Has anyone encounter this issue? can post your problems, answers and solutions here in this thread
My referb gt+ said that so I just flashed the latest firmware that's in the dev forum.
Hopefully we'll start to see some beta ICS ROMS soon?
the G+ tab I had when I joined this forum (a few days ago) took "factory reset" too literally and just KEPT resetting all night, I'd only had it for a few days so I took it back and swapped it for a new one. Tried doing the KIES backup thing at first opportunity and yes I have the same message about firmware. My 6210 is stock and I might keep it that way, my primary interest in rooting it was to try to get rid of touchwiz or at least be able to swap the apps that are in that stupid quick bar (that I keep hitting accidentally when I go to hit the spacebar while using the onscreen keyboard - I really REALLY wish I could just disable it, the quick switch icon is plenty for me to get to the apps I really do use frequently).
Sorry I can't be more help, but you are not alone.
Yes I have same problem. I always get message: Your deviice does not support software upgrading via Kies. I don't know what is problem. But I don't care about this problem. Before I had regular tab 7 and I newer upgrade device via Kies. I always did via odin. My device is 6200.
When you plug in the USB cord from your GTab to your computer, do you see MTS activate and a USB icon on your GTab? Also on your Systray icon can you "see" the GTab?
If not, I'm thinking the USB drivers on your computer might need updating?
I have the same problem on my rooted GT7+. Here's my setup:
1). Latest Kies installed on a MacBook Air running Leopard
2). Connect the GT7+ to Kies via Wifi
3). Receive error about not being able to upgrade via Kies
Those who have problem, are you connecting via the same method as mine? Googling for this issue yields some result whereby if you're connecting via Windows 7 and USB cable, it works. Of course, I haven't tried that.
BTW, pressing "Check for Updates" in the GT7+ itself does NOT do anything.
There is a new version of KIES and it updates the firmware too
1. There is a new version of KIES as of February 9.
2. When I connected my Samsung Galaxy 7 Plus to my PC while running the new KIES, it said there was a firmware update for my device (which is already 3.2 Honeycomb).
3. It is now installing the new firmware.
markr041 said:
1. There is a new version of KIES as of February 9.
Click to expand...
Click to collapse
Yup, I got that. Kies actually informed of the update.
markr041 said:
2. When I connected my Samsung Galaxy 7 Plus to my PC while running the new KIES, it said there was a firmware update for my device (which is already 3.2 Honeycomb).
Click to expand...
Click to collapse
Hmm, maybe I am running Mac and that's why I don't get the notification.
Is your device rooted and connected via USB?
HTC Thunderbolt 4G LTE
Samsung Galaxy Tab 7+ WiFi (P6210)
Not rooted.
Connected by usb.
PC.
Related
Decided to make a thread on it since I have two posts floating around that have helped people:
I was once one of the large group that the OTA JH7 Update failed at 50%
However, Today after downloading Kies Mini, I was successfully able to upgrade and remain "stock" JH7 from update without root etc.
IMPORTANT NOTES:
THERE APPEARS THERE MAY BE ISSUES WITH KIES MINI ON 64BIT SYSTEMS - USE A 32 BIT OPERATING SYSTEM
Launcher Pro and Kies Mini may not work well together, if you are updating from a NON-FRESH JF6 you must revert to TouchWiz (Stock) Launcher
1.) Flashed a fresh JF6 ODIN One-Click. (With power off, you can enter download mode by holding both volume buttons and inserting USB once ODIN is open)
2.) Enabled USB Debugging and Ran Master Clear.
3.) Installed Kies-Mini on the PC and let it install the new drivers etc.
4.) Checked phone to be sure it was clear of any additional files on the SD.
5.) Under Settings - Applications - USB Settings - Selected "Ask on connection" (you MAY also need to re-enable USB Debugging, try without it first)
5.) Started Kies-Mini and then plugged in my device selecting "Kies"
6.) Upon device detection it notified me an update was available.
7.) Ran update and I am now Official STOCK JH7 including the new QuickOffice and Media Hub
Proof that it made it to 100%: (This screen shows after download & install - It is verifying the install)
You find a download to the JF6 ODIN One-Click here: (Thanks to DESIGNGEARS)
http://forum.xda-developers.com/showthread.php?t=731989
You can download Kies Mini for the Captivate Here: (Thanks to SAMSUNG)
http://downloadcenter.samsung.com/c...0737296/Kies_Mini_For_Captivate_10082_8_1.exe
Special Thanks to Krad for notifying the community that Kies Mini was now available!
Thanks to shawnl01 and ScottyNuttz for discovering that "Enable USB Debugging" may solve a few problems
Thanks to Dxtra for pointing out that Launcher Pro and Kies Mini do not work together
Thanks from:
keitht said:
After pulling my hair out, I tried these steps and it worked! Thank you!
Click to expand...
Click to collapse
IronEagle410 said:
Wow...IT WORKED! Follow these steps to the letter and you will be updated! Thank you!
I was apparently doing the ODIN wrong. Once I sorted that out it worked like a charm!
Click to expand...
Click to collapse
hujingtong said:
Thanks for the post. I have updated it. Now the GPS locks fast.
Click to expand...
Click to collapse
subjectb said:
Worked for me. Kies-Mini, not the full Kies. Just "Unmount SD Card" and leave it unmounted. Set USB setting to "Samsung Kies". Uncheck "USB Debugging Mode".
This assuming that you've done Odin3 (JF6 flash and Master Clear) correctly, and cleared user and data cache.
Click to expand...
Click to collapse
where is my thanks for finding it and also assisting a few users with getting this up and running?
I am going to edit my post to be better then yours!!!!
Krad said:
where is my thanks for finding it and also assisting a few users with getting this up and running?
I am going to edit my post to be better then yours!!!!
Click to expand...
Click to collapse
Included, thanks for the notification of the release of Kies mini and making this possible for so many!
A little nit picking, there is no such firmware as JH6. Please update your OP with correct information. The first release firmware is JF6.
You sir are correct, thanks for catching the mistake!
JH7 over Kies Mini
OK, I decided to give this a try. Here is what I did:
1) Flashed back to stock (JF6);
2) Cleared cache & user data;
3) Formatted SD card;
4) Connected to PC and Kies picked it up and quickly indicated update of JH7 was available;
5) Kies updated - it took about 15 minutes to download and install.
The first think I did was test the GPS and it locked indoors in less than 10 seconds. I did not have WiFi or "Use wireless networks" on. It gave 10 meters accuracy within about 20 seconds.
I also noticed the media scanning was very fast and there seems to be very little lag. All-in-all, so far, I think this is a good update. I will post again after I've tested the GPS out and about and a week or so of use to see if the lag remains minimal.
This whole update ordeal is sorta tickin' me off.
For whatever reason, I have not been able to install OTA. "Update is failed." message appears every time.
Attempted update last night with standard UK Kies. Said no upgrade was available.
Just attempted Kies mini and every time the phone is plugged into the computer is causes the application to throw an "Application has stopped working" error under Windows 7.
Phone shows JF7. CSC and PDA show JF6.
What... the... hell!
I am also on Windows 7 and had no issue, did you try using the software provided above? Also, did you remove the other version of KIES and follow step by step?
Also maybe try using a different USB port, and run the application in compatibility mode
Colton5419 said:
I am also on Windows 7 and had no issue, did you try using the software provided above? Also, did you remove the other version of KIES and follow step by step?
Also maybe try using a different USB port, and run the application in compatibility mode
Click to expand...
Click to collapse
Yes. Software provided above. Removed all traces of previous Kies. Attempted in XP compatibility mode. Ran with Administrator privileges. All of it.
Still nada.
Guess it's on to Odin, reflash stock JF6 and start fresh.
Anyone have any ideas about the unregistered I get on kies mini? My phone is registered with samsung if thats what it means.
When I was on Cognition etc, I was still able to connect my device to Kies Mini just not update it.
Try this:
On your device, make USB connection to Kies as default by going to [Settings] > [About phone] > [USB settings].
Then unmount both of your SD Cards, Internal and External.
Go where your installed Kies. For example:" C:\Program Files\Samsung\KiesMini" look for AMiniLauncher and start it
Then try to connect your device.
Now im getting a "failed to connect to the model information server" Anyone else experience this?
EDIT: Seems to only happen when in USB debugging mode. When I switch out USB debugging I get the unregistered error.
IronEagle410 said:
Now im getting a "failed to connect to the model information server" Anyone else experience this?
EDIT: Seems to only happen when in USB debugging mode. When I switch out USB debugging I get the unregistered error.
Click to expand...
Click to collapse
What state is your phone in?
Custom ROM? Etc?
Colton5419 said:
What state is your phone in?
Custom ROM? Etc?
Click to expand...
Click to collapse
Nothing...full stock. I did root to remove bloat but have since unrooted.
IronEagle410 said:
Nothing...full stock. I did root to remove bloat but have since unrooted.
Click to expand...
Click to collapse
Is your operating system 64 bit or 32 bit?
Wow...IT WORKED! Follow these steps to the letter and you will be updated! Thank you!
I was apparently doing the ODIN wrong. Once I sorted that out it worked like a charm!
IronEagle410 said:
Wow...IT WORKED! Follow these steps to the letter and you will be updated! Thank you!
I was apparently doing the ODIN wrong. Once I sorted that out it worked like a charm!
Click to expand...
Click to collapse
Glad to hear it worked for you! What did you do wrong in ODIN? It may help someone else out!
I heard somewhere that launcher pro and kies don't work together, go back Touchwiz default launcher. Hope that helps.
Sent from my SAMSUNG-SGH-I897 using XDA App
Dxtra said:
I heard somewhere that launcher pro and kies don't work together, go back Touchwiz default launcher. Hope that helps.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
This is true, I didn't make note of that because the instructions assume that they are starting by flashing a fresh JF6 through ODIN.
But If they make the attempt from a non fresh install that would be a very good point. - added to the instructions! Thank you!
IronEagle410 said:
Now im getting a "failed to connect to the model information server" Anyone else experience this?
EDIT: Seems to only happen when in USB debugging mode. When I switch out USB debugging I get the unregistered error.
Click to expand...
Click to collapse
Make sure you are using Kies USB mode and has TouchWiz as your default launcher and you're on your home screen when you connected your USB cable. All three must be met and if you're doing right, your phone will show MTP Application screen.
Two problems in one email... Let me say ahead of time I appreciate any help and have looked for solutions before posting
1) Captivate always gives error contacting AT&T server when trying to check for firmware update. I am still on a stock phone with no root. I was able to use this function to upgrade from whatever the phone had when shipped to JH7. Since then always get this error.. Help would be appreciated.
2) Kies program connection. Because I could not check for firmware updates I decided to try Kies. I can not connect except for when I choose Mass Storage mode on my phone's usb and then the Kies software says to choose PC Studio mode. Only Kies mode on my phone is Firmware Update mode. Help would be appreciated.
Thanks.
Steve
Try using Kies Mini instead of that version, Mini is just for firmware upgrading.
Also when you use it set your phone to usb debugging mode and ask on connection in the application settings.
Jh7 its the latest update. There's no new froyo out yet.
Sent from my SAMSUNG-SGH-I897 using XDA App
Thanks for the replies..
I did the debug usb and Kies told me it can not connect to a device with usb debugging on .. again told me to turn on Kies (PC Studio) but I don't have that option on my phone...
Uninstall your Kies software, if your wanting to update to JF7 from JH6
you install this software (Kies Mini- for firmware upgrades only)
Google "Kies mini Samsung captivate".
Click the first link.
i'd post a link but im not permitted to considering I only have 1 post.
MAKE sure you have settings>applications>usb settings>ask on connection
AND
settings>applications>developement>USB debugging enabled.
1) I had this same problem after the JH7 update via OTA. I used the "Software Update" selection and got the proper update. Phone said it updated correctly. After that, whenever I tried to check for update again, it failed to connect to the server. I had some other issues as well (not being able to add a google account). I took it to AT&T but they didnt know how to fix it. I ended up flashing back to stock using odin-one-click and updated it again to JH7. After that, everything worked ok. Seems like during your update, something didnt install right although it told you it did.
2) Make sure you are in the TouchWiz launcher and not any other launchers like LauncherPro. Also, make sure you are on the home screen of the TouchWiz. The only way I can get Kies to recognize my phone is to change the USB settings to Kies (not Ask on connection). 1.5.3.10093_82 is the version of Kies I am using. If you update it to the latest version (1.5.4.10093_100), then it will no longer recognize the samsung captivate at all.
i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.
plumpkinstew said:
i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.
Click to expand...
Click to collapse
Don't panic. That happens alot probably because people are slamming the servers looking for an update. Try it on an off time and see if it connects.
Help! Absolute newbie. Windows 7 computer won't recognize my phone when I plug in using stock USB cable. Rooted using Z4 root. Still has firmware 2.1 update 1. Having same problem with wife's unrooted phone. Only recognizes phone as composite USB device. Samsung driver installed, still doesn't work.
Make sure your phone is set to mass storage or ask on connection in Settings > USB settings (I'm assuming you want to transfer files to/from the SD card). If that's set, something should show up on your phone to let you transfer files to the computer when you connect it.
It is set for Ask on Connect
It is set for ask on connect. I am trying to update (upgrade?) to Froyo.
Oh ok. Sorry, it's been so long since I did that, I don't remember enough to be much help. If you can't get that to work, there's a thread on here somewhere with stock Froyo Odin files you can use.
Sent from my SCH-I500 using XDA Premium App
Wife's stock phone worked
My wife's unrooted phone worked. Can't get either laptop to recognize my phone as a phone. Keeps coming up as "Composite USB device." When I try to use Samsung Drivers, I get error message 10, can not start drivers. Is there something I can change to have computer recognize it as the proper type of device?
if you want to do the official update you have to get samsung kies from uscc website, if unofficial you have to download odin, go to the first thread in mez android development it tells you all you need to upgrade.
They don't see my phone.
I have Kies Mini. It doesn't see my phone. Nor does SuperOneClick. And now I can't get Z4 to work either. Getting worse and worse.
Do you have USB debugging enabled on your phone? And you aren't Enabling Mass Storage correct?
Thanks
I am following the written instructions on the US Cellular website exactly. I spent over an hour on the phone with tech support (Thanks to Holly in OK for her patience) but failed. She recommended either I wipe the phone, with no guarantee of success, or take it to a repair facility. Took it in. They know about the issues with Froyo on this phone and recommended I wait 2 or 3 weeks until Samsung comes out with an update to Froyo. Just for grins, I asked them to plug my phone into their computer to see if it would be recognized. No joy there either. They also recommended I wipe phone. I decided to wait until the update for Froyo comes in. No sense reinstalling everything twice. My wife, who's phone did update, was added to the service ticket so we will be notified "when the fix is in."
[email protected] said:
I am following the written instructions on the US Cellular website exactly. I spent over an hour on the phone with tech support (Thanks to Holly in OK for her patience) but failed. She recommended either I wipe the phone, with no guarantee of success, or take it to a repair facility. Took it in. They know about the issues with Froyo on this phone and recommended I wait 2 or 3 weeks until Samsung comes out with an update to Froyo. Just for grins, I asked them to plug my phone into their computer to see if it would be recognized. No joy there either. They also recommended I wipe phone. I decided to wait until the update for Froyo comes in. No sense reinstalling everything twice. My wife, who's phone did update, was added to the service ticket so we will be notified "when the fix is in."
Click to expand...
Click to collapse
Are you using the cable that came with the phone? My buddy had that problem, he was using a old usb they had laying around and thought it would work because he uses it to charge?
Stock cable
I have tried both cables, one from my wife's phone and one from mine. Not sure what they used at USCC store. Thanks for input.
USB not working after 5/5/11 Heinz flash
Love the Heinz 57 ROM but I can't get drive recognized on PC. Fixes I've tried:
rebooted
reflashed ROM
tried different USB cables
tried different pc's
reinstalled Samsung drivers on PC
checked debugging
tried using Mass Storage option and ask on connection
unmounted sdcard
Now I'm at a loss
Thanks in advance!
fixed
rebooted pc seemed to have fixed the issue for now! Going to start playing with boot animations....
What works for me:
- turn Mass Storage on in USB settings
- then turn on USB debugging also
- go back to USB settings and change to ask on connection
- plug in phone, and select mass storage. Then scroll down notification bar and select copy files to/ from
It's a lot of back and forth, but is the only sure thing I've gotten to work. It also has to be redone in that order every time after turning it off.
Heinz 57 w/ OTB
SPB Shell 3D
So, I have been unable to get my Verizon S3 (now on JB) to connect to my PC running Kies over wifi. And I am running with the current version of Kies.
The phone sees the computer OK, and I start the connection, and I get a dialog on the phone that says it is waiting for confirmation.
I look at my computer and I see that it appears to have initiated the connection to the phone, but is just spinning.
I have tried obvious stuff like letting Kies do it's troubleshooting, and turn off my firewall, and other suggestions in their troubleshooting guide.
Still no luck...
Any ideas?
Questions go in Q&A
Thread moved
XDA Moderator
RedBullet said:
So, I have been unable to get my Verizon S3 (now on JB) to connect to my PC running Kies over wifi. And I am running with the current version of Kies.
The phone sees the computer OK, and I start the connection, and I get a dialog on the phone that says it is waiting for confirmation.
I look at my computer and I see that it appears to have initiated the connection to the phone, but is just spinning.
I have tried obvious stuff like letting Kies do it's troubleshooting, and turn off my firewall, and other suggestions in their troubleshooting guide.
Still no luck...
Any ideas?
Click to expand...
Click to collapse
So.... I'm having the same problem here. What ever come about with this??
Bradh024 said:
So.... I'm having the same problem here. What ever come about with this??
Click to expand...
Click to collapse
What happens when you uninstall the drivers, reboot the PC, then reinstall the drivers and restart Kies? I don't use Kies so I'm only able to troubleshoot blind. Are also using the OEM usb cable that shipped with the phone?
Hi everyone,
I have currently some big issue with my GT-N8010.
My custom rom wasn't running very well so I decided to reset my tablet and go back to a new fresh installation.
I downloaded the latest firmware of the tablet on sammobile and started to update it with Odin PC, but in the middle of the transfert I got an error and now my tablet is stuck on the "Firmware upgrade encoutered an issue. Please select recovery mode in Kies & try again.".
I have no idea how to fix it! And I can't go back to download mode anymore. On top of that, my tablet seems not to be recognize by my computer (I tried to install Kies and the samsung usb driver several times but it keeps saying that's the driver is not ok)...
Can someone help me please ?
Thank you in advance!
What custom rom did you had ? 4.4.2 or 4.1.2 ?
KoRoZIV said:
What custom rom did you had ? 4.4.2 or 4.1.2 ?
Click to expand...
Click to collapse
It was a 4.1.2 (HD Revolution) and I tried to flash with odin the N8010XXUCMK2_N8010XSACNA2_XSA
First uninstall kies and all usb drivers. Restart your computer.
If you can get in download mode (power+volume down then volume up when asked) :
Install some drivers from the sticky topics here on xda. Download the firmware again from another location if possible. Use a different usb port.
If you can't get in download mode, you have to try with kies. I never had success whit it, and i really need it. But it says that n8010 does not support initializing or something like that. Maybe someone else can help with kies.
Sent from my GT-N8010 using Tapatalk
I don't know where it comes from...
I tried everything, uninstall/reinstall Kies/Usb driver, put a VM with Win7 (As I am under Windows 8.1), put Win7 in dual boot to maybe fix the compatibility issue but nothing seems to work! And of course I don't have any other computer to use...
That's maybe the reason the tablet get broken as I used to use Odin on another PC and I didn't check if the usb driver was installed on this one??
I just know that Odin recognized my tablet so I was able to launch the installation of the new firmware.
I feel really bad...Hope the tablet is not definitly dead!
Faulty USB cable perhaps ?
Sent from my GT-N8010 using Tapatalk
Ok so I went to a Samsung store and they told me that I have to send my tablet to the repair center in the country where I bought the device.
It's a big issue for me as I am now living in Australia and my tablet has been bought in France.
On top of that the guy from Samsung explained me that now it's normal if my tablet is not any longer recognize by my computer...
I heard about JTAG, I don't have any idea about the subject but may it fix my problem?
Does someone know how samsung is able to fix the tablet, so I may fix it myself instead of sending to them...?