted.
After accidently dropping the phone and cracking the screen, the phone was initially still working.
Then after a week or two the device began to reboot itself with increasing frequency until it became stuck in a loop.
I have attempted to enter the fastboot/recovery mode but as soon as the option appears the device reboots, so this was a no go.
I have investigated and ruled out the following issues i believe MAY not be the cause:
1. Battery - i have disconnected the battery and run on the mains but issue still occurs
2. Android - i have managed to boot the phone on a few occasions and it has functioned without issue for over 24 hours
I have removed the power button completely and the phone boots and functions fine. When it is placed back the reboot issue becomes intermittent.
I have now replaced the screen and initially the device was working for another 24 hours but the reboot issue has now begun again.
I have read many forums & the following guide by Eross - ''[SOLVED] Nexus 5 stuck in boot loop animation (Lollipop) , partially working with 4.4'' but my problem is the troubleshooting i've done so far does not conclusively point me in any one direction, as to what the possible issue could be.
My phone is out of warranty and i'm considering maybe sourcing a motherboard as a last resort, but only if this is what is required.
Please help!
Sounds like the power button is sticking or the outer plastic button is putting too much pressure on the power switch.
Where did you get the replacement screen? I purchased three from Aliexpress and the internal components didn't always line up properly.
I am using the original power button.
The replacement screen and frame was brought from Wholesaleworld on ebay.
I have read another thread on here were the user mentions SLIGHTLY separating the backing plastic material from the power button with a razor blade and this has solved the issue.
Has anyone else tried this with any success?
Or do you think its worth replacing the power button altogether?
Regards,
I had a power button on an n5 that was sticking, so I removed the motherboard from the phone, cleaned around the area with pure alcohol, and rapidly pressed and released the power button using slightly more pressure than normal for about 3 minutes. This solved the problem for me.
Replacing the motherboard power button would usually be a lot cheaper than a complete motherboard replacement.
If you want to replace the motherboard, I would look for a used n5 with a smashed screen and working internals.
audit13 said:
I had a power button on an n5 that was sticking, so I removed the motherboard from the phone, cleaned around the area with pure alcohol, and rapidly pressed and released the power button using slightly more pressure than normal for about 3 minutes. This solved the problem for me.
Replacing the motherboard power button would usually be a lot cheaper than a complete motherboard replacement.
If you want to replace the motherboard, I would look for a used n5 with a smashed screen and working internals.
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I have never had the need to clean any internal components with rubbing alcohol, but your method seems to be the cheapest & most practical to try first.
I'm assuming the alcohol will not damage the board in anyway, but is there a method to applying the alcohol & cleaning i.e. using a lint free cloth maybe?
Also, if i was to replace the motherboard power button would this have to be soldered on?
I used a cotton swab lightly damp with alcohol to clean around the power button. Don't soak the area, give it time to dry, and importantly, disconnect the battery before doing anything to the board.
The motherboard button can be desoldered and a new button soldered in place of the original.
So I have been using nexus 5 from the start and a few months ago the phone started showing some weird signs.
It was shutting down every time I used the power button and if I tried to turn it on it would turn back off.
So I remapped the volume button as a power on and power off and even installed a custom ROM. It was all working perfectly , I was using volume button to turn on the screen. Sometimes I even used power button for screenshot and no problem.
But yesterday my phone just gave up one me.
It will go up to the google screen and then just stay there .
So I thought it was because of the aosp ROM so I managed to go into twrp recovery , wiped everything including system and flashed the stock image of marshmallow .
It did turn on and reached till the setup and page and then again turned off.
So now sometimes it does turn on goes to google screen and then shuts down.
I am able to go into bootloader mode by pressing volume down and power button .
But the damn phone won't go past google screen
Sometimes it does then it again turns off.
Does anyone knows what is happening?
Ive Been having same problem. Couldnt access factory reset Via recovery says only "No command".
You need to replace your power button it is a known problem for many N5 users
George35000vr said:
You need to replace your power button it is a known problem for many N5 users
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I did open up my phone and cleaned it but it didn't work.
Are u sure about that?
I read somewhere on reddit that because of not using the nexus charging cable sometimes the boot ic gets damaged. Can that be the case?
It's the switch. Very common problem, I recently bought a 5-pack of the switches and replaced the one on my wife's phone.
How did you clean it? Did you use a bit of spray solvent in it (there are YouTube videos on this). Cleaning with solvent also did not work for me.
If you don't have the tools + experience needed, DO NOT TRY TO REPLACE THE SWITCH YOURSELF! The switch is smaller than a grain of rice and you can damage the phone.
It took me three tries - one of them I dropped the switch and lost it, one I bodged the soldering and had to remove the new item. My soldering iron is not the greatest but at least it has temperature control and I have multiple tips for it. The ground plane of the board that the switch solders to wicks a lot of heat and that makes it hard to get the old one off, the tiny through holes are very hard to clear.
So I suggest that you will need someone who has experience and the correct tools for soldering surface mount components for this job.
ModemJunki said:
It's the switch. Very common problem, I recently bought a 5-pack of the switches and replaced the one on my wife's phone.
How did you clean it? Did you use a bit of spray solvent in it (there are YouTube videos on this). Cleaning with solvent also did not work for me.
If you don't have the tools + experience needed, DO NOT TRY TO REPLACE THE SWITCH YOURSELF! The switch is smaller than a grain of rice and you can damage the phone.
It took me three tries - one of them I dropped the switch and lost it, one I bodged the soldering and had to remove the new item. My soldering iron is not the greatest but at least it has temperature control and I have multiple tips for it. The ground plane of the board that the switch solders to wicks a lot of heat and that makes it hard to get the old one off, the tiny through holes are very hard to clear.
So I suggest that you will need someone who has experience and the correct tools for soldering surface mount components for this job.
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Click to collapse
Okay thanks . I will try finding a repair shop.
To start, I bought this phone used a few months ago. I'm traveling, my other phone was old and the camera was broken, and I wanted something that wouldn't be bricked if I fell into a river while hiking (it happened in the past; the current was faster and the river deeper than I anticipated). Anyways, so I got this S7 and the only issue seemed to be that the volume down key was a bit... off.
A few days ago, I went for a hike in here in the south of Spain, in the seemingly only place with some water... and... only thinking about the phone's supposed water-resistance, I went under a waterfall with it to take some video. It worked (although somewhat glitchy), then it displayed the volume mini-screen on the display as if I had pressed one of the volume buttons (I hadn't), and then it restarted. Into safe mode...
Since then, everything else besides the volume has worked without any flaw. I can use every other feature of the phone, but if I restart it, it ALWAYS starts into safe mode. Using the diagnostics screen (*#0*#), neither of the volume keys registers. I thought perhaps the volume down key was stuck as when I press the home and power buttons (without touching vol down), it takes a screenshot. So I took the back cover off and checked it.
The initially dodgy vol down button was a result of the previous owner breaking something and having the back cover taken off to fix it. They had reglued (rather than using the standard adhesive strip) the cover on and the glue had gotten into button's allocated space. Their shoddy gluing job was also the reason why water was able to enter so easily when I went under the waterfall... Anyways, I cleaned their glue out and detached the flex cable for the volume buttons. With no change. The phone still starts into safe mode and the screenshot is still taken without any need for the volume key.
My last thought was that if I hold the power and home key during startup, then maybe I can use the same process as a screenshot to get into download mode. Turns out I cannot...
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So, backstory and details aside, does anyone have any previous experiences like this? Could it, in fact, be the power buttons (I initially thought so, but the lack of change when detached makes me think otherwise)? Or did the water that seeped in maybe affect the motherboard and is there a place/method by which I could check this?
Any help on the issue would be greatly appreciated as I'm rather stumped at the moment.