[Q] Firmware Update Problem and Kies Problem - Captivate General

Two problems in one email... Let me say ahead of time I appreciate any help and have looked for solutions before posting
1) Captivate always gives error contacting AT&T server when trying to check for firmware update. I am still on a stock phone with no root. I was able to use this function to upgrade from whatever the phone had when shipped to JH7. Since then always get this error.. Help would be appreciated.
2) Kies program connection. Because I could not check for firmware updates I decided to try Kies. I can not connect except for when I choose Mass Storage mode on my phone's usb and then the Kies software says to choose PC Studio mode. Only Kies mode on my phone is Firmware Update mode. Help would be appreciated.
Thanks.
Steve

Try using Kies Mini instead of that version, Mini is just for firmware upgrading.
Also when you use it set your phone to usb debugging mode and ask on connection in the application settings.

Jh7 its the latest update. There's no new froyo out yet.
Sent from my SAMSUNG-SGH-I897 using XDA App

Thanks for the replies..
I did the debug usb and Kies told me it can not connect to a device with usb debugging on .. again told me to turn on Kies (PC Studio) but I don't have that option on my phone...

Uninstall your Kies software, if your wanting to update to JF7 from JH6
you install this software (Kies Mini- for firmware upgrades only)
Google "Kies mini Samsung captivate".
Click the first link.
i'd post a link but im not permitted to considering I only have 1 post.
MAKE sure you have settings>applications>usb settings>ask on connection
AND
settings>applications>developement>USB debugging enabled.

1) I had this same problem after the JH7 update via OTA. I used the "Software Update" selection and got the proper update. Phone said it updated correctly. After that, whenever I tried to check for update again, it failed to connect to the server. I had some other issues as well (not being able to add a google account). I took it to AT&T but they didnt know how to fix it. I ended up flashing back to stock using odin-one-click and updated it again to JH7. After that, everything worked ok. Seems like during your update, something didnt install right although it told you it did.
2) Make sure you are in the TouchWiz launcher and not any other launchers like LauncherPro. Also, make sure you are on the home screen of the TouchWiz. The only way I can get Kies to recognize my phone is to change the USB settings to Kies (not Ask on connection). 1.5.3.10093_82 is the version of Kies I am using. If you update it to the latest version (1.5.4.10093_100), then it will no longer recognize the samsung captivate at all.

i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.

plumpkinstew said:
i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.
Click to expand...
Click to collapse
Don't panic. That happens alot probably because people are slamming the servers looking for an update. Try it on an off time and see if it connects.

Related

[HOWTO] Update to JH7 using Kies Mini (USA)

Decided to make a thread on it since I have two posts floating around that have helped people:
I was once one of the large group that the OTA JH7 Update failed at 50%
However, Today after downloading Kies Mini, I was successfully able to upgrade and remain "stock" JH7 from update without root etc.
IMPORTANT NOTES:
THERE APPEARS THERE MAY BE ISSUES WITH KIES MINI ON 64BIT SYSTEMS - USE A 32 BIT OPERATING SYSTEM
Launcher Pro and Kies Mini may not work well together, if you are updating from a NON-FRESH JF6 you must revert to TouchWiz (Stock) Launcher
1.) Flashed a fresh JF6 ODIN One-Click. (With power off, you can enter download mode by holding both volume buttons and inserting USB once ODIN is open)
2.) Enabled USB Debugging and Ran Master Clear.
3.) Installed Kies-Mini on the PC and let it install the new drivers etc.
4.) Checked phone to be sure it was clear of any additional files on the SD.
5.) Under Settings - Applications - USB Settings - Selected "Ask on connection" (you MAY also need to re-enable USB Debugging, try without it first)
5.) Started Kies-Mini and then plugged in my device selecting "Kies"
6.) Upon device detection it notified me an update was available.
7.) Ran update and I am now Official STOCK JH7 including the new QuickOffice and Media Hub
Proof that it made it to 100%: (This screen shows after download & install - It is verifying the install)
You find a download to the JF6 ODIN One-Click here: (Thanks to DESIGNGEARS)
http://forum.xda-developers.com/showthread.php?t=731989
You can download Kies Mini for the Captivate Here: (Thanks to SAMSUNG)
http://downloadcenter.samsung.com/c...0737296/Kies_Mini_For_Captivate_10082_8_1.exe
Special Thanks to Krad for notifying the community that Kies Mini was now available!
Thanks to shawnl01 and ScottyNuttz for discovering that "Enable USB Debugging" may solve a few problems
Thanks to Dxtra for pointing out that Launcher Pro and Kies Mini do not work together
Thanks from:
keitht said:
After pulling my hair out, I tried these steps and it worked! Thank you!
Click to expand...
Click to collapse
IronEagle410 said:
Wow...IT WORKED! Follow these steps to the letter and you will be updated! Thank you!
I was apparently doing the ODIN wrong. Once I sorted that out it worked like a charm!
Click to expand...
Click to collapse
hujingtong said:
Thanks for the post. I have updated it. Now the GPS locks fast.
Click to expand...
Click to collapse
subjectb said:
Worked for me. Kies-Mini, not the full Kies. Just "Unmount SD Card" and leave it unmounted. Set USB setting to "Samsung Kies". Uncheck "USB Debugging Mode".
This assuming that you've done Odin3 (JF6 flash and Master Clear) correctly, and cleared user and data cache.
Click to expand...
Click to collapse
where is my thanks for finding it and also assisting a few users with getting this up and running?
I am going to edit my post to be better then yours!!!!
Krad said:
where is my thanks for finding it and also assisting a few users with getting this up and running?
I am going to edit my post to be better then yours!!!!
Click to expand...
Click to collapse
Included, thanks for the notification of the release of Kies mini and making this possible for so many!
A little nit picking, there is no such firmware as JH6. Please update your OP with correct information. The first release firmware is JF6.
You sir are correct, thanks for catching the mistake!
JH7 over Kies Mini
OK, I decided to give this a try. Here is what I did:
1) Flashed back to stock (JF6);
2) Cleared cache & user data;
3) Formatted SD card;
4) Connected to PC and Kies picked it up and quickly indicated update of JH7 was available;
5) Kies updated - it took about 15 minutes to download and install.
The first think I did was test the GPS and it locked indoors in less than 10 seconds. I did not have WiFi or "Use wireless networks" on. It gave 10 meters accuracy within about 20 seconds.
I also noticed the media scanning was very fast and there seems to be very little lag. All-in-all, so far, I think this is a good update. I will post again after I've tested the GPS out and about and a week or so of use to see if the lag remains minimal.
This whole update ordeal is sorta tickin' me off.
For whatever reason, I have not been able to install OTA. "Update is failed." message appears every time.
Attempted update last night with standard UK Kies. Said no upgrade was available.
Just attempted Kies mini and every time the phone is plugged into the computer is causes the application to throw an "Application has stopped working" error under Windows 7.
Phone shows JF7. CSC and PDA show JF6.
What... the... hell!
I am also on Windows 7 and had no issue, did you try using the software provided above? Also, did you remove the other version of KIES and follow step by step?
Also maybe try using a different USB port, and run the application in compatibility mode
Colton5419 said:
I am also on Windows 7 and had no issue, did you try using the software provided above? Also, did you remove the other version of KIES and follow step by step?
Also maybe try using a different USB port, and run the application in compatibility mode
Click to expand...
Click to collapse
Yes. Software provided above. Removed all traces of previous Kies. Attempted in XP compatibility mode. Ran with Administrator privileges. All of it.
Still nada.
Guess it's on to Odin, reflash stock JF6 and start fresh.
Anyone have any ideas about the unregistered I get on kies mini? My phone is registered with samsung if thats what it means.
When I was on Cognition etc, I was still able to connect my device to Kies Mini just not update it.
Try this:
On your device, make USB connection to Kies as default by going to [Settings] > [About phone] > [USB settings].
Then unmount both of your SD Cards, Internal and External.
Go where your installed Kies. For example:" C:\Program Files\Samsung\KiesMini" look for AMiniLauncher and start it
Then try to connect your device.
Now im getting a "failed to connect to the model information server" Anyone else experience this?
EDIT: Seems to only happen when in USB debugging mode. When I switch out USB debugging I get the unregistered error.
IronEagle410 said:
Now im getting a "failed to connect to the model information server" Anyone else experience this?
EDIT: Seems to only happen when in USB debugging mode. When I switch out USB debugging I get the unregistered error.
Click to expand...
Click to collapse
What state is your phone in?
Custom ROM? Etc?
Colton5419 said:
What state is your phone in?
Custom ROM? Etc?
Click to expand...
Click to collapse
Nothing...full stock. I did root to remove bloat but have since unrooted.
IronEagle410 said:
Nothing...full stock. I did root to remove bloat but have since unrooted.
Click to expand...
Click to collapse
Is your operating system 64 bit or 32 bit?
Wow...IT WORKED! Follow these steps to the letter and you will be updated! Thank you!
I was apparently doing the ODIN wrong. Once I sorted that out it worked like a charm!
IronEagle410 said:
Wow...IT WORKED! Follow these steps to the letter and you will be updated! Thank you!
I was apparently doing the ODIN wrong. Once I sorted that out it worked like a charm!
Click to expand...
Click to collapse
Glad to hear it worked for you! What did you do wrong in ODIN? It may help someone else out!
I heard somewhere that launcher pro and kies don't work together, go back Touchwiz default launcher. Hope that helps.
Sent from my SAMSUNG-SGH-I897 using XDA App
Dxtra said:
I heard somewhere that launcher pro and kies don't work together, go back Touchwiz default launcher. Hope that helps.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
This is true, I didn't make note of that because the instructions assume that they are starting by flashing a fresh JF6 through ODIN.
But If they make the attempt from a non fresh install that would be a very good point. - added to the instructions! Thank you!
IronEagle410 said:
Now im getting a "failed to connect to the model information server" Anyone else experience this?
EDIT: Seems to only happen when in USB debugging mode. When I switch out USB debugging I get the unregistered error.
Click to expand...
Click to collapse
Make sure you are using Kies USB mode and has TouchWiz as your default launcher and you're on your home screen when you connected your USB cable. All three must be met and if you're doing right, your phone will show MTP Application screen.

Service Initiali Failed when loading kies

Hey guys
I have installed the .net 4 framework and then I installed kies. I keep getting prompted by something called "teruten.com" it keeps asking for permission. If I click yes I get a "service initialli failed right after and the blue kies box stays there and then I get prompted by teruten.com again. If i press no, it just asks me again. Then it kies finally loads and when I connect my phone, I couldn't update it because I had it in mass storage mode. So I disconnected it and put it on kies mode and it didn't recognize the phone. Not even in my computer. Its weird, now I just noticed that my computer wont even recognize the phone. Any help would be greatly appreciated.
I kept getting the exact issue when trying to use Kies and finally gave up trying to figure it out. I had all the USB drivers installed correctly and verified but it just wouldn't work. Someone had posted about using Excel to modify the hosts file (if i remember correctly) but that didn't work for me either. I think the bottom line is it's a not for US app at this time. although some have managed to get it to work, it's a crap shoot.
Also when i attempted to get it to work it embedded itself into Outlook 2007. After unistalling Kies I would get an error (can't remember error) in Outlook everytime starting up. Finally had to uninstall and reinstall Outlook to clear that up.
Flamegs23 said:
Hey guys
I have installed the .net 4 framework and then I installed kies. I keep getting prompted by something called "teruten.com" it keeps asking for permission. If I click yes I get a "service initialli failed right after and the blue kies box stays there and then I get prompted by teruten.com again. If i press no, it just asks me again. Then it kies finally loads and when I connect my phone, I couldn't update it because I had it in mass storage mode. So I disconnected it and put it on kies mode and it didn't recognize the phone. Not even in my computer. Its weird, now I just noticed that my computer wont even recognize the phone. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Remove anything Samsung from your computer including drivers.
Download and install Mini Kies. It will reinstall drivers.
Connect phone and see if it's recognized.
STAY AWAY FROM KIES.
Samsung can't give us a phone that works properly and you want to use a software package that isn't designed to work with our phones. That is unless you are not in the US.
If you are trying to use kies to sync your outlook contacts and such you can use kies 1.5.310093_82. You can NOT use it for firmware updates. I used it to sync all my outlook contacts when I first got my captivate. You can find it on the forum. I had uploaded it and so did others. It will try and update to the newer version, don't let it or it will stop working for you.
Here is the download:
Kies_1.5.3.10093_82
http://www.megaupload.com/?d=JDQ5B4I4
Here is the tread:
http://forum.xda-developers.com/showthread.php?t=830194
Thanks guys.

Device Does Not Support Firmware Upgrade By KIES

Has anyone encounter this issue? can post your problems, answers and solutions here in this thread
My referb gt+ said that so I just flashed the latest firmware that's in the dev forum.
Hopefully we'll start to see some beta ICS ROMS soon?
the G+ tab I had when I joined this forum (a few days ago) took "factory reset" too literally and just KEPT resetting all night, I'd only had it for a few days so I took it back and swapped it for a new one. Tried doing the KIES backup thing at first opportunity and yes I have the same message about firmware. My 6210 is stock and I might keep it that way, my primary interest in rooting it was to try to get rid of touchwiz or at least be able to swap the apps that are in that stupid quick bar (that I keep hitting accidentally when I go to hit the spacebar while using the onscreen keyboard - I really REALLY wish I could just disable it, the quick switch icon is plenty for me to get to the apps I really do use frequently).
Sorry I can't be more help, but you are not alone.
Yes I have same problem. I always get message: Your deviice does not support software upgrading via Kies. I don't know what is problem. But I don't care about this problem. Before I had regular tab 7 and I newer upgrade device via Kies. I always did via odin. My device is 6200.
When you plug in the USB cord from your GTab to your computer, do you see MTS activate and a USB icon on your GTab? Also on your Systray icon can you "see" the GTab?
If not, I'm thinking the USB drivers on your computer might need updating?
I have the same problem on my rooted GT7+. Here's my setup:
1). Latest Kies installed on a MacBook Air running Leopard
2). Connect the GT7+ to Kies via Wifi
3). Receive error about not being able to upgrade via Kies
Those who have problem, are you connecting via the same method as mine? Googling for this issue yields some result whereby if you're connecting via Windows 7 and USB cable, it works. Of course, I haven't tried that.
BTW, pressing "Check for Updates" in the GT7+ itself does NOT do anything.
There is a new version of KIES and it updates the firmware too
1. There is a new version of KIES as of February 9.
2. When I connected my Samsung Galaxy 7 Plus to my PC while running the new KIES, it said there was a firmware update for my device (which is already 3.2 Honeycomb).
3. It is now installing the new firmware.
markr041 said:
1. There is a new version of KIES as of February 9.
Click to expand...
Click to collapse
Yup, I got that. Kies actually informed of the update.
markr041 said:
2. When I connected my Samsung Galaxy 7 Plus to my PC while running the new KIES, it said there was a firmware update for my device (which is already 3.2 Honeycomb).
Click to expand...
Click to collapse
Hmm, maybe I am running Mac and that's why I don't get the notification.
Is your device rooted and connected via USB?
HTC Thunderbolt 4G LTE
Samsung Galaxy Tab 7+ WiFi (P6210)
Not rooted.
Connected by usb.
PC.

samsung kies

Hey Guys, my forum search option is inoperable at the moment but i needed help on an issue that has probably been touched down on at some point. ever since i installed the new ICS update from rogers yesterday kies will no longer see my phone whatever i do, i can still see mY SD card and internal memory drives but can not for the life of me get kies to see my phone, anyone have a solution? ive already tried unchecking and rechecking debugging and stuff
Maybe try uninstalling both Kies and the USB driver and then reinstalling?
What do you need Kies for anyway?
+1
Ya..maybe ICS requires new drivers. Have you let Kies update itself?
yes i did let kies update, and i needed kies to back up my data

[Q] Some help with Kies and the 4.4.2 update

Hey, I'm a little stuck - for the past couple of days I've been endlessly trying to get my GT-N8010 updated to the latest firmware but haven't been able to do so. I'm not quite sure how to do it in Odin, but I've seen that the UK update is available through Kies, so I've been trying to do it that way.
My Windows 7 laptop recognizes the tablet, and so does Kies, but Kies doesn't even show my current firmware version - and any time I try to go to Settings > Firmware Update settings or Settings > Firmware Update and Initialisation Kies either greys out and I can't interact with it or it crashes.
Am I missing something or is Kies just not the way to go? I've tried all the solutions I can find - ending all Kies processes in Task Manager and trying again, uninstalling and then re-installing Kies, and even the old "blow on the USB" trick... But nothing seems to work. I managed to get the update notification through once, but when I clicked download Kies just closed and since then it hasn't even notified me of an update.
Could someone offer some advice, please?
Many thanks in advance!

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