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Having a speakerphone issue outside 14 days getting a refurbished phone super po.
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thunderboltglass said:
Having a speakerphone issue outside 14 days getting a refurbished phone super po.
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ok? Pointless thread
Indeed I was venting. But has anyone received a refurbed bolt if so what's the build quality like.
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thunderboltglass said:
Indeed I was venting. But has anyone received a refurbed bolt if so what's the build quality like.
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looks like when you first bought it :0
Lol
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Just read your other topic you are replacing your phone cause of an echo? Hmm sometimes I hear an echo on Xbox live I'm gong to go return that.
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miketoasty said:
Hmm sometimes I hear an echo on Xbox live I'm gong to go return that.
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+1ol
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If you can read I am not the on hearing the echo. Is the person on the other end hearing themself echo when I have it on speakerphone. They say it sounds horrid and it was tested at Verizon they said it sounds terrible.
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you dont need to get a referb. if you go to a corporate store theyll switch you out right there on the spot.
magicriggs said:
you dont need to get a referb. if you go to a corporate store theyll switch you out right there on the spot.
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if you are outside your return window, they will refer you to get a replacement sent to you or you can call 611 and talk to a data tech support person and they will send you a replacement, but the stores will not replace it on the spot. they prob would if you *****ed and moaned for 2 hrs straight just to get you to leave... but their policy is to have a replacement mailed to you
magneticzero said:
if you are outside your return window, they will refer you to get a replacement sent to you or you can call 611 and talk to a data tech support person and they will send you a replacement, but the stores will not replace it on the spot. they prob would if you *****ed and moaned for 2 hrs straight just to get you to leave... but their policy is to have a replacement mailed to you
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I find being either a complete and total ****(which comes naturally to me) or knowing someone that works there solves the two hour problem. haha. I got an upgrade once when my phone died and wasnt insured. Didnt have to renew my contract or anything but walked out of there with a new phone. Granted, I cant go back to that specific store anymore, but I still got my way. haha.
magneticzero said:
if you are outside your return window, they will refer you to get a replacement sent to you or you can call 611 and talk to a data tech support person and they will send you a replacement, but the stores will not replace it on the spot. they prob would if you *****ed and moaned for 2 hrs straight just to get you to leave... but their policy is to have a replacement mailed to you
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That is not correct. A Corporate store will exchange the phone outright, if they have it in stock.
magicriggs said:
That is not correct. A Corporate store will exchange the phone outright, if they have it in stock.
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Probably just depends on who you speak to. I was in a corporate store yesterday and they told me they would not exchange it outside of the return window, and that I would have to wait for one in the mail. They had it in stock and everything, just wouldn't do it.
Same story. But the good news is when talking to them on the phone they said since the phone is only 3 weeks old that there are no refurbs yet just new factory replacement new phone just no box and battery and mem card. I'll wait till Monday and post if its new or and obvious shi**y refurb.
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Well not that it matters as I'm pretty sure that this thread is dead, but I received my replacement today. The phone is in great shape no speakerphone issue, no dead pixels, all buttons are perfect. So anyone that has to get a CLN device don't panic it may be better than out of the box.
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I was going to say the phone has only been out like what 3 weeks, even if it was refurbished I'm sure it wouldn't be beat to death.
I'd be willing to bet my own TBolt that you will not receive a refurbished device. It will be just the handset. No battery, SDcard, etc. I have never seen a refurbished phone actually be refurbished. They purchase devices w/o the packaging and included accessories from manufacturer's. If you choose to purchase a refurb, then you get sent an actual refurb but replacements are new 99.9% of the time. My fiancee was just outside our 14 days and needed her incredible replaced. They sent a brand new "refurb" and offered me $100 off my bill since technically I paid for a new device and received a "refurbished" unit. So basically she got a new dinc for free. Not to mention the TB is so new they wouldn't even have refurbs yet. Don't get upset till you get the device, I guarantee you will be happy with it.
BTW, for those arguing over the return policy. They will refer you to a repair center for an exchange. If your in your 14 day period however, you hold the power to either get an exchange or cancel out right so they will usually do the exchange rather than risk you getting pissed and returning the phone and canceling your contract. They'll make it as if their doing you a favor but in reality you are in charge during the first 14 days.
thunderboltglass said:
Well not that it matters as I'm pretty sure that this thread is dead, but I received my replacement today. The phone is in great shape no speakerphone issue, no dead pixels, all buttons are perfect. So anyone that has to get a CLN device don't panic it may be better than out of the box.
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Did it comenwithout the battery cover? Just curious. Thanks
Yes it came without a battery cover later that night though the plastic rubber piece at the bottom of the screen popped out lol. What a joke this phone is they are sending another I hate this spending money on a piece of junk. I do love the phone but UK glad I signed only a one year contract. I'm not even picky I don't care about dust under the screen or light bleed though. But really a malfunctioning speaker and this one falling apart give me a break.
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Alright guys I need some help I just got att service no less then 2 monthes ago my son was playing with my phone and in the process dropped and it broke my LCD isn't cracked but he digitizer is. I called into att I purchase the phone warranty but they want to charge me 199 which is ridiculous but I'm not eligible for an upgrade as well.. I need some help cuz this is my only phone that I can use on att since my other phones are work phone.
Question is how do I get it to basically no cost i had warranty with other company and it never cost that much
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crashpsycho said:
Alright guys I need some help I just got att service no less then 2 monthes ago my son was playing with my phone and in the process dropped and it broke my LCD isn't cracked but he digitizer is. I called into att I purchase the phone warranty but they want to charge me 199 which is ridiculous but I'm not eligible for an upgrade as well.. I need some help cuz this is my only phone that I can use on att since my other phones are work phone.
Question is how do I get it to basically no cost i had warranty with other company and it never cost that much
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Buy a new digitizer off ebay for around $120.....thats ur best bet i believe
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jyazzie110 said:
Buy a new digitizer off ebay for around $120.....thats ur best bet i believe
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Damn pretty crappy but I do appreciate the response
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When you call into AT&T ask for the number to the warranty department. They will ask you a few questions to determine if that's the right department you are looking for. Just say you charged your phone and it no longer turns on. Eventually after lying a bit more you will have a replacement device on its way to you. Works for me all the time and have never failed yet.
They say all kind of things to scare you out of it, but nothing ever happens. I don't know if it is just my luck. I warranty at least 3 times for the year just to keep my phone looking brand new and I send it in working perfectly fine.
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RastarNation said:
When you call into AT&T ask for the number to the warranty department. They will ask you a few questions to determine if that's the right department you are looking for. Just say you charged your phone and it no longer turns on. Eventually after lying a bit more you will have a replacement device on its way to you. Works for me all the time and have never failed yet.
They say all kind of things to scare you out of it, but nothing ever happens. I don't know if it is just my luck. I warranty at least 3 times for the year just to keep my phone looking brand new and I send it in working perfectly fine.
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You CANNOT warranty out a broken digitizer......sumone correct me if im wrong
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jyazzie110 said:
You CANNOT warranty out a broken digitizer......sumone correct me if im wrong
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I know. That's why I'm explaining to lie. It's a gamble, but from my personal experience they never really check. I warrantied perfectly working phones before and nothing happen and on the other end pretty messed up ones too. It's just advice, that's all
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RastarNation said:
I know. That's why I'm explaining to lie. It's a gamble, but from my personal experience they never really check. I warrantied perfectly working phones before and nothing happen and on the other end pretty messed up ones too. It's just advice, that's all
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Karma man karma.....always comes back to bite u in the ass.....
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If you wanna keep karma intact call Samsung and ask them how much it would be to replace the digitizer. If you don't believe in karma just flash a ROM to it from another Samsung phone. Bring it to ATT store and say WTF my phone just stopped working.
Lol thanks rapstar I can definitely give it a shot. Here my thing jyazzie that your correct they don't warranty hardware breaking so by my son dropping the phone voided the warranty. But here my thing I have had other providers and they always warrantied at least one accidental replacement and for 199 I could just go and buy something else like a galaxy note. But seriously 199 for a phone that is on the do not sell list lol. Thank you all for the help and feed back. But I'll see if my work will let me get one temporarily.
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I'd try to brick it through Kies, tbqh. Can be done without the screen on if you restore to 2.3 in ODIN. It's a risk that they see the digitizer and have a "WTF" moment, but you stand a good chance of getting away with saying, "I did the upgrade through Kies and now it doesn't work."
T.J. Bender said:
I'd try to brick it through Kies, tbqh. Can be done without the screen on if you restore to 2.3 in ODIN. It's a risk that they see the digitizer and have a "WTF" moment, but you stand a good chance of getting away with saying, "I did the upgrade through Kies and now it doesn't work."
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Yeah I can definitely give it a shot the only problem is that with any glare your can definitely see the LCD screen is cracked
Sorry to edit its the LCD screen not digitizer
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crashpsycho said:
Yeah I can definitely give it a shot the only problem is that with any glare your can definitely see the LCD screen is cracked
Sorry to edit its the LCD screen not digitizer
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Oh, yeah, if it's the screen, that changes things a bit lol
Thanks though
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T.J. Bender said:
Oh, yeah, if it's the screen, that changes things a bit lol
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Indeed. I actually had Samsung replace my screen when I broke the glass a few months ago. They charged me 158 and they covered shipping both ways. I had the phone back in 8 days. Since they did the work it is still under warranty if anything else should go wrong. It was actually cheaper than any of the glass/digitizer units I could find online.
hechoen said:
Indeed. I actually had Samsung replace my screen when I broke the glass a few months ago. They charged me 158 and they covered shipping both ways. I had the phone back in 8 days. Since they did the work it is still under warranty if anything else should go wrong. It was actually cheaper than any of the glass/digitizer units I could find online.
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That's true after 2 hrs of pricing found the cheapest was 158 minus shipping
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crashpsycho said:
That's true after 2 hrs of pricing found the cheapest was 158 minus shipping
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R u guys serious??? Didja check ebay??? I bought my digitizer for $120......thats all u need....u dnt need the whole housing on the outside....just break out the old screen CAREFULLY and replace the digitizer....replaced mines within 10 mins and it works perfectly...
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jyazzie110 said:
R u guys serious??? Didja check ebay??? I bought my digitizer for $120......thats all u need....u dnt need the whole housing on the outside....just break out the old screen CAREFULLY and replace the digitizer....replaced mines within 10 mins and it works perfectly...
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dude ive been doing repairs on phone for over 3 years i know what i can and cannot repair on a phone I need an lcd Not a digitizer. ive tried over 15 times minimal to seperate an LCD from a Digitizer glass and failed every time some people have the touch others dont.
crashpsycho said:
dude ive been doing repairs on phone for over 3 years i know what i can and cannot repair on a phone I need an lcd Not a digitizer. ive tried over 15 times minimal to seperate an LCD from a Digitizer glass and failed every time some people have the touch others dont.
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Thats why i said before that buying a whole new digitizer with the lcd attached.....i tried replacing the top acreen and ended up cracking my whole digitizer.....heres a link to where i got mines from....its from Hong kong but i got it in the mail within a week with free shipping.....its not $120 like i paid but its cheaper than $158. http://pages.ebay.com/link/?nav=item.view&id=160886293969
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Thanks man 140 in my situation cuz mine is white phone thanks
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Well I accidentally flashed a GS3 rom on my skyrocket and I'm pretty sure its bricked. The phone stays black and doesn't appear to power on at all. I am unable to get into recovery or download mode to flash in odin. The flash was a clean install and I had formatted both my emmc and usb mounts.
My question is should I bother taking it in to att or will they know that I've had it rooted? Or should I just bite the bullet and send it in for a jtag and pay around $70?
If it won't power on it could be any number of things from AT&T's perspective. It's worth a shot to see what they say.
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Quando Omni Flunkus Moritati
warranty it, just play stupid and say it wont turn on and you dont know why, and dont mention anything about flashing a rom
Definitely a hard brick. I'd take it to AT&T first, tell them you were in the middle of the firmware update (act dumb) and the phone just turned off and wouldn't turn back on. I've heard stories (see edit below) of AT&T-owned stores calling corporate for guidance as AT&T's update was implicated, then just pulling out a new phone and handing it over well after the 14/30 days are up. More likely, they'll refer you to Sammy to have it warrantied out. Nothing to lose by trying at least the AT&T store first, as a one-day turnaround and free replacement is a better deal than waiting for Sammy to do their thing and send you a refurb, or spending the money on JTAG.
Edit: Stories. That's it. Haven't seen it happen. Your mileage may vary.
Thanks everyone. I'll head to att tomorrow and give it a shot. Will report back with outcome.
Take it to att if its still under warranty and play dumb. If it won't turn on they won't know its rooted or other ROMs have been put on. I'm sending this from a phone that was replaced under the same circumstances you're in:thumbup:
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jd1639 said:
Take it to att if its still under warranty and play dumb. If it won't turn on they won't know its rooted or other ROMs have been put on. I'm sending this from a phone that was replaced under the same circumstances you're in:thumbup:
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Thanks for your response. Unfortunately I am out of warranty. I've had the phone for almomst a year now.
If it's under a year you're OK. Mine had a month to go. Got a 90 day warranty on the new phoneso got a two month extended warranty with the new phone
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jd1639 said:
If it's under a year you're OK. Mine had a month to go. Got a 90 day warranty on the new phoneso got a two month extended warranty with the new phone
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Went to ATT and they swapped my phone out for a new one. Thanks everyone!
SeaDonkey said:
Went to ATT and they swapped my phone out for a new one. Thanks everyone!
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Nice! Out of curiosity, what did you say? Turned off and won't turn back on? You can answer via PM if you think they might see or anything.
That's it. They tried to turn it on, called a tech guy, still couldn't get download mode and that was it. Just don't talk and use short answers to the questions. Take the sd card out, of course. They send a refurb'd phone, less the back and battery. You then send the old phone back in a prepaid envelope that comes with the re furb. Pretty painless
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jd1639 said:
That's it. They tried to turn it on, called a tech guy, still couldn't get download mode and that was it. Just don't talk and use short answers to the questions. Take the sd card out, of course. They send a refurb'd phone, less the back and battery. You then send the old phone back in a prepaid envelope that comes with the re furb. Pretty painless
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Even if it is out of warranty?
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It has to be within warranty period.
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droidbabyxda said:
Even if it is out of warranty?
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Of course not, it has to be in the warranty period.
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jd1639 said:
That's it. They tried to turn it on, called a tech guy, still couldn't get download mode and that was it. Just don't talk and use short answers to the questions. Take the sd card out, of course. They send a refurb'd phone, less the back and battery. You then send the old phone back in a prepaid envelope that comes with the re furb. Pretty painless
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Exactly. I told them it froze up during the official update and wouldn't turn back on. Just played stupid. The funny thing is that I accidentally left my sd card in it and I know that I had a folder on there named "rom_flashing" lol. I got very nervous when they saw the sd card, swapped it in the new phone and booted it up. I told them I was in a hurry and took the phone then bounced out. :good:
SeaDonkey said:
Went to ATT and they swapped my phone out for a new one. Thanks everyone!
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:thumbup::thumbup::thumbup:
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Just recently, my gf's mt4gs stopped working whenever you try to open the app. The only thing that happens after opening the camera app is the black screen. The only thing we can do is go back to the home screen.
Just recently restored from the very first backup through cwm. Still no go. I'm now assuming it is a hardware problem and her phones warranty just ended last month...
Any help would be great.
Thank you
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EhHowzit808 said:
Just recently, my gf's mt4gs stopped working whenever you try to open the app. The only thing that happens after opening the camera app is the black screen. The only thing we can do is go back to the home screen.
Just recently restored from the very first backup through cwm. Still no go. I'm now assuming it is a hardware problem and her phones warranty just ended last month...
Any help would be great.
Thank you
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I'm having that issue myself. Tried unrooting and rerooting but I still have that error. Kornyone said it might have something to do with the camera itself.
Sent from Spaceball One.
blackknightavalon said:
I'm having that issue myself. Tried unrooting and rerooting but I still have that error. Kornyone said it might have something to do with the camera itself.
Sent from Spaceball One.
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Its pretty s#itty that this phone was so-called T-Mobile's best camera phone when it was released. What's happens after a year?...the camera dies. I've done hard resets, revert back to factory-fresh out of the box, and even used the first nandroid backup of this phone. My gf is still paying in installments for the phone every month and she is worried that she has to pay the rest of the amount in order to get another phone. She didn't apply for the product insurance and I'm for sure the factory warranty is over. I have removed root and I'm trying to revert the bootloader/recovery back to stock to return it to the store.
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EhHowzit808 said:
Its pretty s#itty that this phone was so-called T-Mobile's best camera phone when it was released. What's happens after a year?...the camera dies. I've done hard resets, revert back to factory-fresh out of the box, and even used the first nandroid backup of this phone. My gf is still paying in installments for the phone every month and she is worried that she has to pay the rest of the amount in order to get another phone. She didn't apply for the product insurance and I'm for sure the factory warranty is over. I have removed root and I'm trying to revert the bootloader/recovery back to stock to return it to the store.
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If you unlocked it through HTCdev, they'll know you rooted it.
blackknightavalon said:
If you unlocked it through HTCdev, they'll know you rooted it.
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Looks like there is nothing else to do. Bummer...
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EhHowzit808 said:
Its pretty s#itty that this phone was so-called T-Mobile's best camera phone when it was released. What's happens after a year?...the camera dies. I've done hard resets, revert back to factory-fresh out of the box, and even used the first nandroid backup of this phone. My gf is still paying in installments for the phone every month and she is worried that she has to pay the rest of the amount in order to get another phone. She didn't apply for the product insurance and I'm for sure the factory warranty is over. I have removed root and I'm trying to revert the bootloader/recovery back to stock to return it to the store.
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There are issues with any hardware you buy. My MT4GS has been very reliable over the past 1 year-2 months that I've had it. I've lived in China for part of that time, using a China Unicom SIM, taking hundreds of really great pics and videos, installed numerous ROMs (but always going back to a stock-based ROM for reliability/stability). It has been a great phone for me. I have bought an after-market battery from a shop in Shanghai, cost about $6US and it lasts me more than a day (1900mAh). Can't beat that.
Two friends with iPhone 4S have had cracked backs just from having them in their pockets. One just got a new iPhone 5, after 2 days he had to have it replaced because the button broke. It's just a fact of life in modern hardware.
I have insurance on my phones... and all u need to do is send it in to asurion and get a replacement... my cousin had the original mytouch 4g and he got a htc one x as a replacment... also the phone was rooted and had a custom rom on it when we sent it back.
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Lockdo6307 said:
I have insurance on my phones... and all u need to do is send it in to asurion and get a replacement... my cousin had the original mytouch 4g and he got a htc one x as a replacment... also the phone was rooted and had a custom rom on it when we sent it back.
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True. My gf upgraded to the GS3 and after purchasing the phone, they told her she had insurance when she signed up a year ago. She was kinda bummed that she spent a lot to get the GS3, but she is enjoying the phone...she didn't even let me try it yet...lol. Its alright, I have my Nexus 7 and GS2, rooted and rom'd.
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Has anyone done this for a warranty replacement and got away with it?
I am having hardware issues and cannot get back to stock.
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I'd suggest hard bricking it first. When the s3 first came out I flashed an incorrect zip file and almost instantly found myself with a totally lifeless phone. I took it in to Verizon and convinced the guy there that it just stopped working and I played dumb about why. He tried to charge it for a while and see if that helped and of course nothing happened, so then he pronounced it dead and ordered a replacement phone totally under warranty. Good luck, lol
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brjon1 said:
I'd suggest hard bricking it first. When the s3 first came out I flashed an incorrect zip file and almost instantly found myself with a totally lifeless phone. I took it in to Verizon and convinced the guy there that it just stopped working and I played dumb about why. He tried to charge it for a while and see if that helped and of course nothing happened, so then he pronounced it dead and ordered a replacement phone totally under warranty. Good luck, lol
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Interesting world where people openly discuss committing Felony Fraud and Conspiricy to Commit Felony Fraud but discussing pirating a $.99 piece of software isn't allowed. LOL :silly: