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[Q] Firmware Update Problem and Kies Problem

Two problems in one email... Let me say ahead of time I appreciate any help and have looked for solutions before posting
1) Captivate always gives error contacting AT&T server when trying to check for firmware update. I am still on a stock phone with no root. I was able to use this function to upgrade from whatever the phone had when shipped to JH7. Since then always get this error.. Help would be appreciated.
2) Kies program connection. Because I could not check for firmware updates I decided to try Kies. I can not connect except for when I choose Mass Storage mode on my phone's usb and then the Kies software says to choose PC Studio mode. Only Kies mode on my phone is Firmware Update mode. Help would be appreciated.
Thanks.
Steve

Try using Kies Mini instead of that version, Mini is just for firmware upgrading.
Also when you use it set your phone to usb debugging mode and ask on connection in the application settings.

Jh7 its the latest update. There's no new froyo out yet.
Sent from my SAMSUNG-SGH-I897 using XDA App

Thanks for the replies..
I did the debug usb and Kies told me it can not connect to a device with usb debugging on .. again told me to turn on Kies (PC Studio) but I don't have that option on my phone...

Uninstall your Kies software, if your wanting to update to JF7 from JH6
you install this software (Kies Mini- for firmware upgrades only)
Google "Kies mini Samsung captivate".
Click the first link.
i'd post a link but im not permitted to considering I only have 1 post.
MAKE sure you have settings>applications>usb settings>ask on connection
AND
settings>applications>developement>USB debugging enabled.

1) I had this same problem after the JH7 update via OTA. I used the "Software Update" selection and got the proper update. Phone said it updated correctly. After that, whenever I tried to check for update again, it failed to connect to the server. I had some other issues as well (not being able to add a google account). I took it to AT&T but they didnt know how to fix it. I ended up flashing back to stock using odin-one-click and updated it again to JH7. After that, everything worked ok. Seems like during your update, something didnt install right although it told you it did.
2) Make sure you are in the TouchWiz launcher and not any other launchers like LauncherPro. Also, make sure you are on the home screen of the TouchWiz. The only way I can get Kies to recognize my phone is to change the USB settings to Kies (not Ask on connection). 1.5.3.10093_82 is the version of Kies I am using. If you update it to the latest version (1.5.4.10093_100), then it will no longer recognize the samsung captivate at all.

i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.

plumpkinstew said:
i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.
Click to expand...
Click to collapse
Don't panic. That happens alot probably because people are slamming the servers looking for an update. Try it on an off time and see if it connects.

[Q] Infuse will not connect with USB, WHY?

I have tried Kies, I have tried the drivers from Samsung, Nothing.
Everytime I plug in the phone I get an error.
I select "connect USB storage" on the phone and IT says it is connected but the PC will not recognize at all. Sometimes PC gives me an error about how the device is not recognized.
What the hell is going on? I tried two different phones and get the same problems. This phone is crap with USB functionality and is really frustrating.
What can be done?

Try samba file sharing in the android market if you are using a rooted device. If not on a rooted device, try ES file explorer
Sent from my PG86100 using xda premium

Hopefully wifi ftp might work. If not then your file manager on the phines might have a flaw in programming
Sent from my PG86100 using xda premium

Hi,
I should add that the device is factory stock!
No ROMs, no hacks, no root (actually that is why I wanted to connect, to root).
I should also add that all other devices connect fine, so it isn't the port.
I tried the error check thing in Kies and it says reinstalling drivers etc. It does that then comes up with a message " ERROR Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
I an ready to go back to iPhone, at least that "just works". Arrrgh.

DaveC1964 said:
Hi,
I should add that the device is factory stock!
No ROMs, no hacks, no root (actually that is why I wanted to connect, to root).
I should also add that all other devices connect fine, so it isn't the port.
I tried the error check thing in Kies and it says reinstalling drivers etc. It does that then comes up with a message " ERROR Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
I an ready to go back to iPhone, at least that "just works". Arrrgh.
Click to expand...
Click to collapse
What system is on your PC?
Also search through xda for the drivers, people have posted them. Go into your pc and delete them then reinstall. Try that
Big dog Infuse I997 GB KJ4, KK2 modem

bignate78 said:
What system is on your PC?
Also search through xda for the drivers, people have posted them. Go into your pc and delete them then reinstall. Try that
Big dog Infuse I997 GB KJ4, KK2 modem
Click to expand...
Click to collapse
I tried that. Installed drivers from here, tried from Kies, all no good.
Sometime I might get it to see the phone as a drive, then I try it a different day and it is no good again, it "forgets". It is really flakey. I also tried two different cables, same result. If I reboot the computer I may get a connection once (I used this opportunity to root). If I disconnect and reconnect for whatever reason it either gives me an error or doesn't see the phone. Don't get it.
I am using Win7.

DaveC1964 said:
I tried that. Installed drivers from here, tried from Kies, all no good.
Sometime I might get it to see the phone as a drive, then I try it a different day and it is no good again, it "forgets". It is really flakey. I also tried two different cables, same result. If I reboot the computer I may get a connection once (I used this opportunity to root). If I disconnect and reconnect for whatever reason it either gives me an error or doesn't see the phone. Don't get it.
I am using Win7.
Click to expand...
Click to collapse
Have you tried different USB ports?
Froggys go ribbet

jesi.james said:
Have you tried different USB ports?
Froggys go ribbet
Click to expand...
Click to collapse
Yeah, same result. My PC really don't like these phones.

DaveC1964 said:
I have tried Kies, I have tried the drivers from Samsung, Nothing.
Everytime I plug in the phone I get an error.
I select "connect USB storage" on the phone and IT says it is connected but the PC will not recognize at all. Sometimes PC gives me an error about how the device is not recognized.
What the hell is going on? I tried two different phones and get the same problems. This phone is crap with USB functionality and is really frustrating.
What can be done?
Click to expand...
Click to collapse
I had this happen last week. I uninstalled and reinstalled the drivers and kies, restarted the computer a few times and the phone as well. It don't seem like much but it worked. I still really don't know what happened.
Sent from my SAMSUNG-SGH-I997 using xda premium

[Q] Connecting to Kies???

Hi all.
Anybody been able to connect the N8000 to Samsung Kies? All drivers are installed, the N8000 is recognized as such by Windows, drives are mounted. Latest Kies from Samsng: 2.3.3.12085_7.
BUT: Kies stays on "Connecting..." forever and ever and ever... until it finally gives up and goes back to ask to connect a device.
Anybody experienced the same and found out what to do to fix it?

From memory if any samsung phone or tab that has USB Debugging enabled will do this. Disable it and try again.

cheetah2k said:
From memory if any samsung phone or tab that has USB Debugging enabled will do this. Disable it and try again.
Click to expand...
Click to collapse
Thanks for the hint, well appreciated! USB debugging is off. I had tried with it on, too, as other threads said that's an issue. Both without success.
I sometimes get a message from Kies that it was unable to retrieve device information...
Sent from my XT910 using Tapatalk 2

Just click on "Solve connection problems", wait (sometimes for "hours"), restart PC and connect again. Mostly it´s a problem with the drivers when KIES has updated something.
I have this problem with one PC literally every time I connect and with my two Sony laptops never ................

troed said:
Just click on "Solve connection problems", wait (sometimes for "hours"), restart PC and connect again. Mostly it´s a problem with the drivers when KIES has updated something.
I have this problem with one PC literally every time I connect and with my two Sony laptops never ................
Click to expand...
Click to collapse
Tried that, too, without success.
However, I finally found what's the problem. For whatever reason, CSC wasn't set, which Kies apparently insists on. Setting CSC rsolved the problem, Kies working fine now
Thanks again to all who helped! :good:

pb1379 said:
Tried that, too, without success.
However, I finally found what's the problem. For whatever reason, CSC wasn't set, which Kies apparently insists on. Setting CSC rsolved the problem, Kies working fine now
Thanks again to all who helped! :good:
Click to expand...
Click to collapse
Hi can i know How u set CSC?

Odin not detecting in download mode

Looking to go back to stock using this post
http://forum.xda-developers.com/showthread.php?t=1591601
Odin will recognize my phone when booted normaly but, when in download mode odin wont recognize my phone
I have CWM recovery 6.0.3.8 installed if it makes any difference.
Any help is appriciated, thanks

Are the drivers installed? This is usually the problem. If that is not the problem, it may be the USB Port or the USB Cable. Switching ports usually helps.

xWolf13 said:
Are the drivers installed? This is usually the problem. If that is not the problem, it may be the USB Port or the USB Cable. Switching ports usually helps.
Click to expand...
Click to collapse
Unfortunately, i have tried both of those things. I have uninstalled and reinstalled samsung drivers from both kies and the samsung website. I have also tried switching ports with no avail. I have found out when i connect my phone in download mode in one port there will be a sound as if a device is connected but i cannot see the phone on my computer, on all other ports it will sound as if the device connected and then disconnected immediately. I have also tried using multiple versions of odin.

ilikewaffelz said:
Unfortunately, i have tried both of those things. I have uninstalled and reinstalled samsung drivers from both kies and the samsung website. I have also tried switching ports with no avail. I have found out when i connect my phone in download mode in one port there will be a sound as if a device is connected but i cannot see the phone on my computer, on all other ports it will sound as if the device connected and then disconnected immediately. I have also tried using multiple versions of odin.
Click to expand...
Click to collapse
Yes! You hear the sound of the phone being connected. Have you checked any processes on your computer when that happens? Download Mode needs certain drivers (downloaded automatically) to be able to work with Odin.

xWolf13 said:
Yes! You hear the sound of the phone being connected. Have you checked any processes on your computer when that happens? Download Mode needs certain drivers (downloaded automatically) to be able to work with Odin.
Click to expand...
Click to collapse
Unfortunately, no other processes appear on my computer when connected. Would there be a way i could download the download mode drivers manually?

ilikewaffelz said:
Unfortunately, no other processes appear on my computer when connected. Would there be a way i could download the download mode drivers manually?
Click to expand...
Click to collapse
Going on a limb here, but maybe this will work: http://forum.xda-developers.com/showthread.php?t=2038555

ilikewaffelz said:
Unfortunately, no other processes appear on my computer when connected. Would there be a way i could download the download mode drivers manually?
Click to expand...
Click to collapse
And uninstall kies from your computer. There is nothing useful about that app.

xWolf13 said:
Going on a limb here, but maybe this will work: http://forum.xda-developers.com/showthread.php?t=2038555
Click to expand...
Click to collapse
The 1st installation method did not work, so i went on to the the 3rd however when i look on device manager my phone is listed as an Android Device>Google Galaxy Nexus ABD Interface, when i try doing step 8 my computer says the drivers are already up to date. Going on details for the driver says its from ClockworkMod(my current recovery). Might this be why Odin cannot detect my device when in download mode? And if so how would i go about fixing this? Thanks for your help by the way

ilikewaffelz said:
The 1st installation method did not work, so i went on to the the 3rd however when i look on device manager my phone is listed as an Android Device>Google Galaxy Nexus ABD Interface, when i try doing step 8 my computer says the drivers are already up to date. Going on details for the driver says its from ClockworkMod(my current recovery). Might this be why Odin cannot detect my device when in download mode? And if so how would i go about fixing this? Thanks for your help by the way
Click to expand...
Click to collapse
Hmmm. Another option could be just flashing to stock rather than using Odin. May I ask why you want to go back to stock? Are you returning your phone? If so, flashing a stock ROM should suffice..

xWolf13 said:
Hmmm. Another option could be just flashing to stock rather than using Odin. May I ask why you want to go back to stock? Are you returning your phone? If so, flashing a stock ROM should suffice..
Click to expand...
Click to collapse
Well yes, im soon going to be getting a new phone in May(any suggestions?? lol). However, since flashing Cyanogen Mod 10 i have had trouble getting calls. I cannot hear when the phone is dialing and if someone picks up on the other end i dont hear anything. Also, recently texts have not been working. I have seen that I am able to send texts but not recieve them, or if i do they will take a LONG time to come through and usually i will get all the messages at once.

[Completed] Android Note 2 stuck on firmware encounter an issue

Hope this is the right place to be asking this question
First timer so pls excuse if i miss out anything.
I was doing an ota firmware update to my t mobile Samsung note 2 (SGH-T889) using kies 3.1. My phone was stuck on 41 percent for about an hour so i disconnected the phone thinking that it will reboot and ask me to reconnect. Well since it didnt, its been stuck on this firmware encounter an issue please selcet recovery mode in kies and try again.
I hooked it back up and now in kies it just says connecting but nothing happens.
i tried putting my phone in download mode to see if itll connect to kies and still nothing. The phone wont allow me to get into recovery mode due to this issue. Im a mac user so i even downloaded wine to use odin i downloaded all samsung drivers needed for a connection and odin cant even detect my phone. Im not sure if usb debugging is on in my phone . I cant access nothing on my phone i tried many tricks on youtube looked at xda forms i even went into tmobile and they didnt kno what to do. Im using the factory usb, i tried diff ports and just cant seem to get a good connectiong between either programs. Please helps its been 3 days without a phone..thank you

Hi,
I see you've already asked about this in the appropriate section for your device.
http://forum.xda-developers.com/note-2-tmobile/help/note-2-stuck-firmware-encounter-issue-t3217172
That's awesome! :good:
As XDA Assist is here to help navigate the site, not for support... I'll close this thread since you already found your way.
Good luck!