Well I accidentally flashed a GS3 rom on my skyrocket and I'm pretty sure its bricked. The phone stays black and doesn't appear to power on at all. I am unable to get into recovery or download mode to flash in odin. The flash was a clean install and I had formatted both my emmc and usb mounts.
My question is should I bother taking it in to att or will they know that I've had it rooted? Or should I just bite the bullet and send it in for a jtag and pay around $70?
If it won't power on it could be any number of things from AT&T's perspective. It's worth a shot to see what they say.
Sent from my CvD Nibbled Skyrocket
Quando Omni Flunkus Moritati
warranty it, just play stupid and say it wont turn on and you dont know why, and dont mention anything about flashing a rom
Definitely a hard brick. I'd take it to AT&T first, tell them you were in the middle of the firmware update (act dumb) and the phone just turned off and wouldn't turn back on. I've heard stories (see edit below) of AT&T-owned stores calling corporate for guidance as AT&T's update was implicated, then just pulling out a new phone and handing it over well after the 14/30 days are up. More likely, they'll refer you to Sammy to have it warrantied out. Nothing to lose by trying at least the AT&T store first, as a one-day turnaround and free replacement is a better deal than waiting for Sammy to do their thing and send you a refurb, or spending the money on JTAG.
Edit: Stories. That's it. Haven't seen it happen. Your mileage may vary.
Thanks everyone. I'll head to att tomorrow and give it a shot. Will report back with outcome.
Take it to att if its still under warranty and play dumb. If it won't turn on they won't know its rooted or other ROMs have been put on. I'm sending this from a phone that was replaced under the same circumstances you're in:thumbup:
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
jd1639 said:
Take it to att if its still under warranty and play dumb. If it won't turn on they won't know its rooted or other ROMs have been put on. I'm sending this from a phone that was replaced under the same circumstances you're in:thumbup:
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
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Click to collapse
Thanks for your response. Unfortunately I am out of warranty. I've had the phone for almomst a year now.
If it's under a year you're OK. Mine had a month to go. Got a 90 day warranty on the new phoneso got a two month extended warranty with the new phone
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
jd1639 said:
If it's under a year you're OK. Mine had a month to go. Got a 90 day warranty on the new phoneso got a two month extended warranty with the new phone
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
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Went to ATT and they swapped my phone out for a new one. Thanks everyone!
SeaDonkey said:
Went to ATT and they swapped my phone out for a new one. Thanks everyone!
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Click to collapse
Nice! Out of curiosity, what did you say? Turned off and won't turn back on? You can answer via PM if you think they might see or anything.
That's it. They tried to turn it on, called a tech guy, still couldn't get download mode and that was it. Just don't talk and use short answers to the questions. Take the sd card out, of course. They send a refurb'd phone, less the back and battery. You then send the old phone back in a prepaid envelope that comes with the re furb. Pretty painless
Sent from my SGH-I727 using xda app-developers app
jd1639 said:
That's it. They tried to turn it on, called a tech guy, still couldn't get download mode and that was it. Just don't talk and use short answers to the questions. Take the sd card out, of course. They send a refurb'd phone, less the back and battery. You then send the old phone back in a prepaid envelope that comes with the re furb. Pretty painless
Sent from my SGH-I727 using xda app-developers app
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Click to collapse
Even if it is out of warranty?
Sent from my SAMSUNG-SGH-I727 using xda premium
It has to be within warranty period.
Sent from my SGH-I727 using xda app-developers app
droidbabyxda said:
Even if it is out of warranty?
Sent from my SAMSUNG-SGH-I727 using xda premium
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Click to collapse
Of course not, it has to be in the warranty period.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
jd1639 said:
That's it. They tried to turn it on, called a tech guy, still couldn't get download mode and that was it. Just don't talk and use short answers to the questions. Take the sd card out, of course. They send a refurb'd phone, less the back and battery. You then send the old phone back in a prepaid envelope that comes with the re furb. Pretty painless
Sent from my SGH-I727 using xda app-developers app
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Click to collapse
Exactly. I told them it froze up during the official update and wouldn't turn back on. Just played stupid. The funny thing is that I accidentally left my sd card in it and I know that I had a folder on there named "rom_flashing" lol. I got very nervous when they saw the sd card, swapped it in the new phone and booted it up. I told them I was in a hurry and took the phone then bounced out. :good:
SeaDonkey said:
Went to ATT and they swapped my phone out for a new one. Thanks everyone!
Click to expand...
Click to collapse
:thumbup::thumbup::thumbup:
Sent from my SGH-I727 using xda premium
Related
Has anyone bricked their Skyrocket after rooting it, sent it back to Samsung, and had luck? I imagine they have so many phones coming in/out that they might not check. Ultimately, just hooking it up to their JTAG unit and reflashing it.
But, I'd like to know if anyone has had any experiences with this.
If you search answers will come I suggest something about bricked phones
Sent from my SGH-T989 using Tapatalk 2
nrm5110 said:
If you search answers will come I suggest something about bricked phones
Sent from my SGH-T989 using Tapatalk 2
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k, thanks. So it seems like they will replace them. I'm wondering if I should say that Kies died during an update or if it just died and won't power on.
Battery on your comp died or you dog tugged on the cable mid update
Sent from my SGH-T989 using Tapatalk 2
bricked mine. wouldnt even turn on. couldnt get recovery or download mode. sent it to samsung and they marked it as a faulty pcb and replaced it.
Be very very careful when your flashing. Don't flash in a thunder storm, in a car, or while your moving. Make sure your phone, your computer are charged. Make sure your USB ports work your cables are good. Make sure not to move your phone, hold your phone while its flashing. Be sure to read and read again before you flash.
Check double check every file. Make sure your downloads complete, make sure its for your phone. Read other post and learn from them. And you won't have another bricked phone.
Sent from my SAMSUNG-SGH-I727 using xda premium
hedpe said:
Has anyone bricked their Skyrocket after rooting it, sent it back to Samsung, and had luck? I imagine they have so many phones coming in/out that they might not check. Ultimately, just hooking it up to their JTAG unit and reflashing it.
But, I'd like to know if anyone has had any experiences with this.
Click to expand...
Click to collapse
Hard bricked mine the other day. Went to at&t said it turned off when I plugged it in and they gave me a new one right away.
Sent from my SAMSUNG-SGH-I727 using xda premium
Just came back from At&t Device Support Center and they fixed my bricked Skyrocket in less then 10 minutes. The chick giggled when she saw it was rooted and said I shouldn't do it anymore. LOL. If you're under warranty still, go to your local center. Maybe they'll fix it even if it isn't under warranty. Might depend on the person though.
greekunit690 said:
Hard bricked mine the other day. Went to at&t said it turned off when I plugged it in and they gave me a new one right away.
Sent from my SAMSUNG-SGH-I727 using xda premium
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Are you in your 1st month ? or just in the warranty ?
---------- Post added at 03:02 PM ---------- Previous post was at 03:00 PM ----------
IEatKittys! said:
Just came back from At&t Device Support Center and they fixed my bricked Skyrocket in less then 10 minutes. The chick giggled when she saw it was rooted and said I shouldn't do it anymore. LOL. If you're under warranty still, go to your local center. Maybe they'll fix it even if it isn't under warranty. Might depend on the person though.
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Did they replace it with another device ? what do you mean by "repaired" ?
mahanddeem said:
Are you in your 1st month ? or just in the warranty ?
---------- Post added at 03:02 PM ---------- Previous post was at 03:00 PM ----------
Did they replace it with another device ? what do you mean by "repaired" ?
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To me, it sounds like he didn't know how/or couldn't get into dl mode. Att fixed his by flashing it back to stock.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
IEatKittys! said:
Just came back from At&t Device Support Center and they fixed my bricked Skyrocket in less then 10 minutes. The chick giggled when she saw it was rooted and said I shouldn't do it anymore. LOL. If you're under warranty still, go to your local center. Maybe they'll fix it even if it isn't under warranty. Might depend on the person though.
Click to expand...
Click to collapse
Wait. CHICK?! :O
Sent from my SAMSUNG-SGH-I727 using XDA
hedpe said:
Has anyone bricked their Skyrocket after rooting it, sent it back to Samsung, and had luck? I imagine they have so many phones coming in/out that they might not check. Ultimately, just hooking it up to their JTAG unit and reflashing it.
But, I'd like to know if anyone has had any experiences with this.
Click to expand...
Click to collapse
Keep us updated please and good luck
Yes chick! Kind of a hottie too.
Sent from my SAMSUNG-SGH-I727 using XDA
IEatKittys! said:
Yes chick! Kind of a hottie too.
Sent from my SAMSUNG-SGH-I727 using XDA
Click to expand...
Click to collapse
Bet you Brick your phone again
Sent from Down The Rabbit Hole, using Tapatalk 2.
Haha. You'll lose that bet its a couple of blocks away from my sisters job so might pass by with a complaint about my phone getting to "hot" or I can say my contacts are not saving and ask her to put her number and see if it saves. Ill go with that one.
Sent from my SAMSUNG-SGH-I727 using XDA
greekunit690 said:
Hard bricked mine the other day. Went to at&t said it turned off when I plugged it in and they gave me a new one right away.
Sent from my SAMSUNG-SGH-I727 using xda premium[/QUOTE
Did they check the IMEI number to see if it was till under warranty, or did you just give them the phone and your account information?
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Click to collapse
ATT will replace if under warranty
Just went through the process here myself. ATT will replace if under warranty. They asked if I'd gotten it wet or dropped it - no questions about flashing custom ROM - especially the wrong custom ROM : )
Good luck
rkaler said:
Just went through the process here myself. ATT will replace if under warranty. They asked if I'd gotten it wet or dropped it - no questions about flashing custom ROM - especially the wrong custom ROM : )
Good luck
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Click to collapse
going to see will they take mines and switch it out the same day, I bought my skyrocket with broke screen from my friend, he said he accidently kept the phone old one, so I bought it for a reasonable price, if they take a look at the IMEI will they say something about it being not sent back, I mean I been using it for awhile now, I say about 2 or 3 months. Hopefully they'll switch it without problems or asking for my account, but some how I know they will what do yall think?
Ljdd said:
going to see will they take mines and switch it out the same day, I bought my skyrocket with broke screen from my friend, he said he accidently kept the phone old one, so I bought it for a reasonable price, if they take a look at the IMEI will they say something about it being not sent back, I mean I been using it for awhile now, I say about 2 or 3 months. Hopefully they'll switch it without problems or asking for my account, but some how I know they will what do yall think?
Click to expand...
Click to collapse
The imei is the first thing they look at, as that is how they tell if it's under warranty or not. Send it for jtag, about 50 bucks.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
xcrazydx said:
The imei is the first thing they look at, as that is how they tell if it's under warranty or not. Send it for jtag, about 50 bucks.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
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Click to collapse
Yeah, JTAG might be my first, I dont get a upgrade till February, hopefully they'll replace it, Im going to seee today, when I get time and with my girlfriend, I hope the warranty is still good though
Just recently, my gf's mt4gs stopped working whenever you try to open the app. The only thing that happens after opening the camera app is the black screen. The only thing we can do is go back to the home screen.
Just recently restored from the very first backup through cwm. Still no go. I'm now assuming it is a hardware problem and her phones warranty just ended last month...
Any help would be great.
Thank you
Sent from my Nexus 7 using xda app-developers app
EhHowzit808 said:
Just recently, my gf's mt4gs stopped working whenever you try to open the app. The only thing that happens after opening the camera app is the black screen. The only thing we can do is go back to the home screen.
Just recently restored from the very first backup through cwm. Still no go. I'm now assuming it is a hardware problem and her phones warranty just ended last month...
Any help would be great.
Thank you
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
I'm having that issue myself. Tried unrooting and rerooting but I still have that error. Kornyone said it might have something to do with the camera itself.
Sent from Spaceball One.
blackknightavalon said:
I'm having that issue myself. Tried unrooting and rerooting but I still have that error. Kornyone said it might have something to do with the camera itself.
Sent from Spaceball One.
Click to expand...
Click to collapse
Its pretty s#itty that this phone was so-called T-Mobile's best camera phone when it was released. What's happens after a year?...the camera dies. I've done hard resets, revert back to factory-fresh out of the box, and even used the first nandroid backup of this phone. My gf is still paying in installments for the phone every month and she is worried that she has to pay the rest of the amount in order to get another phone. She didn't apply for the product insurance and I'm for sure the factory warranty is over. I have removed root and I'm trying to revert the bootloader/recovery back to stock to return it to the store.
Sent from my Nexus 7 using xda app-developers app
EhHowzit808 said:
Its pretty s#itty that this phone was so-called T-Mobile's best camera phone when it was released. What's happens after a year?...the camera dies. I've done hard resets, revert back to factory-fresh out of the box, and even used the first nandroid backup of this phone. My gf is still paying in installments for the phone every month and she is worried that she has to pay the rest of the amount in order to get another phone. She didn't apply for the product insurance and I'm for sure the factory warranty is over. I have removed root and I'm trying to revert the bootloader/recovery back to stock to return it to the store.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
If you unlocked it through HTCdev, they'll know you rooted it.
blackknightavalon said:
If you unlocked it through HTCdev, they'll know you rooted it.
Click to expand...
Click to collapse
Looks like there is nothing else to do. Bummer...
Sent from my SGH-I777 using xda app-developers app
EhHowzit808 said:
Its pretty s#itty that this phone was so-called T-Mobile's best camera phone when it was released. What's happens after a year?...the camera dies. I've done hard resets, revert back to factory-fresh out of the box, and even used the first nandroid backup of this phone. My gf is still paying in installments for the phone every month and she is worried that she has to pay the rest of the amount in order to get another phone. She didn't apply for the product insurance and I'm for sure the factory warranty is over. I have removed root and I'm trying to revert the bootloader/recovery back to stock to return it to the store.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
There are issues with any hardware you buy. My MT4GS has been very reliable over the past 1 year-2 months that I've had it. I've lived in China for part of that time, using a China Unicom SIM, taking hundreds of really great pics and videos, installed numerous ROMs (but always going back to a stock-based ROM for reliability/stability). It has been a great phone for me. I have bought an after-market battery from a shop in Shanghai, cost about $6US and it lasts me more than a day (1900mAh). Can't beat that.
Two friends with iPhone 4S have had cracked backs just from having them in their pockets. One just got a new iPhone 5, after 2 days he had to have it replaced because the button broke. It's just a fact of life in modern hardware.
I have insurance on my phones... and all u need to do is send it in to asurion and get a replacement... my cousin had the original mytouch 4g and he got a htc one x as a replacment... also the phone was rooted and had a custom rom on it when we sent it back.
Sent from my myTouch_4G_Slide using Tapatalk 2
Lockdo6307 said:
I have insurance on my phones... and all u need to do is send it in to asurion and get a replacement... my cousin had the original mytouch 4g and he got a htc one x as a replacment... also the phone was rooted and had a custom rom on it when we sent it back.
Sent from my myTouch_4G_Slide using Tapatalk 2
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Click to collapse
True. My gf upgraded to the GS3 and after purchasing the phone, they told her she had insurance when she signed up a year ago. She was kinda bummed that she spent a lot to get the GS3, but she is enjoying the phone...she didn't even let me try it yet...lol. Its alright, I have my Nexus 7 and GS2, rooted and rom'd.
Sent from my SGH-I777 using xda app-developers app
Yesterday sd card erased all of it's files by itself. This morning I got up took phone off charger everything working fine. Went to fix my little girl a bottle came back and phone was completely dead. Would not take a charge for anything. Took it to best buy and now I'm stuck with evo 4g that is stuck on 2.3.3 for the next 3 days:banghead:
Sent from my PC36100 using xda app-developers app
Cool thread title bro.
Sorry about your loss... I guess you have insurance? Any backstory of dropping the phone in the toilet? Heh...
Good luck. :fingers-crossed:
I wish. I wouldn't feel so bad but for the first time in my life I wasn't the reason for having to send my phone in for insurance claim. Lol
Sent from my PC36100 using xda app-developers app
I like the Best Buy insurance personally as they have no charge for replacement phones and when I filed a claim they gave me a Galaxy S2 as a loner and the claims process was pretty painless. They don't cover from loss or theft however. Also without the Asurion insurance there's a charge for certain maintenance at Sprint repair stores.
Sent from my XT897 using xda app-developers app
UnicronAlpha99 said:
I like the Best Buy insurance personally as they have no charge for replacement phones and when I filed a claim they gave me a Galaxy S2 as a loner and the claims process was pretty painless. They don't cover from loss or theft however. Also without the Asurion insurance there's a charge for certain maintenance at Sprint repair stores.
Sent from my XT897 using xda app-developers app
MY BABY IS BACK!!!!!! I just downloaded and installed the upgrade and about to root this brand spanking new moto q:victory:
I do have one question though. Can I root it and just flash one of the back ups I had from my other moto q or do I need to root and flash a stock deodexed rom first?
Click to expand...
Click to collapse
arrrghhh said:
Cool thread title bro.
Sorry about your loss... I guess you have insurance? Any backstory of dropping the phone in the toilet? Heh...
Good luck. :fingers-crossed:
Click to expand...
Click to collapse
You should fix the spelling.
I just tried flashing to the latest slim bean rom and when I went to reboot, the phone turned off. Can't turn it back on, can't get into download mode with the USB cable, battery out/anything. Is there anything I can do at this point? IT seems completely dead. Doesn't even show a charging icon when I plug it into the charger. I've had problems before but I've at least been able to get into download mode.
Any suggestions??
Doesn't sound good. You have no life at all in the phone? If not you're hard bricked and jtag is your only hope. You sure you flashed to correct Rom for your device?
Sent from my SGH-I727 using xda app-developers app
yeah I've been tinkering for a while and never had this happen before. No sign of life at all. What's jtag? I was thinking of trying to get it replaced at at&t
Dracarnion said:
yeah I've been tinkering for a while and never had this happen before. No sign of life at all. What's jtag? I was thinking of trying to get it replaced at at&t
Click to expand...
Click to collapse
Google mobiletechvideos. They can fix it for about 50 bucks
Sent from my SGH-I727 using xda app-developers app
It's possible I installed something for i777 by accident Thanks. I will give that a try. Think I would have any luck getting it replaced at AT&T?
Dracarnion said:
It's possible I installed something for i777 by accident Thanks. I will give that a try. Think I would have any luck getting it replaced at AT&T?
Click to expand...
Click to collapse
It's possible and that would brick you.
Sent from my SGH-I727 using xda app-developers app
---------- Post added at 11:27 AM ---------- Previous post was at 11:23 AM ----------
Are you still under warranty? If do its worth a try. Just play dumb and tell them it won't turn on.
Sent from my SGH-I727 using xda app-developers app
Yeah, i have the extended warranty, but it looks like they want to charge $199 to replace it, regardless :-\. Guess it makes more sense to go through jtag.. are they legitimate? How long until I would get it back?
Dracarnion said:
Yeah, i have the extended warranty, but it looks like they want to charge $199 to replace it, regardless :-\. Guess it makes more sense to go through jtag.. are they legitimate? How long until I would get it back?
Click to expand...
Click to collapse
I've never used them but a lot on xda have and it sounds like good service. Typical turn around time seems to be about a week. You can pay for faster service.
Sent from my SGH-I727 using xda app-developers app
jd1639 said:
I've never used them but a lot on xda have and it sounds like good service. Typical turn around time seems to be about a week. You can pay for faster service.
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Thanks for all your help. I actually have an extended warranty, but they wanted to charge me $200 for a replacement (which would probably end up being a refurb anyway). I sent it out to mobiletechvideos today and I'm hoping to have my phone back by the end of the next week. Better make sure I double-check what I'm flashing next time
Another side question - I tried flashing a few ROMs but I got errors during the flash (CM10, CM9) Do I need to have a specific bootloader enabled for those?
Dracarnion said:
Thanks for all your help. I actually have an extended warranty, but they wanted to charge me $200 for a replacement (which would probably end up being a refurb anyway). I sent it out to mobiletechvideos today and I'm hoping to have my phone back by the end of the next week. Better make sure I double-check what I'm flashing next time
Another side question - I tried flashing a few ROMs but I got errors during the flash (CM10, CM9) Do I need to have a specific bootloader enabled for those?
Click to expand...
Click to collapse
No. Don't have to worry about boot loaders on the i727. Just make sure the Rom is for it. As you learned, flashing a rom for a different device is not a good thing. Good luck on the jtag.
Read vincoms stickies in the development forum. They have good information on flashing. There is a lot of info there so its not an easy read but they'll save you a lot of headaches of you go thru them.
Edit: what recovery were you using to flash? If you were having problems out its probably an older version. Check that you have the latest. I've had good luck with twrp 2.4.4.0
Sent from my SGH-I727 using xda app-developers app
Has anyone done this for a warranty replacement and got away with it?
I am having hardware issues and cannot get back to stock.
Sent from my SCH-I500 using xda app-developers app
I'd suggest hard bricking it first. When the s3 first came out I flashed an incorrect zip file and almost instantly found myself with a totally lifeless phone. I took it in to Verizon and convinced the guy there that it just stopped working and I played dumb about why. He tried to charge it for a while and see if that helped and of course nothing happened, so then he pronounced it dead and ordered a replacement phone totally under warranty. Good luck, lol
Sent from my SCH-I535 using XDA Premium 4 mobile app
brjon1 said:
I'd suggest hard bricking it first. When the s3 first came out I flashed an incorrect zip file and almost instantly found myself with a totally lifeless phone. I took it in to Verizon and convinced the guy there that it just stopped working and I played dumb about why. He tried to charge it for a while and see if that helped and of course nothing happened, so then he pronounced it dead and ordered a replacement phone totally under warranty. Good luck, lol
Sent from my SCH-I535 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Interesting world where people openly discuss committing Felony Fraud and Conspiricy to Commit Felony Fraud but discussing pirating a $.99 piece of software isn't allowed. LOL :silly: